Allen Door & Service Corporation
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 77 Surveys
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Compiled Score: star star star star star
Allen Door & Service Corporation has received 5 out of 5 stars (A-rating) based on 77 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Since 1977, Allen Door & Service Corporation has provided expert garage door sales and service. Whether you're in the market for residential doors, commercial doors, or both, we're committed to providing you with the products you want and the service you deserve. That value is the core of our beginning and the strength of our future."

Bill Allen | President
Company Information
Services Offered
Allen Door sells and services residential garage doors and openers, including carriage house doors. The company also offers overhead, hollow metal, glass, and aluminum doors as well as rolling steel doors for commercial customers.
Warranty
Allen Door provides labor warranties and honors manufacturers' warranties.
Company History
Now a third-generation family business, Allen Door was founded by Roy Allen in 1977.
Distinctions
The company is a member of the International Door Association, and company president Bill Allen is a member of the Door and Hardware Institute.
Additional Information
Allen Door services all makes and models of garage doors and openers and is an official dealer of products by Raynor and C.H.I. Additionally, the company offers free estimates on new installations and is capable of providing same-day service on most repairs.
Licenses
PA015678
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“I can't say enough about how pleased I've been. They came twice within the same year to do repair and service, and they were outstanding. Allen Door is certainly an A+.”

“Spectacular. They came over, did what they said they were going to do, and got the job done. Everything's worked out well since. They repaired some springs. Allen Door deserves an A+.”

“We love Allen Door. They put in new garage doors. I would grade them an A+. They did a great job. I already have recommended them.”

“Just the ease of doing business with him—the honesty that I felt working with him made it a positive experience. He did an excellent job putting in the door lift and was very helpful in advising me what to do—where to put extra openers and things like that. He was extremely helpful; I would rate it an A.”

“The guy was very personable. He spent a lot of time making sure we had the right—I don't know all the parts but—coils and stuff—and he was very friendly. We talked about kids—both have kids the same age. Just very personable and definitely took the time to make sure everything was right, explained what was wrong. They deserve an A+; they were great. The door might have its own issues, but he did give me some follow-up, as far as we could grease it up. It's a little noisy, but I don't know if it's anything they did wrong. I think part of it is that the track system is probably a little old. I don't think it's anything they did wrong. Eventually we're going to have to upgrade. I don't remember anything being left behind, or anything like that. He definitely knew what he was talking about.”

“They were prompt, clean, and honest. It was something actually really simple, but I didn't realize it, and the tech that came out, came on time, and he was very honest. He said, 'Looks like it's a really easy fix; all I have to do is this, this, and this.' Instead of selling me a new door opener or something, he did the easy fix for me, and it's worked ever since. I would grade them an A. I would highly likely recommend Allen Door & Service.”

“They came by, and they fixed it. Excellent work. They fixed it, so it works. There was some piece inside the engine that broke, and to be honest with you, I guess he could've replaced the whole engine, and I would not have known any better, but instead he fixed the piece. He was definitely very honest. I'd give them all A's. Everything was fine. I haven't had a problem since.”

“I've used them for years; they've done great. They are great; that's all I can say.”

“They did a great job. They just made it real easy. They came out, were willing to work with me. I did some of the work. So, they worked with me with that. They were very clean, banged it out in one day. They put in two new garage doors. I'd give them an A.”

“Allen Door & Service did a good job, and they did it in a timely way—basement—and they had all the equipment and materials with them the first time. They had to replace the hinges going down the garage door that made it go up and down; they had to replace the weather stripping on the bottom of the door, and they put in a new garage door opener. I'd give them an A+.”

“They came on time; they did what they said. They replaced a spring and moved a button a few feet over that I didn't care for where it was located. It's an A+.”

“They're a very good company. I have no complaints. I'd give them A+ on everything. They've put doors in for me over the years in my business and my home.”

“I had nothing but good experiences with Allen Door & Service. I think they do beyond what they have to do when they come. They put up the new door; I had several problems with the springs breaking. I have them come every year. I would grade them an A+, because he helped—I hit the frame of my garage, and he helped me fix it, and he didn't have to do that.”

“One thing they couldn't do, and they seemed to be in a rush to get away from, was programming my car to the electronics of the door. The guy told me to look in my manual, and he took off. I had a problem with that. As far as the door itself, it's working fine. They put in a new motor to raise the garage door.”

“They came right out and fixed the problem. They replaced the garage door springs. 'A,' across the board.”

“They delivered on time and put the door in right. It was a complete replacement. I would grade them as an A. The quality of work was good. It was on time. They cleaned up after they left. I guess I would recommend them.”

“They must not have been bad because we can't remember. Everything was good. No problems there. They were able to get someone there when I needed them. They replaced the garage door—not the door but the garage door opener. I'd say they're an A.”

“They were here on time, did a real short job, and were gone. They did it very well, they fixed my garage door. They put three new doors on for me in the past. I would grade them an A.”

“Everything made it positive—the work, they were there on time, they work well, the price's upfront—everything about it. They stand behind their work too. One, they put a new motor in it. The next time they put springs on it, and it's working great. I have no complaints on it. There's not a lot I can say about it in words, but I would recommend them to anybody else. If you have any problems, you just go to them, and they take care of it. They're an A+. I'll deal with them again, too. I recommend them to people.”

“They replaced my garage door and my opener. The customer service was really good, and they knew everything that was approved by my HOA. I'd rate them as an A+.”

“Allen Door helped us decide what kind of garage door to select. They were very kind. They installed it, and they did a very good job. I absolutely love it every time we pull up. I would give them an A for the overall experience. We're very pleased.”

“One side quit working altogether. They put a new sensor up. It was great. They checked the other door out to make sure it was working okay. The experience was excellent.”

“They did some repair work on a garage door. It was an excellent experience. It went well, and the service was fine.”

“The technician was good. He replaced a part. It was excellent.”

“They're excellent.”

“They fixed our garage door spring. The guy was nice and friendly. They gave me a straightforward quote. A lot of companies wanted to charge me to come out to look at the problem, and then charge me to come out a second time. They took my order over the phone, came out, and installed it. They were really easy to work with. They were definitely an A+. They definitely exceeded my expectations. I was very happy.”

“They came out when I was having a problem with the one door. He diagnosed it, made some changes, moved everything up for me, and got it fixed very quickly. He took the time to explain some of the things I could do to maintain the door going forward. He didn't try to sell anything or do any add-ons. He took care of the problem very quickly. He was here when he said he would be here. Courteous and prompt are probably the two big things. I would give them an A+ grade. It was really a good experience.”

“They replaced the two doors. They were straightforward and explained everything simply. The installation went quickly. They deserve an A.”

“The door would not stay down and it kept popping back up. They were able to fix it. They came on time, they fixed it, and they did what they were supposed to do. They're nice people. I'd definitely give them an A grade.”

“They installed doors. It was good. It met expectations. Overall, I'd give them an A for the experience.”

“We were fine with the service.”

“I'm happy with their service.”

“It was stuck, it didn't work. They got the electrical working. It was a sensor issue and they were able to fix it. I would give them an A. They came a couple of times and did everything well.”

“The gentleman that came out knew exactly what was wrong and exactly how to fix it, and he fixed it in about 20 minutes. He was great. They fixed my garage door opener. When I had my house built in 1996, they were the ones who installed the garage doors and openers. That's why I chose them. I'd grade them with an A for their excellent work.”

“I thought Allen Door did a good job. They fixed the problem. The company that they purchased installed my garage door. At some point, it had some problems over time, and Allen Door came out. They were the successor, and they take care of everything that is wrong. I don't have any problem with them. There's a spring that's attached to the door, which helps it go up and down. That broke one time, and they replaced that. They're excellent.”

“It was absolutely positive. Their service was excellent, and the quality of work was excellent. They did a good job. They measured everything properly, and there were no problems. They were friendly when they came out. They replaced two garage doors. I'd grade them with an A.”

“I remember him fixing it and being very nice. I think my experience was good. I remember being satisfied at it being fixed, which was great. I would give them the best rating.”

“He was very efficient and got the job done, and that's what I wanted. One of my springs was broken on my garage door. He replaced it, and I was very happy with it. I chose him because he was recommended. I'd give them an A.”

“I like that it worked. They did a good job. They did both the garage door opener and the garage door for me.”

“They have put new garage doors on, and they fixed our old ones. We've always been very happy with them.”

“Allen Door was good. They were efficient, and they got the job done. It was good. They did a garage door opener and a seal. I heard about them because the previous owner had used them. They get an A from me. They were good.”

“They fixed our garage doors when they weren't working, and they did a good job. We had gotten something done from them before, so that's why I chose them. They were fine. I would give them an A.”

“They put in my garage door. I liked that they fixed my problem. They were fine.. I had no issues after the work was done. They did a great job, so I'll give them an A.”

“They knew what they were doing, and they did a good job. They even came back when I had a little bit of a problem. They did garage doors. I guess I was just familiar with them because they were in the area. They're an A-level company”

“Allen Door, the garage door people, did some work for us. It was a very minor job having to do with the sensors, but we were very happy.”

“They did a great job, and I'd give them an A. A cable on my garage door had broken. They came, looked at it, and ordered the part. Then they replaced it, and it's been worked great ever since.”

“Allen Door was very good. They were right here when we needed them, and when we had a problem, they came right back and corrected it. They put in a new automatic garage door opener. I'd give them an A.”

“It was a good experience. They came out right away, which was nice. They did garage door work for me. I believe they are the company my builder used when they built the home, and that's why we used them. I'll just say it's an A for them.”

“They were prompt, and everything went well. They're local in the area. They did our garage door. I'm from the area, so I knew they were there. I'd grade them with an A.”

“They always come on time when we have a problem. They're pretty good. It was years and years ago when we got their name from a neighbor who used to live next door. I'd give them an A.”

“Everything was fine with Allen Door. I called them for garage door work, and they were very good.”

“I would definitely highly recommend them—everything stood out. They were the best service I've had. They are terrific. I never mind calling them. I just love them. They get an A++ from me.”

“I liked them very much. They do very good work for me. Every time I call them, they're very prompt. I knew they'd been in business a long time, so I thought I'd give them a try—this was about three years ago now—and I've been satisfied ever since. I'd give them the best grade.”

“They've done a wonderful job in the past. They were prompt, they put the product in, they made sure it worked, and then they left. They installed openers. They'd be an A all across the board for their service, their promptness—everything.”

“They were very helpful all the way through and very efficient. The product is wonderful. I'd give them an A+.”

“Allen Door—they always do a beautiful job. They came here and put in an insulated door and took the old one away. Then we had some problems with squeaking wheels, so we called them up; they came back and did some lubrication, and it was fine. We got the garage door openers from them, too. I would give them an A; they did a good job. We like them. We met them in the area, and so far they're really, really good.”

“I'd have to give them an A on the workmanship. They repaired a garage door that was working only sporadically. They were able to correct that for me. The efficiency with which the technician repaired the door stood out, and the estimate they gave me was exactly what they charged me.”

“Allen installed a new garage door unit. They were out within a day or two and completed the job right away. It went really smoothly. I would give them an A.”

“I've had a very good experience any time I've used Allen Door. It's an excellent company. They put a new garage door opener in, and any time I've had a problem with it or the garage door—the springs or coils went out on the door, and they replaced them. They're just an excellent company. I've had many dealings with them. They're very prompt in their service, and they're very courteous with their customers. An A grade for them is excellent.”

“The work was done to a very high standard. They did the installation of three new garage doors. They were just very professional, very courteous, and very accommodating, and they finished the job in an appropriate amount of time. I was very, very pleased with them. I'd give them an A.”

“Their customer service was super, very prompt, and they finished the work in a reasonable amount of time. They installed two new garage doors and garage door openers. Everything is working the way it should. They're an A.”

“What was most memorable about working with Allen Door was that they were very responsive. They typically can respond within 24 hours or even the same day. Essentially, I called them because the door had broken—the cabling broke, the spring was damaged, and the door was frozen. They were able to open the door and make all the repairs. They finished up in a proper amount of time. I'd give them an A.”

“Allen Door should get an A. They adjusted and lubricated my garage door. The guy's been with the company for 20 years, so that really says something. I have a little bit of mechanical knowledge, and he has a whole lot, so I was relying on his expertise, and he was more than happy to walk me through everything that he was doing—very informative. So, it was educational and informative, and maintenance-wise, it was well done.”

“Excellent, excellent service. They did a repair for me in the last year or two. It was a pretty odd thing—when we built the house 20 years ago, they installed a garage door, and then they came back the exact same day, years later, to fix it. They are wonderful people.”

“They've been here several times over the years that I've lived here. I call them first, and I've never had to call anybody else. They're pleasant, they're on time, and their workmen know what they're doing—they're all experienced. They've come in and fixed everything in a very short order and left. Should I have any other problems or need the doors replaced or anything like that, I'd call them first. I would give them the highest grade—they get the top rating for service, an A+.”

“I'm very pleased with their service. Allen Door's done several things for me. They've done springs, they've done garage door installations, and they've done door openers. They've done all sorts of things. What makes working with them so positive is they're always a pleasure to deal with, and they're local. I try to deal with local businesses. I would give them an A+.”

“Allen Door is excellent. First of all, I got a new door, and then years later I had to have some work done, and they came right out and took care of it. They cleaned up good and everything. I have nothing but good things to say about Allen Door. I'd say they get all A+'s, because if I needed somebody to work on my door for whatever reason, I would call them right away.”

“I've dealt with Allen Door over the last 30 years. It's a conscientious outfit, and the quality of the product that they are selling is good stuff. They put in a complete set of three doors for me, and I'm very, very pleased. I would definitely give them an A+.”

“I called them two separate times to replace a torsion spring in a double door—one at my residence and one at a house that I rent. They were good guys—very friendly guys, good response. They came right away, and they're local. The first time, the guy actually had the exact spring on the truck, and they didn't have to come back. Also, the other time I wanted to upgrade my doors to the newer type—the fancy hardware and the glass and all that. They came over to look at it and give me some advice. They're very friendly and hardworking. I would give them an A.”

“When the builder built the home, they didn't put in electronic openers, so we needed the garage door openers installed. When I went to play with it, I screwed it up, and they came right out and fixed it for me. I pressed the wrong button, and it jammed the door, but they were there immediately. When they did the installation, they finished up in a reasonable amount of time, and it was very neatly done. They were very professional and friendly. I would give them an A all around. Everything's holding up very well.”

“I had a spring snap in my garage door; it was closed, and I couldn't open it. This was about mid-summer of last year. They came out very promptly. I was very impressed—the guy knew exactly what to do. He had the equipment on hand, he was very efficient and clean, and he did a good job. I would rate them an A.”

“They installed two doors for me. Their work manners and everything were very professional—their attitude and everything was good. They came out on time. We had set a date, and they came out on that date and did their job. I would definitely give them an A, because they did everything that they said they would do.”

“They put in two garage doors—a total installation and everything. They were on time, and they did a good job; I didn't have to call them back for anything. I would recommend them. They're an A—excellent.”

“Allen Door did the job. It's been well over a year, and I've had no problems whatsoever. I'd give them gold stars all the way down the line. They should absolutely get an A.”

“They were here to replace an automatic door opener; it was my first time using them. The people that came out were very good. They were polite and respectful toward me, and they showed up on time. I would give them an A.”

“My garage door wouldn't go all the way down, so we called them. The laser, the little light thing at the bottom—the problem was that there was something cutting off the light. Allen Door came out at their scheduled time and knew right away what was going on. The people that came out were very nice, respectful. I would give them an A.”

“Allen Door & Service replaced a garage door, and it was fine. I've done a lot of stuff with them, getting parts and stuff, and they're very helpful. They were very professional as well. I can't say anything bad about them. I would give them an A.”

“We had a problem with our garage door working. As I recall, the fellow that came did his job without any problem. It was quick, and he was knowledgeable, friendly, and hardworking. There were no customer service problems when I called in. That company would be an A.”

“It was a very positive experience working with Allen Door. They put on garage doors and remote openers. They were here when they said they'd be, and the work was good, clean, and done to my satisfaction. I would grade them A.”

“Allen Door was wonderful. They're very responsive. If anything was wrong, you call them up and they come right over and fix it. A couple years ago they replaced the garage doors, and then they came and fixed the opener on the door. They're excellent—an A. I'd recommend them to anybody.”

“I called them out for a repair. I would give them an A.”

“Allen Door was good; they're a good company. At one time, they fixed a door, and the next time they put a door opener in for me. All that work is holding up well. The technicians they sent out were very nice people—knowledgeable and hard workers, and they clean up the area afterwards. I'd give them an A.”

“Allen Door installed a garage door motor. They knew their job, they were nice, and they were professional. I would grade them an A. They did a fine job, and I'll tell you—I'd use them again. I'd recommend them, too.”

“The guy was good—knew what he was doing, friendly, and a good worker. They get an A all the way.”

“They put a door in quite a few years back, and they did a very nice job. They were very nice, and the door seemed very nice. I think they were good—A.”

“They put in a new garage door. The representative that came to the house was very informative and not pushy, and the mechanic who installed the door was very fast and efficient. He just got everything done perfectly, no complaints. The company gets an A.”

“I had no problem with Allen Door & Service. I've had them out twice. They repaired the track because it was coming out of the attachment. They were here, and they were gone. It was good, quality work, and it's holding up well. I thought customer service was great, because I called and they were out here in no time at all. I would put them at the top of the list for the workmanship and everything else.”

“They fixed the chain on the garage door, and it's really good; it's working great for us. The technician that came out was very knowledgeable. I think the work was overall very professional all the way around—no problems. I would give them an A.”

“They did good, quality work. They installed a new garage door and opener. They were very nice technicians, competent and friendly, and they had excellent customer service. They cleaned up. I'd give them an A.”

“I have a garage door that came off the track, a large commercial garage door. Allen came and fixed it. They showed up on time and were very professional—no negatives at all. They're an A. I'll use them again in the future.”

“Allen Door put in a garage door—a whole new door. They did this about six months back. They came out promptly. The workers were pretty good. They were polite and respectful. I'll use them again when I need them. They're excellent; no complaints.”

“Everything was good. They did a replacement of garage doors for me. It was just a good service. I have no complaints, so an A would be an excellent grade for them.”

“I have only ever used Allen Door & Service. They do good, quality work, and they're always prompt with service. At the beginning of the year, they replaced the whole thing. I had this overhead garage door opener for ten years, and I've always had them. Like everything, eventually it wears out, so they had to replace the entire mechanism. I had used Allen once or so before when one of the cables snapped. I've been very satisfied with their repair service, but the last time I worked with them was when I had the entire thing replaced—about six months ago. It's holding up pretty good. They did what they were supposed to do, and they did it fine. I've had no problems. I certainly wouldn't rate Allen less than A.”

“They've come here several times. We only call them; we've always used them. They're very good. For the last call, our garage door was off the track. They're professional, and they fix what the problem is. I don't really have any complaints about the company at all. I would give them an A.”

“I have a garage door that I have to use all the time, and I had them lubricate it and adjust it, and I had them put the entrance keypads on it. They did that for me on that door and one for another garage, too. When I call they come over and do stuff right away, and the work is very good. That's what makes me call them back. I'd give them an A. I'm very satisfied.”

“It's a good, quality, family-owned company. My last service was I had them install a new office door at my shop. It's working great, no problems. The technicians they use are nice, they're good guys, and they get everything done quickly, no problems. They're A-grade guys.”

“The technician was very thorough and thoughtful and did a good job. I would give them an A.”

“Allen Door & Service installed garage doors for me, two big garage doors. They did a nice job; they did what they were supposed to do. The doors themselves are holding up well. The technician, he did a fine job; he did a good job. They were hardworking and got it done quickly. I'd give them an A.”

“Allen Door did a repair. My husband was satisfied with the work. He didn't complain to me. I would give them an A.+++ 2604”

“They were easy to work with. They put in a new garage door—the whole door and all the trim around the door. It was good, quality work. The technicians who installed it were OK—I didn't see them; they did all the work when I wasn't at home. But the customer service was very good. The door is working right now. They're an A.”