Metropolitan Exteriors, Inc.
7th year as a Best Pick
Best Pick 2018
certified company
Based on 231 Surveys
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Compiled Score: star star star star star
Metropolitan Exteriors, Inc. has received 5 out of 5 stars (A-rating) based on 231 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"We supply our customers with top-level service, excellent products, professional crews, and quality workmanship, as their recommendations and referrals provide us with a network of new customers."

Joseph Jones & Jeffrey Thomas | President & Vice President
Company Information
Services Offered
Metropolitan Exteriors, Inc., offers residential and commercial installation and repair of aluminum, vinyl, and copper gutters as well as downspouts and most major brands of gutter guards. The company also replaces windows and doors and installs roofing, siding, trim, and soffit for residential and commercial properties.
Metropolitan Exteriors honors manufacturers' warranties and offers a warranty on labor.
Company History
Vice President Jeffrey Thomas founded Metropolitan Exteriors in 1988. He currently spearheads Metropolitan's customer relations. The company is local and family owned, with Jeffrey's step-brother Joseph Jones serving as the president.
Metropolitan Exteriors is a CertainTeed SELECT ShingleMaster, IKO Professional ShieldPRO plus+ contractor, and a commercial GAF Master Roofer. Jeffrey Thomas is certified as an EPA Lead Renovator.
MHIC #32699
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

“We were very happy, very happy. The sales person, Tony, hung in there with me. I was going through complications with the neighbor next door—actually criminal acts. It is actually going to Circuit Court jury trial next week. I told him I had to keep putting him off, also, because of a lot of rain. He was very understanding, and he worked with me. The guy who did the job was told that it was a metal building. I wanted a lot of hangers that hold and secure the gutter itself, because the ice in the wintertime gets heavy and slides down. He was understanding about everything, and I haven't experienced a winter on it yet, but from how I saw it put up and everything—I told him I wanted something that was going to really last a long time. I'm happy with the Spanish guy who did the job, I don't remember his name. I'm pleased with everything. Metropolitan Exteriors deserves an A+. I would give everything an A+. I would recommend them highly, and I have already.”

“All I can say at this point is that they were fine. I had no complaints, and I would highly recommend them. Metropolitan Exteriors did gutters for me.”

“They seemed very knowledgeable and very competent about the work. It was gutter and downspout installation. There was one item that, after discussion, I agreed to not have a downspout installed. I was advised that that one wouldn't be necessary. As it turns out, it is necessary. However, in Metropolitan's defense, I called them and the guy said he would take care of it, and I never got back with him on a date to take care of it. I can't really hold that against them. I'd give them high marks for their service. I'd give them an A-. They showed up on time.”

“They've done several things for us. They do quality work. Tony—the guy I talked to—is always prompt with returning phone calls or emails, explained things very well. And, we're just happy with the whole experience. They've done gutters, siding, and a new ridge vent. They've actually done three things for us over the last couple of years. Metropolitan Exteriors is an A+ company.”

“Metropolitan Exteriors did the work as expected. I think they did a decent job. They seemed to be responsive to any questions I had following the work. They put a roof on and put screens in my gutters. I would give them an A for the experience.”

“They replaced some vinyl siding for me. It was good. It's a good company. I have another work that I need to do that eventually I will ask them to do. I would give them an A. It looks good.”

“They were quick. They did a good job. They cleaned their mess in a timely fashion. The only thing I didn't like is that they put their commercial on my property and the HOA actually gave me violations for that. They did my roof, trim, and gutters. Metropolitan Exteriors deserves an A.”

“I had no complaints, and I would recommend them.”

“It was good quality work and they responded promptly. It was smooth and I liked it. They deserve an A.”

“They did some gutters on the house. They do great work. They gave me a price quote, did the job in the time they indicated they'd do it, and the workmanship was excellent. I don't know how long we've had the gutters on the house, but it certainly helped because we were getting some water into our basement, because of it. Since they set it up, it's eliminated all of it. Overall, Metropolitan Exteriors deserves an A+.”

“It was an excellent service. They did gutter work for me, and everything was exactly as they said and more. They're an A.”

“The work was fast and convenient, and they were easy to communicate with. Overall, I'd give Metropolitan an A+.”

“They replaced some gutters, and they cleaned up after themselves. I'd give them an A+. They did a good job.”

“The gutters were leaking, and they adjusted them and cleaned them out. They were professional and very quick to get the job done. I will use them again. I would give them an A.”

“I'd give them an A, and I would recommend them to anyone. As a matter of fact, I'm getting ready to hire them again.”

“Metropolitan Exteriors was good. They came on time, they were fast, and they did the work right. I'd give them an A.”

“It was excellent service. Everything was exactly as they said and more. They did gutter work for me. I'd give them A for my experience with them.”

“We had copper downspouts stolen. They came and they did a wonderful job with the aluminum. I'd give them an A for the overall work they did. I would recommend them to everybody I know.”

“They did windows, gutters, and exterior trim. Overall, I'd give them A+ for my experience.”

“They did gutter work for me. It was fast and convenient. They are easy to communicate with. I'd rate them as an A+.”

“They did some gutter replacements for me. They're an A+ company. They cleaned up after themselves. They did a good job.”

“They did gutter work for me. I'd rate them as an A.”

“They sent me a nice thank-you note afterward. They did the work without having any payment up front. They did gutters for me. I'd give them A for my experience with them.”

“They did gutter work for me. I'd give them an A overall.”

“They did gutter work for me. I'd rate them as an A. They were good, came on time, were fast and did the work right.”

“They did gutter work for me. I would say my overall experience was an A.”

“They did gutter work for me. Overall, I'd give them an A because for the work they've done, I haven't had any problems. They were on time, actually before time. When they said nine o'clock, they were at the door a minute before.”

“They did gutter work for me. I'd give them an A- for my overall experience.”

“They did some gutter work for me last year. I'd give them an A for my overall experience with them. I would recommend them to anyone. As a matter of fact, I'm getting ready to hire them again to do something here at the house.”

“They did gutter work for me. I'd give them an A grade for the overall experience.”

“The person that came out to do the estimate answered all my questions and I didn't feel pushed. It wasn't a pushy sales job. I felt that either way, he was willing to work with me as far as getting the job done. He replaced the gutters that I had on my house and he added gutter guards that I didn't previously have. I would probably give them an A for my overall experience.”

“They've installed gutters on the roof for me. I would give them an A- for my overall experience with them. They were on time and everything was very clean.”

“They were pleasant. It was quick and easy, and they did what they were supposed to do. They put the gutters on. I think I just pulled them out of the Best Pick Reports.”

“They did good work. They put up the downspout, and they fixed the problem. I would rate them as an A with no complaints.”

“We had good service. We had a couple of little issues, but they sent the guys to fix it. Everything was fine.”

“We did have somebody come out from the Best Pick Reports book. I had a positive experience with Metropolitan Exteriors. We had an ice dam issue, and they repaired that. So, as far as I know, it is OK, and we have not had a recurrence of water damage through the winter.”

“Metropolitan Exteriors had high customer service, and they did good work. Overall, it was a good experience. They put on new gutters, and they deserve an A+ grade.”

“They had a really fast time, they were receptive when I had questions, and they had really good communication back and forth. They replaced all of my gutters, including the gutter guards. I would give them an A.”

“Metropolitan Exteriors was very good. They were prompt, and their work was very good. They replaced some gutters, and I'd rate them as an A.”

“Metropolitan Exteriors installed gutters around the house, and I'd give them an A grade. I had no complaints.”

“The people were nice, and their work has a warranty.”

“Metropolitan Exteriors installed our gutters, and it was excellent. They were efficient and professional, and they did exactly what they said they were going to do. They made sure that I liked what they did. They have pride in their work, and it shows—that makes a big difference.”

“I liked that Metropolitan Exteriors was responsive, and the crew was great. They were very fast and thorough, and they cleaned up. The job was done in one day, and there were a lot of positive things about it, for sure. They get an A+.”

“I had Metropolitan Exteriors do a gutter replacement for me. I didn't have any problems with them. They did just what they said they were going to do on schedule, and they cleaned up afterward. I'd give them an A.”

“I had a positive experience with Metropolitan Exteriors. They worked on our gutters. They came up, did the work, and solved the problem. They fixed an area that had been leaking, and everything has held up fine. I haven't had to call them back out. I would want to use them in the future. I'd give them an A+.”

“They did a gutter repair, and it was fine. They did a nice job, and I had no problems. I had used them before and was pleased with their work. I would recommend them. I'd grade them an A.”

“The fellow from Metropolitan Exteriors came out and did the gutters and the roof. He fixed the gutter and patched a place in the roof, and it was a very positive experience. He did a good job. Everything has held up just fine, and I have not had to call them back out for any reasons at all. I would use them again, and I'd recommend them. I will go with an A grade.”

“Actually, they were excellent. I would definitely use them for other home projects. It was really just the guy, Tony, who came and did an evaluation that prompted me to choose them. He really knew what he was talking about. He was very confident, and there was a plan in place. If they set a time, they would be there. He did all his measurements, took care of everything, and lined up everything from the beginning. I would tell someone to definitely try them out. I would give them an A for sure.”

“It was definitely a positive experience. Metropolitan Exteriors is a good company. They got it done on time, when they told me they would, so I was happy. They were nice people. They replaced my gutters and part of my roof. I would give them an A+.”

“I'd give Metropolitan Exteriors A+ marks. I had absolutely no problem with them. They're stand-up people. They were easy to work with and did a nice job on my gutter replacement. I had the old standard ones, and they removed those and put up a lot of new guttering for me.”

“Everything went great for me. They've done windows, gutters, and siding. I would say my experiences with Metropolitan Exteriors have always been positive. I'd recommend them—they're grade A.”

“Metropolitan Exteriors did the roof and gutters. This took place in maybe October. I haven't had to call them back regarding any aspect of it. The gutters were fine, and the roof was fine. The estimator who came out was quite good. We had several bids, and their estimator was very thorough. He did a better job than the other company of delineating how much every little thing would cost. That was good. Instead of giving you a bulk price and saying, 'This is what it's going to cost,' this guy listed everything they would put down. The other company may have used the same stuff—I don't know—but they didn't tell you. They just said, 'We'll do this, and this is what it costs.' Metropolitan's estimators came out and wrote everything out—what we needed, what it would cost, and how much they would need. That was an impressive thing. I would give them an A.”

“The experience we had with Metropolitan was outstanding. They explained our options to us. They were very knowledgeable about the product, and the guy who came out to perform the work did an outstanding job—very professional. I’m very pleased. I would give them, without a doubt, an A+.”

“Metropolitan Exteriors has done gutters and siding for me. I like that their representatives are hands-on—they’re always there to provide service for whatever you need. They make sure they guide you through the process.”

“Everything was excellent. They did the gutters and the roof, and it looks great—it still looks like it did when they finished the job. Metropolitan was very efficient, they were right on time, and everything they said they were going to do, they did and did well. The workers cleaned up nicely, too. They just did a great job.”

“They did a really nice job. They did what they told me they were going to do, and they did it in the time frame they said. I was extremely happy with them.”

“We love Metropolitan. They’ve done siding, windows, roofing, and gutters. I like the quality of their work.”

“They did a great job for us. We’ve used them two or three times, and we’ve been extremely happy with them. They have done gutters, roofing, and siding—we had hail damage. They were extremely good with the cleanup and very professional.”

“We used Metropolitan to replace the whole roof and all of the gutters on the house, and we were very, very pleased with them. They did everything on time, cleaned up perfectly, and really followed up with us. We were very pleased with them.”

“They did some work for me. I was pretty pleased with the work. They did siding and gutters. The sales rep was attentive to me; whenever I needed him, he was available, and he returned my calls right away. They did the work in a timely manner.”

“They did some work for me over the last two or three years. I thought their services were OK. They did the roof and gutters, and I feel they responded to my request in a timely fashion at that time. They cleaned up well after their service.”

“They did work for me earlier this year. They did some roofing and gutter work, and so far it's been outstanding. I'm hoping I don't have any leaks in the roof. So far, it's been great. They did what they said they were going to do. They showed up on time and finished when they were supposed to. And I was really impressed with their follow up. The gutters match my house, so I am happy with the looks of it. They did all of the shingles, and I think the tar paper, but not the plywood part.”

“Metropolitan Exteriors was fine; they did roofing and gutters. They did a fine job. They cleaned up well after their service, and they were very professional when they came out.”

“They did a really nice job. They did what they told me they were going to do, and they did it in the time frame they said. I was extremely happy with them.”

“They've actually done work for me a couple of times. I think they do a pretty fine job. This most recent time, they did roofing, and siding, and gutters. They do what they're supposed to do.”

“They did some work for me, maybe, a year ago. They did my roof, and then they did my siding and gutters. They got it done in a reasonable amount of time for me. We sold the property, so I was happy with the work. I would recommend them to other people.”

“They did some siding, roofing, and gutters. Everything was satisfactory; I would certainly recommend the company to somebody else.”

“They have done some work for me over the last year or two. They did my roof, my gutters, and my trimming around the house. They did all of that. Their work was great; I had no problems with their work at all. They were always professional and very knowledgeable about what they were doing, as well.”

“Metropolitan Exteriors was very good. Actually, we recommended them to some of our friends. They did roofing, and windows, and gutters. I felt they were professional when they came out. They did the job in a timely way.”

“They did roofing and gutters, and the job turned out really well. They did a good job and cleaned up the mess well. I did not find nails or shingles out in the yard, and I didn't have to call them back for any additional work. I sure would use this company in the future.”

“They did very well. They did roofing, siding, and gutters. They did a fantastic job; they cleaned up after themselves and arrived on time.”

“Metropolitan Exteriors did a great job.”

“It was excellent. I really liked it. I wished now that I had just gotten all of my gutters done by Metropolitan. They did an excellent job; I'm proud of them. They did the job in a timely fashion, and they removed all of the trash and everything, too.”

“They replaced my roof and some of my siding from a hail storm. Actually, they did the gutters, too, and I was satisfied. I thought the work was really good, and I would refer this company.”

“I think they did a really good job. We had several houses that they had to do work on, so I have used them more than once. They did the roof, and they did siding, and they did a couple of other oddball things to the fence. They put new gutters on, too. I will continue to use them. They're pretty easy to deal with, and we've always been satisfied with them.”

“They did a great job. They did the roofing and the gutters. It was a great job.”

“They did some work for me this year. They did a good job.”

“They did roof repair. They did gutters, also. Overall, it came out well. I would refer this company. I think I would use them again in the future.”

“Metropolitan Exteriors did excellent work. I would use them again. They did roofing and gutters for me.”

“They did well. It was just one gutter. It fell off. They changed it, and it was a really good job.”

“They did some work for me. The work was done, I want to say, almost a year ago now, back in July. They did the whole roof. They put new gutters on, also. They did it in a reasonable time. The gutters went pretty fast. I was happy with the end product.”

“I was happy with their services.”

“They did some roofing work for me last year. They were good. They were fine. I believe they did siding and gutter work, but it's been a year ago. Everything was good, what they did. They did good cleanup. If I needed to, I would use them again.”

“They did some gutter work for me, and their work was pretty good. What stood out to me was the rapid response; the job was done quickly.”

“Metropolitan Exteriors did work for me, and I was happy with the work they did. They did the roofing, gutters, and siding, as well. Everything went over well—no communication problems; that was fine. They are clearly working on punch list items now, so hopefully that will be completed next week.”

“I will call them again. They worked on both of my houses, and the representatives from the company walked my insurance company through everything. I had limited involvement, and the work was completed, and I'm pleased. I'm very satisfied. I would call them again.”

“Metropolitan Exteriors did some roofing and gutter work last year. They did a good job. They had to do the whole roof, and gutters and downspouts. They look good.”