Shiner Roofing, Siding & Windows
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Shiner Roofing, Siding & Windows has received 4.7 out of 5 stars based on 136 customer surveys.
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6th year as a Best Pick Call
"Shiner Roofing, Siding & Windows has a three-decade track record of providing Northern Virginia, Maryland, and Washington, DC, residents with professional, superior workmanship and the most courteous customer service around."

Kevin Shiner | President
Company Information
Services Offered
Shiner installs gutters, gutter guards, siding, doors, windows, skylights, sun tunnels, and attic insulation. The company also replaces and repairs asphalt shingle, cedar shake, metal, slate, flat or membrane, and synthetic roofs.
Warranty
Shiner offers a 100 percent customer satisfaction guarantee.
Company History
The company was started in 1981.
Distinctions
Shiner is an EPA Lead-Safe Certified Firm, a GAF Master Elite Roofer, and a CertainTeed SELECT ShingleMaster.
Employee Information
Employees undergo background checks.
Additional Information
Shiner offers K-style and half-round gutters in many colors of aluminum as well as plain and zinc-coated copper. Shiner also installs built-in or box-style gutters and LeafX gutter covers.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
Address
22735 Executive Drive Suite 180
Sterling, VA 20166
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
MHIC #48014

Compiled Score:

Shiner Roofing, Siding & Windows has received 4.7 out of 5 stars based on 136 customer surveys.
5
110
4
20
3
4
2
0
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/24/2019

No review comments provided

Review by
10/13/2019

No review comments provided

Review by
10/12/2019

“Have used them for all of our roof replacements for the past 25 years and would not use or recommend anyone else”

Review by
09/12/2019

“They met all of my expectations.”

Review by
09/05/2019

“I received the quality of product and project execution that was promised and it exceeded my already high expectations”

Review by
08/31/2019

No review comments provided

Review by
08/26/2019

“Very professional, great workmanship, cleaned up their mess.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

“All the work was completed and done well except for a sway in my roof.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“The work done on the house was fabulous!”

Review by
08/20/2019

No review comments provided

Review by
08/19/2019

“Ryan Turner and Joseph Ross”

Review by
08/19/2019

“The roofers were very efficient, fast and did a super clean up once the job was finished.”

Review by
08/19/2019

“I already have.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“I would recommend Shiner Roofing with some caveats. Ask them to walk your room and pay particular attention to the gutter systems.”

Review by
08/19/2019

No review comments provided

Review by
08/19/2019

“The gutters look nice and they did the install earlier than originally planned.”

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“Kevin Shiner took personal responsibility to help us.”

Review by
08/16/2019

“I would like to recognize Fidel Guevara and Mr. Shiner for exceptional service.”

Review by
08/16/2019

“Everything was good.”

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“I would like to recognize Bill McGarvy.”

Review by
08/16/2019

“Everyone we worked with was great.”

Review by
08/16/2019

“I would like to recognize Joe Francis for his exceptional service.”

Review by
08/16/2019

“I would like to recognize Ryan Turner.”

Review by
08/16/2019

“Joe Francise is great! Jason is also great to work with.”

Review by
08/16/2019

“I don't remember any names.”

Review by
08/16/2019

No review comments provided

Review by
08/16/2019

“The field coordinator did a great job. They came out with ten people an finished the project in less than two days. It was impressive.”

Review by
08/15/2019

“The guy who took the pictures.”

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/15/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“Joe Francis is the consummate professional. He worked with USAA very effectively during our complex roof replacement.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“Shiner Roofing did a great job beginning to end. From keeping us posted of when the project would start, during the project, etc.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

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Review by
08/14/2019

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Review by
08/14/2019

“An experienced crew needed to do the flashing around the chimney. It was fixed but that should not have happened.”

Review by
08/14/2019

No review comments provided

Review by
09/17/2018

“They met or exceeded my expectations in the roofing and gutters.”

Review by
09/16/2018

No review comments provided

Review by
09/14/2018

“Joe did a good job with our windows and the guy who did the estimate for the roof. He was very reasonable and didn't do high-pressure sales, which I appreciated. The guys who did our gutters diverted it so that it protected our garden.”

Review by
09/12/2018

“good price for excellent products”

Review by
06/29/2018

“I feel the company exceeded my expectations in that they worked on my very old home, and they did an impeccable job. The new metal roof is beautiful, and we've had no problems.”

Review by
06/29/2018

“They were faster than I expected, got the job done very quickly, and with the exception of the nails I found, everything looks great!”

Review by
06/26/2018

No review comments provided

Review by
06/19/2018

No review comments provided

Review by
06/18/2018

“This last job was pretty straight forward. I gave them high marks. They did what they said they would do.”

Review by
06/18/2018

“They wee only doing minor stuff for me and I was perfectly satisfied.”

Review by
06/18/2018

“I think they went above and beyond what they had to do.”

Review by
06/16/2018

“Sales Consultant Ryan Turner was with me all the way through the project, responding immediately to my requests and questions. The office staff (Alisha and Kristen) were also responsive as well. And the construction crews were excellent, getting the job done despite some weather delays. Overall, I'm very happy with my new roof.”

Review by
06/16/2018

No review comments provided

Review by
06/15/2018

“All. They are an excellent, reliable, professional, and skilled company.”

Review by
06/14/2018

No review comments provided

Review by
01/08/2018

“They did an excellent job. They put on a new architectural roof, some new gutters, and a new picture window. They showed up on time, were professional, offered quality work, and they cleaned up after themselves every day. I'd give them an A.”

Review by
01/08/2018

“It was a repair of a leak in the garage and the gutter routing. They came highly recommended, and they do a good job. I think they're a little more costly than anybody else, but I'd give them an A.”

Review by
01/08/2018

“This time it was gutters. I liked everything. I mean, they were prompt, they picked up, everything was right on time. I didn't even have to be home. I'd give them a ten.”

Review by
11/29/2017

“They're real professional. Follow-up on anything I had maybe questions on, or there were a couple things afterward that I thought needed to be cleaned up, and were quick to jump on that and wrap it up. Looks great at the end. They actually did the full roof, replaced the roof, did some of the gutters, and a little bit of fascia board in the front of the house. They earned an A+. I've already recommended them to people.”

Review by
11/06/2017

“They did a great job. They put up gutters. They kept us informed on what was going on, they kept with the time schedule, and they kept with the estimate. They were good. They left some nails in our yard, but I guess they always do when they're doing gutters. They get an A.”

Review by
10/27/2017

“The level of professionalism made it a positive experience. They were clear about the quoting, what was going to be done, the scope, and pricing seems competitive. They did gutters for me. I would say they're an A-. They didn't communicate the arrival time, like scheduling and communicating the arrival time.”

Review by
10/27/2017

“They were straightforward about the price, they showed up when they said they would, they did the work beautifully, and they cleaned up after themselves. They did roofing and gutters. I'd give them an A+, and I'm not an easy grader. I already have recommended them, and they did a job for my in-laws.”

Review by
10/27/2017

“I think both the interactions with the company's representatives, explaining the work and so forth, and then the actual work that they did made it a positive experience. They get an A.”

Review by
10/27/2017

“I had hail damage done to my roof. Shiner had installed a roof on my house almost 25 years ago, and everything was absolutely fine. There was one area where I had added on. When they did the roof, they didn't properly handle the roof gradient where the two sections joined together. When I called them, I had a little bit of a leak, and when I called them, boy, they had a guy out there the next morning, and he spent the whole day working on it making sure it was absolutely right—sprayed the hose on it to make sure that everything was OK. I was very pleased with the responsiveness. So when I had the hail damage at my house, I called them to have them come look at the damage. My insurance carrier sent a representative out, and believe it or not, they and Shiner came up with the same figure, so it was very, very unique. I decided to upgrade some of the plywood. I went from half-inch to three-quarter-inch on the plywood, and then I wanted to go to architectural shingles, because frankly I didn't want to have anything more to worry about with the roof for as long as I'm alive. They did a job, and it was just terrific. They were very careful, they were very cooperative, and they cleaned up every day when they left, so I have a lot of regard for them. They did the gutters. I went from those smaller gutters to a five-inch gutter, and it works a lot better. I've got three large trees around the property, so I had them put the gutter guards on as well, and that's worked very well. And then I had a section of the extended kitchen where the siding that they put on—my basic out is lead wood that unfortunately an owner before me had completely painted, from just about the tip of the roof to the foundation, all white, so with the redwood being a little bit soft, it was not worth taking a risk of blasting it to get all the white off when I moved in. When I built the extension out on the kitchen, I had the contractor obviously put new siding on to try and match up to the other, but it turns out that it was kind of a push board, and it started to deteriorate about a year and a half ago, so I had Shiner come and do a replacement of about eight pieces of siding to get rid of the stuff that was being damaged by the weather. They did an excellent job. They sent out a guy that was truly a carpenter, and they did a very nice job. They're an A+. Right on time, every day. They were referred to me by my daughter, and they've been very happy with everything Shiner did for them too. I've found her recommendation to be very, very good. Kevin Shiner is very quick to respond, so you can trust that from the top down, he's building up an epic system in his company that I think is probably the best in the business, maybe equal by some, but it's certainly right at the top level.”

Review by
10/27/2017

“They did all the work perfectly fine. There were no issues. This was gutter work. I’ve had roofing, and I was happy too. I'd give them an A+.”

Review by
10/27/2017

“I can tell my husband was generally happy with them. They did some gutter work for us this year.”

Review by
10/27/2017

“They did gutters. I'd give them an A+.”

Review by
10/27/2017

“There was a series of things. Basically, it was a terrible experience for the first three times because they diagnosed the problem wrong, and I had to call back. It was diagnosed, it was a leak, and they first told me it was the skylights. I replaced the skylights for a requested $7,000, but the leak never went away. They then came back and fixed something else, some shingles or something, and that didn't work. They made another guy come back and tell me it was the gutters, and they were going to replace the gutters. The guy who replaced the gutters said to me, 'Why are we replacing the gutters?' I said, 'Well, they told me now that's what they think the leak is from.' He said, 'Well, you've got a big hole in your roof,' lifted a shingle and there was a hole there. Then I called Shiner, and I had to argue with them that they're going to come and fix it for free because I already paid $7,000. I can't say that I'm happy with them. The last time they came and they fixed it, it was Mr. Shiner's son, I believe, and he was very good and seemed to know what he was doing, but everyone before that was just horrible. It cost me a lot of money because I had to repair the ceiling and the wallboard two times. I'd give them a D-. The only thing that got it fixed was some guy that wasn't related to them coming by and telling me I had a hole in my roof. I had to get to the level of Mr. Shiner to get it fixed, so I'd have to say that customer service should've recognized it before the boss had to make things right, and then he wasn't that nice about it, but he agreed that it was a problem. Once he realized how bad it was, he said 'Well, let me send my son,' the son fixed it, and he recognized the problem and was very nice.”

Review by
10/27/2017

“The negative part was when they came out and told me they could do the work, but they didn't say it was going to take two weeks. It was raining every day, and we had some roof damage, so I kept calling them asking them when they were going to come do it, and they finally sent somebody out. The work was great through. They replaced the gutters too. Whoever did the work did great. It was the person who came out and did the estimate that I wasn't pleased with because he didn't give me any clue it was going to take that long. I'd give them a B+. The quality of the work was perfect, no complaints.”

Review by
10/25/2017

“They were very complete in the estimate with a detailed description of what he thought the problem was and how he was going to repair it. They scheduled the maintenance in a timely fashion. They reliably showed up, they did a good job, and they fixed the problem. They did two things. They replaced some gutters, and that was not a big deal. We also had a leak in the roof that was emanating from some exhaust system in the roof or something, so I would never had been able to determine where the leak was coming from, but they diagnosed the problem and fixed it. They did a good job. I'm going to give them an A.”

Review by
10/25/2017

“They just did the job that I asked them to do, they did it well, and it solved the problem that we were having. I had some new gutters put in that needed to be put in because we were having a water issue. I'd give them an A.”

Review by
10/25/2017

“Easy to deal with the company. They came over, gave me—I thought it was a pretty fair quote—and they did the work when I wasn't home, so I didn't have to be here. Their customer service was pretty good, and I thought their work was pretty good. The gutters were falling off, so they reattached the gutters. I'd give them an A.”

Review by
10/25/2017

“They came when they said they were going to come, they did the work, and the work turned out really good. I had a gutter put up. I'd give them a B. They came when they said they were going to come.”

Review by
10/25/2017

“They came in and got it done fast, and I think they did a good job. They put up a new gutter on the back of the house, so it wasn't a big job. Just a little bit of gutter and board. I don't know if they were definitely the cheapest compared to stuff I've got done out here. The work was good, and it was done very efficiently, but compared to some of the prices around here, a little more expensive. I guess I would give them a B. The work was good, but it was just not cheap. They’d get an A not considering the price. I had to call. The scheduling was a little bit—they did come through. Because of the price, I’m not as likely to recommend them.”

Review by
10/24/2017

“They're prompt, they give a good estimate, and they completed the job in a timely fashion. Very predictable. Quality work, and I've been happy ever since. They put in some gutters. They get an A+. Very likely to recommend them.”

Review by
10/24/2017

“They've been very responsive, and their work was really high quality. It was roofing, siding, and gutters. I'd grade them A+. Everything they've handled has been really good.”

Review by
10/24/2017

“They were timely, and they got the work done when they said they would. They did roofing and gutters for me. They'd get an A+. I found some of the nails in my neighbor's yard, which they could've easily not seen, but that was definitely a complaint that my neighbor had, that she found some of my roofing nails in her yard.”

Review by
10/24/2017

“They came when they said they were going to come. Their work was very good. They cleaned up after themselves. We're a busy household, with a dog and all, and that wasn't an issue at all. Everything worked great. They were done when they said they were going to be done, so we're just overall very pleased with the experience. They provided gutters. They get an A+ grade.”

Review by
10/24/2017

“I liked their customer service. I liked that they called me before the job was started to make sure I knew exactly what was going to happen. They called me during the work to make sure I understood what was going on, if I had any questions, and they called me after the work. They confirmed—they were just communicating so well. I think that's amazing. They did a complete roof replacement and gutters. They deserve an A+.”

Review by
10/24/2017

“They did the complete job, end to end, everything from the contracting, the estimating, doing the work, cleaning up afterward. Top-notch business all the way around. I've hired them to do several things, everything from gutter un-jamming to flashing repair to roofing, so I call on them a lot. They’re A+. I’ve recommended them already.”

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