Gutter & Roof Solutions NW
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Gutter & Roof Solutions NW has received 3.8 out of 5 stars based on 134 customer surveys conducted through GuildQuality.
5
66
4
17
3
18
2
23
1
10
1st year as a Best Pick Call
"Our mission at Gutter & Roof Solutions NW is to offer peace of mind for Pacific Northwest families utilizing lifetime roofing systems and the Valor Gutter Guard system. Gutter & Roof Solutions NW knows how to ensure your gutters and roof are working to their full potential."

Bill Heeter | Owner & President
Company Information
Services Offered
Gutter & Roof Solutions NW installs Valor gutter guards, Valor Melt Away gutter guards, and Valor Moss Away gutter guards for residential customers. The company also installs, repairs, and replaces skylights and metal, flat, and asphalt shingle roofs. Gutter & Roof Solutions NW offers free estimates and financing options.
Warranty
The company offers a lifetime transferable no-clog warranty.
Company History
Gutter & Roof Solutions NW was founded in 2010.
Distinctions
The company is a GAF Certified Master Elite Roofer and a member of the Master Builders Association of King and Snohomish Counties.
Employee Information
Employees wear uniforms and drive marked vehicles.
Areas Served
Bellevue, Renton, Redmond, Kirkland, Sammamish, Bothell, Issaquah, Mercer Island, Kenmore, Woodinville, Medina, Seattle, Everett, Marysville, Edmonds, Lynnwood, Bothell, Lake Stevens, Mukilteo, Mountlake Terrace, Snohomish, Seattle, Kent, Renton, Federal Way, Auburn, Pacific, Tacoma, Lakewood, Puyallup, University Place, Bonney Lake, Sumner, Milton, Gig Harbor
Address
20 37th Street NE Suite A
Auburn, WA 98002
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed
Licenses
GUTTERS845CJ

Compiled Score:

Gutter & Roof Solutions NW has received 3.8 out of 5 stars based on 134 customer surveys conducted through GuildQuality.
5
66
4
17
3
18
2
23
1
10
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/20/2020

No review comments provided

Review by
12/09/2020

No review comments provided

Review by
12/09/2020

“Gutter & Roof Solutions NW were very friendly, knew their work and gave me instructions for how to care for my product during maintenance periods.”

Review by
12/07/2020

“Their communication, patience, and customer service exceeded my expectations. They are the best company I have ever worked with. They have excellent customer service. They were very helpful, patient, and communicative. It was a pleasure working with them.”

Review by
12/07/2020

“It was a great job done! Gutter & Roof Solutions finished quickly.”

Review by
11/30/2020

“I would like to recognize Peter for his exceptional service. He was great!”

Review by
11/30/2020

No review comments provided

Review by
11/29/2020

“too many issues - not first time quality.”

Review by
11/28/2020

No review comments provided

Review by
11/27/2020

“Gutter & Roof Solutions did a great job!”

Review by
11/27/2020

“I am happy with the installation but I am not happy with the way it operates or how the gutters work.”

Review by
11/27/2020

No review comments provided

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

No review comments provided

Review by
11/24/2020

“Someone at Gutter & Roof Solutions that I would like to recognize for their exceptional service is Fabian.”

Review by
11/24/2020

“The roof”

Review by
11/24/2020

“I would like to recognize my salesperson and the guys that came out after the initial crew for exceptional service. The second crew was very nice and personable, polite, and did what needed to be done without redoing the whole project.”

Review by
11/23/2020

“The test of time through this first winter with the new gutters will determine if we would recommend your company to a friend”

Review by
11/21/2020

“The roofing crew was courteous and did a good job. My only problem was that they weren't provided bathroom facilities. The gutter guy was nice and worked quickly. However he failed to direct the water from the upper roof into a gutter and there is a torrent of water that flows over the side of the roof and onto the deck during a heavy rain.”

Review by
11/20/2020

No review comments provided

Review by
11/19/2020

“Our gutters are excellent, installation was quick, as scheduled.”

Review by
11/18/2020

No review comments provided

Review by
11/18/2020

“I would recognize the project manager for his exceptional service.”

Review by
11/18/2020

No review comments provided

Review by
11/18/2020

“The sales person was very professional and the installation was done very quickly.”

Review by
11/18/2020

“Augustine was GREAT:”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Showed up as promised, polite, clean, friendly.”

Review by
11/17/2020

“Christian Vasquez did a terrific job working through issues with me and was fair and effective communicator. Stanley Daniels was the original estimator that made a mistake on the estimate but worked with me in good faith to get to a price that I went with after management pushed back on his pricing.”

Review by
11/17/2020

“Everyone was awesome. The roofers worked in freezing cold and the gutter guys were so quiet and fast!”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Ed Train was good to work with for sales and answering questions. Cory and Jose were very friendly, fast, efficient, and willing to answer all of my questions as they made the installation.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“I had to stay on top of the work every step to insure they met contract and GAF underlayment requirements.. to their credit they explained and corrected mistakes...”

Review by
11/17/2020

“I?m happy with the product and original installers.”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Not Sure”

Review by
11/16/2020

“They met all of my expectations.”

Review by
11/16/2020

“The installation was excellent! They did a good job and the clean up was great!”

Review by
11/16/2020

“The stuff is installed, still there, still on. It's working.”

Review by
11/16/2020

“The lead installer provided exceptional service.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“They did a great job, no complaints whatsoever. They did two jobs for me and had perfect timing and excellent workmanship.”

Review by
11/16/2020

“The crew that worked on my house was very respectful and did a fantastic job!”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Gutter & Roof Solutions met and exceeded my expectations with the guy who did the work and his follow-up and making sure everything was perfect.”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“They were quick and efficient which exceeded my expectations.”

Review by
11/16/2020

“I had problems with them, and I was not treated well. I had to get a roofer to come and fix the problem.”

Review by
11/16/2020

No review comments provided

Review by
11/15/2020

No review comments provided

Review by
11/14/2020

No review comments provided

Review by
11/14/2020

“They have had to come out several times to ensure that the gutters were performing properly. I still have a couple of spots that need to be fixed and it's been months.”

Review by
11/14/2020

“They exceeded my expectations with how timely they were.”

Review by
11/14/2020

No review comments provided

Review by
11/14/2020

No review comments provided

Review by
11/14/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

“We are very disappointed with the gutters because we still have to clean out the pine needles. That was one of the main reasons we paid for new gutters so we didn't have to any cleaning. We would not recommend G&S Solutions for this reason.”

Review by
11/13/2020

“Many delays due to missed communication at the company. Wrong type ordered twice, lost measurements, etc.”

Review by
11/12/2020

“Two installers were efficient at their job & kind!”

Review by
11/12/2020

“This was a GREAT job. I appreciated them coming out as I was on the outer line of service. They had the roof done in one day and the workers were very professional and dedicated to doing a good job. The gutters were also installed in a day and great job. I am very pleased with the service and work done.”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“Very likely”

Review by
11/12/2020

“It was better than we thought.”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“Skylight installations had to be done in many locations. The quality of this work was above and beyond - thank you for your attention to detail and diligence.”

Review by
11/12/2020

“Jesse Tapia was great (deserves a bonus :-)”

Review by
11/12/2020

“The gutters themselves and installation are satisfactory.”

Review by
11/12/2020

“The salesman informed us that the trim boards would be painted also. The workers said, that?s not going to happen. When I called the company, the person I spoke to said, well that?s why Ryan doesn?t work here anymore. The work was supposed to start in two weeks after the contract was signed. The work didn?t start for two months.”

Review by
11/12/2020

“The 2-4 different installers all did great jobs.”

Review by
11/12/2020

“Decent work, but yet to follow up on some install issues we discussed”

Review by
11/12/2020

“Unresponsive and took forever to start work on my roof.”

Review by
11/12/2020

No review comments provided

Review by
11/12/2020

“The salesperson and the gutter installer.”

Review by
11/12/2020

“Fabian, and his crew were great! They did their best to make us happy even though the office poorly communicated just about everything to them”

Review by
11/12/2020

“Valor leaf filter system has caused my gutters to overflow and have had no satisfaction from the company to remove them from my home. They are clogged with a high amount of pine and fir debris and DO NOT WORK AS ADVERTISED!!! A complaint has already been filed with the Attorney General?s Office.”

Review by
10/17/2019

“Everybody was great.”

Review by
07/26/2019

“I would never use Gutter & Roof Solutions again. The scheduling was a nightmare. The responses were a nightmare and getting the work done was not good.”

Review by
07/23/2019

“I feel that when Gutter & Roof Solutions came out, they were in a big hurry to finish the job since we were the last customers of the day. Additionally, the installation crew skipped a lot of stuff the salesman said they would do.”

Review by
07/20/2019

“I would recommend them.”

Review by
07/20/2019

No review comments provided

Review by
07/20/2019

No review comments provided

Review by
07/17/2019

“Product is good. Sales & service not so good. They rescheduled three times. Installers put gutters right over Christmas light hangers. They left all the old gutter nails, nail sleeves and cut off fascia board in the yard. One gutter down spout separated from the gutter. It was never fastened. Did myself. They forgot to leave cleaning brush. I chose to go picking up.”

Review by
07/16/2019

“Showed up as scheduled, hardworking even in very hot weather conditions.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“Everyone from Gutter & Roof Solutions NW did a great job and they were very nice. The only problem I had was getting the actual job scheduled after the paperwork was signed. I had to call a few times to have my project scheduled.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

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