Total Home Care of Georgia, Inc.
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Total Home Care of Georgia, Inc. has received 4.8 out of 5 stars based on 74 customer surveys conducted through GuildQuality.
5
66
4
4
3
2
2
1
1
1
3rd year as a Best Pick Call

Company Message Regarding COVID-19

We always wear gloves and booties when inside a house. We are not having direct contact with any customers. All paperwork is now done by email or text only.
"From our most basic services to the most advanced, we make sure our customers are happy with the cleaning we provide. Your complete satisfaction with every job is our mission."

John Stembel | Owner
Company Information
Services Offered
Total Home Care of Georgia, Inc., offers gutter cleaning, downspout flushing, and gutter repair for residential and commercial customers. Additional services include pressure washing, window cleaning, and chandelier cleaning. The company offers free in-home quotes.
Minimum Job
A $125 minimum is required.
Warranty
Total Home Care of Georgia offers a 100 percent customer satisfaction guarantee. If a customer is not satisfied with the work, the company will return to address any concerns.
Company History
The family-owned company was established in 1984.
Distinctions
Owner John Stembel is a member of the International Window Cleaning Association (IWCA).
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker
Address
3610 Dekalb Technology Pkwy Suite 150
Atlanta, GA 30340
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 4:00 pm
Sun
Closed

Compiled Score:

Total Home Care of Georgia, Inc. has received 4.8 out of 5 stars based on 74 customer surveys conducted through GuildQuality.
5
66
4
4
3
2
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/20/2021

“Friendliness and quality of service were exceptional.”

Review by
08/20/2021

“The service people were friendly and did a thorough job, and I'd highly recommended them.”

Review by
08/20/2021

“They met all of my expectations.”

Review by
08/20/2021

“They did what I asked them to do.”

Review by
08/02/2021

“I'd like to recognize the crew that came to do the cleaning.”

Review by
07/20/2021

“I appreciated how they alerted me about my roof. I was able to replace my roof before further damage was done.”

Review by
07/19/2021

“They do a good job.”

Review by
07/19/2021

No review comments provided

Review by
07/19/2021

“Total Home Care of Georgia, Inc. met all my expectations.”

Review by
07/19/2021

“I'd like to recognize George for exceptional service..”

Review by
07/19/2021

“They are very professional, timely, and clean the gutters well. They always do what they say they are going to do.”

Review by
07/19/2021

“I was totally satisfied with Total Home Care of Georgia, Inc.”

Review by
07/19/2021

“I would like to recognize the two service technicians that were on-site for their exceptional service.”

Review by
07/19/2021

“They met/exceeded my expectations by completing the project they were hired to do. I would say the window cleaning was very good!”

Review by
07/19/2021

“No, They came and did their job, and we were all happy.”

Review by
07/19/2021

“Everyone has always done a great job. It has been a couple of years.”

Review by
07/19/2021

No review comments provided

Review by
06/23/2021

“They met or exceeded my expectations, as they did exactly what I expected to have happen.”

Review by
06/23/2021

No review comments provided

Review by
06/22/2021

“We had Kyle come out and take care of gutters and roof and he did a fabulous job.”

Review by
06/22/2021

“Overall, it was a great job.”

Review by
06/22/2021

“On several occasions they've done part of the driveway as well as the roof and gutters.”

Review by
06/22/2021

“They have all been great!”

Review by
06/22/2021

“I have used total home care for more than 15 years and have been very happy with them.”

Review by
06/22/2021

“I would like to recognize the pressure washer technician for his exceptional service.”

Review by
06/22/2021

“I was satisfied with the work and the interactions with the folks at the company.”

Review by
11/05/2020

“Total Home Care made the servicing of our roof and gutters easy and painless. They did a thorough job at a great price.”

Review by
11/05/2020

“I love that it's a family-owned business. I have loved how they reach out to remind me it's time for a service.”

Review by
11/04/2020

“They are always consistent, available and personable.”

Review by
11/04/2020

“Robert is awesome.”

Review by
11/04/2020

“They have always done a good job.”

Review by
11/04/2020

“Our expectations were met by Total Home Care of Georgia, Inc.”

Review by
11/04/2020

“Total Home Care of Georgia, Inc. is always professional, on time and completes a good job.”

Review by
11/04/2020

“Total Home Care of Georgia, Inc. met my expectations with the gutter cleaning.”

Review by
11/04/2020

“I would like to recognize, John Stimble.”

Review by
11/04/2020

“They are always very responsive!”

Review by
11/04/2020

“They provide excellent service and are always on time.”

Review by
11/04/2020

“They did what they said they would do, and they were great!”

Review by
11/04/2020

“I would like to recognize the gentleman who cleaned our gutters. I don't remember his name, but he was very professional and nice. He also explained everything to me very well.”

Review by
11/04/2020

“All areas exceeded my expectations.”

Review by
11/04/2020

“They are all professional, knowledgeable, and courteous. They were a great quality group.”

Review by
11/04/2020

“I would like to recognize Orlando who washed the windows, and Robert & Saavedra who cleaned the gutters.”

Review by
11/04/2020

“I strongly recommend them.”

Review by
11/04/2020

“Orlando provided exceptional service.”

Review by
11/04/2020

“They provided a very thorough and prompt service. I appreciated them coming on time to do the gutter cleaning.”

Review by
11/04/2020

“It still leaks. It is not as bad, but it still leaks.”

Review by
11/03/2020

“They went above and beyond to make sure my house was totally taken of.”

Review by
11/03/2020

“Total Home Care of Georgia is always very pofessional and friendly when they come to do the work.”

Review by
01/17/2020

No review comments provided

Review by
01/16/2020

“They met my expectations.”

Review by
01/16/2020

“I would recommend them with reservations. They did a good job cleaning my gutters. Several screens had fallen off my gutters and they would not put them back up.”

Review by
01/10/2020

“Tish and another woman that came where very helpful.”

Review by
01/09/2020

“I would not recommend them, even after being a long-time customer due to our last visit from them. They charged me for services that were not needed or completed.”

Review by
12/13/2019

“I would like to recognize the project manager, Patrick for his exceptional service.”

Review by
12/06/2019

“They do a great job.”

Review by
12/03/2019

“The technicians put extra guards in the gutters and they fished out a bottle from my downspout that was missed by my inspectors.”

Review by
12/02/2019

“I had a good experience with the whole process. They came back and did some more work for us. In general, they did a really good job and I would be willing to use them again and recommend them to others.”

Review by
11/30/2019

No review comments provided

Review by
11/27/2019

“The office manager is very pleasant and even calls me occasionally to see if I need anything.”

Review by
11/26/2019

“They did an excellent job, and everything was clean. There were no leaves. I was very pleased with the total clean up. I'll probably be using them again once the leaves fall.”

Review by
11/26/2019

“I would like to recognize Julie for her exceptional service.”

Review by
11/22/2019

“They met or exceeded my expectations as they worked in a timely and quick manner and finish up on time.”

Review by
11/22/2019

“I have been using Total Home Care for a long time and they met all of my expectations all the way around.”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“I love the company and I will be giving them a call in a few weeks to come back out.”

Review by
11/22/2019

“They were very punctual. It was very easy to contact them and schedule the work. They were reasonably priced.”

Review by
11/22/2019

“I would like to recognize, Jennifer. She is always very helpful and knowledgeable.”

Review by
11/21/2019

“I was satisfied with the cleaning of the gutters and the roof.”

Review by
11/18/2019

“The quality of work and flexibility were great.”

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

“They were very good at communicating about when they would come out and what was going on.”

Review by
11/16/2019

“Well anyone that they have send out here have done a wonderful job. They know what they are doing and have taken are of any problems.”

Review by
11/16/2019

“I've used them for many years, they've always been reliable and on time.”

Review by
11/16/2019

“All of them”

Review by
12/20/2018

“I was most satisfied with the window cleaning that Total Home Care of Georgia did for me.”

Review by
12/19/2018

“I was most satisfied with their timeliness. They show up on time, they do what they say they're going to do, ad they finish. It's a complete process, unlike so many things these days.”

Review by
12/19/2018

“They met our expectations in all areas.”

Review by
12/19/2018

“I would like to recognize the lady who runs the office for her exceptional service, they wrote a thank you note thanking me for my business.”

Review by
12/19/2018

“I was satisfied with the work Total Home Care of Georgia did on my gutters.”

Review by
12/19/2018

“Total Home Care of Georgia is always professional, and I do not have to be present during the gutter cleaning which is a plus for me. Total Home Care of Georgia also does a great job at cleaning up any mess from the gutters.”

Review by
12/19/2018

“They did what they said they would do. I am happy with them. I have used them for years.”

Review by
12/12/2018

“The person that we've worked with did a great job and was super nice.”

Review by
12/11/2018

“The guy who did the pressure washing did an amazing job. It just sparkled. The guy who did my gutters showed me there wasn't much in there, which I appreciated. The pressure washing guy was there a good long time. That exceeded my expectations.”

Review by
12/11/2018

“I don't know what the rest of the house looks like, so I really can't answer that.”

Review by
12/10/2018

No review comments provided

Review by
12/10/2018

“Total Home Care of Georgia, Inc showed up on time and did what they said. It was really easy and they did nice work!”

Review by
12/10/2018

“They always meet my expectations.”

Review by
12/10/2018

“I would recommend them. They come when they say they'll come, they do the job, and they're flexible about the bill. They take care of the mess and leave the property blown and clean.”

Review by
12/06/2018

“The first time they came out they were superior. I think it all comes down to who does the job. I do not believe he had enough help or training to complete the job.”

Review by
12/05/2018

“Everyone I worked with was courteous and professional. The lady in the office who answers the phones and does the schedule was very nice also.”

Review by
12/05/2018

“I am likely to recommend Total Home Care of Georgia, Inc. to a friend. They did a great job on a variety of services that they performed for us.”

Review by
12/05/2018

“Total Home Care of Georgia, Inc. did well with gutter cleaning and they were prompt in coming out and doing the job quickly.”

Review by
12/04/2018

No review comments provided

Review by
12/04/2018

“I would like to recognize Robert for his exceptional service.”

Review by
12/04/2018

“I would like to recognize the gutter cleaners at Total Home Care of Georgia for their exceptional service.”

Review by
12/04/2018

“I would like to recognize the technician who did my work for his exceptional service. He did a fine job.”

Review by
12/04/2018

“I would like to recognize Chris Nieves for his exceptional service.”

Review by
12/04/2018

“I would like to recognize the first guy who came out. When they do the roof, they send two guys. They are always really professional and really nice guys, and they always seem to go over what is required. I don't let anybody else on my roof but them! They sent two different crews, and both were excellent. They come every year and they do a good job.”

Review by
12/04/2018

“They met all my expectations.”

Review by
12/04/2018

“I was satisfied overall.”

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