Aquaguard Foundation Solutions
16th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 506 Surveys
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Aquaguard Foundation Solutions has received 5 out of 5 stars (A-rating) based on 506 customer surveys conducted by Best Pick Reports.
16th year as a Best Pick Call
"AquaGuard is a service company with integrity that provides sensible solutions for waterproofing, foundation repair, and concrete support. As one of Georgia's largest residential waterproofing and foundation repair contractors, our goal is to provide peace of mind to our customers, employees, and community."

Tom DiGregorio & Joe Rusk | Co-Owners
Company Information
Services Offered
AquaGuard specializes in permanently resolving foundation and concrete repair issues, including cracked, bowed, or buckling walls; sagging floors; soil stabilization; and sinking or cracked concrete. AquaGuard also performs waterproofing and crawl space repair work.
Warranty
Nationally-backed, transferable warranties are offered, in most cases for the life of the structure.
Company History
AquaGuard was founded in 1995.
Distinctions
Owner Tom DiGregorio was named the Metro Atlanta Chamber's 2015 Business Person of the Year. AquaGuard won the 2015 Top 25 Small Business of the Year award from the Cobb Chamber of Commerce.
Employee Information
The local company employs a team of 140 full-time professionals.
Additional Information
AquaGuard is the authorized Atlanta and North GA dealer for Supportworks and Basement Systems manufacturing networks.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They were on top of everything. They were extremely professional and the cleanup was incredible. We had some foundational issues, so AquaGuard had to come out and drill lots of holes in the basement concrete and fill them with the chemicals to firm it up. The work looks perfect. Looks great. The crew was wonderful, very professional, and they knew what they were doing. I'd give them an A+.”

“The experience was very positive. They were very professional and very knowledgeable and friendly. The work looks perfect. They did an awesome job. They did the polyurethane foam they put underneath to support your foundation. The driveway looks great. My husband heard about the process using the polyurethane to boost the driveway, and then we found the company because they're certified in doing that specific technique. I'd give them an A+.”

“AquaGuard did a great job. The people that came out and did it explained everything. Positive attitude. Friendly. Got it done. They sealed up underneath my foundation. It was fine. I think they did an A+ job. The two people that came out were awesome. They were on time. Did a great job. They didn't leave a mess or nothing. They knew what they were doing.”

“They installed two humidifiers, and sealed off some cracks in our side wall of our basement. There was just a crack we were concerned there might be a little moisture coming through. So they just sealed it. They did a wonderful job. Very good. Excellent. I'll give them an A+ overall. I've already recommended them to someone else.”

“They were on time, and they did what they said they were going to do. They put in two piers and some foam to level my garage. It's beautiful today. The crew were excellent. I'd rate them an A+.”

“It was excellent. AquaGuard put in an interior French drain and wall supports. It looks great today. They were good. It only took two days. I would rate them as an A overall.”

“The experience was great. They did foundation work. They lifted the foundation. They were timely and they were nice crew, very punctual. I'd give them an A. They were excellent. I already have recommended them. They did a great job for my friend too.”

“They did a good job. It was a miserable job for them, and they did a very good job. They finished and got it all done like they said they would. The crew was fine. Nice people. Worked hard until they got that miserable job done. They sealed the crawl space for us. I'd give them an A. They did a great job. I'd highly recommend them.”

“They were wonderful. They just followed through on everything that they promised. Very professional. They cleaned up afterward. They just kept working until it was done right. They struggled a lot; it was on the side of a hill. It was really hard work. They earned an A. I'm extremely likely to recommend them.”

“It was very good. The guys were there on time. It didn't take much for them to do the work. They explained everything that they were doing. When they left, they told me everything that they had done. They showed me some things, recommended some things to prevent the issue from happening again. The only thing I told them on their survey was there was a gap. The reason I called them out is because my front step was sinking and when they raised it, they left a gap. They told me about it. They said, 'You'll probably need to put some caulk in there.' They told me what caulk to buy and how to do it. The only thing I told them is to add that to their service. Once they fill in the gaps in the ground and it results in a gap, then they'll caulk it. I wouldn't have a problem paying for that service. They left and I had to go do it. That was the only thing and that really wasn't a bad thing. Other than that, it was great, what they did. I would rate them an A+. They were here on time and informed me when they were on their way, as they said they were going to do.”

“Our foundation in the back of the house, because of the way the property sloped down, was starting to form quite a large crack, so they pumped something underneath it and leveled it back out. It looked great when it was completed. It looked really good. I wasn't there when the crew was there, my husband was there. He got on quite well with them. The work took a couple of days. They did a preliminary walkabout to get everything ready and then they just did their thing. I'd give them an A+ grade. They did a good job. I would definitely recommend them.”

“The guys were real good. They cleaned up the mess when they left. My floors were sinking, some of my pillars. They went in, and I've got a dirt crawl space and it's pretty tight. They went in and tore out the concrete piers and put some steel girders under. They were just really professional about the whole thing. It looked like it could have been a three- or four-day job, and they did it in two. Overall, I'd definitely give them an A+. I'm not real sure about the quality of work because I can't get up under there where they went. Their cleanliness and punctuality were great. They didn't leave anything, they took everything and finished it, carried it back with them.”

“I think the staff was informative, and they knew what they were doing. They were able to communicate well with me, I felt comfortable with them doing the work, and they completed the work just great. I have a townhome on a slab and I had a crack in the foundation, and they repaired that. I'd give them an A- overall.”

“It was OK. I think the service was good. I'd give them an A. Their customer service was also good. I would highly recommend them.”

“The only little thing we had was when they were hosing our patio to do this work, it left a bigger mark than I thought. I thought it was going to be smaller. It's very discolored on there, but other than that, it took care of our problem. That was the main thing, and they were very courteous and efficient. We had a breezeway and underneath our breezeway, coming out our backdoor, it was beginning to corrode under there and it's like a big open space. You could stick something under there and couldn't even fill the dirt up, so they built that all up and took care of it, so we were happy with that. I would give them an A, excellent. They didn't even mention the mark, and maybe I should have known it was going to look like that, but it's not a big thing. I would recommend them if someone had a problem pertaining to what they do.”

“The sales rep that they sent out was knowledgeable and had a great personality and was thorough about the explanations of what it was going to be about. The corner of our carport was sinking, and so they propped it up and our back porch was cracked and sinking, so they propped that up too. Foundation repair. I'd give them an A. They seem to know what they're talking about.”

“They followed up and did exactly what they said they would do. They jacked it up and they did what they did. It was under my kitchen. It looks good today. I'd give them an A. I would highly recommend them.”

“They were very good. They came earlier than anticipated, they had a date much further down the line, and they came two weeks early. They were trying to fit me in. I had to raise my swimming pool, and my driveway had sunk in; they did a good job on both. The swimming pool was much harder. They gave it their best shot. They saw there were problems but they did it. It's been ten months and it's been good. I would grade them as an A.”

“When they put up the sealing, it held up for a long time, and I'm not having any problems with it. The dirt underneath was sinking on the other side. I would grade them an A, excellent. It was good, the people were friendly. If somebody asked me who I was with, I would definitely recommend them.”

“I didn't see anything wrong after the work. They put in something to prevent the foundation from sinking. They were A+.”

“It was very positive. It was very good service. It was the raising of a garage. It was a foundation repair. There was an eight-inch drop; it dropped eight inches and they raised it up. He raised it up eight inches, and they also put in a slab jack to put in a pier. Just a really good cleanup. He did a little bit of extra for me as far as taking off some stuff. I'd give them an A+ rating.”

“It's been a while. They had good customer service. They gave me different options for how to handle the problem. They sent out a knowledgeable field person that came when they said they were coming. They got it done. We've been happy with it. They did the polyurethane fill under a sinking sidewalk. The sidewalk looks good. I'd give them an A+.”

“They restructured the support system under my house. It was foundation work. It's a crawl space. I haven't been there, but I don't see any signs of problems form upstairs. The crew was good. No problems. I'd give them an A+.”

“They sealed a hole in my basement, it looks fine. The crew were fine. I would grade them as an A+.”

“They were always on time, completed the work on time. They put in a trench in the basement, I guess it's foundation repair. They always were very tidy at the end of the day. They always cleaned up. I was overall very pleased. I'd probably give them an A+.”

“AquaGuard did a good job, and they were nice. They did encapsulation. I'd give them an A. I would recommend them.”

“Everything seems to be fine. A lot of factors made it positive; they came out and did what I was told they were going to do. I had some steps and a walkway leveled out. They look a lot better. I'll give them an A overall.”

“I was very happy with it. I was able to actually be there and watch them work. They described the process to me, and sort of kept me in the loop the whole time, and I was happy with the end result. I had a garage floor that had sunken and they just releveled it for me. I'd give AquaGuard an A.”

“I would totally recommend AquaGuard Foundation Solutions to somebody. The foundation to one of the additions to my house was sinking. They had to put in three helical piers to stabilize the foundation. Pretty much everybody was entirely friendly, everybody that I interacted with from the company. From the people who scheduled it to the person who initially came out to the people who were actually on-site, everybody was very knowledgeable and very friendly. I'd give them an A overall. Everything seems good so far, and it's been installed for a little over six months. I'd definitely recommend them. I'd recommend the entire crew that I used too.”

“I'd give AquaGuard a straight A. Honest people. Foundation was the issue, and it looks good.”

“It was good. They provided a service for me and they did a good job. I'd give them an A for the overall experience. It was probably some foundation work.”

“They did everything they said they were going to do. There was a system in there before for the foundation, waterproofing everything, and it hadn't been kept up. I buy houses in foreclosure, and they repaired it and fixed it up. They just checked it out and fixed what was broken. I'd give them an A.”

“They fixed the sidewalk and a step for us, some foundation repair work. It still looks good. The job probably took about two hours. I'd give them an A rating.”

“They had actually done two different things. I'm the president of a homeowner association, and we had two porches that were sinking because they weren't put in properly. So AquaGuard installed piers to hold them up. One of my homeowner's wall was on that corner, and they put piers underneath his brick wall to do the same. They provided exactly what they said. They did a quality job. In one area, they actually corrected something that someone had done incorrectly. It showed the competence and quality of their work. I'd give them an A.”

“They showed up when they said they were going to show up. They did what they said they were going to do. I'd give them an A grade.”

“The guy met with me and told me what my problem was. He outlined the solution and told me how much it was going to cost. I agreed to the cost. We set up the time. His guys showed up when he said they were going to show up. Everything was just like clockwork. It was exactly the way they told me, and I'm perfectly satisfied with them. I had a cracked floor in my building, and part of the concrete had dropped down. They had to rip some holes in the concrete and they had to squirt some stuff under there to raise the concrete level up. They also had to raise the concrete level up and put some anchors on the corners of the concrete to keep it from dropping even further. It worked great. Overall, I'd give them an A rating.”

“It was a very good experience. AquaGuard Foundation Solutions got the job done on time with the price they quoted, and they did a great job. They did exactly what we wanted. It was foundation repair. I would give them an A+. They're an A+ company.”

“It was fine. They showed up when they said they were going to, I knew exactly how much it was going to cost, that didn't change. The guy cleaned up after himself. It was a little of waterproofing and a little bit of foundation repair. The basement and then around the garage. I would grade them an A+.”

“AquaGuard was amazing. They put foam into my garage because I had a hollow spot under the cement. They did an amazing job, and their customer service was really nice. I'll give them an A.”

“They're responsive, they come out when they say they're going to, and they do a good job. They fixed our foundation wall, driveway, and deck. We've been very happy with the work. I'd give them an A+.”

“The guys that came were very professional. They raised my front steps approximately three inches. They explained everything to me, and they were great from beginning to end—A+.”

“AquaGuard did foundation repair to level the house. They're very professional and very good at what they do. They're very helpful, and they keep an eye on everything. They're A+.”

“The experience was very much positive. Their team was very, very educated. I had two teams here, one installed the pier, and the other team did the leveling. I'd give them an A++.”

“The experience was good. They explained exactly what they were doing and why. Someone had driven into the side of my brick house, right by the garage door, so I wasn't sure if there was a problem with the foundation or if it the brick had just cracked. I wasn't sure whether it was weather related or what had caused it. They talked about different options, explained which one was the best, and then did it. They cleaned up afterward. It was very efficient. I'd give them an A.”

“Across the board, their work was excellent. I have no complaints. They did foundation repair work.”

“Their work was excellent, and I have no complaints. They did concrete leveling work.”

“It was excellent foundation work, completed with no complaints.”

“They did excellent foundation repair work. I'm one hundred percent likely to recommend them.”

“Aquaguard is great. They did excellent work with no complaints. They did foundation repair work. I would recommend them.”

“Their foundation work was excellent. I have no complaints.”

“I was very pleased with them. We had some settling of the porch. The front porch, particularly, was cracking where it had settled. The house had been built about forty-five, fifty years ago and we'd never had any cracking or anything like that. But this crack came, and then I noticed another crack. So then I called them and they came and put some foam in it. They brought it back up to the right level. They were very courteous, they were very professional, and we felt very comfortable with them. I'd give them an A+. We've recommended them to somebody else.”

“They were fine. We had parts of our driveway—which is very long—that had to be raised up because of settling. They brought them all back up level, and brought it up to match the foundation of the house. The project manager that came out to begin with, he was very professional. And the team was very professional, knowledgeable, and they were willing to tell us what they were doing, before they did it, and what their limitations might be. They absolutely did everything that they said they would do, and we were very happy with the finished results. We both felt that they did A+ work; we were very pleased.”

“They did some leveling on some concrete. I told them what it was, and they told me how they were going to fix it. I'd give them an A+.”

“They did a patio repair. It was a concrete deck that was kind of sinking. They explained everything really well. They cleaned up, they did what they said they were going to do, and it looks great. I'd definitely give them an A+.”

“They did some foundation repair under the front stoop of my house and some concrete leveling on our entry walk. I'd give them an A+.”

“They did some support work. They put piers under our deck to re-support the others. They did a lot of work for us. They were great, and they were so nice and just really great and easy to work with. I'd give them an A+.”

“They did basement repair work. I'd give them an A+.”

“Aquaguard did some slab rising and some foundation work. They were professional. They came out, and they were there when they said they were going to be there. And the technician explained to me exactly what he was doing. I'd give them an A.”

“They were trying to put some supports in the crawlspace where my floor was sinking. I liked the salesperson. They did what they said they were going to do in a timely manner, and then they were gone. I'd give them an A. I would recommend them.”

“They reinforced our flooring that had sagged in our basement. They were just very friendly. They explained every step of the process and were very professional. I'd give them an A.”

“I had cracks in my garage area. I wanted the cracks filled so water wouldn't get into the foundation, so they applied something to fill in the cracks. I'd give them an A. I still see some cracks that weren't addressed, a few minor cracks. They created an awful lot of dust—everything in my garage was covered in dust—but that was the only issue.”

“They did a foundation repair, and then they also lifted the sidewalk. I liked that they were friendly and nice. I'd give them an A.”

“My driveway had a sinkhole that opened under it, and they came and filled it in with one of their products. I would say they get an A.”

“They did foundation repair in the garage. I would give them an A.”

“Aquaguard raised a sunken slab on our patio. I'd give them an A. I'd definitely recommend them.”

“They fixed a crack in our foundation. I'd give them an A-.”

“They did a good job.”

“Our driveway had some settling issues, and they were trying to raise it back up. I liked the product they had. The driveway repair didn't quite go as planned, but they took care of us. They couldn't get the driveway to level. With the nature of the work, it's hit or miss.”

“I think it would be an understatement to say that my experience was positive. They did a great job. They leveled my kitchen floor. They came in and did what they said they were going to do. They did a really good job, and they cleaned up and left. I'd give them an A.”

“They did concrete work for me. I'd give them an A.”

“They leveled my porch. I would give them an A.”

“We had some floor joists that needed to be lifted up that were rotted. We had to replace some and put some of those jacks to raise them back up and level the floor. They took a lot of time to explain what was wrong and how they were going to fix the problem. And they gave me a price that we agreed on, and they got it done. I'd give them an A.”

“They were doing some shoring work for a deck on the back of my house. Overall, it was good quality work and a fairly organized process. I'd give them an A. They didn't start the day that they said they were going to start, and then left the deck messy whenever they were done, but those were the only two issues.”

“Aquaguard stabilized the foundation of our home. They did the work we requested, and we've been happy with the result. I'd give them an A+.”

“They did foundation repair. They were very careful not to leave a mess in the yard, they did what they were supposed to do very efficiently, and they were all very nice men. I'd give them an A+.”

“They did the things that they said that they would do, and they did them in the time frame they said they would do them in. They did foundation repair—we had some work done on our garage. I'd recommend them. In fact, I've already got them set up for a separate job. I would give them an A+.”

“They did what they said they were going to do—they filled a sinkhole under our sidewalk. I've recommended them already. Aquaguard is A+.”

“We were selling our house, so we had to have them fix the basement. They were fine; they did a good job. I don't remember having any other issues. I'd grade them as an A+.”

“Aquaguard did work for me. I would give their business an A rating.”

“They gave us solutions to our issues, and they rectified those issues according to what the plan was. They did what they told us they were going to do, so we were satisfied with the work. They supported our basement. I chose them because of their knowledge and expertise in the field. I'd give them an A.”

“They did a good job and cleaned up. They shored up the corner of the house on pylons. I'd give them an A grade.”

“Aquaguard was great. I liked the fact that they could do the work, and they did it well. They were recommended to us by another company. They deserve an A.”

“I had a positive experience with Aquaguard. They were good. I'd say they're an A.”

“They do waterproofing and foundation work, and they are very good. I'd give them an A.”

“They were very prompt, very honest, and fair in their assessment of the issue. They dealt with everything that we asked them to take care of. We had a cracked foundation, and they pumped some polymer into the cracks and remediated some of the issues we had with the foundation. I gave them a call, and the guy who came to call on us was a good guy and provided us with the service we needed. I'd absolutely give Aquaguard an A.”

“Aquaguard was excellent. The whole procedure was good—they were professional and on time, they gave me a walk-through, and they were very well informed and kept me informed as well. I'd recommend them. They deserve an A+.”

“They stabilized my house and chimney. The workmen were rather nice, very professional, and courteous, and they knew what they were doing. I'd rate them as excellent.”

“Aquaguard jacked up my garage when the foundation was sinking. It's been about nine months since they've been here, and it's perfect. They earned an A+.”

“They sealed a foundation crack, and I was very satisfied. I had no problems. They were very professional and courteous, and they did a great job. I'd recommend Aquaguard to anybody—they're an A+ company.”

“Everything was great. They just fixed a crack in the basement—a problem that had evolved over time. They showed up on time, the repair seems to have worked, and it didn't take a long time to do it. Everything was prompt. I would recommend Aquaguard to a neighbor, and I'd give them an A.”

“They did what they were supposed to do, and they did it efficiently. They installed a push pier on the corner of my house. I chose the company because of their reputation and their references. I'd give them an A.”

“They fixed a remedial foundation problem that we had. I talked with them for over a year before we finally did it. Their customer service was good. If a neighbor needed some work done, I would recommend the company. I would rate them as an A because I had no problems.”

“I used Aquaguard, and they did a very good job. I think they were the most responsive company—that was the first thing. They also specialized in basements, and one of the other companies I phoned was pretty busy. They actually had quite a lot of work, so they couldn't help me for at least three or four months. Basically, Aquaguard was able to start right away—that's why I chose them. They were very good in their suggestions and very helpful in explaining the situation, so I'd definitely give them an A.”

“Aquaguard was great. They were really on top of it, the guys were very mannerly, and they really cleaned up. I would definitely recommend the company. They get an A.”

“It went great. They did a good job. I just liked how clean they were when they came in. It took them a day and a half, and when I came home, it looked like as clean as when I left, so they did a very clean and efficient job. They're an A.”

“I went with Aquaguard, and they were great—they did a very good job. They had good customer service. I think everybody was happy—including the buyer of the house—so it worked out well. I would probably give the company an A rating.”

“They did a good job, and it worked. They were quick, it worked, and they deserve an A.”

“Aquaguard had the right product, and the installation was exactly as they described it. They essentially did the installation in a day, and they even recommended an electrician to do the preliminary electrical work. The system worked fine once it was installed. The company is pretty comprehensive. They offer a large number of services and good customer service. I would recommend the company if a neighbor needed some repairs done. I'd have to give them an A grade.”

“I just liked their attention to detail and that they were very customer-focused. They did a great job. It was very much a pleasure to do business with them—I would absolutely recommend them to my neighbors. They definitely get an A.”

“I had two cracks in the basement that they injected and sealed. They did a good job. The overall customer service was good—I'd say an A. They were on time, they were competent, and they cleaned up. They did everything right.”