Hargrave & Hargrave, Inc.
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Hargrave & Hargrave, Inc. has received 4.9 out of 5 stars based on 230 customer surveys.
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8th year as a Best Pick Call
"Every house we do, we basically marry that house. Whether you or someone else owns the house, we have a limited lifetime warranty that is totally free and transferable. We also have the positive attitude that we should be able to take care of any problem that you have. And we'll take it from there if you'll give us a call."

Randy Hargrave | President
Company Information
Services Offered
Hargrave & Hargrave offers residential and commercial foundation repair services, new foundation construction, and earth retention solutions.
Warranty
Hargrave & Hargrave offers a limited lifetime warranty on the structure that is transferable when home ownership changes.
Company History
Hargrave & Hargrave was founded in 1968 and operates to this day as a family business run by cofounder Randy Hargrave.
Employee Information
The company's employees drive marked vehicles, and each job is overseen by a field supervisor.
Additional Information
The company installs CHANCE helical piers and tieback anchors.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Hargrave & Hargrave, Inc. has received 4.9 out of 5 stars based on 230 customer surveys.
5
203
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26
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/31/2017

“I referred them to somebody. They were honest. They came out and did their job. There were no problems. They did foundation repair work. The only complaint I had is I just got my landscaping completed, because originally when Hargrave and Hargrave came out, they told me I didn't need foundation work. When the summer came and I was fixing to have some remodeling done, I got them to come out and check again and they said it had shifted more, so we needed to get the foundation done, and I had just paid to get the landscaping done. I don't feel like they put my landscaping back to where it was, and some of the plants died. I kind of emphasized that with the guys, so I'd probably give them an A- because of that part. I felt like they stepped on some of the plants. I know they're probably not responsible for them. My bushes didn't die. Some of my plants died, but they didn't put the bushes back in the ground. They didn't make them even like they were, and I just paid pretty good money to get that landscaping done. When I brought them out and we had cleared out all the bushes and stuff we had wanted to clear out, and they told me we didn't need it, and then later they came back and said, ‘I think it's moving. You need a new foundation.’ I wish they had told me before everything had been put in. That's out of their control. I had them out there. All in all, they did good work. That was the only thing I was not too happy with. I have not had any problems with their quality of work. They didn't try to sell me more than what was needed. I've never had a problem with their customer service. They were there when they were supposed to be. Their cleanliness was good.”

Review by
05/31/2017

“They are marvelous. I started by having them come investigate my problem, and they came out completely for free. Three or four months later, the same representative came back in; super nice guy, easy to talk to. He said, ‘Let's watch it unless something occurs.’ I finally had a water issue, and he said, ‘OK, we've already had a reading, so I'm not going to charge you another fee, why don't we go ahead and do this job. But I don't want to do more than I have to.’ So he ended up fixing a portion of the foundation where the house sits the lowest. They are fair, they are not charging extra, they are upfront. Foundation could be just horrible, but it was pleasant. I would grade them an A+. I asked the representative that I have been working with come out and they even had him drop by during the job, answer any questions I might have, and he didn't have to. I used them because the lady across the street used them and said the same thing.”

Review by
05/31/2017

“It was extremely positive. The owner is involved in the company. He was willing to sit down and explain the work that they were going to do for me in a way that I understood. They did foundation repair work. They earned an A+. They kept me in the loop when they were doing it. They were punctual. They picked up after themselves.”

Review by
05/31/2017

“They were very professional. They gave reasonable estimates. The work was done in a timely manner. That's about it. They did foundation repair. I'd give them an A. They were very responsive. It was a muddy day and it was sloppy conditions to work in.”

Review by
05/31/2017

“They were responsive. They cleaned up after themselves. They did foundation repair. I had them add piers. I'd give Hargrave an A+ grade. I already have recommended them several times.”

Review by
05/31/2017

“They were very straightforward, fair pricing. They let me know I had options. They did foundation repair for me. I'd give them a B. There wasn't anything they could have improved on.”

Review by
05/31/2017

“They jacked her house up last summer. They were on time. They did their job in a timely manner and cleaned up very well. They fixed her foundation. I'd give them an A.”

Review by
05/31/2017

“They were fast about getting it done. They did everything in one day. Everybody was real friendly. They did foundation repair. I'd give them an A+ grade.”

Review by
05/31/2017

“They were very personable, very professional, and helped me out. It was just foundation repair. I'd give them an A+.”

Review by
05/31/2017

“I liked that they were honest. They did foundation repair for me. I rate Hargrave as an A.”

Review by
05/31/2017

“We like Hargrave. They did good work with no problems. They're fine. I love them.”

Review by
05/27/2017

“Hargrave had good solutions for the situation we had. It was very doable. I'd rate them as an A+.”

Review by
05/27/2017

“I'd give them a B.”

Review by
05/27/2017

No review comments provided

Review by
05/27/2017

“They did a good job. I'm happy with the work they did. I'd give them a B+. I haven't had to use customer service.”

Review by
05/27/2017

“Nothing in particular I liked or disliked about them. I was satisfied with everything. I'd give them an A+ grade. I would recommend them highly.”

Review by
05/27/2017

“It was a year ago. They came when they said they were coming. They got the work done and cleaned up. It's been fine. I'd grade them as an A+.”

Review by
05/27/2017

“Nothing in particular I liked or disliked about them. Nothing stood out about their work. Everything was good. I'd rate them as an A. They were quick.”

Review by
05/27/2017

“I had a great experience with them. They were all very kind. They went to work early and they left about 2:30, so I have no complaints. I'd grade them as an A+. I have no problem.”

Review by
05/27/2017

“Hargrave & Hargrave did a great job. Their customer service was spot on. They got in and out, very clean about their work. They did a splendid job. I'd give them an A+ rating.”

Review by
05/27/2017

“They were very thorough, on time, did what they said they were going to do, and cleaned up their mess. One side of the house had dropped down two and a half inches. Overall, I'd grade them as an A+. I would recommend them.”

Review by
05/27/2017

“It was excellent. I liked their timeliness, their completion of the job, their accuracy, everything. It was great. I haven't dealt with many foundation places, so I'll give them an A. I don't know what A+ would be, but A; it was a great experience.”

Review by
05/27/2017

“There was an incident that happened. They said it was nothing, but I don't think it was. When they were doing some work, I heard a big bang, and the whole house shook. They just said that the backhoe hit the house. I don't think it was. They didn't think it was anything. The experience was a B.”

Review by
05/27/2017

“I had work done with Hargrave & Hargrave and I am very pleased. They were up front. They were straightforward. What they said they were going to do, they did, and they did it in the time they told me they were going to do it. The results of it, for my foundation, were excellent. I have the ability to call them for any adjustments at no additional charge. They killed one of my plants, so they're not going to get an A+, but I was forewarned that I might lose a plant or shrubs, so I'll give them a very good A.”

Review by
05/24/2017

“It was very positive. They did what they said they were going to do, when they said they were going to do it, and left the place clean. They did foundation repair. They've been doing it for me a quarter of a century now. I'd give them an A+. They did what they said they were going to do, in the budget they said they were going to do, in the time they said they were going to do it. They cleaned the place up. What else can you do better than that?”

Review by
05/24/2017

“The experience was positive. I liked everything. They were efficient. They got right out here and got it done in a day. I'd hire them again in a New York minute. They did foundation repair. I'd give them an A+ and then some. I loved them. I've used them before. They had come back and done more work. They did exactly what they were supposed to do.”

Review by
05/24/2017

“I think the products and the work that they did were good. They were very knowledgeable as far as what needed to be done. Most importantly, I thought they were very easy to work with. They did foundation repair. I'd give Hargrave an A+ rating.”

Review by
05/24/2017

“They did some slab work. Their performance was satisfactory, and that's about all I can say about them. Really didn't have any issues, so we were in good shape.”

Review by
05/24/2017

“They seemed professional, came right on time, were in and out quickly. They did foundation repair work. I'd give them an A rating.”

Review by
05/24/2017

“I just liked the way they worked, and the response. They did foundation repair. I'd give them an A.”

Review by
05/24/2017

“They were quick, dependable. They did foundation repair. They get an A+. They were here on time.”

Review by
05/24/2017

“I liked the work that Hargrave did. It was foundation repair. I'd grade them as an A.”

Review by
05/18/2016

“They did helical piers I guess. I really didn't like anything about it really. I guess the workers were fine. I guess I'd give them an A.”

Review by
05/18/2016

“They did my foundation work. It was great. They did good work, and they did it when they said they were going to, finished when they said they were going to. I'd grade them an A.”

Review by
05/18/2016

“They were really great. They fixed the whole left side of the house. They did their job fast, and they solved the problem, fixed all the issues within less than an hour I think. I'd give them definitely an A. They were awesome.”

Review by
05/18/2016

“They did some foundation work. They were professional. Everything they did, said they were going to do, they did. They were timely and quality of the work was pretty good. Good customer service. I would give them an A. There was a little bit that could have been done a little bit better.”

Review by
05/12/2016

“I've done business with them for years. They are honest. They are trustworthy. They come do the work, they don't leave you with a major mess, and if you don't need work done, they'll be happy to tell you, you don't need work done. I'd give them an A.”

Review by
05/12/2016

“I worked for them for ten years and they're the best people I have every worked for in my entire life and I'm 72 years old and I've had about 2 or 3 jobs. But they are wonderful people. I would give them a 1. They're wonderful people. They really are.”

Review by
05/12/2016

“Well, they're very professional in the way they handle their putting pavers down. We had pavestones and flagstones put down, and they came and visited us and discussed different options we had, different choices in stone and pavers. Then when it came time to do it, they came out and did it, and we've used Hargrave & Hargrave before so we're real happy with them. I'd give them an A.”

Review by
05/12/2016

“Everything's alright so far. I think the dirt around the house was left a little bit too high. I'd give them an A. The only complaint really I have is I think a little bit of mortar should have been put in some places it could have been put in. He did some, and I just think a little bit of mortar could have been put in some places that would have made it look a little better. He said that he did do that and he had the mortar, but he did put it in some places. I just think he could have put it in other places in the brick.”

Review by
05/12/2016

“They were great. Well, they were there on time when they said they were going to be, and they got finished on time. The cracks that I had that you could see in my walls, they were like disappeared. I thought I was going to have to have sheetrock work done once they were done. I would give them an A. They did leave a little bit of stuff out in the driveway, but it wasn't anything I couldn't clean up.”

Review by
05/12/2016

“They were fine. They did a good job for me I hope. I forget how many piers they put in, if it was 18 or 16, something like that. It was probably a year ago, we had a portion of our house—they came out and they did the inspection. They came out, it was over one day. My wife was there. She was comfortable with them being there, and they basically did a pretty good job. I would give them a low A.”

Review by
05/12/2016

“I'm satisfied. They did what they said they were going to do. They did it in a timely manner, and the price was what they quoted. I guess up until last week I probably would have said A, but then I got a call from the guy who I sold the building to and he said there's some issues so I got to get back in contact with them, but I would say B. They've always been responsive. I've had them do stuff for me—the first time I had them do work for me was in 199 so I've had them do work for me for quite a few years.”

Review by
05/12/2016

“I'd rate them excellent. They were honest, their estimate was comparable to someone else that I trusted and much better than some of the others. I think one of the things that impressed me were some other foundation people said I needed 19 piers, but they said I didn't need that many, that I could get by with these and on the other side of my house I could just kind of wait. It wasn't at a point where I really needed them so I felt like they were being honest with me, and they did the work on schedule. I would give them an A. I've already recommended them.”

Review by
05/12/2016

“It's been several months, and my experience was real good. Well, I think they were very professional in the way they presented what they could do for you, and they proceeded to do it. I had no problems with cracks and stuff that I had before since they did their treatment, so I guess I was just overall pleased with the way they went about their business. They're not the cheapest ones out there, but I think they have a fairly new technical procedure that they use and it seems to be effective here anyway. I'd give them an A easy. Anybody that I talked to in the office was helpful, and all in all I'd recommend them and have to other people. As far as I can tell they cleaned up as much as they could, didn't leave much to me.”

Review by
05/12/2016

“They were great. They fixed our foundation. They did a great job. We had work done a couple years ago, they did some work for us on the foundation, and then we had them out again. I'd give them an A.”

Review by
05/12/2016

“It was a real good experience. They were very professional. They were on time, I think they did a really good job, and everything was just like they said it would be. I'd give them an A.”

Review by
05/12/2016

“We would highly recommend them. We were very pleased with their work and with the people that came out to do the job. I'd give them an A.”

Review by
05/12/2016

“Everything's good. I don't have any problems with it. They came out and did the job. That's all I know. Right now I'd probably give them an A.”

Review by
05/12/2016

“No problems. I've been doing business with them for quite a few years. They're good people. I'd give them an A.”

Review by
05/12/2016

“They seem to be a very reputable company. They do what they say they're going to do.”

Review by
05/12/2016

“I liked the convenience and price, I guess. I'd give them a B.”

Review by
05/12/2016

“They did excellent work.”

Review by
05/12/2016

“They did very well.”

Review by
05/14/2015

“Everything worked out fine, everything's good. I had one side of the house fell because of trees, magnolia tree, actually it was two, kind of close to the house, so I had one side that fell. They would definitely get an A+. I was satisfied with it.”

Review by
05/13/2015

“They did a fine job. They did exactly what they said they were going to do. They told me in advance everything that needed to be done and explained it so that I understood it and the work was much quicker than I expected it to be and they just did a great job. The foundation was off. I had had some cracks in the front of my house along the brick lines. I would say A+.”

Review by
04/30/2015

“They were on time, expeditious with their work, left the work area clean and they seemed to do a good job. I don't really have any complaints about them. They did foundation work around the perimeter of a slab foundation. They put in piers underneath the perimeter beam. The first time, I had two or three bids and they were in the ballpark of all of them and they were local and they've been referenced by other people that had used them and everything was positive. I would have to say they're an A. I haven't had any complaints and they've been responsive when I've called them back and had additional settlings. I don't have any problems with them.”

Review by
04/30/2015

“They're good. They're responsive. We had a plumbing leak at the edge of our foundation. I called a plumber to come out and repair it, but the plumber dug a hole somewhat under the foundation. I became a little concerned because the foundation had been worked on the year before. The plumber removed a part of one of the pillars—which he really shouldn't have done—so I contacted Hargrave & Hargrave, and they were gracious enough to come out to look at it and put things back the way they should be. They just did it; they didn't bill me or anything, so I would say I'm a happy customer. They get an A.”

Review by
04/30/2015

“They communicated well. They were very professional in their appearance. They were on time. They cleaned up their post-construction debris and mess. It's just a professionally-run crew. They did what they say they're going to do on time. I have no reason to give them anything less than an A.”

Review by
04/30/2015

“They installed 15 piers. I would say they're an A grade.”

Review by
04/30/2015

“They did foundation repair. The guy came over for several months before we decided to go with it or not. He wasn't pushy or anything. I made the decision. He did a great job. They deserve an A+.”

Review by
04/30/2015

“Prompt, timeliness, very quickly finished the job, cleaned up well. They added piers to my house inside and out. I don't remember why I chose them over anybody else. I want to say that it was a referral. They're an A grade.”

Review by
04/30/2015

“They just did a good job and did it real good and a clean job and got it done real fast and away they went. They just put in some piers. They were recommended highly. Some friends of ours had them. I would say they're a B grade.”

Review by
04/29/2015

“They showed up on time, cleaned up, and left everything in really good shape. They were very courteous and very professional. They installed 11 piers on the corner of the home on the east and west sides. It was an A grade.”

Review by
04/29/2015

“I liked everything, I guess—the overall work they did and the cleanup. The customer service was fine. They put in 11 piers. I chose Hargrave & Hargrave because I had used them several years ago. I'd give them an A.”

Review by
04/29/2015

“Hargrave & Hargrave did foundation repair for me last fall. They were pretty prompt and got the job done very quickly, and they explained what they were doing. I'll give them an A.”

Review by
04/29/2015

“They did some repairs here. They were here that morning and gone that evening. They have some people that will work, and that's hard to find nowadays. They were hardworking. I’d give them an A.”

Review by
04/29/2015

“I liked the job they did. They fixed our foundation, and that was the most important thing. They were friendly, very nice guys. They deserve an A.”

Review by
04/29/2015

“They did everything that they said they would do, and they were friendly. I think they installed 11 piers. Everything is level now. They're an A grade—excellent.”

Review by
04/29/2015

“It was good. They were fast. They did the foundation, and then we moved. They came in, did their job, and got out, and that's good. They're an A. They did well.”

Review by
04/29/2015

“Hargrave & Hargrave gets an A grade.”

Review by
04/29/2015

“It was fine. They did a good job. They replaced the piers. The work was fine. They're a B+.”

Review by
04/29/2015

“They keep their word and do what they're asked to do. We have not had any issues with them at all. Hargrave & Hargrave has done foundation repair for us—they put several piers under our house. Whenever we had movements, they'd come back out and readjust them. We would give them an A.”

Review by
04/29/2015

“They did a good job as far as we can tell at this point. Everything isn't level, but we've been having a lot of rain, so it's hard to tell. The customer service was fine. We chose them because when we bought the house, they had already done work on it, and it was under warranty. They're an A grade.”

Review by
04/29/2015

“I need them to come back because my neighbor wants them to come over there and check their house out. I would recommend them. They were very professional, and they worked very fast. It took them no time from when they started to when they completed. I think it's an A grade. Excellent work with no complaints sounds just about right.”

Review by
04/29/2015

“They did foundation work for us. It was reasonable, but I think they overcorrected. They were just trying to seal off all the cracks and we would much rather have it more level than this, but I guess that was a misunderstanding on that whole deal. I think we're OK. The house never started level but it was settling on that side. You could feel them cranking that thing and the whole house was shaking. It was amazing. I'll give them an A-. They were very helpful. We had a concern, so they got the engineer back out, and we talked through it all so, for follow-up and execution, they're a straight A.”

Review by
04/29/2015

“I probably need to have a little bit of an adjustment done. My front door doesn't work anymore. They said to let it settle and call them back. Other than that, they were very nice and everything like that. Not everything is level so far. I think they put in 12 piers. It was three piers on the side on each side of the house and then like four or five across one of the ends or something like that. I don't remember the number. I would say they're a B. They did good work but I still have some issues.”

Review by
04/29/2015

“They came on time, did what they said they were going to do, and left on time. I really have no complaints. So far, everything is great. They put 14 piers under the slab. The slab cracked through the garage, so they put the piers in to support the garage. The cracks in the bricks and so forth have closed up somewhat. That was the purpose—to make sure the crack doesn't get any worse. No more bricks have cracked or anything like that, so as of right now, everything they said they would do, they did, and I'm pleased with the results. An A grade would be appropriate. I can't think of any specific complaints that I had about anything that they did here. I would give them an A.”

Review by
04/29/2015

“They did my foundation on the inside of my house. Everything went well as far as I know. I saw one of these construction 4x4s. That's what they had under there with the plate on the bottom but I didn't see what they showed in their publications. They did a good job. It's level and everything and I didn't question it but I paid nearly $7,000 and they were telling me how much each one of those things were to level it with. I didn't get what they showed in that brochure but I didn't question it because the house seemed to be leveled. That was fine. Other than that, the foundation as far as I know is level. If it holds up, I don't have any problems. It bothers me because the brochure I got and what they say they put under there was not the same thing. I didn't say anything because it did level the house and so forth. That was the only concern I had. Time will tell whether or not it will hold up. It may be the rest of my life, I don't know. I hope for the best. I'm going to give them a B. They left a lot of debris around. I thought maybe they would've taken it with them. A lot of bushes they had to cut out and they left them laying around. I thought they could get those. It's just the little things that I expected a little differently but the work as of right now is level. If it holds up then I don't really have a big complaint. I did have the concern that I didn't get what they showed me on the brochure.”

Review by
04/29/2015

“It was very, very cold that day. The chill factor was probably 20 or 25 degrees, but they all showed up in trucks and trailers, got their equipment out, and went to work. I haven't had any separation from my brick. Mostly what they did was my garage. It's attached to my house, and it was separated maybe an inch or so from the house and the windows. They put it all back together, so I'm satisfied with them. I would say they're pretty close to excellent. The only thing I saw that they did and didn't tell me about was in one area they lifted the equipment too high and broke a soffit. It's about a six-inch square hole. I said, 'Don't worry about it, I've got more material and I can fix it.' They probably should've fixed it, but they didn't. It wasn't any major thing; it was just a minor deal. The workmanship was pretty close to excellent. I guess they're an A.”

Review by
04/29/2015

“Hargrave & Hargrave did an excellent job. They were fast, and they cleaned up their job when they left. They did everything they said they were going to do and more. They were great. I wouldn't use anybody else for foundation repair. In this particular case, they installed four 25 to 30 foot piers for an addition that I was doing to my house. I'd give them an A++.”

Review by
04/29/2015

“They did a great job. They took care of stuff, and the sales rep that came out and did the job was great. I called him a couple of times to ask questions, and he's been very conscientious. He answers my questions without making me feel like he doesn't have the time for me. He's always given me the time, so they've been great. I'd recommend them. An A grade sounds exactly right for them.”

Review by
04/29/2015

“They did good work on the foundation, and they did the very best they could to not mess up the landscaping too badly. They took great care with my bushes. Very nice people. You look for the foundation to be fixed, and a lot of people can do that, but they end up ripping all your bushes out or something like that. Hargrave & Hargrave was very careful and very professional. I'd give them an A rating.”

Review by
04/29/2015

“It stayed fixed. That might sound odd but I had other people do work. The other guys that did work two years prior, none of it helps. The house and everything they did was still sinking into the ground until Hargrave came along and put the proper support under the house. Those other concrete pylons are just sinking into the ground just like the house was. Big waste of money and time. I should be two years ahead of where I was. The short answer is that their work fixed the problem. What they did worked. They're an A grade.”

Review by
04/29/2015

“They were very professional and up front. I got the information that I requested. There are a lot of foundation companies out there, but they were pretty thorough in their data. I had a guy come back out before I decided to business with him, and that wasn't a problem because I didn't get all the information I needed the first time. They came back out, gave me what I asked for, and then when they showed up, the work was done very timely. They kept my premises cleaned. It wasn't perfect; we had a couple of hiccups that I found with my sprinkler system. It was cold so it wasn't the right time to fully check it out. When I did check it out and had an issue, they immediately took care of it. I was impressed with them. Money well spent. There are only about four companies in Dallas that carry the product I wanted. This is my house where I'm going to stay, so I wanted the best that you could get for the money. They didn't try to push me one way or another. As a matter of fact, I got them by accident because the manufacturer that makes the product for them sent me to them. That's a win-win for me. They deserve an A grade. Zero complaints. Everything was explained, they came in, and they took care of business. As a matter of fact, I have the whole process filmed from the beginning to the end. I document anything that you do at my house; it's just something I do. I met all the working personnel and the people that were in charge. If I recommend something, people follow me; if I do business with you, I can guarantee you that two or three more people will work with the business. That was a very expensive experience. When I look at where my money went and what happened to it, I can sit back and look and go, 'OK, this is where it went, this is the process and everything' and be content with it. If somebody is looking at getting their foundation fixed, it's a major expense. It's not something you take lightly. It's big money. When you get ready to spend that kind of money, you want to make sure you're happy with the end product. I'm their number one fan. I just met them and I have all good things to say about them. Any business that I can send their way, I'll send their way. That's guaranteed.”

Review by
04/28/2015

“They came in, did a good, clean job, and put everything back like it was. The customer service was good; I didn't have any problems. They had done some foundation work for us ten years prior in one small area of our house. Another section of the house kind of dropped, so they put in 12 pillars outside and 6 inside. They also adjusted the pillars that were there to make the house better. I would give them an A. I didn't have any complaints.”

Review by
04/28/2015

“They were reasonable, on time, and they did a great job. I don't know what else to say. It was foundation repair. I live in Texas and if you're familiar with our soil, it's terrible. When it gets dry, it shrinks; if it gets wet, it doesn't come back the same way, not like sand. What happens is houses tend to settle here, so what they have to do is put piers in and relevel the foundation. They get an A grade.”

Review by
04/28/2015

“They're a top-grade company. They've done a lot of work for me actually. When they come out to do the work, they're fast. They're expedient. The price never changes and they do quality work. They put in 27 piers around my house over the last few years. It was word-of-mouth so they got a recommendation from neighbors and other people that I knew. They get an A. I didn't have any issues.”

Review by
04/28/2015

“They did work about six months ago. They put some piers in around the foundation of my house. I was very pleased. I liked the fact that they cleaned up so well after themselves—you couldn't even tell that they had been there. There's nothing I disliked or anything they could improve upon; no problems whatsoever. They're absolutely an A. There were no complaints at all; they did a super job.”

Review by
04/28/2015

“They responded quickly. It took a while for them to actually do the repair, but they got started very quickly and did everything they said they would do. They actually had to come back out and do an adjustment, and they didn't give me any problems at all. They said it was under warranty and came out to make the repair. It wasn't really anything that they did wrong, it was just that I had such a big shift that it required being lifted even more after the first adjustment. Everything is good now. I asked a friend of mine, and they had heard of someone locally that used Hargrave & Hargrave before. That was the only good word-of-mouth recommendation I had gotten, so I gave them a call, and I really liked the man that came out to give me the bid. They get an A grade. I think they're wonderful, and I would recommend them to anyone.”

Review by
04/28/2015

“They've done foundation work twice. The first time was positive. The second time, it took three months for them to be able to come out and reevaluate that my door wasn't closing. They were supposed to come to my house like three times and then it pours every time we make an appointment to get it re-leveled. The first time, we didn't have any problems. They raised it but then after six months, my door wouldn't close right so I had to wait three months for them to come out and reevaluate it. My door is still having problems. I'm not real pleased with the fact that I had to plop down $10,000 on my foundation because of the drought and the soil then you get no government relief with the fact that you put down $10,000 to restore the foundation of your home. We haven't been able to water very well for like 10 years or more. We've been on water restrictions. The first time that they came out, they fixed that side fine. I didn't have anymore problems with that side but the second side where they came out and did all along the front and the side, that's the part that seems to have re-shifted because you have to lift up on the door. They repaired it in August and I called them. I don't go out the front of the house, I go out the back. I'm like 'How come I can't get the door to lock' and my husband goes 'Well, I've had to do that' and I'm like 'What do you mean you've had to do that?' Apparently I had to wait three months. I called them and it took them three months to come back out. I don't know, they could be swamped. Maybe during the winter, they don't do some of that due to the fact that the soil changes so basically it's been almost another year. In August, it'll be a year. We've been playing phone tag trying to get appointments. Every time we have a date set up, it pours. That's not their fault but I and my husband can't just take off. When they come out, they always clean everything up. Your yard's not damaged and that kind of stuff so it's just kind of frustrating that the weather has gotten in the way of getting it readjusted again. The first time was an A and the second time is a B. I don't think I should wait three months for someone to come back out and reevaluate it. I would do a B- the second time. They can't control the weather and they can't control soil. That's not their fault but having to wait so long to get somebody out just to assure that there is an issue. You can't close the door, you have to lift up on it to lock it. There's an issue. You shouldn't have to wait three months for that. Someone can take five minutes out of their schedule and pop over here and evaluate that. That was my only issue with them. I would say they're a B. If I would have to evaluate the first time, that would be an A. They came out. They were here when they said they were going to be here. You can't tell that they've been there except maybe there's some dirt along the side of the house where they pack around your foundation. They clean up well. I just don't know if they got super busy or what but I told the girl when I called about it, she goes 'Oh well, we don't have an appointment for like three months' and I'm like 'You are kidding me.' I think that was insane. I was kind of shocked by that.”

Review by
04/28/2015

“They worked on a back porch of mine that had to be put up on little piers. I think they were very good. I had no complaints. I think the advice they gave me was good. The back porch was going to break up if they didn't do something. I think they did everything they could. I brought in several foundation companies, talked to them, kind of gathered information as I rolled along. They had the best proposal and it seemed that they were the best people. They didn't seem to say, 'Oh, this is a mess and we can't handle it.' They said, 'We'll fix it.' That's what I want to hear. They did a good job and they did fix it. I would give them an A. It could be cheaper.”

Review by
04/28/2015

“They did some work for me last fall sometime. They were very good and very congenial. They were very up front in the way they presented what they were going to do and how they did it. I thought they did a very fine job. My son-in-law also used them, and he lives down in Dallas. He recommended that if I couldn't find anybody up in this area, to call them and see, and they were right on the spot. I would say they're very excellent from my experience. I would have them again. An A grade sounds about right.”

Review by
04/28/2015

“They worked through their busy schedule to squeeze me in. They showed up when expected and got the work done in a day like they thought they would. I'm happy, overall, with the results. It didn't seem like they were rushing the job. They're just very sought after—I noticed that when comparing their estimated times for coming out with estimated times of other companies. I could tell the expected quality of the service went up. I appreciate the guidance that was included in the Best Picks publication. An A would be the grade I'd give them.”

Review by
04/28/2015

“They did some work on the house for me. They were excellent. They showed up on time, but there was quite a little lag time from when we called to when they told us they would do the work. I guess they just had a lot of business. They did the work that they said they were going to do, and they took care of everything. We've been very satisfied with the results. I searched about 30 to 40 companies, and they had a very clean record. They were just excellent as far as their recommendations from other customers. I would give them an A.”

Review by
04/28/2015

“They get all the highest marks. After his people had determined that they needed the next-to-the-largest piers, the owner looked at it and still left the quote the same. He said that he wanted the largest piers they had to be put in with no extra costs. They did a great job, had a reasonable price—everything. They deserve an A rating.”

Review by
04/28/2015

“They were great; I've got no problems at all. I would highly recommend them. They did exactly what they said they were going to do in a very, very timely and professional manner. We have a very tall chimney, and it started to lean slightly from the house, so we wanted to stop it before it got too far. They get an A+.”

Review by
04/28/2015

“They seemed to really know what they were doing. They completed the job in one day. They installed something like 12 to 14 piers. My mom had used them previously, and another good friend of the family used them as well with good results, so they came by a couple of recommendations. Hargrave & Hargrave gets an A.”

Review by
04/28/2015

“I would highly recommend Hargrave & Hargrave. They did a good job, and everything went back into place. It was just some dry weather, and the foundation moved. We live in an area where a lot of this happens. Everything is leveled and good now. I couldn't be happier with them. I'd give them an A.”

Review by
04/28/2015

“I think they're reasonable, prompt, stand behind their work, and they do a good job. They did foundation repair for me twice. I'm going to say the last time was a year ago. It might've been a little bit more when they did around my garage area, in the back of the house. They deserve an A grade.”

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