Rack Generators
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Rack Generators has received 4.6 out of 5 stars based on 30 customer surveys conducted through Our Research Partners.
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1st year as a Best Pick Call
"We understand the importance of protection a generator provides. But we also want you to be aware, Rack Electric's long-term commitment to our customers only starts with the installation. We look forward to a relationship that lasts years as we service and maintain your generator."

Jesse Rack | Vice President
Company Information
Services Offered
Rack Generators specializes in generator services, including generator installation, maintenance, repair, replacement, and remote monitoring. The company provides after-hours generator emergency service and free estimates.
Services Not Offered
The company does not install or offer portable generator service.
Minimum Job
A minimum of $12,000 is required.
Warranty
Rack Generators offers a one-year parts-and-labor warranty and honors manufacturers' warranties.
Company History
The local, family-owned company was founded in 1994 by John Rack.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Rack Generators services and provides products by Generac.
Areas Served
Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lake Worth, Lantana, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach
Address
153 NW 16th Street
Boca Raton, FL 33432
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
EC13002600, LI45024

Compiled Score:

Rack Generators has received 4.6 out of 5 stars based on 30 customer surveys conducted through Our Research Partners.
5
21
4
6
3
3
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/14/2022

No review comments provided

Review by
07/13/2022

No review comments provided

Review by
07/13/2022

“They took care of me when they could have blown me off. Really and truly. They went out of their way to take care of me.”

Review by
07/13/2022

No review comments provided

Review by
06/30/2022

No review comments provided

Review by
06/29/2022

No review comments provided

Review by
06/28/2022

“Very organized. Pricing is relatively reasonable. Everyone is accommodating and pleasant to work with, there were just a few shortfalls with respect to the digging of the trench that resulted in many wires being cut, I would have to contact Rack to get certain things moving like the tanks being installed or to perform maintenance. The biggest problem was the permits. Unfortunately, you pulled a guy from county who was very particular with the permit approvals, but he would respond quickly and you guys did not keep up with the responses resulting in a longer delay to obtain the permits. I had to pull the permit to find out status because every time I called I was told you were waiting on county, but found that they had responded three weeks prior and it was you guys that did not respond. There were delays in responding to the permitting process until I contacted you guys and stayed on top of it. On the grand scale of the project these issues are not too significant, other than the loss of time with permitting as we got closer to hurricane season which was an expressed concern since everything was ordered well before; otherwise, everything was great.”

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

No review comments provided

Review by
06/23/2022

“Did what we agreed upon - price and quality.”

Review by
06/22/2022

“I would recommend Rack for their professional staff, installers, and sales department. Estimates were honest and detailed. Payment was very well timed out so that the cost was manageable.”

Review by
06/22/2022

No review comments provided

Review by
06/22/2022

No review comments provided

Review by
06/22/2022

No review comments provided

Review by
06/22/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

“It took about 6 months to put in. They completed it, and it works fine.”

Review by
06/21/2022

“Not only has Rack Electric been punctual to everything we asked of them, they have also been very attentive to my needs and I have recommended them.”

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

“I have referred them to 3 different people.”

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

“They made the process easy.”

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/21/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

No review comments provided

Review by
06/17/2022

“Outstanding customer service. Very talented and knowledgeable staff”

Review by
06/17/2022

No review comments provided

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