Pioneer Basement
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Pioneer Basement has received 4.9 out of 5 stars based on 18 customer surveys.
5
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4
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3rd year as a Best Pick Call
"Since 1984, we have provided healthy basement solutions to improve the basement or crawl space environments for clients living over them."

Steve Andras | President
Company Information
Services Offered
Pioneer Basement specializes in foundation wall crack repair and crawl space encapsulation in addition to offering a range of foundation repair services. The company also performs basement waterproofing.
Warranty
Pioneer Basement offers written, transferable 5- to 15-year warranties on most foundation repairs.
Company History
Steve Andras founded Pioneer Basement in 1984.
Distinctions
The company has on staff a Certified Structural Repair Specialist as well as Basement Health Association (BHA) Certified Waterproofing Specialists. Pioneer is a member of the BHA.
Additional Information
The company uses Grate Products, an industry manufacturer and training resource that was created by Pioneer President Steve Andras and his team in 2006.
Licenses
HIC 112382
Areas Served
Arlington, Boston, Brookline, Cambridge, Malden, Medford, Newton, Quincy, Somerville, Billerica, Lexington, Marlborough, Maynard, Waltham, Andover, Beverly, Burlington, Lynn, Peabody, Salem, Woburn, Framingham, Hopkinton, Medfield, Natick, Needham, Sharon, Stoughton, Wellesley

Compiled Score:

Pioneer Basement has received 4.9 out of 5 stars based on 18 customer surveys.
5
17
4
0
3
1
2
0
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
03/27/2018

No review comments provided

Review by
03/07/2017

“It was a positive experience.”

Review by
03/07/2017

“They did a great job.”

Review by
03/07/2017

“They've done a couple of jobs for me. We're actually a contractor, and any place we work, I get Pioneer to do it. They've done a couple of drainage systems for me and put in a window in the basement. Years ago, I worked for a basement company who were a competitor of theirs, and I soon realized that they had the best products on the market. I'd give them an A.”

Review by
10/28/2015

“Installed sump pump. Installed grate drain. Installed wall vapor barrier. Addressed crack in foundation and applied kevlar cover for drainage. Installed sump pump underground drainage with well and cleanout. Great customer support. Workers very knowledgeable and professional. Attention to even the smallest details were a priority for this company..”

Review by
10/28/2015

“They upgraded the sump pump situation in my basement, completing a drain around the full perimeter of the basement, rerouting the pipes outward, adding a backup pump, and vacuum sealing the foundation walls. They completed the task in under the time specified, and the walkthrough answered all questions and fine-tuned the work.”

Review by
10/28/2015

“They installed two waterguard systems and have updated the systems as warranted. They also do annual maintenance. In addition they repaired a crack in our foundation. They are knowledgeable, thorough and they are quick to respond when called upon.”

Review by
10/28/2015

“sealing fissure cracks in the house foundation, one of which was letting water into the basement Highly responsive in coming out to assess the need for repair. The provided a proposal and cost estimate with clear explanations and no pressure,”

Review by
10/28/2015

“They waterproofed my fieldstone foundation basement by installing a waterproof curtain and an internal drainage system. They keep up yearly maintenance, and they helped correct an error that was made on installation.”

Review by
10/28/2015

“Ran a survey of the floor level. Installed a monitor at one crack location. Not enough information on what I really wanted done which was to stabilize the foundation in two areas.”

Review by
10/28/2015

“Pioneer sealed the outside and inside of my leaking foundation. The individuals that performed the work were highly efficient and informed technicians.”

Review by
10/28/2015

“Applied concrete to a 100 year old stone foundation. The work looks good and no more water has entered the basement.”

Review by
10/28/2015

“They performed chimney stabilization. The crew did a nice job and cleaned up the area as if they were never here.”

Review by
10/28/2015

“Repaired 2 cracks in the foundation It was positive. The quote, price and schedule went without a problem.”

Review by
10/28/2015

“We had serious leaking in the corner of our house due to faulty backhoe work near the foundation. Pioneer came in and carefully explained what they would have to do. They dug a trench on the floor all the way around the entire basement. Then they installed a sump pump where all incoming water would flow. Then they lined all the walls with heavy white plastic. When the water from the original leak would come in it all went between the outer cellar walls and the white plastic. It drained into the trench and then to the sump pump. That was about 12 years ago and we have had a totally dry basement ever since. This is a wonderful company with great follow up service each year. It is completely positive. They did what they said they would do with perfect results and we have stored clothes and furniture in our very dry basement for many years.”

Review by
10/28/2015

“Most recently - waterproofed the basement of our 80 year old old which has a field stone foundation: French drain, sump pump with battery back up second pump and waterproof liner on all outside walls. three years ago they did drain, sump pump and backup pump for another house of ours that was part of new construction. Clear information on what was to be done. Kept to time schedule and budget. Walked us through what had been done and how various things worked. Final outcome was a clean, neat and dry basement. Our second (new construction) is in a high water table area and our basement has been totally dry for the ensuing three years in numerous torrential, multi-day downpours.”

Review by
10/28/2015

“There were two cracks in a new foundation. The cracks were sealed and I have had no issues with one of the cracks. During a recent heavy rain, water did come up through the foundation where the repair had been. The experience was quite positive. A person came to my home to assess the situation in a timely manner. The work was also done soon after. The person who came was so polite and made sure there was no mess left behind. Every time I spoke with someone associated with Pioneer Basement, they were polite and helpful.”

Review by
10/28/2015

“We had a basement water would pour through the foundation at 4 ft. off the floor. Pioneer put in a French drain, completely around the basement floor, then lined the basement walls with moisture barrier, and put a sump pump in to evacuate the water. It was a tremendous job but, Pioneer made it water proof, I now can use the basement without fear of mold or mildew. They have been back several times for maintenance and I am a very happy customer. The staff at Pioneer always have my concerns first and foremost.”

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