S & H Flooring
3rd year as a Best Pick
Best Pick 2018
certified company
Based on 137 Surveys
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Compiled Score: star star star star star
S & H Flooring has received 5 out of 5 stars (A-rating) based on 137 customer surveys conducted by Best Pick Reports.
3rd year as a Best Pick Call
"At S & H Flooring, our goal is to make sure that all customers have an excellent experience when they purchase from us. Our motto is 'Under promise and over deliver.'"

Rachel Wiebe | Vice President
Company Information
Services Offered
S & H Flooring installs solid and engineered hardwood, carpet, laminate, tile, natural stone, and vinyl plank flooring for residential and commercial customers. The company also provides sanding and finishing services for hardwood floors.
S & H Flooring offers a one-year installation warranty as well as manufacturer warranties.
Company History
The local, family-owned-and-operated company was founded in 1988. Owner John Stacy has over 40 years of experience in the flooring industry.
Additional Information
S & H Flooring offers an array of flooring products from many brands, including Shaw, Mohawk, Daltile, Emser, Interceramic, Mirage, and Mullican Flooring.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

“They did great. The merchandise was great. It was perfect. It looks wonderful. I would grade the overall experience with an A+. I would recommend them, and I have recommended them.”

“I liked the detail. They laid some floor for us and they really did a great job. I would grade the overall experience with an A+. I would highly recommend them to a friend.”

“Quick and professional. I would grade the overall experience with an A+. I would highly recommend them.”

“S & H put in flooring for me. I would grade the overall experience with an A+. I would highly recommend them.”

“They were quick, gave the estimates on it, and finished everything on time. I would grade them as an A+. I would highly recommend them to a friend.”

“They had good deals. They did some flooring work for me. I would grade the overall experience with an A. I would highly recommend them.”

“They did what they were supposed to, and the guy did a good job installing the carpet. I actually have a stain on it now that I'm going to call them about. So, it's been good so far. I would grade the overall experience an A+.”

“They were on time and put the floor in when they said they were going to do it. They installed wood flooring. They're an A.”

“S & H Flooring did a good job—very pleased. The service was what it was supposed to be, so as a contractor, that made me very happy. I would give them an A. They definitely did a good job.”

“It was great. The sales rep was very responsive, which I really like. I would give them an A+.”

“S & H Flooring was great. I love it.”

“They did a good job. They do a lot of work for me—carpet in a couple of rooms and laminate floors in another room. I'd give them an A. Everything looked good.”

“Everything was great. I would give them an A+.”

“They were prompt and accurate. I think they were an A+ company.”

“Yeah, I think everything was fine.”

“We were out of town and in communication via phone and email. I got photos of the finished product and everything went smooth.”

“It was OK.”

“It was a great experience. They installed carpet in three of our bedrooms. They came highly referred to us, and that's why we went with them.”

“Everything is wonderful. They get an A grade all across the board.”

“It was a great experience. I would give them an A.”

“They did a really good job putting the tile flooring down; it's perfect the way they did it. I liked the salesperson. I'd give them an A.”

“They did a very good job. They were on time and efficient, and they cleaned up, got done what they needed to do, and finished up. The young man did excellent work. They get an A from me.”

“They showed up on time, did professional-quality work, and were extremely nice. They installed carpet in three bedrooms in two and a half hours. I would recommend them to a friend.”

“The work they did was fine. They came in and did a good job in a reasonable amount of time, and I guess that's what I'm looking for. The workers were helpful and respectful, too. They were definitely doing things to make sure they didn't leave a mess. I had them install about two rooms of carpet. I would recommend them and give them an A—they were legit.”

“I'm a Realtor, and I gave S & H Flooring as a referral to my buyer for wood floors. She told me she was very, very pleased. I'd grade them an A+.”

“It was quick and easy. They did a good job and got in and out of there quickly. We were very satisfied. They put carpeting in three rooms. I chose them from a friend's referral. I would grade them as an A.”

“It was fine. They did what they said they would do, so everything was good. They put carpet in a little garage. They're an A grade.”

“They seemed to do a good job. They were on time with no problems. They were a good company, so I would go back to them. I bought some flooring, and then they installed the carpet. I had no complaints with the install of the carpet or the people that were there, so they'd get an A from me.”

“It's a very good company. They installed the carpet, and the installers were very professional. I'd give them an A.”

“The sales associate that I worked with was very friendly. She was very helpful for me because I couldn't figure out what I wanted. The people that came and installed the carpeting got it all done in one day. They were recommended to me. I'd rate them as an A.”

“He was able to come out here and measure the space. He was very efficient and quick to return my calls, he showed up on schedule, and the work was done according to schedule, so I think those are all positive things. We only needed to replace the carpet. I already have recommended them.”

“They did a great job. They showed up on time, didn't leave a mess, the installation was good, and the product made it positive. They replaced carpet in half a day. I would recommend them to a friend. I'll give them an A.”

“They had prompt service, they were good at returning phone calls, and they did everything you would expect. They put in a carpet for me in one of my houses. They get an A.”

“I like the carpet that I bought. It took a few hours to install it in four rooms. Customer service was good—I liked that they moved the furniture for me. I would recommend them to a friend. They're an A.”

“They were on time, communicative, and did a good job. They put some carpet into a rental house that I own. I'd give them an A.”

“They did good-quality work. They did the whole house. They put hardwood in the living areas, carpet in the bedrooms, and tile in the bathrooms.”

“It was good. They were quick, and they did a good job. We used them two times. I had tiles put in my master bathroom, and I got two carpet jobs. I would give them an A.”

“It was very good. They were very professional and did a very good job, and whoever comes to my home likes the flooring a lot. I had hardwood flooring installed. They'd done my friend's home, and we really liked it, so that's why we went with them. I'd rate them as an A.”

“They did a good job finishing up, and they did a great job in some of the more difficult spots in the house that required a lot of extra work to get it to fit just right. They laid down about 1,400 square feet of wood floor in four or five days. They also took up a substantial part of the old floor. I would recommend them to a friend and give them an A.”

“They just did a good job—they got in and out. They installed wood floors throughout the house, and I'd grade them an A.”

“They were great and timely. They laid carpet up a staircase. I'd give them an A.”

“The customer service is good. They were able to do wood flooring in a short amount of time and were able to help me out. A buddy of mine knew them, so I found out about them through a referral. I would grade them as an A.”

“They left the house really clean. They took away all the junk that needed to go, plus an extra old carpet that I wanted to get rid of. We chose them because they were affiliated with the place where we bought the carpets. They get an A rating.”

“The salesman was very responsive. They answered my questions. They installed laminate flooring, and they did A-level work.”

“They did what I contracted them to do, and they did a good job. They let me take samples out of the shop to my house whenever I wanted to, and they let me bring them back whenever I could. They were pretty flexible that way. They did laminate flooring for me. They'd worked for my dad previously, so he recommended them. They deserve an A grade.”

“S & H Flooring was awesome. I liked everything from start to finish—from the time they got here to the work. They did what they said they would, and it looked like they said it would. They did my floors in the living room and dining room, and everything was perfect. I'd give them an A+. I would recommend them.”

“S & H was wonderful. I love them. I've used them twice, and they were easy to work with. They put in hardwood floors. The man who gave me an estimate was wonderful, and their employees were friendly. My floors are great. They still look brand-new, and I've had them for three years now. I'd definitely give them an A.”

“Both the flooring installation and the finished job were excellent. They did a bedroom, a closet, and a bathroom. They had to tear out flooring, lay down new flooring, and do trim work. The trim guys were incredibly efficient, and their work was excellent.”

“S & H Flooring put in just basic, beige carpeting, and I was completely satisfied. It was one guy, and he did an amazing job getting it all in himself. It was perfect. I'll give them an A+.”

“S & H was fantastic. They were great guys, and I'm very amenable. They went into a tough situation and handled it quite well. These guys are pros. I was very impressed with the workmanship, and the foreman was very easy to work with. The floor above my garage had all kind of waves like the Atlantic Ocean, but they were able to work with the undulations in the floors, the little closet, and the bathroom, so it looked really nice when they were done. They get an A by far.”

“I really loved the woman that I worked with. She was very prompt, knowledgeable, and good. They came, did what they were supposed to do on time, and did a good job putting carpet in the whole house.”

“It was a very good experience. Their installation crew was just very good, so I'm very pleased with the installation and the work they did. They were really exceptional. They took up carpeting and installed tile flooring. It took them five days, but they did it in my living room, entry, dining room, hallway, and the bathroom.”

“They were definitely an excellent experience. They were prompt and on time, and they did the job without asking anything. I didn't even know they were working in my home, but they finished the job on time and left, so it was very, very easy. They removed an old carpet on my first floor and installed a new one. Everything was really good. I didn't have any problems.”

“It was fantastic. They did 1,000 square feet of wood floors in my house—the whole upstairs. They get an A.”

“I liked that they were on time and that they finished the work. They were great. They moved my furniture in and out and handled it with care. I'm very, very pleased with the final product. They put down engineered hardwoods. My daughter talked with one of the sales reps and recommended that I go out there. The site isn't that far from my job, so I went over there at lunchtime and met with them. Everything was fine. I would definitely give them an A+.”

“It was very good. They delivered as promised, and it didn't take any time for the installation to occur. They just did one room, but we had really good advice from the salesman. I would recommend them to a friend. I'd rate them as an A.”

“S & H was very good. They removed the carpet in my three bedrooms and replaced it. My contractor recommended them. They're definitely an A grade.”

“I liked that I worked with the same person the entire time. We emailed back and forth, which was a lot more convenient for me than calling. There was consistency in being able to check on things that we talked about and confirming some things. Emailing and talking to the same person throughout was very helpful for me. They installed a carpet in two rooms, and I'd give them an A.”