iDeal Floors
3rd year as a Best Pick
certified company
Based on 317 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
3rd year as a Best Pick Call
"iDeal Floors is committed to making your flooring vision a reality. Every customer has access to my personal cell phone number and a 100 percent satisfaction guarantee. Our staff is personally dedicated to your satisfaction as a customer, and we are devoted to getting you the best flooring solution for your needs and budget."

Kevin Hames | Owner
Company Information
Services Offered
iDeal Floors sells and installs solid and engineered wood, carpet, tile, natural stone, laminate, and vinyl plank floors as well as granite countertops for residential and commercial customers.
Services Not Offered
The company does not offer floor repair services.
Minimum Job
A minimum installation of 200 square feet is required.
The company offers warranties on materials and installations.
Company History
The local, family-owned company has been in business since 1992.
iDeal Floors is a member of the World Floor Covering Association.
Additional Information
The company's iDeal Floors Gives Back program installs free flooring every month for a needy Dallas/Ft. Worth family. iDeal Floors also provides financing and free estimates.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 317 homeowner reviews:
“A friend of mine had his wood floors put in by iDeal Floors, and I was so impressed I called them to get a quote for wood floors in my house. The professionalism, service, and commitment to quality from the first call to the final payment to the follow-up was outstanding. I highly recommend iDeal Floors for all of your flooring needs—A+.”
“iDeal Floors replaced my floors after a flood. The salesperson was prompt and honest. I am thrilled with the way the floors turned out. I went with tile-like wood flooring and have so many people compliment me—great products.”
“They were able to get hardwoods in before I moved in. The floors are beautiful, and I get compliments on them every time someone comes to visit. They were great and went above and beyond. I recommend them—A+.”
“Excellent customer service. Installation crew was excellent, they did a great job.”
“iDeal Floors did an amazing job. They even caught things my insurance didn't. Michelle was great, very friendly, and helpful! I'd work with them again for sure.”
“Shawn is a great asset to your team! Took great care of me! Jose the installer and his son completed incredible work! Thank you for all your help!”
“I wasn't home when the flooring folks came and put down our new floor, but they did it while I was at work, including moving out all the furniture and moving it back in. They were gone by the time I got home around 4:00 PM and everything was back in place and the floor looked great! Kudos to the team!”
“From the estimate thru the end of the job they were great. We were selling our house and had all the carpets replaced. It didn't bother them at all that we chose a less expensive option. Great experience.”
“Great experience! I would highly recommend iDeal Floors!”
“At the time we had the flooring done, my husband was in the hospital, the installers were so helpful. I appreciated them. Shawn James and our salesman was just the best. Many thanks to everyone.”
“The salesperson whom I dealt with was very helpful and professional. The crew who installed my flooring came on time. They cleaned up after the installation and did a fantastic job. So far I have had no problems. When I change up again, I will call and hope for the same treatment.”
“Really appreciate that iDeal Floors was willing to install flooring material that I had purchased from somewhere else. I prepped the surface and only needed someone to install the flooring material. These guys did a great job with the install and have excellent customer service reps.”
“Great service. Friendly, courteous, very respectful. Excellent products. We love our flooring. Beautiful. Thank you.”
“iDeal Floors is great for investors. We used iDeal Floors for our primary residence. Overall, the floors are good; however, there are many places in the floors that when you step on you feel hard places that sting our feet.”
“The installers were superior. I was very happy with their work and attitude! I really liked the sales person, but he left unexpectedly a few days before the install. Things were a little different after that, but still OK. I would recommend ideal floors to others.”
“I am very happy with my purchase and installation of my vinyl plank floors. It really is the way to go with 2 cats and 2 dogs. My only real problem was the installation team that was sent out at 9:00 walked in looked around and then said they were not going to do it and left!! Very upsetting! However the technician then came out to look things over to try and see what happened. Then he was able to get another team in my 12:00 noon and they went right to work. The delay caused the floors not to be finished until 9:00 that night but they did a very good job and hauled off all dirty pet stained carpet and pads and two area rugs. Have been very satisfied with the floors but the installation day was very long due to the first team delay!!!”
“The floor was put in several months ago, and it's great. My only complaint would be that the person that sold it to us, nor anyone else from that office, haven't contacted us like I thought they would. But, that's my only problem. Otherwise it is holding up well! Thanks!!”
“iDeal Floors was recommended to me by my realtor when we purchased our new home. We had them take up the existing tile floor and lay hardwood. They were extremely professional throughout the entire process. They showed up on time and did a great job. When we decided to add hardwood to the stairs our sales guy (Shawn) went and got the additional materials himself. I've already recommended them to several of my friends looking to remodel.”
“My real estate clients loved the work that Shawn James and iDeal Floors did for them. They said they were great and would recommend them again! Thanks!”
“Well done.”
“iDeal Floors did an excellent job. I will be very happy to recommend them to anyone who needs flooring. Both the staff and the workers were professionals.”
“Once they remembered the order it was taken care of quickly. Love the floors.”
“Wonderful service! I always use them!”
“iDeal Floors did an excellent job of refinishing the wood floors in my home. They were very quick and efficient and the color was beautiful.”
“Helped me select a carpet that could arrive within a very tight time frame. Shawn James personally went to the house and measured. He also monitored the shipment of the carpet to assure it arrived on time. The installers were prompt, skilled, and efficient. I am a happy customer. I have already recommended iDeal Floors to a neighbor.”
“The floor was done real well sealed all the way around set right-clean afterward I'm so grateful for finding iDeal Floors for my mother's house I thank you so much to everyone involved and a big thank you to Kevin.”
“All I can say is iDeal Floors is the best. I'm so Glad I went with them”
“Doors were cut to short after install. Some tiles creek when you walk on them. We love the quality look, good job on molding fit.”
“Great owner—stands by his work.”
“I've already recommended to others. Sadly my dogs urinated on the flooring and made it warp already. It's not your fault. Just sad that great work is already damaged.”
“Extremely happy with iDeal and love our floors!!”
“Very helpful, listened to my wants and budget concerns.”
“This is the second time we have used them. Extremely impressed both times. Will definitely use again!”
“They have performed tile work, wood floors, and carpet laying. They did an excellent job and went up and above to please me.”
“They installed engineered hardwood floors. They arrived on time and did good quality work”
“They replaced several slate tiles and installed carpet in a bedroom. The experience was positive in that they did the work as promised.”
“Remodeled two bathrooms”
“They removed and installed new carpet and pads in three bedrooms. The price was competitive, and the salesman was referred by a trusted friend. The installation was on time and quick. However, at the thresholds, there are nails sticking up, and you can feel them through the carpet.”
“They replaced the first floor carpeting and wood flooring in kitchen. They were fast, responsive, and very thorough.”
“We had laminate wood floors installed. From start to finish, Shawn was on top of everything, and the installers were extremely professional as well.”
“We had the carpet replaced in our bedrooms, closets, and stairs. ”
“They sold us wood flooring and installed it. In addition, they removed some tile around the fireplace and replaced it with tile that we had previously purchased from another source. They performed better than we anticipated. The installation work and crew members were very professional. We had a problem with the tile installation, they agreed it was not perfect and tore it out and redid it at no charge to us. We were extremely satisfied with them and their work. I have recommended them to everyone who asks.”
“They pulled up all the carpet and parquet floors and laid vinyl wood planks throughout the house. It was positive—the salesperson, installers, and office personnel are very accommodating—they listen to what the customer wants.”
“They sanded the wood floors, stained, and sealed the floors. They also put floor tile in the kitchen, dining area, and bathroom. ”
“They removed carpeting from my home and installed vinyl planking. It was positive. The installers were very pleasant—they answered whatever questions I had and explained the whole process.”
“They replaced carpet in the game room. They were reliable and punctual.”
“iDeal Floors sold us wood flooring and installed it. In addition, they removed some tile around the fireplace and replaced it. The installation work and crew members were very professional. We were extremely satisfied with them and their work. I have recommended them to everyone who asks.”
“We had the carpet replaced in our bedrooms, closets, and stairs. The samples being brought to the house made it convenient, and the honesty of the person about the carpet we were putting in was refreshing. The installers were professional, and when they were done, there was no mess of any kind left behind. They were in and out in no time, and the floors looked great.”
“iDeal Floors has performed tile work, installed wood floors, and laid carpet for me. They did an excellent job and went above and beyond to please me. It was all positive.”
“I went to their store and bought a transition piece. The gentleman was very helpful; I would grade him as an A+.”