“All”

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“The two men that installed the gutters, the owner and the person that spoke with me on the phone multiple times. I?m sorry I don?t have their names”

“Jay”

“They were all professional.”

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“I was most satisfied with how long it took the guys to complete the job once it was started.”

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“Thomas Williams was great to work with.”

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“I would like to recognize Jay for his exceptional service.”

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“I'd like to recognize the guy who came out. I forgot his name.”

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“I would like to recognize the guy who runs the office, Jay. He is a very good communicator.”

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“How professional the crew was. Not just in workmanship but just good people.”

“I was most satisfied with how they came out to see what another company had done for us. The job by this other company looked as if a two year old had done it. All American Exteriors came out and completely redid a much better job on our gutters and guards. We are pleased with them.”

“I was very impressed by their efficiency.”

“I was satisfied with the overall experience. I have no complaints.”

“I was most satisfied with the look of the new roof. My wife says it looks grand.”

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“I was most satisfied with how everything matched, they did the job before and it looked the same.”

“The responded quickly to address questions and concerns.”

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“SCHEDULE, BUT IT WAS DUE MORE TO WEATHER THAN THEM. HAS BEEN VERY RAINY”

“I was most satisfied with the color options. They were good.”

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“I was most satisfied with my experience with All American Exteriors because the look of the work that was done and they arrived to the job on time and did a fantastic job.”

“Overall quality and results.”

“I am satisfied with the workmanship.”

“It was just a good overall experience.”

“Very Professional and kept us notified of the progress.”

“The entire company was very knowledgeable and professional and easy to work with in order to get the job done right from the beginning. I highly recommend. Thank you.”

“I would recognize Thomas Williams for exceptional service.”

“I would recognize Pete Thomas and the three guys on the crew for exceptional service. They have always been there for me. They are pleasant and trustworthy. I wouldn't go anywhere else.”

“Installation crew was extraordinary and unbelievably efficient.”

“Rafael was a really nice man and did such a beautiful job.”

“I was most satisfied with the convenience. I didn't need to be onsite and everything was taken care of. I was happy that I didn't have to take the day off work.”

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“Thomas was very accommodating and responsive to all of my inquiries. Jay was always very professional and followed up on every request in a very timely fashion. The on-site work group (Raul and his team) did an amazing job and were friendly, courteous, and very meticulous in getting the job done right the first time!!!”

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“Ability to quickly reschedule the appt after weather impacted the initial appointment.”

“On time with quality products. Ja”

“I am most satisfied with the quality of the work.”

“All American was not the lowest by any means. In fact I thought he was pricey. But, the professionalism and getting to my home to quote the job at an agreed upon time- all of that weighed in for my decision. I would recommend them highly.”

“The house looks great and the workmanship seems solid. The fact that you stand by your work, I am confident that if issues arise they will be addressed and resolved accordingly.”

“Jay Mele was professional and helpful with the process.”

“Professional”

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“I was most satisfied with the initial conversations with the project. I explained what I needed done. They told me what they could do and at what price.”

“I was most satisfied with Jay. He kept me in the know all along the way. It turned out wonderful.”

“I was most satisfied with their ability to work with me and my schedule to accomplish the goal.”

“I'm satisfied with your promptness of getting it done.”

“They did HardiePlank siding, windows and doors, soffit, fascia, gutters. They were always here. They were here on time every day. I did like that. They worked within their timeline. They said how long the job would take. They were done pretty much when they said it would be done. That was important to me. They started and finished. That was important. I would give them an A, overall.”

“Everyone I worked with was nice, professional, and confident.”

“I would like to recognize Pete and Thomas for their exceptional service. Pete does very well, and he is one of the owners. His brother Thomas also does very well. They are owners, so they have to do well. Other than that, the staff does a good job, and they do what is expected of them.”

“I was most satisfied with the overall experience. It has been satisfactory. I've been dealing with a problem physically and it was done in a way where I was informed but did not have to be concerned physically. I felt they knew what they were doing and it was comforting to me.”

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“I would like to recognize the whole company.”

“If I had any issues Thomas was very responsive and took care of the issue to the best of his ability.”

“The communication with Thomas was great!”

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“I requested both the gutters and garage door done on the same day. I was happy that they were able to coordinate both jobs as I requested.”

“They came in and did the job right and really fast. They did the gutters. They did a good job on the gutters. I'd give them an A+.”

“I liked the communication and promptness. They did gutters and repair. They put new gutters up. I'd give them an A+.”

“They did gutters. I liked the quality of work. Gutters were the only thing they did for me. I would grade them an A.”

“I liked everything, especially the customer service and quality. They did gutters for me. I would give them an A.”

“I liked the customer service. They did gutters. I would give them an A+.”

“They're dependable. They did siding and gutters. I would give them A+.”

“They just handled everything, beginning to end, very well and followed up and took care of any problems that we had. Any issues that came up, they took care of that also. They did siding and gutters. I'd give them an A+.”

“They were very responsive, and the job was done the way it was supposed to be done. There were no surprises. They did siding and windows and gutters. I'd give them A+.”

“I liked their service level and their quality level. They did half round gutters, which are a very high-end gutter system on my property. I'd give them an A+.”

“They just finished up a job for me. I liked the quick response. They did gutters. I'd give them an A. They were fast, and they got things done quickly.”

“They put up the gutters. They just knew what they were doing, and they were quick. I need them to come and do something else—redirect some water that they sent one way that I think should maybe go another way, I'm not sure. The man who came out to give me the estimate was friendly and knowledgeable. The whole thing was an A+. I did recommend them to someone.”

“I liked their service and their work. They replaced a piece of damaged gutter. It was A+. I called them out again to do some aluminum work, trim around a rear door that we had to replace and the worker they sent out, I think it was above his capabilities because he told me that basically he had just started with the company, and I don't think he knew how to do it. He didn't know how to bend the metal to fix it. My son who is a carpenter and has sheet metal and sheetrock work-he did sheetrock work for 25 years-he said all I have to do is get the plain straight aluminum from Home Depot and rent a bender from Patrick Rental and I can bend it myself and put it in there and he did a good job on it so we were able to do it ourselves. They sent somebody out promptly and gave me an estimate and did good work on the gutter. The other guy left. I don't think he knew how to trim out a door. So if it was straight siding I think he probably could have handled it or a straight gutter but he didn't know enough about bending metal and cutting corners or anything like that to get a door jam, aluminum frame to fit around in a door to meet the siding. I don't think he was capable of doing that. I don't know what was going on. The first guy came out was quite experienced in the gutter and then the second guy that came out acted like-like I say I think it was just above his expertise so he left and we ended up doing it ourselves. I don't know if he was changing workers or - this guy told me that he was a friend of the owner and he had just started working for him so I just assume that he wasn't very well experienced in trimming out doors and windows. For gutters and siding I would recommend them. I didn't know whether he was going out of business or he was changing hands. I don't know if the owner sold out to somebody else or what was going on but the second time I called them, it didn't work out very well but it's probably just as well because what they would have charged me to frame in a door probably was way more than what it cost us just to buy the materials and do it ourselves. Probably worked out for the best that way anything. Maybe it was a good thing he didn't have any experience.”

“They put some gutters up for me. It was great all the way around. They showed up, did it, it looked good, and then they left. I'd give them an A+. I had zero issues and still have zero issues. The customer service—they explained to me the difference between the steel gutters, aluminum, and why I don't need to have any steel, all kinds of different things, and they hooked me up. Good price too. I've already recommended them twice.”

“There were some things that they wanted to do that I had not been told at the time that we sat down at the table that I did not like and it was explained to me later that this was a necessity in order to protect the warranty, and I made it really clear that well, you know, you should have said that at the time that we were sitting at my dinner table discussing all these factors because we asked a lot of questions and a lot of things that were going to be taken care of and who was coming and were they professionals and so on and so on and a lot of these things turned out to be not quite true. Like I told them, the product is fantastic. It's an amazing product. The way it was used on the house, not quite to our liking. The people that installed it were not quite professional and they wasted a lot of material. They did all the siding and the gutters. I would probably give them a B-. The customer service, well it's kind of strange because they were great when they came out, sat down, and talked to us and they did get on the ball and come out when we called and asked about things we didn't like that was going on so it's kind of hard. I would recommend them to a friend but I'd make sure that I gave them a lot of my input and tell them to make sure, make sure you know, and before they get started again make sure. That's what we did not do. We should have probably, before they started the job again when the material arrived we should have sat down again and gone over it with them again.”

“The good thing they did, they did a good job. On the front end, the communication, we kind of kept missing each other. But other than that, the service was good. They installed gutters. I would give them a B.”

“They did a good job. They changed the gutters. I'd give them an A. I had no problem. I have no complaints. I would recommend them if somebody asked.”

“I know Pete. It was a good experience. I thought their craftsmen were very very good and thorough on the job site. They did gutters. I'd probably give them an A.”

“They did excellent work. They gave us a very reasonable price, and the whole experience was very positive. They were installing seamless gutters. I'd grade them A.”

“It was pretty good. They told me when they were going to be there, and they came in, finished the job, and left. They installed gutter guards for me. I'd give them an A.”

“They did great. They did great on my gutters. I'd rate them an A.”

“They did what they said they would do. They did our roof and windows on the sunroom. They deserve an A+.”

“I do believe they did gutters. They were cost effective and efficient. I would say an A.”

“No complaints; good job. They're just pretty responsive—really, no complaints. They installed gutters and siding. Overall I'd give them an A.”

“I liked everything, from product to service. They did gutters. They deserve an A. I already have recommended them.”

“They were very professional. I went with them because of price. They did my gutters.”

“They did gutters. I guess I like the fact that my gutters are on. They deserve an A.”

“I think they did my gutters last year. It was good. It was A+. They did a good job.”

“I wasn't told the appointment had changed from Monday to Tuesday, but aside from that, everything went very smoothly and great. They were putting up new gutters. I'd say it was an A-. There was a slight issue, but aside from that, they did really, really great. I don't have any complaints about it. They look nice. They're sloped well. It took me like a month to get somebody on the phone, but then after that, everything was perfect. They showed up bright and early the day they were actually coming to do it, but they didn't tell me that that had changed. Everything was great—nothing in the yard, nothing anywhere. They were great.”

“For the most part it was positive. I had just sent him an email concerning some, we had to have some repair done to some electrical lights and he knows about that. I'm just waiting for a response back from him. They replaced all the windows, all the exterior siding, the soffits, the gutters, and they built us a carport with a covered walkway and they redid the decking and put up the railing for the front porch and the back deck and replaced the front porch posts and it was a completely rebuild of the outside of the house what it basically was. All they did was replace the soffits and the gutters. I'd say it was an A.”