Floors Etcetera
4th year as a Best Pick
Best Pick 2017
certified company
Based on 175 Surveys
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Floors Etcetera has received 5 out of 5 stars (A-rating) based on 175 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"Over the past two decades, we've worked hard to earn the respect and endorsement of builders, designers, architects, and homeowners. We take enormous pride in our work and are delighted to have the opportunity to help you plan and create the flooring of your dreams."

Sandra Burnett | Co-owner
Company Information
Services Offered
Floors Etcetera designs, installs, and repairs artisan-crafted wood flooring. The company also installs other types of flooring surfaces, including laminate, bamboo, cork, carpet, tile, and stone. Floors Etcetera specializes in wood flooring, offering a wide variety of styles such as custom solid, engineered, and prefinished. The company also refinishes existing wood flooring.
Floors Etcetera offers a 100 percent customer satisfaction guarantee.
Company History
The company was founded in 1992 by Sandra Burnett and Danny Krienke.
Floors Etcetera is a member of the National Wood Flooring Association.
Additional Information
Floors Etcetera's hardwood floors can be custom stained, finished, and patterned. The company also carries a large line of prefinished floors from major flooring manufacturers.
Areas Served
The Heights/Midtown, West Houston Suburbs, North Houston Suburbs, Fort Bend County & Southwest Houston

“I had a great experience with Floors Etcetera. They refinished my floors, and they did an excellent job—double excellent. I'd recommend them to anybody. It was A-quality work.”

“They refinished the hardwood. They knew what they were doing, they offered to do it the way I wanted, and they helped me pick out the color. The quality of the work was very good. They were really good and punctual. I would grade them as an A+, and I would recommend them.”

“I had an absolutely positive experience with them. I would say Floors Etcetera is A+. I've already recommended them.”

“They did a nice job, they came when they were supposed to, and they got everything done. They installed tile that looks like hardwood for us. I would give them an A.”

“They were great. I would give them an A+.”

“I'd probably give them an A-.”

“I would give them an A-.”

“I'd give them an A. I think they could have done a better job on dust containment. I'd recommend them.”

“They get an A from me.”

“I'd rate them as an A.”

“They are the most wonderful place in the world. They did everything right. They know what they're doing. I got their name from a cousin of mine who actually has used them. He's known Danny, one of the owners of Floors Etcetera, for a long time. The company came highly recommended. They were prompt, courteous, and clean. I didn't worry about having people I didn't know in my house. They were just good people. They did everything right, and I felt like they knew what they were doing. They are a good company. I would say they are an A+.”

“I think they were fantastic. They were very quick, and it was affordable. They put in wood floors. My realtor actually recommended them. I would tell my friends and relatives to use them. I haven't had to call them back since the work was done. The work is holding up perfectly. I would give them an A+.”

“They loved the work. They were pleased with the service. The work is still holding up well. They would give them A+. They used Floors Etcetera because I recommended it. They liked them. The company is great.”

“They did excellent work. I like everything about them. They're personable. They stand behind their work. They'll come back and redo it if you're not happy with it. They're timely and very professional. They do floor installations for the floor that is owned by the bank. I'll give them an A+.”

“They've done work for me a lot. The person who came out really took her time. She was there probably over an hour and really gave us a lot of good advice on what to put in. We were leaving our home and selling it. She re-carpeted about 3000 square feet. She was really honest about the quality and how long things would take—everything from the beginning to the end. It was done on time and done properly. There were no problems. We're out of state, and that made things even easier because we didn't have to deal with it. They did it all. We didn't have to supervise the job—they had people doing that for us. I would give them an A+.”

“They didn't leave any negative impressions that stuck with me. It went very smoothly. The work has held up since then. They did my hardwood floors downstairs. They were blending it in with pre-existing floors. I was given a referral. They had a great response time. It went without a hitch. I was doing a remodel of a 1923 house. I would recommend them to someone else and use them again. I would give them an A+.”

“They did refinish some floors on the listing I had. They cleaned and buffed them, and we had no problems whatsoever. They did a good job. I would give them an excellent score, A+. No complaints.”

“They refinished a hardwood floor for me. They did a good job. It's a yellow oak. They resurfaced it and put a natural sealer on it. They did an excellent job. They were referred to me by one of the fellows that put in some laminate flooring upstairs for me. There was only one guy. He came in and did a great job. They actually squeezed me in because I was on a tight time line. The job itself was done in a timely manner. I would recommend them to someone else. They definitely get an A.”

“They did work for me a year and a half ago. I think they're an excellent service. I'd give them an A.”

“They did work for me. I thought it was excellent. They did what I wanted them to do. I had to have my floors redone after it flooded, and the contractor suggested them. I would use them again. I can't think there is anything they could do to improve or change in the future. I would give them an A.”

“They're professional and on time. They basically did what you would expect a contractor to do. You didn't have to sit on them, check up on them or anything like that. I would probably recommend them to anyone. The quality of their work is very good. I didn't have to call them back to fix or change anything. I was pleasantly surprised with the quality of the work. They replaced my carpet throughout the house. I think they did an excellent job. I would give them an A-.”

“They did wood floors in multiple rooms. We did a remodel. The technicians were all good. They cleaned up after the job was finished. I would recommend Floors Etcetera to other homeowners. Floors are holding up. Everything is good.”

“It was recommended by a friend. It was done in an efficient amount of time. Their work was done well. The workers were nice and professional. If a friend or neighbor were to ask me about Floors Etcetera, I would give them a positive recommendation. They did laminate floors for me. The floors are holding up great today. I'd give them an A+.”

“They were really good. I've used them several times. They've always been very nice, efficient, and clean. I'll probably continue to use them. I get my floors waxed every six months from them. I'll give them an A+.”

“They were great, and they did a good job. They put floors in. I would give them an A+, and I would use them again.”

“They just put in a new carpet—a different, improved carpet. If a friend or neighbor asked about Floors Etcetera, I would say that they were quick, efficient, and did a good job. I would give them an A+.”

“They treated my floors that were in terrible condition and made them look absolutely brand new. The crew that they sent was incredibly professional. They did it in a relatively short amount of time. They were there when they said they were going to be. It was just a great experience. My realtor recommended them to me. Every time I called them, I got an immediate response. There was some question that I had that the lady did not know, but she immediately followed up. I would absolutely recommend them to someone else. I would give them an A+.”

“They did a fine job. It was good, quality carpet. They gave good advice. They got it done on time. They were able to fit my schedule. When I moved into the townhouse, they re-carpeted the stairway and the stairs that was destroyed. My realtor recommended them to me. The workers were hardworking and got it done in a very reasonable time frame. They came out one afternoon. They just got after it and clearly knew what they were doing. I would recommend them to someone else. I would give them an A+. They did as good as can be expected.”

“They did everything right. It was a free estimate. They were on time. It was my second time using them, and they just did a good job. The work was completed in a timely manner. The work has held up—so far, so good. They put wood floors on our staircase. They had already done our downstairs, and then they just put on the staircase this time. I found the company a long time ago. I actually used them in my previous home ten years ago. I've been using them for a while. I went back to them because I was happy with them the first time. Their response time was good. I would recommend them to someone else. I would give them an A+.”

“They're great people. It's a great service. They have a fast callback and great product. They did hardwood floors in our entire house. It was a remodel. They installed all new floors. I found them through my designer. It was a professional recommendation. The people working the phones at the office were very knowledgeable. I would recommend them to someone else. During the estimate process, I felt they properly explained to me the options that I could choose from as far as the wood types. I would give them an A+.”

“They sealed my tile floor and the grout. They were punctual, and they did what they said they were going to do. They were consistent, affordable, and pleasant to work with. The crew was conscientious. The quality of the work was very good. I didn't have to call them back to fix or change anything. It was referred by a mutual acquaintance. I would give them an A+.”

“They're organized, there's a lot of attention to detail, and they're focused on your satisfaction. They reinstalled the floors in my entire home. It was absolutely on schedule—no surprises. They cleaned up after themselves. That was very important to me. It's an A+.”

“They kept the appointment when they were coming out to do an estimate. They gave us an estimate that we felt was reasonable for what we had done. The technicians showed up on time. They did a great job. They sanded and refinished the subfloors of two bedrooms in my mother's home. So it was just the rough floors that were underneath the carpet and instead of putting new floors down, we just had those sub floors sanded, stained, and finished. They grade an A+.”

“Floors Etcetera did work for me years ago. They did a lot of work on my house. I'd give them an A+. They did a great job.”

“They were great. Their service made it great. They got it done quickly. They were installing new wood floorings in a portion of the house. I found them through a general contractor friend of mine. Their response time was very quick. I would recommend them to someone else. I think they did a great job. They get an A+.”

“I've had several experiences with them over the years, and they're fine. They have installed floors and fixed things. They've been fine. I would just give them an A+.”

“They did a fine job putting in composite hardwood flooring. It was several years ago. I would tell other homeowners that Floors Etcetera has responsive service.”

“Floors Etcetera did a nice job. We've used them twice, and we would use them again. They did hardwood floors for us.”

“Floors Etcetera did a fine job. We had our kitchen floor refinished. They had to sand it. It was a wood floor that we had had done, but we didn't have any varnish on it or anything. Over the years, it became pretty spotty, so we had the whole floor sanded and then reworked. It's very nice now. The cleanup was very good. Somebody recommended them to us. I'd give them an A.”

“I had hardwoods put in my master bedroom by Floors Etcetera. They were great. Everything is holding up for me OK. They finished the work in a reasonable amount of time. Nothing went wrong at all. What stood out about the company that I really liked was they were quick to get back with me with questions about the process. The workers who came out were hardworking. I think everything went well. I would grade them an A.”

“Floors Etcetera does hardwood, and I'm very happy with them as well.”

“Floors Etcetera put in hardwood. They did very well.”

“They have worked for me. They were great, professional, and on time. The people were clean about their job. They took care of the scratches on my hardwood floor. They did what they were supposed to do and were professional about it. They were actually the original people that installed the floors at my home for the original builders. I'd give them an A grade. They were great.”

“They were hardworking. They came and finished when they said they would. They actually put in extra time because the product that I provided for them to use wasn't quite right. They put in extra time to make sure that it worked for what they were doing. They refinished my floors for me. If a friend or neighbor asked me about Floors Etcetera, I'd tell them, 'They're a good company. Use them.' I would give them an A.”

“They were fine. They cleaned our hardwoods. They were very prompt. They were right on time and quite efficient. I would just give them an A.”

“It was quick service, and they did a good job. They put in floors in the house to match the existing ones that they'd done previously about five years before. I would give them an A.”

“Floors Etcetera's work was exceptional, and their craftsmen were meticulous about getting everything just right. They helped guide us to the right flooring, and then they installed wood floors throughout the house. The process was carefree—A+.”

“Floors Etcetera was incredible. I wanted to replace the carpet in the study with hardwood that matched the rest of the house, and they were able to match it perfectly. They did an amazing and very professional job. The workers are fantastic as well. They're probably one of the best businesses in this area—A+.”

“Floors Etcetera is professional, and their products and finishes are beautiful. They refinished my floors and installed carpet. They're very knowledgeable about floors, and they consistently have good people. It's just a lovely company and well run.”

“I thought Floors Etcetera was fantastic. They put down engineered hardwoods in my bedroom, and it turned out perfect. They were able to match it to the rest of my house. They showed up and got the work done when they said they were going to—just professional. They cleaned up and did everything they were supposed to.”

“I ended up with a magnificent floor. I loved it so much that I'm redoing my entire beach house in it. The kind of floor I put in is called vinyl tile, and this is the greatest stuff in Texas. It looks like wood floor, and it comes in planks, and it withstands everything—dogs, wet, everything. I've had it a year, and I just love it. I have five large dogs, and this floor holds up just wonderfully. I was very happy with Floors Etcetera's work.”

“Floors Etcetera is outstanding. They came out and put down hardwood floors. Everything is holding up great.”

“I love Floors Etcetera's work. I'm very happy with it. They've put in hardwood floors for me, and they did a good job. We haven't had any problems with the workmanship or the materials. They brought samples to the house, and I had worked with them before; this is the second house they've helped me with. I already had a good experience with them from before, and they continue to do good work. I'll give them an A+.”

“I would recommend Floors Etcetera. They've done a beautiful floor for me. They're very nice and professional and did very good work. I would give them an A+.”

“They did an absolutely wonderful job. They're really helpful in picking out materials. They did a fantastic installation job. I would use them again in a heartbeat. I had used them to purchase the floor in my house before the floor they installed. When I was looking to change it out again, I went back and talked to the owner about new materials and got great advice. I would give them an A+. They really earned it; they were terrific.”

“Floors Etcetera did an incredible job—great. It was situation where we had existing floors that needed to be either replaced or refinished, and they said they could be refinished. My wife and I went out of town Wednesday night and came back Sunday morning to beautiful wood floors. I would give them an A+.”

“I've been using Floors Etcetera for 20 years. Their service and quality of work are excellent. Most recently, they did a custom rug for me. The professionalism and willingness to accommodate you stand out about their customer service. They respond to calls in a timely manner. I would absolutely recommend them to someone else, and I already have over the years. I would give them an A+.”

“I am crazy about Floors Etcetera. They were excellent. I would definitely use them again. They did what they said they were going to do, showed up on time, and finished on time. They took out tile and put wood floors everywhere except the bedrooms and the bath. The work has held up over time. The lady who owns the company was excellent. I would recommend them to someone else. In fact, my daughter said if she's going to redo her floors, she's going to use them. I'd give them an A+.”

“They did a great job. We would highly recommend them. They replaced the carpet floor for a wood floor in my master bedroom. It was very good. The workers were very friendly and very professional. There isn't anything they could improve on or do different; the job was perfect. I would give them an A+.”