Overhead Door Company of Washington, DC
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Overhead Door Company of Washington, DC has received 4.8 out of 5 stars based on 242 customer surveys conducted through GuildQuality.
5
204
4
29
3
7
2
2
1
0
6th year as a Best Pick Call
"Overhead Door is the original manufacturer of residential garage doors and openers. For more than 45 years, Overhead Door of Washington, DC, has represented the best in craftsmanship, reliability, and customer service within the industry. We've built our business on honesty and total commitment to customer satisfaction."

Justin White | Service Manager
Company Information
Services Offered
Overhead Door Company of Washington, DC, provides garage door and garage door opener repair, sales, and installation. The company repairs broken cables, springs, and rollers and offers door section replacement. Residential emergency service is available at standard rates 24 hours a day, 7 days a week.
Warranty
All garage doors and garage door openers are backed by factory warranties that vary by product.
Company History
The company was started in 1973.
Distinctions
Overhead Door is a member of the International Door Association.
Additional Information
The company is an authorized distributor of Overhead Door Corporation products and offers an extensive line of doors, including steel, aluminum, wood, carriage-style, vinyl, and insulated garage doors, as well as automatic garage door openers in belt-, chain-, and screw-drive options.
Areas Served
Washington, DC
Address
8641 Virginia Meadows Drive
Manassas, VA 20109
Hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
Licenses
#50007897

Compiled Score:

Overhead Door Company of Washington, DC has received 4.8 out of 5 stars based on 242 customer surveys conducted through GuildQuality.
5
204
4
29
3
7
2
2
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2019

No review comments provided

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Mr. Dan and his assistant who did the garage door openers were very helpful.”

Review by
09/06/2019

“I would like to recognize Dan Archer.”

Review by
08/29/2019

“I would like to recognize the technician for his exceptional service.”

Review by
08/29/2019

No review comments provided

Review by
08/28/2019

“I would like to recognize the salesmen that worked with me. He was amazing! I will be working with Overhead Door company on two more big projects because of him.”

Review by
08/27/2019

“Nope.”

Review by
08/27/2019

No review comments provided

Review by
08/27/2019

“I was most satisfied with the consultation.”

Review by
08/27/2019

“Overall, I am satisfied with Overhead Door Company of Washington DC. If they had taken the correct measurements the first time, I would have been more satisfied. It just took to long to get the correct garage door.”

Review by
08/21/2019

No review comments provided

Review by
08/16/2019

“They were diligent in trying to find the most economical route. The possible alternative ended up being replacing the entire door which surprised me.”

Review by
08/08/2019

No review comments provided

Review by
08/08/2019

“I would like to recognize my installer, he did a very good job.”

Review by
08/08/2019

“The gentleman that installed the door was very professional, knowledgeable, and did the project quickly. He had everything he needed to get the job done”

Review by
08/08/2019

“I would use them again,”

Review by
08/08/2019

No review comments provided

Review by
08/08/2019

“I would like to recognize the salesperson for his exceptional service.”

Review by
07/19/2019

“I would like to recognize the installers and the sales person.”

Review by
07/15/2019

No review comments provided

Review by
07/13/2019

“Overhead Door is a reliable company. I was very pleased overall with my experience.”

Review by
07/13/2019

“They are quick, competent, and provide good quality.”

Review by
07/12/2019

“I was impressed with them in comparison to other work done on the house. They were professional, courteous, and it was an all around great experience.”

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“I would like to recognize the technician for his exceptional service.”

Review by
07/12/2019

“They had good timeliness and speed of service.”

Review by
07/12/2019

“Salesman.”

Review by
07/12/2019

“They were excellent.”

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“I would like to recognize the service guy that was out last for his exceptional service. He did a great job. Also, the guy that installed the door for his exceptional service.”

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“They exceeded my expectations in every way. Their materials were better than I expected. Their care and skill during installation and quality check were outstanding.”

Review by
07/12/2019

“They met all of my expectations and did a good job.”

Review by
07/12/2019

“They met or exceeded my expectations in all areas. They were great.”

Review by
07/12/2019

“I would like to recognize Danny, the guy that quoted for me. He was wonderful, prompt and courteous.”

Review by
07/12/2019

“They are a great company to work with.”

Review by
07/12/2019

“Mr. Slater was thrilled with the promptness in getting someone out quickly.”

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“Very professional company.”

Review by
07/12/2019

“I was impressed with the work that was done and how quickly it was done.”

Review by
07/12/2019

“The door is good and runs well.”

Review by
07/12/2019

“I would like to recognize my installers for their exceptional service.”

Review by
07/12/2019

“I would like to recognize the installer for his exceptional service. It was amazing to see how he worked by himself and was able to pull that off fixing the problem that the salesperson induced by allowing me to put in an outlet where the motor should hav”

Review by
07/12/2019

“I think it was an okay service at an okay price. I had issues with their follow-up as well.”

Review by
08/06/2018

“I don't have a specific person I would like to recognize, but everyone from the company was actually super great.”

Review by
08/06/2018

“I would like to recognize the salesperson and the installer. They both were very nice.”

Review by
08/06/2018

“The guy who came here did a very fine job. I don't know his name right now.”

Review by
08/06/2018

“Everything went exactly as planned and there were no surprises.”

Review by
08/06/2018

“I was most satisfied with the completion of the job.”

Review by
08/06/2018

“I was most satisfied with their honesty.”

Review by
08/06/2018

“I have already recommended.”

Review by
07/27/2018

No review comments provided

Review by
07/27/2018

“The technicians they sent to do the installation were fabulous. They were very professional and everything was clean and spotless when they left. They swept everything up and left it very clean. Also the main salesman I worked with Kevin, he worked really hard for me to get everything scheduled and done on time. He was great.”

Review by
07/27/2018

“They exceeded my expectations in craftsmanship of the work.”

Review by
07/26/2018

“They exceeded my expectations with the quality.”

Review by
07/26/2018

“I'd like to recognize the installation team. They did a very good job.”

Review by
07/26/2018

“The initial visit set my expectations pretty high and they were absolutely met, so that was great.”

Review by
07/26/2018

“They were good to work with and we were very satisfied.”

Review by
07/26/2018

“They met everything with flying colors. They did everything they said in a timely manner.”

Review by
07/26/2018

“I would like to recognize Kevin for his exceptional service. He was the salesperson and he did great. Also, the installer did a wonderful job and he was very competent.”

Review by
07/26/2018

“I was most satisfied with them because they are very open and honest.”

Review by
07/26/2018

“They exceeded my expectations in all areas. They were beyond outstanding.”

Review by
07/26/2018

“The three guys that I dealt with were all very good, so I would like to recognize them for their exceptional service.”

Review by
07/26/2018

No review comments provided

Review by
07/26/2018

“Their professionalism was very impressive.”

Review by
09/24/2017

“I liked that I didn't have to do it myself. I'd give them an A. I'd recommend them.”

Review by
09/24/2017

“They were just punctual and did a good job. I'd give them an A.”

Review by
09/24/2017

“The guy that installed it was very friendly, very nice job. He did a nice job. I'd give it an A overall. I thought their quality of work was good. They were on time. I would recommend them.”

Review by
09/24/2017

“There was a problem with the original install of the door. They came out and did it for free. I think they did a whole new doo. So I was very, very happy.”

Review by
09/24/2017

“All around they were very professional and did a great job. I'd give them an A+. I would absolutely recommend them.”

Review by
09/24/2017

“It was great. They did a great job, and I love the door. I didn't actually move the things that I should've and they did. They were great, no complaints. I'd give them an A all across the board. It couldn't have worked out better. They were there when they said they were going to be. Overhead Doors did the job they said they were going to do. When you don't have to follow up and call back, that's always a good day. I'm very happy with them. I would absolutely recommend them.”

Review by
09/24/2017

“I think it's been working fine. I was pleased with their service. They were very professional. Their service was good, their estimate was reasonable, the work they did was quality and there were no surprises. In fact, at one point they had missed a part or a piece. The fellow called one of his other co-workers and he brought the piece down from one of their stores somewhere around the DC area, but I was very satisfied with them. I'd say an A.”

Review by
09/24/2017

“The installation and the product were great. I liked the fact that they came pretty quickly and installed the garage door. There were no problems with it. It worked just as advertised. It was perfect. I'd give the overall experience an A+. I thought they did a great job. I'd be very likely to recommend them.”

Review by
09/22/2017

“They're very responsive. When there were some issues, they were able to come back and take care of it. That was very good. I would give them an A+. The last gentleman that came out was very confident. He was able to handle a problem that the other two mechanics weren't able to handle. I'd recommend them.”

Review by
09/22/2017

“They were very professional, businesslike. They gave me an estimate, and they did what they said they were going to do. The door has operated perfectly ever since. I'd give them an A. Everything's fine. It couldn't be better. The whole thing was very brief. I would recommend them.”

Review by
09/22/2017

“It was great. It was a good, quality product. The guy that came out was very efficient, very competent. Everything just went perfect. They did the installation of a new door. I'd give the overall experience an A+. I'm going to have them do more work for me.”

Review by
09/22/2017

“It was the garage door installation. I'd recommend them any day. Actually, I'm an architect, and I've used them both for commercial and residential. I was skeptical about having them do the residential, but it was topnotch. I'd give them an A+.”

Review by
09/22/2017

“They did a full replacement. I'd give them an A overall. There was a problem with it. The door had a big dent in it, but they brought me a new door right away. I don't know whose fault that was. They took care of the problem. I was very pleased with the result in the end. They didn't give me a hard time about it, but it wasn't perfect the first time. I would give them an A. I would recommend them.”

Review by
09/22/2017

“It was OK. They had very good customer service. The only thing is that after I put the door up, I had a couple of problems. I don't know if that was caused by them or maybe the equipment was malfunctioning, but other than that it was fine. Overall experience, I would give them an A. A lot of the times when I called the afterhours number, I didn’t get a response until the next day.”

Review by
09/22/2017

“The guy was very nice and he was very quick. He did the whole work himself, which was amazing to me. He took down the old doors, got rid of them, and put up the new ones. They're really nice. I'd give them at least an A. The guy came out once, measured everything, came out and installed it. It was when he said it was going to be. That was really good.”

Review by
09/22/2017

“The guy was extremely positive and professional and he helped me a lot. He explained everything as he went and fixed it. It works beautifully now. He replaced a couple of springs. It was mainly just to see why one garage door wasn't opening all the way, and that was because it was hitting an overhang, which I didn't release. He pointed it out and said, 'It's hitting this low part of the ceiling and that's why it won't go up anymore.' So, he fixed that. He adjusted it and he had to climb up over an old mustang to get to it. He was really wonderful. I cannot say anything bad about the experience. It was a good experience. I'd give them an A+. He didn't make a mess.”

Review by
09/22/2017

“They've always come through for us. I work for a general contractor now so he's used them a couple of times, but I've used them on my personal house and this new house. They've done everything I've asked for. I'd give them an A+. I don't have a problem. Whenever they said they'd be there, they'd be there. I made the appointment; they're there. I tell them what I want. They do it. They get it done. It gets in. I just haven't had any problems. The quality of work is excellent. When they said nine o'clock, my boss is very punctual. Nine o'clock and the guy was there. I always recommend them.”

Review by
09/22/2017

“They were very efficient, did a good job installing, and product has worked perfectly since then. I'll give them an A.”

Review by
09/22/2017

“They put in two garage doors. I'd give them an A. Their quality of work was good. Their customer service was fine.”

Review by
09/22/2017

“The work was a long time ago. They did excellent work, I have no complaints, and I would recommend them.”

Review by
09/22/2017

“They did excellent work. I had no complaints, and I'd recommend them for the most part. It was good.”

Review by
09/22/2017

“It was pretty straightforward. They just replaced the garage door and mechanism. I'd give it an A.”

Review by
09/22/2017

“Overhead Doors was very good. They were on time, prompt, courteous, very respectful, and did a very good job. I would give it an A+.”

Review by
09/22/2017

“They put on a solid, wood door on an 1894 carriage house in the middle of Washington DC. It was beautiful and it ran like a charm. I can't tell you how happy we've been. I would give them an A+.”

Review by
09/22/2017

“I have no complaints.”

Review by
09/22/2017

“They did the work they were supposed to do at a reasonable price. They did a full door replacement. I'd give the overall experience a B+.”

Review by
09/22/2017

“The gentleman was very generous, knew exactly what he was doing, and set it up in no time. I would give them a B. He was here before he was scheduled.”

Review by
09/22/2017

“Overhead Doors did the garage door for me. They were just very efficient. The installation was efficient, the product was efficient, that's it. I'd give them B+. I think they could have provided a little bit more explanation following the installation. It was very short on time, and they just handed the manual to me. I think if they had provided a little bit more guidance on site it could have saved a lot of time. Another thing is that he said there will be some functions that apparently are not available for this particular model. So understanding the right model that was installed for the customer may be very useful as well.”

Review by
05/13/2016

“The technician was on time, he was knowledgeable, he fixed the problem, and he made a recommendation on how to avoid the problem in the future. We had a thunderstorm and, during that thunderstorm, we had an electrical surge. It surged through the power outlet that the motor to the garage door was plugged into, so it shorted it out. He had to replace the outlet, and then he recommended that I buy surge protectors, individual surge protectors for the outlets. I would give the job an A. I'm very likely to recommend them.”

Review by
05/13/2016

“They  did a fantastic job. They repaired our spring and tuned our other garage door. They were quick, efficient, and we haven't had a problem since. I would rate them an A+. They were called the same day, showed up the same day, fixed the problem, and were under the quoted price. They showed up early, too. Based on the results, they’re an excellent company. Garage doors usually last about ten years, so if ours breaks, we’ll be calling them again. I'm very likely to recommend them.”

Review by
05/13/2016

“I liked pretty much everything. The guy that came out and gave the estimate was very professional and very thorough. The actual work was scheduled very quickly. The guy who did the installation seemed to really know what he was doing, and he put up with my kids watching him. I'd rate them an A+. If someone actually needed a new garage door, I would definitely recommend them.”

Review by
05/13/2016

“Overhead Door was on time. It was immediate work. I needed a quick quote and a quick action on their behalf, and they came through. The quality was great, and the staff was friendly and helpful. I would give them an A. I'm very likely to recommend them.”

Review by
05/13/2016

“The guy was clean cut, did what he did, knew what he was doing, and didn't waste any time. He was in and out, and he provided excellent service. I use them all the time because it's always good service. I'd give them an A+. I would highly recommend them.”

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