Mr. Floor Companies
7th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 176 Surveys
Our Certification Process
Best Pick Guarantee
Verified General Liability Ins.
Verified Workers' Comp
Compiled Score: star star star star star
Mr. Floor Companies has received 5 out of 5 stars (A-rating) based on 176 customer surveys conducted by Best Pick Reports.
7th year as a Best Pick Call
"Our mission is to drastically improve the value of your residence and your enjoyment of the place you call home. You'll be surprised and delighted at how much we can enhance the beauty of your flooring. To ensure this, every client is assigned a project manager to oversee all aspects of the project and provide on-site quality control."

Igor Murokh | Vice President
Company Information
Services Offered
Mr. Floor Companies offers residential and commercial hardwood flooring sales, installation, sanding, refinishing, repair, professional consultation, and certified inspection services.
Warranty
The company offers a full warranty on all of its products and services.
Company History
Mr. Floor was founded in 1987 by Felix Murokh. His son, Igor Murokh, has been running the second-generation family business since 1993. The company services the entire Chicagoland area and its suburbs.
Distinctions
Mr. Floor is a National Wood Flooring Association (NWFA) Certified Contractor and Wood Flooring Inspector as well as a member of the NWFA, the Chicago Floorcovering Association, the World Floor Covering Association, the National Association of the Remodeling Industry, and the National Kitchen & Bath Association.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“They did a terrific job. I mean, we had some issues that came up here and there just with the, you know, with the condition of my floor. They did a great job with repairs. You know, some little things came up and they were quick to a solution. I mean, to be honest, I have the best wood floors around now. They did a phenomenal job. They deserve an A overall. I already have recommended them.”

“I liked the mentoring and the choices and the attention to detail and all of the very good customer service work that they did prior, and as far as the floors go, it's just beautiful. They floored a condominium. Everything is up to expectations and no complaints at all. They were amazing. I would grade Mr. Floor with an A. I would highly recommend them.”

“The fact that they were always on time and within budget and that they had extremely helpful installers—they were excellent. They did a flooring job for me. No complaints. It was the living room and our bedroom, and it was complicated. They absolutely deserve an A overall. The quality of work and customer service was excellent. I would recommend them. I had absolutely nothing but great service and excellent installation. They were very careful in my apartment. Furniture had to be moved, and they were exceedingly careful. Nothing was harmed. And everything was then placed back. So, by the time they finished the project, which was complicated, they had to fix some problems in order to make it work. And they did great. They absolutely did great. And the project manager checked on them quite frequently.”

“Overall, this company was one of those that I worked with from the beginning in terms of estimate, being on time, his knowledge and the work that they did, very clean, professional, great job. They did a flooring job for me. They actually did it twice. Another company put in all new appliances and scratched my floor, and they actually paid to have Mr. Floor—I brought them back to do my upstairs floors.”

“They were great. They had really good customer service, really accommodating, very organized. They installed hardwood floors for me, and I am very satisfied. I would give them an A. I would highly recommend them.”

“I liked their people, their follow-up—everything about them was amazing. They re-sanded my floor in the kitchen. I am overall satisfied with everything. I would grade Mr. Floor an A. They were amazing. I would highly recommend them.”

“They did the perfect job. They did some flooring, and I was quite happy with them.”

“They installed our wood flooring on two occasions and with other people in the building, and everybody was delighted. I am overall satisfied with the completed work. I would grade the overall experience with an A. I would highly recommend them.”

“They were very outgoing and helpful and answered all of our questions and made sure we were happy along the way. They refinished our hardwood floors. I would grade them an A. I would highly recommend them.”

“They did a great job. I'd give Mr. Floor an A overall; they did a great job. The quality of work and customer service were very good also. I had no issues with punctuality, cleanliness, or expertise.”

“Mr. Floor did a wonderful job. The overall professionalism, the quality of the product, and the quality of the work made it positive. They refinished the existing hardwood floors, and they put in an engineered wood floor in our family room. I would give them an A overall. I already have recommended them.”

“They did what they said they were going to do. They cleaned up. The floors look beautiful. I'm absolutely satisfied with the work they did. I'll give them an A overall. I already have recommended them. Somebody, I think that I work with, is having work done by them.”

“I thought the workers were very efficient. They did a better job than we thought they would, and we're just real happy. They did a flooring job and put in a floor in the kitchen, and they stained the floor in another part of the house. I would grade them with an A. I would highly recommend them.”

“They did a good job, and the floor looks good. They stained the floors on the lower level. Very satisfied with the completed work. I would grade the overall experience with an A.”

“That was fantastic. They did a fantastic job. The floor looks fantastic and the pictures. They did a good job. It was flooring in my whole home. No complaints, they did a great job. I'd give them an A overall. Quality of work and customer service was fantastic.”

“Their customer service was really good. They did a new floor, and everything is up to expectations now. I would grade the overall experience with an A. I would highly recommend them.”

“Mr. Floor did a good job. They did hardwood floors in our bedrooms to match the hardwood floors in our hallway. I'm overall satisfied with the work. I'd give them an A overall.”

“They did what they said they were supposed to do. They put a floor in. I'm overall satisfied with no complaints. I'll give them an A overall.”

“They were very conscientious. They refinished the floors. I would grade the overall experience with an A.”

“They did what they said they were going to do. They did refinishing for me. Everything is up to expectations. They treated me well. I'll give them an A overall.”

“Their service made it positive. They were very nice. And their job was done very well. And they finished faster than they said they would. They did the kitchen floor. No complaints, I would recommend them. They deserve an A overall.”

“They showed up timely, the work was done timely, and they did a good job. They installed a hardwood floor. I'm overall satisfied with the work completed. I'll give them an A overall.”

“I liked their responsiveness. They replaced the wood floors in my condo. I am satisfied with the completed work. I would grade the overall experience with an A. I would very likely recommend them.”

“They completed the project and exceeded our expectations in terms of the finished project. I'll give them an A overall.”

“Well, I think their attention to detail and their availability to explain any questions I had all the time made it positive. They put in a kitchen floor, tile floor, and then replaced a piece of Pergo that we had torn up in the kitchen in the hallway. I'd give them an A overall. I have recommended them before.”

“I had 12-year-old maple floors refinished, and Mr. Floor Companies did a great job. They fixed any damage to the wood while they were refinishing. I was happy. They were great—professional, fast, and on time. I'd give them the highest grade—A+.”

“They redid all the floors in my condominium. They put hardwood down in most of the living areas and carpet in the bedroom. I felt like I could trust them from the beginning. They had a great selection of products. They were also really good at keeping me informed; they sent me photographs at the end of the work day. I'd give them an A+ rating.”

“We had some old hardwood that they refinished and stained for us. They were very easy to work with, they met all our expectations, they were in and out pretty quick, they followed up on everything they said, and it looks great. They get an A+.”

“They did flooring work for me. They did fine. I'd rate them an A-.”

“They did hardwood oak flooring. They were very professional, knew exactly what needed to get done, proposed solutions, and did the work on time. They deserve an A.”

“It was positive. They were pretty responsive. I'd give them an A.”

“They repaired some damaged flooring that we had because of a leak. Quick, efficient, and it was for a rental that we have. It was really easy to work with them over the phone, or email. They're very responsive. I'd rate them as an A. I already have recommended them.”

“They put in what they call a floating wooden floor. It looks like a regular wood. They were efficient, they were pleasant, and they were professional. There was two crews that came out because we had them do two separate things, first crew in the loft, and the second in our living room. They were very efficient and clean. There was no mess when they left, which I was surprised, because they had been in our garage and everything was clean. I'd give them definitely an A grade. They were very punctual and had good customer service.”

“They did an engineered floating floor. They were very responsive to my questions and it kind of ended up being a long drawn out procedure because of other stuff going on in the house. They were very patient. I'd give them an A-. I would recommend them.”

“They repaired water damage from an external leak. They're very user friendly; they're flexible and really focused on delivering customer service. I'd give them an A rating—it's the third time we've used them.”

“They did wood flooring for me. They were very professional. They did a nice job. They were fast and very helpful. They deserve an A.”

“They put in wood flooring. They were professional, and I like their high quality. The workers were craftsmen. I chose Mr. Floor because of their quality and reliability. They get an A+.”

“They're wonderful—A+. They refinished our wood floors, put down wood floors in our bedrooms, and did the remodeling in our bathroom. They were recommended to us.”

“I liked their customer service and the workmen that did the job. They cleaned up and did everything they said they were going to do. We put down new hardwood floors. I've used them before, and I'd give them an A for excellent work.”

“I liked their service and everything. I have nothing bad to say about them. They did wood flooring. I've used them before. They're very, very, very good—I'll give them an A+.”

“I had Mr. Floor refinish hardwood floors. They were professional and timely, they were done when they said it was going to be done, and it looks as good as they said it was going to look. I'm very pleased. We got recommendations from people in the neighborhood. I'd give them an A.”

“I liked their professionalism, neatness, promptness, and assistance. They did cork flooring. I'd rate them as an A.”

“It was fine; it worked out well. They went out of the way to make sure that we were going to get a color we wanted in the floor, they sanded everything down well, and they didn't make a mess throughout the rest of the house. It was all positive. I can't think of any problems that we had at all. Everything went just fine. We had them do a light, natural color, and he put a color down to show us what natural would look like. We wanted it light, and there was a stain for light, so he gave us that choice. Then, we took off, and we were gone for a couple of days. They did the floor, and we didn't deal with any dust anywhere else in the house. It was done very nicely. I would give Mr. Floor an A. I had no difficulties at all.”

“Mr. Floor Companies was absolutely marvelous to work with. They put in a wood floor, and they did the kitchen hallway and the bathroom. I found out about them from my next-door neighbor, and they were excellent—an A+.”

“I liked their high quality. They put in wood flooring. They were professional, and the workers were craftsmen. I chose them because of their quality and reliability. They get an A+ from me.”

“Mr. Floor Companies is wonderful. They should get an A+. They refinished our wood floors, put down wood floors in our bedrooms, and did the remodeling in our bathroom.”

“I liked their customer service and the workmen who did the job. They cleaned up and did everything they said they were going to do. They put down new hardwood floors, and I'd give them an A for their excellent work.”

“Mr. Floor installed a floor for me three years ago. The workers seemed to know what they were doing, and the communication was very good. It's an A+ company.”

“Mr. Floor was great. They followed up, they were efficient, and they were on time. Everything was positive—just what a customer wants. They were very courteous. I would use them again, and I would grade them as an A+.”

“They did the living room, kitchen, and dining room floors, and the work was phenomenal. They showed up when they said they would, and they finished quickly. They deserve an A.”

“Mr. Floor did what we asked them, and they did it quickly, cleanly, and without a hassle. About eight years ago, they did our whole condo—about 1,200 square feet of hardwood floors—and then, within the past year, they did a bedroom for us. I would give them an A.”

“They did all our floors, and they were clean, quick, and polite.”

“Mr. Floor was excellent. They were professional and on time. They did the job exactly the way they said they were going to, and the floors look beautiful. They refinished our whole ground floor. I'll give them the A+ rating.”

“The work was high quality and done on time. They did floor refinishing for me, and they finished the work on time with no problems. The cleanup was excellent, the workers were good, and their customer service was no problem—everything was great. Everything was fine. They asked me to complete a questionnaire as they exited the job. They've done several jobs for me. I'll rate the company as an A+.”

“Mr. Floor delivered on time, as promised, and it all went well. They did an installation of wood flooring for me, and so far, everything is perfect. They finished the work in a reasonable amount of time. I chose them because they were recommended to us. The cleanup was excellent too. They deserve an A+.”

“They did an excellent job and gave an excellent recommendation on the materials. They replaced the floor in our dining room and kitchen. They finished the work in a timely fashion; they were right on time with how long they expected it was going to take. There were no problems whatsoever. The cleanup was fine afterward. Everything was excellent, so I would absolutely use them again in the future. I'll give them an A+ for their work so far.”

“Mr. Floor has refinished and patched floors for me in the past. The quality of their work is excellent. I use the company professionally as well; I've used them in my home, and I've used them for clients. I'll grade them as an A+. I would tell a friend or relative that—hands down—they're very reliable and do a great job.”

“I was not able to be home while they did the work, but the house was very nice when I came home—no problem at all. Mr. Floor did a hardwood floor for me. They took the old carpet off and refinished the flooring. I'd give them a very high rating—the highest possible. I was very happy with the work, and if I ever have to do it again, I'll call them. They definitely deserve an A+.”

“Everything with them was fine. They were on time and did an excellent job installing new floors—replacing my old floors. I would use Mr. Floor again, and I would rate them as an A+.”

“Mr. Floor did an excellent job. They were very professional. Everything was done on time and as promised, and the quality of the work was excellent. They came out and did the whole condo. That was my first time using them, but I got referrals to them from several people. It was excellent—an A+.”

“I want to give Mr. Floor Companies an A+—the highest marking—based on their work and service.”

“They put a hardwood floor in two different rooms for us. They were very professional and got it done right. We're really happy with their work. I would use the company again in the future. The quality of the flooring they put in was excellent, and I didn't have to go behind them and pick up anything. They did a very good job. They earned their A+.”

“I just love Mr. Floor. The people were very nice and very friendly, and they did a good job. They had to put the floor in the kitchen, the dining room, my big living room, and the big hallway. They did a good job, and I will use them again. Even my daughter used them when she remodeled her back porch. I have no complaints. I would say they're a ten. They were very nice. I can't complain, and it was the same thing with my daughter. I would give them an A+. I mentioned the company to all my friends, so they know about them. And I know their telephone number and address by heart. If I need anything in the future, I know how to get ahold of them.”

“They do excellent work. We refer them to a lot of people. They're very professional and provide good follow-up. They put all new floors in my whole house, and the quality was excellent. The workers were very nice—very good. They talk to you and let you know what's going on, which is very good. Everything's held up excellently. They finished the work in a reasonable amount of time. I've recommended Mr. Floor before, and they've done other work for me in other buildings. They deserve an A+.”

“They did what they said they would, and they did it quickly. They installed hardwood floors in my two bedrooms; they finished it in perfect timing. They did a great job. I'd give them an A+.”

“They refinished my floors, and they turned out very nice. I'm very pleased, and I highly recommend them. They're very thorough, very good, and reliable. I would give them the A+.”

“I had a really nice experience with Mr. Floor. They were very professional, and they did a really beautiful job refinishing my hardwood floors. The quality of their work is very nice. The workers who came out were good; I rate them pretty decently. I really just dealt with the salesperson, and that was very professionally done. They were recommended to me by a friend of mine who had used their services. If I had the need, I would absolutely use them again. I would definitely give Mr. Floor an A.”

“They have done work for me a couple times—flooring, primarily. I recommend them highly. They installed a floor and refinished some existing hardwood, and then they came back later and refinished four bedrooms, a hallway, and some stairs. I've been happy with them. I'm not an expert, but I think they're very good. I'd say they're an A or an A+—somewhere in that range. I'd give them an A. They do good work, they're timely, and they follow up. They have people who have skills; they can do the work, and they give you a lot of good suggestions about what should go on.”

“Mr. Floor Companies sanded my floors, and they did a wonderful job.”

“Everything was perfect; I couldn't have asked for a better job. They had to replace the wood on my floor in certain areas, and then they sanded over everything else. I would use them again, and I'd give them an A.”

“They were very informative and professional, and they got back to me. They had a contractor or a project manager that would call me every day to let me know what the status was. I would recommend them. I would grade them an A+.”

“The whole thing was fine. They were very prompt, and when they said they would be here, they were. The job took the amount of time they said it would. They refinished my floors for me. They were very receptive to trying different stains, and I was very happy with the result. That was my first time using the company. I would give them an A+ rating.”

“Mr. Floor replaced the floor that was damaged for me. Everything was fine with the replacement. They came on time, left on time, did a good job, and did everything they said they would do. I didn't have to go behind them and pick up anything. I would use them again in the future, and I've recommended them to others. I would give them an A+ grade.”

“They replaced my floors with hardwood for me. It was done on time, and it was quality work. They did what I expected—what they told me they were going to do. That was my first time using the company. They were referred to me by a friend. I would give them the top grade—A+.”

“They did exactly what they said they were going to do in the time frame they said they were going to do it in.”

“I think from start to finish, we were very happy with how professional they were and just the way they ran the business. It was my first occasion using them; they did hardwood flooring. I believe they gave me a warranty, and they explained everything to me about the type of flooring that I had. I would rate them as an A+.”

“Everything was great. They refinished a wood floor. That was not my first time using them, actually; I'd used them many, many years ago. They did just one room, and everything's held up fine so far. They deserve an A+.”

“I just think the quality of the goods was very good, and they delivered when they said they would. They were able to do the job in a reasonable amount of time. They seemed to be knowledgeable about what they were doing as well. They did hardwood flooring for me, and it would be an A+. They did really well.”

“I'd just worked with Felix for many years, so I just went back to him. He did my floors originally, and I went back to him after many years and was just as pleased the second time. We had the first floor of our house sanded and refinished in both cases. After 30 years of wear, it was time to do it again. I give them an A+.”

“They did installation work for me last year. They did it quickly. They did what they told us they were going to do, and they charged us what they told us they were going to charge. They deserve an A.”

“Mr. Floor did hardwood floors for me. They were on time. They did the work they needed to do, and they did it efficiently. It looks good. They were nice and explained everything that needed to be done. They cleaned up as expected, and their follow-up and scheduling was really easy to deal with and convenient. They get an A from me.”

“They did laminate flooring for me, and I was satisfied with the way the technicians handled my job. There wasn't any cleanup for me to address. I would grade my experience with the company as an A.”

“The product is what we expected it to be. It went in quickly. Mr. Floor put it in well and cleaned up after themselves. It was done in two days, and that was really nice. They did a laminate floor for us. I think I might consider using them again in the future. They were respectful of my home as well. I'd give them an A.”

“The floor made my experience with Mr. Floor positive. I just used the company's services this one time. They installed it on the first floor of my home. The workers who came out and their cleanup were great. I'll give them the A grade.”

“What I was really happy about with Mr. Floor is the fact that when they said they'd be there at eight o'clock, they were there at eight o'clock. They were always on time. The two young men who put in the floor were really polite. It was a bedroom and a living room floor, and I was pleased. For right now, they're an A.”

“Mr. Floor did hardwood floors for me, and I have no complaints. I would rate them and the quality of the work that was done an A. I'd use them again. The do good, quality work.”

“They installed hardwood floors and carpeting. The quality of their work was good. I would use Mr. Floor again. I guess I'd give them an A. They had a good product.”

“We've used them about three times because they do good work. They move all the furniture and stack it up. Where they put it, I don't know, but when they leave, it's all back where it's supposed to be. He's pretty reputable, so we used him 20 years ago, 10 years ago, and then just this year. We have maple floors, and he refinishes them. The house is 140 years old, and the floors look new. Mr. Floor earned an A.”

“They did a very nice job when they put a new floor in most of the home. They did a good job and finished on time. Everything's OK.”

“The work Mr. Floor did for me was fine; the floors came out great. They showed up on time, and they were fine. They refinished my first floor. The time frame was fine too. They did a good job on cleaning up. I would give them an A.”

“Everything made my experience with the company positive. Mr. Floor was prompt, professional, and careful of our furniture. The outcome was very successful. We were just very pleased. It was wood flooring that they installed. They deserve an A.”

“Mr. Floor was very good as far as communication and daily updates on the progress of the work. The quality of the installation was very good, so overall it was a good experience. They replaced hardwood flooring in a condo that I own, and everything has held up fine. I would use Mr. Floor again if I had the need. I'd say they get an A.”

“They refinished a floor; they put in a new panel and refinished the hallway. The guys who came out and did the work were great. This was my first time using them, and I would use them again. I heard about them from my handyman. I would rate the company as an A. They were very good.”

“Mr. Floor has done two of my homes, and everything came out absolutely perfect. I would highly recommend them. The quality of the finish is amazing—I'm still loving it. They have good-quality craftsmanship. I would definitely give them an A+.”

“I'm absolutely thrilled. Mr. Floor did a fabulous job, and they were very courteous. I'd give them a triple A. It was wonderful.”

“Mr. Floor did the hardwood flooring in my condo. They were on time and fast. They have a great product, and they're trustworthy. I would give them an A++. They did a fantastic job.”

“Mr. Floor was excellent. The technicians were very professional and really seemed to know what they were doing. They put down a hardwood hickory floor, and it still looks beautiful a year later. I have absolutely no complaints. They were really good.”

“We redid our kitchen, and we used a company called Mr. Floor. This was done a year and a half ago. Our contractor told us we were going to have to rip the floor out or lay new floor over it, which we didn't want to do because of the age of the building. We wanted to keep the original floors. Mr. Floor came in and told us, 'We can sand them down, stain them, fix them,' and they did. The floors look amazing now—they're fabulous. I have been recommending Mr. Floor. I am also in this industry, and I've been recommending Mr. Floor to any of my designers that will listen to me.”

“That's the second time that I've hired them. They're wonderful. They delivered what they promised. The floor was beautiful. It was done in a timely manner. From selecting the floor to the men who came to lay it—they were just wonderful. They did an excellent job. They always were careful to put protective pads in the other rooms. I'm just very happy with them. I've recommended them several times. They installed hardwood floors. The first time was the whole living room, dining room, and hallway. Then they did the den, and then I had a problem with a water leak. The floor was damaged, and they came back and had to redo it. They were really cooperative with having to repair it. They get an A+. Their installers are wonderful and very knowledgeable. The foreman came every time to make sure they were doing the right thing and to check in, which was very reassuring.”

“I definitely had a positive experience. They refinished floors. Everybody who worked there was very professional. They got it done. They did a wonderful job—a job well-done. We had an electrician working, and we had other people coming in to give us quotes, and we told the electrician we were having the floors redone. We had never had any work done, and he's the one that told us about Mr. Floor. The electrician suggested it, and after seeing the other people, we decided hands down the professional presentation sold us. So that's who we went with. They get an A+.”