Raynor Door Company
9th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 159 Surveys
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Compiled Score: star star star star star
Raynor Door Company has received 5 out of 5 stars (A-rating) based on 159 customer surveys conducted by Best Pick Reports.
9th year as a Best Pick Call
"We are here for the customer—the customer is not here for us. Our whole company revolves around the satisfaction of our customers. In fact, when we're hiring, we want our technicians to understand that this is not just a job, but a career, and they must adhere to the level of workmanship our clients demand."

John Bradley | President
Company Information
Services Offered
Raynor Door Company provides premium garage doors, garage door products, and service, including installation and 24/7 repair. The company also offers an array of gate operators, burglar and fire alarms, CCTV systems, and access controls. Raynor specializes in wood, steel, and aluminum garage doors that match the existing architecture of customers' homes and businesses. The company uses CAD software to create customized doors.
Warranty
Raynor honors all manufacturer warranties.
Company History
The third-generation family business has served Chicago for 71 years. The company is currently owned by John and Ralph Bradley.
Distinctions
Raynor Door Company is a member of the International Door Association as well as the Winnetka-Northfield, Lake Forrest/Lake Bluff, and Wilmette/Kenilworth Chambers of Commerce.
Areas Served
Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did a good job and didn't leave a mess, and the garage doors have been working great since then. We'd have them again. I'd give it an A+.”

“Nobody but Raynor touches our door, they are our family. They are the best and if we need anything, we go to Raynor Door immediately. I would grade them an A+. We have seen their workmen here in all types of weather, nothing daunts them, and they get you back in good health, you might say, quickly as possible. Their workmen are all grade A. I have already recommended them to two different business people who needed things like that. I said, 'Don't go to anybody but Raynor, they are the best.'”

“They were very responsive, from the person that answers the phone, when I had a problem with scheduling, and then several different people came out and were courteous and professional. I would grade them an A+. They cleaned up after themselves, impressive.”

“I thought the quality of the work—I had a damaged garage door and they had to replace some of the panels, and the end of the day it turned out just perfect, better than it started. I have nothing but good things to say about Raynor. I would grade them an A+.”

“Raynor did work here several years ago and it was fine, perfect.”

“They solved the problem. Everything was fine. It was great. I'd give them an A. They were fine. Everything was good. It wasn't a big job. They solved the problem.”

“They are excellent. I don't have any problems with them. I thought they were easy to work with. I have no complaints. I would most definitely recommend them.”

“Everything's working fine. The technician was very efficient and all went well. I'd give them an A+. I don't remember there being a problem with punctuality.”

“They are punctual, on time, and they do a good job. I would grade them an A+.”

“It was fine. They are just a good company.”

“I'm a designer, I work with a lot of contractors. And it was a good experience. I would grade them an A. I have to give them a call to come back.”

“I just like their reputation. I would grade them an A.”

“They've done work for me over a period of time, nothing real recent. They are always good, they show up when they say they are going to show up, and they fixed what needs to be fixed. I would grade them an A.”

“Absolutely, I had no complaints.”

“They're a good company.”

“I liked that they're locally operated and seem to really have good customer service. I would rate them an A across the board.”

“They came and they fixed it and that was it. I would grade them an A. I would recommend them.”

“I used them before—there was no problem. I would rate them an A.”

“They were polite. They were prompt, they did what they said they were going to do. I mean, I've used them before, and they've always been a good company. I'd give them an A-.”

“I had a positive experience with them.”

“I've always had a good experience. I've used them for 30 years. They're nice. They come when they say they will. I couldn't say anything bad about them. They deserve a good grade—A.”

“I would recommend them. The technician seemed credible and knowledgeable about this business, and he did a good job and didn't have any issues. I would grade them an A, I don't have any issue with them. I've had the garage covered so it's hard to say if it doesn't work or if the repairs work. It was scheduled, they showed up, it was a good experience. Again, as far as I can remember everything was good.”

“They are the ones I love, they are excellent. The repair person took the time to explain maintenance and what I can do in between visits. He didn't try to oversell me springs, he told me how nice everything was, he was super. I would grade them an A+.”

“They are excellent and doing a nice job. They show up on time, they fix what needs to be fixed. They are nice people, and I'm thinking about installing new garage doors. And I will definitely go and look at their doors and talk to them about it. I've dealt with them for years, and it's always been a positive experience. I would grade them an A. I think they're great, they are on time, and they are nice people. There is nothing bad I can say about them. I don't know how their prices compare to other people, but that's why I call them when I have a problem. I started using them when I was working on a previous house, and the architect recommended them. And we've used them ever since, I would recommend them.”

“They were very nice and did great work. They explained to me what the problem was with the garage door and what they were going to do to fix it and the cost. We have since moved to North Carolina so we can't use them again, but I would certainly recommend them. I would grade them an A+.”

“They were prompt and efficient, gave clear explanations of what work they were going to do, and did it completely—A+.”

“We always used the same guy, and he was very good. The people who make their appointments are very good, and they're very good about sending the same guy when we ask for him. I'd give them an A+.”

“I liked everything about them. From start to finish, from the salesman to the installers, they were fantastic. I would recommend them.”

“I've used them for years and years. They're great. I'd rate them as an A+ company.”

“Raynor fixed the door, and it's perfect. I liked it. We'd recommend them. They're nice.”

“I liked that they were able to put me in pretty quickly and came when they said they'd come. I'll give them an A+.”

“They did a great job. I'd grade them as an A+”

“I liked that they were close. I liked that the person who came was knowledgeable and had the parts we needed. He also advised me about how to care for the door. I'd give them an A.”

“I liked their efficiency and their location. I'd give them top grades.”

“Raynor did the garage door. I've used them for the last 25 years. We have no complaints.”

“They were kind and courteous, and the guy knew what he was doing.”

“It was a positive experience with Raynor.”

“It's all good. I've actually got to call them back. Everything they did was very good. We have no complaints whatsoever.”

“I liked their responsiveness. I'd give them an A.”

“They repaired the garage door—no complaints.”

“It was great. The door looks fine. I have no complaints, and I would recommend them.”

“They came soon after I called. They get an A from me.”

“They've been working for us for years. They just give good service. I would highly recommend them.”

“I'm a Realtor, and I call them whenever we have an inspection regarding a garage door, and they're timely and efficient. They do exactly what needs to be done, and personally, I've had them do work at our home also. So I would say for the last 25 years I've called Raynor whenever I've had a problem with a garage door, and I've never been disappointed or I wouldn't still be calling them. I think the company was probably a reference from someone. We were living in Wilmette, and I needed a new garage door. I asked people there, and they said that this company was the best around and I could feel comfortable calling them, and I am. It's an A; they're obviously an A.”

“They were super responsive; it was an emergency situation, and they came very, very quickly. They spent a lot of time making sure that every last thing was taken care of. The original problem was just one of many, so they went ahead and tested for other things. They were super polite, I think the response time was great, and they even picked up when I called them after hours and were able to respond. Basically, the part of the garage door that was attached to the ceiling of the garage fell off. It was hanging by one little bolt, so the whole thing was coming down. Whatever was wrong fell down, and those long metal poles fell inches from my car, so it was kind of an emergency situation. They were really responsive, they came really quickly, and they were great. I couldn't get anybody else to respond. I was so pleased. I'd definitely give them an A.”

“I'm very happy with it. They did a good job. They did one of the panels, and they changed one of the panels for the dog. When our house was built, they were the ones that installed the doors. An A grade works for them.”

“They put the door in originally, and any time I had trouble with it, they came out. The doors have been out here nearly 60 years. We're the original owners of the house, and every time they came out, they did a great job. My husband knew the name, called them, and that's it. I'd give them an A.”

“They were on time and on budget with the garage door, so that was good. We had a new garage door. They were recommended by a neighbor. I would say they're an A.”

“Overall, they always took good care of us. John and Ralph were always good. I used to be the mailman over there. They always repaired my springs or whatever had to be done. The springs were done last time. I'd say they get an A grade from me.”

“They replaced a broken part in my garage door. They found the problem quickly and got it resolved. They're local; they're in my neighborhood. I would give them an A.”

“They came over and fixed the door. A lot of parts had come loose on the door, so he got it fixed up for me. The door was stuck; the cable on the door had gotten stuck. I remember we tried to fix it that night and weren't able to fix it. I used them because they installed the door. I own the building that they installed the door at; it's an apartment building. If I need a door done, I call them. I'd give this company an A grade. If I needed help, I'd call them up.”

“They fixed our garage door opener. The serviceman was really friendly, and they did a great job. The company was a referral from our contractor.”

“The door was not opening, and they fixed it. The door is opening again. They got there on time, and they repaired it in good time so that I wasn't held up for anything. Also, I didn't have to call them back again for some shoddy work. All of this made it a good experience.”

“I had a very good experience with them. They installed new garage doors for me, and actually all the work that they did was done very well. I haven't had to have them come back. They gave me an estimated time of installation, and they were on target with that. They did all the work right the first time. I was referred to them from a friend of mine. I would give them an A.”

“They did a great job.”

“They're on time, they're clean, and they fixed my garage door that wouldn't go up or down. There was a cable that broke. I've used them for years.”

“It was a good experience.”

“We were very pleased, we would use them again, and we would recommend them. We had to have our motor replaced. They came when they said that they would, the job was well done, the technician explained everything to us, and we've been satisfied. The door is operating properly, so we have no complaints. We've used them before. I know they're local, and that was kind of a convenience for us. We had some small issues when my husband went in with our remote, but he was very pleased with how helpful they were. So, when we had more of a major problem, he immediately said we should contact them.”

“They come here on time and then make everything happen smoothly, so basically I don't have to take care of anything. Our garage door came from them, and for any maintenance, I go with them, so it's not a problem.”

“It was very good. They put a new operator over at the garage, and there are no problems. They did what they said they were going to do, and they were in and out in a decent time.”

“They modified an existing garage door. They're professional, they were timely, and they finished the work as promised. I've done business with them in the past, my family has done business with them in the past, and we know them from the area. I'd give them an A.”

“They were able to fix the problem with the garage door. They came out twice, and they were able to fix it. The first time we had to have them come out because we wanted another clicker for the garage. They were friendly and polite. They were the only garage company that could work on this type of door. They're a grade-A company.”

“They fixed the chain that went off. I liked that they came when they said they were going to come and they didn't make me buy a new garage door opener that I didn't need. So they gave me what I needed and not more than I needed. There were stickers about the company on my garage door that the previous owner used. An A is fine grade for them.”

“I think the technician did really well. They know what they're doing, and when we had some problems and needed a slight adjustment, they came right away. They're very good at their job. I heard about them through my builder—that's the company they recommended. I worked with a contractor. I say they're an A-.”

“They were punctual, they were professional, and they did the job right. I had a new garage door installed. They were very polite. I had some experience with them many years ago, and they continue to be professional. They did a great job again.”

“I guess they did a good job and they did it fairly quickly. My husband handled it, so I didn't deal with it that much. I know that he was happy with them and the door works now, which is always a good thing. Whatever they said they were going to charge they charged, which is always a plus. I think our neighbor used them and recommended them, so he decided to go with them. We've been here ten years, and for the last year, he would get out of the car and lift the door manually. I said, 'You know, you could probably get this fixed,' and he finally did after I nagged him enough. I guess I'd give them an A grade.”

“Raynor Door Company is the best. They installed a new gate operator for us at our primary residence, and they fixed our garage door on our rental unit. You can't really ask for much more. Their customer service is excellent.”

“They were awesome. My sensors were old and rusted, so I needed new ones, and he gave me something to make the metal rollers quieter. They're an A, for sure.”

“Working with Raynor Door Company was a very positive experience. They replaced my damaged door. They helped me pick it out, and they did everything efficiently. They even set up a whole new garage door opener, and now we can open and close the door with our phones. Everything is automated, and it works great. They're a great service.”

“They were great, and they did good work. I'd give them an A.”

“I'd give them an excellent rating with a plus. We had just moved in, and we didn't know anyone, so anyone who came to help us out was wonderful. They were a big help.”

“Raynor fixed a garage door for me, and I had a very positive experience. I'd give them the highest marks on everything.”

“They installed a new garage door opener, and they were great. I liked their response time. We've been dealing with them for years. They're just very responsive, and their customer service is very good. I've never had to call them back for any issues. I would recommend them highly, and I'd give them an A+.”

“I used Raynor for a new garage door, and it's much quieter than my old one. The quality of their work was excellent. I would give them an A rating.”

“My garage door is still working very well. I got a new control, and everything is fine. I am a new owner, so I think it's supposed to work for a while. I'm glad they sent someone to me, and I didn't have to drive anyplace. I didn't have any problems, so I'd say they're excellent.”

“They fixed my garage door. I chose them because they were the ones who installed it. I've used them for years, and they've always been good. Raynor Door was great, so I would grade them as an A+.”

“They installed three garage doors. All the tracks, the molding, and everything were replaced because I had a casualty that destroyed all the doors and mechanisms. The owner of the company came out personally to do all the measuring, got everything ordered, and took care of all the insurance claim stuff, too. It went very nicely. I chose them because they were the people who had installed the doors and the systems originally, and they have been servicing us for just minor things for many years. They've earned an A+.”

“They did the garage door for my homeowner's association. They did great work, and it was prompt service. They're the experts—especially within the market. They're an A+ company.”

“Raynor Door Company installed a garage door, and they were easy to deal with. They get an A+ from me.”

“When they replaced my garage door, the guy was really nice and did a good job. I'd grade Raynor Door as an A+.”

“Raynor replaced a panel on the garage door. I liked the responsiveness of the staff and the quality of the work. I chose them because of their longevity in the area. I would say they're an A+.”

“They repaired a garage door for us. They were efficient and got the job done. It was a friendly service person. I haven't had to call them back with any issues. I would recommend them, and I would give them an A+. I thought they were very good.”

“They came out for the garage door opener. I live in a condo, and they're who our condo association uses. The customer service was good. Raynor Door is a good company. I haven't had any issues or had to call them back. I'd give them an A+ because they really did well.”

“They did the garage door, but it was not the door itself; it was the mechanism. I like everything about them. We've had them for decades, and their phone number's right on the door. On the weekdays, they're easy to get ahold of. I would give them an A+ rating.”

“I think they fixed my garage door when one side of the chain was broken. They estimated and fixed it in the same day, so I think it was great. They do good work with no problems. I'd give them an A+.”

“Raynor Door Company helped me. It wasn't working, and they fixed it. They came on time, and they were efficient. I would recommend them. I would think they'd get an A+.”

“They did some work on the house I used to own. I liked everything they did. They were very professional, they arrived on time, they did the job within a reasonable amount of time, and they cleaned up after themselves, so it's all good stuff. I would recommend them in a heartbeat, and I'd give them an A+.”

“The garage door was squeaking, so Raynor oiled it and made sure it was running smoothly. I chose them because I believe they installed the garage for the people we bought the house from. I think I'd give them an A.”

“I had a damaged garage door, and Raynor was able to repair it and make it look like nothing had ever happened, which was exactly what I wanted. They were very good and very efficient. I heard about them through the builder who built my house; he'd used them to install the doors. I'd refer them, and I would give them an A.”

“They repaired the door. They came out on time, they did it, and it works. Everything was great. I didn't have any issues. I'd give them an A-.”

“They put a new motor in or changed something with the garage door. It was fine. The customer service was fine, too, and I didn't have to call them back with any problems. I'd refer them to somebody else. I guess I'd give them an A- rating.”

“Raynor Door Company is the best. They came and fixed my solid wood garage doors. They have good people working for them. They're honest, straightforward, and courteous. They do the job right the first time, and nobody's got to come back—they do really good work, and they're really good people. I'd give them an A+.”

“The customer service with Raynor was fabulous. They replaced a cable that had broken. I would definitely recommend them, and I would say they deserve an A+.”

“Raynor Door Company did a great job, and I would highly recommend them. They installed our garage doors, and they actually showed me how to change the battery in the remote control so they don't have to come back for that service call. The workers were very efficient, timely, and friendly.”

“I had a positive experience with Raynor. They did a good job—that's what we paid for, and they did an excellent job. We'd highly recommend them. They put in a new garage door opener with new tracks. Everything was better after they worked on it. They get top ratings, an A+, from me.”

“I used Raynor for the first time, and the work was excellent. I certainly would recommend them—A+.”

“They were terrific. They recommended good things to us, they were nice to work with, and they installed everything properly. Everything was fine. This was not the first time we used them. They put in a new garage door. I'd give them an A+. They were great.”

“Raynor Door did a great job. They installed a new keypad. Their customer service was excellent. I would give them an A+.”

“We had a really positive experience with them. Their company met our needs very quickly. They answered all of our questions when they came over to evaluate the problem with the garage door opener. They were very courteous and very nice, and they did a fabulous job. Their cleanup was very quick. It didn't seem to matter how much time it took—they got it right. They gave us a whole new garage door opener, and they had to get a few springs, so they did a lot of work for us. I would give them a 10.”

“They were able to help with my garage door needs. They're excellent. They respond quickly, and their gentlemen are nice.”