Air. Water. Energy. (A.W.E.)
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air. Water. Energy. (A.W.E.) has received 4.6 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
5
81
4
4
3
4
2
1
1
5
3rd year as a Best Pick Call
"Since 1911, our highly trained staff has delivered service that regularly earns repeat business and referrals. Our HVAC, plumbing, and energy solutions help homeowners enjoy the healthiest homes possible. People know us by our bright yellow trucks, but it's the quality and 100 percent satisfaction guarantee that help us stand out."

Ray Grimm | CEO
Company Information
Services Offered
Air. Water. Energy. (A.W.E.) installs, repairs, and maintains residential and commercial HVAC equipment and indoor air quality systems. The company offers high-efficiency air conditioners and furnaces as well as geothermal and solar energy services. A.W.E. also performs plumbing and electrical work.
Warranty
The company offers various parts-and-labor warranties and honors manufacturers' warranties.
Company History
A.W.E. has over 100 years of history in Chicagoland. CEO Ray Grimm has headed the company since 1985.
Distinctions
A.W.E. is a Lennox Premier Dealer and a Daikin Comfort Pro.
Employee Information
Employees wear uniforms, drive marked vehicles, undergo background checks and drug testing, and follow CDC guidelines.
Additional Information
A.W.E. offers 24/7 emergency service, maintenance programs, and financing.
Areas Served
Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
295 Carlton Drive
Carol Stream, IL 60188
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Air. Water. Energy. (A.W.E.) has received 4.6 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
5
81
4
4
3
4
2
1
1
5
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
01/24/2021

No review comments provided

Review by
01/23/2021

No review comments provided

Review by
01/23/2021

“Darryl. He have had him service our house for many years. It is great to always have the same person out and he is such a nice guy.”

Review by
01/23/2021

No review comments provided

Review by
01/23/2021

“Daryl has provided service for several year. He is a constant professional and keeps us informed of condition and needs of units. Thank you!”

Review by
01/23/2021

No review comments provided

Review by
01/23/2021

“Pete”

Review by
01/23/2021

No review comments provided

Review by
12/11/2020

“I would like to recognize Darrell. He comes in and does an excellent job.”

Review by
12/08/2020

No review comments provided

Review by
12/08/2020

“They exceeded my expectations by taking care of problems that occurred.”

Review by
12/08/2020

No review comments provided

Review by
12/08/2020

“I would like to recognize Darell for is exceptional service.”

Review by
12/08/2020

No review comments provided

Review by
12/08/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“Jon always does a great job maintaining our HVAC system.”

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

No review comments provided

Review by
12/01/2020

“All of the technicians have been very nice and done a good job over the last 20 years we have been customers.”

Review by
12/01/2020

“Organization, cost, professionalism.”

Review by
12/01/2020

No review comments provided

Review by
11/30/2020

No review comments provided

Review by
11/30/2020

No review comments provided

Review by
11/30/2020

No review comments provided

Review by
11/28/2020

“I have not had that much exceptional service.”

Review by
11/28/2020

“They are very, very prompt. I can count of them for answers to all of my questions.”

Review by
11/28/2020

“Air Water Energy met my expectations in all areas.”

Review by
11/28/2020

“Air Water Energy is dependable, on time, and considerate. They are great!”

Review by
11/28/2020

“Air Water Energy met all of my expectations.”

Review by
11/28/2020

No review comments provided

Review by
11/28/2020

“The young lady that came out, the salesperson, she deserves recognition for exceptional service.”

Review by
11/26/2020

“Darryl keeps my equipment working great.”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“The employee who always comes to my house is Darryl. He is fantastic.”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“Very Good so far”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“Your people are your BEST asset”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“I liked the people I've dealt with Jon, Gary and Ladies at the office BUT I do have one concern. Gary told me since I had a new furnace installed in July I saw no need to use the MVP to have it checked Again, but that I could use it for the Spring Air conditioner check. I have had several ladies call me to have it checked and I repeated this and they said OK, but I just got another call????? Am I going to lose the MVP I paid for??????????? If so, I am NOT going to be very happy!!!!”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“I highly recommend company, and especially technician Darryl. Hi is nice and professional.”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“Great flexibility in accommodating my availability for routine maintenance calls; punctuality; careful and courteous service technicians.”

Review by
11/25/2020

No review comments provided

Review by
03/04/2019

“They did an exceptionally good job.”

Review by
03/01/2019

“They were very professional. I have no complaints.”

Review by
03/01/2019

“Stacey provided exceptional service, as did the lead technician who did the installation.”

Review by
02/28/2019

“I would like to recognize the guy who came out. He (Pete?) did a great job.”

Review by
02/28/2019

“I highly recommend Air Water Energy. They have excellent customer service.”

Review by
02/28/2019

“Rob Bong does exceptional work! I trust them very much; he's been doing this for 30 years and is just a salt of the earth type of guy.”

Review by
02/28/2019

“The technician did an excellent job.”

Review by
02/28/2019

“Air Water Energy met and exceeded my expectations with the overall job. It was amazing and I really liked it. They did above and beyond what I expected.”

Review by
02/28/2019

“They did the job they said they would do.”

Review by
02/26/2019

“Their response is great. They are very thorough and they did exactly what the said they were going to do. That is exactly what I paid for!”

Review by
02/26/2019

“The did a great job in installation.”

Review by
02/26/2019

“They provided a quality product and excellent service, regarding the installation.”

Review by
02/25/2019

No review comments provided

Review by
02/25/2019

“I would recognize the two guys that have come out. They were all good, including the salesperson.”

Review by
02/25/2019

No review comments provided

Review by
02/18/2019

“I can't remember my work man's name otherwise I would recommend him.”

Review by
02/18/2019

“Recommended constant on fan furnace is great. Keeps all rooms comfortable”

Review by
02/15/2019

No review comments provided

Review by
02/14/2019

“They were very professional and knowledgable.”

Review by
02/14/2019

No review comments provided

Review by
02/06/2019

“Very nice and personable.”

Review by
02/06/2019

“Customer service - great communication and prompt resolution of issues.”

Review by
02/06/2019

“We had our furnace stopped running early in the morning during the polar vortex 2019. It was even worse because only my wife and kids were at home as I was on a business trip. A technician from AWE was very responsive for our emergency situation and came in 5 hours after we had the phone call. The technician found and resolved the issue (frozen inflow and outflow pipes outside). But, I gave 3 stars because of the price compared to what had to be done (removing ice in the pipes). I was told over the phone that $150 will be charged due to the non-business hour service. In the end, they charged $190 for some reason. But, I decided not to track down the reason. I appreciate their responsive service, but it is over priced. ”

Review by
02/06/2019

No review comments provided

Review by
02/05/2019

“The installers, I can't remember their names.”

Review by
02/05/2019

“I would like to recognize Gary for his exceptional service. He was very helpful.”

Review by
02/05/2019

“I would say when Stacy came with our options, she didn't try to up sale us on anything, she picked the perfect thing for what we needed.”

Review by
02/04/2019

No review comments provided

Review by
02/04/2019

“I would like to recognize the guy who came out for exceptional service.”

Review by
02/04/2019

“The main guy that worked on it was a 5, I don't remember his name.”

Review by
02/04/2019

“I would like to recognize the technician who came out. He was really good.”

Review by
02/04/2019

“I was very pleased with the work that Air Water Energy did.”

Review by
02/04/2019

“Stacey who came out for the estimate was great. I was really impressed with her.”

Review by
02/04/2019

“So far, they have met my expectations.”

Review by
02/04/2019

No review comments provided

Review by
02/02/2019

No review comments provided

Review by
02/01/2019

“Chris the salesman did an excellent job of explaining the different Lennox furances and air Conditioning systems. He made a proposal and followed up, answering any questions that I had. The installers Rob Bong and Jesmar Rangel did a fantastic job installing in the 2 Lennox Furnaces and 2 Lennox AC units. They cleaned up and vacuumed at the end of each day. They were very professional. So far, I am very pleased with AWE. Jim Byrnes ”

Review by
02/01/2019

“Both techs and customer service rep we spoke with to get the job set up”

Review by
02/01/2019

“I was satisfied with everything.”

Review by
02/01/2019

“All the guys that installed our furnace!! They were the best! Professional! When they were finished they walked me through the entire project! A month later their supervisor came out to do a follow up. Honestly AWE are the best! I recommended them. Barbara Mitchell ”

Review by
02/01/2019

“Don't remember his name but it should be on my receipt. He did a great job!”

Review by
02/01/2019

“The customer service ladies that answer the phone were incredibly helpful when answering my questions. They responded quickly and were able to help solve my issues.”

Review by
02/01/2019

No review comments provided

Review by
02/01/2019

No review comments provided

Review by
02/01/2019

No review comments provided

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