Mr. Floor Companies
8th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mr. Floor Companies has received 4.7 out of 5 stars based on 136 customer surveys.
5
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25
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1
8th year as a Best Pick Call
"Our mission is to drastically improve the value of your residence and your enjoyment of the place you call home. You'll be surprised and delighted at how much we can enhance the beauty of your flooring. To ensure this, every client is assigned a project manager to oversee all aspects of the project and provide on-site quality control."

Igor Murokh | Vice President
Company Information
Services Offered
Mr. Floor Companies offers residential and commercial hardwood flooring sales, installation, sanding, refinishing, repair, professional consultation, and certified inspection services.
Warranty
The company offers a full warranty on all of its products and services.
Company History
Mr. Floor was founded in 1987 by Felix Murokh. His son, Igor Murokh, has been running the second-generation family business since 1993. The company services the entire Chicagoland area and its suburbs.
Distinctions
Mr. Floor is a National Wood Flooring Association (NWFA) Certified Contractor and Wood Flooring Inspector as well as a member of the NWFA, the Chicago Floorcovering Association, the World Floor Covering Association, the National Association of the Remodeling Industry, and the National Kitchen & Bath Association.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
Address
3828 Oakton Street
Skokie, IL 60076
Hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
8:30 am - 3:00 pm
Sun
Closed

Compiled Score:

Mr. Floor Companies has received 4.7 out of 5 stars based on 136 customer surveys.
5
104
4
25
3
5
2
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/03/2019

“Igor Murokh the owner and the lead guy who I always get on the jobs for me should be recognized for their exceptional service. The lead guys is fantastic.”

Review by
09/26/2019

“The quality of the work is good but coordinating the labor on site and communication is an issue.”

Review by
09/25/2019

“I do not recognize any one in particular. Everyone was very nice and professional.”

Review by
09/08/2019

No review comments provided

Review by
09/07/2019

No review comments provided

Review by
08/30/2019

“I was satisfied with their timing, cost, and the overall result. All the critical aspects of the job have met our exceptions.”

Review by
08/23/2019

“Joe Sosic was the project manager. He was fantastically communicative. Never, before or since, have I been fortunate enough to hire someone who was so good at keeping me updated about the work that he was doing in my home.”

Review by
08/12/2019

No review comments provided

Review by
08/12/2019

“They did a good job.”

Review by
08/12/2019

“Overall I am happy with Mr. Floor. The floor is good quality and the salesman was good. The installers were awful. They did not put the floor in correctly and I have many gaps. They had to come back on a Saturday and rip out some of the floor but I still have gaps in the entryway.”

Review by
08/08/2019

“I already have recommended Mr. Floor to friends and I would use them again if I was in need of the services they provide.”

Review by
08/08/2019

“I would recognize Dino for his exceptional service. He was very attentive.”

Review by
07/22/2019

“Beautiful job”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

“Aron”

Review by
07/22/2019

“Good, but not great installation. Color of the floor was too dark per the color requested.”

Review by
07/22/2019

No review comments provided

Review by
07/21/2019

“Joe was amazing at keeping me informed about progress and the steps involved”

Review by
07/16/2019

“I would recognize Aron Risman for his exceptional service. I would also like to recognize Dino for his exceptional service.”

Review by
07/16/2019

“They met my expectations by sanding the floor and doing everything they said they would.”

Review by
07/16/2019

“They were very fast and finished it quick, which was important.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“I would recognize Igor and George for their exceptional service. They were excellent.”

Review by
07/16/2019

“Aaron did an outstanding job. After we got back from a recent trip right after it was done, I had some water damage. He came out and did an outstanding job helping us with it. I would also recognize the project manager, the guy who was running the job. I don't remember his name, but he was very good with communication and sending us photos. My only issue was, why didn't they take the base shoe off? I'm selling the house anyway, but whoever purchases it is going to have issues with it.”

Review by
07/16/2019

“I would like to recognize Dino and Vasil. They were wonderful and Matt was just as reassuring and helpful.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“The installers were very competent.”

Review by
07/16/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“Superior attention to detail and excellent follow through.”

Review by
07/15/2019

No review comments provided

Review by
07/12/2019

“Igor and, though I don't remember their name, the project manager.”

Review by
07/12/2019

“I would like to recognize Aron Rissman for his exceptional service.”

Review by
07/12/2019

“They met or exceeded my expectations with their custom work.”

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

“Correction of stain color”

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

“I would recommend close monitoring of the final product after the material had been applied”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“I do not remember any names but they all were very good and did what they said they would do”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“The supervisor of our job did a fantastic job communicating each phase of the work and made sure we were happy. I think his name was Joe. Great asset for your company!”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“We have used Mr. Floor for two projects, everything worked very well.”

Review by
07/10/2019

“mostly met but did not exceed”

Review by
07/10/2019

No review comments provided

Review by
08/09/2018

“I was most satisfied with all of the flooring. It was great.”

Review by
08/08/2018

“I would like to recognize the guy that initially came out to do the estimate.”

Review by
08/08/2018

“I was most satisfied with the end result.”

Review by
08/08/2018

“I was most satisfied with the look at the end. It made the house look very elegant. The wood is hard on my feet so I have to make sure I have slippers on, but it was needed because my husband couldn't move with the carpet. I am satisfied basically with the look and people and my family have seen it and said it changed the whole house.”

Review by
08/08/2018

No review comments provided

Review by
08/08/2018

“5 years ago we had Mr. Floor sand and refinish our aged hardwood floors. Very pleased with them so we knew we wanted Mr. Floor to do all floor work when we remodeled our kitchen. Also had our marble foyer rejuvenated with diamond grinding and refinishing/waxing.”

Review by
08/08/2018

“I was most satisfied with the results. They were perfect.”

Review by
08/08/2018

“I was most satisfied with the final appearance. That's the only thing that counts.”

Review by
08/08/2018

“I was most satisfied with the quality of the response and the professionalism.”

Review by
08/08/2018

“I was most satisfied with the professionalism and quality.”

Review by
08/08/2018

No review comments provided

Review by
08/07/2018

“Communication with the crew leader was really good. I appreciated getting pictures, that was really nice. They were very professional throughout.”

Review by
08/04/2018

No review comments provided

Review by
08/01/2018

“floor is really beautiful”

Review by
07/31/2018

No review comments provided

Review by
07/30/2018

“Excellent job”

Review by
07/30/2018

“Quality job; looked good; done promptly; price reasonable for amount of time it took.”

Review by
07/30/2018

“I was very satisfied with every aspect, but customer service really stands out for me.”

Review by
07/30/2018

No review comments provided

Review by
07/30/2018

“The installation work was closely watch and if there was a delay we were notified ahead of time that the men would be late etc etc”

Review by
08/28/2017

“They did a terrific job. I mean, we had some issues that came up here and there just with the, you know, with the condition of my floor. They did a great job with repairs. You know, some little things came up and they were quick to a solution. I mean, to be honest, I have the best wood floors around now. They did a phenomenal job. They deserve an A overall. I already have recommended them.”

Review by
08/25/2017

“I liked the mentoring and the choices and the attention to detail and all of the very good customer service work that they did prior, and as far as the floors go, it's just beautiful. They floored a condominium. Everything is up to expectations and no complaints at all. They were amazing. I would grade Mr. Floor with an A. I would highly recommend them.”

Review by
08/25/2017

“Overall, this company was one of those that I worked with from the beginning in terms of estimate, being on time, his knowledge and the work that they did, very clean, professional, great job. They did a flooring job for me. They actually did it twice. Another company put in all new appliances and scratched my floor, and they actually paid to have Mr. Floor—I brought them back to do my upstairs floors.”

Review by
08/25/2017

“Well, I think their attention to detail and their availability to explain any questions I had all the time made it positive. They put in a kitchen floor, tile floor, and then replaced a piece of Pergo that we had torn up in the kitchen in the hallway. I'd give them an A overall. I have recommended them before.”

Review by
08/25/2017

“Mr. Floor did a wonderful job. The overall professionalism, the quality of the product, and the quality of the work made it positive. They refinished the existing hardwood floors, and they put in an engineered wood floor in our family room. I would give them an A overall. I already have recommended them.”

Review by
08/25/2017

“The fact that they were always on time and within budget and that they had extremely helpful installers—they were excellent. They did a flooring job for me. No complaints. It was the living room and our bedroom, and it was complicated. They absolutely deserve an A overall. The quality of work and customer service was excellent. I would recommend them. I had absolutely nothing but great service and excellent installation. They were very careful in my apartment. Furniture had to be moved, and they were exceedingly careful. Nothing was harmed. And everything was then placed back. So, by the time they finished the project, which was complicated, they had to fix some problems in order to make it work. And they did great. They absolutely did great. And the project manager checked on them quite frequently.”

Review by
08/25/2017

“I thought the workers were very efficient. They did a better job than we thought they would, and we're just real happy. They did a flooring job and put in a floor in the kitchen, and they stained the floor in another part of the house. I would grade them with an A. I would highly recommend them.”

Review by
08/25/2017

“They did what they said they were going to do. They cleaned up. The floors look beautiful. I'm absolutely satisfied with the work they did. I'll give them an A overall. I already have recommended them. Somebody, I think that I work with, is having work done by them.”

Review by
08/25/2017

“That was fantastic. They did a fantastic job. The floor looks fantastic and the pictures. They did a good job. It was flooring in my whole home. No complaints, they did a great job. I'd give them an A overall. Quality of work and customer service was fantastic.”

Review by
08/25/2017

“They installed our wood flooring on two occasions and with other people in the building, and everybody was delighted. I am overall satisfied with the completed work. I would grade the overall experience with an A. I would highly recommend them.”

Review by
08/25/2017

“I liked their people, their follow-up—everything about them was amazing. They re-sanded my floor in the kitchen. I am overall satisfied with everything. I would grade Mr. Floor an A. They were amazing. I would highly recommend them.”

Review by
08/25/2017

“Their service made it positive. They were very nice. And their job was done very well. And they finished faster than they said they would. They did the kitchen floor. No complaints, I would recommend them. They deserve an A overall.”

Review by
08/25/2017

“They were great. They had really good customer service, really accommodating, very organized. They installed hardwood floors for me, and I am very satisfied. I would give them an A. I would highly recommend them.”

Review by
08/25/2017

“They were very outgoing and helpful and answered all of our questions and made sure we were happy along the way. They refinished our hardwood floors. I would grade them an A. I would highly recommend them.”

Review by
08/25/2017

“They did a great job. I'd give Mr. Floor an A overall; they did a great job. The quality of work and customer service were very good also. I had no issues with punctuality, cleanliness, or expertise.”

Review by
08/25/2017

“I liked their responsiveness. They replaced the wood floors in my condo. I am satisfied with the completed work. I would grade the overall experience with an A. I would very likely recommend them.”

Review by
08/25/2017

“Their customer service was really good. They did a new floor, and everything is up to expectations now. I would grade the overall experience with an A. I would highly recommend them.”

Review by
08/25/2017

“They showed up timely, the work was done timely, and they did a good job. They installed a hardwood floor. I'm overall satisfied with the work completed. I'll give them an A overall.”

Review by
08/25/2017

“They did a good job, and the floor looks good. They stained the floors on the lower level. Very satisfied with the completed work. I would grade the overall experience with an A.”

Review by
08/25/2017

“Mr. Floor did a good job. They did hardwood floors in our bedrooms to match the hardwood floors in our hallway. I'm overall satisfied with the work. I'd give them an A overall.”

Review by
08/25/2017

“They did what they said they were going to do. They did refinishing for me. Everything is up to expectations. They treated me well. I'll give them an A overall.”

Review by
08/25/2017

“They did the perfect job. They did some flooring, and I was quite happy with them.”

Review by
08/25/2017

“They did what they said they were supposed to do. They put a floor in. I'm overall satisfied with no complaints. I'll give them an A overall.”

Review by
08/25/2017

“They completed the project and exceeded our expectations in terms of the finished project. I'll give them an A overall.”

Review by
08/25/2017

“They were very conscientious. They refinished the floors. I would grade the overall experience with an A.”

Review by
08/25/2017

“They did floors in the bedroom. I'm overall satisfied with everything. I'd give them a B overall. They were good.”

Review by
08/25/2017

“The guy was, like the head guy, was real nice, and he was real friendly and explained everything. I'll give them a B overall. It was about a year ago.”

Review by
08/25/2017

“They did the kitchen floor. Everything is fine. I'll give them a B overall.”

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