Blue Frost Heating & Cooling
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Blue Frost Heating & Cooling has received 4.7 out of 5 stars based on 167 customer surveys conducted through GuildQuality.
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4th year as a Best Pick Call
"Blue Frost is a team of experienced, knowledgeable, and passionate professionals who believe that Your Comfort and Safety is Our Business. Our pursuit of excellence exceeds that of industry standards. We provide one-of-a-kind customer service, high-quality workmanship, and commitment to our customers' satisfaction."

Tom Byrne | Owner
Company Information
Services Offered
Blue Frost provides maintenance, installation, and 24/7 emergency repair of residential and commercial HVAC equipment, boilers, and water heaters. The company offers ductless systems, dryer vent cleaning, air purification services, and attic insulation. They also provide financing options and free replacement estimates.
Warranty
Blue Frost offers a ten-year manufacturer's warranty on parts and a one-year service provider warranty on labor for furnace and AC installations. Residential repairs have a lifetime parts-and-labor guarantee when equipment is maintained with Blue Frost.
Company History
The company started in 1973.
Distinctions
Blue Frost is a Trane Comfort Specialist, a Mitsubishi Diamond Contractor, and a member of several local Chambers of Commerce.
Employee Information
Employees wear uniforms, drive marked vehicles, and are background checked.
Areas Served
Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
1965 Powis Road
West Chicago, IL 60185
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Blue Frost Heating & Cooling has received 4.7 out of 5 stars based on 167 customer surveys conducted through GuildQuality.
5
145
4
8
3
10
2
1
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/28/2020

No review comments provided

Review by
11/28/2020

No review comments provided

Review by
11/23/2020

“Tom has a great Team working for him. Support staff and scheduling is great. I've worked with numerous Technicians and they all have been very knowledgeable and professional in their work.”

Review by
11/21/2020

No review comments provided

Review by
11/21/2020

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Review by
11/21/2020

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Review by
11/21/2020

“Willie was so wonderful when I was working with him.”

Review by
11/19/2020

“I had no problem with Blue Frost.”

Review by
11/19/2020

“They have always been good and do good work. They don't leave a mess, and I have used them for several years.”

Review by
11/19/2020

No review comments provided

Review by
11/19/2020

“I would like to recognize the gentleman who serviced us from Blue Frost HVAC for his exceptional service.”

Review by
11/19/2020

No review comments provided

Review by
11/19/2020

“They were very professional and well prepared.”

Review by
11/19/2020

“Everything met expectations.”

Review by
11/19/2020

“Blue Frost HVAC overcharged us.”

Review by
11/19/2020

“Technicians are great. Scheduling is horrible”

Review by
11/19/2020

“I am not completely likely to recommend Blue Frost HVAC to a friend because they are good at what they do but trying to get an appointment with them can be difficult.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“I would like to recognize the man who came to my house. He provided very good service.”

Review by
11/16/2020

“Great service. Friendly. Helpful. Did exactly what I needed done, nice and easy”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

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Review by
11/16/2020

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Review by
11/16/2020

“Brian”

Review by
11/16/2020

“Cliff serviced my furnace this fall. A year ago he advised me to run the fan continuously. I did and have been much more comfortable all year because of that. This year he wore a mask when he came. I appreciate that.”

Review by
09/19/2019

“Great service at a reasonable price. Personnel are the best!”

Review by
09/07/2019

“Clifford Sales. Took his time to ensure that everything was fully working correctly.”

Review by
08/30/2019

“I would like to recognize Paul for his exceptional service.”

Review by
08/30/2019

“Lance stated that finding the root cause of the problem was very quick.”

Review by
08/30/2019

“I would like to recognize the technician for his exceptional service.”

Review by
08/12/2019

“The last two guys that were here were very professional. They did a nice job.”

Review by
08/12/2019

“I would recognize the installer for his exceptional service. I would also recognize the person who gave me the estimate. He was great at outlining my needs and determining what was the best value for me.”

Review by
08/12/2019

“The onsite technician was phenomenal.”

Review by
08/12/2019

“Everybody has been great from Blue Frost HVAC.”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

No review comments provided

Review by
07/27/2019

“Willy was our first contact with Blue Frost and his assistant has now taken over our visits. Both have been great to work with!”

Review by
07/24/2019

No review comments provided

Review by
07/24/2019

“Always kept posted on arrival time.”

Review by
07/22/2019

“Nice to work with”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

“Willie, our technician”

Review by
07/17/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“I was very pleased with how well he cleaned the AC unit.”

Review by
07/16/2019

“The woman who primarily? answers the phone is terrific.”

Review by
07/15/2019

“Yes but I don?t remember his name”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“The tech was extra friendly”

Review by
07/15/2019

No review comments provided

Review by
07/13/2019

“They are all certainly qualified for what they do.”

Review by
07/11/2019

No review comments provided

Review by
07/10/2019

“Diagnosed issue immediately. Then explained everything thoroughly and did the work quickly.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

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Review by
07/10/2019

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Review by
07/10/2019

“Was fortunate enough to use them a couple of times now at least. Very professional, courteous and they do great work. Call them and you will not be disappointed.”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“Service technician was very good.”

Review by
07/10/2019

“Knowledgeable”

Review by
07/10/2019

No review comments provided

Review by
09/07/2018

“The customer service was excellent.”

Review by
09/07/2018

No review comments provided

Review by
09/07/2018

“I had a medical situation in the family. My sister was in the hospital. She was supposed to come here after surgery and the weather was hot. They went above and beyond. They got me in and came the next day even though they were booked up. Larry came out and did it himself so that it could get done.”

Review by
09/07/2018

No review comments provided

Review by
08/29/2018

“Blue Frost was competitively priced, and our home has never been more comfortable.”

Review by
08/29/2018

“I honestly do not remember their names, but they did their job, explained things to me that I needed more information on or that I didn't understand and were very professional. Everyone I dealt with including the office personnel gave great customer service.”

Review by
08/28/2018

“They exceeded all of my expectations.”

Review by
08/27/2018

“They did what I asked them to do.”

Review by
08/27/2018

“They exceeded my expectations in all areas.”

Review by
08/27/2018

“I am satisfied with the actual product itself.”

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

“They did the job the way it was supposed to be done (the installation, the mechanical and electrical codes). They did everything exactly as it was supposed to be done.”

Review by
08/27/2018

“The timeliness exceeded my expectations. They were punctual.”

Review by
08/27/2018

No review comments provided

Review by
08/27/2018

“I thought he troubleshot it quite well. His troubleshooting was fantastic. He was professional and knew what he was doing.”

Review by
08/26/2018

“Blue Frost Serviceman, Ray Adelman, performed maintenance on my A/C in June 2018 and did an excellent job. Not only did he do the regular maintenance, he corrected backward wiring on the capacitor and stopped some rattling noise coming from my furnace.”

Review by
08/24/2018

No review comments provided

Review by
10/23/2017

“Blue Frost is one of better companies out there. We had a new furnace, air conditioner and humidifier installed and we are completely satisfied. I had to call once because I was having problems with the new air conditioner. They came out found the problem and solved it with no excuses. We now have them service the units twice a year. They are prompt, clean, polite and professional.”

Review by
10/20/2017

No review comments provided

Review by
10/20/2017

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Review by
10/19/2017

No review comments provided

Review by
10/19/2017

No review comments provided

Review by
10/19/2017

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Review by
10/19/2017

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Review by
10/19/2017

“They provided the annual cleaning and checkup for the A/C and Furnace. They were very thorough and everything is still working great. They cleaned up after themselves and were courteous. Their prices were given with a discount and were lower than others in the area. As a senior on a fixed income, that is important to me. I would recommend them to others.”

Review by
10/19/2017

“Very helpful and friendly, went out of his way to answer all my concerns”

Review by
10/15/2017

“Blue Frost has been our go to HVAC place since it was established.”

Review by
10/15/2017

“The serviceman was knowledgeable and pleasant.”

Review by
10/15/2017

“This was the first visit to our house by Blue Frost. Our previous HVAC service of 15 plus years went out of business, so I was looking for a new company to trust with our heating and air needs. The air conditioning clean and check service went well for a reasonable price. However, I was surprised with a $1,700 quote to add a liner to our chimney to vent our hot water heater. I did not ask for them to look at the venting or prepare a quote for it, but he did so because the vent pipe was slowly rusting from moisture build up on a bend area near the hot water heater and also where it exited at the chimney. I called a chimney professional within the next week and he advised not to add a liner to the already existing clay liner due to an extreme bend in the chimney. He quoted $750 if he was going to do it, but said the work may or may not help the existing venting and could entail a major amount of work to the chimney once it was opened up. He said to leave it alone and install a monoxide detector in the crawl to monitor any changes and to buy a different type of water heater when this one needs replacement. He seemed to have extensive knowledge and experience on the subject. Since our current venting has been set up this way for 10 years now with zero issues I felt I should trust his judgement. May not be using Blue Frost in the future because I feel uneasy about being handed a quote that was over double the price for the same work quoted from the chimney professional and may or may not have solved anything in the process.”

Review by
10/15/2017

No review comments provided

Review by
10/15/2017

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Review by
10/13/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

Review by
10/11/2017

No review comments provided

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