Raynor Door Company
12th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Raynor Door Company has received 4.9 out of 5 stars based on 37 customer surveys conducted through GuildQuality.
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12th year as a Best Pick Call
"We are here for the customer; the customer is not here for us. Our whole company revolves around the satisfaction of our customers. In fact, when we're hiring, we want our technicians to understand that this is not just a job, but a career, and they must adhere to the level of workmanship our clients demand."

John Bradley | President
Company Information
Services Offered
Raynor Door Company provides premium garage doors, garage door products, and service, including installation and 24/7 repair. The company also offers an array of gate operators, burglar and fire alarms, CCTV systems, and access controls. Raynor specializes in wood, steel, and aluminum garage doors that match the existing architecture of customers' homes and businesses. The company uses CAD software to create customized doors.
Warranty
Raynor honors all manufacturer warranties.
Company History
The third-generation family business has served Chicago for 74 years. The company is currently owned by John and Ralph Bradley.
Distinctions
Raynor Door Company is a member of the International Door Association as well as the Winnetka-Northfield, Lake Forrest/Lake Bluff, and Wilmette/Kenilworth Chambers of Commerce.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
Address
1653 Winnetka Road
Northfield, IL 60706
Hours
Mon
7:00 am - 5:30 pm
Tue
7:00 am - 5:30 pm
Wed
7:00 am - 5:30 pm
Thu
7:00 am - 5:30 pm
Fri
7:00 am - 5:30 pm
Sat
8:00 am - 1:00 pm
Sun
Closed

Compiled Score:

Raynor Door Company has received 4.9 out of 5 stars based on 37 customer surveys conducted through GuildQuality.
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1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/11/2021

“The installer did a good job.”

Review by
08/05/2021

“The lady I spoke with who answered the phone and set the appointment, the technician who came out and did the work I don't remember their names.”

Review by
08/05/2021

“I was so impressed with the gentleman that installed the garage door, he was phenomenal. I'm very pleased with everything across the board.”

Review by
08/05/2021

“They did exceed my expectations with professionalism and their communication.”

Review by
08/05/2021

“I have always been happy with the service from Raynor Door Company.”

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

“The installers were really great and very professional. They left it clean.”

Review by
12/16/2020

“Raynor Door Company has been in the neighborhood for years now. When I had the opportunity to use them for garage doors, I only turned towards them. Raynor Door Company had the parts I needed for my garage door and provided me with a smooth transaction along with a very pleasant office staff.”

Review by
12/16/2020

“They were friendly, call back right away, and are a pleasure to work with.”

Review by
12/16/2020

“Peter did a good job.”

Review by
12/11/2020

“They have excellent service all around, the product works great, and they answered any question I had.”

Review by
12/10/2020

“The reputation of the company and the service that they have provided for me over the years has been great. The actual garage door opener is of great quality and has lasted for many years.”

Review by
12/08/2020

“Raynor Door Company was very efficient, very much on time, and I can't think of anything negative to say about them.”

Review by
12/07/2020

“They worked quickly and efficiently.”

Review by
12/07/2020

“They met my expectations with their timeliness. They came immediately.”

Review by
12/07/2020

“Raynor Door Company met my expectations.”

Review by
12/03/2020

“They were efficient with their work and came when they were supposed to.”

Review by
12/01/2020

“The quality of the garage doors is impeccable. We have very unusual garage doors, and everybody comments on them, everybody loves them!”

Review by
12/01/2020

No review comments provided

Review by
12/01/2020

“I would like to recognize the service tech for their exceptional service.”

Review by
12/01/2020

“You come quickly and do the job. It is a great job.”

Review by
11/27/2020

“I called them and they came right away to fix the issue we were having.”

Review by
10/04/2019

No review comments provided

Review by
10/01/2019

“The quality of the door is fantastic. They even told us about another house where this particular door had been installed so that we could go check it out. We were skeptical as to whether or not they could make it fit our opening and make it look as nice but they did a great job. I was also impressed with the person who installed the door opener.”

Review by
09/26/2019

“I would say that they met my expectations in every way.”

Review by
09/17/2019

“They did a great job with the repair and then made sure that all the remotes were programmed so we could use them to operate both doors which was not originally a part of the scope of work.”

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

“Raynor Door Company met or exceeded my expectations in regards to their responsiveness and timing.”

Review by
09/16/2019

No review comments provided

Review by
09/13/2019

“I thought their customer service was a little all over the place.”

Review by
09/11/2019

“I would recognize John Bradley.”

Review by
09/09/2019

“They were very respectful.”

Review by
09/09/2019

“I would like to recognize Bryan, the salesperson, for his exceptional service.”

Review by
09/09/2019

“They exceeded all of my expectations.”

Review by
09/09/2019

“They were an easy business to work with.”

Review by
09/09/2019

“I would like to recognize the person who did the work, Rick, for exceptional service.”

Review by
09/07/2019

No review comments provided

Review by
10/22/2018

“Raynor Door Company met my expectations in that they did everything we hired them for and everything is currently working well.”

Review by
10/20/2018

“I've used them at various houses and they are very prompt, courteous and always get the job done right.”

Review by
10/20/2018

“They did a good job and other residents in the complex were very happy with them. I had no complaints.”

Review by
10/20/2018

“They got the job done. The technician explained why I needed the part that I needed.”

Review by
10/20/2018

“They helped me learn the maintenance for the door which was great, and he helped me reprogram the entry code for the door.”

Review by
10/20/2018

“They did a great job with us and we were happy with them.”

Review by
10/17/2018

No review comments provided

Review by
10/08/2018

“It was an easy fix, and they were very nice. The door is fixed and is still working. We are happy.”

Review by
10/05/2018

“I feel the company met my expectations in terms of doing the job as I asked them to.”

Review by
10/02/2018

“The way they explained everything and what they were doing met my expectations.”

Review by
10/01/2018

“The installation.”

Review by
09/29/2018

“I highly recommend the man who came out to fix my garage door. He was very honest and didn't come to my house to take advantage of us and I appreciated that. It is very hard to find this along with a reasonable fee in a contractor.”

Review by
09/25/2018

“I thought I needed a new garage door opener. He immediately knew what the problem was. He was able to fix it and spared me from spending a lot of money.”

Review by
09/25/2018

“He was very helpful and friendly. He went above and beyond to help me connect my new car to the garage door opener.”

Review by
09/25/2018

“The costumer services exceeded my expectations.”

Review by
09/25/2018

“They met my expectations in every way. They did not exceed, but they did not let down.”

Review by
09/25/2018

“I would like to recognize whoever I dealt with. They were all great.”

Review by
11/27/2017

“They're a good company.”

Review by
11/27/2017

“They are excellent and doing a nice job. They show up on time, they fix what needs to be fixed. They are nice people, and I'm thinking about installing new garage doors. And I will definitely go and look at their doors and talk to them about it. I've dealt with them for years, and it's always been a positive experience. I would grade them an A. I think they’re great, they are on time, and they are nice people. There is nothing bad I can say about them. I don't know how their prices compare to other people, but that's why I call them when I have a problem. I started using them when I was working on a previous house, and the architect recommended them. And we've used them ever since, I would recommend them.”

Review by
11/27/2017

“Nobody but Raynor touches our door, they are our family. They are the best and if we need anything, we go to Raynor Door immediately. I would grade them an A+. We have seen their workmen here in all types of weather, nothing daunts them, and they get you back in good health, you might say, quickly as possible. Their workmen are all grade A. I have already recommended them to two different business people who needed things like that. I said, ‘Don't go to anybody but Raynor, they are the best.’”

Review by
11/27/2017

“I would recommend them. The technician seemed credible and knowledgeable about this business, and he did a good job and didn't have any issues. I would grade them an A, I don't have any issue with them. I've had the garage covered so it's hard to say if it doesn't work or if the repairs work. It was scheduled, they showed up, it was a good experience. Again, as far as I can remember everything was good.”

Review by
11/27/2017

“I'm a contractor that hired them and have used them before—actually they are doing a door for me next month. They are really efficient, their pricing is pretty good, but more than that they follow up real well with everything. As a contractor I use them a lot. I would grade them an A. I would recommend them highly.”

Review by
11/27/2017

“They were very nice and did great work. They explained to me what the problem was with the garage door and what they were going to do to fix it and the cost. We have since moved to North Carolina so we can't use them again, but I would certainly recommend them. I would grade them an A+.”

Review by
11/27/2017

“They were very responsive, from the person that answers the phone, when I had a problem with scheduling, and then several different people came out and were courteous and professional. I would grade them an A+. They cleaned up after themselves, impressive.”

Review by
11/27/2017

“They are the ones I love, they are excellent. The repair person took the time to explain maintenance and what I can do in between visits. He didn't try to oversell me springs, he told me how nice everything was, he was super. I would grade them an A+.”

Review by
11/27/2017

“They've done work for me over a period of time, nothing real recent. They are always good, they show up when they say they are going to show up, and they fixed what needs to be fixed. I would grade them an A.”

Review by
11/27/2017

“They were polite. They were prompt, they did what they said they were going to do. I mean, I've used them before, and they've always been a good company. I'd give them an A-.”

Review by
11/27/2017

“They are excellent. I don't have any problems with them. I thought they were easy to work with. I have no complaints. I would most definitely recommend them.”

Review by
11/27/2017

“Everything's working fine. The technician was very efficient and all went well. I'd give them an A+. I don't remember there being a problem with punctuality.”

Review by
11/27/2017

“They did a good job and didn't leave a mess, and the garage doors have been working great since then. We'd have them again. I'd give it an A+.”

Review by
11/27/2017

“They came and they fixed it and that was it. I would grade them an A. I would recommend them.”

Review by
11/27/2017

“They are punctual, on time, and they do a good job. I would grade them an A+.”

Review by
11/27/2017

“Raynor did work here several years ago and it was fine, perfect.”

Review by
11/27/2017

“They were just helpful. They did a repair job. I would grade them a B+.”

Review by
11/27/2017

“They were very courteous. Well, there was a problem and they fixed it. I would grade them a B.”

Review by
11/27/2017

“They did just fine, and they charged just fine. They were responsive, and they took care of what we needed to have done. It's a B+.”

Review by
11/11/2017

“The work they did was good, their prices were a little bit high. I would grade them an A.”

Review by
11/11/2017

“I used them before—there was no problem. I would rate them an A.”

Review by
11/11/2017

“I've always had a good experience. I've used them for 30 years. They're nice. They come when they say they will. I couldn't say anything bad about them. They deserve a good grade—A.”

Review by
11/11/2017

“I thought the quality of the work—I had a damaged garage door and they had to replace some of the panels, and the end of the day it turned out just perfect, better than it started. I have nothing but good things to say about Raynor. I would grade them an A+.”

Review by
11/11/2017

“I had a positive experience with them.”

Review by
11/11/2017

“Absolutely, I had no complaints.”

Review by
11/11/2017

“It was fine. They are just a good company.”

Review by
11/09/2017

“They were prompt, efficient, and relatively well priced. I would grade them an A.”

Review by
11/09/2017

“They were quick to respond, they took care of the issue, and I thought they were reasonably priced and haven't had problems since. I would grade them an A. I would highly recommend them.”

Review by
11/09/2017

“They solved the problem. Everything was fine. It was great. I'd give them an A. They were fine. Everything was good. It wasn't a big job. They solved the problem.”

Review by
11/09/2017

“I just like their reputation. I would grade them an A.”

Review by
11/09/2017

“I liked that they’re locally operated and seem to really have good customer service. I would rate them an A across the board.”

Review by
11/09/2017

“I'm a designer, I work with a lot of contractors. And it was a good experience. I would grade them an A. I have to give them a call to come back.”

Review by
01/09/2017

“They were prompt and efficient. They gave me clear explanations of what work they were going to do, and they did it completely. I'd give them an A+.”

Review by
01/09/2017

“It's all good. I've actually got to call them back. Everything they did was very good. We have no complaints whatsoever.”

Review by
01/09/2017

“I  liked that they were able to put me in pretty quickly and came when they said they'd come. I'll give them an A+.”

Review by
01/09/2017

“They came soon after I called. They get an A from me.”

Review by
01/09/2017

“I liked their responsiveness. I'd give them an A.”

Review by
01/09/2017

“I liked their efficiency and their location. I'd give them top grades.”

Review by
01/09/2017

“Raynor did the garage door. I've used them for the last 25 years. We have no complaints.”

Review by
01/09/2017

“We  always used the same guy, and he was very good. The people who make the appointments are very good about sending the same guy when we ask for him. I'd give them an A+.”

Review by
01/09/2017

“I  liked it. We'd recommend them. They fixed our door, and it's perfect. They're nice. There was a little bit of a problem, but they fixed it so I have no complaints.”

Review by
01/09/2017

“They repaired the garage door—no complaints.”

Review by
01/09/2017

“It was a positive experience with Raynor.”

Review by
09/28/2015

“It was a good experience.”

Review by
09/28/2015

“They did a great job.”

Review by
09/28/2015

“It was very good. They put a new operator over at the garage, and there are no problems. They did what they said they were going to do, and they were in and out in a decent time.”

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