An Exterior, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

An Exterior, Inc. has received 4.8 out of 5 stars based on 107 customer surveys.
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8th year as a Best Pick Call
"Because of my belief in hard and honest work, I select my employees with great care. The result has been a well-earned reputation for exceptional quality, professionalism, and timeliness. Because we maintain separate roofing and siding crews, our response time is minimal and the quality is never compromised."

Se Woong An | President
Company Information
Services Offered
An Exterior, Inc., offers gutter replacement on existing structures and installation on new construction for both commercial and residential customers. The company also performs select carpentry services related to gutter work.
Warranty
The company provides a one-year warranty on jobs over $500 and a three-year labor warranty on gutter replacement.
Company History
Se Woong An founded An Exterior in 1989 and remains its president. The company is local and family owned, with Se An's brother Min An serving as the vice president.
Employee Information
An Exterior's employees drive marked vehicles.
Licenses
#2705018673
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

An Exterior, Inc. has received 4.8 out of 5 stars based on 107 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
08/08/2017

“I like the fact that they did come out, and they did the work, and they replaced the gutter, fairly fast turnaround. I think we only waited a couple of days. I'd give them a B, overall. There was some issue with their office services; I talked to somebody, they didn't get the message, then I had to go back. There was some worker assignment issue. They were some weird dudes. They didn't have any name on the truck or anything like that. They were these old guys. Kind of unusual, I remember. But they did good work. The whole experience was a little bit unprofessional, in the fact that, usually when you have people come, they have something, a sign on their clothes or their truck, to tell you who they are, and they know how to speak English. These guys didn't speak English very well, and they were unidentified when they actually came, and it took me a few minutes to figure out who they were and what they were actually doing. The whole job was fairly fast, it was in a couple of days. At first, they came and looked at the gutter that had fallen down, and I guess they had to get measurements or whatever, and the gutter was left hanging for another day or two. They didn't clean it out, they didn't try to put it back up. They didn't really even explain what they were doing. As it turns out, they determined that the gutter needed complete replacement as opposed to cleaning it out and putting it back up. They didn't speak English well, and I didn't really understand why the gutter was left hanging. If you're going to have to replace the gutter and it's going to be a few days, why don't you take the gutter down and get rid of it?”

Review by
08/08/2017

“It was absolutely perfect. As soon as I talked to them, they came the next day. Then, they saw what they needed to do, and they came back right away and did it. They were quick and efficient, and I really appreciated it because the company I had called first came out, gave me some kind of, ‘Well, we'll be back. We'll get in touch with you.’ Never heard from them again. It was a gutter problem, a leaking gutter. The water was running into my laundry room. An Exterior made a simple fix. It was clever. They did a good job. I'd give them an A+.”

Review by
08/08/2017

“The company was very prompt—they came out to estimate, and all the services were done very promptly. They were very efficient. Nicely, professionally done. The whole process was very good. They did gutter and roofing for me. I would grade the overall experience with an A. Customer service was OK. Customer service wasn't superb. It took me a while to get in touch with them for different things. I would highly recommend them to a friend.”

Review by
08/08/2017

“They didn't complete the work the first time around, so I had to call them back to come and fix it. But when they did come back, they were fabulous. I really don't want to blame the company for it. I think it may have been the contractor, whoever was in charge that day. The company itself handled it beautifully; they sent someone back immediately to complete it. I'd give them a B overall.”

Review by
08/08/2017

“I've been doing business with them for many years, probably close to 30 years. They have done gutter and siding, so far. I would grade the overall experience with an A. I would likely recommend them to a friend.”

Review by
08/08/2017

“They were professional and timely. They did the gutters and eaves on my home. I would grade the experience with an A-. I would be likely to recommend them to a friend.”

Review by
08/08/2017

“We did have some gutter work from them. They were in and out without any pause or hesitation, and it looked nice and looked like a good job. I'd rate them as an A+.”

Review by
08/08/2017

“They did the gutters on my house. They were quick. Got the job done and good to go. I'd give them an A+ rating.”

Review by
08/08/2017

“They came out quickly for an estimate. I'd give them an A overall.”

Review by
06/25/2017

“I've used them over the years so many times. They've done roof work, siding repairs, gutters, all exterior type of stuff. An Exterior gets an A+.”

Review by
06/25/2017

“They showed up promptly and did a good job. Good quality. They did gutter replacement for me. I'd grade them as an A+. I'd recommend them.”

Review by
06/25/2017

“They put our gutters on. They did a good job. They were on time and on budget. Their work was good. I'd grade them as an A.”

Review by
06/25/2017

“An Exterior did a great job. I was very happy with them. They were just efficient. They were clean. They picked up after themselves. They did a great job and have a great product. We had actually used them many years ago on some window replacement and doors on another house, so we were familiar with them. We were very pleased with them. They deserve an A.”

Review by
06/25/2017

“There was nothing in particular that I liked. They did a good job. They did guttering. They tore down my old guttering and put up new. I'd probably give them an A- overall because they were supposed to be here one day and they called at the last second and postponed to another.”

Review by
06/21/2017

“It was a long time ago. They were informative when I called back about what they had exactly done. But I wish they had looked at all the gutters on the house instead of just this one part which I knew was loose, and I'm not sure they looked at the back gutter. I'd give them a C+ overall.”

Review by
06/21/2017

“They fixed some of our gutters. They were quick to come out and do the estimate. I thought their price was very reasonable, and they were quick to do the repair. I would give them an A+ grade.”

Review by
08/25/2016

“They did some gutter screen repair, some gutter repair, and some metal flashing repair. They were interested in making sure that the job was done correctly and they followed through. I'd give them an A-.”

Review by
08/25/2016

“They were very nice, courteous, reasonable, and on time. The work was well done. They re-sided our house, put on a new roof, put up new gutters, and installed all the edge pieces and everything. I'd give them an A.  ”

Review by
08/25/2016

“An Exterior cleaned my gutters, but I have no way of knowing how well they did. I'd give them an A. The quality of work was OK, and they were very, very nice.”

Review by
08/25/2016

“They did a good job. I'd give them an A.”

Review by
08/25/2016

“They put gutters on my house and garage. They’re good quality gutters. I’d grade them an A.”

Review by
08/25/2016

“An Exterior was great. I had no issues. They did what they said they would and that's all I look for. They did roofing replacement and installed some gutters and downspouts. I'll give them an A. The quality of work was good, the on-the-job customer service has been good, and their punctuality was good, too, but they left some stuff behind.  ”

Review by
08/04/2016

“I own a property management business and we use An Exterior a lot. They did siding and downspout repair for me. They're fast and their price is fair. I'd give them an A. Sometimes their billing is a little messy. Sometimes they're a little behind, but we're not the normal customer that pays when they're standing at the door. We do the work and we pay them on a monthly cycle, so sometimes they'll send us a bill a little too late. Most people wouldn't complain about that.”

Review by
08/04/2016

“They did roofing and gutters work for me. They did some things not quite right. Not everything is quite to my expectations. I'll give them a C. We have quite a bit of repeat visits to fix issues. They don't show up on time they say they'll show up.”

Review by
08/04/2016

“I had a great experience with them. They put on a new roof, new copper flashing, new gutters, new shutters, and they repaired some wood rot and the older flashing. I also had some leaks in the roof and in the ceiling. They were extremely neat, especially with the nails and all that stuff that comes off the roof. They were always on target. They were on budget. They were probably half of their competitor’s price, and the quality was amazing. I'd give them an A+ on everything.  ”

Review by
08/04/2016

“They did gutter work for me. As scheduled, they showed up, they told me how much it would cost, they did the work, they did it well, and then they left. I never had any problems. They get an A.”

Review by
07/27/2016

“They did siding, gutters, and roofing for me, and they did a good job. I'd give them an A.”

Review by
07/27/2016

“Everything was fine.”

Review by
07/27/2016

“They were prompt and reasonably priced. I'd give them a B, but only because I can't remember every detail.”

Review by
07/27/2016

“An Exterior was great. Ten out of ten. They did gutters, vinyl siding, and aluminum wraparound for the awning.  ”

Review by
07/27/2016

“I loved the experience I had with them. A gutter had collapsed because of the blizzard.  They came, they fixed it, and they left. That day was brutally cold, too, so I can't even believe that they did it.”

Review by
07/27/2016

“They've been working for me for 2 to 3 years. They're awesome. They show up when they say they’ll show up. They've got a reasonable price, they’re trustworthy, and they leave no messes behind. They’re professional, too. They've done roofing, siding, and a lot of different things for us. They get an A+.  ”

Review by
07/27/2016

“An Exterior did gutters for us. They were really prompt. From when I reached out to them, to when they came out to give me the estimate and actually got the work done, they were really quick. They're definitely an A+ company. Everything was perfect. There wasn't a single screw or anything left in the yard after they were done.  ”

Review by
11/04/2015

“It was for outside gutters. They're a B with a slight issue. They came back right away so that good.”

Review by
08/31/2015

“They replaced my gutters. They didn't do any siding or anything else. I thought they were reasonably priced, and I thought when there were some problems they very promptly came, followed up, and fixed them to my satisfaction. This was my first time using them. I think they deserve an A, an A to an A+.”

Review by
08/31/2015

“It was absolutely positive. It was very good. I'm a real estate agent, and An Exterior has done a lot of projects for me. I've been very pleased, so I keep calling them back. Most recently, they did installation of gutters. They have also done gutter repair, some roof patching, and boot installation. They've done roof inspections for home inspections and things like that. I can text him, and he actually will respond immediately. He's there within 24 hours. I've used them multiple times. I think they deserve an A+.”

Review by
08/28/2015

“BIASED - They did work on my roof and my siding. I liked that when they came out they were very efficient in what they did. They understood exactly what I wanted them to do, and they did it. It was that simple. If I remember, I had a pipe going through the siding that they had to cut into, and then they put a mesh over the gutters to prevent the leaves from going in there on the back of my house. I found them because my daughter knew the owner. I'd rate them as an A. They were very good; it came out perfect.”

Review by
08/28/2015

“They've actually done a couple of jobs, and everything seems to have gone pretty well. To be honest, I don't live in the house, so I didn't look at it real closely, but I'm happy with their work. I rent the house out. They're responsive, they get the job done, and I think their price is reasonable. I could trust them from 2,000 miles away to come and do the job. They've done some roofing, they had to replace a skylight, and we also had a window, a vinyl-outside-wood-inside window that had rotted, so they had to replace one of those. I talked with one of my former neighbors who used to be in the construction industry but no longer is, and that's how I found An Exterior. I can't remember if they did the gutters for me or someone else. I'd give them an A.”

Review by
08/28/2015

“They were fine. They did the work I expected them to do, they did it on time, and it was not too expensive. I don't even remember what they did; I've sold that house since then. It was more than likely gutters. They get an A from me.”

Review by
08/25/2015

“They came out quickly and took care of the problem, and I didn't have any issues with the quality of their work. They did aluminum siding replacement and gutter replacement. A friend recommended them to me. I'd rate the company as an A.”

Review by
08/25/2015

“I didn't actually see them do the work, because they did it during the day, but they did good quality work, and the pricing was reasonable. On the front of the house, the gutters had come loose and the fascia board had somehow blown away, so they replaced the fascia board and reattached the gutter in the front. A friend of mine who is a contractor recommended An Exterior to me. I'd give them an A.”

Review by
08/25/2015

“I'm a home builder, and when I send out plans for bids, they're typically the first people back. Probably almost every time, they're the first people back with a proposal. I think the prices are fair. I could probably find somebody cheaper, but they're fair, and they do a good job, and the people that they send are qualified. Their supervisors, when they say they're going to be there, they show up. Their cleanliness is good. They're one of our better subs, I would say, and we have excellent subs. They do roofing, siding, and gutters. I'd say they deserve an A.”

Review by
08/25/2015

“It seems like they did a good job. They're fairly quick, and they knew what they were doing. They were doing gutters. I found them because someone recommended them to me. I'd give them an A-. They didn't speak English very well, so it was hard to communicate with them. I wanted to make sure they understood what I needed, because the guy that did the estimate, I think, is one of the family members in An Exterior and wasn't on site to oversee things. Maybe they should be on site for those issues.”

Review by
08/20/2015

“There were two times I called them. I believe one was for a shingle that had fallen off. He replaced that, and then he replaced the gutters in the front. Everything looks good. In fact, they did it while I was at the store. I was somewhere that afternoon, and I came back and everything was done. It looked perfect. They were very courteous and responsible. I'd recommend them, and in fact, I would use them again. I'd give them an A.”

Review by
08/20/2015

“They were responsive. They came out right away and did the work we wanted. They gave me a very quick estimate. They've done the gutters for us. They've done a fair amount of work for us at the house. They do what they say they're going to do and they do it right. We've never had any problems. They've done gutters, they've wrapped my windowsills in aluminum, and they've put other parts of the trim outside of the house in aluminum so it becomes maintenance-free. I got in touch with An Exteriors through one of my contractors from a couple of years ago. Their customer service is exceptional. I'd rate them with an A.”

Review by
08/20/2015

“They repaired some roof damage that we had. They were very prompt, and they got the problem fixed at a reasonable price. There was some shingles that came up, and it also pulled up the apron underneath, so we had a bit of a leak, but they were able to patch that up. They also checked for any other loose shingles in that area of the roof. They didn't do siding or gutter work. I think I found them through a Loudoun County book that comes out that has contractors in it. I think we got them from it. We chose them because I had a problem getting anybody to come out this far to my house because we're in the country, but An Exterior was able to come out. I'd rate them with an A”

Review by
08/20/2015

“I know them very well. They're very prompt, both in terms of coming out and giving the estimate and actually doing the job, and they are very professional and are high quality. We built a whole house with them. They did all of the roofing and all of the gutters, and we have not had any problems whatsoever. They didn't do any siding for us. They just did a roof and all the gutters. Our architect introduced us to them. The advice weighed a lot, but I also did independent research. The prices were pretty good. They were not the lowest, but they were of good value. Then, I interviewed them, and when I talked to them, I liked them. I'd give them an A+.”

Review by
08/20/2015

“I think they're good. I'd rate them good. It was a while ago, so I'm not sure. The company might have changed. They might need a reference a little more recent. It was at least a couple years ago, but I'd say that I would use them again. I can't say they were outstanding. I'd just say good. It's not like I got the roof replaced. They just went up there and did the caulking or the gutter. I don't remember which company. There were two companies here at that time. They might have done the gutter. I would definitely rate them good because I know I didn't have a bad experience—I would remember that—but I don't know if I'd rate them outstanding. I'd just say I had no problems and no complaints, and if anyone's been with them more recently or had more work done, they might be more reliable. If I had the whole roof done, I'd have paid a lot more attention to it. When you're just doing some caulking, anyone can come up there and do that. If they did the gutter, I wouldn't be able to rate them high because the gutter is sagging again. Whichever company I got to do that, and I don't know if it was An Exterior or not, didn't replace the rotting wood behind it, so it's sagging again. When a company builds over something like that, it means they just want to get their money and go. They should have replaced all that wood, and they should have looked into what was causing the problem. I found out recently that the windows in the front of the house are leaking water in through the roof. I'm getting that replaced, and if they'd told me that, looked into it, been more experienced, or cared more, I would have fixed the problem back then, and it would have been cheaper. It's like waiting a longer time to drill a tooth; the cavity's worse now. It's a more expensive, longer project now. But for them, not knowing and having everything in front of me, I would rate them good. I don't have any complaints. I would use them again. I wouldn't rate them outstanding yet, because I didn't have enough work done. I don't have that paperwork in front of me. It's in my place in Delaware. If they did the gutter, I'd have to rate them down based on the fact that they didn't catch that problem. Some people would, some people wouldn't. That didn't mean they were necessarily bad, but the best companies, the ones you want to recommend, are the people who notice that kind of problem and tell you about it because they end up saving you. That's the kind of person you say is outstanding because they saved you money. Not knowing that, I would just rate them good for now, and if they didn't do the work, I could look into what else they've done. At the point where I do a roof replacement, if I get them to do the work, I'd take a look. I'd give them a good rating. I didn't get a roof replacement. I just got one or two shingles, and maybe something blew over from a storm or got loose and they just went up there and attached it down. They may have done a vent, because I remember now that there was a vent that got loose during the last bad storm we had. They went up there and replaced the flashing. It was a minor repair. We're talking a repair that's between $300 and $600 tops. I think I've used them twice, but it was all for minor stuff. They stood out as good, solid, I would recommend them. I just can't say they're outstanding. I would say A- fits them best. I can't give them a solid A because I don't have as much experience, but I'd say I've used them for small jobs. I would be willing to trust them with a larger job, and I'd be willing to recommend them. I'm just not 100% sure of the company yet because I haven't used them for anything extensive that would require them to do a big project, making sure they kept to a time schedule. If a project only takes an hour, anybody can do it. If I'd had a ladder, I could have done the caulking. The repair around the chimney was also very minor. A handyman could have done it.”

Review by
08/20/2015

“They were stellar. They were A-one, period. I would have them do roofing and siding, and these guys know the material—they know the specifications of when it can be installed and when it can't. They know exact details about everything, like expansion joints between for siding so it doesn't buckle. They did HardiePlank siding on the backside of my 9,000-square-foot house, and their workmanship was incredible. Then, I had a roofing contractor that started, but I fired them. So, they came in, and not only did they take over the roof, but anything that wasn't done correctly, they said they would not roof over. They did it correctly. I would absolutely recommend them. They did the gutters, they did the roofing, and they did the flashing. They knew exactly what they were doing. Sometimes you deal with some idiots that do not know, and they install HardiePlank siding without a slip joint. When An Exterior installed the HardiePlank, they put a piece of aluminum behind it so it would not expose the back. They’re a killer contractor. They deserve an A+—A+ all the way around.”

Review by
08/20/2015

“I've used An Exterior. I liked that they came back and fixed something that I wasn't satisfied with. They did gutters. I found out about them through a neighbor. If a friend asked me, I'd say they are a good company. I'd give them a B+. The price and the fact that they had to come back a second time keep them from getting an A.”

Review by
08/20/2015

“I know An Exterior. They did a fine job. They did gutters and downspouts on our detached garage. There was no roofing or siding work. I chose them because of ratings and price. I'd recommend them—I'd use them again. I'd give them an A.”

Review by
08/20/2015

“It works. The price was fair, and they seemed to do a good job from what I could tell. They did gutter work. They just replaced the gutter. I don't remember how I found out about them. Their customer service was fine. I'd rate them with an A.”

Review by
08/20/2015

“So far, we're good. They fixed something in the roofing and gutters. Everything was OK. So far, they're excellent with the work. They deserve an excellent grade.”

Review by
08/20/2015

“An Exterior has done work for me. Everything was positive. They did literally everything for me: siding, roofing, and gutters. I found out about them through a builder who introduced us. They get an excellent grade—an A.”

Review by
06/03/2015

“I love An Exterior. It's a roofing company and I got it off the Best Pick Reports. They are fabulous. They did a great job. I've really been pleased. They were really good. They repaired a leak in my screen porch roof and they gave me a great price. For free, they fixed my gutter because it was coming off one side of the house. The price they quoted me was very low compared to the other ones. It was just pouring in my screen porch and they fixed that. I would give them an A without a doubt.”

Review by
07/31/2014

“They were just very professional and came on time. Everything was great. They did an excellent job on the guttering system. It was around the whole house. I would use the company again and I would recommend it. They didn’t leave anything lying around when they were done. I'd give them an A+.”

Review by
07/24/2014

“They put up a new gutter. Fine. They came in, did the job, left no mess, and were gone in an hour. If I needed this service done again, I would certainly use this same company. I really didn't talk to the technicians. They came in, one guy came up and said, ‘Here we are,’ and the next thing I knew, there were ladders up, the old gutter was down, the new one back up, and they were gone. It was efficient and quick and I was pleased. I have to give them an A.”

Review by
07/22/2014

“An exterior has done work for me and I thought they did a very fine job. They came back and tried again. They were dealing with a really complicated little problem and they did a very good job. It was a roof/gutter thing. They tried to direct water so that it didn't land where it's not supposed to. I would give them an A.”

Review by
06/12/2014

“The job got done on time. They replaced a gutter. Everything's held up pretty good. I didn't see the workers. Their customer service was good. I just spoke to them on the phone. They did it on time. That's what I expect. It's an A.”

Review by
06/12/2014

“An Exterior & Door Replacement did some work late last year. It was a positive experience because they came out quickly and took care of the job fairly quickly. It priced out nicely, too. We needed to change our downspouts because they were the wrong color. We just did it because it matched the house a little better. I'd give a B for their grade. I think this company is good enough to be recommended to family members.”

Review by
06/12/2014

“They were able to take on the work and complete the work in short order as they were not necessarily that geographical close to the work site. They were able to work off of photos that I provided which demonstrated their flexibility and reasonableness. I was very pleased with them. They basically did some gutter and soffit work. They basically removed some wood that was rotting on the house and replaced it and then reattached the gutters. Based on the pictures, they took all the material they thought they would require to do the job with them so they only had to make one site visit and completed the job in one visit versus having to make multiple visits. It was very positive. I would definitely give them A+. They were awesome in the responsiveness. I’m selling the house so I needed to get the work immediately. Time was of the essence and they were able to meet that and they were able to complete the work within their estimate with no problem and no further costs. They closed out the work and sent me all the details via email. It was awesome.”

Review by
06/12/2014

“The only really positive part of An Exterior’s work was that we haven't had any problems with the work since they finished it. However, we had a lot of issues with them as far as their timeliness, the pricing, and the charges, because we actually got charged something different than what they quoted us. We had a lot of issues. They installed something on my roof that would stop rain, ice, and snow from dripping straight down on the ground and instead forced it into the gutters. They also installed a board, called a fascia board, up near the roof of my house. They replaced one that had been rotting. So, some of the stuff they said they were going to give me was not actually what I paid for. It’s the kind of work where we won't know if it will hold up until time passes. We don’t know if we got what we paid for. I would give them a D rating.”

Review by
06/12/2014

“Everything went fine with An Exterior & Door Replacement. It was a positive experience because of their professionalism, the quality of work and for a good price. They reinstalled well they did gutter guards on the gutters. I have a lot of trees so that is why I got this product. The product is wonderful and the clean up was perfect, crystal clean. The process of matching colors went extremely well. I would give them an A+ rating. The brand of gutter guards was Rhino System. I chose that because of the overall ability to prevent stuff from coming into it. The screening of it, the trash and leaves. We got the Best Pick Reports recently.”

Review by
06/12/2014

“An Exterior installed new gutters all the way around the house. I was very happy with them. They responded in a timely fashion, they showed up when they said they would show up, and they cleaned up like they said they would.”

Review by
06/12/2014

“I think they fixed our roof and helped with our gutters, and they did a very good job. They helped enlarge just one section of a gutter. They did a good job, and they were prompt and courteous. It was definitely a positive experience. Their cleanup was good. They earned an A, and I would refer them.”

Review by
06/12/2014

“It was a very small job—just cleaning my gutters. An Exterior did a fine job.”

Review by
03/14/2014

“An Exterior replaced some gutters for me. The quality of their work was excellent. They get an A+.”

Review by
02/07/2014

“I was having a couple of boot covers replaced. My neighbor had his done also, but he's out of town, so I took care of it. An Exterior & Door Replacement did the pictures. The pictures I got looked like they've done more of the work on his house than mine, although my boot covers were replaced. So I guess at the end of the day, it was fine, but they did get a bit irritated with me when I asked them to kind of explain the photograph. They were very nice to deal with, but the other thing was I stated I wanted to be here. The day that they were coming I called, and they said, ‘Oh, the work has already been done. We were there.’ So it was all a bit strange. I would give them a B. Just because of the interaction on the phone, I probably wouldn't tell a friend.”

Review by
01/15/2014

“I thought their work was excellent actually. They did a very nice job for me. They came in and did it for the price that they quoted and actually came back for a follow up with a little problem I had, and they gave me no trouble about it. So I was pretty happy with their services. They put on a new roof and gutters. It was an entire gutter system. the time frame the work was finished was fine. They did it in the time that they said they would. One slight change and that was something I didn't realize when I originally made the contract with them. So but they came back and took care of it. No cost. That's the only time I used them. If needed again I would use them. Well they were very courteous and the other thing that I was very impressed with was the you know, there's always a risk when you're doing a new roof of having nails in your yard and that kind of thing but they cleaned it up perfectly. I never found one nail in the yard after they took my old roof off and put the new one on. That's the sign of a good job. I would give them an A.”

Review by
01/15/2014

“We got five bids. Theirs was four thousand dollars lower than the lowest bid above theirs so they were very incredibly reasonably priced. They did exactly what they said they would do. I mean what I did was, I took all the elements that were included in the best, in the most complete bid I got. I went to Anne and I said, I want all these things included and their bid was still lower than anybody else's but they included all the features that I wanted. Well I don't know how to describe it. There's a particular kind of shingle that I wanted. There was, there's like a fence that you can put at the top of the roof. I wanted that. They gave me that. I needed to have a gutter replaced. They gave me that. They came exactly when they said they would. The job took exactly as long as they said it would. I did not find any debris at all and not a single nail after they took off my entire roof and had to replace, there was some plywood that had rotted out and they had to replace all that. They were unbelievably good about cleaning up after themselves. You would never had known that they had ripped two roofs off because there was two roofs on my house and replaced it with another roof. You would never have known that anything had happened around here except that I had a beautiful new roof at the end. So we've just been incredibly happy with them. I think it was a day and a half that it took them to do it. I would give them an A+. I would just say that they were, you know, I mean I've dealt with a lot of contractors and I think that they were the most responsible, reliable, reasonably priced contractors that I've ever dealt with.”

Review by
01/15/2014

“Very good. We like them a lot. They just did the work that they said they were going to do and the price was reasonable and any problems we had they took care of right away. They did a great job. They did a great job. They did roofing siding and gutters. They did a good job. The workers did a good job. the quality was a good job. They completed it on time. They didn't change the price. The finished work was good. I chose them because of just a recommendation from another friend. It is the first time that I used them. I would use them again if needed in the future. They just did a great job. I'd say an A.”

Review by
01/14/2014

“They managed to repair a connection with my gutter in the floor drain which two other firms weren't able to fix. The quality of the work was excellent. I asked them to stay here while they ran water through the guttering to make sure it didn't leak, and they did that. I think it was the next day I called them, they came out. The workers were fine. They didn't leave anything laying around. Clean as a pen. I would give them an A+. I would tell them to expect a prompt response, fair price, and good work.”

Review by
01/14/2014

“They've done a lot of work for me. The workmanship, and being careful about everything, and also after they were done with the job they really cleaned, keeping things the way they found it. We used them twice already. We used them to cover the house with siding, and then we used them to put the new roof on the house. I was recommended, somebody told me they used them, and they were happy with them. I didn't get any other estimates. I just took them for their word about the price. I never got another estimate, at all. They had a great selection. They had a lot of stuff to choose from. There was six or seven people here working. I don't know about the warranty. I wasn't concerned about that too much. I figured if I had a problem I could give them a call back and they'd come over. I didn't have any need for any follow up. I'd give them an A. I'd hire them. I had the work done. I wouldn't downgrade them, at all. They're very good, very good.”

Review by
01/14/2014

“I had the roof replaced in 2012. They did a superior job. I wouldn't hesitate to recommend them to anyone, including close friends and family. They replaced the entire roof and the gutters. I interviewed three companies. They were recommended by a friend of a friend. They were very prompt in response to a request for an estimate. I felt very honest about it. They were not the cheapest estimate. I feel that they had a strong attention to detail. They were back three times after they finished the work to make sure I was happy, and do little bitty things, including caulking my front porch step, which wasn't included in the contract, at all. As far as I know, everything was picked up. I guess there could have been nails hiding in the grass, but I didn't happen to run across any of them. Hasn't everything that I said indicated that it was an A+?”

Review by
01/14/2014

“They did fine work. They replaced the fascia board with AZEK, replaced the gutter, and rebuilt the doorframe on the side porch. It was done in about three days altogether, I guess—it was in two parts. This was my first occasion to use them. I have a plumbing contractor friend who recommended them. I had a fine experience. I would give them an A.”

Review by
07/12/2013

“They’ve done a good job on the gutters, and I was pleased. It was my first time using them. I think that maybe I got them from Best Pick Reports. I’d give them an A+.”

Review by
07/10/2013

“I would say it was overall positive, though it was not an all the way positive experience. They were responsive, but they weren't cheap, and they also split their work. They weren't very good about telling me when their workers would be at my house. Not all of the work is perfectly even. I thought maybe I got my money's worth or a little bit less. I certainly didn't think I got more than what I paid for, I wouldn't say that for a minute. They replaced the gutters, the fascia, and the soffit. So pretty much everything along the eaves of the house. The quality of work was fine. If somebody was saying, ‘I'm looking to get something done, who do you think is the best?’ I'd be like, ‘Well, An is passable. They're OK. They're not anything to write home about. Fifty percent of the companies are probably better, and fifty percent are probably worse.’ I didn't really engage with the workers at all. The only issue I had there was the first work crew showed up on time. They did one-half of the job one day and the second half of the job the next day, and those workers showed up after 6 p.m. on a Friday. That wasn't what they told me, and I didn't appreciate it. It wasn't any problem with the workers, it was just a problem with when they arrived. I would give them a C. I definitely can think of several things I would've preferred to be different. They weren't overpriced, but they certainly were not competitively priced. So given that, I would've expected something better than what I got.”

Review by
07/08/2013

“They did some work for me. They gave us a new roof and were quite satisfied. From start to finish, I would say my experience with them was definitely positive. This was my first time using this company. I would say it's a B. I think there was a little gutter question. They were supposed to fix some leaks and they had to come out a couple of times to do it. They definitely came out and fixed it, so that was good. I already did recommend the company to a family member or friend.”

Review by
07/08/2013

“I had a positive experience. They were prompt. They did a good job. The cost was reasonable. They repaired a gutter on the front of my house. Their clean-up was good. No complaints. I felt their customer service was also good. No complaints. I don't really remember much. I'll give them an A.”

Review by
07/08/2013

“An Exterior did a wonderful job. They came out to replace some guttering. They did exactly what they said they were going to do, and they were very tidy. They did an excellent job. A+.”

Review by
06/19/2013

“My experience with An Exterior was very good. They removed all of the gutters and replaced them around the whole house—new downspouts and leaf screens too. Even with all the heavy rains we’ve had, it’s worked very well. I’d give them an A+.”

Review by
06/19/2013

“The quality of the work was very good but I had a lot of problems with them giving me concrete quotes ahead of time and sticking with the quotes. This was my first time using them. They put gutters on. The workers were very nice. For the quality of the work I would say A and the experience I would give a C. I'll give it a B. I would recommend the service.”

Review by
06/19/2013

“They did our bay window roof when we had storm damage. We had a very positive experience. I think they were very reasonably priced and really got it done and did a nice job. This was my first time using this company. During a storm they replaced a single piece of sheet metal that covers a bay window. That got blown away during the storm so they came in and replaced the whole thing. I would give them an A+ definitely.”

Review by
06/18/2013

“They fixed the gutters, so it was a positive experience. I scheduled an appointment, but they didn't show up that day—they did show up the next day. They didn't really explain. I was just happy to see them there. I waited for them, and then they didn't show up. So the next day, I had to leave for some business, and then when I came back, they were all done. I’ve got no complaints other than that one minor issue. I would probably give them an A- only because of their not showing up and showing up the next day, but they certainly did show up, and I haven't had any problems with the work they've done. So I don't have any complaints. I'd certainly use them again if I needed some gutter service.”

Review by
06/18/2013

“I had some gutter work done. They replaced one section of gutters that was damaged. I had very little done, but everything is fine, and it was done very quickly. They came, did it, and went—very quick. It was a positive experience. I believe I would use them again. I give them an A.”

Review by
06/18/2013

“I had no problems with them. They're quick and they're reasonably priced. They just reattached the gutter. This was my first time using them for their services. I would use them in the future if I had a need to. I guess an A-.”

Review by
06/03/2013

“I chose An Exterior to do gutters because of a referral. They were responsive with communication, showed up when they were supposed to, did the job like they said they would, and cleaned up. I would recommend them. I give them an A. Everything is on target.”

Review by
06/03/2013

“I'm a contractor, and I've used them several times. I have a project I'm working on with them right now. The last thing they did was a gutter job three or four months ago. I would give them an A+. They showed up when they said they were going to, did what they were going to do, and got out.”

Review by
06/03/2013

“They actually did complete siding replacement, new gutters, roof repairs. We had used them before on our home and we're very satisfied. They do good quality work at a good price. The workers were fine. I would give them the top rating, A. There are no other comments just that we would use them again.”

Review by
06/03/2013

“The repair work they did in Alexandria this summer was good. They did a nice job. They replaced some rotting wood and put in a new gutter. They adjusted it and made both sides of the house match. One side had wood, and the other side had plastic material. They were recommended to me. I wasn't there while they were doing it, but my daughter was. She said everything went well when they came out. I would use them again. I would give them an A.”

Review by
06/03/2013

“They did a great job for me, and I would use them again. I still have their number. I had to have some shingles replaced and work done on the gutters in some places where they were loose. They got my house to where it passed a home inspection. The guy from An Exterior was doing work on another home, and he fit me in. I didn't find nails or anything when they finished. I would give them an A.”

Review by
06/03/2013

“An Exterior put a new roof and new gutters on. They did it very quickly—like one day. They were in and out and were very clean. They also do siding and everything on all our new houses for a construction business—they do all our work. I would recommend them to others any time, and I have. I give them an A.”

Review by
06/03/2013

“They were on time and fairly priced. They did good quality work. They replaced my rain gutters. That's the entire gutter system. Everything is great, there are no problems. I would just say they're good quality workers, they had a fair price, and they were easy to work with. I would give them an A, A+.”

Review by
06/03/2013

“Well you're talking to Oregon but they work in Virginia and last year they did gutters for a client. They've done gutters. They've done siding for me. They've done roofing for me over the years. I've used them for 5 or 6 years. I live in Oregon but I have clients back East that they do work for. They've stuck pretty close to what price they give me. They're very business like and thorough, on time. They're a Korean owned company and very good workers. Biggest problem with them a lot of times is you know, a lot of people are unsympathetic with people with accents. I'll give them an A.”

Review by
06/03/2013

“They did roofing. They did the gutters and the fascia boards. Well to be honest with you, I was looking for so many companies and I believe I also went online with your company too. I'm trying to remember if I did but it sounds familiar and I read all the reviews and the what they people they say and I had so many people come over and give me estimates and stuff. Its just based on what I want and what I told strictly this is what I wanted and what I got from them is what exactly I wanted and that's what made me pick that company. I found this scheduling to accommodate my schedule well. It was very good. I'm very picky. I probably gave them a headache. They did a good job because before I did the roofing I kind of research and I know exactly like what type of nails and what type of you know, is supposed to go under the roof, the shingles and stuff like that. So I kind of know almost everything and I just wanted to make sure this is what they did, this is what they use, this is what, you know, and they were patient with me to answer you know, those questions and showing me yes ma'am and stuff like that. They did very good cleaning up. I give them an A. They did a good job for me. Hopefully I'm trying to get an estimate again for them to do siding. We'll see how that will work out.”

Review by
06/03/2013

“It was reroofing my home. It’s a single family home. It was built in the 70s. My husband and I bought it almost two years ago and the roof was visibly old. They did the entire roof. They did gutters too, yes. Well its a Virginia market and Virginia market is very competitive in terms of pricing. So that was definitely one of the pluses for us. They had the same materials that Lendmark shingles which are supposed to be the best thing for their category. So really I compared any materials, and you know, timing, service with other competitors and they stood out for pricing. Also they were able to schedule the appointment on my schedule which is very particular because I'm away Monday through Thursday and you know, I could only do Friday and Saturday. They were able to accommodate that pretty fast. They showed up on time. The only thing is that the job was supposed to get done in one day. Unfortunately, we had more you know, plywood...wooden boards that were actually rotten by weather and I guess times where they had to come back on Saturday for a few hours in the morning. But it wasn't a big deal. It was something they couldn't know. Sure I would use them again. Hopefully not for the roof for 15 years. For me, it was an A because they really, you know, I had high expectations and they met and the fact that they had to come back on a Saturday and finish their work, it wasn't a negative for me. I don't know if others would rate it as a negative and give it a B but honestly it wasn't for me.”

Review by
06/03/2013

“They replaced windows, door, siding, gutters, and soffits on the back of the house. They did quite a bit, yea. The particular guy I worked with, I worked with before. He did all the front of the house before. This was from before he was with An Exteriors. I'd recommend them...I'd recommend him, the guy I worked with because he's done a lot of work in my house and installed things very careful and very well done and tidy. Everything was done very well. He's a bit overloaded this time so he was a little bit slower then before. So its all understandable. I have no problem with any of it. His name is Donnie Kim. He's a really good guy. People told me that I might have got the work done a bit cheaper with someone else but having confidence in people doing the work is worth the premium I think. A friend's mom, she's gone now but she always said quality remains long after price is forgotten. I give Donnie an A.”

Review by
06/03/2013

“We're happy with everything. Everything was good. We had a lot of work done, but I don't have any complaints. They repaired the side of my roof, like some gutter issues—they had been torn off after some storms that we had out here in DC. They were good. They were on time. The quote was very close to what was initially suggested. They came out, did the work, and got out of the way. They cleaned up after themselves when they were done. The quality of the work so far is fine. It wasn't a ton of work, but it's pretty cut and dry. They followed direction well. It came pretty close to the power lines, so we had to deal with the power company. That was a little bit of an extra issue that we had to deal with. But it was good. I'd definitely give them an A.”

Review by
03/08/2013

“An Exterior is excellent in everything they do. They are superb. They did roofing, siding, gutters—they did pretty much everything outside my house. I’d give them a twelve out of ten. An A+ grade, definitely.”

Review by
03/04/2013

“Basically, An exterior came and fixed some gutter work. They did a good job. I liked them. I'd use them again. I have recommended the company to other people, already. I'd say their work was probably an A. Their price would be A-.”

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