Gaithersburg Garage Door Inc.
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 381 Surveys
Our Certification Process
Best Pick Guaranteed
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
7th year as a Best Pick Call
"We have been providing quality garage doors and service since 1988. I built this business on superior customer service, and we work hard every day to continue that tradition. If you trust us with your garage door needs, I personally guarantee your satisfaction."

Peter Giglio | President
Company Information
Services Offered
Gaithersburg Garage Door sells, services, and installs garage doors and garage door openers. The company also installs entry doors, patio doors, and retractable awnings.
Warranty
Gaithersburg Garage Door offers a 100 percent customer satisfaction guarantee.
Company History
Started by current president Peter Giglio in 1988 as a one-man operation, the company has grown to fifteen employees and ten trucks.
Distinctions
Gaithersburg Garage Door is a Clopay Master Authorized Dealer and holds memberships in the International Door Association (IDA) and the National Association of the Remodeling Industry (NARI). The company is also licensed to perform work in Virginia.
Employee Information
All technicians are employees of Gaithersburg Garage Door, and the company does not use subcontractors.
Licenses
MHIC #120452
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“We have been a customer of Gaithersburg Garage Door for over 20 years. They have always provided outstanding service and gone above and beyond to serve our needs. We have always been extremely satisfied with their work.”

“Excellent service.”

“Gaithersburg Garage Doors provided professional quality services and all of my issues when addressed.”

“I always call Gaithersburg Garage for any work on my doors. Always professional and knowledgeable.”

“Technician was very punctual, courteous and knowledgeable. Quickly diagnosed the problem with our door and had the part available to fix it. Could not be happier.”

“They replaced a step of weather molding at base of the door. We have the original roll down garage door in our 1936 house. It now fits snugly and is a true weather strip. The old one was the original, rotted and eaten by rodents and leaky. I would recommend without hesitation.”

“Thank you, Gaithersburg Garage, for helping me deal with a customer who did not make it easy to complete his job. They were patient and saw through the difficulties without complaint.”

“Gaithersburg Garage Doors did original installation of doors and has provided service over the years. They are reliable, efficient and fair.”

“Excellent service all around. Convenient and quick scheduling, arrived promptly, and quickly fixed my garage doors, which was a little trickier than anticipated but not a problem for the totally competent technician. Also very personable—A+.”

“Gaithersburg Garage Door did a fantastic job replacing my garage door. Great service—A+.”

“These guys are some of the best of the best of the best—always on time and fast, quality work. A+ all the way.”

“The service provided was professional, courteous, and efficient. I would certainly use them again.”

“I was very satisfied with the technician's expertise and friendly customer service—A+.”

“Great company, excellent service, and real quality in the work.”

“Professional and cordial service.”

“The technician provide good advice on different options and then performed the work efficiently and well.”

“They do good work. I trust them.”

“Good company and good service!”

“Well prepared to take care of my problem and other additional issues while on the spot!”

“Great job. Thank you!!”

“Never had a job done so quickly and so well.”

“Only ordered parts and installed it myself however when they misplaced part of a special order they delivered it to my door that afternoon as promised - not a short trip. Very impressed!”

“Outstanding all around.”

“Great service.”

“The company is very professional and the technician was a true expert.”

“They did good work, but when I asked them for written warranty information, I did not receive it.”

“Would definitely use them again.”

“Very knowledgeable installer; readily dealt with a some structural issues from old door. Worked through a very hot day non-stop. I highly recommend Gaithersburg Door.”

“He did a nice job.”

“Good experience.”

“Great job at my house garage door and I used them at my work at our warehouse doors as well.”

“Have used for years in homebuilding. Their same day service at my personal residence for a repair was exemplary.”

“Excellent and expert service. I especially appreciate that we were in a difficult situation and Gaithersburg Garage Door came long after their work hours to accommodate. Many thanks.”

“Technician was knowledgeable.”

“Good experience good job definitely recommend.”

“I didn't have any problems. It looks good now. In fact, the guy was just out today, and it's all fixed. Everything was fine. The caulk they had was an almond color; it was very dark, and it didn't look right at all, so I went and bought a tube of caulk. I had them use my caulk, which made it better. The service was fine. The work was done in one day. They came and put in two new doors and took out the old one, and it was very efficient. I was impressed. I talked to the service guy today, and I said 'What a wonderful job this guy did.' He opened the truck and took the packages out, and he knew which way to set them and which order to put them in, and he opened them up. They had all these bags of hardware, and he laid them out where he needed to. It just looked like the process was so good. It was very impressive.”

“Gaithersburg Garage Door was prompt. The technician was fast. He cleaned up after himself, and he was done. He did everything he said he was going to do, and everything worked fine. He took all the trash with him. The first time I used them, it was just for a repair. They were very good, and that's the reason I went back to them. When I went back to them a second time, it was for a total replacement of two doors. No further maintenance is required. If I needed their services again, they would be the first ones I would call.”

“They responded quickly and were very professional and friendly when they were doing the work. The garage didn't have a spring, so it was kind of a big job. I don't think it took them very long. This was not my first time dealing with Gaithersburg Garage Door—they put the garage door in to begin with. I haven't had to have them come back out aside from the garage door and the spring. I haven't had any issues with these guys. They seem to be a good company, and they seem good to work with.”

“We dealt with three or four different technicians. We have two old garage doors, and they replaced the mechanism on one or two. We've had little things go wrong because it was an older house, and they came out each time within a few hours and fixed it. They sent different guys each time, but they're all good. The installation was maybe a year ago, and there have been little maintenance things that come up—they've been out here four times in the last three or four years. They're nice guys. They come fast, and they know right away what's wrong. They fix it, and they don't try to sell me other stuff; they show me how to maintain it.”

“They explained all the products to me, and when the gentleman came out to appraise what was in there and stuff like that, he recommended products to me. He didn't exceed what I really needed; he only sold me what I needed. He didn't oversell me at all. They were local, and I like to do things locally, so I thought I'd give them a try. When the first person I contacted came out, he was courteous and listened to what I was looking for. I told him about some of the doors I had seen at other stores, and he said 'Yes, we can get those doors, if that's what you want.' Then, he got more in depth into each door and talked about what it could do regarding our value, how long it would last, and other things like that. He took his time. It happened in July of last year, and I haven't had to call them back at all. The gentleman who put the doors in was different from the man who came out to do the measurements and everything else. He showed up promptly at eight o'clock, and they had it all done in one day, including the garage door openers. They hauled away the old doors and garage door openers and stuff like that, too.”

“Gaithersburg replaced a torsion spring and adjusted the door. The employee was courteous, thorough, and professional.”

“They came to my house and fixed my non-functioning door. There was no hassle, and I didn't need to be there.”

“They replaced old garage door, removed trash, and instructed the owner about proper maintenance and operation. The installers were very professional and friendly, and they worked together well as a team.”

“Installed a new garage door and provided excellent instructions for proper maintenance.”

“Gaithersburg Garage Door removed old garage doors and tracks and disengaged garage door openers before installing new tracks and doors and reconnecting the openers. The work was performed on time and the doors worked after installation.”

“They replaced the garage door and front door with side light windows. They were prompt. The doors arrived ahead of schedule.”

“They replaced two garage doors, tracks, and openers. Their installer came on time, was courteous, and did a quality job in the time frame they promised.”

“They changed the spring on the door and lubed all of the parts. They were on time, and the mechanic was very nice.”

“They replaced two garage door openers. The work was done fast, and it was good-quality. The serviceman was polite and explained the work.”

“They installed two new garage doors and all new rails, etc. The guy showed up on time, was friendly, and explained the installation to me in detail. He completed the installation in a timely manner, and the doors work great.”

“They installed three new garage doors, new front door with sidelights, and two slider doors with internal blinds. They were incredibly responsive. The original front door was not properly installed, so the new door was a pain to install. They worked so hard on it.”

“They installed new door spring”

“They performed the work on time, and the quality of the doors and friendly service is unbeatable. The service and quality made it positive.”

“They installed new garage doors and door openers. The work was done properly the first time. I haven't had a single bit of trouble. The rep was no pressure. He explained my options, answered my questions, and allowed me to make my choices without trying to sell me things I didn't need.”

“They did the initial install. I was very satisfied with that job. Another time we needed an emergency repair, and they serviced us very quickly and professionally. I was very satisfied. The positive is the family business feel to their work. The servicemen were friendly, professional, and knowledgeable. Also, the office provided courteous and professional help as well.”

“They removed the old garage door and installed a new door. It was positive—all the people I had contact with were knowledgeable, efficient, and pleasant. The door works great.”

“They replaced my garage door and installed a new garage door opener and a keypad on the outside. The installation crew was professional, timely, clean, and thorough.”

“They replaced the garage door. It was positive. They initially installed a standard weather stripping trim around the door, and I asked that it be replaced with one that matched the door better. They came back out to fix/replace it—no questions asked.”

“They replaced a manual control.”

“They installed a new garage door for us in 1998. We are very pleased with the follow-up service that we have received since the door was installed. The staff was very friendly and helpful. The technicians arrived when promised and did a good job.”

“They replaced and refitted the garage door adapting and adjusted the automatic opener. They were timely, knowledgeable, and professional.”

“They replaced a manual garage door with an automatic door. The technician was able to make a small and old garage handle an automatic door opener.”

“They installed a new garage door for me. They came by my home, took measurements, showed me samples of the colors they suggested, and told me the difference between my older door and the new door. Also, they assured me that I only needed a new door and that the actual opener was fully functional and did not need to be replaced. The gentleman that installed the door was quite knowledgeable and efficient in installing the door, and once again, explained the new door and removed and disposed of the old door.”

“I love Gaithersburg Garage Door. They were amazing. The workers were friendly and on time. The pulleys that make the door go up and down snapped, and they came in very quickly and efficiently and repaired the door. They also put in a safety measure. I would give them an A+++ rating.”

“It was very impressive—the process looked so good. I talked to the service guy and told him they did a wonderful job. The work was done in one day. They put in two new doors and took out the old one, and it was very efficient. I was impressed.”

“Gaithersburg Garage Door was very good the first time I used them, and that's the reason I went back to them. The person who came out was fast, he cleaned up after himself, and he did everything he said he was going to do. Everything worked fine. If I needed their services again, they would be the first ones I'd call.”

“My service was fine. Gaithersburg Garage Door was perfect. We've used them before. The technicians were real good. I'd give them an A+.”

“Gaithersburg Garage did great work. I use them all the time and recommend them. Everything has held up perfectly fine. I would grade them as an A+.”

“They took out an old garage door and installed a new one. The quality of the work was excellent, and the communication with the technicians was good. I would use the company again, and I'd give them an A+.”

“I found the company because a friend of mine had also used them. It seemed like a worthwhile thing to try. They replaced the door, the big door. My old door had rotted, and they told me it wasn't worth fixing. But they didn't change out the electronic opener. It was just the big door and its hardware. Everything is working properly. I would grade them as an A.”

“What made my experience positive with Gaithersburg Garage was that they replaced the springs, lubricated everything, and took care of everything perfect. The technicians were fine and polite. I'd give them an A.”

“It was quick, professional, and solved my problems. They fixed my garage door opener. It needed a new plug-in electronic board. They're an A+ company.”

“Gaithersburg Garage was fine. The communication was good. I would use them again, and I would grade them an A+.”

“They gave me a new garage door. I'd give them an A+.”

“One of the springs was loose. The quality of the work seems very good—an A+. I've had a very good experience with the company.”

“Gaithersburg Garage was just very responsive to my call. They came on time, and their work was performed great. I had a spring that needed adjustment on the door. It wouldn't open and close. The job was done to my satisfaction. I had used them before. They were great—they're an A+.”

“They did a great job. They showed up on time and did what they said they were going to do. It was easy to schedule with their company. They put in our original garage, and then they had to repair on it. The repair since has been fine. I would grade them as an A+.”

“They fixed my garage and were very helpful. They fixed the garage door that had broken. I would use them again. I found out about them because I had used them before. It was through a personal reference. They're an A+.”

“It was fixed promptly, and the technician seemed to know what he was doing. He was very polite. One opener had to be replaced and another one needed a part. It was my first time using the company. I'd let others know that I liked them and that they could use them. I'd give them an A+.”

“Gaithersburg Garage did fine. Everything is holding up fine—A+.”

“They came on time, fixed it, and explained to me how to change panels on the door. They were here twice, and I was really happy. They're an A+.”

“Gaithersburg came out and did the job very well. He fixed what I needed. He actually did more than he needed to do to make it work. He was very pleasant and very efficient in doing the job. Everything has held up fine. I've used them before, and I will again. It took them about an hour to complete the job. I chose them because that is who installed the garage door initially. I would refer them to a family or friend, and I would give them an A+. They were very good.”

“Gaithersburg replaced two springs on the garage door, and everything is holding up well. I would give them an A+.”

“They replaced the garage door mechanism, and everything is holding up.”

“We got new garage doors, and I'm very happy with Gaithersburg Garage's services. It was an A+.”

“Service was fine with Gaithersburg Garage, and the technicians were OK. I would grade them as an A+”

“What made my experience positive with Gaithersburg Garage was that they were on time and fixed the problem. Everything has held up great. The technicians were great. We found out about the company through a friend's referral. I would use them again—they're an A+.”

“We were pleased with Gaithersburg Garage. They put a new seal on the garage door. The quality of the door was fine. I'd use them again. I'd give them an A+.”

“Gaithersburg Garage made it very easy. They had a very quick response and very good work. They replaced the springs. From what I remember, I would grade them as an A+ company.”

“They are great people. They know what they are doing and did what they said they were going to do. I'd recommend them. Everything has held up fine. I'd give them an A+.”

“I've been using Gaithersburg Garage Door for years. They replaced my garage door and my first door. The mostly come for repairs because we had an issue with the door. They are responsive, their customer service and their follow up are good, and they are timely. They clean up after themselves—not one bit of mess. I'd give them an A+.”

“My service with Gaithersburg Garage was fine. My neighbor told me about them. The technician was very good and helpful—an A+.”

“Gaithersburg Garage was fine. I've only used them once. They replaced my garage door opener, and they cleaned up after themselves. I'd give them an A+.”

“From the time they took the call to the time the technician showed up, it was all positive. Everyone was professional and timely and did everything they had to do.”

“I would use them again if I needed to. I'd give them an A.”

“They had to replace a spring. They said it would take several days to come out, but they found someone to come out that day. The guy was very good at what he did and did what I asked him to do. I'd give them an A.”

“Gaithersburg Garage Door does good work, and I was happy with their service. They were courteous, they were neat, they did a good job, and the doors look great. I was hiring them to replace garage doors. This was my first time using them.”

“What made my experience positive with Gaithersburg Garage was that they did the job. I'd recommend them. They installed the garage door, and I had no problem with the workers. I'd rate them as an A.”

“They replaced my garage door screen. Everything is holding up good. I'd give them an A.”

“I had a good experience with Gaithersburg Garage. They repaired a garage opener for me, and everything is holding up fine. They did past work for me. I would give them an A.”