Moonworks
5th year as a Best Pick
certified company
A
rated
Based on 633 reviews
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5th year as a Best Pick Call
"Moonworks is a customer-centered organization whose mission is to become a homeowner's go-to home improvement resource for life. We redefine the home improvement experience by offering high-quality products, superior craftsmanship, and an unmatched level of service."

Jim Moon | President & Founder
Company Information
Services Offered
Moonworks specializes in the installation of seamless aluminum gutters and the Gutter Helmet gutter protection system. The company also offers residential asphalt roof replacements, rubber roofs, and solar shingle roofing systems. Additionally, Moonworks offers an incentive program for repeat customers.
Warranty
Gutter Helmet systems carry a "triple" lifetime transferable warranty.
Company History
Moonworks was founded in 1993 by the company's president and CEO, Jim Moon. Jim is involved in all aspects of the day-to-day business operations of the company.
Employee Information
Employees of the company wear uniforms and drive marked vehicles.
Additional Information
The Gutter Helmet system can be heated to prevent frozen gutters and ice dams.
Licenses
HIC 119535
Areas Served
Greater Boston, MetroWest, North Shore, MetroWest South
A selection of 633 homeowner reviews:
“They put gutter protection around the roof of our house. Everything was just fine; we've been very pleased. They were prompt, quick, knowledgeable, helpful, and reputable—good things. Our experience was A+. We have recommended them.”
“Moonworks was fantastic—not a problem and a great product. They put on new gutter helmets all around. I'd grade my experience as an A.”
“They did all the gutters. I'd give them an A+. They're very good. I would most definitely recommend Moonworks.”
“They were very good. They took down my old gutters and put up new with the guards on top. They're A+.”
“I had my front gutters done by Moonworks. My overall experience was perfect.”
“The gutter installation went fine. They helped us pick out the color of the downspouts we wanted and it was done on time. I would give them A or A+, the highest grade. No issues since it's been installed. Their customer service was great.”
“They installed gutter helmets on our home. I would give them an A+ rating. I liked their reputation mainly. I would highly recommend them.”
“They worked on my gutters. It was fine. A+ work. Everything was fine.”
“I had new gutters done and I had the ice stamp solutions put on. I grade my overall experience an A+.”
“They were installing the gutter helmets and putting heaters in as well. There's no reflection on them because they didn't do the wiring and I haven't had that done yet. I can't speak to the heating portion although I have no reason to doubt it. They get an A+ from me.”
“I'll give it an A+ rating. It hasn't snowed yet, so we'll see how it holds up with the heavy snow, but so far so good. They put a gutter helmet up front of my house.”
“It was all great. They certainly did their jobs and they were competent. There was one question about it, they were willing to redo the whole thing if I wanted them to, but the decision they made was the right one, they made it work. They get an A+ from me. Moonworks was fine, the only problem we had was getting the city out to give the OK, but that wasn't their fault. I'd recommend them.”
“We had all the gutters done so no leaves would go into them during the Fall. Overall an A company, A+ for customer service I thought they were very good on customer service.”
“We had gutter helmet installation. We had gutters on the house and they added a couple of additional sections of gutters that were needed. They were responsive and they showed up early. They showed up when they were there and they were committed to finishing the project even thought they had some issues. They had a tarp break down, only one person was able to get here to do the work, and he stayed on the job. He showed resilience because he was stung by a bee. So it was a good install. I'd say A overall. The salesman was very good and the installation technicians were very good. They were very punctual, a little bit too punctual. I wasn't expecting them to show up when they did, but he came early because of the issues with his partner. He had a broken truck, so he couldn't make the trip out to Rhode Island. They cleaned up very well, everything was done and in order.”
“Moonworks did my gutters. It was fine. They're up there, and I don't have to get up there that's why I like it. It was an A, they were very nice, and customer service was fine.”
“They did replacement gutters for me. I'd give them an A rating overall.”
“They put gutters on our house. Overall I'd grade them an A.”
“I'd grade my experience an A. They did front and back gutters. I'd recommend them.”
“Moonworks put on new gutter helmets. I'd give it an A rating.”
“They're here right now working for us this very day. They put new gutter helmets on. Then they came back and put better end caps on for me because the birds were getting in. Then we had a tree fall on the house, and that's what they're doing now, repairing everything. I would say the overall experience has been an A. Everything's been fine. I would recommend them.”
“They were right on time. Excellent cleanliness and expertise. They put ice protectors up in the gutter helmets. They're an A company.”
“It was the gutters I had done, no gutter helmets, only gutters. It was a positive experience, they were great. I'd grade my experience overall a strong A. They were very quick to schedule, were here on time, and very responsive. I totally would go for it, I'd recommend them.”
“Moonworks did well. It was gutter installation work. They came when they said they would, and they were all done in one long day. The product looks like it was done well, installed well, and so far, I'm happy with it. I haven't had any leaves fall yet on it, but I can tell the way it's set it should be fine and I have a warranty that if it's not, they will come out. I'd give them an A overall.”
“If I didn't like them I would've called and said so, no complaints.”
“The leaves haven't come down yet so I don't know whether it works or not. I will say that the company that installed it was prompt and appears to have done a good job. No complaints, but I won't know whether it works or not until it works.”
“Everything went fine, and Moonworks did the work in one day, which amazed me. It's a small house, but taking everything off to put the weather stripping on and putting it all back on was amazing. I also have a heated gutter system that they put in. I would grade them as an A.”
“Moonworks did the gutter guards, the heating guard, and the roof. We also had them put the initial gutter guards on five or six years ago. I'd give them an A because they're excellent.”
“I got gutter helmets through Moonworks, and I'm happy with them. They also did a roof for me, and I'm happy with that, too.”
“Moonworks arrived on time, did the work specified, and cleaned up. They were very efficient and knowledgeable about the product. They installed gutter helmets, and I would rate them as an A. We had a good experience.”
“Moonworks did some gutter guards, and they earned an A grade.”
“Moonworks is very good.”
“Everything went fine, and Moonworks did the work in one day, which amazed me. It's a small house, but taking everything off to put the weather stripping on and putting it all back on was amazing. I also have a heated gutter system that they put in. I would grade them as an A.”
“Moonworks arrived on time, did the work specified, and cleaned up. They were very efficient and knowledgeable about the product. They installed gutter helmets, and I would rate them as an A. We had a good experience.”
“Moonworks did the gutter guards, the heating guard, and the roof. We also had them put the initial gutter guards on five or six years ago. I'd give them an A because they're excellent.”
“I got gutter helmets through Moonworks, and I'm happy with them. They also did a roof for me, and I'm happy with that, too.”

It was a very good experience. The salesman who came out was a gentleman. Because my sister and I own the house, he had to come by two or three times, and he was very grateful—very nice. The job they did and the people who came to do the job were very good. It was just a few months ago they did the job. People have noticed it already. The cleanup was very good; everything was clean afterward and nice. The people were very nice. I see Moonworks so far as deserving an A rating.

Moonworks installed gutters about a month ago. They do good, quality work. The workers were excellent; they were knowledgeable and hardworking. This is a company that I would use again if needed to. It looks good. I would rate them an A.

They put the Gutter Helmet on. We have a lot of pine needles, which necessitates going up and cleaning out the gutters three or four times a year, so my husband wanted to eliminate that. My husband seemed pleased with it and had no complaints. It's an A grade.

I liked Moonworks. They installed Gutter Helmets for me. They put on a new system. What impressed me the most was the salesman's personality. He was very good, and the workers were very good too. I'd give them an A.

The work they did for us was fine. We first used them ten years ago, and they were so good ten years ago that when we moved to a new house, we got them again. What stood out for me the most was that they were quick, efficient, and clean. They came in, did it, and left. They did fine—didn't stomp on my flowers. The gutters themselves are working well; we just had a torrential downpour about five minutes ago, and everything's up to snuff. I only talked to customer service once, and that was when we called up to make the appointment, but she was pleasant. I got my appointment. They would be an A grade.

I had a very good experience. They were very professional. They put in the heated gutter system. I chose Moonworks because nobody else has come up with a comparable product. I went to a couple of places, and I saw them with something that looked like it was going to work, so I hired them. These guys were very professional—from the salesman to the workers. I would give them an A.

They were wonderful; my sales guy was great, and the guys who came in to do the whole installation were great. Everything went really smoothly. One set was done a year ago, and then the other set was done probably just two months ago. So far, so good. They are holding up quite well. I found the technicians knowledgeable about the product and very hardworking. They got everything done in a timely manner. I would give Moonworks an A grade.

Moonworks recently installed some brand new gutters for us. I want to say that they were prompt, extremely polite, and when they left you never would have known they were here, other than the new gutters. Not a problem at all with the customer service end. We were called previous to their coming, alerting us that they were going to be here within a half-hour window. They were here at the beginning of that half-hour window, so it was perfect. They finished the installation in a reasonable amount of time. I would grade them an A.

I'm satisfied with Moonworks. They put in the Gutter Helmets. They did the job a couple months ago now. As far as I know, they do good, quality work. The fellow who did the work was real good—friendly, knew what he was doing. I'd say I'd rate them an A because I've had no problems with them.

I actually had Moonworks twice. They did the entire house the first time with the Gutter Helmet lining. Then, when they came back, I had redone a porch and sunroom, so that was gutterless and Helmetless. They finished those two sections for me most recently. I think it was just this last fall. It was all positive; I'm very happy. The quality of their work was excellent. I would use them again. They are definitely an A.

This was the second time Moonworks did some work for me. The work they did most recently, which was approximately six months ago, was some repair work. They had installed their product on my house about five years ago, and the product worked flawlessly. Back about six months ago, we had a hurricane here in this area, and part of a tree fell on my house, damaging part of a Gutter Helmet. We called up, they came out quickly, and they gave me an estimate on what it would cost to repair it. They were here when they said they would be, and they repaired the Gutter Helmet back to its original condition. I am very satisfied with the product and the service. I would have to give them an A.

They put the entire Gutter Helmet system on—the downspout, the Helmet, and the gutters. What impressed me about them was that they did what they said they were going to do, and they did it in a timely fashion. No smoke and mirrors, no bait and switch, no high pressure. The product basically sold itself, and the installation team was fantastic. I would give them an A.

I thought they were top-notch. I liked their service; they quoted quickly, and they installed quickly. So far, the product has worked flawlessly. They installed the Gutter Helmets on the back gutter of my house. I thought the sales guy who came out was good. I didn't meet with the actual guys that installed it; they just came by while I was working. It's working great. They cleaned up after themselves. I'd grade them an A.

We've used Moonworks for roofing, gutters, Gutter Helmets, and doors, so we've been a five-time repeat customer. I would say they do good, quality work. The last service was either October or November of 2011. They installed new Gutter Helmets. Everything looks fine. I absolutely would recommend them. They put on a new roof, they've done our gutters twice because we decided to change the roof, they've done gutter protection twice, they installed new windows in the back of my house, and we did all exterior doors. I contact them when I need them. I would give them an A.

They put the entire Gutter Helmet system on the gutters. The work they did was very good, from A to Z. I called them, and they had the salesperson come out here and show me samples, because they have different colors now from when I previously had heard of them. They match your roof color or your siding color. The technicians were quiet and quick. The entire experience was very good. I'd give Moonworks an A.