Fine Floors by Ed White
2nd year as a Best Pick
certified company
A
rated
Based on 473 reviews
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
2nd year as a Best Pick Call
"Fine Floors by Ed White is committed to providing uncompromised customer service. Our goal is to assist our customers through the seemingly daunting process of purchasing new flooring with care and consideration. We want each customer to end up with a new floor they will be proud of for many years and to remain our customer for life."

Ed White | Owner
Company Information
Services Offered
Fine Floors by Ed White installs, repairs, and maintains hardwood, engineered wood, carpet, tile, laminate, stone, vinyl, and bamboo floors for residential and commercial customers.
Warranty
The company offers manufacturers' warranties on materials as well as a two-year warranty on installations.
Company History
Owner Ed White managed Fine Floors by Dalworth before purchasing and rebranding the company as Fine Floors by Ed White in 2014. He has over 20 years of flooring experience.
Employee Information
Employees undergo drug testing and background checks.
Additional Information
The company carries products from flooring brands such as Fabrica, Masland, Karastan, Mohawk, Shaw, STAINMASTER, Wear-Dated, Daltile, Interceramic, Emser Tile, Marazzi, DuChateau, Mirage, Regal, and Johnson Hardwoods.
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 473 homeowner reviews:
“Fine Floors was just phenomenal to work with. They did new carpeting and wood floors. Their crews were phenomenal; they were all extremely courteous and super clean, and they left the place almost cleaner than when they started the work. They had a real eye for detail. I'd give them an A.”
“They were wonderful. They did carpeting. They got there when they said they were going to get there, they were nice, they were hard workers, and they did a great job. In fact, we had them come back and do some more. Everything's A+.”
“They put in some engineered wood floors. They were very good—very fine, smooth. Everything else was very clean, excellent, professional. They're an A.”
“They were great—very good. Overall, they did a good job. They were very communicative. I'd rate them A+.”
“It's a laminate-type wood for the living area of my home. I like the people that I worked with, the crew was very efficient as far as the timeliness of their work. The people were very businesslike and very nice to work with including the supervisor, the workers, and the initial contact sales rep that we dealt with. I had one issue that they have noted and they have agreed to come back and look at me for in the future, and they're just doing that at my convenience. I'm happy with their agreement to resolve it and to look at it for me at my convenience. I'd still say an A+.”
“We had a very good experience. They did a wood floor, three bedrooms, and a hallway. They work hard, were very clean, and on time. They told me that they were going to do it in 3 days and they did. Everything was good; I didn't have any bad experience with them. I give them an exceptional.”
“They did our floors. They did the wood laminate. They did what they said they were going to do. They came in, they knocked it out pretty fast, and they were real easy to work with. A+. I've already recommended them to many people.”
“They did some carpet. They just did a good job. A+.”
“They put in the new vinyl flooring in the entire living room, dining room, and hallway. They were very professional, got the job done in one day, and were very careful in moving things that they had to move furniture-wise. A+.”
“They did our carpets. They did a good job—A+.”
“They installed some carpets. They took their time and went through a lot of carpet samples with us. They came out and measured beforehand. They're just very helpful and very good. A+.”
“I had some carpet laid. The two techs were really careful about my home and moving some of the big pieces of furniture for me. I thought they were very efficient. I guess it'd be an A+.”
“Ultimately, positive. They put wood floor down. The fact that they were very professional, they did the job immediately, and I mean they did it and they were cleaned up and were gone. It didn't take them very long. A couple days and they were done. It was great. A+. We had a couple little spots. We called them, and they came back out. They were right on it, and they fixed it.”
“They repaired a scratch. A+.”
“The installed hardwood Floors. They installed them very well. They did a very good job. I'd give them an A+.”
“They've done a great job. Laminate flooring. They've done a great job; we didn't dislike anything they did. I guess it'd be an A+.”
“They did our wood flooring. They showed up on time, they did it quickly and efficiently, and they did a very good job. A+. They showed up, uniformed, and cleaned up after themselves quick and efficiently.”
“They're great. They're very nice people. I've had them do carpet and wood flooring They go over all the details from the beginning, so you know exactly what to expect. If there are any concerns on their side, they make sure that all the parties are aware of it. They do the job when they say they're going to do it, and if there are any changes along the way you're notified. They did a really good job. They've always been on time when they said. They're very good at cleanliness. There were some things that I think that maybe they should have been able to tell me about that was a possibility and make sure we clarified on a couple different things. I wanted them to communicate a little better, and even if they didn't know to look it up and tell me kind of thing. But it wouldn't have stopped me from re-using them again because I think they're great people. The company's great, Ed's great, and his staff is really great, too. A+. I already have recommended them.”
“They did our flooring. There was nothing that I disliked about them—A.”
“They did work for me, and followed through pretty much on the promise. They worked on hardwood, so I needed everything sanded and re-finished for half of the house. They came in, pulled out all the furniture, and then they went in there. They did like a dustless sanding and then put in another coat of polyurethane to cover that once it was sanded down. I would probably say like an A-. I had no complaints with their punctuality and cleanliness.”
“They did both wood and carpets. They did a good job. They've worked for me before; I've done quite a few things with them. They do a good job usually. An A for them.”
“They did our carpet. They came in, they did the job, and they left. An A.”
“There was a little glitch here in scheduling time and stuff. They did actual custom wood floors. They actually came in, took the raw materials, built it to our house, came in, scraped it installed it right here in our house. An A.”
“They installed our carpet. They were just prompt, they did a good job, and they cleaned up. A.”
“They did our carpet replacement. They did fine. I'd grade them as an A.”
“I did have some flooring done—wood and carpet. So far, so good. I'd give them an A. The quality of their work and expertise was good. I wouldn't hesitate to recommend them. I'd give them a 10.”
“They did our flooring. Good customer service. A.”
“They put down carpet. They were just really accommodating to our schedule, and they did it quickly. They're just really responsive. I would give them an A.”
“The salesman was very professional and very honest. The gentleman actually did a lot of work to win my business. The actual technicians that did the work were very professional and did excellent work. It was a very good experience on both the salesman's side and the guy that actually installed the work. They ended up putting in carpeting. They're A+.”
“The men were prompt and very professional. They completely covered my house with plastic, so I hardly had to clean that much afterward. They did wood floors for me, and they look exceptional—I couldn't be more pleased. I'd give them an A+.”
“The salesperson, Derick, was just really helpful and nice. If there were any questions we had and he didn't know the answer, he'd find out or explain stuff to us. They just did a really good job. They were real clean when they came into the house, and they cleaned up after themselves really good. The work that they did is excellent. They put in carpet for us. They deserve an A+.”
“They did carpet for me, and they were awesome. I liked everything, from the time I walked in the store to the time they were finished. I even had one place that I wasn't satisfied with, and they were back out there in 24 hours and fixed it. They were really, really good. I found the company because they are just up the street from me. They deserve an A+.”
“They showed up on time and didn't fool around. They put in wood flooring for me. They knew exactly what they needed to do, and they proceeded to do it very efficiently. They told me they would be done in two and a half days, and they were done in two and a half days. They cleaned up real well. There were just a few minor things, but they took care of it right away. The work turned out beautiful. They did it real good. It's an A+ company.”
“It was good. It was perfectly fine—I didn't have anything bad to say. I remember the guys being courteous. They got the job done as quickly as they could. They just laid carpet, and I don't remember having any issues at all. They seemed to be pretty good. They came to my house and brought the carpet samples so that I could put them down against my tile to make the decision as to what color to get—that really helped. I would choose an A grade for them.”
“They did an excellent job. They were prompt, and the people who put the floor in did an excellent job. We had carpet and a vinyl hardwood floor. Their customer service was excellent. They were kind because they drove two hours and put my carpet in for me. I would say they're an A.”
“They did what they said they would do, and they did a good job. They put down hardwood for me. They had to come out and tweak a couple of things—a couple of places where it wasn't glued down that well—but the minute I called them, they were Johnny-on-the-spot. They came and took care of it. I'd give them an A+.”
“They did what they said they were going to do, and they showed up when they were supposed to show up. They did carpeting for me, and they cleaned up after they did the job. The salesman was reasonable. I would recommend them to somebody else. I'd give them an A.”
“They were very personable, and if I had any questions, they would send somebody out right away. They did whatever they were supposed to do. They did carpets for me. I found them through a decorator that I used—I have worked with him for a while. I'd say they're A+.”
“I just like that it was an individual, small company. They answered all my questions, and they weren't pushy—they were just very nice and very helpful. I had an eight by ten piece of carpet put down. They are an A+ company.”
“They were great—very good. The customer service was really good, and the installation was good. In terms of the product, I liked the floors I got, and everything was good. They deserve an A.”
“They were efficient and on time, and they did good work. They installed carpet, and it was a good quality.”
“They installed carpet. They did a good job, and the workers were nice. I chose them because I trusted them. I'd give them an A.”
“They were just very easy to work with, there was no pressure, and any questions that I had, he answered completely. This is actually the second time I've used them. This most recent time, he put down carpet. We were considering trying to find wood flooring we had put down before, and I could not find the manufacturer anywhere online, so he was going to take the time and try to do the research to find it. He wasn't in a hurry or trying to talk me into going ahead with the carpet or any other product. We tried to find it, but we decided that was not the way we wanted to go. A friend of mine that was a decorator referred us to them and said that he was very easy to work with.”
“They delivered, and everything was done on time, so I was happy with them. They did carpet for us. We had a guy that was in the industry for a while who had known Ed White personally, and he recommended him. They did actually two houses for us. I'd say they're an A.”
“They just did what they were here to do. They installed hardwood and carpet, and the installation went smoothly.”
“Everything they said they were going to do, they did. They installed the vinyl planks and carpet. They were always there when I needed them. When I called them, there was always somebody there to answer the questions—it wasn't passing the buck or anything like some companies did.”
“They were prompt, the guys that actually laid the floor were very efficient, and they cleaned up after themselves. They worked really hard, and the floor looks very good. They put down wood. They were just very helpful, and the salesman that came out first had lots of samples and had good ideas. I asked for some references of people that they had worked with, and they supplied those.”
“They were professional. They sanded and stained hardwood. I dealt with one single guy through that process. I had his cell phone number, and he always called me back. I used them because of the sales guy. I'd give the company an A.”
“I had a great experience with them. I liked the whole interaction—they were quick to answer questions, and they got the job done on time and on schedule. They installed laminate wood flooring in our downstairs. The customer service was great. They walked us through everything and answered all the questions as we went back and forth, so it was just great. They get an A.”
“They had the parts I wanted, and the installation team they provided was very good. They were doing engineered hardwood for me. The floors are great. They were just about a mile from my house, and that's how I found them. I'd give them an A.”
“The guy we worked with at the time was great. They did carpet in three bedrooms, and the installation process was good. It was fine—there were no issues that I can remember. They were a solid A.”
“I liked the service and the quality of the installation. They put in carpeting for me. I found the company through a referral from a friend. I feel pretty good about the carpet even now. They get an A.”
“They were efficient, and they cleaned up after themselves every day. It took about two and a half days. They did two rooms and a hallway that ran nearly 70 feet, and the result was very nice. They did a laminate floor for me. It's much thicker than what I had put in my kitchen a while back, and it has a streaked wood texture. I'm very pleased with it, and I've gotten some good comments on it, too. I'd give them an A.”
“Fine Floors was awesome. They took out carpets and put down wood flooring. It's just beautiful—fantastic. They did everything I asked and did it even better than I thought it could possibly be. Everybody compliments it. They are quality people and a quality company. The crew was great from start to finish—so accommodating. I've had a lot of work done this year, and they were the best and easiest company to work with. I would highly recommend them. I'd give them an A+ and definitely use them again.”
“Fine Floors was excellent. They did carpeting for me. They were very quick and very careful moving furniture, and they cleaned up after themselves. They did an outstanding job. Mr. White was very, very kind. I would give them an A.”
“They were professional—very polite and cordial. They did perfect. The laminate floors look great. They're A+.”
“I liked the person that waited on me. He was very friendly, very knowledgeable, and very patient. I had not had wood floors before. I chose them over a different company because I was referred to him by a good friend of mine. I would give them the highest score possible—A+.”
“He was very informational when I was getting the quote, and then when they came in and did the work, it was amazingly quick. I just sat in the backyard with my dog. They did two rooms, and I had a very positive experience with them. They replaced two rooms of carpet that my dogs, prior to being trained to go outside, had kind of decimated. In one of them, I had pulled the carpet up, so they had to pull the little sticky tile up and replace both floors. They did an amazing job. Just how quick and efficient they were was the biggest thing. His quoting, when he came out and did the quote, was incredibly professional. I would definitely go with an A grade for their company. I don't have any complaints on it.”
“They were professional and fast, and they did an excellent job. They cleaned up after themselves and everything was put back in order. There was not one thing they did wrong. They did entryway flooring and wall-to-wall carpet throughout my house. They were just great when I called, and they scheduled a time. They were just awesome. They get an A.”
“Fine Floors did a great job. They were quick and fast, and I couldn't tell where they did the repair. They replaced some damaged wood in my home. It still looks beautiful today. The carpet cleaning company recommended them, and they did a great job. I'd give them an A+.”
“I liked the service, which they provided right away. This job was carpet installation. I needed some carpets done in a rental property, and they got in, got out, and I never saw them. That's what I like—a company that will come and take care of business. Today, the carpet looks excellent—really, really good. They used to do work for our company, so that is why I chose them. I called them and asked how soon he could send me somebody. He said, 'Today,' and that's what I like. They deserve an A.”
“The salesman that was there was very knowledgeable. He showed us what we were looking for, and it was all good. He showed us the floor that we liked, and the crew he had to install it was just great, so the overall experience was real good. They laid down a fabricated floor. They took up the carpet and the tile and put the floor in the living room, the entryway, and a hallway. They just did the wooden floor. I chose them over a different company because of the product and because I had a good experience in the store. We found what we wanted in the store, so we were happy with that. As far as I'm concerned, they deserve an A+.”
“We had some carpet work done, and it was good. It was very quick and easy. The scheduling was good, and the quality was good. I would use them again. I think they deserve an A+.”
“Fine Floors completed the work, and they were diligent in getting the job done. I had some hurdles where I ordered the wrong type of floor, but they were patient and gave me an opportunity to reorder the floor and get the right floor in. They came back out and put it all in, so they were very thorough. They did a good job. I'd give them an A+.”
“We were very pleased with everything. They worked really well with us, and we have no complaints. They were real responsive, and they seemed to do quality work. We had just one minor issue, and they came back out and took care of it. They did wood flooring and carpet for us. I feel very good about the flooring today. I found the company through a recommendation that we actually had from a friend. I'd give the company an A+ grade.”
“I had a positive experience. I liked that they were quick and clean. They installed carpet and hardwood, and the installation went well. They were very accommodating in helping us choose what we wanted, and they were just very nice.”