LeafGuard Chicago
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

LeafGuard Chicago has received 4.8 out of 5 stars based on 301 customer surveys.
5
252
4
30
3
13
2
5
1
1
1st year as a Best Pick Call
"We strive to deliver a legendary, hassle-free customer experience by providing you with a superior product that gives you peace of mind, protects your home, and keeps you off of ladders. We educate homeowners on different gutter protection options and why LeafGuard provides superior results."

Melissa Bevilaque | Marketing Director
Company Information
Services Offered
LeafGuard Chicago installs the patented LeafGuard gutter system for residential customers.
Warranty
The company offers a lifetime clog-free guarantee on the LeafGuard gutter system.
Company History
LeafGuard Chicago's parent company, Englert, Inc., has provided gutter installation services since 1966.
Employee Information
Employees drive marked vehicles and undergo background checks.
Additional Information
The LeafGuard Gutter System is a continuous, seamless, one-piece design that allows water into the gutter while keeping out leaves, pine needles, and other debris. LeafGuard gutters and downspouts come in a variety of colors.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
161 Tower Drive Suite H
Burr Ridge, IL 60527
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

LeafGuard Chicago has received 4.8 out of 5 stars based on 301 customer surveys.
5
252
4
30
3
13
2
5
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/06/2017

“They did new gutters. I'm concerned about the winter, when the ice gets on top of those new gutters, especially facing the west. We had an episode last winter where it froze over the gutter and went onto our awning, and we had ice. Said we had to get a wire and plug that in when we get a lot of snow and ice. So far, it's great. I'm just concerned if we hit ice and melting, we're not prepared with that wire that we should have in our gutters. I'd give them an A.”

Review by
11/06/2017

“I like that I don't have to clean out no gutters. I haven't had it that long. I just got it. It hasn't been a year yet, I don't think. But I know the water runs smoothly down without the leaves clogging my gutter. The customer service was great. I'd give them an A. I have recommended them.”

Review by
11/06/2017

“They were very polite, did a good job, and they were on their way. I mean, there is nothing much to say. It's got to be an A+. I don't remember the dealings with customer service, but I'm sure it was fine. Very friendly. I already have recommended them.”

Review by
11/06/2017

“The work they did was outstanding, they seemed to be very professional tradesman. They knew what they were doing. They cleaned up after themselves. They made themselves very clear about what I should or shouldn't do. I would grade them an A+.”

Review by
11/06/2017

“They came out right away; they did it in a day. I don't have an easy house to do in a day, but they got it done in a day; I haven't had any issues, and my gutters look awesome. I would grade them an A+ down the line. I would recommend them.”

Review by
11/06/2017

“Nothing but positive things to say about them. They were very professional, they cleaned up after themselves, and I haven't had a problem with the product. I'd give them an A+. Extremely likely to recommend them.”

Review by
11/06/2017

“They were efficient, clean whenever they got done. Everything was taken care of. I would grade them an A+. I would grade them excellent, because they are still up; let's see how it goes through the Winter.”

Review by
11/06/2017

“They did a good job. The gutters work. The only thing that I don't like about it is when it rains in the winter and freezes, you get icicles. I'd give them an A. I haven't had to call customer service.”

Review by
11/06/2017

“They did the job quickly. They did a really good job on the installation. They didn't leave a mess behind. I'd give them an A+. Extremely likely to recommend them.”

Review by
11/06/2017

“They were good; they didn't step on my extension gutters out in my yard. They did good; I would grade them an A. They did a good job. They did what they were paid to do.”

Review by
11/06/2017

“They did good work. They came on time. They didn't keep us waiting. I would give them an A rating. Their punctuality was very good. I would recommend them.”

Review by
11/06/2017

“I liked their timeliness; they said they would be done with the job in two to three hours, and they were done. I would grade them an A+.”

Review by
11/06/2017

“I'm very happy with their product and their installation. I would grade them an A+. I had no issues. I would highly recommend them.”

Review by
11/06/2017

“Everything is fine. Everything was done right. I would grade them an A+. They were professional, and I would recommend them.”

Review by
11/06/2017

“I would say that they were pretty flexible on scheduling and got it done pretty quickly. I would say they're an A.”

Review by
11/06/2017

“I like the way they clean. They did a very neat job and did it in a timely manner. I would grade them an A.”

Review by
11/06/2017

“I loved the product. It worked great. I'd give it an A+, definitely. I already have recommended them.”

Review by
11/06/2017

“They still ice up in the winter with icicles—bad ones. It's a good company. I would recommend them.”

Review by
11/06/2017

“Just overall—no complaints, would be a better way to say it. I'd grade them as an A.”

Review by
11/06/2017

“The job was done on time and well done. I would grade them an A.”

Review by
11/06/2017

“They were very friendly and very fast. I would grade them an A+.”

Review by
11/06/2017

“I had no complaints with them. I would highly recommend them.”

Review by
11/06/2017

“They did a really nice job. I would highly recommend them.”

Review by
11/06/2017

“No, they did a good job. I would grade them an A.”

Review by
11/06/2017

“I had no complaints.”

Review by
11/06/2017

“It was positive.”

Review by
11/06/2017

“They were fine.”

Review by
11/06/2017

“It was good.”

Review by
11/06/2017

“It was an OK experience. There wasn't anything that I liked or disliked. I would grade them a B. I wasn't there when they got there.”

Review by
11/06/2017

“It's doing what it's supposed to do so far. I'd give them a B. The only think about it last winter was the icicles, off of it, but I don't know if that's anything that’s a problem with them; it's just what I didn't like.”

Review by
11/06/2017

“I guess they were OK; they are not filled with leaves. We had a real heavy down pour; the gutters worked great. But I realized one of the gutters in the back was dripping, it wasn't collecting the water; there was a stream of water running down. I would grade them a B.”

Review by
11/06/2017

“It was so-so. They gave me one detail that they were going to do, and did something else. I like the gutters and all that. What happened was the guy insisted on putting the downspout down the middle, but they never did it. So, we decided on a $200 difference, and I would grade them a B.”

Review by
11/06/2017

“Initially it started off not in the right direction, but it ended up OK. They fixed the issue I had. It was OK. The expectations that I had were based on what they were telling me; I thought that something else should have been done. I wasn't satisfied with how things were done, but they came back; they fixed the situation. I think that the pictures that were taken by the person that came out, given to the one that was actually going to do the job—there was a mix up there. But other than that, they came out, they did OK, and so far, I'm satisfied with the outcome. I would grade them a B. They guy he did come with me and made sure that everything was OK.”

Review by
11/06/2017

“A little of both and the corners were two parts that come together, they didn't do anything to them [inaudible]. [Inaudible] a stream of water just runs off the roof. I would grade the overall experience with a C. Recommendation - it depends on the house. If they didn't have the same problem I've got, I wouldn't recommend them.”

Review by
11/06/2017

“At first, it was And then after we had rain and it got cold, the whole gutter system just turned to icicles and icicles just started falling on our heads. I would grade the overall experience with a C.”

Review by
05/08/2016

“I got new gutters. So far, I haven’t seen any problems. They put new gutters all around my house. I liked the fact that I won’t have to worry about cleaning out the leaves now. I’d give them A+.”

Review by
05/08/2016

“I have no complaints about them at all. They put in new gutters around the whole house. I just liked the way they did it. They were OK and I have no complaints. The overall experience was A-1.”

Review by
05/08/2016

“My experience with them has been so far so good. They did the gutters for me. They are nice people. They work hard. My overall experience with them was a very good one. I’d give them an A.”

Review by
05/08/2016

“They did gutters for me. They removed the old ones and installed new ones. They were helpful. They answered all our questions and stuff. I would rate my overall experience as A.”

Review by
05/08/2016

“They put gutters on our garage. We like that they guarantee their product. They came back several times to change things that we wanted to change. The overall experience was A+.”

Review by
05/08/2016

“They installed the gutters and downspouts. They were very efficient, and they cleaned up after themselves. They came when they said they would. I’d give them an A.”

Review by
05/08/2016

“They put new gutters around my whole house. I like that I don’t have to hire anybody to go up and clean the gutters and put their hands in the duct. I’d give them an A.”

Review by
05/08/2016

“We had gutters installed on the house and garage. I liked the product, the reliability, and the lack of maintenance required. I would rate the overall experience as A+.”

Review by
05/08/2016

“They replaced gutters for me on a portion of my home. I like that I don’t have to get on my ladder anymore. I would grade my overall experience as excellent. If 1 is an A, you can't get any better than that. I don’t believe in pluses or minuses.”

Review by
05/08/2016

“They put in new gutters all around the house. I liked that they came on time, and they did what they said they were going to do within budget. I’d give them an A-, only because it is really expensive, but without the cost I’d give them an A.”

Review by
05/08/2016

“The gutter work they did for me looks wonderful. The guys that came did a thorough job, were pleasant to deal with, and there was a follow up afterward. It was all positive and good. It was excellent, and I have no complaints.”

Review by
05/08/2016

“They replaced all of our gutters and downspouts around the house. The gutters do a really good job of not getting clogged, and that’s why we bought it. Their service was excellent. They came and did all of their work quickly and efficiently. They cleaned up really well, and they left. They were just really easy to work with. I’d give them A+.”

Review by
05/08/2016

“It was very quick and thorough, and they cleaned up after themselves really well. They just put on new gutters for us. They are very efficient. They were done in about three or four hours. They were very informative about what they were doing and asked questions if they had questions. I’d give them an A+.”

Review by
05/08/2016

“They did rain gutters for me all the way around my house. I liked that they were real neat, and they didn’t loaf around. They went right to the job. They were clean. They were very professional and very artistic. I’d give them A+. There is no grade to say how good they were.”

Review by
05/08/2016

“They did a pretty good job. They replaced the gutter and the downspout. They did a pretty nice and clean job. I didn’t have any problem at all. I would probably grade the overall experience an A. There was a problem where the siding popped out, and they had to come back.”

Review by
05/08/2016

“They did the work for my gutters. They did a great job. They replaced the old gutters and put in the new ones. I just liked that they were professional. They came in and did the work on time. They just basically did a great job. Overall, I would probably give them an A.”

Review by
05/08/2016

“They put on completely new gutters. I don’t know how I like the gutters yet, but the whole idea was that I wouldn’t have to go on the roof and clean them. The guys were real nice. The sales guy that we had, Brian, we liked him real well. I would probably give them A+.”

Review by
05/08/2016

“There was no problem. We got LeafGuard gutters. We are hoping they will do what they say and prevent my husband from having to go up and clean the gutter. I had no problem with anything, so I’d rate everything excellent, A. Everything was fine. They did a great job.”

Review by
05/08/2016

“The gutters look really nice. I think the gutters were a coal type color, and they were the normal LeafGuard system. I like that they came with a 5-year warranty. They’re durable, and I don’t have to clean them out. I would give my overall experience an A.”

Review by
05/08/2016

“I had a totally positive experience. I think the guys that did the work were probably the best workers I’ve ever had here. They took down the old gutters all around my house and put in new ones. When they got here, they told me exactly how long it was going to take. I was concerned because I had to leave later on. They got done exactly at the time they said. I would like to pat the lead on the back, because he really knew what to do. It was great. I would give them an A+. They did a really good job. I was really happy with it. It was more expensive than I thought it would be, but they did such a good job. I know I’ll never have to deal with it again.”

Review by
05/08/2016

“They did a wonderful job. Everything works, and they cleaned up after themselves. They did a gutter installation for me. We like the LeafGuard gutters because I won’t have to clean them again, that’s for sure. They have these gutters that the leaves run off of but the water runs into the gutters. They also guarantee that the gutters won’t clog for a lifetime. That’s what we like about that. I would rate my overall experience as A+.”

Review by
05/08/2016

“They took down the old gutters and put up the new. I like that I don’t have to get up on the roof anymore. They put the guards on top of them, so I don’t have to sweep the gutters out any more. Overall, I would say they were very good and I’d give them an A. We just noticed two things because we had some hard rain. They forgot to screw in the downspouts that go out on the lawn.. It was just a minor detail. All they had to do was just push it back on to the downspout. I’m a handyman, so it doesn’t bother me.”

Review by
05/08/2016

“They put in my gutters. They did a fine job, but they are super expensive, super, super, super expensive. They did a great job. I had my garage done when I put it up seven years ago, and then just last summer they were out and did the back of my house. Once again, they did a great job with no problems, but they were super, super expensive. That’s just my opinion. I’d give them an A for the overall experience.”

Review by
05/08/2016

“They put on new LeafGuard gutters. They put the heat cables into the gutters also, to melt off any ice that gets on them. They just seemed very professional. They came out, and they showed me their product. It looked like a right high-quality product. They were extremely quick. They came out in one day, and they left no mess and did a really good job. I would grade my overall experience with them, A.”

Review by
05/08/2016

“We love the performance of our LeafGuard system. Very little excess water goes over the gutter now, and the oversized spouts really accommodate heavy downpours. I liked that they did it all in one day very quickly. They did a really good job. There were some minor modifications that I asked them to make, and they were very accommodating. Overall, I’d give them an A.”

Review by
05/08/2016

“They replaced our gutters. They were extremely professional, and they did a wonderful job. I would rate the overall experience as A+.”

Review by
05/08/2016

“They put in gutters for me. They did what they said they were going to do, and the gutters were fine. I’d give them A for everything.”

Review by
05/08/2016

“They removed the old gutters and put up new ones all around the house. I just like them. The guys were real professionals. I’d give them A+.”

Review by
05/08/2016

“They did gutter installation for me. I thought the whole crew and their sales rep were very nice. Overall, I would grade my experience with them an A.”

Review by
05/08/2016

“They replaced all my gutters and downspouts. The product was good, and the installation team was very good. I would rate my overall experience A+.”

Review by
05/08/2016

“They put up the gutters all around the house. They did a good job. I’d give them an A for the overall experience.”

Review by
05/08/2016

“They put gutters on the whole house. They were very good. For the overall experience, I’d give them an A, double A.”

Review by
05/08/2016

“They installed my capped gutters. They did good work, and they weren’t here all that long. I’d grade my overall experience as an A.”

Review by
05/08/2016

“They put LeafGuard gutters all around my house and garage. They came and did the job, and it’s good. Overall, I’d give them an A.”

Review by
05/08/2016

“They put the gutters in the front of my house. They did a good job, and I have no more leaves plugged up. I’d give them A+.”

Review by
05/08/2016

“They installed gutters around the whole house. They did a very nice job, very neat and professional. They would get an A+.”

Review by
05/08/2016

“They did a good job. I have no complaints. I am very happy.”

Review by
05/08/2016

“They put new gutters in for me. They were very nice people.”

Review by
05/08/2016

“Everything was fine. It was just great. That’s the end of the conversation.”

Review by
05/08/2016

“They did gutters around the whole house. What I like about them is the product. I’d give them A-.”

Review by
05/08/2016

“They did a very nice job. We have no complaints whatsoever. They were very polite and very professional.”

Review by
05/08/2016

“They put new gutters around the front and the back. I liked that they did a good job. I’d give them A+.”

Review by
05/08/2016

“I have no complaints. Everything was good.”

Review by
05/08/2016

“Overall, we’re satisfied. They put up our gutters.”

Review by
05/08/2016

“They were great. I have no complaints whatsoever.”

Review by
05/08/2016

“I have no complaints whatsoever. They were very good.”

Review by
05/08/2016

“They did gutters for us. I have no complaints.”

Review by
05/08/2016

“I had a great experience with no complaints.”

Review by
05/08/2016

“I had no complaints whatsoever.”

Review by
05/08/2016

“I don’t have any complaints.”

Review by
05/08/2016

“I don’t have any complaints.”

Review by
05/08/2016

“I have no complaints.”

Review by
05/08/2016

“They replaced all the gutters on the house. The most difficult part of the experience, with almost causing me to remove myself from their services, was their affiliation with another company and the financial runaround that I had to go through to satisfy LeafGuard and the other company. They came and did a good job. They cleaned up after themselves when they left. I would rate my overall experience as B+. Their customer service and financial department really, really, really needs to learn how to work with a customer. I called four or five times trying to get clarification with some issues and couldn’t do it. Finally, I just let them do what they wanted to do and worked it out later on.”

Review by
05/08/2016

“They did a gutter installation. It was a good experience except for the inside corner where the leaves and debris is accumulating on top and does not wash off. I like that I don’t have to get up there anymore and clean the gutter. I’d give them an A.”

Review by
05/08/2016

“They did gutters for me. There was nothing that I was not pleased with. The service was fine. There was an issue that I had, but it had nothing to do with anything. It just has to do with the weather and if it happens again, which means it’s for the winter. Overall, I’m going to give them a B.”

Review by
05/08/2016

“It was fine. They replaced my gutters. It still leaks on one end where we didn’t want it to leak so we have to call them back. I’d give them a B because of the leaking. We had some issues where I found nails.”

Review by
05/08/2016

“We are still having problems with one of the gutters. It’s actually leaking between the gutter and the house. On a scale of one to ten, I’d give them a six. Initially, they came out to do the installation. Actually, they came out to give me an estimate, and they told me what they could do. When the installers got there, it turned out the installers said they couldn’t do what the salesman promised me that they could do, so that was the first problem. Then they installed it, and when they were installing it, it was kind of raining, so when they were installing over a back porch area, which is a finished interior back porch, we started getting a big leak inside the house. When they got the gutter up, the leak stopped, but it was still leaking between the roof and the gutter. They've come out twice now to repair that, and I don’t think they've totally fixed it yet, but they've come out when I’ve asked them to. The problem is that they installed it in bad weather and they shouldn’t have. I’d give them a C overall.”

Review by
05/08/2016

“They put a gutter on the back overhanging the back porch. It was just maybe a 16-foot section, maybe not even that, but it was very, very costly, and I didn’t really care for that. They had to redo the back of the roof. They had to burn a section off, the edge off, and they put like a manual channel in there to make the gutter fit better, I guess. I’m not sure but when they put the gutter back and they put the thing there, it kind of overhangs the roof and it doesn’t look that good to me. It’s hard to explain because it’s not like a regular roof. It’s a rubber roof, and it was rounded at the very end. So they had to cut that section out, and they put the gutter on and they flapped it, I’m assuming, so the water doesn’t go back underneath the roof or whatever. That doesn’t look that good to me. For the money that we spent, it looks awful to me. It was a lot of freaking money. I’d give them a C, overall.”

Review by
05/08/2016

“The installation was fine, but I found that some of the things they promised me, they didn’t fulfill. I’d say the product was good, but they made promises where they were going to give me certain items for signing, and I didn’t receive those items. I was supposed to receive a $1 gift card for a major restaurant. I did not receive that. Actually, that made a difference to me, so I would say that the product is good, but they make false promises. I’m a little bit upset with LeafGuard. Overall, I’d give them a C. I did call them back on several occasions and told them that they didn’t fulfill part of their promise, and they didn’t do anything to rectify that. I would only recommend the work, even though I thought it was a little bit expensive, but I wouldn’t recommend them if someone was looking for somebody who is trustworthy.”

Review by
05/08/2016

“They replaced gutters for me. Overall, it was a quality job, but it was just far too expensive. I would rate my overall experience as a C.”

Review by
05/08/2016

“I’m not happy with the service. I have some unresolved issues with them still. I asked repeatedly to talk to the president or the owner of the company, and the list goes on and on. They put LeafGuard gutters on my house. I liked absolutely nothing about them. They were supposed to have new gutters up on my house in one day. They tore out the old gutters. They ended up not coming back. They kept on basically pushing me, pushing me for almost two months before they came by to tell us they finished the installation, which wasn’t even a third of the way done yet. In between that, we had a bunch of issues with the people in the office basically treating me very badly. Here I was calling them trying to get them to come out and finish the work they were supposed to do. They were telling me they couldn’t come back because they had 18 other jobs and they had to finish those first. Basically, it was just a terrible experience for several different reasons. I’m not happy with the product, not happy with the installation, and I’m not happy with the people in the office. If my issues don’t get resolved with LeafGuard directly, which I have given them several chances to do, it will probably end up in a lawsuit.”

Review by
12/28/2015

“I was most satisfied with everything.”

Review by
12/01/2015

No review comments provided

Review by
11/20/2015

“I was most satisfied that the product matches my other trim around the house almost perfectly. They set up the down spouts in a very efficient manner so the water turns away from the house. The way John Long designed it, is the way they did it.”

Review by
11/12/2015

“They did everything well.”

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