Accurate Foundation Repair
7th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Accurate Foundation Repair has received 4.8 out of 5 stars based on 315 customer surveys.
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270
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7th year as a Best Pick Call
"I still believe in the old-school theory that a person's handshake is a bond. I have my cell phone number on my business card so my customers can reach me, personally, seven days a week. I believe that the attention I give my customers is why we have such a loyal customer base, ranging from homeowners to publicly held corporations."

Bill Thomas | Owner
Company Information
Services Offered
Accurate Foundation Repair installs interior and exterior steel and helical piers, engineered moisture barriers, soil retention systems, French drains, and subsurface gutter drains. The company also repairs retaining walls.
Warranty
Accurate offers a transferable limited lifetime warranty that is backed by a third-party insurance company, StrucSure Home Warranty.
Company History
The company has served the Dallas/Ft. Worth metroplex since 1999.
Distinctions
Accurate is a member of the National Foundation Repair Association. Company owner Bill Thomas formerly served as president of the Dallas/Ft. Worth chapter and vice president of the national committee.
Additional Information
The company manufactures its own products, accepts all major credit cards, and offers senior and military discounts.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Accurate Foundation Repair has received 4.8 out of 5 stars based on 315 customer surveys.
5
270
4
32
3
7
2
6
1
0
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/16/2017

“Well, the experience was good because it went fast. It had gone quickly. Quick and then resolved, actually. Well, I am actually about to approach them because they fixed some of the mortar between the bricks that had cracks in it, and some of those cracks are coming back. Possibly this time I'll get those who fixed it already and see if they can come and fix it. I'd give them a B+ overall. The quality of work, I'm holding back because of this thing. The other thing I noticed, you know, they dig these holes around your house and it would mud up, and then they have to fill it all back up but then they had a lot of mud left over, which somehow didn't make any sense to me because you dig the hole, you take it out, and you put it back. They had quite a bit left over, and they had to spread it all over the yard. I'm wondering if some of those holes haven't been filled completely and whether I'm actually going to get negative effects of that later. I don't know. So far it's OK but I don't know. I mean, I had my question marks about that. For expertise, they seemed to know what they were doing.”

Review by
08/16/2017

“They did the work, and it appears to be well done. I can't fault their workmanship, but they required a plumbing test before they would warranty their work. The plumbing company that they insisted on contracting with came out and said that the foundation flunked the plumbing test; they said we would have to pay more than what we had paid for the foundation repair to have what they were saying was wrong fixed. And to our knowledge, whatever was wrong occurred during the fixing of the foundation, and we weren't about to pay more than that just to get the test redone. So, we didn't have it redone, and so we don't have a warranty. I'll give them a C overall. Well, I don't know about the quality of the work; it appears to be good, but if something was done that affected the plumbing—we've closed off those things that they had pointed out were affected, so that we don't have any difficulties with them. We just don't have a warranty. So otherwise, they seemed to do a really good job. They were good with punctuality, cleanliness, and expertise.”

Review by
08/16/2017

“They did a good job. They were very quick. They were very thorough in their work. I was hoping to get a follow-up measurement. They did a good job. They really did. They did what they were asked. I was hoping to get a follow up measurement just to get a before and after. It's been a few months now, the house has had time to settle. I was just hoping for them to get in and see what the numbers were now. You can give them five stars across the board. They did a good job. I'd give them an A+ overall. I may or may not be in the neighborhood for too long. That's not a mark against them. If somebody asks me who to recommend, I'll put them first.”

Review by
08/16/2017

“They did an excellent job. They came when they were supposed to. They did it real quick. They had an engineer onsite and he was watching and observing. He said that they did an excellent job. I saw the data from the leveling of the floor. The problem was immediately solved that we had in the house. They cleaned up, put everything back the way it was and they were gone by 4:00 p.m. They did a foundation repair, put in 19 piers, I think. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
08/16/2017

“I would say that when they left, unfortunately one of the guys, I'm not sure what he was doing, he left some of the sealant on my door and on my window. It's still there. I mean, we've got to get rid of it. It was just one of those things where it was like ‘huh?’ We discovered it about a week later, maybe two weeks later. They could've been a little cleaner about it. They did a foundation repair and in doing so, they have to work with other things. I'd give them a B+ overall.”

Review by
08/16/2017

“They were great. They did exactly what they said they were going to do and they did it all in less than a day. Everything passed inspection. I have no complaints. I would recommend them again, anytime. I'd give them an A overall. I had no problems. Like I said, I called them up, had somebody come out. I already had an engineer before and they looked it over and told me exactly what to expect and they did exactly what they said they would do.”

Review by
08/16/2017

“They explained exactly what they were going to do. They were very neat in their work. The results were what they told me they were going to be. They cleaned up extremely well afterward, I mean, because it's a real mess what they have to do. They just performed well and the lead guy kept me informed about what was going on. I mean, just all around a great experience with them. They definitely deserve an A overall.”

Review by
08/16/2017

“They came in and got it done quickly. They did more than I expected them to do. I mean, they got it within better tolerance than I thought they would do, so it made me happy. The house was 3-1/2 inches out of alignment. Everything is leveled again, looking good, and living up to expectations. They deserve an A overall. I've recommended them twice already.”

Review by
08/16/2017

“We didn't have much problems afterward. We did have an issue going on. They did come by and talked to us, and resolved it. They did a foundation repair. The house was off level a little bit, but will visit that down the road. Everything is up to satisfied and looking good. I would grade the overall experience with a B.”

Review by
08/16/2017

“They did a good job on my house. I don't have any more cracks and stuff. They did a foundation repair for me. Everything is satisfactory and I have no complaints about anything. I would grade the overall experience with an A. I would most likely recommend them, and I already have recommended them.”

Review by
08/16/2017

“They came in and fixed my problem. They did a foundation repair. The slab was a diagonal thing. In one corner, it was like 2.5 inches lower than the back and they put the piers in, and supposedly fixed it. I would grade the overall experience with a B. I would very likely recommend them.”

Review by
08/16/2017

“They were on time and they did a good job and a good value. They did a foundation repair. It's a 1931 house and it needed some additional support. Everything is up to satisfaction. I would grade the overall experience with an A. I would very likely recommend them, and I already have.”

Review by
08/16/2017

“They leveled the house. Yes, everything is looking good, and professionally done and I’m satisfied. I've used them twice and I've never had any problem with them. I would grade the overall experience with an A. I would most likely recommend them.”

Review by
08/16/2017

“They did the work that I wanted them to do. They were thorough. They were pretty quick about it. I saw that the results of their work were good. Everything with the foundation repair is up to my satisfaction. I'd give them an A overall.”

Review by
08/16/2017

“I can now open and shut my door. They did a foundation repair for me. Everything is working up to expectations now. The customer service was very good. I would grade the overall experience with a B. I would most likely recommend them.”

Review by
08/16/2017

“They did what they said for what they said they would do it for. On time, good people, good communication. I had no issues with them whatsoever. I would grade the overall experience with an A. I would most likely to recommend them.”

Review by
08/16/2017

“Everything was fine. They did everything they could to do the work in one day and they pulled it off. They did everything inside the house and in the front of the house. Everything appears to be fine. I'd give them an A overall.”

Review by
08/16/2017

“Nothing particularly happened, they did as they promised. They did a foundation repair. Everything is working up to expectations now. I would grade the overall experience with a B. I would likely recommend them.”

Review by
08/16/2017

“They did good. They did a foundation repair for me. Everything is working up to expectation, and I am satisfied. They did OK. I would grade the overall experience with an A+. I would likely to recommend them.”

Review by
08/16/2017

“It's been a while. Well, they came out and did the job in the time they said they were going to do it in. They cleaned up and I haven't had any issues since then. I'll give them an A overall.”

Review by
08/16/2017

“They seemed to do good work. The original problem was that the house had settled. I think that everything is up to satisfaction now that it's been completed. I would give them an A overall.”

Review by
08/16/2017

“They looked pretty good. Their customer service was great. Excellent, excellent job. I'd give them an A overall. Quality was, I don't know right now, but it looks like it was very good.”

Review by
08/16/2017

“It all worked out, and Accurate Foundation is alright. We had foundation repair last April, and it's alright. There's no problems, and I have no cracks. I'd give them an A overall.”

Review by
08/16/2017

“Well, they came in, they did their job quickly and were done in a couple days, and left everything back the way they found it. I would give them an A overall.”

Review by
08/16/2017

“They were fine. They did a foundation repair. Everything is working well. I would grade the overall experience with an A. I would most likely recommend them.”

Review by
08/16/2017

“They were polite and they got it done quickly. That's about it. So far everything is up to expectations after the repair. I'd give them a C overall.”

Review by
08/16/2017

“They seemed to know what they were doing. The customer service toward me was good. I'll give them an A overall.”

Review by
08/16/2017

“I'd give them an A overall. They were great. They were very clean.”

Review by
09/13/2016

“I would give them an A, for sure. I already have recommended them.”

Review by
09/13/2016

“I would give them an A. They did everything I asked them to.”

Review by
09/13/2016

“They do a great job. They actually did two jobs for me. I'd give them an A.”

Review by
09/13/2016

“Accurate Foundation Repair  did a wonderful job. They get an A+ from us.”

Review by
09/13/2016

“I'd give Accurate Foundation Repair an A for the work they did for us.”

Review by
09/13/2016

“I'd give Accurate Foundation Repair an A for the work they did for us.”

Review by
09/13/2016

“I'd give Accurate Foundation Repair an A for the work they did for us.”

Review by
09/13/2016

“I'd give Accurate Foundation Repair an A for the work they did for us.”

Review by
09/13/2016

“I'd give Accurate Foundation Repair an A for the work they did for us.”

Review by
09/13/2016

“I'd give the overall experience I had with Accurate Foundation an A-.”

Review by
09/13/2016

“It's only been a few months since they were, but I'd give them an A.”

Review by
09/13/2016

“Overall, I'd give them a D. Their punctuality was probably the only good thing. I wouldn't recommend them.”

Review by
09/13/2016

“I'd  give the experience with Accurate Foundation Repair an A+. They did a good job. I already have recommended them.”

Review by
09/13/2016

“I had to get my bathroom remodeled because of those guys, but they were fair. I'd give them a C.”

Review by
09/13/2016

“I'm still figuring out whether or not the experience was positive. I'd give the experience a C-.”

Review by
09/13/2016

“I'd rate them an A. I'm not knowledgeable in the field, but for me, I think it was very good.”

Review by
09/13/2016

“I'd give my experience with Accurate Foundation Repair an A+. I've already recommended them.”

Review by
09/13/2016

“I'd give them an A+, and I'm actually going to have them come out to do my mom's house.”

Review by
09/13/2016

“I'd give the experience an A+. They got the job done, and they were very professional.”

Review by
09/13/2016

“I'd give my overall experience with Accurate Foundation an A+. I’ve had no problems.”

Review by
09/13/2016

“I'd give the overall experience a B. Their punctuality is good. I’d recommend them.”

Review by
09/13/2016

“It's been some months since they completed the work, but I'd still give them an A.”

Review by
09/13/2016

“It was a good experience. I'd rate them an A+, they were that good. They sent a certification that the work was completed, but I don't think that's been corrected yet.”

Review by
09/13/2016

“I'd give the overall experience an A+. They were good. They did really well. It was extremely wet, and they did a really good job; and it was really still neat.”

Review by
09/13/2016

“There was a lot that needed to be fixed afterward, but they were willing to take care of what needed to be fixed. I'd give them an A.”

Review by
09/13/2016

“We did have work done this February. I'd give the experience a solid B. They had some pretty rude ladies in the front office when I asked for the warranty. They showed up on time.”

Review by
09/13/2016

“I'd give them an A. I had an engineer look at the work. One of their employees went to the bathroom behind the dumpster, but they cleaned it up. Otherwise, they were pretty clean.”

Review by
09/13/2016

“I'd give them an A-. We haven't had any issues with them.”

Review by
09/13/2016

“The house is still standing. I'd give them an A+.”

Review by
09/13/2016

“So far, it's been positive. I'd give them a B+.”

Review by
09/13/2016

“I'd give them an A overall. I'd recommend them.”

Review by
09/13/2016

“It was a mixed experience. I'd give it a C.”

Review by
09/13/2016

“I would give them an A for the experience.”

Review by
09/13/2016

“They were excellent. I'd give them an A+.”

Review by
09/13/2016

“I'd give the overall experience an A+.”

Review by
09/13/2016

“I'd give the overall experience an A.”

Review by
09/13/2016

“I'd give the overall experience an A.”

Review by
09/13/2016

“I'd give the overall experience an A.”

Review by
09/13/2016

“I'd give the overall experience a B.”

Review by
09/13/2016

“I'd probably give them an A overall.”

Review by
09/13/2016

“I'd give the experience a solid A.”

Review by
09/13/2016

“Accurate Foundation deserves an A.”

Review by
09/13/2016

“I would probably give them an A-.”

Review by
09/13/2016

“I would give the experience a B+.”

Review by
09/13/2016

“It was good. I'd give them an A-.”

Review by
09/13/2016

“I'd give the experience an A+.”

Review by
09/13/2016

“I'd give the experience an A+.”

Review by
09/13/2016

“I'd give the experience an A.”

Review by
09/13/2016

“I'd give the experience an A.”

Review by
09/13/2016

“I'd give the experience an A.”

Review by
09/13/2016

“I had a positive experience.”

Review by
09/13/2016

“I'd probably give them an A.”

Review by
09/13/2016

“I'd give the experience a D.”

Review by
09/13/2016

“I'd give the experience a B.”

Review by
09/13/2016

“I'd give the experience a D.”

Review by
09/13/2016

“I'd probably give them a B.”

Review by
09/13/2016

“I would give them an A-.”

Review by
09/13/2016

“I'd give them an A-.”

Review by
09/13/2016

“I'd give them an A+.”

Review by
09/13/2016

“I'd give them an A+.”

Review by
09/13/2016

“I'd give them an A+.”

Review by
09/13/2016

“I'd give them an A+.”

Review by
09/13/2016

“I'd give them an A.”

Review by
09/13/2016

“I'd give them a B+.”

Review by
09/13/2016

“I'd give it an A-.”

Review by
09/13/2016

“I'd give it an A.”

Review by
09/13/2016

“I'd give it a B.”

Review by
09/13/2016

“I  thought they had a wonderful crew, and everything they said they were going to do, they did. I'd give them an A. The guy that was here, he told me what they were going to do, and I was here and everything was straight on. I already recommended them to my neighbors.”

Review by
09/13/2016

“I'd  give the experience an A+. They did what they said they would do, and they did it in a timely fashion. I can't really see the foundation work, but they were very good about explaining everything to me, and it looked good as far as I could tell. They were on time. I already have recommended them.”

Review by
09/13/2016

“Since the work is done, I have more problems. They told me I needed five more piers. They've already come out and looked at it. They said we needed five more piers because they didn't put enough in. I'd give them an A+. The entire problem isn't fixed. We should have put more piers in in the beginning. If we needed five more piers, it would have been nice to know at the time because I'm probably going to have to spend more money to get it done. I wish they would have known that in the beginning. I'd recommend them.”

Review by
09/13/2016

“I'd  give them an A+ overall. The person that came to my house and talked to me, I was so impressed with him and his integrity. They came first and levelled my foundation. Part of the house needed levelling and part of it was OK. I had my bathroom and my bedroom moved again afterward, and they came back and fixed it again. That was also a very positive experience. They did whatever you asked them to do. They want you to walk around, look, and be sure you're happy before they leave. Everybody was nice.”

Review by
09/13/2016

“At this point, I would have to give them an F, because the north end of my house is failing. I have called and told them about that. I can't even shut my doors, the front doors and the back doors. I can't even shut them and locked and they shut just fine. The house was completely levelled. He came out here and he didn't have his stuff. I could tell by the way he was acting that he wasn't going to do anything, and I wasn't wrong. They said it was a normal fix, but I can't lock it. It's not that the door that needs to be rehung, it's just the house is not levelled. When they left, it was point and point 1 on the north end and now the house is so messed up, you can't get the doors to lock. It's not safe. I'm very unhappy with them, what they've done, and how they've handled the situation. I wouldn't recommend them.”

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