AFC Services, Inc.
6th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

AFC Services, Inc. has received 4.7 out of 5 stars based on 90 customer surveys.
5
71
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12
3
5
2
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1
0
6th year as a Best Pick Call
"We are a family business that has been serving residential and commercial clients since 1997. Since our inception, we have stood for bringing our clients excellent products and services with superior value. Each client is unique with his or her own dreams, and we take pleasure in making those a reality."

Adam Wierzbicki | Vice President
Company Information
Services Offered
AFC Services sells and installs a wide range of flooring products, including prefinished and unfinished solid hardwood, engineered hardwood with nail or glue-down installation, reclaimed lumber, and tile. The company also does repairs, maintenance, and various staining methods for commercial and residential traffic, recoating, dust-free sanding, hand-scraping, and full-service bathroom and kitchen remodeling.
Warranty
AFC offers a one-year labor warranty and up to a five-year warranty on specific floor finishes.
Company History
AFC was founded in 1997.
Distinctions
Adam Wierzbicki completed the Schluter Systems Innovation Workshop.
Additional Information
AFC offers eco-friendly products, including Forest Stewardship Council-certified wood, reclaimed lumber, and green finishes.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton
Address
836 S. Northwest Highway Suite D
Barrington, IL 60010
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

AFC Services, Inc. has received 4.7 out of 5 stars based on 90 customer surveys.
5
71
4
12
3
5
2
2
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/22/2017

“I had a bad experience. They did my floor, and I usually love them. They didn't put up a cover. They got dust everywhere in this home, and then the guy gave me an attitude when I said you've got to come back and clean this dust up because I'm renting this place. He just gave me a major attitude. They've been to my house several times. It was really a shame. I’d give them a C. I would probably recommend them.”

Review by
08/22/2017

“They did flooring for me. I liked that they are very thorough. Nice job—very particular about each and every detail, pleasant. Working with the folks from that company or organization, the people are very nice. They understand where I come from, and they tried to do the best they could. Extremely excellent. They get an A. I would highly recommend them to friends and colleagues.”

Review by
08/22/2017

“They are all right. They refinished some hardwoods and installed some hardwood. It's neutral—timing. They were late getting things done, they were slow, used the wrong wood. I would grade the overall experience C. I would not recommend them to friends and colleagues.”

Review by
08/22/2017

“AFC Services refinished my floor. They sanded it down and stained it with finish. They were professional. They got back to me with a detailed quote and answered my questions. The workers were fine. They were experienced. I would give them an A overall.”

Review by
08/22/2017

“They refinished the floor in my house. They did what they said they were going to do, in the time frame they said they were going to do, and for the budget they'd said they'd do it. I'd give them a B+ overall. There was one small hiccup.”

Review by
08/22/2017

“They're great. They did wood flooring, refinishing and staining. Good communication, on time, knowledgeable. They get an A.”

Review by
08/14/2017

“AFC Services did a clean job. Everything else was great. They identified and addressed issues very quickly. They get an A+.”

Review by
08/14/2017

“That was last year. I think they're the company that did the fix. It was a B.”

Review by
08/14/2017

“It was very good. I’d rate them A.”

Review by
08/14/2017

“It was good.”

Review by
08/14/2017

“They did good work. I would grade the overall experience A. I liked that they were here when they said they were going to be here, they did a good job, and everything looks good. I would very likely recommend them.”

Review by
08/14/2017

“They did an excellent job. I liked that they did everything. They removed the carpet, they moved the furniture, they refinished the upstairs and hall, cleaned up everything, and then moved everything back. They did everything fine. I’d grade them A, and I’d recommend them.”

Review by
08/14/2017

“They did a good job. They were extremely professional, and they didn't create a lot of dust. They were very careful about that. That's kind of important when you sand your floor, so I think they did a good job. So far I have no complaints. I would give them an A overall.”

Review by
08/14/2017

“We never got a signed proposal back from them, and we hired them twice to do the work. I did not feel comfortable with that. It was only signed by us and not by them. The overall experience for the men performing the work was an A+. For the work, I would give a ten but for the office staff, an eight.”

Review by
08/14/2017

“They were fine. Everybody that comes into the house looks at our flooring that was put down, and they're thrilled with it. They’re A-rated. I would absolutely recommend them.”

Review by
08/14/2017

“They did a good job. Were good to their word on the price. There were a few surprises, but they still honored the price, so that was good. They did a good job. They had a little bit of—the only issue I had was they damaged my fireplace. They put a scratch in it, and they claimed it wasn't them, so that was an issue for me. Other than that, I was happy with them. I would give them an A overall.”

Review by
08/14/2017

“The flooring was good, but the service was not. They had another job and sort of abandoned our job. It was something that was supposed to take four weeks but took three months, so it was not a good situation, although the floor was beautiful when it was done. We don't have any complaints about that. They’d get a D, and I would probably not recommend them.”

Review by
08/14/2017

“Everything was OK. There were a couple of hiccups. I wouldn't give them five stars out of five. I’d give them a C. The work isn't still finished. There are some blemishes on the stairs that they did, and they seem always agreeable to come out and take a look at it, but then they have to schedule it because they don't have the schedule available or whatever. It's been over a year now, and they haven't come out to look at and repair the blemishes on the stairs. It looks like the stains didn't take evenly, and it shows it, and they haven't come out yet. If it was finished, I would be able to rank them higher. I might recommend them.”

Review by
08/14/2017

“They were great. We had no problem. They redid all my floors—refinished all the floors. They did it the way I asked. We had to have it done in two parts because we were still living in the house, so we had the main room and the stairwell and the hallway done, and then they came back three weeks later and did the bedroom. I'd give them a B+ overall. We had some miscommunication, but it ended up working out. I would absolutely recommend them.”

Review by
08/14/2017

“They were good. They came at the time they said they were coming, unlike the other contractors I was dealing with at the time. And they let me know what to expect up-front because I did have to be out of the house at some times during that time, so I was aware what was going on. For the workmanship, they were basing the coloring scheme on the floors, so I appreciated that. I would give them an A+ overall. I would recommend them.”

Review by
08/16/2016

“I think it was a neutral experience. It took multiple trips of having them come out to correct some issues, and things took a little bit longer than they were supposed to. They get a B.”

Review by
08/03/2016

“My experience was really positive. They did an excellent job and cleaned up and all that. They just did a good job. I'll say they’re an A.”

Review by
08/03/2016

“AFC has good customer service, and they’re good at project managing. I would give them an A+.”

Review by
08/03/2016

“They did a great job with our flooring work. I would say they’re a B.”

Review by
08/03/2016

“They did a good job. I have no complaints.”

Review by
07/26/2016

“They were very prompt, timely, and helpful. They completely refloored an entire condo for us. I'd say they’re definitely an A.”

Review by
07/26/2016

“They just did good work. They had to sand down and install some new boards, and then they put the stain on and finished it.”

Review by
07/26/2016

“They were responsible, they did a great job, and they cared about the results. They were great. They stripped and refinished a kitchen floor. I’d give them an A.”

Review by
07/26/2016

“They took out the old carpeting on two staircases and one bedroom area, including the closets, and they repaired the floor and laid down hardwood. I’d give them an A.”

Review by
07/26/2016

“They were really flexible with the dates that we chose; we were out of town. They did the main level flooring, which is about a thousand square feet. It was A+ work. I've already recommended them to friends.”

Review by
07/26/2016

“They were on time, they always cleaned up after themselves, and they answered my questions. They also pulled off the stair nosing and told me what they could do with them; they told me what they would look like. They refinished one floor, and then they put in a whole other floor. I’d rate them an A.”

Review by
07/26/2016

“I would say it was a neutral experience. The process took a lot longer than I expected. We had a couple of mistakes, in regard to events and things like that—what type of wood it would be made out of and that sort of thing. The stair nose was supposed to be made out of fascia wood, but they used some other type of wood. They sanded, stained, and finished the entire first floor of my home. And they installed new hardwood floors for the second floor of the home. I would say they get a B.”

Review by
07/26/2016

“It was fine. I recall them doing particularly fine work. They were fast, they were efficient, and they minimized the destruction to our house. They did some buffing, and then they did some sanding and refinishing. I'd give them a B. I thought the work was overall very good. I thought the finish on the flooring wasn't the same quality that they had before, and that was probably because that's what I agreed to, but they didn't clarify that. And they didn't tell us that I was getting a lower grade finish. I don't live in Chicago anymore, but I would recommend them.”

Review by
07/26/2016

“I think it was promised deadlines that were not kept. A four week project turned into three months! It was wood flooring and tiling in the bathroom, marble tile. And the price went up by 70% as well, so, I wasn't happy about that either. The actual experience, I would give them a D. I don't think I would use them again.”

Review by
01/07/2016

“The service was professional. I've had them do a number of different things—painting, flooring, stuff like that. They refinished a hardwood floor.”

Review by
12/19/2015

“They redid our hardwood floors. It was the entire house. They just did a really nice job. They worked when they said they were going to work. They just were very friendly, professional, good results. They're actually in your book. I'd give them an A+.”

Review by
12/19/2015

“They were great. They installed my hardwood floors. They were good. I heard of them from Best Pick Reports. I would give them a B.”

Review by
12/15/2015

“They completed the work in the time they said they would, and the quality was good. They did hardwood flooring. They got back to us. We had some scheduling conflicts, and they were able to get back with us fairly quickly on it. I would give them an A.”

Review by
12/15/2015

“They were timely and they provided a very high quality of work. They installed tile at my rental unit, floor tile. The guy, the main point of contact, was very friendly and easy to work with and just generally a nice guy. They get an A.”

Review by
12/15/2015

“I liked the end result. The work was really nice. I had one issue, and they were very responsive to it and came and fixed it. They refinished hardwood floors. They came recommended by a friend. I would give them an A.”

Review by
12/15/2015

“They were efficient and quick. They were buffing and polishing my floors. They were always very kind and very helpful. I chose them because they didn't want an arm and a leg and because they were more professional than anybody else I talked to. I would give them an A.”

Review by
12/15/2015

“They were timely, informative, and the price was right and responsive. They replaced the wood floor. I could always get ahold of somebody if I needed, and they just got back to me. I would give them an A.”

Review by
12/15/2015

“I used them years ago—back in 2007—and I never had to have that floor redone. They did a good job. They kept it clean and cleaned up after themselves, and they sealed off the doorway so it was minimal dust, so it was good. That was the first time I used them, and then they just got done with my project. Very nice and polite, and they always got back to me and called me if I left a message. They always got back to me in a short amount of time within the day. I would give them an A.”

Review by
12/15/2015

“That's the second time we've used them. We used them at our old home, too. We got some other quotes but came back to AFC Services. We had it once before, and it was good service and good work. We didn't have any problems. He refinished the floors at our old house, and he had to add some pieces of hardwood flooring in certain areas and refinish. He gets back to you right away and resolves things quickly, so we can't complain. I'd give them an A.”

Review by
10/27/2015

“They're very responsive, they did a great job, and the price is reasonable. I'm an interior designer, they've done several jobs for different clients, refinished, remodeling. They're my go to company. I think I heard about them from another client. A client of mine had used them. I'd say A.”

Review by
10/14/2015

“It was fine. They refinished the floor in my family room, and what I loved about it was they came when they said they were going to come. They took exactly the amount of time they said they were going to take. They put up coverings so they didn't get dirt all over my house. It was done over a three-day period because it has to cure, and they cleaned up after each time they left. They put the furniture back. They were polite, they were friendly, and they were on time. I liked them. I got a recommendation from someone in our town. I'd give them an A.”

Review by
10/14/2015

“I had a hardwood floor installed in several rooms and staircase, and the rest of the floor that was hardwood they refinished to match the stain. They were just very good. They were there every day that they said they'd be there at the time they'd be there. They were thorough, and they explained everything. They cleaned up every day. I heard about them through Best Pick Reports. I would give them an A.”

Review by
10/14/2015

“I just had painting done and floors. Overall, I had a great experience with that company. I liked the communication and timeliness, and they did a great job. I found them through the Best Pick Reports book. I'd give them an A+. I'm very happy with them.”

Review by
10/07/2015

“I was very satisfied with their services.”

Review by
10/07/2015

“They showed up when they were supposed to have. They left the place extremely clean. What they did was they redid my wood floors. They sanded them down and of course that causes a big dust mess and they sanded them down and then put some new stain on and a coating over that. It was a magnificent job. I looked through this book that's published, the best people that do this, that and the other thing. I mean that's not the name of the publication, but it's like the southwest suburbs. I'd give them an A.”

Review by
10/07/2015

“They were very conscientious about their work, and when we weren't happy with a couple of things, they fixed it—no complaints. They worked around our schedule very well, were just efficient, and worked with us throughout the process. They did a complete remodel of a powder room. They gutted the entire bathroom, did a new tile floor, and put up new walls. They discovered a couple things behind the walls that they had to take care of—some pretty extensive plumbing issues, which they took care of. They did new electric and installed ventilation; sort of the whole shebang happened in there. I'll give them an A- because there was a couple things where there was kind of a lack of communication between the managers and the guys coming out doing the work. But that was it. That was a small issue and cleared up very easily.”

Review by
10/07/2015

“When they said they were going to be there, they were there. They gave me the time frame when they were going to complete the job. They finished in that time frame. The owner came out and made sure things were going the way they should be. They were very personable, and the finished product was exactly how I expected it to be. Everything was good. They refinished our floors throughout the house. It was a pretty big job; they did the floors in four or five rooms. I chose them because my parents had the Best Pick Reports book. They get it sent to their house, and I grabbed one of theirs. I will give them an A.”

Review by
10/07/2015

“The service was very good, very friendly. It was a good, fair price, and they were out and did the work as they said they were going to. The time frame was very good. They did refinishing of our floors. They sanded, stained, and buffed our whole first floor. I found them through the book. I just pulled it out. I went through that and saw that they were highly rated, so I called them and they came out, gave me an estimate. It was a good estimate because I had three or four other ones, and they were fair pricing. I think they deserved an A+. That's the highest recommendation.”

Review by
10/07/2015

“They're very communicative and flexible, and the work was done on time within the budget they described. It was easy. They refurbished my floor. I haven't had to call them back at all. It's definitely an A.”

Review by
07/29/2015

“AFC Services put in a wood floor in a place they were building. Some of the communication was really arduous. Some of the communication on the phone was a challenge. The work was done less than a year ago, and everything's still looking all right. I got a referral from a friend. I'll give them an A-.”

Review by
07/29/2015

“AFC Services redid some steps. Basically, they stripped and stained some entry steps and then painted the risers and stringers. It actually went very well. They were very diligent. They also removed some squeaks from the stairs. My only hesitation—I wish they would have done a second coat of paint on the actual stringers themselves. I think it's something I should have—but they were very diligent, they spent a lot of time on the project, and I knew I could solve that problem on my own. I would give them an A. I thought they were very good.”

Review by
07/29/2015

“AFC Services replaced some older hardwood floors for me and they did a decorative inlay in my dining room and then they refinished the floors in my family room and kitchen. They were able to get the new hardwoods to match the old. I liked the guys. They were very attentive and scheduled things properly. The floors look fabulous. They knew I wanted a top job and that's what they delivered. I got their name through a colleague; I'm a realtor and our network shares suppliers so I got it from a colleague. I'd give them an A.”

Review by
07/29/2015

“AFC Services stripped and refinished floors for me. They didn't have to put any new stuff in or do any matching. They were great. The work was excellent. The floors are beautiful. They came when they said they were going to be here. They worked within the time frame they originally quoted us. It was a good experience. I think they were a referral from a friend of ours who had used them before. I'd give them an A.”

Review by
07/27/2015

“AFC Services did a great job for me. They were very, very good. Their customer service is really good. When I asked them for what kind of floor cleaner they recommended they just dropped off some supplies for me one morning without even texting me saying, left it by your car. They were efficient. They gave me a great estimate on the time, which I think was nine days, and they said it took eight. They met expectations that way. It was really great. I'll give them an A+. I totally recommend them and I would use them again.”

Review by
07/27/2015

“AFC Services did some flooring for me in the past. They did the work on time. They did everything they said they were going to do.”

Review by
07/21/2015

“AFC Services did some work for me. I pulled them out of the Best Pick Reports; that's how I got ahold of them. I would say their work was top notch. They did a great job. The only negative I can say– and it really kind of ticked me off that they didn't clean up the mess after the work was done. Everything works. Everything they said they were going to do they did and did well. They did a lot of work for me. They installed a surround-sound movie theatre system and all the wiring behind the wall. They replaced and redid my ceiling which had had water leakage and damage. Then they also did a very major job. The bulk of the work was actually– I had a wall between my kitchen and my living room that they removed. I have a townhouse. In that wall were actually two toilets on the first floor and those two toilets ran through that wall. They actually moved the refuse pipes laterally over so they didn't get in the room on the floor below. So that was a pretty big job. The work was great. The only issue I had is they left the place a mess. My opinion is that workers should clean up after. But I can't knock the work. I'd give them a B. I would recommend them to someone else. I'd also make sure to write in the contract that they do a proper cleaning service with that.”

Review by
07/21/2015

“There was a bunch of issues. I don't really have the time. I mean, I think the work was OK, but I'm not 100%. The charges and everything. It looks—I don't know. I wouldn't recommend them to somebody else. Overall, it looks like decent work but I don't know if they used the material they said they did. I would give them a C or a D.”

Review by
08/28/2014

“AFC Services installed an oak hardwood floor. They came back to clean up, and it was a really nice job. I'd give them an A.”

Review by
08/27/2014

“They restained engineered wood floors. Overall, I was happy with the job. They were professional—they kept appointments, and they were responsive. AFC Services gets an A.”

Review by
08/19/2014

“They're really good on their price, and their work is excellent. The work they have done for us has all been flooring. They're actually going through a second job for me right now. I would give them an A-.”

Review by
08/19/2014

“They sanded and stained my hardwood floors. I’ve used them for many years, and they’re one of the best flooring companies. They do quality work and do a beautiful job. I would definitely give them an A.”

Review by
08/19/2014

“We were just happy with the work, the work was fine. They put in floors. I chose them because I had used them in the past. I'd say a B+. It could always be better, it could always be cheaper.”

Review by
08/19/2014

“AFC Services did a really great job on the floor—it looks great. They were fairly easy to work with, and they did what they said they were going to do, so it was a pretty positive experience. I had a couple of different people give me bids. Their price was good, and they were able to do it in the time frame I was looking for, so I went with them. I'd give them an A.”

Review by
08/19/2014

“They pretty much came through with what they said they were going to do and after the project was done I did have an issue and they came back and fixed the issue. And it wasn't any fault of theirs, it was just they had resanded my floors and some candlewax had spilled on it, so they came back and kind of buffed it out at no extra charge to me. My work was just flooring. I'd give them a B.”

Review by
08/19/2014

“AFC Services installed new flooring. They did what I asked them to do, so I'd rate them as an A.”

Review by
06/27/2014

“I liked the quality of their work and their professionalism—A+.”

Review by
06/27/2014

“AFC Services did two different types of flooring for us. They refinished an oak floor, and they did vinyl in the kitchen. They were very conscientious and pretty timely, and the quality of the floor was very good. We had a little bit of an uneven surface, so it was difficult for them, but they did a nice job. I didn't have any problems. I would use them again. They’re an A.”

Review by
06/27/2014

“They just installed tile in my bathroom. That was my first time using them. I would use them again and I would recommend them. I did not have any issues with them while they were there. I would grade them as a B. They were trying to resolve it and there were no problems at all. It's not their fault. They did everything to help me out with the issue that I have.”

Review by
06/27/2014

“The job was mostly wood floors, but they did all sorts of stuff. They did the work well. They had very good communication, and they did what they said they were going to do. I would give them an A grade.”

Review by
06/27/2014

“AFC Services worked on a challenging project for me. They had to do a lot of repairs on my floor before they stained it, and they did all of it really well. I would definitely recommend them. They deserve an A+.”

Review by
06/27/2014

“AFC Services is phenomenal. I would give them the highest ratings. They redid the flooring for the whole first floor of my house. They were highly recommended, and if I ever do any more flooring work, I would use them again. They get an A+ from me.”

Review by
03/12/2014

“We liked AFC Services. They took a lot of time to help me pick out a color to refinish our hardwood floors. I love the color, and it’s in large part because of the patience they had with me.”

Review by
03/12/2014

“AFC Services communicated well. They were on time and clean, and overall, they did a good job. I had other quotes, and they were pretty much right in the middle and had good reviews. We had an existing floor removed—we had some flooding damage—and then they put new flooring back in its place and painted replacement trim pieces. I would rate my experience with AFC Services an A+.”

Review by
03/11/2014

“AFC Services refinished my floors in two rooms, and the finished product looks very nice. My decorator chose them. I was out of the country when the work was done, and because I'm asthmatic, I wanted the heavy fumes gone by the time I got home. That was, in fact, the case, so I was happy. The floors look lovely. I would rate the job an A.”

Review by
03/11/2014

“They were prompt and on time. When they did the work, they finished slightly ahead of schedule. It was done to my complete satisfaction; there were no issues or no problems. It all went the way they said it would, they billed me what I was supposed to be billed, and they were easy to deal with. I had a run of bad luck with a lot of stuff, so I was very happy that it all went well. They refinished the hardwood floors on my entire downstairs—about 1,200 square feet. They deserve an A+.”

Review by
03/11/2014

“This company was excellent. They were quick, they had a good price, and they did a good job—really, the basics. They helped me out with flooring. They earned an A-.”

Review by
03/11/2014

“AFC Services explained everything thoroughly, and they did the work on a timely basis. It still looks good. They helped us out with refinishing our hardwood. I don't remember how I ended up choosing them for the work. I'd give them a grade somewhere in the A range.”

Review by
03/10/2014

“AFC Services did a fabulous job on our floors. They stripped and refinished the hardwood floors on the entire first floor of our home. They really knew what they were doing, and I could tell they had a lot of experience. They’re definitely an A+.”

Review by
03/10/2014

“They showed up on time, got it all done efficiently, and communicated really well with me throughout the process. They refinished a hardwood floor for me. I would grade them an A.”

Review by
03/10/2014

“I thought they did a really good job, and they were very prompt. They cleaned up well, they were easy to work with, and they were flexible. There really wasn't anything negative. There was one spot that needed a little bit of fixing up right after it was done, and they came out and did that without a problem. They fixed it well, so it's fine. We had a wooden floor, and then we were putting a wooden floor in an adjoining room. They laid the new floor, wove it into the old floor, and then refinished the whole thing; you'd never know that it wasn't all done at the same time. You would think that it had been that way all along. That's what everybody comments on when they see it—that they would never have known that it wasn't that way from the beginning. I'd give them an A or an A+—whatever that top grade is. I would feel very comfortable recommending AFC Services to a friend.”

Review by
03/10/2014

“I would say working with AFC Services was possibly negative. They redid the floors initially, and they didn't clean the floors really well before they put down the final finish. There was all sorts of debris trapped underneath, so they had to redo the floor completely again—a second time. As far as customer service, they were incredible. He took responsibility for the fact that the floor was messed up. They didn't charge me; I paid for half of the job upfront, and then they didn't charge me for the second half. They showed incredible integrity and great customer service. The second time around, I think they rushed the floor because the movers were coming in three days; there are some pretty significant defects. There were much less than before, but something happened because the finish isn't what it should be. It's still better than what it was the first time, but I think because they rushed it, it still didn't meet my expectations. The finish isn't what I wanted it to be, but the customer service, as far as the integrity of the organization, is great. That's why I never gave them a review; the quality wasn't what I had hoped for, but they gave great service. I know that sounds like a contradiction, but he stood by his product. The floor had to be covered up immediately because they finished the day before, and then the movers came the next day. The floors were covered in paper for three weeks because there was some renovations going on, so I didn't see it until the paper was pulled up. By then, the furniture was already in, so I was like, ‘You know what? I'm not going to have them come back.’ But unfortunately, I've also not recommended them to anybody. I've been asked; people are like, ‘Your floors look great, and I'm like, ‘Well, they do when you're not looking at them too closely.’ Unfortunately, they've lost business because I can't recommend them, I would feel badly if that happened again. I’d probably give them like a C-.”

Review by
03/10/2014

“I had a positive experience with the work that was done. They refinished all of our hardwood floors in our house. They were very timely. They were prompt. They cleaned up. They matched the colors perfectly. I had them put a new floor in one room and they matched it exactly with the rest of the house. They just did a really great job. I would rate my experience A+.”

Review by
03/10/2014

“It was several years ago. The experience was positive with the work that was done. There was wall-to-wall carpeting. We pulled it up and they just installed ceramic tiles. A+. I won't even let you finish, A+. They were good. They came when they said they would come, they finished when they said they would finish, so I would give them an excellent rating.”

Review by
03/10/2014

“They did a really good job. They did the installation and the refinishing of all our existing hardwood floors. I think we were referred to them by somebody. Actually, my mother-in-law lost a diamond off her diamond ring, and the crew actually found it and gave it to her. They’re very trustworthy, and they did a really good job. I'd give them an A.”

Review by
09/16/2013

“First of all, they were on time and delivered the product in an appropriate manner; everything was fine. Beyond that, we've had a couple of small bumps in the road, and they've been very attentive to really addressing those. They handled a flooring redo. It was hardwood flooring—installing and finishing some that had been damaged. I chose them because of a reference from a friend. They're not perfect, but they're at least an A-.”

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