Atlas Piers of Atlanta, Inc.
18th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Atlas Piers of Atlanta, Inc. has received 4.8 out of 5 stars based on 198 customer surveys.
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18th year as a Best Pick Call
"Ultimately, it comes down to one very important question—who is best qualified to permanently repair your foundation? Our vast experience, use of only the highest-quality products, reputation for honesty and integrity, and dedication to educating consumers are the reasons so many homeowners choose us."

Wayne Farris | Founder & President
Company Information
Services Offered
Atlas Piers of Atlanta specializes in foundation repair, underpinning, and soil shoring for residential and commercial customers. The company offers a wide variety of foundation repair services, including helical piles and anchors; steel push piers; helical tiebacks; soil permeation grouting; soil screws and nails; and helical pulldown micropiles.
Warranty
Atlas Piers of Atlanta provides a fully transferable 50-year warranty.
Company History
Founded by Wayne Farris in 1987, Atlas Piers is a locally owned-and-operated company that focuses exclusively on foundation repair.
Additional Information
According to Wayne, Atlas Piers is structured so that all project estimators are salaried employees and do not receive sales commissions for the services they provide.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Atlas Piers of Atlanta, Inc. has received 4.8 out of 5 stars based on 198 customer surveys.
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169
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/14/2017

“They did what they said they were going to do. They put in some piers in a house that we were working on. It was pretty simple to work with them. They had good customer service. Atlas Piers was very responsive. Everything was seamless, no complaints. It was good. We had an inspection afterward and it passed. That's all that matters. I don't know much about piers. I would give them an excellent rating. I don't have any complaints. I would recommend them.”

Review by
06/14/2017

“The owner comes out and speaks to you. They're reasonable. They told me what everything was going to be from the beginning, and it was exactly what they said. I'm a home renovator and I fix up houses. So, this is the third or the fourth time that I've used Atlas. They did some waterproofing, block work, some drain work, and a bunch of different things. I would give them an A+. I've already recommended them and they've already used them.”

Review by
06/14/2017

“We ran into difficulties even they had never seen, and they were willing to adapt and treat us fairly in the final outcome. We ended up having to totally change what we initially thought we had to do. They were always right on schedule. We set a date and they adhered to it and stayed until the project was complete, to my satisfaction. I would give them a B overall.”

Review by
06/14/2017

“They came and did my foundation. It was OK. It took forever. I had to keep on calling and calling and my phone calls weren't returned. So it took them about a month to get out to me and my phone calls weren't returned. I mean the work looks OK. I'm just not understanding why. They said they lifted my foundation but it's still not level. I would grade them a C.”

Review by
06/14/2017

“They put piers in the ground. They seemed like they could do what they said they were going to do, came when they said they were going to come, and did it on the price that they said they were going to do it on. They did the repair they said. It's one year ago and right now, everything's fine. So far, I would give them an A.”

Review by
06/14/2017

“They did what they said they were going to do in the timeframe they said they were going to do it, and for the price they said they were going to do it. They put helical piers up under my foundation. Their field forces were fantastic and the office people were very practiced. I would give them an A overall.”

Review by
06/14/2017

“I think the initial visit just to look at the jobsite was great. Everything was really good, from the communication with the office to scheduling to the people that came out, everything. They installed some anchors for foundation. The work looks great. I would give them an A.”

Review by
06/14/2017

“They did good work. They installed some piers on our front porch to prevent further settlement issues. They were just clear with the scope of the work and, there weren't any problems. I would give them an A. I think we plan on using them again for a different project.”

Review by
06/14/2017

“They were on time, and they got the job done as discussed. They set piers for me, helical piers. They did a good job. I was able to reach people when I needed to, office personnel or field personnel, so good experience. Everything looks good to me. I'd give them an A.”

Review by
06/14/2017

“The work was done on time and it was restored back to the natural look of the brick and the front of the house. They did foundation repair. Everybody we dealt with from the owner to billing to everyone in the office was great. Overall, I would give them an A.”

Review by
06/14/2017

“They showed up when they were supposed to and did the work as contracted beforehand. They did structural foundation repair. I wasn't on site, but I think it was probably three to four men who came to do the job. I'd give them an A.”

Review by
06/14/2017

“They came when they said they were going to come, and did what they said they were going to do. They installed two piers underneath my house. I would give them an A- for the overall experience. I would recommend them.”

Review by
06/14/2017

“They were great. They were just responsive, efficient, and professional. I think overall did a good job. They put in two piers to protect some sagging that we were having. I'd say it was probably A. They were good.”

Review by
06/14/2017

“They were mediocre. It's a question of whether they lifted my foundation or not. They were responsive, but I was concerned that they didn't do what they were contracted to do. I would give them a C overall.”

Review by
06/14/2017

“My house isn't sinking anymore. The lady I talked to made it positive. Susan was always very cheerful. I haven't seen any damages. I would give them a B overall. I didn't have a problem with cleanliness.”

Review by
06/14/2017

“I liked how quickly they got the work done. They put in some helical piers on a rental property. They were very friendly and were able to answer any questions I had. It looks great. I'd give them an A.”

Review by
06/14/2017

“They just did everything on time and just did everything they said they were going to do. They did some helical piers. The follow-up with the office was good. Everything looks good. It's an A.”

Review by
06/14/2017

“They were on time and did great work. Atlas Piers had to reinforce using two piers of some crawl space. They were very prompt and easy to deal with. Overall, I would give them an A.”

Review by
06/14/2017

“They fixed the problem. It was a foundation repair. My real estate property manager handled everything. I haven't seen the work, but I assume it's satisfactory. I’d give them A.”

Review by
06/14/2017

“They came when scheduled, did a good job, cleaned up, and took care of everything. Atlas raised a porch, a concrete porch that had settled. It looks good. I'd give them an A.”

Review by
06/14/2017

“Everything was good. They showed up when they were supposed to and did a good job. They installed some piers. Three men came out to do the job. I would give them an A.”

Review by
06/14/2017

“They just did the service that was expected. They put in two piers for our home. I'd give them an A-.”

Review by
06/14/2017

“They did what they said they were going to do. They did foundation work. I would give them a B.”

Review by
06/14/2017

“Atlas Piers did a good job. They did foundation repair. I'd give them a B overall.”

Review by
06/14/2017

“It was good. It was fine. They did a good job. I'd give them an A.”

Review by
06/14/2017

No review comments provided

Review by
06/12/2017

“They did a great job. Atlas did the work right. I'd give them an A+ overall.”

Review by
06/12/2017

“They showed up on time, and did good work. They did pressure grout, and foundation repair. I'd give them an A.”

Review by
06/12/2017

“My garage was sinking into the ground, and they put cement in it. They did a good job, and were there when they were supposed to be there. I'd give them an A.”

Review by
06/12/2017

“They did a good job and did what they said they would do. Atlas Piers did foundation repair. I would give them an A+. I had no complaints whatsoever.”

Review by
06/12/2017

“They were fast and did a good job. It worked. There was no must, no fuss. They had to fill a sinkhole underneath the foundation. I'd give them an A all around. They were great. I've already recommended them.”

Review by
06/12/2017

“I used them at my former home at a pretty complex job. Then I used them last summer for a commercial job at our hospice. Atlas did a great job. They did foundation repair, and they had to use piers to stabilize both our home and a storage facility. I'd give them an A.”

Review by
06/12/2017

“They came in and did what they said they were going to do. They drilled down and put some piers in our garage. I'd give them an A overall. We weren't here when they did it. We weren't living in the house yet, but from what I know they came when they said they were going to.”

Review by
06/12/2017

“They were on time, courteous and there were no surprises as far as bills or anything like that. The owner came out and walked the job himself. They did foundation work. We had a cracked foundation, and they just shored it up basically. The fact that the owner came out and walked the job stood out to me. I'd give them an A.”

Review by
06/12/2017

“They were very professional, from start to finish. They got the job done on time and we're happy with the results. As far as we know, the house is solid. It hasn't collapsed so, good to go. They put in some helical piers in one of the corners of the house. I'd give them an A+. Atlas Piers seems to be experts in their field. They have great reviews online.”

Review by
06/12/2017

“They came in, and did what they said they'd do. When they came out, we had a little problem and they fixed it. So, I was happy with them. They injected the grout into the ground. I'd give them a B overall. They made a mess on the street and the neighbors complained. When I complained, they came right out and fixed it. I would give them a C-.”

Review by
06/12/2017

“They jacked up a porch that had settled, a concrete floor and foundation. They installed the piers and jacked it back up. Atlas didn't get it level, but they got it back up. They got the thing leveled up. Now I've had to have somebody else come in and redo walls to square it up or line it up, get it in because it's slid about two inches. It wasn't perfect, but they did the job of getting it lifted back up. I've got to go in, put some concrete over it because they didn't pull it back up to the house where it was. That would have required some different piers or something. If there's anything negative it would be that the guy who comes out and quotes the job, is all good and nice and everything. The guys that come out and do the job, I don't know if they ever even talked to the fellow who did the planning or projection. I had an engineer propose what needed to be done. I'd give them a B. They were a little slow in getting the cement in.”

Review by
08/19/2016

“A very nice young man named Chad came out and looked at the job and gave me a quote. They had someone on the job the next week and the job was finished quickly. They left the yard and work area clean and the house looks great again. They were great. Everyone from the receptionist I spoke to on the phone to the sales representative to the repair men were very helpful and professional. I would quickly recommend them. ”

Review by
08/17/2016

“The salesman for Atlas quoted on a specific number of piers and price. When the installation personal arrived to do the job, and had done some work, the foreman advised me that additional piers would be required at an added price of about 5% of the original quote. As they had begun work and needed to complete the job, I agreed to the added price. I feel that it is very unprofessional to quote one price and after the job is started, feel it is necessary to increase the scope of work and add to the quoted price. The work that was done was most professional and well done. My complaint is changing the price after the work was begun. I can see that changing the type of piers as dictated by underground (or depth of piers)conditions could require a price change, but having to add additional piers after the work has begun is not good business.”

Review by
08/17/2016

“Prompt, Efficient, Professional and Reasonably Priced!! Great job!!”

Review by
08/17/2016

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Review by
08/17/2016

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Review by
08/15/2016

“Very positive. Wayne was very knowledgeable. Have recommended him many times.”

Review by
08/15/2016

“They went out of their way to work with us for an assessment during a home buying contract. Their work was impeccable and they were key to us being comfortable to purchase our home. ”

Review by
08/14/2016

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Review by
08/12/2016

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Review by
08/11/2016

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08/11/2016

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08/11/2016

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Review by
08/10/2016

“They did a great job!!!”

Review by
08/09/2016

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Review by
08/09/2016

“I have used Atlas Piers for over 1 years to assist me in repairing sub-standard or failing foundations. I have always been impressed with their foundation repair expertise and professionalism on the job site, which shows in their quality of work. Starting with the office personnel over to the project managers/technicians and down to the labor workforce. I have always recommended Atlas to other engineers and engineering firms and I will use them on future foundation repairs.”

Review by
08/08/2016

“I had major foundation issues with my home and Atlas Piers was so great to work with. It was a very stressful time for me and they were professional and very kind to me.  ”

Review by
08/08/2016

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08/08/2016

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08/08/2016

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08/08/2016

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08/08/2016

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08/08/2016

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08/06/2016

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08/06/2016

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08/05/2016

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08/05/2016

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08/05/2016

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08/05/2016

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08/05/2016

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08/05/2016

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08/05/2016

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08/05/2016

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Review by
08/05/2016

“It’s been 11-12 years ago, but as I recall, everything went smoothly. So far, have not had to call them back, so I assume the repair was Successful!”

Review by
08/05/2016

“Chad Costello knew his stuff when he gave me my estimate. He and then the workers were on time, knew exactly what they were doing, and cleaned up when done all for a very fair price. I wish all things could turn out so good.”

Review by
08/05/2016

“The Atlas engineers designed the solution and didn't try to upsell me. A few years later, when selling the property, the owner came out to investigate the work and wrote a letter to the buyer confirming the fix and standing by the work and warranty.”

Review by
08/05/2016

“Gave the quality of work an A- because it appeared done well but we won't know probably for years; it has held up well so far for the past 5+ years. They gave the appearance of being experts but I am not an engineer so I gave them an A- there too. I was very happy with their prompt attention and they were very neat. They were very respectful and informative when engaging in conversation. I would definitely use them again if needed.”

Review by
07/22/2015

“We actually got into it and had some problems but they helped us work through it and we got the job done. I'm pretty happy with those guys. It was more money than we thought it would be but it wasn't their fault. We had some settlement at the garage center-post and where the brick was separating from the wall of the garage. Basically, they had to remove a piece of concrete, go up underneath the driveway and use the piers to lift the driveway and lift the slab and push that portion of the house up into the brick and mortared the brick back together. You can't even tell it's there. In order to do that, there was a concrete beam that was supposed to be there. We had to install that before they could put the piers underneath. It's a little complicated but they figured it out real quick-like because I guess it's a common problem and we got there. It wasn't cheap as we thought it was to be but that's not their fault and certainly not a negative. Atlas was recommended to us. I'm not recalling how Atlas came at all. I'm trying to think if we looked them up on the internet or if we did get referred. I don't recall. We may have just gone and got them on the internet. I would give them an A. I would recommend them to somebody. They did a good job and they did it well. We're happy with the results and pleased with the price. Good people down there. I actually went to their shop directly to meet their team and their staff. It came with challenges and they met the challenges.”

Review by
07/22/2015

“Atlas Piers was wonderful. Whatever the highest rating is, I would give it to them. I've used them three or four times, and they are absolutely wonderful. I had no doubt who was going to do the work, time in and time out. They shot piers in the front; they put two huge pillars in the front of the house and raised them about an inch each because they were sinking down into the ground. They jacked the piers up, and they'll be there forever. They were recommended to me, so I called them and several other people, and they came out. I went with them because I thought Wayne was very personable and very honest and I trust him. I went with them, and I'm very happy I did. They’re a wonderful company. I would rate them as an A+, and I would use them again and again.”

Review by
07/22/2015

“In the end, it was positive. They finished the job. Originally, I had some issues with them. They came out the first time, and we had a really bad experience. The second time they came out, they finished it, but it was really bad the first time. They were late. They were unprofessional, didn't do the job right, and then when I called back and talked to the manager, they sent over an operations manager and he was very helpful. The original crew that came out came out unprepared and didn't instill a lot of confidence and, honestly, didn't finish the job. I'd give them a C.”

Review by
07/22/2015

“Atlas Piers did a good job. They fixed the problem. I looked at three different bids, and they had more of an industrial strength solution because they did residential and commercial work. I felt very comfortable that they were going to get the job done. I didn’t want to take the risk of using another firm that didn't use as robust a pier. I thought that I would hate to spend all the money and find out they didn't actually fix it. They had to dig a lot deeper than I thought they were going to, but I guess that's not their fault.”

Review by
07/22/2015

“The guy who came out was very professional. He knew what he was doing and did not try to oversell me. I have a sinkhole in my backyard, and he put in a pier to support one end of the foundation of my house. The contractor who was digging up my sinkhole worked with Atlas Piers, so I thought it would be wise to use them, too. I would grade them as an A+.”

Review by
07/22/2015

“They were punctual, they did exactly what they said they were going to do, and they charged me exactly what they said they were going to charge me. The crew there was just super nice, and they worked well together. They put some piers in and lifted my house up in one corner. I chose them because they didn't try to upcharge me. I would give them an A.”

Review by
07/22/2015

“They were fine. They came and they did their work. They gave a good quote. The guy who came out I think was the owner of the company. I'm pretty darn sure he was or one of the owners of the company. He sounded like he knew what he was talking about and they came out and did the work and cleaned up and now the house isn't slumping into the ground anymore. They put in two piers. I chose them because they were cheaper. The cheapest company from reviews here and there. They got an A.”

Review by
07/22/2015

“They had a decent price and seemed to have done a good job and explained the process. In the end, they left the worksite clean and ready to go. They installed a pier to help reinforce our foundation during our renovation. I pretty chose them from price and the reviews that I had seen. They seemed to have some positive reviews on Yelp or whatever. I would say they're probably an A.”

Review by
07/22/2015

“They were here for one day, but so far, so good. They stood with their bid, and I'm pleased. I had a fireplace, and they put piers in the house to make sure it didn't go anywhere; so far, it hasn't gone anywhere. I was told they were top-notch, and so far, they have been. I'd say they're an A.”

Review by
07/22/2015

“They were prompt and courteous, and they told us exactly what was going on. They brought our chimney back up into place—it was leaning, so they put a new foundation under it and piered up the foundation underneath it. I’d grade them as an A.”

Review by
07/22/2015

“They did good. They did the job and did it on time and on price. I had a pier that was sinking and so they stabilized it. I actually can't remember how I found them but they had a better quote than the other one that I looked at. An A grade is fine for them.”

Review by
07/22/2015

“They did exactly what they said they were going to do—they fixed a foundation settlement issue on a house I used to have. They were recommended to me by the purchaser of my home and by the inspector that did the home inspection. I would give them an A.”

Review by
07/22/2015

“They were quite expensive but other than they, they did a great job. They were very prompt. Very quick. They took care of it and very nice. No problems. They were recommended by my realtor. They installed a pier in the foundation of our home. I would grade them as an A.”

Review by
07/22/2015

“They got the job done in a timely manner. They did the piers under the foundation. I chose them because of their reputation. Atlas Piers gets an A.”

Review by
07/22/2015

“They were very nice and responsive, and I liked everything about them. They jacked up the foundation. I chose them because of their expertise. They’re an A.”

Review by
07/22/2015

“They were responsive, kept it simple, and had clear communication. They drilled piers to support the existing foundation. They came recommended. I would rate them as an A+.”

Review by
03/18/2015

“Atlas Piers did some work for me. I wasn't even there; my husband dealt with them. The work seems to be fine. I'd give them a B.”

Review by
03/17/2015

“I called Atlas Piers for a consultation on a foundation issue, and I was happy with their work. They were prompt, and I felt they were trustworthy and gave me the information that I needed. I'll give them an A.”

Review by
03/17/2015

“Atlas Piers was very nice. They cleaned up wonderfully after themselves. I have no complaints. They put piers under my room for me. I’d give them an A on everything they did.”

Review by
03/17/2015

“Atlas Piers has done work for me in the past. They came when they were supposed to, and they did the job they were paid to do. They did some piering in a house for me. I'd give them an A rating.”

Review by
03/17/2015

“I don't get too close to them. I just make sure they get the job done. It looked like it was done right. I'd probably give them a B. I doubt they could get an A out of me. That would take a lot.”

Review by
03/17/2015

“Before I owned the home, their work was part of the negotiations with the seller. It was part of the negotiations that they had to fix the supports for us, and Atlas Piers did the work. They did a fine job. I had no complaints at all. It's been almost three years. They were absolutely fine. I would give them an A. They had an engineer come out and check it, and it was good.”

Review by
06/24/2014

“A corner of our house was sinking, and they stabilized it. We got a quote from them, and they were highly recommended. The lady in the office, the gentleman who quoted, and the people who came out and worked—everyone was extremely friendly and nice to work with. I would rate them as an A.”

Review by
06/24/2014

“They installed three piers, and they pulled up some decking and then put it back. They were real good; they went over the process real well and made sure we understood what was going on. They actually came out earlier than we expected, so that caused a little bit of confusion, but they actually put the decking back for free instead of charging us for it, so that was a really nice thing for them to do. I'd give them an A-.”

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