Ace Handyman Services Collin County
5th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Ace Handyman Services Collin County has received 4.5 out of 5 stars based on 85 customer surveys conducted through GuildQuality.
5
65
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8
3
5
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1
6
5th year as a Best Pick Call
"Integrity is not just a word we use, but the way we conduct ourselves each day. We've been fortunate to build relationships with thousands of clients, and we value each one. We strive to surpass their expectations. We want them to tell their friends and family about us, and thankfully, most do. We'd love the opportunity to show you why."

Andy Bush | President
Company Information
Services Offered
Ace Handyman Services performs handyman work and remodeling projects for residential and commercial customers. The company provides carpentry, drywall, tile, masonry, cabinetry, fencing, and painting services in addition to accessibility upgrades.
Services Not Offered
Ace Handyman Services does not perform roofing work.
Warranty
Ace Handyman Services offers a one-year warranty on labor and purchased products.
Company History
The company was started in 2006.
Distinctions
Owner Andy Bush has earned the Certified Aging-In-Place Specialist designation from the National Association of Home Builders. The company received Living Magazine's Readers' Choice Award for Best Handyman in 2014 and 2015 and is a member of the McKinney Chamber of Commerce.
Employee Information
Employees wear uniforms and undergo drug testing and background checks.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson
Address
1210 W. McDermott Drive Suite 101
Allen, TX 75013
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Ace Handyman Services Collin County has received 4.5 out of 5 stars based on 85 customer surveys conducted through GuildQuality.
5
65
4
8
3
5
2
1
1
6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/22/2020

No review comments provided

Review by
07/22/2020

No review comments provided

Review by
07/22/2020

No review comments provided

Review by
07/20/2020

“I would like to recognize the people who came. They were very professional. Came in with a mask. I am not the home monitor on masks but it is hot in Texas and you know it was uncomfortable for them, They sat 6 feet away. There was a point where something changed and they had to make a modification. They advised me and I was very happy.”

Review by
07/20/2020

“They did the job.”

Review by
07/20/2020

No review comments provided

Review by
07/20/2020

“I would like to recognize the installer!”

Review by
07/20/2020

“They met and exceeded expectations by being able to pull off the hard job, and with their knowledge.”

Review by
07/20/2020

No review comments provided

Review by
07/20/2020

No review comments provided

Review by
07/17/2020

“They always have exceeded my expectations. They've been perfect and mannerly to me over the phone too.”

Review by
07/15/2020

“Very fast install.”

Review by
07/15/2020

“Steve, he is awesome.”

Review by
07/15/2020

No review comments provided

Review by
07/12/2020

“Information gathering and scheduling with Tim via email and phone.”

Review by
07/11/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

“Rodney was awesome!”

Review by
07/10/2020

“They knew ways to do the project that were better in some instances than what I'd thought of.”

Review by
07/10/2020

No review comments provided

Review by
07/10/2020

No review comments provided

Review by
11/10/2019

“My husband & I were both very pleased with the service.”

Review by
10/08/2019

“All areas met or exceeded expectations.”

Review by
09/23/2019

No review comments provided

Review by
09/23/2019

“The guy who did the actual drywall work. That work was fantastic. He really knew what he was talking about. I felt like he kept me informed.”

Review by
09/23/2019

No review comments provided

Review by
09/17/2019

“Handyman Matters met or exceeded my expectations. They accommodated me on the time needed for the project and the price they gave. They made accommodations on the price because it took longer than anticipated. That was a plus.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“The first guy that was sent out was very inexperienced and barley got anything on my to-do list done. The second guy was able to solve the problems but I still probably wouldn't call them because some problems weren't fixed adequately. I still have to find someone to address those problems. It didn't seem that there was adequately communicate between the customer service rep. that I spoke to and the guy that came out to do the work. I needed sockets for the lightbulbs replaced and the guy that came out said I needed an electrician. So they didn't fix the problem that I called about. Maybe the serviceman should call before they come out to make sure they can do the work that the customer needs to be done. I had to take time off work to get the problem fixed and it wasn't.”

Review by
09/13/2019

“I would like to recognize Andy Bush for his exceptional service!”

Review by
09/13/2019

“The guy that came out did a great job.”

Review by
09/11/2019

“Whoever came by my house did a great job.”

Review by
09/11/2019

“Professional and reliable”

Review by
09/10/2019

“I do not remember his name but the second person who completed the project did phenomenally and deserves to be recognized.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“Speed of work. They got done everything in less than an hour”

Review by
09/09/2019

“Rodney.”

Review by
09/09/2019

No review comments provided

Review by
08/03/2018

“They were efficient. They did a great job!”

Review by
08/01/2018

No review comments provided

Review by
08/01/2018

“I would like to recognize the gentleman that did the caulking for his exceptional service. He did a great job.”

Review by
08/01/2018

“They met all of my expectations.”

Review by
08/01/2018

No review comments provided

Review by
07/31/2018

“They met my expectations in every area.”

Review by
07/31/2018

“Handyman Matters met and exceeded my expectations with their flexibility.”

Review by
07/31/2018

“All of it was satisfactory. They did real well, and in less time than I expected. It was a perfect job.”

Review by
07/31/2018

No review comments provided

Review by
07/31/2018

No review comments provided

Review by
07/31/2018

“Handyman Matters exceeded my expectations by being on time and effective.”

Review by
07/31/2018

“Very nice gentleman. Just has a hard tome following through.”

Review by
07/31/2018

“Replaced an electric switch and one board on my deck.”

Review by
07/30/2018

“From the point that I initially contacted Handy Man Matters to the eventual repair work communication was great. The service that was performed was completed on time and to my expectation. I was very pleased!”

Review by
07/27/2018

No review comments provided

Review by
07/27/2018

“Repaired a interior & exterior door that were no longer functioning correctly.”

Review by
07/26/2018

“Jack did an excellent job very contentious and did complete quality job”

Review by
10/15/2017

“They installed some cabinets for me. They were on time. They were reasonably priced. They did a good quality job. They get an excellent grade—A.”

Review by
10/15/2017

“I had a 100 percent positive experience. They're amazing—every single one of them. They've done various different—one of the guys installed our dishwasher. I had a guy do some fixing all around the home. I had another guy cut pieces of furniture for me. The people are what made it a 100 percent positive experience. They're personal, professional, friendly, and they did a really good job. I get annoyed when people try to just fix things the quickest, easiest way. I like it when they fix it so it doesn't break down again. They were very thorough. They're A+.”

Review by
10/15/2017

“They did some door work for us, a door from my kitchen to the outdoors. It was pretty easy. They were very client-centric. They were quick and did a good job. It was good working with those guys. They're very courteous. The man came over and didn't try and force it or anything. He knew what he needed to do, and he said, 'Do you mind if I come back tomorrow? I don't have everything I need.' He just explained everything to me, but wasn't trying to force-fit something or trying to sell me a lot more than I needed. It was pretty good. I would grade them A.”

Review by
10/15/2017

“They were recommended to me to do an installation of grab-bars in the bathroom. They did what they said they were going to do. They were on time. It turned out that the estimated cost was a little less than estimated, which is always better than more. It was a very professional job. They cleaned up, and I'm very pleased with the product. They earned an A.”

Review by
10/15/2017

“They're fairly easy to get a hold of. They were responsive to our calls. I'd give them a B+ or an A. The problem is they kept ordering the wrong door. We had a door replacement, and it was the third or fourth door out that was the right one. I'm not sure if that was the distributor they bought from, but it took them a lot longer than we thought.”

Review by
10/15/2017

“They replaced door knobs and brought high ladders to put lights in the ceiling. They've done work in the bathroom. All kinds. It seems like every day that something goes wrong, and I can't handle it myself. They know what they're doing. They're good at their job. They're excellent—A.”

Review by
10/15/2017

“They fixed the brick on the side of our house where we had a leak, and it needed to be torn out. They showed up. They did the work, and it was good. Then they charged me for it, and it was a reasonable price. I'd give them an A+.”

Review by
10/15/2017

“They did a just-fine job for us. They added some Ethernet cable for me. They'd done some electrical work for me previously. They cleaned up when they were done. They just did a good job. They get an A.”

Review by
10/15/2017

“I'd had a leak in the water heater leak in the ceiling, and they replaced the ceiling and painted. They showed up when they said they would show up and charged me a fair price. I'd call it an A.”

Review by
10/15/2017

“They've done handyman work all over the house. They did their job. The workers are all very nice, and they know what they're doing. I’d grade them A.”

Review by
10/14/2017

“I'm a real estate agent, so they did some work at one of the houses we've had listed. They were good to work with, and they were very prompt. They had people that were knowledgeable. I would rate them A. I would use them again.”

Review by
10/14/2017

“I had them back actually a couple times, then I referred them to my brother-in-law who had them do work at a house he bought for his son. When I bought my house, the garage was just the studs inside. They put up all the wallboard and did a ceiling to enclose everything for me. They also painted all the trim on my house. They did some minor repairs inside because I had some water damage before I'd bought the house. There were just a couple little spots, so they came in and repainted the ceilings. For my sister and brother-in-law, they enclosed part of the second floor to build an additional bedroom. They did quite a bit for us. Bill was the gentleman that did it for me, and I think it was Nick that did my painting. They were both wonderful. I liked their whole general attitude. They came out, they looked at the job, and they talked to you first. They went over everything. If anything came up, they talked to you before they just did it. Reasonably priced. They’re just pretty much everything. I’d give them an A.”

Review by
10/14/2017

“They did some—put a room in for me, closed off a door, and put a door in somewhere else. They explained what they were going to do before they did it. They got their explanation past my husband, which was a bonus. He understood it a lot more than I did. They did exactly what we asked them to do. They told us that our first idea was not a good idea and then came up with an idea on their own that worked much better, so we're good. I would definitely give them an A. They did a really nice job. We did not have a problem. They came when they were supposed to come and stayed a little later than they planned to, which was fine. They came in a second day and finished up.”

Review by
10/14/2017

“They tuned a piano for us. I liked that they did it. He was nice. I'd give them an A.”

Review by
10/13/2017

“They hung a couple ceiling fans. Nice guy. Did his job, cleaned up after himself, and left. They're A+.”

Review by
11/09/2016

“It  was good. Overall they were A+.”

Review by
11/09/2016

“They were very prompt. It was an A.”

Review by
11/09/2016

“It was kind of a difficult little chore. I don't know that they were prepared for it.”

Review by
11/09/2016

“It  was good quality work, professional, and they were courteous. It was A work.”

Review by
11/09/2016

“They  were incredibly courteous. I would grade my experience A+.”

Review by
11/09/2016

“They did work for me a long time ago, that was in the house that I sold. No complaints, I would recommend them.”

Review by
11/09/2016

“It was fine, it was good, AND he did what he had to. I don't know if I would highly recommend them, but I had no complaints with their work.”

Review by
11/09/2016

“We  had some work done and we were pretty pleased with that, they did a fence repair. It was a positive experience. No complaints.”

Review by
11/09/2016

“It was quite a while back that Handyman Services did work for me. They did really good. I'd grade the overall experience an A.”

Review by
11/09/2016

“From  what I remember, it was a positive experience working with Handyman Matters. We were new moving into the area so we had a couple of people come in. It was either a plumbing issue or helping to hang something. I had no complaints with them.”

Review by
11/09/2016

“They  came on time—on the dot. They kept me informed by telephone. I thought they were professional and did their job, did what they said they were going to do. I'd grade the total experience an A.”

Review by
11/09/2016

“My experience was positive if I remember correctly. The work they did was a long time ago and I don't have any real specific memories of it, but I believe I was pleased. I have no complaints.”

Review by
11/09/2016

“We had to call them back to fix the board, then he bought a board that we couldn't use and we ended up buying it, which was one thing. We didn't need it, but otherwise he fixed the problem. I'd grade the experience a B+ probably. I probably would recommend them; it would depend on what someone needed.”

Review by
11/09/2016

“I used Handyman Matters months ago. I paid a lot of money and the guy didn't do as good of a job as he could have for that amount of money. Especially because I had someone else come in later to do something similar and I spent less money and it turned our similar. The experience was more neutral than positive. I guess I'd grade them a B-. Punctuality was great.”

Review by
11/09/2016

“Overall, I didn't have a positive experience. The work wasn't satisfactory, and it wasn't professional. I'd say they're a C.”

Review by
12/16/2015

“I just think they're very honest and trustworthy. We did some tile work and put in a doggy door. They probably deserve an A.”

Review by
12/16/2015

“Handyman Matters did a good job for us.”

Review by
12/16/2015

“He came when he was supposed to and did his work—he didn't go and do another job for a while and then come back to my house. It worked out pretty good. He did a little bit of repair on the outside of our house—just replacing some boards—and he did some painting and finished some skylights for us. It worked out good. I chose them because we couldn't get anybody else to do the work we wanted. He came right out, gave us a bid, and then got to work. We probably would use him again. I’d give them an A grade. He was pretty good.”

Review by
12/16/2015

“I like the guy. He was very good. They did a bathroom remodel. They have done various odds and ends around my house over the past couple of years. I think I would give them an A.”

Review by
12/16/2015

“They seem very professional. They just put a temporary wall up in the shower so they could find out about the leaks in the ceiling. I would give them an A.”

Review by
12/16/2015

“They were prompt with taking care of my request when I called in. The person was polite. I think they fixed a plumbing issue. I would say they probably deserve an A.”

Review by
12/16/2015

“I think I've only used them once or twice. The one I remember is where we had some deck work where they had to put some wood down because we just completed our pool area. They had to make extra room. We needed to take part of the deck apart. It was kind of a simple job. All they had to do was just put the wood on one end of the deck. There were small pieces. I think it was good. I would say they deserve a B. The guy who came was nice to my face but I think he appeared angry because he couldn't do something but it's not like he was kicking the door. He was kind of having some frustration outside but he got the job done.”

Review by
12/11/2015

“They were quick to come out and do the estimate. They were quick to schedule me and get the work done. They were polite. They cleaned up after themselves. For the most part, they were really courteous to me. During the whole job, there was only one concern that I had, and it was quickly addressed and taken care of without any question. I had walls removed from my house due to mold remediation, and I had drywall insulation done. They had to replace all the baseboards. I also had a spot in my garage where my husband fell through the ceiling. They had to repair and patch all that. They checked on me during the job and they checked after the job. I appreciate that everything was being followed up on accordingly. I would say they're an A-. I think that overall, they did a great job. I would use them again. They were more expensive than other people, but they were going to come and make sure the work was done on time.”

Review by
12/11/2015

“They showed up when they were supposed to and did the work they said they were going to do for the price they said they would do it for. They stained our fence. They were the ones I could find that would do it as soon as I needed it done. The customer service was pretty good. I would give them an A.”

Review by
12/11/2015

“I had a couple of things done at my house. They did a great job. They worked on a shelf. They sent a carpenter out. There was good communication through email, and they came when they said they would. I chose them because they were more responsive regarding the quote.”

Review by
12/11/2015

“We had a lot of issues where,] there was just something wrong with the work they did. They kept coming back and fixing it. Hopefully, they fixed it for the last time—it was like our fourth time. When they have to fix things, they have a good attitude and they're nice. They rebuilt a shower for us. I would give them probably an A, but not an A+ because I'm still not 100 percent sure if it's done yet.”

Review by
12/11/2015

“They did a good job. He did some ceilings—textured them and painted them. He had done some work for me previously, which is why I chose him. The customer service is pretty good.”

Review by
12/11/2015

“I liked that Handyman Matters was really convenient. It was great. They worked on some Sheetrock and remounted a sink that had come loose. They’re really responsive—A+.”

Review by
12/11/2015

“They did a great job. They took the time to really understand what we wanted. They just installed some doors for us to create a pantry. The customer service was very good. I would give them an A.”

Review by
12/11/2015

“The quality of their work was very good. They did a drywall project—patchwork from water damage. That’s pretty difficult work, and they did a pretty good job. The customer service was terrific. I would say they’re a solid A.”

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