Katy Carpets Etc.
2nd year as a Best Pick
Best Pick 2017
certified company
Based on 157 Surveys
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Katy Carpets Etc. has received 5 out of 5 stars (A-rating) based on 157 customer surveys conducted by Best Pick Reports.
2nd year as a Best Pick Call
"Providing our customers with a fantastic flooring experience is our top priority. Whether your taste is contemporary or classic, we can help you select a quality product. We offer exceptional craftsmanship with friendly, fast installation to fit your family's busy life."

Glen Baney | Owner
Company Information
Services Offered
Katy Carpets Etc. installs and repairs hardwood, carpet, tile, laminate, stone, vinyl, engineered wood, cork, and bamboo flooring for residential and commercial customers. The company also provides floor sanding and refinishing as well as complete kitchen and bathroom remodeling.
Services Not Offered
Katy Carpets does not accept coupons.
Minimum Job
A $2,500 minimum is required.
Katy Carpets offers a 100 percent customer satisfaction guarantee.
Company History
The local company has been family owned and operated since its founding in 1992.
Katy Carpets was named Floor Trends' 2015 Southwestern Retailer of the Year. The company is a member of the Katy Area Chamber of Commerce.
Employee Information
All employees undergo background checks and drug testing.
Areas Served
West Houston Suburbs, Fort Bend County & Southwest Houston

“Best carpet people in the world—wonderful, wonderful, wonderful. I would use them again in a heartbeat and recommend them to anybody. They helped me select the right wood, gave me ideas, and helped me with the carpet that I got. I love this carpet. It's everything they said it would be. When they were through, it was immaculate. I've told everybody to use them. They get an A+ on everything.”

“It was outstanding. Katy Carpets put in hardwood floors, and that was excellent. They did granite installation in the kitchen with a backsplash and a sink, and that was excellent, too. They were easy to work with, and they did a very professional job. It was A+ work.”

“We had the whole house recarpeted. Everything was great. They were fast and efficient. I'd grade them an A+.”

“They carpeted our stairs. That's the only carpeting we have really in the house, the stairs were worn out, and they did it quickly. I needed it done before a super bowl party last year, so they came out and did a great job. It was an A+ job.”

“They were awesome. No complaints. We went down one day and said we needed it done tomorrow, and they did the whole thing. It was carpeting.”

“I loved it. They did laminate floors through the whole house. I grade it an A. The punctuality was fine.”

“They carpeted my house. It was definitely an A+. They did great.”

“They did a great job. They replaced the carpet in my living room. I give them an A+. They were a fast service. They did the job quickly, moved all the furniture, moved it back into the right place, and did well.”

“I got new carpet in my master bedroom. I give it an A+ grade.”

“They installed wood floors downstairs, installed carpet, and removed tile for us. They seemed to do a really good job. They're an A+ company.”

“They put in new carpet on the upstairs, downstairs, and all of the closets. It's a family owned and run business and I liked that the owner, he was very knowledgeable. I was thinking that I would want hardwood floors upstairs and on the stairs. Everyone we got price quotes from, since hardwood is more expensive than carpet, told us to go with hardwood because they'd be making more money. Katy Carpets, on the other hand, told me that the upstairs floor isn't level, so if we have hardwoods, it's going to be slanted. The representative said that we'd be able to tell more, it would be very loud, and since we two little kids, he would not recommend hardwood—we have very steep stairs. It was really, I could tell that he really cared about not making money and being a businessman, but he really took our needs into consideration. I'd give them an A+.”

“They carpeted our whole house. They did everything on time and didn't leave a mess. The owner, Glenn, was the one who came and did our proposal and our quote. He was timely and he explained everything well. The whole process was a pleasure. I'd say A+ for sure with them.”

“They were laying down carpet. They were able to work with me very efficiently in terms of payment and working with my schedule to make it happen. They were very cordial and nice. I'd definitley give them A+.”

“That was a while ago. It was carpet. They were fine. No complaints.”

“It was fine. It was a while back. I think they replaced a piece of carpet on the stairs. It was an A. Everything was fine. No complaints at all.”

“They put wood floors down in three rooms. I grade it an A. What they said, they did. What they promised, it was done.”

“It was carpet stretching. They deserve an A.”

“It's been a long time ago that we used someone. I'm pretty sure it was Katy Carpets. I believe they did carpeted our theatre room. We had a riser built. I think an A is good.”

“They did some work for us last year. It was replacement of carpet. I think we'd give them an A grade.”

“They were doing carpet. It was done in a timely manner, so I liked that. I'd give them an A rating.”

“They replaced the carpet. They did a really good job. They were quick and had plenty of people here to move stuff around. In general, they took care of everything. I'd say it was an A.”

“They were installing wood flooring. They were very professional and thorough. I'd give it A-.”

“On time, on budget, very informative, and helped us pick it out—thumbs up. They did two bedrooms of carpeting. I'd give them an A for sure. The work was great. They were in, out, and did their job.”

“They were quick. It was a small carpeting job in a master closet. An A+ grade is good for them. They got in there, and then within 48 hours, it was done.”

“Everything was fine. I just got carpet. They're an A.”

“I liked that they are a small company. I had talked to the owners. They put carpet in. It was a few bedrooms that they did. They get an A.”

“I think my experience was good. It was about a couple of years ago. They were efficient, turned up when they said they were going to turn up, and did a good job. They put in a new carpet, and I'd give them an A.”

“They put the carpet in my library. I had a good experience with them. They did it right. They also fixed some wood floors in my house. They did a repair on the house when I moved in; they did repair on some laminate, and then I got them to do some carpet. I would grade them an A because there were no issues.”

“They did a carpet for us in couple bedrooms a little over a year ago. It was good.”

“It's the first carpet company that I've hired. I was satisfied with the customer service and the product. They put carpet in the whole house. They were recommended to me by the property management company that I hired. I would give them an A.”

“Almost three years ago, we were recarpeting so we could move. I was just getting a few rooms carpeted. We just replaced carpet in the bedrooms. They'd get an A from me.”

“The service was pretty good, and the product is really good also, so I have no complaints or anything. They were just putting in carpet for me. I'd rate them as an A.”

“Their installers were on time. They got the job done with what was budgeted. There were no surprises with it. Their installers being on time and saying when they were going to be there to do it was a positive. The good thing for contractors is to be on time. They did carpet in a bedroom and a closet. The house was empty, so it was real easy for them to do. I'd grade them an A.”

“They changed all the carpet in the house. They had a really good crew, and I'd give them an A.”

“They did a really good job. I was getting carpet replaced in the master bedroom, and then I had them make a special-sized carpet for the game room. It had a seam, and it was like 25 by 35 square feet. They did another specialty rug to fit into one of the offices, and they did a really good job with that too. I called them up, and they did a good job. I would grade them an A. They did a real good job with no issues.”

“They did a repair at our house. Everything was fine. They got the material in and knocked it out in quick time. They get an A.”

“They did carpet for me, but not the whole house. They got stuff done when they said they were going to do it. I like that, so I would grade them an A.”

“They did carpet for my entire home. They were a fine company to work with, and I would use them again. They're an A.”

“They did good work and installed carpet that I had bought elsewhere, so I was happy with them. They earned an A.”

“They did good. They were friendly, helpful, and helped pick out the right carpet. They told us about how they could make rugs for our living rooms, so they did that for us too. It was all the bedrooms and the hallways. Our real estate agent told us about them. I would give them an A.”

“They did hardwood floors for us, and I would grade them an A.”

“They did laid laminate for me, and I thought the owner was very personable. My parents had used them. They're an A.”

“They did work two or three years ago. They put in some carpet in three bedrooms and a hallway. It was good. The customer service was very good, and their work was fine. I didn't have any issues or any negative issues at all. I would give them an A grade.”

“They installed carpet for us for our whole house. They came on time, and they were fast. I would grade them an A.”

“They installed carpet in my house for the entire upstairs. I don't have any complaints. What I liked was they were able to get it done very fast. I was very specific about the carpet that I wanted, and nobody had it in stock. I lived in a large metropolitan area, and they were able to get in really quickly because I was under a strict time schedule. They were able to get it installed. I would rate them an A.”

“They installed carpet in the entire upstairs. I like their willingness to come out on the spot and their customer service. I would grade them an A.”

“They just carpeted one small room. We were very appreciative because after they laid the carpet, the first time we vacuumed it, we found a flaw in it, and they replaced it. It was a manufacturer problem, so something was wrong with the whole lot of carpet. I chose them because I live in the neighborhood; it was near to me, and I decided to try a small business. I would grade them an A because there was definitely a problem after they laid it, but they made it right.”

“They put in new carpet. There wasn't anything that I didn't like about them. They get an A.”

“They laid carpet in our whole house. I didn't see anything that I disliked; they were very good, and they put everything back the way that I wanted it. There was nothing to holler about—it was good. I would give them the top grade. They're an A.”

“They put in carpet in our bedroom. They were fine, normal workers. I found out about them because my friend used them. I would grade them an A.”

“They put new carpets in my entire house about a year ago. They were pretty efficient, and I'd give them an A.”

“They replaced the carpet in the bedroom. They're an A.”

“They were fast. The quality was good. They put carpet in the whole house. I would give them an A.”

“They were fine. They were doing carpet.”

“They were good. They did carpet. I'd give them an A.”

“Katy Carpets was absolutely great. They were very good, and we've been very pleased. They were very, very prompt and did a good job with the installation. They came to check it out and make sure everything was OK. Everything was super. They put carpet in two bedrooms, a closet, a stairway, and a study. I would give them an A grade.”

“We liked the process from quote to installation. We got hardwood flooring in about half the house. We were trying to get a certain type of wood to match something, and we went to probably four different stores. Katy Carpets was the one we liked best; the person we talked to was confident. We'd give them an A.”

“Katy Carpets did a great job. I really can't say enough good things; we recommend them to everyone. They did carpet, and it was great. They get an A+.”

“Katy Carpets did some wood flooring for me. They were an excellent company, and I would hire them again.”

“They were very good—I have nothing bad to say about them. They do a very good job. We had laminate floors put down. They were very good; the workers that were working with them did good, and they cleaned up. I would highly recommend them. I would grade them as an A.”

“It was great with Katy Carpets. They came in, and they did the work to replace the carpet. They helped us pick out the one we needed. They removed what we had, put down the new carpet, and we haven't had any problems. It was four rooms. I would give them an A+.”

“They did a bunch of carpet work for us. The guys were very fast, and their work was good. The owner who helped us was a very nice guy. They are very nice people and do very good work. I would grade them as an A+.”

“Katy Carpets has great customer service, and they're easy to work with. They did everything on time and got everything done quickly. They were doing carpet installs on two floors. They're A+.”

“They put in hardwood floors downstairs and put in carpet upstairs.—they were great. I would grade them as an A+.”

“They're a very nice company. They put in hardwood. I found out about them through a friend. I would rate them an A+.”

“I got new carpet for the upstairs. They were very service oriented. I would grade them as an A.”

“I like the quality of the carpet. The work was well done, and I'm happy. I would give them an A with no complaints.”

“Katy Carpets did great. They just came in, got the job done quickly and efficiently, and were in and out without any major problems. They did some carpet replacement for me for two rooms and a staircase. I found out about them through a friend's referral. They're definitely an A.”