Window Genie
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Window Genie has received 4.6 out of 5 stars based on 147 customer surveys.
5
116
4
16
3
8
2
3
1
4
3rd year as a Best Pick Call
"Window Genie's commitment to customer satisfaction and professionalism is what sets us apart from the competition. With nearly 60 percent of our business coming from repeat customers, we have earned the trust of homeowners across Atlanta. Estimates are always free, and our services are more affordable than you think."

David Flax | Owner
Company Information
Services Offered
Window Genie provides residential and commercial gutter cleaning and repair services, including checking all downspouts. The company also offers window cleaning, pressure washing, window tinting, and holiday lighting services.
Company History
The national company was founded in 1994, and the local, family-owned-and-operated franchise opened in 2010.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Window Genie is an authorized 3M and Huper Optik dealer, and the company carries a wide variety of decorative films.
Areas Served
Alpharetta, Buford, Canton, Johns Creek, Cumming, Duluth, Dunwoody, Kennesaw, Lawrenceville, Marietta, Norcross, Roswell, Sandy Springs, Smyrna, Snellville, Suwanee, Woodstock
Address
995 Mansell Road Suite D
Roswell, GA 30076
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Window Genie has received 4.6 out of 5 stars based on 147 customer surveys.
5
116
4
16
3
8
2
3
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
06/23/2019

“Team told us of some roof damage they noted, which we would never have seen from ground-level—very much appreciate their attention to detail, versus just doing the job they were paid to do.”

Review by
06/23/2019

“Super cleaning of the 2 sky lights!”

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

“The service technicians were polite and professional.”

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/22/2019

No review comments provided

Review by
06/21/2019

No review comments provided

Review by
06/19/2019

“They were polite and professional. Called before coming and arrived on time. They did our gutters and the inside and outside of our windows. The rates were very reasonable and the windows looked fantastic after their cleaning.”

Review by
06/18/2019

“The windows were great and pressure washing the house. Gutter clean up was terrible.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“Ryan and Ryan are a great team. I would ask for them again.”

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

No review comments provided

Review by
06/17/2019

“My downspouts are still clogged”

Review by
10/22/2018

No review comments provided

Review by
10/10/2018

“I don't remember their names, but that crew was awesome!”

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

No review comments provided

Review by
10/10/2018

“I really loved the crew. They were great and I was happy with them but they told me my gutter had separated and needed to be sealed. I called another company who came out and said they were only clogged. I watched the debris come out of my gutters when they cleaned them. Window Genie had previously told me that everything was clear.”

Review by
10/10/2018

“They told me that they cleaned my gutters. They did not clean the downspout. It has rained and the water is not going down the downspouts. There is debris stuck in the gutters.”

Review by
10/06/2018

“They did their job.”

Review by
09/27/2018

“I would recognize both technician's for exceptional service. They were very professional and excellent at what they did. They knew exactly what they were doing. I would recommend both of them highly.”

Review by
09/26/2018

“Window Genie met and exceeded all of my expectations. They actually pointed me to an issue on my roof that I had to have fixed.”

Review by
09/26/2018

“They were great and they kept working throughout a family emergency.”

Review by
09/26/2018

“They met all my expectations. Everything was a positive experience.”

Review by
09/26/2018

“They came and did their work. They met my expectations.”

Review by
09/26/2018

“The customer service was excellent.”

Review by
09/26/2018

“They exceeded all my expectations. It was clean and I was happy when I got home.”

Review by
09/26/2018

“They met all my expectations.”

Review by
09/26/2018

“They did a good job.”

Review by
09/25/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/17/2018

“Great job and clean up”

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/17/2018

No review comments provided

Review by
09/13/2018

“I would like to recognize the owner for his exceptional service. He was very professional.”

Review by
09/12/2018

“I wish I could remember their names, but both of the guys were professional, friendly, and efficient.”

Review by
09/12/2018

“I would like to recognize everyone I worked with for their exceptional service. They were all wonderful.”

Review by
09/12/2018

“I was satisfied with them because they were on time, courteous, did a great job, and were quick at the job.”

Review by
09/12/2018

“I liked them because they were very responsive.”

Review by
09/12/2018

“I was most satisfied with the timeliness of the completion of my project.”

Review by
09/12/2018

“I was most satisfied with the people I worked with. They were polite, conscientious, and did a great job. I felt safe with them being in my home. If I used the company again I would request the same guys. They were awesome and deserve a raise.”

Review by
09/12/2018

“I was most satisfied with the total job, inside and out! They were fantastic!”

Review by
09/12/2018

“I was satisfied with them because they were just extremely professional and got the job done. I had a few little things they had to come back and redo, but they came back the very next day so it was no big deal. They follow up if there is something left behind. There were just a few areas that didn't quite get pressured washed and they came back and did it.”

Review by
09/12/2018

“The salesman was really good and very quick with results.”

Review by
09/12/2018

“I did not get any feed back after the service. There was some type of clothing hanging on the gutter when they left. I called them for feedback and they did not call me back.”

Review by
09/12/2018

“Window Genie didn't leave enough information for a recommendation.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

“I don't remember the guys name but were very polite and knowledgeable”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

“They were very responsive to come back and do the job better. However, I also had cancelled my original payment at the time I called to let them know there was an issue.”

Review by
09/05/2018

“They exceeded my expectations with their quality of their workmanship.”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

“Great job. Great guys worked hard”

Review by
09/05/2018

“Left everything very clean”

Review by
09/05/2018

“On time as promised and called ahead”

Review by
09/05/2018

“Very polite and on time. Everything was cleaned up afterwards”

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
09/05/2018

No review comments provided

Review by
10/09/2017

“The did what they said they would do and did not try to upsell us on anything beyond what we requested and they did a very good job.”

Review by
10/09/2017

“Courteous and prompt service.”

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

“Made a few calls before I could get a returned call. This was frustrating.”

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

“The gutters were cleaned just fine. However, they left black sludge just splattered and running down much of the house, which had been painted only a couple of months prior. There are still drip spots all over the back of the house, which is disappointing and ugly.”

Review by
09/29/2017

“We used them twice to clean our windows. The first time, the guys did not wipe the dirty water off the sills inside. The second time they did, which made all the difference in the world! This should be done every time”

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

“I will use them again.”

Review by
09/29/2017

“Chad B. was outstanding! I will use them again.”

Review by
09/29/2017

No review comments provided

Review by
12/20/2016

“They cleaned my gutters. They came out and did the job that I asked them to do. I’d give them an A+.”

Review by
12/20/2016

“They were fabulous, showed up on time, and did everything they were supposed to do. They broke a window, but they fixed it. They did window cleaning and gutter cleaning. I would grade them an A. I’ve recommended them to others.”

Review by
12/20/2016

“They've done a lot for me at my home and office. They've done window cleaning at both places, gutter cleaning at home, and pressure washing at both places. They’re just really responsive, and they do a great job. I’ve had other gutter cleaners who have left stuff on the ground, but you can hardly tell they've been there. I would grade them an A+. I can't say anything negative.”

Review by
12/20/2016

“They cleaned all the windows and gutters, and we had six windows. They were professional, did exactly what they quoted, and did exactly what they said. I would grade them an A+.”

Review by
12/06/2016

“They did interior and exterior windows, gutter cleaning, and then they did pressure washing. They did everything. They were thorough, clean, and neat. I’d give them an A+.”

Review by
12/06/2016

“They’re very nice. They cleaned the gutter and power washed the outside of the house. Generally speaking, they were good and professional. I think I would give them an A+.”

Review by
12/06/2016

“They were quick, on time, friendly, and polite. They just came over, did the job and left, and I haven't had any problems. They were gutter cleaning. They get an A+.”

Review by
12/06/2016

“They did gutter cleaning and window cleaning. They came out quickly and seemed very professional. I would give them an A. I would recommend them, and I've used them several times.”

Review by
12/06/2016

“They cleaned my gutter. They were great. They knew what they were doing, got right to it, and were really nice. I would give them an A-.”

Review by
12/06/2016

“They cleaned the gutters out. I liked that they blew the driveway out, or at least most of it out, anyway. I’ll rate them A.”

Review by
12/06/2016

“They did gutter cleaning, and they were really good, so I liked everything. Everything was really great. They deserve an A+.”

Review by
12/06/2016

“They did gutter cleaning. Everything was fine. They did what they had to do, and there were no problems. They get an A.”

Review by
12/06/2016

“They cleaned some gutters, came out quickly, and got the job done. They did a good job, so I’ll give them an A+.”

Review by
12/06/2016

“They cleaned my windows and gutters. They were very professional. It was a good experience. They deserve an A+.”

Review by
12/06/2016

“They did my windows—cleaned them inside and outside—and then my gutters. I called and I gave them a time window that I was really hoping they could fit in. They got the guys there, and we were surprised. The guys got there, got done, and it was perfect. They really went above and beyond, actually, to make that happen. They deserve an A+.”

Review by
12/06/2016

“Their work was very good. They were cleaning the exterior windows. They also did some gutter work, checked on the roof, and lastly, we had them come in and do some window tinting for us. Initially, we had a situation where we had some blinds on an upper floor because we had an overlook balcony, and unfortunately, there was no way for us to adjust the blinds or remove them so they could get to them. They were not only kind enough to work around them, but they also figured out why we couldn't work them. They were apparently remote controlled, and the former owners didn't keep the remote. They were kind enough to identify it, work around it, and even then, when we were done, position it to a good permanent setting that would work with what we were trying to do so we didn't have to go through that again. They went above and beyond their requirements. I was impressed with that. They get an A from me.”

Review by
12/06/2016

“They did gutter cleaning for me, and they’re really good, but the only thing I disliked is that it seemed like once or twice they just didn't have me in the system after I'd scheduled an appointment. I called them back and they fixed it, and then they came out and did a good job. I'd probably still give them an A+ because even though there was a small issue, they rectified it super quick and did a good job when they came back out.”

Review by
12/06/2016

“They were very good. One thing I liked was that they explained how it worked to me, and they recommended when it should be done and that kind of thing. I'd use them again. They get an A+. They were actually here early.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: