Allmaster Home Services
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Allmaster Home Services has received 4.4 out of 5 stars based on 63 customer surveys.
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2nd year as a Best Pick Call
"We are a family-owned-and-operated, veteran-owned company with extensive experience in structural repair and water management issues. We strive for excellent customer service from start to finish on every job."

Nicholas Locantore | Vice President
Company Information
Services Offered
Allmaster Home Services offers foundation repair services to residential customers. The company's services include wall replacement, bowing wall repair, retaining wall work, underpinning, and installation of wall pins, carbon fiber straps, and I-beams. Allmaster Home Services also offers basement waterproofing.
Warranty
The company offers structural warranties based on product and a limited lifetime warranty on waterproofing.
Company History
Allmaster Home Services has been serving local, residential customers since 1987. The company is privately owned, and president John Locantore has over 40 years of experience in the construction and home improvement industry.
Employee Information
Employees wear uniforms and undergo background checks.
Licenses
MHIC #121436
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park, Bowie, Hyattsville, Lanham, Laurel

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/26/2017

“We had an excellent experience with that company. They seemed to know exactly what they needed to. We needed a particular kind of expertise because our kitchen was sinking. They recommended an approach. They executed it exactly how they said they would. They have very clear pricing and the people that did the work, did an excellent, excellent job. They were super careful with the landscaping around there—that wasn't even part of the deal but they put it back better than it was before. I'd give them an A+.”

Review by
09/26/2017

“They were outstanding. They did waterproofing for me. They were on time, they did a high quality job, I haven't had any problems since they did it, they cleaned up afterward, they helped us with some additional clean up, and they were just generally very knowledgeable, quick, and efficient, I would definitely recommend them or use them again. I'd give them an A. They gave us a reasonable price.”

Review by
09/26/2017

“They did a basement wall. They were upfront about things. That was all good too but that was what I expected. I would grade them an A.”

Review by
09/21/2017

“It was structural repair. In the end, after I saw what the work was, I felt like it was severely over priced. But also, I didn't feel like the workers were a 100% ethical. The work wasn't done to my satisfaction. They installed a beam, and it wasn't quite centered. They tried to tell me they were done, and when I asked them to redo it, they were hesitant. They eventually did it, but I had to really talk them into it. Also, it wasn't level, and one of the workers held up a level and tried to alter it so it would appear it was level, but it wasn't. I argued with them and got them to change it, and they did, but I still felt like it was overpriced for the amount of work they did. It was a really quick job. I should've gotten more estimates before I went with them but I went on a friend's recommendation, so I only got the one estimate. So, it's hard for me to say how over priced it was, but I didn't feel like it was a fair price for the work that they did. I'd give them about a C. In the end, the work was fine. There was nothing wrong with it.”

Review by
09/21/2017

“They did foundation waterproofing. They did their work fast and how they said they were going to do it. There were no unexpected problems or deals that came up. They were very clear about what they were doing. Overall, it was a very positive experience. I'd give them an A overall.”

Review by
09/19/2017

“They kept me well informed as to what they were going to do even though there were a couple of hiccups on the day that they were supposed to arrive, but it wasn't their fault. It was a lot of traffic coming across the bridge coming to Centreville, so they called me to let me know they were going to be late. Once they got here, they got to work very quickly and did not stop until the job was completed. They were doing both foundation repair and waterproofing. I'd give them an A+.”

Review by
09/19/2017

“They were actually able to work fast and give me updates on what was going on. They were repairing a beam in the house. I'd give them an A. I've already recommended them to a friend.”

Review by
09/14/2017

“It was fine. They did what they said they would do, which is all I asked. It was foundation repair. I'd give them a B+. They just didn't start when they were supposed to.”

Review by
09/14/2017

“They were fairly priced, on time, and professional. They did foundation repair and waterproofing for me. They are an A company.”

Review by
09/14/2017

“They did the foundation stitches, and they were very good. We were satisfied. They did excellent work, and I would recommend them. I had no complaints with them.”

Review by
09/14/2017

“I explained to John everything, but not everything was done properly. They did foundation work, but it was not done. I paid but it was not done.”

Review by
09/14/2017

“Allmaster did some basement wall repair. They were fine. They weren't very well organized I don't think. I do remember that. They referred me to a plumber that was horrible. They do good work but they needed to get organized a little more, communicate a little better. They put I-beams against my basement to support the wall. The work, when it was all done, it was done well, but it took a little longer than it should have, and he and the plumber weren't communicating very well. Also, there were days when nothing got done, but I'd say they need to communicate better. I'd give them a B.”

Review by
09/14/2017

“They were very responsive to whatever I wanted to do. I think Allmaster did several projects—one for my daughter, painting a wall. At my property, they replaced some support posts under an uneven deck. I'd give them an A.”

Review by
09/14/2017

“It was satisfactory. They did respond very quickly. That's all I can pretty much say. It was basically, foundation repair. I would give them a B. I felt like they did know what they were doing for the most part, but I felt like we had to go back and follow up more than we should have needed to. They did address it, and it was taken care of.”

Review by
09/14/2017

“They fixed the problem. It was straps, so there were cracks in my foundation. I would say they're a B+ because I didn't realize they wouldn't put my bathroom walls back up for me. I thought that would've been included in the price. The quality of the work was fine. I don't live in the house anymore. Hopefully, it's still good.”

Review by
09/14/2017

“There wasn't an English speaking person there the whole time, which made it a little hard. There was a disagreement and we had to wait until he showed up, which I did tell the gentleman at Allmaster. They were resurfacing part of our wall, stabilizing and then resurfacing the wall. I'd give them a B.”

Review by
10/03/2016

“They did a great job. I liked their affordable prices. They were very professional. They were very knowledgeable about what they had to do. They did both waterproofing and foundation repair. I'd give them an A overall.”

Review by
10/03/2016

“They did ten carbon fiber straps for me to repair my foundation. It was positive, because it works, and it was cheaper than some of the other estimates I got. They had told me in the beginning that they would not replace a paneled wall that had to be taken down, but they didn't inform me that the grid for the ceiling would come down also. So there's a lot more work to do. I'll give them a B+. Communication was the best.”

Review by
08/04/2016

“They did foundation repair. They never really completed the job. They stopped work and then never came back. I'd give them a D. The work was never really completed. When they first started, the customer service was great, but then they never came back. When they did show up, they showed up when they said they would. They left some scraps behind, but the work wasn't A quality. Cleanliness is just a small portion of it.”

Review by
08/04/2016

“It was fine. It was OK. They put a vapor barrier in my crawlspace. I had some tunneling issues with some groundhogs, so they filled in the holes and everything and put a vapor barrier down. The groundhogs got back in. They didn't stop them from getting back in and that's what I was trying to go for. I'd grade them a C+. They got there on time and finished when they said they were going to finish. They were pretty clean. It was cleaner than it was when they got here.”

Review by
08/04/2016

“It'll be a year this month I've been working with them trying to get a problem resolved and it is not resolved yet. I would say the experience was not what I expected. I have an exterior entrance to my basement, and its steps, and one of the walls was looking like it was going to cave in, but it didn't, and they put some kind of fiber strips on the side of it. They put it on and it didn't hold and they had to come back and redo it because they put them over dust on the concrete they shouldn't have done because it won't hold that way. It won't adhere to the concrete. So they came back and did it again two or three weeks ago and there's one area they didn't do it all. I don't know why but maybe they ran out of materials. I haven't heard anything from them. It's still a mess and they know I'm not happy. I call them all the time and ask them to come by. I ask the guy that owns the place to come by and he sends somebody else. I'm not going to give up. They're going to fix it one way or another because they made a mess out of it. It's moldy. I'm going to give them a C. They're kind of wishy-washy. I could say they're awful but they're not. They respond when I call. They're very pleasant on the telephone, then they send somebody out who just ticks me off again but that's the way they do business I guess. I want this resolved. It's going to have a birthday this month. I would say customer service is good. The slight issue is the work isn't that great. Their punctuality is OK too. They know what they're doing. They just don't have people who do it right.”

Review by
08/04/2016

“Allmaster was here leveling out the subfloor. I thought they were very professional, and they were clean. They were really quick with the job. I can't remember the guys name that came out and gave me the estimate, but he was really well-spoken. You could tell that they had been doing it for a while. I would grade them an A+; they were really great.”

Review by
08/04/2016

“They had to put a whole drain system in our one room in the basement because it flooded. I liked that they solved the flooding problem. I would grade them a B. It was a workout room where they fixed it. We had a TV in the workout room, and when they drilled, apparently they whacked the TV. You can't see it unless you turn the TV on, so months went by before we noticed it—I had to repaint the room, so months went by. It was broken, and I'm sure it was from their drilling, but we never went back to them because it was too long after they did the work.”

Review by
08/04/2016

“I had an issue with the cinder blocks holding up the foundation—they had moved out from the wall. There was also a sunken area inside the crawlspace. So, Allmaster injected rods into the cinder blocks. They were timely, and I didn't have to manage them. They got back to me. It was hard to find people that would actually call me back and who were reliable, on time, and would get the work done. The guy I was working with, Steve, he was proactive with getting in contact with other people to collaborate on the work. I would grade them an A. The only problem I had was that there was some material left on the site that I had to get rid of.”

Review by
08/04/2016

“We had a porch, but the porch didn't have any rails on it, so they extended our steps, built a seating area for our porch, and put rails from the front of our house, all the way down to the seating area. They were very courteous, they were punctual, they kept me informed, at every step of the project, and they let me know what was going to happen. I've had other contractors, and I found that they were the best of any kind of contractors. I would grade them an A+. I have recommended them to people.”

Review by
08/04/2016

“They did some waterproofing, and they did some insulation. The waterproofing end of things seemed to have worked, generally. I've still got some leaks. But the insulation that they did was bad, and I had to have it redone. I'd give them a D. The quality of work was unbelievably bad. I had so little contact with them. The customer service was fine. I can't say there was no follow-up. It was mediocre. They were fine with punctuality. Their cleanliness wasn't too bad. They were fine that way.”

Review by
08/04/2016

“Allmaster dug some holes in the basement for some drainage pipes—so that the walls could drain. They had great personality, and they were prompt and on time. I would grade them an A, and I have recommend them.”

Review by
08/04/2016

“Over a year ago, we had a townhouse with some cracks in the basement wall. They had to drill into the cinderblocks and put in support to shore up that wall. It was the outside wall, and they were really good. We were selling our house, and they got it done quickly. I would grade them an A.”

Review by
08/04/2016

“They did some foundation work. They said they would do it in a day, and they did it in a day. I would grade them an A+”

Review by
08/04/2016

“They did a foundation underpinning for me. They were very knowledgeable about the work that needed to be done and what was required. They were very personable and on time; everything was timely. I would grade them an A.”

Review by
08/04/2016

“They did a good job. They did work in the back basement. They were nice and courteous, I didn't have any problems with them. They were really good. I would grade them an A; I had no complaints whatsoever.”

Review by
08/04/2016

“They were the ones that did the waterproofing. I was very happy with them. I’ll be interested in using them again, as soon as I have saved up the money to remodel my bathroom. I would grade them an A+.”

Review by
08/04/2016

“They replaced the corner of my garage, and it was an above-grade job. They were dependable, on time, and had good communication. I would grade them a B+; they had to go out and buy more material.”

Review by
08/04/2016

“They were excellent, and I don't have any complaints.”

Review by
07/26/2016

“They got the job done quickly and for a good price. I would grade them an A.”

Review by
07/26/2016

“They did good quality work for a reasonable price. I would grade them an A.”

Review by
07/26/2016

“They were great, and the crew was great to work with. They worked on a retaining wall. I would grade them an A.”

Review by
07/26/2016

“There was a little bit of an issue when they repaired my garage wall that wasn't fixed, but they came right back out and fixed it. I would grade them a B. It wasn't my house, so I don't know what happened afterward. I'm a realtor. They missed a spot, so I guess I can grade them an A.”

Review by
07/26/2016

“They were overall very professional. The owner came out and gave me the quote. He was a very genuine guy, and the workers that came over took care of what they did. I would use them again for a project. They put some high beams in my basement to hold back the retaining wall. I would grade them an A. I would definitely recommend them.”

Review by
07/18/2016

“They repaired some cracks in the concrete retaining wall. I liked that they had good write-ups, and the price seemed reasonable. They seemed knowledgeable about what they were doing, and it made sense to me. I would grade them an A. The only issue I had was that they could have been a little neater in their clean up.”

Review by
07/18/2016

“Allmaster did my waterproofing. Aside from the jack hammering, they guys were very nice, and they cleaned very well, so everything was wonderful. They did waterproofing, and put in new sump pumps all around the basement. I would grade them a B+. The quality of work and everything was perfect.”

Review by
07/18/2016

“They installed a sump pump. They were OK. They didn't want to put the drywall back, so they just decided to leave it even though I had to ask them to put it back. And I think the price was expensive for that type of work.”

Review by
07/18/2016

“It was on an old home that needed to have the stringers redone and some posts put in for additional bracing. The work just wasn't done well. It was way over budget. Had to have a lot of the work redone so it ended up costing a lot of money. I'd give them a D.”

Review by
07/18/2016

“Allmaster did some foundation work for me. I had a crack in my foundation that I needed repaired. and they pulled up some roots that had initially caused the cracks. They got the job done while I was out of town. We recently move and spruced up the house, so that we could put it on the market, and it was good that they could work on it while I was miles away. I would grade them an A+.”

Review by
07/18/2016

“Allmaster did a foundation repair back in 213. The owner came out and gave me an estimate. He explained the job very thoroughly. He gave a fair price—we had another estimate and I think they were trying to do more work than what was needed. But, the fact that the owner explained everything, I knew what they were doing, and they cleaned up after themselves. I would grade them an A.”

Review by
07/18/2016

“Allmaster did some basement repairs and concrete repairs to my foundation wall, and that was excellent. They were the prime in doing my patio as well, and that's a fantastic piece of work. They were courteous and timely, and if there was anything that happened to be a discrepancy on their part, they took full responsibility for it. They were just an all-around great company. I would grade them an A+, and I already have recommended them.”

Review by
07/18/2016

“Allmaster did a concrete patio. They put a barrier in, they worked hard, and it was hot. They were meticulous about their work. I would grade them an A.”

Review by
07/18/2016

“They were good. They did some concrete work outside my house. They got in, got out, and I was done. I would grade them an A.”

Review by
07/18/2016

“They did foundation repair. They were very quick and efficient during the estimation process. I would grade them an A, though I had to clean up once they were done.”

Review by
07/18/2016

“The beginning of my service was not as positive as I would have liked it to be. I had to trade several emails to get it going, and once we got it going, the communication improved.”

Review by
07/18/2016

“I would use them again. They do good work.”

Review by
07/18/2016

“Everything went well.”

Review by
07/14/2016

“I was not pleased with the people they used to fix my house. They did the foundation and they didn't do a good job. I could not say it was too late. I'd give 5%. I'd give them a C for my overall experience.”

Review by
07/14/2016

“They got the job done. It was foundation repair, and I would grade them a B+.”

Review by
07/12/2016

“They did exterior masonry work. They were easy to work with. I would grade them an A.”

Review by
07/12/2016

“They did foundation work. I would grade them a B.”

Review by
07/12/2016

“The experience was OK. I wouldn't say it was the best experience I've ever had. They rebuilt a basement wall and the footer. Most of the crew didn't speak any English. I was only able to speak with the supervisor. There were some issues with weather and there were some issues with the drainage of the stairwell. I'm still having some issues with the basement. They were supposed to call me over a month ago. Overall I'd give them a C+.”

Review by
07/12/2016

“They finally fixed the problems, but at first they really, definitely screwed it up. It was a foundation repair job they messed up completely. It was more than a negative experience. They sent a blind guy to do repairs on the foundation. They did get out there to fix the problem, but I had to demand another person that didn't even work for their company to come out here and do the repair. Really, AllMaster, at the end, didn't do anything but screw up, and the other guy fixed it.”

Review by
07/12/2016

“They did a walk-up project in my basement. It was concrete work. They were on time, they called before they got there, and they gave me feedback. Everything was satisfactory. I didn't have any problems. I would grade them an A.”

Review by
07/12/2016

“They did the basement. There was a horizontal crack along the wall, and they fixed it. The workers just came and did their job. I would grade them an A. It's very likely that I would recommend them to friends and neighbors.”

Review by
07/12/2016

“They did some foundation repair for my uncle's home. There was a slope and some cracks in the foundation, and as far as I know, the job worked. We chose them because it was a family company, and they were honest, on time, and professional. I would grade them an A+.”

Review by
07/12/2016

“They did foundation repair. They came when they said they would, and they were reasonable. They gave me a price and honored it. They weren't exceptional, but they weren’t bad either. I would grade them a B.”

Review by
07/12/2016

“They fixed a retaining wall in the backyard. The guy was great, very thorough, and he cleaned everything, from beginning to end. Everything was covered, just as I expected. It was a great job and great work. I will probably be using them again to remodel my bathroom. I would grade them an A+”

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