Hargrave & Hargrave, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 234 Surveys
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Hargrave & Hargrave, Inc. has received 5 out of 5 stars (A-rating) based on 234 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"Every house we do, we basically marry that house. Whether you or someone else owns the house, we have a limited lifetime warranty that is totally free and transferable. We also have the positive attitude that we should be able to take care of any problem that you have. And we'll take it from there if you'll give us a call."

Randy Hargrave | President
Company Information
Services Offered
Hargrave & Hargrave offers residential and commercial foundation repair services, new foundation construction, and earth retention solutions.
Warranty
Hargrave & Hargrave offers a limited lifetime warranty on the structure that is transferable when home ownership changes.
Company History
Hargrave & Hargrave was founded in 1968 and operates to this day as a family business run by cofounder Randy Hargrave.
Employee Information
The company's employees drive marked vehicles, and each job is overseen by a field supervisor.
Additional Information
The company installs CHANCE helical piers and tieback anchors.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“The experience was positive. I liked everything. They were efficient. They got right out here and got it done in a day. I'd hire them again in a New York minute. They did foundation repair. I'd give them an A+ and then some. I loved them. I've used them before. They had come back and done more work. They did exactly what they were supposed to do.”

“It was excellent. I liked their timeliness, their completion of the job, their accuracy, everything. It was great. I haven't dealt with many foundation places, so I'll give them an A. I don't know what A+ would be, but A; it was a great experience.”

“Hargrave & Hargrave did a great job. Their customer service was spot on. They got in and out, very clean about their work. They did a splendid job. I'd give them an A+ rating.”

“I had a great experience with them. They were all very kind. They went to work early and they left about 2:30, so I have no complaints. I'd grade them as an A+. I have no problem.”

“It was extremely positive. The owner is involved in the company. He was willing to sit down and explain the work that they were going to do for me in a way that I understood. They did foundation repair work. They earned an A+. They kept me in the loop when they were doing it. They were punctual. They picked up after themselves.”

“Nothing in particular I liked or disliked about them. I was satisfied with everything. I'd give them an A+ grade. I would recommend them highly.”

“We like Hargrave. They did good work with no problems. They're fine. I love them.”

“Hargrave had good solutions for the situation we had. It was very doable. I'd rate them as an A+.”

“I think the products and the work that they did were good. They were very knowledgeable as far as what needed to be done. Most importantly, I thought they were very easy to work with. They did foundation repair. I'd give Hargrave an A+ rating.”

“It was a year ago. They came when they said they were coming. They got the work done and cleaned up. It's been fine. I'd grade them as an A+.”

“It was very positive. They did what they said they were going to do, when they said they were going to do it, and left the place clean. They did foundation repair. They've been doing it for me a quarter of a century now. I'd give them an A+. They did what they said they were going to do, in the budget they said they were going to do, in the time they said they were going to do it. They cleaned the place up. What else can you do better than that?”

“They were fast about getting it done. They did everything in one day. Everybody was real friendly. They did foundation repair. I'd give them an A+ grade.”

“They were quick, dependable. They did foundation repair. They get an A+. They were here on time.”

“They were responsive. They cleaned up after themselves. They did foundation repair. I had them add piers. I'd give Hargrave an A+ grade. I already have recommended them several times.”

“They were very personable, very professional, and helped me out. It was just foundation repair. I'd give them an A+.”

“They were very thorough, on time, did what they said they were going to do, and cleaned up their mess. One side of the house had dropped down two and a half inches. Overall, I'd grade them as an A+. I would recommend them.”

“I just liked the way they worked, and the response. They did foundation repair. I'd give them an A.”

“I liked that they were honest. They did foundation repair for me. I rate Hargrave as an A.”

“I liked the work that Hargrave did. It was foundation repair. I'd grade them as an A.”

“Nothing in particular I liked or disliked about them. Nothing stood out about their work. Everything was good. I'd rate them as an A. They were quick.”

“They did some slab work. Their performance was satisfactory, and that's about all I can say about them. Really didn't have any issues, so we were in good shape.”

“They seemed professional, came right on time, were in and out quickly. They did foundation repair work. I'd give them an A rating.”

“Hargrave was awesome. They fixed the whole left side of the house. They did their job fast, and they solved the problem; they were really great. I'd definitely give them an A.”

“I've done business with them for years. They are honest and trustworthy. They come do the work, and they don't leave you with a major mess. If you don't need work done, they'll be happy to tell you. I'd give them an A.”

“I'd rate them as excellent. I felt like they were being honest with me, and they did the work on schedule. I would give them an A. I've already recommended them.”

“They were great. They fixed our foundation, and they did a great job. I'd give Hargrave & Hargrave an A.”

“We were very pleased with their work. I'd give them an A.”

“They did excellent work.”

“Everything's alright so far. I think the dirt around the house was left a little bit too high. I'd give them an A. The only complaint really I have is I think a little bit of mortar should have been put in some places it could have been put in. He did some, and I just think a little bit of mortar could have been put in some places that would have made it look a little better. He said that he did do that and he had the mortar, but he did put it in some places. I just think he could have put it in other places in the brick.”

“They were fine. They did a good job for me I hope. I forget how many piers they put in, if it was 18 or 16, something like that. It was probably a year ago, we had a portion of our house—they came out and they did the inspection. They came out, it was over one day. My wife was there. She was comfortable with them being there, and they basically did a pretty good job. I would give them a low A.”

“Everything's good. I don't have any problems with it. They came out and did the job. That's all I know. Right now I'd probably give them an A.”

“They did very well.”

“No problems. I've been doing business with them for quite a few years. They're good people. I'd give them an A.”

“They were great. Well, they were there on time when they said they were going to be, and they got finished on time. The cracks that I had that you could see in my walls, they were like disappeared. I thought I was going to have to have sheetrock work done once they were done. I would give them an A. They did leave a little bit of stuff out in the driveway, but it wasn't anything I couldn't clean up.”

“Well, they're very professional in the way they handle their putting pavers down. We had pavestones and flagstones put down, and they came and visited us and discussed different options we had, different choices in stone and pavers. Then when it came time to do it, they came out and did it, and we've used Hargrave & Hargrave before so we're real happy with them. I'd give them an A.”

“It was a real good experience. They were very professional. They were on time, I think they did a really good job, and everything was just like they said it would be. I'd give them an A.”

“They did my foundation work. It was great. They did good work, and they did it when they said they were going to, finished when they said they were going to. I'd grade them an A.”

“They did some foundation work. They were professional. Everything they did, said they were going to do, they did. They were timely and quality of the work was pretty good. Good customer service. I would give them an A. There was a little bit that could have been done a little bit better.”

“They did helical piers I guess. I really didn't like anything about it really. I guess the workers were fine. I guess I'd give them an A.”

“They seem to be a very reputable company. They do what they say they're going to do.”

“They were great; I've got no problems at all. I would highly recommend them. They did exactly what they said they were going to do in a very, very timely and professional manner. We have a very tall chimney, and it started to lean slightly from the house, so we wanted to stop it before it got too far. They get an A+.”

“We used Hargrave & Hargrave twice. We used them in 1996, and they did an excellent job. We used them again last year when we got our house ready to sell, and they did an excellent job. I would give them a double five-star. They're A+.”

“They did some work on the house for me. They were excellent. They showed up on time, but there was quite a little lag time from when we called to when they told us they would do the work. I guess they just had a lot of business. They did the work that they said they were going to do, and they took care of everything. We've been very satisfied with the results. I searched about 30 to 40 companies, and they had a very clean record. They were just excellent as far as their recommendations from other customers. I would give them an A.”

“They responded quickly. It took a while for them to actually do the repair, but they got started very quickly and did everything they said they would do. They actually had to come back out and do an adjustment, and they didn't give me any problems at all. They said it was under warranty and came out to make the repair. It wasn't really anything that they did wrong, it was just that I had such a big shift that it required being lifted even more after the first adjustment. Everything is good now. I asked a friend of mine, and they had heard of someone locally that used Hargrave & Hargrave before. That was the only good word-of-mouth recommendation I had gotten, so I gave them a call, and I really liked the man that came out to give me the bid. They get an A grade. I think they're wonderful, and I would recommend them to anyone.”

“They did some work for me last fall sometime. They were very good and very congenial. They were very up front in the way they presented what they were going to do and how they did it. I thought they did a very fine job. My son-in-law also used them, and he lives down in Dallas. He recommended that if I couldn't find anybody up in this area, to call them and see, and they were right on the spot. I would say they're very excellent from my experience. I would have them again. An A grade sounds about right.”

“I would highly recommend Hargrave & Hargrave. They did a good job, and everything went back into place. It was just some dry weather, and the foundation moved. We live in an area where a lot of this happens. Everything is leveled and good now. I couldn't be happier with them. I'd give them an A.”

“It seemed like they were pretty diligent; they were very into their work, and they seemed to be hard workers. They didn't mess around, and they didn't lollygag—they worked. They did foundation repair for me and installed piers inside and outside. I didn't have any issues with them; they did OK.”

“They did foundation repair. The guy came over for several months before we decided to go with it or not. He wasn't pushy or anything. I made the decision. He did a great job. They deserve an A+.”

“I've used them over the years. They were courteous, prompt, and did the job. There were no issues. I would give them an A with no problem.”

“They were very personable, and the work went well. They put in some pillars. I believe they were a referral. They're an A.”

“They worked through their busy schedule to squeeze me in. They showed up when expected and got the work done in a day like they thought they would. I'm happy, overall, with the results. It didn't seem like they were rushing the job. They're just very sought after—I noticed that when comparing their estimated times for coming out with estimated times of other companies. I could tell the expected quality of the service went up. I appreciate the guidance that was included in the Best Picks publication. An A would be the grade I'd give them.”

“They came in, did a good, clean job, and put everything back like it was. The customer service was good; I didn't have any problems. They had done some foundation work for us ten years prior in one small area of our house. Another section of the house kind of dropped, so they put in 12 pillars outside and 6 inside. They also adjusted the pillars that were there to make the house better. I would give them an A. I didn't have any complaints.”

“They weren't as invasive as some of the other companies were. Some other companies kind of branch out and do other things, but Hargrave & Hargrave really did a good job, and they were focused. They did other things, too. I would definitely give them an A.”

“It's fine. They did a good job. They were in and out, cleaned it up, and they're good. The customer service was good. They did the foundation; put piers in and raised it up. They deserve an A grade.”

“They seemed to really know what they were doing. They completed the job in one day. They installed something like 12 to 14 piers. My mom had used them previously, and another good friend of the family used them as well with good results, so they came by a couple of recommendations. Hargrave & Hargrave gets an A.”

“They pretty much did what they said they were going to do, and they're honest. They were recommended by a friend. They'd be an A.”

“They did some work at our house. They were just a great company, and they did a really good job. They put 17 or 18 piers on two sides of the house. I would say they're an A.”

“They did it once before, and then they came back and did it again this past year. They did satisfactory work. We were pleased with their work, and we would recommend them to somebody else.”

“They were quick and efficient, and they got the job done. They raised my home three inches. I chose them because of a recommendation. They're an A.”

“I'm very satisfied with their work. I thought they were very professional. They came and did what they said they would do when they said they would do it. It was a good experience. They'd get an A rating.”

“Hargrave & Hargrave was very professional and very quick. We had the house checked a year after they did the work, and it hadn't moved. It was foundation repair—they put in 16 pillars on the southeast section of the house. They deserve an A.”

“They came when they said they were going to come, they were really fast, and they seemed to do a good job. I liked that. They fixed my foundation—I think they put eight piers in my foundation. I would give them an A. I haven't had any issues with anything that they've done.”

“I had no problems with them at all. I think they put in 11 piers on the front side of my house. I was referred to them through a structural engineer. They deserve an A grade.”

“My family has used them in the past, so we just decided to let them do our foundation work. We're very pleased with them. They fixed the foundation. I forgot how many piers we had put in, but they just put a bunch of piers all around. I would give them an A.”

“I liked the job they did. They fixed our foundation, and that was the most important thing. They were friendly, very nice guys. They deserve an A.”

“Hargrave & Hargrave did foundation repair for me last fall. They were pretty prompt and got the job done very quickly, and they explained what they were doing. I'll give them an A.”

“They showed up on time, cleaned up, and left everything in really good shape. They were very courteous and very professional. They installed 11 piers on the corner of the home on the east and west sides. It was an A grade.”

“Hargrave & Hargrave gets an A grade.”

“They did some repairs here. They were here that morning and gone that evening. They have some people that will work, and that's hard to find nowadays. They were hardworking. I'd give them an A.”

“They came on time, did what they said they were going to do, and left on time. I really have no complaints. So far, everything is great. They put 14 piers under the slab. The slab cracked through the garage, so they put the piers in to support the garage. The cracks in the bricks and so forth have closed up somewhat. That was the purpose—to make sure the crack doesn't get any worse. No more bricks have cracked or anything like that, so as of right now, everything they said they would do, they did, and I'm pleased with the results. An A grade would be appropriate. I can't think of any specific complaints that I had about anything that they did here. I would give them an A.”

“I need them to come back because my neighbor wants them to come over there and check their house out. I would recommend them. They were very professional, and they worked very fast. It took them no time from when they started to when they completed. I think it's an A grade. Excellent work with no complaints sounds just about right.”

“They did a great job. They took care of stuff, and the sales rep that came out and did the job was great. I called him a couple of times to ask questions, and he's been very conscientious. He answers my questions without making me feel like he doesn't have the time for me. He's always given me the time, so they've been great. I'd recommend them. An A grade sounds exactly right for them.”

“It was good. They were fast. They did the foundation, and then we moved. They came in, did their job, and got out, and that's good. They're an A. They did well.”

“They keep their word and do what they're asked to do. We have not had any issues with them at all. Hargrave & Hargrave has done foundation repair for us—they put several piers under our house. Whenever we had movements, they'd come back out and readjust them. We would give them an A.”

“They did everything that they said they would do, and they were friendly. I think they installed 11 piers. Everything is level now. They're an A grade—excellent.”

“I liked everything, I guess—the overall work they did and the cleanup. The customer service was fine. They put in 11 piers. I chose Hargrave & Hargrave because I had used them several years ago. I'd give them an A.”

“They installed 15 piers. I would say they're an A grade.”

“They're good. They're responsive. We had a plumbing leak at the edge of our foundation. I called a plumber to come out and repair it, but the plumber dug a hole somewhat under the foundation. I became a little concerned because the foundation had been worked on the year before. The plumber removed a part of one of the pillars—which he really shouldn't have done—so I contacted Hargrave & Hargrave, and they were gracious enough to come out to look at it and put things back the way they should be. They just did it; they didn't bill me or anything, so I would say I'm a happy customer. They get an A.”

“Hargrave did an excellent job. They were fast and cleaned up when they left. They did everything they said they were going to do and more. They were great. I wouldn't use anybody else for foundation repair. I'd give them an A++.”

“They're amazing. I had them do another house in Carrollton, and then they did my current one. They're just very professional, and everything was perfect. They get an A.”

“I was very pleased. I liked the fact that they cleaned up so well after themselves—you couldn't even tell that they had been there. They're absolutely an A. There were no complaints at all; they did a super job.”

“They did good work on the foundation, and they did the very best they could to not mess up the landscaping. They were very careful and very professional—very nice people. They're an A.”

“We loved Hargrave & Hargrave, and we had a really great experience. They were very efficient, clean, and not very messy. They didn't destroy our bushes, and they cleaned up. They were a great service. This was our second time using them, and my wife wants them to come back and redo the piers if they need to. We had an engineer come in and do a structural analysis of our house, and he's the one who recommended them to us the first time. They've earned their A+.”

“They did foundation repair to the left side of the house, and they did the chimney, which was leaning forward. It has held up perfect. I liked the company and the people. I had not one communication problem with the crew, and the customer service was perfect. I would absolutely use the company again, if needed, and I recommend them every chance I get. I'd rate them as an A+.”

“They did a very excellent job on it. No cracks have come back since we've had the repairs, so everything was done really, really well. Everything was very thorough, and they did a really nice job of cleaning up. He followed up really well, too. We know that if we have any problems in the future, we can call them back—we know they'll be there. They deserve an A+ grade.”

“Hargrave & Hargrave put in 17 piers, and the quality of the work was excellent. They did a great job. I had no communication problems with the crew, and everything went very, very smooth. I would absolutely use them again, and I would tell friends and relatives that they're quick and reliable and that they do a very clean and thorough job—A+.”

“They put out some piers and fixed the foundation. They did the whole bedroom, down the wall, and around the side. The work was needed on just part of the house, thank goodness, but I was satisfied. I think they did a good job, and they were very careful with my property and didn't tear up anything in the yard. They get an A+.”

“They did a good job. They did what they said they would do, and they cleaned up after themselves. They informed me beforehand exactly how much it was going to cost. I was pleased with what they did. Hargrave & Hargrave is an A+ company.”

“They did very good work foundation work for me. They were honest, friendly, and respectful of their surroundings, and they did the work in a timely fashion. I'd give them an A, and I would call them again.”

“The corner was falling off the house, so they raised up the foundation. They were very prompt, and they got right to it, and got the work done. They did a really good job; they did it right the first time. We would consider using them again for additional work. I would definitely give them an A+, and we've already recommended them to several people.”

“Hargrave & Hargrave installed piers for me, and the work looks good to me. I would use them again, and I'd probably tell my friends and relatives to use them. They were really good—everything was A+.”

“They did my house, and I think they did a very good job. They showed up when they were supposed to, and they did what they're supposed to do. They did fine on the cleanup. They were referred by my son, who'd used them. I'd probably grade them as an A+.”

“They fixed the foundation. They were very professional, and they did a great job. They came out here in advance to look it over, and they did what they said they would do when they said they would do it. I don't think there was a problem with cleanup, and there were no communication problems. I would use them again if I had the need. They should get an A+.”

“They worked on my foundation on one side of my house. So far, everything is OK. There is a guarantee, but it's been a little over a year ago now, and I haven't had to call them back. They did a nice job for me, and they were very nice to work with. I think the first guy who came in to talk to me—Caleb—sold me on Hargrave & Hargrave because he was very easy to talk to about the problem that I had. I knew an engineer and asked him to come look at the house first. I asked him to give me a couple recommendations; he gave me three, and they were one of them. I think I would give them an A+.”

“We were very satisfied with Hargrave & Hargrave. They came in and got right to it, and they cleaned up after themselves and put the shrubbery back. We started using them because they were recommended by someone, and we have used them twice. The work held up well the first time. Another part of the house later started to have problems, and I had to have them come back, but there were 10 years between the services. They get an A+ grade in my book.”

“They did the foundation on the side of the house. They did what needed to be done, and they did it in a timely fashion. They responded to my request for service in a timely manner, too. They were very respectful of my home and their surroundings. They repaired my parents' foundation, and that's how I heard about them. I would consider using them again. I'd give them an A.”

“I needed some piers because of trees taking too much water through the ground. They did a pretty good job of putting my yard back the way it was. I heard about them because they'd done previous work on this house before I moved in. They did A-level work.”

“I think Hargrave & Hargrave did a pretty good job. The technicians were good—they knew what they were doing. They kept me in the loop as to everything that was taking place, and they did the work in the time they told me they would do it. I would give them an A rating.”

“They did foundation piers. They were very timely, and they were clean, neat, and courteous in the process. It's a horrible deal—I wouldn't wish it on my worst enemy—but Hargrave & Hargrave made it as pleasant as it could be. I have recommended them, and I'd give them an A+.”

“They've been in business so long, and I think that pretty much tells me that they know what they're doing. I would most definitely use them again. They responded in a timely fashion. I used them because, originally when I had them come out and quote the foundation work, I didn't go with them, and the company that I did go with was pretty sorry—I regretted it. Hargrave & Hargrave earned an A.”