Window Genie
2nd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Window Genie has received 4.8 out of 5 stars based on 80 customer surveys.
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2nd year as a Best Pick Call
"Window Genie's commitment to customer satisfaction and professionalism is what sets us apart from the competition. With over 50 percent of our business coming from repeat customers, we have earned the trust of homeowners across Atlanta. Estimates are always free, and our services are more affordable than you think."

David Flax | Owner
Company Information
Services Offered
Window Genie provides residential and commercial gutter cleaning and repair services, including checking all downspouts. The company also offers window cleaning, pressure washing, window tinting, and holiday lighting services.
Company History
The national company was founded in 1994, and the local, family-owned-and-operated franchise opened in 2010.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Window Genie carries 3M Envision, Huper Optik, and SunTek window films as well as a wide variety of decorative films.
Areas Served
Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Window Genie has received 4.8 out of 5 stars based on 80 customer surveys.
5
70
4
6
3
2
2
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1
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Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
10/09/2017

“The did what they said they would do and did not try to upsell us on anything beyond what we requested and they did a very good job.”

Review by
10/09/2017

“Courteous and prompt service.”

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

“Made a few calls before I could get a returned call. This was frustrating.”

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

“The gutters were cleaned just fine. However, they left black sludge just splattered and running down much of the house, which had been painted only a couple of months prior. There are still drip spots all over the back of the house, which is disappointing and ugly.”

Review by
09/29/2017

“We used them twice to clean our windows. The first time, the guys did not wipe the dirty water off the sills inside. The second time they did, which made all the difference in the world! This should be done every time”

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

“I will use them again.”

Review by
09/29/2017

“Chad B. was outstanding! I will use them again.”

Review by
12/20/2016

“They cleaned my gutters. They came out and did the job that I asked them to do. I’d give them an A+.”

Review by
12/20/2016

“They were fabulous, showed up on time, and did everything they were supposed to do. They broke a window, but they fixed it. They did window cleaning and gutter cleaning. I would grade them an A. I’ve recommended them to others.”

Review by
12/20/2016

“They've done a lot for me at my home and office. They've done window cleaning at both places, gutter cleaning at home, and pressure washing at both places. They’re just really responsive, and they do a great job. I’ve had other gutter cleaners who have left stuff on the ground, but you can hardly tell they've been there. I would grade them an A+. I can't say anything negative.”

Review by
12/20/2016

“They cleaned all the windows and gutters, and we had six windows. They were professional, did exactly what they quoted, and did exactly what they said. I would grade them an A+.”

Review by
12/06/2016

“They did interior and exterior windows, gutter cleaning, and then they did pressure washing. They did everything. They were thorough, clean, and neat. I’d give them an A+.”

Review by
12/06/2016

“They’re very nice. They cleaned the gutter and power washed the outside of the house. Generally speaking, they were good and professional. I think I would give them an A+.”

Review by
12/06/2016

“They were quick, on time, friendly, and polite. They just came over, did the job and left, and I haven't had any problems. They were gutter cleaning. They get an A+.”

Review by
12/06/2016

“The gutters looked like they were fine, but there seems to be a lot of stuff coming out of the gutters right now. It looks like they’re OK. I’ll give them a B.”

Review by
12/06/2016

“They did the gutters and the windows. I didn't think that they did a very thorough job, but they got the job done, I guess. They get a B.”

Review by
12/06/2016

“They cleaned my gutter. They were great. They knew what they were doing, got right to it, and were really nice. I would give them an A-.”

Review by
12/06/2016

“They cleaned the gutters out. I liked that they blew the driveway out, or at least most of it out, anyway. I’ll rate them A.”

Review by
12/06/2016

“They did gutter cleaning, and they were really good, so I liked everything. Everything was really great. They deserve an A+.”

Review by
12/06/2016

“They did gutter cleaning. Everything was fine. They did what they had to do, and there were no problems. They get an A.”

Review by
12/06/2016

“They cleaned some gutters, came out quickly, and got the job done. They did a good job, so I’ll give them an A+.”

Review by
12/06/2016

“They cleaned my windows and gutters. They were very professional. It was a good experience. They deserve an A+.”

Review by
12/06/2016

“They did gutter cleaning and power washing. They responded well, on time, and showed up. I give them a B.”

Review by
12/06/2016

“They cleaned my gutters, and they were pretty quick with cleaning the gutters. They get an A from me.”

Review by
12/06/2016

“They did my windows—cleaned them inside and outside—and then my gutters. I called and I gave them a time window that I was really hoping they could fit in. They got the guys there, and we were surprised. The guys got there, got done, and it was perfect. They really went above and beyond, actually, to make that happen. They deserve an A+.”

Review by
12/06/2016

“They did my gutters. It was OK. It wasn't the best they've ever done, actually, because I had somebody come not too long after to do some work for me, and he had to get on the roof, and there was still some stuff left in the gutters. It's all right. They typically do a much better job, but it's all good. I'd still give them a B.”

Review by
12/06/2016

“I'm not one to ever complain, but I did not have a positive experience with them. I thought that they came and they'd been smoking marijuana before they came to the house. That just seems unprofessional. I work out in the workplace, and I know that when they're reeking, that means that they were smoking before they came over. I actually called them about it, because I just thought that I had the guy up on my roof cleaning my gutters and I've used them before and I just wouldn't use them again. I actually saw the same guy in the truck the other day in town. Again, I'm not anyone to complain, although, especially that kind of work, when you're up on someone's roof and stuff - it was like ten in the morning, for crying out loud. They did the gutter and they cleaned my windows. The guy that was inside was very, very nice. I'm not saying they weren't friendly and all, but I just think that they need to be not allowed to do that. I say they get a D. He broke a thing off my blind and it was down in my bushes. The cord was pulled apart so you couldn't put it up or down, and it was in the bushes outside, so that means when that bathroom window was open, it just dropped down. Again, I don't know if other people would complain about it or not, but I work in people's homes as an artist and I would never do anything like that. I wouldn't recommend them.”

Review by
12/06/2016

“Their work was very good. They were cleaning the exterior windows. They also did some gutter work, checked on the roof, and lastly, we had them come in and do some window tinting for us. Initially, we had a situation where we had some blinds on an upper floor because we had an overlook balcony, and unfortunately, there was no way for us to adjust the blinds or remove them so they could get to them. They were not only kind enough to work around them, but they also figured out why we couldn't work them. They were apparently remote controlled, and the former owners didn't keep the remote. They were kind enough to identify it, work around it, and even then, when we were done, position it to a good permanent setting that would work with what we were trying to do so we didn't have to go through that again. They went above and beyond their requirements. I was impressed with that. They get an A from me.”

Review by
12/06/2016

“They had to come back three times. They didn't do a good job. They were doing deck cleaning and gutter cleaning. There was dirt all over my deck. They came back once, and they didn't do it right, so they had to come back again and do it over. I give them a D+. As far as their customer service, the woman that got back to me was pretty good, but I didn't really care for the two guys because they had an attitude. Their punctuality and cleanliness were not good.”

Review by
12/06/2016

“They were very good. One thing I liked was that they explained how it worked to me, and they recommended when it should be done and that kind of thing. I'd use them again. They get an A+. They were actually here early.”

Review by
12/06/2016

“They cleaned my gutters, and they cleaned up after themselves. Sometimes I've had people clean out my gutters and leave a mess, but they clean up and don't leave a mess at all. I’d rate them A.”

Review by
12/06/2016

“They did gutter cleaning for me, and they’re really good, but the only thing I disliked is that it seemed like once or twice they just didn't have me in the system after I'd scheduled an appointment. I called them back and they fixed it, and then they came out and did a good job. I'd probably still give them an A+ because even though there was a small issue, they rectified it super quick and did a good job when they came back out.”

Review by
12/06/2016

“They were gutter cleaning. They didn't even have any contact with us. They just went and started cleaning without ringing our doorbell or telling us first. I was working from home, so I was kind of caught off guard, what with all that noise. I was expecting them that day, but I was expecting them to talk to me first. Then they left all the stuff from the gutters that they blew out in our yard. I give them a B-.”

Review by
12/06/2016

“They cleaned out all my gutters and downspouts. I needed to have pictures taken for my insurance company, to show that it had been done, and they did that for no extra charge. They took some pictures before, during, and after. They were very clean too. My yard, sidewalk, and everything were probably left cleaner than how they found it. They earned an A+, and I’ve already been recommending them.”

Review by
12/06/2016

“Everything was fine with Window Genie. I'll probably call them back, but as soon as the leaves settle down, they'll come back out. They did it for me in the summertime and I want it done again since all this fall stuff has dropped. They earned an A because they were on time and cleaned up.”

Review by
12/06/2016

“They did the gutter cleaning, and they did a great job. They worked hard and fast, they knew exactly what they were doing, they had the right equipment to do it with, and they cleaned up everything outside afterward. It was just overall a good job. They deserve an A+.”

Review by
12/06/2016

“I thought they did a good job. They cleaned my gutters. I'd give them an A.”

Review by
12/06/2016

“They did gutter cleaning and window cleaning. They were quick and efficient. I give them a B+.”

Review by
12/06/2016

“They cleaned my gutters, they were on time, and that's all we require. I grade them an A.”

Review by
12/06/2016

“They cleaned my gutter. They were fantastic and did a great job. I give them an A+.”

Review by
12/06/2016

“They cleaned my windows and my gutters a few months ago. They’d get an A+.”

Review by
12/06/2016

“They cleaned the gutters and cleaned the windows, and it was A work.”

Review by
12/06/2016

“They did windows and gutters on the exterior. I give them an A.”

Review by
12/06/2016

“They were fast, and they got it done right. I give them an A.”

Review by
12/06/2016

“They get an A for the gutter and window cleaning they did.”

Review by
12/06/2016

“They did the gutters, and they’d get an A from me.”

Review by
12/06/2016

“They did gutter cleaning and window cleaning. They came out quickly and seemed very professional. I would give them an A. I would recommend them, and I've used them several times.”

Review by
12/05/2016

“I had a positive experience with Window Genie.”

Review by
12/05/2016

“I had no complaints about Window Genie’s work.”

Review by
12/05/2016

“I had no complaints about Window Genie’s work.”

Review by
12/05/2016

“I had zero complaints about the work they did.”

Review by
12/05/2016

“They did a good job, so they get an A+.”

Review by
12/05/2016

“I'd give them an A.”

Review by
12/05/2016

“They did an OK job.”

Review by
12/05/2016

“They get an A+ from me.”

Review by
12/05/2016

“They did a really good job. I'd give them an A+.”

Review by
12/05/2016

“We had no problems with them. They came, did the job, and left.”

Review by
12/05/2016

“I have no complaints about what they did, so I would recommend them.”

Review by
12/05/2016

“I had no complaints at all with Window Genie. Everything was absolutely fantastic.”

Review by
12/05/2016

“They were very courteous and on time. I have no complaints, so I'd recommend them.”

Review by
12/05/2016

“I didn't have any complaints at all, and I've used them actually several times.”

Review by
12/05/2016

“They showed up on time, and I was happy with their work. They deserve an A.”

Review by
12/05/2016

“They did my gutters for me and cleaned my siding. They did a good job, so I have zero complaints.”

Review by
12/05/2016

“They did what they were supposed to do, so I have no complaints and I'd highly recommend them.”

Review by
12/05/2016

“I had Window Genie come out here. It was real good, and they came right out. I just called them and it worked out real well. I have no complaints with them, and I'd recommend them.”

Review by
12/05/2016

“My first experience with them was last year, and at the time everything went fine. Then this past spring, I talked to them again and they got everything all kind of mixed up. I had to call back and then I spoke with the owner's wife. She was very kind and she straightened everything out. She's very nice. Other than that little tweak in there, I would give them an A. Their punctuality was very good. I would most likely recommend them.”

Review by
12/05/2016

“They did the gutters, and they did a really good job. They cleaned up really well after themselves, which is good when you have gutter cleaning. We have a lot of plants outside, and I couldn't tell that they had been there, so I feel like they were very courteous and helpful. They get an A+ because they did a great job.”

Review by
12/05/2016

“They were very accommodating. I called and they were pretty much available as soon as possible. The other thing that was really helpful was we had a branch fall on the roof, and they were able to take off the branch for us and check out the roof to make sure there wasn't any real damage. They’re an A+.”

Review by
12/05/2016

“They did my gutters. They showed up when they said they were going to show up. I'd give them an A, plus I'd recommend them.”

Review by
12/05/2016

“Generally speaking, I had a positive experience with Window Genie. If there is something that is not to my liking, they will fix it.”

Review by
12/05/2016

“They worked it up, and it was good. I referred them to a couple of my friends also because I don't really have any complaints.”

Review by
12/05/2016

“They were great with the windows. They were disastrous with my front walk. I give them a C. I've already recommended them once, but I doubt I'll recommend them again.”

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