Master Tech GA, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Master Tech GA, Inc. has received 4.8 out of 5 stars based on 369 customer surveys.
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6th year as a Best Pick Call
"We are constantly striving to be the best in Georgia. We put our name and our reputation behind every installation we do. We work diligently to make sure the job is done right the first time. We are so sure of what we do, we guarantee our labor and products. An installation and product warranty is issued on every job."

Orvel Bailey | Owner
Company Information
Services Offered
Master Tech GA, Inc., offers residential and commercial gutter installation with five-, six-, and seven-inch gutters in aluminum or copper. The company also installs MasterGuard leaf-free gutter covers and gutter screens.
Warranty
All materials come with a twenty-year warranty, and labor is covered by a two-year warranty. The MasterGuard leaf-free cover system comes with a transferable lifetime, no-clog warranty.
Company History
Owner Orvel Bailey has been in the gutter business for over 20 years.
Employee Information
According to Master Tech, all of the company's technicians have a minimum of five years of experience in the gutter industry. Master Tech's sales manager, Garry Leigh, has over 20 years of experience.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Master Tech GA, Inc. has received 4.8 out of 5 stars based on 369 customer surveys.
5
308
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45
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/12/2017

“Terrible. Absolutely terrible. They came out to look at my roof because I have a new brick house. I've been in it for about six or seven years, and I had this dark stain coming from the roof running down the brick; I had tried everything to scrub it, and it wouldn't go away. Somebody told me it might be the gutters, so I called Master Tech out. They said it was definitely the gutters, the gutters were not big enough to hold the water, and that they needed to replace to larger gutters. They charged me $600, replaced the gutters, so it was a little while—about a month-and-a-half before it rains big again—and when it rained, I had the same stain going down the house that they had replaced the gutters to get rid of it. And I told them, ‘Are you sure it's not the roof?’ ‘Oh no, ma'am. It's not the roof. It's the gutters.’ They replaced the gutters, and charged me almost $600. They refused to give my money back or come out or do anything. I had to have a roofer come out. Cost me $1700 because I have a real huge roof. I did report them to the Better Business Bureau. They refused to give me any amount of my money back, even though their work did not solve the problem—and they insisted it was the gutters even thought”

Review by
05/12/2017

“We had some gutters put in last year; the ones in the back started to come out a little bit. They were sticking out a little bit, coming away from the roof. We called the people and said, ‘It's coming apart, away from the house.’ They said to clean the gutters. I said, ‘They were just put in. They've only been there 6 months or so.’ Nothing in the gutters, but just a few leaks. Not enough to make it do that. There was just very little. Before it got big, we told them to come and check, but they never did. We received a letter; the tenant that lived there said, ‘We're sad because the water was coming into the house. She sent them a letter because she was very upset, very upset because she cleans it every two months. I guess when they got the letter from here, they come out. She said it only took them 10 minutes to fix it. The guy called me. He said the gutters were filthy. She cleaned those gutters every couple of months. Even though it's not really heavy, only one corner is clean. Other than that, there's no trees or anything around it; it's just open. He called me, and he told me that—he said, ‘This is the last time I'm telling you. I want you to remember this is the last time we're going over there. We're not going back there anymore.’ They have a warranty on label for two years and so many years for materials. He said, ‘We're not going there no more. I'm telling you right now. I hope you understand.’ That's my experience with them.”

Review by
05/12/2017

“We had a great experience. There's one thing I was wanting to do. I needed—where the end of the gutters come down there's a—they used old extensions, which we figured were in pretty decent shape at the time. It makes it where you can funnel the water down into the bigger spout, the drain pipe. I was needing three of those for each one of those downspouts that I had, and I wanted to match the color that I'd chosen for the gutters. They get an A+ all the way around. Quickness, professionalism, quality—I couldn't be happier. I'd recommend them without a doubt.”

Review by
05/12/2017

“The gutter people—they're amazing. Just the way they went ahead and did it. I just love it, honestly; that's the simplest way I could put it. I just love what they did and the time frame they did it in. It's just awesome, and I also refer them to some other friends I had. I'm not sure if they called, but I gave them the number I had to contact the guys that did mine, so I hoped it helped. My experience with those guys was good; I'd give them an A+. Customer service was really nice, and they came ahead of time, to be honest. I'm going to recommend them.”

Review by
05/12/2017

“My experience was not good to be honest. I did not have a good experience with them. Initially, they were great. However, they left a bunch of debris, sharp objects. I had little kids, and my kids nearly cut their fingers off. They didn't exactly do the work that I thought they were going to do, and I'd like to get the rest out of there very quickly. I will not use them again to be honest. Their actual work was OK. I would give them a C.”

Review by
05/12/2017

“They did the gutters. They told me they would come on time; they came on time. They told me how long they were going to do the project, and they did what they told me. I'd give them an A. After that, I haven't dealt with them. They came, they did the job, I gave the job. I never had a problem with anything to call them to take care of anything.”

Review by
05/12/2017

“It was very positive. I liked their professionalism, and they got right to the source of the problem. They identified the problem, and then there was a delay because they had to wait for some piping to dry out in order to really finish the job—but they said they would come back like in several days, and they did. All good; I'd give them an A.”

Review by
05/12/2017

“This was a project 8 months ago; they did gutter installation. They were fine—we'd use them again. They were good. They were fine; we don't do a lot of residential buildings, so we may not need gutters for a long time, but we'll call them when we do. I'd give them an A+. This was 6 months ago. I think they showed up on time for everything—I'm not really sure.”

Review by
05/12/2017

“It was regarding gutters. It was very positive. Up front, I liked being able to discuss the job and the peculiarities of my job in a more-open-than-usual manner. When they said they were going to be there, they showed up, and the work went well. I didn't have any problems with them. I would give them an A+.”

Review by
05/12/2017

“Nothing in particular I liked or disliked about them; they showed up when they said they would, did what they said they would. That's a change—that's different. Nothing stood out about the work, but we were satisfied. I'd give them an A. If I had occasion to recommend someone, I would recommend them.”

Review by
05/12/2017

“It was quite good; they do gutter work. I was here when they did the installation, and it was done like the professionals would do it. The initial—since it’s been in operation, it's worked just like we expected it to. They did excellent work—no complaints, and I'd recommend them.”

Review by
05/12/2017

“They did gutter work. The main guy who came out was very nice, very helpful, very easy to talk to, answered all my questions, and I feel like the service was very prompt. The workers who came just came, did the job, and then they left. I wasn't bothered, which was nice. I'd rate them A.”

Review by
05/12/2017

“They really did great follow-up even after they left. These are the gutter people. They had opened up my attic and some critters had gotten in, but they came back and sealed it up for me like they said they would, so we were very happy with them. I'd give them an A.”

Review by
05/12/2017

“That's the gutters—Master Tech gutters. It was definitely positive, very professional. I've done work with them in the past. I'm actually in construction, remodeling. I used them for a job I was doing, and my client is happy too. I'd give them an A+.”

Review by
05/12/2017

“They put that in last year; they're working fine. They had a nice selection of gutters, and they put them in fast. They were done within a day. It was a nice selection of gutters, and they put them in quickly. I'd give them an A.”

Review by
05/12/2017

“They were fine. Nothing in particular I liked or disliked about them. They just took down the old gutters and put up the new. I'd give them an A. I interviewed several people, but Master Tech was the one that did the work.”

Review by
05/12/2017

“They were pretty good. They were very efficient and timely, and they did what they said they would do. They actually saved me some money, and it's still holding up—it's been a year. They're absolutely A+. They were good.”

Review by
05/12/2017

“They did a good job for me. They were all professional, and they did the work. Matter of fact, they completed it in one day. They did a very good job with the roof. I'm very happy with them. They get an A+ from me.”

Review by
05/12/2017

“They did gutter installation work. That was a long time ago. They were in-and-out. They did a pretty good job. I'd give them an A-. I wasn't there, so I can't really speak for cleanliness and punctuality.”

Review by
05/12/2017

“Master Tech did gutter installation work for me. They did a good job. They came in, they were thorough, they got the job done in a short amount of time, and were reasonably priced. I'd give them an A+.”

Review by
05/12/2017

“Everything went good. They did gutter-installation work. I'd give them an A. There was no time. They almost didn't come at all. I had to call them back; they almost didn't even come.”

Review by
05/12/2017

“They did some gutter installation at church for me. They did a good job—very on the spot when they said they'd be there. I had a very good experience with them. I'd give them an A.”

Review by
05/12/2017

“We had a very positive experience. We liked the efficiency of what they did and the way they handled the work. It was just gutter installation. I'd give them an A+.”

Review by
05/12/2017

“They did gutter work. They did an awesome job. I liked everything. They were professional, friendly, did the job, and left no mess. I'd give them an A+.”

Review by
05/12/2017

“Everything worked out pretty good with them. They did gutter installation. Nothing stood out. Everything was good; I'd give them an A+.”

Review by
05/12/2017

“They did gutter installation. I'm very pleased. Nothing in particular I liked or disliked; nothing I can think of. I'd give them an A+.”

Review by
05/12/2017

“I liked the price and the service person that came to the house. They were just doing gutter installation. I'd give them an A+.”

Review by
05/12/2017

“They were prompt. They did a great job, very complete work—just gutter installation, but I'd give them an A.”

Review by
05/12/2017

“They did a very good job—I was real happy with the work they did. I'd give them an A+ for the experience.”

Review by
05/12/2017

“They did excellent work, I had no complaints, and I would recommend them. It was excellent work.”

Review by
05/12/2017

“It didn't take them very long to get me a quote. They were fine. I'd give them an A.”

Review by
05/12/2017

“They were on time and did a good job. I'd give them an A+.”

Review by
05/12/2017

“They did a good job. I'll give them an A+.”

Review by
05/13/2016

“Everything was great. They did awesome.”

Review by
05/13/2016

“The work that they did was good.”

Review by
05/13/2016

“They were great; I have no complaints, and I would use Master Tech again.”

Review by
05/13/2016

“I had a problem, but they did a good job overall.”

Review by
05/13/2016

“I had a very positive experience with gutter installation.”

Review by
05/13/2016

“Everything went really well, and I was pleased with it.”

Review by
05/13/2016

“I had them installed new gutters in the front and the back of the house. Everything was fine.”

Review by
05/13/2016

“They replaced the gutters around my whole house. They did quality work at a fair price—A.”

Review by
05/13/2016

“Master Tech installed a gutter and downspout. I'm happy to say the experience was fine.”

Review by
05/13/2016

“They replaced the gutters all around my house. They came when they said they were coming, and they were pretty quick.”

Review by
05/13/2016

“They replaced the gutters all around my house. They did a good job and cleaned up well. They were A+.”

Review by
05/13/2016

“They replaced the gutters all around my home. They were fast, cleaned up, and the price was good. I would grade them as an A+”

Review by
05/13/2016

“Master Tech did a really good job. It was excellent work with no complaints, and I would recommend them to someone else.”

Review by
05/13/2016

“They installed gutters around my whole house. They were just timely and did very good work. I would grade them as an A+.”

Review by
05/13/2016

“Master Tech redid our whole gutter system. They're very professional, courteous, and have good customer service. I would rate them as an A.”

Review by
05/13/2016

“They replaced three sections of gutter that was falling off the house. They came in, got it done, and cleaned up. I would give them an A+.”

Review by
05/13/2016

“They were good, and they did a good job. They removed the old gutters and installed new gutters. I liked that Master Tech did good work.”

Review by
05/13/2016

“They did gutters, downspouts, and gutter covers. They did a fantastic job all the way around. I would grade them A+ on everything.”

Review by
05/13/2016

“They did an excellent job. They replaced existing gutters. Overall good service, work ethic, and attitude. They get an A from me.”

Review by
05/13/2016

“Master Tech installed gutter toppers for me around my whole house. They did a good job, and they were very professional. I would grade them as an A.”

Review by
05/13/2016

“I think they did a really good job. They replaced a gutter from my roof that had fallen in a wind storm we had a few months ago. I would give them an A”

Review by
05/13/2016

“I had a positive experience.”

Review by
05/13/2016

“I had a positive experience.”

Review by
05/13/2016

“I had a positive experience.”

Review by
05/13/2016

“They did a really good job.”

Review by
05/13/2016

“They did a good job.”

Review by
05/13/2016

“They did great.”

Review by
05/13/2016

“They were fine.”

Review by
05/13/2016

“It was fine.”

Review by
05/13/2016

“They installed new gutters all over the house. They were professional and did good work. It was exactly what I expected and hoped for. I would rate them as an A.”

Review by
05/13/2016

“They are awesome. They just replaced all my gutters, and they did a good job. They gave me a good price and did the job right. The gutters are pretty awesome. I’d give them an A.”

Review by
05/13/2016

“I never had gutters put on the house when I built it, so I hired Master Tech to do it. They came out and did the job, and I didn't have no issues with it. They get an A rating.”

Review by
05/13/2016

“They replaced my gutters all around my house. The guy that I first talked to was real professional, and they did a good job when they installed them. I’d give them an A.”

Review by
05/13/2016

“Master Tech did a good job. They put the gutter guard on my gutters all around my house. They were professional and did a good job. I would give them an A. I didn't have any problems with them.”

Review by
05/13/2016

“I dinged one of my gutters, and Master Tech replaced it. When I called they immediately responded, came out quickly, and replaced it. They made sure I was happy. I would give them an A+.”

Review by
05/13/2016

“They replaced some gutters in the back. I thought they were efficient, and they cleaned up after they finished. They did what they said they were going to do. I would rate them as an A+.”

Review by
05/13/2016

“They installed gutters in the front of my house. It was my rental property, and my tenant was there. My tenant located them, and I just made the payment. From what my tenant told me, they were in and out.”

Review by
05/13/2016

“They put gutters in our house and around our garage—a metal building. They did a very good job, and they got it all done in one day pretty much. They did a good job. I would give Master Tech an A+ rating.”

Review by
05/13/2016

“I was very satisfied. They installed brand new gutters all around my house. They were pretty professional. I wanted to get the gutter guard, and I would say the price was very good. I would rate them as an A+.”

Review by
05/13/2016

“Master Tech did a fine job. I believe they did gutters. They ripped out the old ones and put in new ones. They were prompt and did the work as promised for the price that we agreed on. I would give them an A.”

Review by
05/13/2016

“They replaced the gutters. The primary reason they were here was to install gutter guards. I liked the quality, the timeliness, their capability, and their technology was awesome. I would give Master Tech an A+.”

Review by
05/13/2016

“Because the job wasn't done right in the beginning, I had to call back several times, they installed new gutters all around the house. There were misappointments. They were quick I liked that about them. I would grade them a C.”

Review by
05/13/2016

“They put gutters on the front and back of the house. They came when they said they were going to, and they did the job they said they were going to do. They got in, got it done, and got out quickly. I would give them an A rating.”

Review by
05/13/2016

“I had them replace seamless gutters on the whole backside of my house. The guys that came out and did the work did a good job. I feel like the front office needed to communicate a little better. I would rate Master Tech as an A.”

Review by
05/13/2016

“They did work over at my rental property. They replaced two sections of gutters that were destroyed when we replaced the roof. I liked they were responsive, and when we talked about adding something else they did it. And they were reasonably priced— A+.”

Review by
05/13/2016

“Master Tech replaced the gutter that had been coming out of the back of the yard, and they sloped it down toward the downspout. They always called before they came. They said it would take 3 minutes, but they were done in 2 minutes. I would rate them as an A+.”

Review by
05/13/2016

“They were excellent; I would highly recommend them. The installed gutters. The product was high quality, and they did a good job cleaning up. They removed the other gutters and did a really good job with the cleanup—good service. I would rate them as an A.”

Review by
05/13/2016

“They installed some new gutters all around my house. They finished the job quickly, and that's what I liked about them. They were timely, and if they had something that they had to swap out, they came out the next day and did it quickly. They deserve an A.”

Review by
05/13/2016

“They installed some gutters on the back side of my house. They did what they promised. They said they would be there at a certain time, and they got it done fast. They kept their price, and they didn't add anything. Everything was very smooth— A+.”

Review by
05/13/2016

“They replaced all of our gutters. Took down the old and put up the new. They were very professional, they were polite, and they knew their business. We just liked them. They were very good, and we would recommend them. I would grade them as an A.”

Review by
05/13/2016

“It was very positive. They took down my old gutters and replaced them with new seamless gutters. I think they had fair pricing. They were efficient, clean, and did it in a minimal time. All around it was a good job. I would grade them as an A+.”

Review by
05/13/2016

“Master Tech did everything that they said they would do, the work was good, and they cleaned up afterward. They installed gutters around the entire house. I liked the people. They did everything that they promised, did it timely, and didn't leave a mess behind. They earned an A+”

Review by
05/13/2016

“They did my gutters. There was something that wasn't right, I called them they came back, and they fixed it. They put up gutters, gutter guards, and downspouts. They were quick, and I think it's a good product. And when I called them back to fix something, they came back and fixed it. I would grade them as an A-.”

Review by
05/13/2016

“It was all good, and the gutters are doing good. They did new gutters all around the house. They put it up neatly and correctly—I had no problem. From what I can remember I would give them the top score, because the gentleman that came out was wonderful; he was very good. Overall, I would give them an A rating.”

Review by
05/13/2016

“They needed to replace my gutters with bigger gutters because the builder used builder basic, and they didn't do the whole house. So they had to do the whole house, and then they did downspouts. There wasn't anything in particular to like or dislike—they just did the job. I would give Master Tech an A. I don't remember having any issues.”

Review by
05/13/2016

“It was pretty good. They replaced our gutters all around our house. They were fast and efficient. I’d give them a B. We have an issue where our gutters didn't line up in the back of our house like they did before it was done. So we called them to come back out, they were very hesitant, and they actually never did come back out.”

Review by
05/13/2016

“They actually put new gutters up for us and Leafguard. We had already taken the other gutters down so that we could repair the new roof. They came out like they said they would for the appointment, we got a quick estimate, their pricing was very reasonable, and then they cleaned up their mess. I would rate Master Tech as an A.”

Review by
05/13/2016

“It was excellent work. Everyone was clean, and they were efficient. I’m well pleased with it. They put in new gutters on the back and put up the leaf guard system. The service was just excellent. My son recommended them; they did work for him, I gave them a call, and everything worked out fine. Master Tech deserves an A.”

Review by
05/13/2016

“It was OK. I asked them to come back out and look at a spot, but they never came back. I will let them go this time, but I won't ever use them again. It was putting some gutters on the patio back. They did it really quick and went about their business. But I’ve just seen what looks like a gap in between some, and they didn’t come back so that I can ask them. I would rate them as a B.”

Review by
05/13/2016

“Master Tech was excellent. They replaced the gutters that were installed incorrectly by someone else. I liked everything, and I liked the sales guy that came out. Initially the guy that gave the estimate was personable and right on—nothing changed. And the crew was good. They did it as fast as anybody, and it's been fantastic. I would grade them as an A+”

Review by
05/13/2016

“They did a good job; they put gutters on all around my house. They were installed properly, and they cleaned up their mess. I had one company put gutters on and another put gutter covers on, I had some downspouts on the roof that were not installed and had to get the gutter cover company when they put the down spouts on the roof. I would give them an A.”

Review by
05/13/2016

“Master Tech did what they said they were going to do. I do have a problem, but I don’t think it has anything to do with them. I have two gutters that are holding water, and they are going to be out in the next two weeks to fix it. They replaced the gutters around my entire house. The gentleman that I spoke with was very nice. I would grade them as a B.”

Review by
05/13/2016

“They installed gutters. They came and put new gutters up. Last summer they did the front of the house, and I just had them put up some in the back of the house last month. They were courteous. I wouldn't say that they were the most inexpensive, but I wouldn't say they were the most expensive. They were prompt in their work, they came, they finished, and they left. Both times they were there less than a day to complete both jobs. I would grade them as an A.”

Review by
05/13/2016

“The customer service is good, but I am having some issues with my gutters. I haven't called them to complain. It was a good experience, but I'm having some issues with the gutters. They installed gutters around the entire house. The work is decent. I think the problem is that they were installed too early. When the landscaping was done, the height of the gutters was not where it should have done. It's preventing the water from coming to the drop edges of the gutters. I would grade them as a B because of the issues I mentioned.”

Review by
05/13/2016

“I had them rip off all the gutters that were on my house, because they were installed incorrectly at one time. And they came out and installed four inch gutters. They had a good price on it. I don't know what I paid. Everything about them was great; my house did get trashed putting them up there, but that's what happens when you rip all the gutters off and everything. They came out and did a fantastic job and putting gutters on it. I'm very happy with it. I would say the overall experience was an A+”

Review by
05/13/2016

“They installed them. They did a good job, but the guarantee and support don't match. I would say that the support, they just don't respond. I had them put gutters on my house, then I had to redo my porch because the gutters leaked and it rotted part of the porch. Then I told them to put the others back, and I asked them to come and look at it because I have a overflow the way they did it. And they said they would come but they haven't been here. And that's been three or four months ago, I realize I have another leak. Where they put caulk in there, I have a leak and the caulking has come loose. I don't think anyone would be real happy with all that. I have two different situations, the person that put them in is not the same person as the person that was the support. I think that's what happened. They did not live up to it, they did not maintain those gutters. The overall the maintenance and the front porch was leaking and rotten so I would grade them a C.”

Review by
05/13/2016

“They came out there, gave me an estimate, and did fine work on it. When the inspector came out I had a five-foot section of the house where I wanted to get another gutter on there to stop washing out over the foundation. They came out there, looked at it, and the price that they gave me on that was the same as the doing the whole thing. I wanted to get him over there to put that one little section of gutter over on that side to stop the water from running on that foundation. The work was fine; I had no problem with that. I just wanted him to come out, and I was willing to pay for it, but not the price that he wanted me to pay for it. I think they should have put that little five-foot section in the estimate. I would give them a B.”

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