Chicago Metro Garage Doors
7th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Chicago Metro Garage Doors has received 4.8 out of 5 stars based on 51 customer surveys conducted through GuildQuality.
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7th year as a Best Pick Call
"At Chicago Metro Garage Doors, we're very high on customer service, so we work hard to ensure that our customers will have the best experience. Everything we do comes down to quality work and good customer service. That's what makes our customers happy."

Joe Levi | Owner
Company Information
Services Offered
Chicago Metro Garage Doors installs and services garage doors and garage door openers for residential customers. The company also replaces torsion and extension springs, cables, rollers, tracks, and weather strips.
Warranty
Chicago Metro Garage Doors offers a ninety-day warranty on labor and a two-year warranty on new parts.
Company History
The local company is family owned and operated.
Employee Information
Chicago Metro Garage Doors employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
The company services all garage door brands, including LiftMaster, Craftsman, Genie, Wayne Dalton, Chamberlain, Stanley, and Marantec.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
3648 W Montrose Ave Apt 1E
Chicago, IL 60625
Hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm

Compiled Score:

Chicago Metro Garage Doors has received 4.8 out of 5 stars based on 51 customer surveys conducted through GuildQuality.
5
43
4
6
3
2
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/24/2020

“Chicago Metro Garage Doors was a great value, and I know I can count on them.”

Review by
09/22/2020

“I would like to recognize the man who put on the door, I think he was the same that did the work last time! He was timely, did good work, and what he said he would do!”

Review by
09/17/2020

“Everything was beautiful!”

Review by
09/17/2020

“The whole project was easy and everything has been working great since!”

Review by
09/17/2020

“The technician was great!”

Review by
09/16/2020

“I originally called one company and got redirected to another company's technician with this company. It seemed weird to me.”

Review by
08/27/2020

“Excellent service! Superior professionalism and on-time.”

Review by
08/26/2020

“They are timely, efficient, and professional.”

Review by
08/26/2020

No review comments provided

Review by
08/26/2020

“They're very courteous and extremely reliable.”

Review by
08/26/2020

“They met my expectations with their responsiveness to my issues.”

Review by
08/04/2020

“The tech that came out went above and beyond what was necessary. He explained what he was doing and why.”

Review by
08/04/2020

“The technician was very good and found a problem that I did not even know I had. He was educated and smart enough to see what the problem was right off the bat.”

Review by
08/04/2020

“I would like to recognize the technician who came out.”

Review by
08/04/2020

“They met my expectations because they came out quickly; the installs are always top-notch. Whether they install a door or replace the motor, I always use them.”

Review by
10/01/2019

“They offer fast, prompt service.”

Review by
09/13/2019

“They provide very good quality and service.”

Review by
09/06/2019

“They had a particular focus on safety that was greatly appreciated.”

Review by
08/21/2019

“I was most satisfied that they found that some of my original installation was not properly installed so they fixed it.”

Review by
08/21/2019

“The technicians were professional and timely. They also cleaned up well. The company exceeded my expectations.”

Review by
07/23/2019

“They are outstanding. They came out quickly, they did exactly what they said they were going to do and they did it efficiently. The technician was really kind and knowledgeable. You could not ask for anything else.”

Review by
07/22/2019

“They met my expectations.”

Review by
07/22/2019

“I would like to recognize the installer, he was amazing.”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
06/03/2019

“I would like to recognize the owner Ayal and the worker Al for their exceptional service with Chicago Metro Garage Doors.”

Review by
05/31/2019

“I was most satisfied with having the door fixed.”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

“They were very responsive, and showed up quickly when we needed our garage door repaired.”

Review by
05/31/2019

“Chicago Metro Garage Doors did a good job.”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

“Chicago Metro Garage Doors met or exceeded my expectations in fixing part of the door that wasn't part of the deal. They did more work than I expected.”

Review by
05/31/2019

“Chicago Metro Garage Doors was fast and did a good job.”

Review by
08/10/2018

“They met my expectations with their timeliness from when I called and when they were able to come out. They were able to come out quickly and on the weekend. Everything went exactly as they said it would.”

Review by
08/06/2018

“I would like to recognize the guy that came out, for his exceptional service. He did great.”

Review by
07/26/2018

“My expectations were met or exceeded with the quality of the installation.”

Review by
07/23/2018

“I don't remember his name, but the technician that was here did a good job.”

Review by
07/18/2018

“I was most satisfied with the value for the price provided and their honesty and integrity.”

Review by
07/18/2018

“The installer was fantastic and did a great job.”

Review by
07/18/2018

“It was a short job. They were efficient.”

Review by
07/12/2018

“They exceeded my expectations by quickly working and not wasting time.”

Review by
07/09/2018

“The guy who came was excellent.”

Review by
07/09/2018

“I would like to recognize the gentleman that came out twice for my garage. He was very honest, excellent, and he did a great job!”

Review by
07/09/2018

No review comments provided

Review by
06/28/2018

“I would like to recognize the man who did the repairs to my garage door. He was good.”

Review by
06/28/2018

“After I had an issue with the door opening without us opening it, so the installer came back, solved the problem, reset all of our remotes, and it's been perfect ever since.”

Review by
06/28/2018

“They met or exceeded my expectations in that they were on time and performed the job as quickly as they did.”

Review by
06/28/2018

“I was most satisfied with their responsiveness.”

Review by
10/20/2017

“We did have a new spring put in. They seemed to know what the problem was, they were able to give me the information on how much to fix it, and they were able to fix the problem and the garage door works. I'd give them an A. I would be extremely likely to recommend them.”

Review by
10/20/2017

“I liked their expertise. They're very quick, came out right away to get it done. Knew what they were doing. It was a repair. I'd go A+, it was good.”

Review by
10/20/2017

“Came in really quick, got the job done, cleaned up after themselves, and everything was fine. It was a repair. I'd give them an A.”

Review by
10/20/2017

“The technician was very customer friendly, very courteous. He had to replace everything that was already there. It was an A+.”

Review by
10/18/2017

“It was taken care of quickly and professionally. They installed a new garage door. I'd give them an A.”

Review by
10/18/2017

“They did a good job. He did a nice job. He was reliable. I had a broken spring. I'd say an A.”

Review by
10/18/2017

“Everything was OK. They did everything right. I'd rate them an A+. I would recommend them.”

Review by
10/18/2017

“Chicago Metro Garage Doors did everything perfect. They did what I asked, on time, and with no problems. They put garage door openers in for me. They did very good, A.”

Review by
10/18/2017

“They were on time and very efficient, and I think the price was pretty good too. It was repair of a garage door, it was two springs that broke and some other work they had to do too. I'd give them an A+.”

Review by
10/18/2017

“It was fine. They did a good job. I was happy with the man who did it. It was a repair— actually, they replaced it. I would say A+. I was very satisfied. I would recommend this company.”

Review by
10/18/2017

“They changed the controller outside of my garage. They were great. Well, I didn't have a battery, and the guy had one in the car so I was kind of glad he had one. Other than that, the guy was fine and he was quick too. I'd give them an A+. The guy was here on time and quick. He came the same day.”

Review by
10/18/2017

“A little bit expensive, too. I was in a morning rush, I was taking out my car, and the garage door was stuck. I called a few numbers and this company was one, and they came right away as promised. I'd give them an A-. It was just one experience I had with them.”

Review by
10/18/2017

“I wasn't really the one that dealt with them, my husband dealt with them. They came when they said they would. They did what they needed to do. It was reasonable or what we expected in terms of price. So, no complaints. It wasn't a replacement of the door, but they needed to replace the operating mechanism because it was old and there had not been any electricity to the garage for we don't know how long. When we bought this house, there had been some kind of short circuit or something so we had to rewire the electricity to the garage and then we found the mechanism, the door opener, didn't work. So the door itself was fine, but the door opener was not. And they were good about, they gave some advice about how often to have it serviced and what kind of issues were likely to be and that kind of stuff, so that was helpful. We'll give them an A.”

Review by
10/18/2017

“They were fine. I needed a new spring put in the garage door. They came in the same day we called them, they fixed it, no muss, no fuss, it was fine. I would give them an A. I'm not an expert on garage springs, but everything seems fine. I seem to remember they gave a window and they showed up within the window. He cleaned up all the, he took the broken parts and got rid of them and cleaned up after himself. He seemed to get the job done pretty quickly, and as far as I can tell, well.”

Review by
10/18/2017

“I had a positive experience.”

Review by
10/18/2017

“They did a repair on a door; I had a broken spring. I'd give them an A.”

Review by
09/19/2016

“They replaced my garage door.”

Review by
09/19/2016

“They've come out twice now for different things, and they've been excellent, but I have like this huge smacking sound when the door goes down since they fixed it. I'm not home a lot, so the kids will sign off on it or whatnot, so there's still something wrong. I'm just not sure what it is. I'm only renting here, and the owner doesn't really care. I didn't bring it up because I am constantly traveling, and it's like the kids are kind of running the house. Regardless, I thought they were definitely A+. They were like out here quick. They were good to work with. I don't know if the owner knew them previously or whatnot, but I would use them on my own house.”

Review by
09/19/2016

“The logic board went out because they used an LED bulb in the motor, so he changed that out. But that's not why we called them out. He changed the cables because he said they were old. The spring broke. I think my husband just wasn't used to the sound of the new cables, and the guy came back out to take a look at them and make sure everything was OK. And they did that for free, so that was a nice follow-up that they did. I think it's an A+.”

Review by
09/19/2016

“They just fixed my garage door. The springs were loose. The guy was honest, but the first guy wasn't. The first couple of guys that came out tried to upsell me and weren't honest at all, and so I dismissed them. Then this guy came out and was honest and got it straightened out, and he said, ‘Your springs aren't really this bad.’ He straightened some other things out for me and left. He did what he said he was going to. I'd give them an A.”

Review by
09/19/2016

“I've had one or two garage door repairs in the past year. It was good work. I remember it around April or May. It was just changing the springs on it. They were just changing some springs. Overall, it was pretty good. They were pretty fast. The guy came over and made the repair, so I was happy with the service. I would say they’re an A.”

Review by
09/19/2016

“Their technician was great. Our garage door was like completely off track, and it happened to be that the last company that was there put the wrong part in—it wasn't compatible with how heavy our door was—so the guy went and got a new one. I'd give them an A.”

Review by
09/19/2016

“I talked to the gentleman that came out and fixed the door. The spring or something broke. It was very nice. It was just a spring. Nothing stood out about the work. It was a busy day, because that was like the move-in day. I'd give them an A.”

Review by
09/19/2016

“Those are the people that fixed my garage door. I don't know what they fixed. The spring broke or something like that. It wouldn't open or close. They came over and fixed it the same day. I enjoyed their responsiveness. I'd give them an A-.”

Review by
09/19/2016

“They fixed the garage door. It wasn't working at all, and their technician came out and got it working and adjusted a couple of things, and now it works. I'd grade them an A. They came right away, and they fixed it. I'd recommend them.”

Review by
09/19/2016

“It was a new home. We just wanted help changing the combination key pad, and we had three separate doors, so we needed the remote to work for three separate doors. I just liked that they stayed until they got their job done. It seemed somewhat complicated, but he persisted and made me hopeful and got it done. I'd give them an A.”

Review by
09/19/2016

“My garage door was 3 years old, and it was time for a new one. They had good manners. They were friendly, and as far as putting up the door, they did a good job. There was one little issue that popped up, and they resolved it pretty quickly. I'd give them an A.”

Review by
09/19/2016

“They had to fix the garage door. It was kind of cracked in one place, and the lightning had hit the electrical part of it, so he fixed it. And it's been working. I'd say they’re an A. They came right away. I thought they were really good and, in today's world, that's not happening so much.”

Review by
09/19/2016

“They were great. A spring broke. They were prompt. They were honest, and I thought they were reasonable. They didn't try to sell me something I didn't need. I'd give them an A. I would definitely recommend them.”

Review by
09/19/2016

“The technician was good. He was smart. The wire broke. I'd give them an A. I have recommended them.”

Review by
09/19/2016

“It was an excellent job—no complaints. I am very, very likely to recommend them for garage door repair.”

Review by
09/19/2016

“It was just a repair. They were fast, quick, and speedy, and they had a friendly service. I'd give them an A+.”

Review by
09/19/2016

“They were replacing a spring. They were quick to come out and able to fix the problem on the spot. I'd say they get an A.”

Review by
09/19/2016

“It was excellent work. I have no complaints, and I am 100 percent likely to recommend them for garage door repair.”

Review by
09/19/2016

“One time the track was off, the garage door was off the track and the other two times it was dented. The garage door, so they had to replace the panel. Just the professionalism of the technicians that they sent on both occasions. They were knowledgeable and they kept me informed of what was going on. The last experience was a B. The first technician that was supposed to come out here, he didn't show up, so they had to send another one. The original technician didn't show, but they sent someone else who was fabulous.”

Review by
09/19/2016

“It was in early May of this year. He bent my door. It's busted. Well the spring broke on it. The springs on each side that release it. One of them broke, so he had to replace the spring. It's not an easy job. The guy showed up at like 8:3 at night and he told me he was going to be there at like 7 o'clock and I said, 'Why don't you figure out what you got to do and then come back tomorrow?' and he said he wanted to do it then and I said, 'Dude. I got to go to bed. I have work in the morning.' So I couldn't watch him. I left my credit card down there for one of my kids to pay him when he got done and I went out there the next morning to go to work and I saw he bent the corner of the garage to get the spring off. Because I had taken off a spring myself like that and it's not easy to get off, so if I'd seen him do it, not at all. Somebody could have come by and kicked it, I don't know. It was crap. I don't think that fellow was getting fooled when I called the company to get my old garage door and somehow I got your delta off track. Or whatever they're called. I'm still trying to figure out how I'm going to fix it. Because it doesn't close now. He bent it and then the guard is coming loose, so now the sensor- if it comes down the sensor will stop it like two inches and the door won't close all the way, so I guess it was not a positive experience. I'll say it again: these guys they came out, they work 11, 12 hours all day driving all over the city in traffic and I don't know who's making them do this or why they're doing that. Why they're working 12 hours a day. Why they're working at 8 o'clock at night. I could see this guy was dead tired. And I said, 'Just come back tomorrow.' It's not a worse case scenario. It's just a C. I'm satisfied the door goes up and down, so I don't want to make a big deal about it. Like I say, it's not the guy. It wasn't the guy. It was the company or supervisor or manager or the owner or the operator. Who ever's running this outfit, sending these guys 12 hours a day, but I see it all the time. Amp does it and these guys show up at- I tell them I can't be there until 5:3. They say, 'We'll figure 6 or 6:3' and they do the same thing. The guy for the washing machine shows up at 8:15. And he looks like he's dead tired. He tells me where he's been and it's ridiculous. There are people out there everywhere looking for jobs and they got these other guys working 12 hours a day. What's the point? These guys tell me they work on Saturdays, too. I told you what happened and what do you think? I was a teacher. I never gave anybody an F unless they didn't show up. He showed up. And he made the door work. The door work, so I was ahead of where I was because it was a big problem. He was a nice guy. He was very cooperative. That's why I don't want it to come back to him that he dented the door to get the spring out. He did clean up. He didn't know how to pull that spring out without muscling it around a corner. It's just aluminum. He bent it. I would not recommend them to anybody.”

Review by
09/16/2016

“I did have a guy come out and fix my garage door a while back. It was back in March. I'd give them an A+. Everything was good.”

Review by
09/16/2016

“Everything was fine. The bill seems a little pricey. That's all. Other than the price, I would say I had no complaints.”

Review by
09/16/2016

“Everything was good. They came in, got out quickly, and did a good job. I'd give them an A+. I would recommend them.”

Review by
09/16/2016

“I had some work done back in March. It was good; excellent. I have no complaints.”

Review by
09/16/2016

“We've got a garage door that works just fine. The work was done back in late March. Everything is fine. The gentleman that came out did a nice job. I have no complaints, none whatsoever.”

Review by
09/16/2016

“It was fine work. It was a positive experience. I'd give them an A. I had no issues at all. I'll probably end up using them again, so I'd say I'd be likely to recommend them.”

Review by
09/16/2016

“The garage door is working fine. I have no complaints with the work done.”

Review by
09/16/2016

“It was back in late March. I'd give the work an A+. I would recommend them.”

Review by
09/16/2016

“It was back in April. It was an A. They did a very good job.”

Review by
09/16/2016

“That was like 6 months ago. I guess I'd give them an A.”

Review by
09/16/2016

“They were excellent.”

Review by
09/16/2016

“I'd give them an A+.”

Review by
09/16/2016

“I'd give them an A.”

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