Russell Roofing & Exteriors
1st year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 149 Surveys
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Compiled Score: star star star star star
Russell Roofing & Exteriors has received 5 out of 5 stars (A-rating) based on 149 customer surveys conducted by Best Pick Reports.
1st year as a Best Pick Call
"If it's Russell, it's right—guaranteed. Russell Roofing is based on the core values of honesty, integrity, and respect. These apply in our dealings with our employees, customers, suppliers, and community. We continually strive to improve in order to provide better solutions and value to our over 20,000 customers."

Russ Kaller | Owner
Company Information
Services Offered
Russell Roofing & Exteriors builds and installs seamless aluminum and custom-fabricated copper gutter systems for residential and commercial customers. The company also replaces and repairs slate, tile, copper, metal, asphalt, and cedar roofs as well as all flat roof systems.
Minimum Job
Russell Roofing & Exteriors requires a $125 minimum fee for each service project.
Warranty
The company provides lifetime warranties on labor and materials through GAF and CertainTeed.
Company History
Russell Roofing began in 1992.
Distinctions
The company has won several national, regional, and local awards. Russell Roofing & Exteriors is certified at the highest level with GAF as a Master Elite Roofer and with CertainTeed as a SELECT ShingleMaster.
Employee Information
Employees undergo drug testing, background checks, and driver?s license checks.
Licenses
PA005871
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They've been here on two occasions; one time, they replaced my gutters, and the other time, they replaced my roof. They were clean and organized, and I was truly happy with everything. I’d give them an A on everything.”

“I was very pleased with what they did. They were very meticulous, they cleaned up rather well after they did the job, and they did it on time. They came back a couple times to make sure everything was OK. They just did the roof. I'd give them an A+, definitely. Like I said, they came back and did a follow-up. Even now, I get email like when we have severe wind or something like that, reminding me of different things to look for—things like are the gutters clear and that sort of thing. They're very good about that, very diligent, and they did a very good job here but they also do a very good job with follow-up and customer service. I would definitely recommend them.”

“They delivered a quality product and did it in a professional way. And when we had a concern, it wasn't really related to the work that they did but they came out and addressed it right away. They took off a slate roof and they replaced it with a shingle roof and gutters. Excellent work, A+.”

“Only ever positive. I think that the people that they send out to do estimates are knowledgeable, responsive, and very helpful. And then I have always found that the work that they do is careful and complete and I've never had a single billing issue. We have had them do roofing work, we have had them do gutter work, and we've had them do insulation and we've had them do maintenance cleaning gutters. I'd give them an A+.”

“These guys are total pros. They know exactly what they are doing and go above and beyond. The copper pole gutters that they built are top notch. They even helped me save a bird's nest of baby Finches that was embedded into the lower part of the roof. We gently removed it and I built a 'nest box' for it which they covered in shingles so that it could survive on the scaffolding until the little ones left 5 days later.”

“Responsive, professional—was fine and professional. I'd give them an A+.”

“It was on time and it was very clean. I'd give them an A+.”

“I liked their professionalism. I'd give them an A+.”

“They were extremely urgent, on time, efficient, and did everything they said they would. I'd give them an A+.”

“Great to work with, great service, and communication.”

“I only had top professional behavior and work from Russell Roofing Company. I would highly recommend them to a friend!”

“They did what they said they were going to do when they said they were going to do it and the quality was good. They did roofing for me a number of years ago and they did gutters a year ago. Considering I've never had either of those jobs done by anybody else, I think they did a very good job. I guess an A. No complaints at all. I'd say I would recommend them.”

“Jeff worked for us; he's the salesman. I had a good experience with the repair guys. The guys showed up, they did what they said they were going to do, I had some problems with leaks and they fixed them. I'd give them an A. I never did a full roof, I just did some repairs. They also did some nice gutter work for me.”

“They were good. Good customer service. Worked with me.”

“We got the work done for the price they said it was going to be. They cleaned up after themselves. I'd think I'd give them an A.”

“They were prompt, they got the job done, and they did what they said they were going to do, and they were very courteous. Yeah, it was good. I'd give them an A.”

“They just were very thorough, very clean, took care of the property, very conscientious. They did some siding work too. I'd say an A, absolutely.”

“Very professional, quality work—good people.”

“They were just really responsive, and very professional, and did a great job. I'd give them an A.”

“It's been a long time since they've done any work for me. I think they communicate well and show up on time, so I haven't had any problems with them. I'd give them an A.”

“They had good communication, they were very professional, and I think they did good work. I'd give them an A-.”