Fine Floors by Ed White
2nd year as a Best Pick
certified company
A
rated
Based on 473 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
2nd year as a Best Pick Call
"Fine Floors by Ed White is committed to providing uncompromised customer service. Our goal is to assist our customers through the seemingly daunting process of purchasing new flooring with care and consideration. We want each customer to end up with a new floor they will be proud of for many years and to remain our customer for life."

Ed White | Owner
Company Information
Services Offered
Fine Floors by Ed White installs, repairs, and maintains hardwood, engineered wood, carpet, tile, laminate, stone, vinyl, and bamboo floors for residential and commercial customers.
Warranty
The company offers manufacturers' warranties on materials as well as a two-year warranty on installations.
Company History
Owner Ed White managed Fine Floors by Dalworth before purchasing and rebranding the company as Fine Floors by Ed White in 2014. He has over 20 years of flooring experience.
Employee Information
Employees undergo drug testing and background checks.
Additional Information
The company carries products from flooring brands such as Fabrica, Masland, Karastan, Mohawk, Shaw, STAINMASTER, Wear-Dated, Daltile, Interceramic, Emser Tile, Marazzi, DuChateau, Mirage, Regal, and Johnson Hardwoods.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 473 homeowner reviews:
“Fine Floors was just phenomenal to work with. They did new carpeting and wood floors. Their crews were phenomenal; they were all extremely courteous and super clean, and they left the place almost cleaner than when they started the work. They had a real eye for detail. I'd give them an A.”
“They were wonderful. They did carpeting. They got there when they said they were going to get there, they were nice, they were hard workers, and they did a great job. In fact, we had them come back and do some more. Everything's A+.”
“They put in some engineered wood floors. They were very good—very fine, smooth. Everything else was very clean, excellent, professional. They're an A.”
“They were great—very good. Overall, they did a good job. They were very communicative. I'd rate them A+.”
“It's a laminate-type wood for the living area of my home. I like the people that I worked with, the crew was very efficient as far as the timeliness of their work. The people were very businesslike and very nice to work with including the supervisor, the workers, and the initial contact sales rep that we dealt with. I had one issue that they have noted and they have agreed to come back and look at me for in the future, and they're just doing that at my convenience. I'm happy with their agreement to resolve it and to look at it for me at my convenience. I'd still say an A+.”
“We had a very good experience. They did a wood floor, three bedrooms, and a hallway. They work hard, were very clean, and on time. They told me that they were going to do it in 3 days and they did. Everything was good; I didn't have any bad experience with them. I give them an exceptional.”
“They did our floors. They did the wood laminate. They did what they said they were going to do. They came in, they knocked it out pretty fast, and they were real easy to work with. A+. I've already recommended them to many people.”
“They did some carpet. They just did a good job. A+.”
“They put in the new vinyl flooring in the entire living room, dining room, and hallway. They were very professional, got the job done in one day, and were very careful in moving things that they had to move furniture-wise. A+.”
“They did our carpets. They did a good job—A+.”
“They installed some carpets. They took their time and went through a lot of carpet samples with us. They came out and measured beforehand. They're just very helpful and very good. A+.”
“I had some carpet laid. The two techs were really careful about my home and moving some of the big pieces of furniture for me. I thought they were very efficient. I guess it'd be an A+.”
“Ultimately, positive. They put wood floor down. The fact that they were very professional, they did the job immediately, and I mean they did it and they were cleaned up and were gone. It didn't take them very long. A couple days and they were done. It was great. A+. We had a couple little spots. We called them, and they came back out. They were right on it, and they fixed it.”
“They repaired a scratch. A+.”
“The installed hardwood Floors. They installed them very well. They did a very good job. I'd give them an A+.”
“They've done a great job. Laminate flooring. They've done a great job; we didn't dislike anything they did. I guess it'd be an A+.”
“They did our wood flooring. They showed up on time, they did it quickly and efficiently, and they did a very good job. A+. They showed up, uniformed, and cleaned up after themselves quick and efficiently.”
“They're great. They're very nice people. I've had them do carpet and wood flooring They go over all the details from the beginning, so you know exactly what to expect. If there are any concerns on their side, they make sure that all the parties are aware of it. They do the job when they say they're going to do it, and if there are any changes along the way you're notified. They did a really good job. They've always been on time when they said. They're very good at cleanliness. There were some things that I think that maybe they should have been able to tell me about that was a possibility and make sure we clarified on a couple different things. I wanted them to communicate a little better, and even if they didn't know to look it up and tell me kind of thing. But it wouldn't have stopped me from re-using them again because I think they're great people. The company's great, Ed's great, and his staff is really great, too. A+. I already have recommended them.”
“They did our flooring. There was nothing that I disliked about them—A.”
“They did work for me, and followed through pretty much on the promise. They worked on hardwood, so I needed everything sanded and re-finished for half of the house. They came in, pulled out all the furniture, and then they went in there. They did like a dustless sanding and then put in another coat of polyurethane to cover that once it was sanded down. I would probably say like an A-. I had no complaints with their punctuality and cleanliness.”
“They did both wood and carpets. They did a good job. They've worked for me before; I've done quite a few things with them. They do a good job usually. An A for them.”
“They did our carpet. They came in, they did the job, and they left. An A.”
“There was a little glitch here in scheduling time and stuff. They did actual custom wood floors. They actually came in, took the raw materials, built it to our house, came in, scraped it installed it right here in our house. An A.”
“They installed our carpet. They were just prompt, they did a good job, and they cleaned up. A.”
“They did our carpet replacement. They did fine. I'd grade them as an A.”
“I did have some flooring done—wood and carpet. So far, so good. I'd give them an A. The quality of their work and expertise was good. I wouldn't hesitate to recommend them. I'd give them a 10.”
“They did our flooring. Good customer service. A.”
“They put down carpet. They were just really accommodating to our schedule, and they did it quickly. They're just really responsive. I would give them an A.”
“The salesman was very professional and very honest. The gentleman actually did a lot of work to win my business. The actual technicians that did the work were very professional and did excellent work. It was a very good experience on both the salesman's side and the guy that actually installed the work. They ended up putting in carpeting. They're A+.”
“The men were prompt and very professional. They completely covered my house with plastic, so I hardly had to clean that much afterward. They did wood floors for me, and they look exceptional—I couldn't be more pleased. I'd give them an A+.”
“The salesperson, Derick, was just really helpful and nice. If there were any questions we had and he didn't know the answer, he'd find out or explain stuff to us. They just did a really good job. They were real clean when they came into the house, and they cleaned up after themselves really good. The work that they did is excellent. They put in carpet for us. They deserve an A+.”
“They did carpet for me, and they were awesome. I liked everything, from the time I walked in the store to the time they were finished. I even had one place that I wasn't satisfied with, and they were back out there in 24 hours and fixed it. They were really, really good. I found the company because they are just up the street from me. They deserve an A+.”
“They showed up on time and didn't fool around. They put in wood flooring for me. They knew exactly what they needed to do, and they proceeded to do it very efficiently. They told me they would be done in two and a half days, and they were done in two and a half days. They cleaned up real well. There were just a few minor things, but they took care of it right away. The work turned out beautiful. They did it real good. It's an A+ company.”
“It was good. It was perfectly fine—I didn't have anything bad to say. I remember the guys being courteous. They got the job done as quickly as they could. They just laid carpet, and I don't remember having any issues at all. They seemed to be pretty good. They came to my house and brought the carpet samples so that I could put them down against my tile to make the decision as to what color to get—that really helped. I would choose an A grade for them.”
“They did an excellent job. They were prompt, and the people who put the floor in did an excellent job. We had carpet and a vinyl hardwood floor. Their customer service was excellent. They were kind because they drove two hours and put my carpet in for me. I would say they're an A.”
“They did what they said they would do, and they did a good job. They put down hardwood for me. They had to come out and tweak a couple of things—a couple of places where it wasn't glued down that well—but the minute I called them, they were Johnny-on-the-spot. They came and took care of it. I'd give them an A+.”
“They did what they said they were going to do, and they showed up when they were supposed to show up. They did carpeting for me, and they cleaned up after they did the job. The salesman was reasonable. I would recommend them to somebody else. I'd give them an A.”
“They were very personable, and if I had any questions, they would send somebody out right away. They did whatever they were supposed to do. They did carpets for me. I found them through a decorator that I used—I have worked with him for a while. I'd say they're A+.”
“I just like that it was an individual, small company. They answered all my questions, and they weren't pushy—they were just very nice and very helpful. I had an eight by ten piece of carpet put down. They are an A+ company.”
“They were great—very good. The customer service was really good, and the installation was good. In terms of the product, I liked the floors I got, and everything was good. They deserve an A.”
“They were efficient and on time, and they did good work. They installed carpet, and it was a good quality.”
“They installed carpet. They did a good job, and the workers were nice. I chose them because I trusted them. I'd give them an A.”
“They were just very easy to work with, there was no pressure, and any questions that I had, he answered completely. This is actually the second time I've used them. This most recent time, he put down carpet. We were considering trying to find wood flooring we had put down before, and I could not find the manufacturer anywhere online, so he was going to take the time and try to do the research to find it. He wasn't in a hurry or trying to talk me into going ahead with the carpet or any other product. We tried to find it, but we decided that was not the way we wanted to go. A friend of mine that was a decorator referred us to them and said that he was very easy to work with.”
“They delivered, and everything was done on time, so I was happy with them. They did carpet for us. We had a guy that was in the industry for a while who had known Ed White personally, and he recommended him. They did actually two houses for us. I'd say they're an A.”
“They just did what they were here to do. They installed hardwood and carpet, and the installation went smoothly.”
“Everything they said they were going to do, they did. They installed the vinyl planks and carpet. They were always there when I needed them. When I called them, there was always somebody there to answer the questions—it wasn't passing the buck or anything like some companies did.”
“They were prompt, the guys that actually laid the floor were very efficient, and they cleaned up after themselves. They worked really hard, and the floor looks very good. They put down wood. They were just very helpful, and the salesman that came out first had lots of samples and had good ideas. I asked for some references of people that they had worked with, and they supplied those.”
“They were professional. They sanded and stained hardwood. I dealt with one single guy through that process. I had his cell phone number, and he always called me back. I used them because of the sales guy. I'd give the company an A.”
“I had a great experience with them. I liked the whole interaction—they were quick to answer questions, and they got the job done on time and on schedule. They installed laminate wood flooring in our downstairs. The customer service was great. They walked us through everything and answered all the questions as we went back and forth, so it was just great. They get an A.”
“They had the parts I wanted, and the installation team they provided was very good. They were doing engineered hardwood for me. The floors are great. They were just about a mile from my house, and that's how I found them. I'd give them an A.”