Windows on Washington
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Windows on Washington has received 4.7 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
64
4
14
3
2
2
0
1
1
2nd year as a Best Pick Call
"At Windows on Washington, we provide our customers with quality products and expert workmanship to improve the comfort, beauty, and energy efficiency of their homes, and we do it with unparalleled service. Our work is not complete without your total satisfaction."

Tara Novotny | COO
Company Information
Services Offered
Windows on Washington provides residential customers with installation services for seamless traditional and half-round gutters. The company also installs gutter covers, downspouts, and leaf screens. Additional services include installation of windows, doors, roofing, siding, and insulation.
Warranty
Windows on Washington offers a limited lifetime warranty on products and installations.
Company History
The local, family-owned company was founded in 2005.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel
Address
23465 Rock Haven Way Suite 120
Dulles, VA 20166
Hours
Mon
9:00 am - 5:30 pm
Tue
9:00 am - 5:30 pm
Wed
9:00 am - 5:30 pm
Thu
9:00 am - 5:30 pm
Fri
9:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #92782

Compiled Score:

Windows on Washington has received 4.7 out of 5 stars based on 81 customer surveys conducted through GuildQuality.
5
64
4
14
3
2
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/23/2020

“Installation crew was very professional and knowledgeable, as was the sales rep.”

Review by
01/14/2020

“The quality product that was installed they did a great job.”

Review by
01/10/2020

“I was most satisfied with the window installer.”

Review by
01/09/2020

“We really appreciated the professionalism and knowledge provided in scoping the windows needed to resolve the issues with out old units. This was topped by excellent communication and a spotless execution on the install day.”

Review by
01/03/2020

No review comments provided

Review by
12/17/2019

“Quality product, installed well”

Review by
12/11/2019

“My interactions with Eric Novotny were very positive - I appreciated receiving a customer service credit for some issues I experienced. The email/billing communications were clear. The head installer (I think his name is Young?) was very kind. The entire installation team was very accommodating with my puppy.”

Review by
12/01/2019

No review comments provided

Review by
11/25/2019

No review comments provided

Review by
11/23/2019

No review comments provided

Review by
11/20/2019

“I am very satisfied with the workmanship, and the professionalism. I am also happy with the quality of the product.”

Review by
11/18/2019

“Very, very professional. I felt that I could trust them to give me good advice, provide good products and do a good job. Start to finish.”

Review by
11/13/2019

“Greg Schwartz provided more detailed technical information than sales reps from other companies I considered. Young Kim was professional, courteous, and detail oriented (and spoke very highly of WoW).”

Review by
11/10/2019

“(1) Brandon Shonebarger, the sales associate, looked over our house thoroughly, answered our questions, estimated the job accurately, and explained the process and products very well. He was readily available to answer questions as we settled on a contract.(2) Young Kim, the project manager, and his installation crew were outstanding. They arrived promptly, worked tirelessly, and were courteous and responsive at all times. They cleaned up thoroughly after each area of the house was done, and picked up debris in the yard at the end of the job. Mr. Kim is also a master craftsman who did a fantastic job of capping the curved trim around a half-round window. (4) Eric Novotny, the owner, showed up during the afternoon and helped with the installation of the barrier railing. He had reviewed the plans we sent, and was able to explain them to Mr. Kim. He also went the extra mile in replacing our doormat, which has been damaged by a foam spill.”

Review by
10/29/2019

No review comments provided

Review by
10/11/2019

No review comments provided

Review by
10/01/2019

“I was most satisfied with the crew. They were profesional and did a great job.”

Review by
09/30/2019

“I was most satisfied with the installer. He did a great job.”

Review by
08/08/2019

“Professionalism”

Review by
08/05/2019

“Quality window at a good price, no high pressure sales tactics, WoW was able to answer all my questions and any concerns I had on the project.”

Review by
07/17/2019

“I think the quality of the work was excellent.”

Review by
07/11/2019

“I was most satisfied with the communication and the sales representative David Sher. He was very no pressure, up front in the pricing, very approachable, easy to talk to, and honest.”

Review by
06/28/2019

“I was most satisfied with their confidence in their own work. They explained everything really well.”

Review by
06/25/2019

No review comments provided

Review by
06/14/2019

“All areas were well done: Design and estimation was a pleasant experience. Jay helped guide us to what we wanted.Preinstallation visit was thorough and ensured that we got the measurements rightInstallation was done efficiently and with good attention to detail. In-process and final clean-up kept the area clean and free of debris. The door looks great. Good value for the price.”

Review by
05/01/2019

“I was most satisfied with the people. They were very professional and nice. They were good people to work with. When we had questions, they had answers and took their time.”

Review by
04/22/2019

No review comments provided

Review by
04/22/2019

“This is because of the whole thing with the scheduling, lead time, and that it took a lot longer than expected.”

Review by
04/02/2019

“I am most satisfied with the quality of the work.”

Review by
01/15/2019

“Upper management is really very good.”

Review by
01/10/2019

No review comments provided

Review by
09/27/2018

“Sales team were very engaging - it helped that we had a lot of geographical history among ourselves.”

Review by
09/26/2018

No review comments provided

Review by
09/24/2018

“I am most satisfied with the timeliness with them and being able to get them to come out and give us a quote. With the other companies that we contacted it was going to take over a month to get someone out to give us a quote. Windows on Washington come out in a few days. The got started with the project quickly. They were quick and professional during installation. They keep the place clean during installation. I really liked their timeliness with getting questions or issued resolved. It was nice be able to call and get an actual person that answered phone. They were easy to get a hold of. They were highly professional and their prices were competitive.”

Review by
09/21/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/18/2018

“I was most satisfied because the job was done on time and very well. The installations crew was great.”

Review by
09/18/2018

“I was satisfied with the fact that the company president personally came to the house to evaluate and develop the estimate! He provided me with several options and was very attentive in that respect! The job proceeded as he said it would! The crew did a good job on the installation and clean up!”

Review by
09/18/2018

“Best value for price.”

Review by
09/18/2018

No review comments provided

Review by
09/17/2018

“Quality product, quality workmanship, truly professional”

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

No review comments provided

Review by
09/14/2018

“Excellent communication throughout. Also, when one window came with the wrong grid pattern (8x8 instead of 6x6), the ordered the correct one right away.”

Review by
09/12/2018

No review comments provided

Review by
09/12/2018

“Office personnel are very accessible and efficient.”

Review by
09/12/2018

“Sales person was low pressure. Installation crew was fantastic. Worked very fast, kept the area clean did an excellent job cleaning up the area.”

Review by
09/10/2018

No review comments provided

Review by
09/07/2018

“I was most satisfied with how professional WOW was at our first meeting. They listened to what I had to say and my over all objectives. Their customer service is great. I felt comfortable giving them my business.”

Review by
09/07/2018

“June communicated well. Keeping area clean.. Timelines of installation.”

Review by
09/04/2018

“I was most satisfied with the quality of the work. Also, the team that came out was very professional.”

Review by
09/04/2018

“I was most satisfied overall. They were very professional and courteous and solved all the issues that came up. I am happy overall with their performance and my expectation were met.”

Review by
09/04/2018

“From the salesmen to the installation crew, everyone was great.”

Review by
09/04/2018

No review comments provided

Review by
09/04/2018

“Speed of installation, cleanliness, and great communication”

Review by
09/02/2018

“Final result is great! Working with the windows team was also very easy.”

Review by
09/01/2018

“The salesperson and the crew were courteous and professional. The costs were reasonable.”

Review by
08/30/2018

“Scheduling and workmanship”

Review by
08/30/2018

“I was most satisfied with the quick installation.”

Review by
08/28/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/20/2018

“I am most satisfied with how they kept with the schedule.”

Review by
08/17/2018

“Windows look good and everyone has been courteous and enjoyable to talk to thus far.”

Review by
08/15/2018

“Everything was measured precisely and there were not any unexpected fitting issues. The windows and doors look like they were always there. Very happy with the look.”

Review by
08/15/2018

“quality and customer service”

Review by
08/14/2018

“Ease of installation”

Review by
08/14/2018

“Everyone was so nice and kind to deal with.”

Review by
08/14/2018

“I was most satisfied with the door. The quality and installation were good.”

Review by
08/10/2018

No review comments provided

Review by
08/10/2018

“The whole experience was great. From the initial visit from Zach to the installation team led by Joon. I had no issues, or questions that were not answered.”

Review by
08/09/2018

“The windows are absolutely beautiful. I'm so glad the sales rep suggested picture windows for the view into our backyard.”

Review by
08/09/2018

“Quality. Professionalism.”

Review by
08/08/2018

No review comments provided

Review by
08/08/2018

No review comments provided

Review by
08/08/2018

“I was satisfied that they stuck to the timeline. They got the work done in one day!”

Review by
08/07/2018

No review comments provided

Review by
08/04/2018

“The lead installer and team were fantastic. Also Greg Schwartz was great in answering all of our questions and providing us the information we needed to provide to our HOA in our initial meeting.”

Review by
08/02/2018

“I am most satisfied with the actual installation and the quality of the product. I am very satisfied!”

Review by
08/02/2018

“They completed the roof work that they said that they would do. The price was close to the roofing repair estimate given. The woman who answered the phone was ALWAYS extremely courteous and helpful! She was a joy!”

Review by
08/01/2018

“the sales representative did a great job explaining the science behind why replacing windows saves energy, and the installation department was nice enough to preschedule the install date before the windows arrived”

Review by
07/31/2018

“Good quality, so far. Good install team”

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