Outback GutterVac
4th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Outback GutterVac has received 4.7 out of 5 stars based on 190 customer surveys.
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4th year as a Best Pick Call
"All gutter cleaning and power washing services are not the same. We believe that our patented ThunderVac technology has revolutionized gutter cleaning by powerfully outperforming other methods to get roofs and gutters clean, not just cleared."

Gillian Harper | Chief Development Officer
Company Information
Services Offered
Outback GutterVac specializes in residential and commercial gutter cleaning and power washing services. The company also offers a removable gutter protection system called GutterRoo and performs minor gutter repair services, including resecuring gutters and sealing seams.
Services Not Offered
The company does not replace gutters.
Minimum Job
A $150 minimum is required.
Company History
Outback GutterVac was founded in Australia in 1995 and was launched in the US in 2012.
Distinctions
The company is an affiliate of the National Association of Residential Property Managers and is a member of the Atlanta Apartment Association.
Additional Information
Outback GutterVac uses its patented ThunderVac Technology to vacuum dirt and debris from gutters. The company offers several service plans.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell

Compiled Score:

Outback GutterVac has received 4.7 out of 5 stars based on 190 customer surveys.
5
161
4
15
3
7
2
7
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/09/2017

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Review by
09/09/2017

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Review by
09/09/2017

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Review by
09/06/2017

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Review by
09/06/2017

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Review by
09/05/2017

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Review by
09/05/2017

“Ryan was punctual, polite, knowledgeable and meticulous. He found issues/shortcuts (eight month old home) that the builder took that were causing my problems! As a result, the builder returned and replaced all ten downspouts at no charge! Thank you Ryan and Outback GutterVac!”

Review by
09/02/2017

“I have the team scheduled every six months to clean my home gutters. I am satisfied with their professionalism and work ethics.”

Review by
09/02/2017

No review comments provided

Review by
09/02/2017

No review comments provided

Review by
09/01/2017

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09/01/2017

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Review by
09/01/2017

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Review by
09/01/2017

“Excellent work! They care about the details and the quality of their work.”

Review by
09/01/2017

“The service providers were punctual, professional and courteous. They worked quickly and completed the job within an hour. We were very pleased.”

Review by
08/31/2017

“They made no attempt to pressure wash the front porch of my house. When I requested that the porch floor be washed, they refused. I'd rather vote with my feet than make a fuss. I will never use this company again.”

Review by
08/31/2017

“Great work, great and friendly guys, very smart guys ,very helpful. If ever need more work done, will call back. I told all friends about them. House looked like it had been painted.”

Review by
08/31/2017

“Great service, quick and efficient. Very pleasant to deal with too”

Review by
08/31/2017

“I believe they did a good job on cleaning the gutters. I also paid for them to seal the seams of my gutters and they still leak. I have called with no reply. They also gave me a bid to clean my windows via pressure washing. I instructed them to move forward and cannot get a call back to complete the job after months.”

Review by
08/31/2017

No review comments provided

Review by
08/31/2017

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Review by
08/31/2017

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Review by
08/31/2017

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Review by
09/15/2016

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Review by
09/12/2016

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Review by
09/12/2016

“Na”

Review by
09/10/2016

“I did not have a good experience. I have recommended them to my customers, but had never used them at my own home. It was a VERY BAD experience.”

Review by
09/09/2016

“They came out and did some work. Don't know what work but did not clean my gutters. I hired another company 2 weeks later and they showed me just how bad the gutters were stopped up. Your guys did not do anything.”

Review by
09/09/2016

“Very  easy and professional! I'll use them again and won't hesitate to recommend them.”

Review by
09/09/2016

“Polite,  knowledgeable staff. Work was done quickly and thoroughly. Also made a gutter repair that we did not notice.”

Review by
09/09/2016

No review comments provided

Review by
09/07/2016

“The 2 reps who came worked for less than 3 min., merely blew out debris from the roof, not open and clean gutters as expected, so when it rains, same problem of water overflowing From gutters happen. They did this job a year ago , thus I did not ask them back and will not recommend this company to anyone.”

Review by
09/06/2016

“GutterVac did a decent job cleaning our gutters. Over the 3 years it did not seem like we accumulated a lot of debris in the gutters. Also, I was slightly disappointed in the cleaning of the area underneath the gutters. I did mention this to the customer service representative, they noted they would take a look at it but did not.”

Review by
09/03/2016

“Excellent  service. My yard was left entirely free of debris.”

Review by
09/03/2016

No review comments provided

Review by
09/02/2016

“Office extremely helpful/professional setting up appt. compared to other services who didn't even return calls. Techs OK but they finished and left without telling me, and missed one of the minor repairs I requested. Lost 2 hours of a vacation day waiting on them to return from across town. Gutters were much less dirty than expected (no way to check in advance due to high roof lines), so job was very easy for them. Minor repairs were really only benefit I received, so unfortunate that overlooked repair caused so much inconvenience for them and me.”

Review by
09/01/2016

“A little higher in price than others but they did a quality job.”

Review by
09/01/2016

No review comments provided

Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

“I  will definitely call them again!”

Review by
08/31/2016

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Review by
08/31/2016

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Review by
08/31/2016

“This  company has one of the greatest ideas/inventions that has come along in the last 2 years. You no longer need to pay people to throw muddy dirty leaves onto your shrubs and flowers only to try and pick up what they can. Technicians were very knowledgeable and clean. The Australian motif is carried throughout the experience.”

Review by
08/31/2016

“They did a much better job than any other gutter cleaner we've used. They actually removed the material entirely from the gutter into their vacuum system. Other gutter cleaners threw it on the ground or washed it to the downspout.”

Review by
08/31/2016

“They  did a great job, were on time and got it done without any problems. Quick and clean!!”

Review by
07/27/2015

“The work was fine. Outback GutterVac did a good job—they are fine.”

Review by
07/27/2015

“They showed up on time, they did a good job, and they cleaned up after themselves. They cleaned all my gutters. I would give them an A+.”

Review by
07/27/2015

“They were very thorough and pleasant to work with. They did gutter cleaning for me. They just came out once to do the work. My neighbor had used them. I would rate Outback GutterVac as an A.”

Review by
07/27/2015

“It's just good overall service, prompt and thorough. They did power washing. It was like a friend recommendation kind of thing. I would give them an A.”

Review by
07/27/2015

“They were quite professional and timely, and they did a great job. It was gutter cleaning that they did for me. I was referred to them by someone, and I would give them an A.”

Review by
07/27/2015

“They did a lot of work for us. I like everything about them. We're a company and all they do for us is clean the gutters. I chose them because they're part of my business networking international group. I would give them an A.”

Review by
07/27/2015

“They did a good job. I like the system and the process they did. They worked hard. They did a very good job. I was real pleased. It was a very fair price. They show up. I was happy. They did gutter cleaning for me. They got an A grade.”

Review by
07/27/2015

“It was absolutely phenomenal. They went over and beyond the call of duty. They did everything. They did driveway. They did the house. Everything outside of the house, they did. I chose them because the realtor that I use, they do their work exclusively. I'd say they're an A.”

Review by
07/27/2015

“Everything has been fine with them. They’re very good. They just showed up on time and got the work done for the price that they quoted. They cleaned out the gutters, and then they actually found some that were loose, so they fixed that, too. I would give them an A.”

Review by
07/27/2015

“They were on time, and they did the work as promised. They do gutter cleaning for me. They cleaned up all the stuff that was in the gutter instead of just dumping it over the side of the roof, and they took it all away. My neighbor had recommended them. They’re A+.”

Review by
07/27/2015

“I don't know of anything negative about it. It's been quite a while, I don't really remember much about them. I know they did the job, apparently showed up on time and did what I contracted with them to do. That was gutter cleaning that they did. The reviews and the price made me gravitate toward them. I would give them an A, I guess.”

Review by
07/27/2015

“He was just real responsive and got it done and did a good job and the price was reasonable. They actually did pressure washing and then he's in the midst of quoting our gutters as well. It's a rental house so he's dealing with the property manager. I actually know his mother-in-law so I heard about them from his family. I would say they get an A.”

Review by
07/27/2015

“They were professional. They came in, got the job done, and left. They cleaned our gutters. I think I probably chose them because they said that they sucked the leaves and everything out of the gutters so that there is no debris left behind. I noticed the difference, and there was no debris left behind. I would use them again. They deserve an A+.”

Review by
07/27/2015

“They go above and beyond to make sure that the gutters are exceptionally clean, and if they see leaves on the driveway as they're walking past, they'll get rid of them for you even if they're mushy. I just chose them because they were such a reputable company. I would recommend them based on my experience. The company gets an A grade from me.”

Review by
07/27/2015

“They were available and it was quick and that was why I chose them. They cleaned the gutters and they did some power washing. I chose them because of their availability and the price. I'd give them a B. I thought their price was a little bit high on their power washing. That's the only thing I would say.”

Review by
07/27/2015

“It's just easy to work with them. They come out, they do the work, and away they go. There is no mess, and I don't have to worry about them. They do gutter cleaning work for me. Susan Doyle, one of their representatives, is in my networking group. I would absolutely recommend them. I would give them an A+ rating.”

Review by
07/27/2015

“They changed their name. We've used them several times. They started with a different name and then they changed it to this—we really didn't know who they were when they changed. They did an excellent job. They vacuum rather than blow, pick up, or the normal kinds of gutter cleaning. They have a big vacuum cleaner that's inside their truck, and they vacuum up the gutters. It's a very well designed system. My wife found out about them, and I would recommend them to a neighbor or friend. I've got to go with an A grade for them. They're really good.”

Review by
07/27/2015

“They've done my gutters twice. They've been super. The first time they came, they gave me photos that showed how clean the gutters were which is cool because generally, you just don't know what you're getting and they were very inexpensive. They were a little more pricey the second time but they did a really good job. They just cleaned gutters. They've done them both on my home and my rental property. I chose them because I knew someone in the company so it was because of that. I would give them an A.”

Review by
07/27/2015

“They did what they said they were going to do which is clean our gutters. What I liked is they gave us an estimate, they told us when they were going to do it, and they did what they said they were going to do when they said they were going to do it. I've got a legal council, and I represent them. I like to use the services provided by my clients and I needed to have my gutters cleaned so it worked out right. I would give them an A rating.”

Review by
07/27/2015

“They were very professional. They were there when they said they were going to be there. The job was quick and easy. They were great. They were everything that I expected. It was pressure washing that they did. They pressure washed two buildings I have. I know one of the guys through another company that he works for and owns, actually. He gave me his information from there. I would definitely give them an A+.”

Review by
07/27/2015

“They came out pretty much right away. We didn't need to have anybody there which was OK. It looks like they re-evaluated the gutter and made the decision to replace it because it was coming loose from the wall. Since then, we've had a monstrous storm and no water into the garage. I think it might've been the people I rent the home from, they may have suggested them. I would give them an A. They did great.”

Review by
07/27/2015

“We've had them come back again. I like the way they clean the gutters. It's a thorough job. They have done a wonderful job, and we'll have them come back when the gutters need cleaning next time. It was intriguing because they do vacuum the gutters. They clean them so I'm very, very pleased. They provide a before picture and after picture. I would rate them as an A.”

Review by
07/27/2015

“Outback GutterVac gets an A grade from us.”

Review by
07/27/2015

“Outback GutterVac gets an A+. They're amazing.”

Review by
10/02/2014

“I had a positive experience the first time, then the second time I tried to use them, they do not cover this area. I called them sometime in the spring or summer and they said they do not cover this area. I have used them in the past and they were very good. People came and did the job. I'd tell someone they won't be able to use it here. I'd give them an A-.”

Review by
10/02/2014

“They made sure everything was clear, they cleaned up, they showed up on time and it was a fair price. One of my neighbors recommended them. I would recommend them for the reasons that I gave you. I would give them an A- or B+. They did have to come back one time because there was a clog that they didn't get out the first time, but they came back at no charge and it was fine.”

Review by
10/02/2014

“They were on time, did a good job. Their customer service was good from what I can remember. I didn't have to call them back with any issues after the work was done. I would tell someone they did a good job, it would be someone to refer them to. I'd give them an A.”

Review by
10/02/2014

“Outback GutterVac does it using a vacuum, which is different from what other people provide. They were on time and efficient, and I thought the work was good. I didn't have to call them back for any issues. I would recommend them and give them an A+ grade.”

Review by
10/02/2014

“I got a call a week or so ago from another gentleman as well. The job that they did was good, good results of the expectation. I didn't have to call them back with any issues after the work was done. I'll give them a solid A.”

Review by
10/02/2014

“They just did a good job. Their customer service was very good. I didn't have to call them back for any issues after the work was done. I'd refer them. I'd give them an A.”

Review by
10/02/2014

“They came when they said they would come, they did a great job, and the cost was to my liking. I would recommend Outback GutterVac. They’re an A+ company.”

Review by
10/02/2014

“They did everything they said they would do. Their customer service was good. They did everything we asked them to do. I would refer them. I thought they did a good job. I'd say I'd give them an A.”

Review by
10/02/2014

“I liked the whole service. They vacuumed the gutters, and there wasn’t any mess left behind. They were very professional and did a great job for us. I highly recommend them—they’re excellent.”

Review by
10/02/2014

“They provided before-and-after pictures. They just seemed to be a very professional company, and they did a very thorough job. Their customer service was great. There were no issues. Anytime I called to set up the appointment and that kind of stuff, they returned my call quickly. I'd recommend them. They earned an A+.”

Review by
10/02/2014

“They did what they said they were going to do. There were no surprises, and everything went according to plan. I'd give them the best grade.”

Review by
10/02/2014

“Outback GutterVac just did a good job—they went above and beyond. I would recommend the company. I would rate them as an A+.”

Review by
10/02/2014

“They just did the gutter cleaning and they kind of gave the roof a once over and inspected it. I would give them an A.”

Review by
10/02/2014

“Their information was helpful, and they were absolutely professional. From start to finish, they were outstanding—A+.”

Review by
10/02/2014

“They showed up on time and did a good job. I had them clean my dryer vent. I would say I'd give them an A.”

Review by
10/02/2014

“I was happy with them. I'll give them an A and they seemed to know what they were doing, they were very polite.”

Review by
09/30/2014

“I liked the gutters cleaned and nobody walking on the roof. I like the method they used. I'd give them an A.”

Review by
09/30/2014

“Outback GutterVac was awesome. I think they were a referral from a networking group. They should get an A.”

Review by
09/30/2014

“They were on time and extremely professional. I would grade them as an A.”

Review by
09/30/2014

“Most gutter cleaners blow stuff off the house, but Outback GutterVac vacuumed everything up so that there was no mess. It was phenomenal, and the guys were great. They were just awesome. I’d give them an A+.”

Review by
09/30/2014

“Their customer service was really good. They called me the night before, showed up on time, and did what they were supposed to do the way they said they were going to do it. I thought it was a great, A+ job”

Review by
09/30/2014

“They were good in a lot of ways. They showed up on time, they did the job that I asked them to do, and they actually cleaned up behind the previous company that they took over for. I'd give them an A.”

Review by
09/30/2014

“I had used a special they were doing so it was very inexpensive. They got it done quickly. We didn't seem to have any problems. I'd give them an A.”

Review by
09/30/2014

“They did some pressure washing. I know they were supposed to do the guttering, I never really checked. I just heard of them and called them. I didn't know them prior to that. I'd give them a B. I really don't know about the gutters. I wasn't really able to check on them.”

Review by
09/30/2014

“They were fast, and it was convenient for them to come out and get the gutters clean. They did a good job. They had state-of-the-art equipment, and I liked that the price was reasonable. I'd give them an A; it wasn't outright perfect, but it was great. I would absolutely recommend them.”

Review by
09/30/2014

“That's been about a year ago. They did a very good job. They were the right price. They were very efficient. The staff that was here was very professional. It was just getting started in the business and I kind of like to use people that are just getting started and they had a good price, so we chose them. I'll give them an A.”

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