Chicago Metro Garage Doors
4th year as a Best Pick
Best Pick 2018
certified company
Based on 185 Surveys
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Chicago Metro Garage Doors has received 5 out of 5 stars (A-rating) based on 185 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"At Chicago Metro Garage Doors, we're very high on customer service, so we work hard to ensure that our customers will have the best experience. Everything we do comes down to quality work and good customer service—that's what makes our customers happy."

Joe Levi | Owner
Company Information
Services Offered
Chicago Metro Garage Doors installs and services garage doors and garage door openers for residential customers. The company also replaces torsion and extension springs, cables, rollers, tracks, and weather strips.
Chicago Metro Garage Doors offers a ninety-day warranty on labor and a two-year warranty on new parts.
Company History
The local company is family owned and operated.
Employee Information
Chicago Metro Garage Doors employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company services all garage door brands, including LiftMaster, Craftsman, Genie, Wayne Dalton, Chamberlain, Stanley, and Marantec.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

“They changed the controller outside of my garage. They were great. Well, I didn't have a battery, and the guy had one in the car so I was kind of glad he had one. Other than that, the guy was fine and he was quick too. I'd give them an A+. The guy was here on time and quick. He came the same day.”

“They did a good job. He did a nice job. He was reliable. I had a broken spring. I'd say an A.”

“Chicago Metro Garage Doors did everything perfect. They did what I asked, on time, and with no problems. They put garage door openers in for me. They did very good, A.”

“We did have a new spring put in. They seemed to know what the problem was, they were able to give me the information on how much to fix it, and they were able to fix the problem and the garage door works. I'd give them an A. I would be extremely likely to recommend them.”

“It was fine. They did a good job. I was happy with the man who did it. It was a repair—actually, they replaced it. I would say A+. I was very satisfied. I would recommend this company.”

“I liked their expertise. They're very quick, came out right away to get it done. Knew what they were doing. It was a repair. I'd go A+, it was good.”

“The technician was very customer friendly, very courteous. He had to replace everything that was already there. It was an A+.”

“Everything was OK. They did everything right. I'd rate them an A+. I would recommend them.”

“It was taken care of quickly and professionally. They installed a new garage door. I'd give them an A.”

“I had a positive experience.”

“They were fine. I needed a new spring put in the garage door. They came in the same day we called them, they fixed it, no muss, no fuss, it was fine. I would give them an A. I'm not an expert on garage springs, but everything seems fine. I seem to remember they gave a window and they showed up within the window. He cleaned up all the, he took the broken parts and got rid of them and cleaned up after himself. He seemed to get the job done pretty quickly, and as far as I can tell, well.”

“Came in really quick, got the job done, cleaned up after themselves, and everything was fine. It was a repair. I'd give them an A.”

“They did a repair on a door; I had a broken spring. I'd give them an A.”

“I thought Chicago Metro was definitely A+. They were out here quick. They were good to work with. They've come out twice now for different things, and they've been excellent.”

“He was great. Our garage door was completely off track, and it happened to be that the last company put in the wrong part. It wasn't compatible with how heavy our door was, so the Chicago Metro technician went and got a new one. I would give them an A rating.”

“Everything was good. They got out quick and did a good job. They earned an A+. I would recommend them.”

“It was excellent—no complaints across the board. I am 100 percent likely to recommend them for garage door repair.”

“Fast, quick, speedy, and friendly service. They get an A+.”

“I had some work done back in March. It was good; excellent. I have no complaints.”

“They were excellent.”

“It was an excellent job—no complaints. I am very, very likely to recommend them for garage door repair.”

“I did have a guy come out and fix my garage door a while back. It was back in March. I'd give them an A+. Everything was good.”

“I'd give them an A+.”

“It was back in late March. I'd give the work an A+. I would recommend them.”

“It was a fine job. I'd give them an A+.”

“It was good work. I'd give them an A+.”

“It was fine work. It was a positive experience. I'd give them an A. I had no issues at all. I'll probably end up using them again, so I'd say I'd be likely to recommend them.”

“The logic board went out because they used an LED bulb in the motor, so he changed that out. But that's not why we called them out. He changed the cables because he said they were old. The spring broke. I think my husband just wasn't used to the sound of the new cables, and the guy came back out to take a look at them and make sure everything was OK. And they did that for free, so that was a nice follow-up that they did. I think it's an A+.”

“That was like 6 months ago. I guess I'd give them an A.”

“I'd give them an A.”

“We've got a garage door that works just fine. The work was done back in late March. Everything is fine. The gentleman that came out did a nice job. I have no complaints, none whatsoever.”

“I'd give them an A.”

“I had a satisfactory experience with them.”

“It was back in April. It was an A. They did a very good job.”

“The garage door is working fine. I have no complaints with the work done.”

“I've had one or two garage door repairs in the past year. It was good work. I remember it around April or May. It was just changing the springs on it. They were just changing some springs. Overall, it was pretty good. They were pretty fast. The guy came over and made the repair, so I was happy with the service. I would say they're an A.”

“I talked to the gentleman that came out and fixed the door. The spring or something broke. It was very nice. It was just a spring. Nothing stood out about the work. It was a busy day, because that was like the move-in day. I'd give them an A.”

“They fixed the garage door. It wasn't working at all, and their technician came out and got it working and adjusted a couple of things, and now it works. I'd grade them an A. They came right away, and they fixed it. I'd recommend them.”

“My garage door was 30 years old, and it was time for a new one. They had good manners. They were friendly, and as far as putting up the door, they did a good job. There was one little issue that popped up, and they resolved it pretty quickly. I'd give them an A.”

“It was a new home. We just wanted help changing the combination key pad, and we had three separate doors, so we needed the remote to work for three separate doors. I just liked that they stayed until they got their job done. It seemed somewhat complicated, but he persisted and made me hopeful and got it done. I'd give them an A.”

“The technician was good. He was smart. The wire broke. I'd give them an A. I have recommended them.”

“Those are the people that fixed my garage door. I don't know what they fixed. The spring broke or something like that. It wouldn't open or close. They came over and fixed it the same day. I enjoyed their responsiveness. I'd give them an A-.”

“They replaced my garage door.”

“They had to fix the garage door. It was kind of cracked in one place, and the lightning had hit the electrical part of it, so he fixed it. And it's been working. I'd say they're an A. They came right away. I thought they were really good and, in today's world, that's not happening so much.”

“They were replacing a spring. They were quick to come out and able to fix the problem on the spot. I'd say they get an A.”

“Chicago Metro Garage Doors was fine. My experience was good. I'd give them the highest grade.”

“It was a good experience. They were prompt, and the service professional who came out was very courteous and efficient. They repaired the springs on our garage door. One had broken and fallen off that morning. I'd give them an A.”

“The people from Chicago Metro Garage Doors were fine. They were on time, and they got the job done right. They replaced the spring on the door. I found them because they were recommended by a friend. I would give them an A.”

“It was fine. I liked that they came out quickly and fixed what needed to be done, not a thousand other things. He pointed out what rollers needed to be replaced and which ones didn't. There were rollers on the side that were old, and they replaced those. The door wasn't going back up. I think the main chain broke, so they put in a new cord that loops around. I'll say an A suits them.”

“Everything's fine. They came out on time, and the technician did the work right. We had no problems. The garage door wasn't going up and down, and he fixed it. I'd give them an A.”

“It was good. I thought the guy that came out was very professional. They were able to accommodate us. We needed a fast response, and they were able to do it. I thought the finished product was very good, and he explained things very well. They put in a new door opener. We had a company we were using before then, but they couldn't accommodate us fast enough, so we tried Chicago Metro Garage Doors. They get an A from me.”

“We replaced the springs on our garage door not that long ago. They got here quickly, which is pretty important when your garage door doesn't open or go up and down and your cars are inside. Their speed is good, and the guy was very courteous. They replaced the spring and the motor to pull my garage door up and down. I'd give them an A.”

“It was fine. I had a positive experience with Chicago Metro Garage Doors.”

“They did pretty good work. It was all positive.”

“The work was four or five months ago. They came out fast after we called, and they got the work done in a relatively fast time, as well. I needed my garage doors adjusted because they had become too heavy to lift. They did A-grade work.”

“We had them over twice, and I had a positive experience both times. They came very fast after I called them, and they seemed to have everything they needed to fix it. Both times, it was a half hour, and everything was done. We haven't had any issues with what they've done since then, so that's all I could ask for. We have two garage doors. First, our spring broke on one, and then it broke on the other. They did the same thing for the two different doors. I'd call them an A-rated company.”

“It was a while ago, but it was fine. The guy did a nice job.”

“Everything's working fine, so I'd say it was good. I liked that they came out the same day, that they fixed what needed to be fixed, and that it stayed fixed. They replaced some springs on the garage door. I'd say they get an A.”

“Chicago Metro Garage Doors is a good company. The person was very knowledgeable and explained everything he had to do to fix the garage door. It had come unhinged, and he was able to replace the hinges, get it back up, and replace the springs to make it more efficient. I'd give them an A.”

“He did very complete work when he was here, and he did a nice job cleaning everything up. I was very happy with the product and the service. They put a new garage door in. They earned an A.”

“The service from Chicago Metro Garage Doors was good. It was fast. They were informative and very polite. My door was broken and looked ugly, and they fixed it. I'd grade them as an A.”

“They were quick to get there. I liked that. They fixed a spring. I'd call it A-grade work.”

“They were fast, they did the job, and they fixed the door quickly. They replaced a spring. I'd give them an A.”

“Chicago Metro Garage Doors is very good. They put in a new garage door for us. They did a nice job installing the carriage. They were clean and easy to deal with, and it was a very positive experience. They came on time, they installed it, and they followed up. It was all very good—nothing complicated. I imagine we would give them an A; we were very happy with them.”

“I liked their quick response. They fixed our garage door. They get an A from me.”

“They came out at the time they said they were going to. The spring was bad on the door. It broke, so they gave me a new spring. Their work deserves an A.”

“They did a garage door repair for me last year. As far as I know, everything was fine—I don't remember anything negative. They came when they said they would. I'll give them an A.”

“Everything was fine. They ended up replacing the whole motor, and they did a great job. I'd give them an A.”

“It was great. They replaced the garage door. I'd grade them as an A.”

“They fixed our garage door. From what I understand, they showed up and did a good job. We were happy with the work. My wife said they were nice guys, so I don't have any complaints. They replaced the springs for the door. I think they get an A; my wife liked them.”

“Chicago Metro Garage Doors was fantastic. I called them, they were there in less than an hour, and they did the work right on the spot. It was absolutely fantastic. The door caught while it was opening, and it was off track and angled wrong. There were wires that pull it up that you could see were loose. They definitely deserve an A+.”

“The guy from Chicago Metro Garage Doors was great. He did an excellent job, and he had a great personality. He went right to work and put in a new electric door opener. I had the side rails, but he changed that and put in one that winds the door up. I would give them an A. They're experts.”

“They did a super job for us. I'd definitely give them an A. He was very considerate, he helped with a couple of minor things, and it was a pleasure to work with him.”

“They got the repair done quickly, and they didn't have to follow up. I definitely would recommend Chicago Metro Garage Doors, and I'd give them an excellent grade.”

“They were good. The gentleman that helped me was pretty knowledgeable, and he gave me the best solution for what I needed at the time. My garage door had broken, it wasn't opening, and he helped me fix that. They're an A.”

“I had my garage door done—I had a opener put in. At this point, this garage door opener seems to be doing perfectly fine, so I'd give them an A.”

“They did a very quick garage door repair that wasn't necessarily complicated—they could've made it a lot more difficult than it was. They did the simple repair right on time, so I was very pleased with their work. I would recommend them—A+.”

“They fixed the garage door pretty quickly and came out fast. They just replaced the spring, and I'd give them an A+.”

“He was on time. He knew what he was talking about, and he fixed the problem quickly. The door wasn't installed properly to begin with by our builder four years ago. The braces at the bottom, the tracks, were not attached to the concrete, so our technician had to attach them to stabilize it. I'd give the company an A+.”

“Everything was great. They did a wonderful job, and I'd give them an A+. They did really good work, and they were there on time.”

“I liked everything about Chicago Metro Garage Doors. They came out to fix the garage door. He really could have taken us for a ride. He could have sold us what we didn't need, but he didn't. He fixed it quickly—that alone makes you feel comfortable. He appeared honest, and he billed us honestly. He left me with a very positive feeling. It was a great experience. I liked the 24-hour service. When your car is left in the garage and you have to go to work, you want someone with a quick turnaround. I'd give them an A+. I liked when I called him he answered the phone, so it wasn't a recording, which was positive.”

“It was fine. They just fixed some springs we had broken on our garage door. The guy was very helpful, and I'd give them an A+.”

“I just got a new garage door. They were on time, and they were fast. They were courteous, and they installed the garage door professionally. They put in a whole new door. My neighbor down the street from me recommended them—he got a garage door from them. I'd give them an A+, and I have no complaints.”

“The garage door works great. My wife didn't complain, so I have to assume everything was good. I came home, it was working, and life was great. It was very well orchestrated. I'd definitely give them an A+. They made an appointment, showed up when they said they would, and it was all good.”

“Everything was great. They replaced the broken spring on the garage door. I'd give them an A+.”

“They were great. They were just very helpful and very friendly. They fixed the timing belt on the garage door, so it could go up and down. I'd give the company an A+.”

“The guy who came out told me exactly what was wrong, and he fixed it. He was a friendly guy. He explained how to maintain it. I would definitely give them an A+, because he came on time. I was quoted a time for when he would be here, and he was here. He came out the day I called.”

“It was my roommate that got the work done. The garage door was fixed, and it went really well. The guy who came was really great and very helpful. Based on the work I saw, I think it was an A+ job.”

“They were actually pretty quick. The spring had snapped on the garage door and later on, we found out that the garage opener was actually broken as well. After that happened, they changed the springs and the garage opener, as well as the wheels for the door pretty quickly. This happened basically within an hour or two, which in our experience usually takes like three or four hours. My dad had contacted them, but I'd probably give them an A+.”

“They were pretty quick, and they were kind of flexible as to when they could do stuff, so that was important. They had to replace a spring on my garage. They're an A+.”

“I didn't deal with them, somebody else dealt with them, but everything is working fine. I'd give them an A.”

“I liked the quick service and the really nice people. I have two garage doors, and they actually did the repair on both of them. I actually have recommended them to others. I'd give them an A.”

“They did what I asked them to do—they repaired the door. I think they had to follow up on one issue, but I would recommend them. I would also give them an A.”

“They were all qualified. They repaired the system door, and I didn't have any issues with their work. I'll probably use them again to install a new one. I would recommend them and give them an A.”

“The guy came out and tuned up the garage door. It's working fine now. They were very thorough and very expedient. It was a while ago that they were here, but I would definitely recommend them. I would rate the company as an A.”

“I liked their hours. He came in the evening, and he was in and out in an hour. They fixed my garage door opener. They didn't have to follow up on any issues, so I'd recommend the company. I'd give Chicago Metro Garage Doors an A.”

“Chicago Metro Garage Doors came out and fixed the garage door. The customer service was fine, and I would recommend them. I'd give them an A.”

“The guy did a great job, and I would recommend them. I liked the speediness, and I liked the fact that the guy was friendly, thorough, and down to earth. The customer service was great, too. I would give them an A.”

“They were pretty quick, and the service was great. The staff are quite friendly. They installed a new garage door, and I would give the company an A.”

“The service was good. They just did a good job. I would recommend them, and I would give them an A at least.”