“Moda exceeded in all areas.....sales, education of product, attention to detail, responsiveness, professional install team too”

“The guy that did the laundry room exceeded my expectations; he was crazy meticulous! The other rooms were good too, but that guy was over the top!”

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“The whole process was great. The help picking the right tile for our space was great.”

“All areas were exceeded. They did a great job.”

“I was most satisfied with the customer service and everything else. They arrived when they said they would, they finished early, and cleaned up and everything. I would highly recommend them. I was satisfied with everything overall.”

“They did it quicker than I thought.”

“I could tell their expertise went into the way they did the floors. They look great, and we are very happy. They went above and beyond. They had finished the tile and we saw in the middle of the grout it was two different colors. A lighter color and a darker color we saw. I was getting ready for a fight. I did not have to fight, because they came back and fixed it. There was no charge either. I really appreciated them coming back.”

“Really it was the sales associate who was extremely helpful over the phone. I only had to go to their store once. He was very helpful.”

“The customer service was of high quality.”

“They met my expectations by allowing us to pick the color we wanted, the timing in which the job was finished and they didn't miss any spots.”

“I liked their selection. They had a very nice showroom.”

“I would like to recognize the person that I worked with when I went in and ordered flooring from them.”

“Too many inconsistent people”

“vERY SATISFIED WITH COMPLETE PROCESS FROM OUR WALK IN TO SHOWROOM FLOOR TO FINAL INSTALLATION. PERFECT!”

“All of Moda's staff from our sales rep Tasha, the foreman overseeing the progress of the job to the installers were all very professional. The quality of our floors exceeded our expectations. We would highly recommend MODA for any flooring needs.”

“MODA did a good job. They installed carpet. They had high-quality carpet. It looks good. I would grade them A. I have already recommended them to a couple of neighbors.”

“They were convenient. Everything about the experience was fine. They had great service. Everything was fine and I’d give them an A.”

“They were fast and efficient. They did carpet installation. Nothing stood out, it looks great today. I would give them an A.”

“The salesperson was friendly. I had three rooms of carpet replaced. Nothing really stood out. I would give them a B.”

“They are great. They are full service. Their employees are knowledgeable. The sales reps that help to choose the product are extremely knowledgeable and they have lots of alternatives. They also have an understanding of the timelines and the lead time for installing the choices. If that doesn’t work for your needs, they can offer an alternate very quickly. They also have a very efficient way of coordinating with the installers, in case something changes along the way. I’ve never seen such hardworking installers. We ran into a situation where something unexpected happened with the level of the floors. My husband offered to go get the plywood that was needed. Twenty minutes later they were using it and there were no complaints. Our house sold. They’re not that much over the price premium when you have to go and buy all this stuff and then find someone to install it. If I ever build a house, I’d use MODA in a second. And we always tell people to use them. Overall, A+ is the grade I’d give them. I think they must have the corner on everybody that knows anything about flooring. We recommend them every time it comes up. We used several other providers and there is no comparison. If I ever build a fancy house I’m going to use them. They’re the real deal. It wasn’t even a $2,000 job, but they treated me as if it was $20,000.”

“I had a great experience with MODA Floors. They were very professional, and they did an amazing job. MODA Floors did my carpet and refinished my hardwood. It was just top-notch. They had a lot of integrity. They did what they said they were going to do, when they said they were going to do it. We were out of town for the week that they worked here. When we came back, they were done and they moved the furniture back. They just did the whole thing really, really well. For our overall experience, I would definitely give them an A.”

“MODA did great, quality work. They showed up when they said they were going to show up, did everything they were supposed to do. They had great pricing. It was the second job we've had them do for us. They refinished our hardwood floors. We had done a major renovation, so it was a little bit of new floors plus refinishing existing floors, and there was quite a bit of patching that had to be done because of the expansion and they just did a really good job. I'd give them an A+ rating. I've already recommended them several times.”

“We loved Leslie, who was our sales lady. And the team that came out was great. They explained to us what was going on. We were taking up carpet and putting down flooring and they told us ahead of time that if the flooring wasn't even, they were going to have to do some cement stuff to make it even. And once they pulled up the carpet, they said ‘we're gonna have to do this.’ They explained it to us, they got their approval, got their materials, got it all done. It was just easy for us. I would grade them an A.”

“I'm standing on my floors now, and they still look good. They did a great job. They put flooring down in my downstairs bedroom and upstairs on the third floor. I'd give them an A rating overall. The only thing that I didn't like is the molding. They put nails in my molding and the rest of my hardwood doesn’t I didn't realize that it wasn't glued. So, I don't like looking at the nails. I didn't really notice it. I need to call them because I have three more rooms for them to do.”

“MODA has great customer service and great installation. The whole thing was good. They re-carpeted my upstairs and put luxury vinyl on my first floor. The salesperson was very good. She came to my house and recommended. In fact, I was going to carpet my downstairs and she changed my mind. She suggested the tile, which I really love so much more. She was very proactive and knowledgeable with a good design eye. I would give them an A rating for my overall experience.”

“In the end, I had a positive experience, but there were some surprises that cost a lot of money that I thought they should have known about and they didn’t. The quality of their workmanship was very good. They installed and refinished floors for me. It was very good and there were a couple of challenges they were able to address. I’d give them B- for the overall experience. I did think there were things they should have seen and didn’t.”

“MODA was just helpful in picking our choices, and they were responsive and they completed it on time. We ran into some problems—the floors weren't leveled. They helped us through that. It was a great experience, and we are going to use them again. They installed hardwood, then sanded and finished, and they installed carpet. I just enjoyed working with them, they were very nice people. I would rate them an A.”

“They were very helpful, and we found what we were looking for. That to me is positive. They installed our carpeting in two rooms. Today, the job looks good. It was uneven going into other rooms and they told us it was the specificity of the product we got and it’s good. I’d give them a B because nothing is perfect. It was great. It was really good.”

“I bought some carpet, and it felt like they were knowledgeable and they offered very good customer support. They laid carpet. I brought carpet from them. Somebody that they use put the carpet down, but they sold carpet. That's what they do. Everything looks good to me. I'd give them an A overall.”

“They were receptive. They came when they were going to. They did a great job. The quality seemed to be done very well. They put in floors in our new sunroom. Theresa is who we worked with, and we worked with her in the past and she is just great and receptive. I would grade them an A.”

“The price was good, and the work they did was good. There were some issues with some of the trim work, but they were more than willing to come out and fix it. I never had them come and fix it, but they were all over it. They installed hardwood and carpet. I would give them an A.”

“They were extremely flexible. I was going out of town, and they were able to turn the job around in the time I needed, which was less than five days. They did a good job doing that. They installed carpet and on my stairs. I would grade them an A-.”

“I ordered a few things through them. I've order several different things, and I've had different experiences with each. They came out for flooring and it turned out to be fine. The salespeople were great. I would grade them a strong B.”

“The experience was great. I like their selection. I liked the wider boards I was looking for. There was a good transition from one room to the next with that little piece. I’d give them an A for the overall experience I had with them.”

“They were easy to work with. They redid our bathroom. They just installed new tile for me. My stepmom uses them all the time for her construction projects, so they've done a good job overall for all of us. I would grade them an A.”

“They worked very hard and got through on time. We had artificial hardwood installed. They saved us money every chance they got, and we have been very, very, very satisfied. I’d give them A+ for our overall experience.”

“We had a lot of issues, but they would come back and fix it. They did tile on the floor and wall in the bathroom. There were no issues. It is fine and it was good. I would give them an A for my overall experience.”

“We had a good experience with MODA, and we are happy with the work. They installed hardwood flooring for us. Everything was great. They had a lot of patience and they did a good job. Overall, I’d give them a B for the experience. There were a couple of things I saw, but the service and the lady that helped us were very good. She was great.”

“Good quality carpeting. They did carpeting for me. The person that helped me did a great job. It's good. All three are excellent.”

“They laid some carpet down. They were on time and did a good job. Overall, I was satisfied with the customer service. I would grade them an A. I would recommend them.”

“The service was great. They sold me a bunch of tile, flooring, window treatments you name it. Their customer service was fantastic. I would grade them an A.”

“I'd  give them an A+. The quality of work was excellent. They were always punctual and the customer service was great. Their cleanliness and expertise were good.”

“I'd  give them an A+. The quality of work was excellent. They were always punctual and the customer service was great. Their cleanliness and expertise were good.”

“It was great. They did a good job. I'd give them an A. I would definitely recommend them. They followed through and did what they said they were going to do.”

“It wasn't great. I'd give them a C. They did a bad job. They had to redo it once, and the second time you can still see where they stained. They just did a bad job.”

“I'll give them an A. This is the second time we've worked with Moda, and they've done an excellent job both times.”

“I would give them one point below the highest grade, because there's always room for improvement. I got very good service.”

“They were very helpful. I'd give them an A. It went very well. The work and customer service has been very good so far. Everything went well.”

“They did a very good job. We're enjoying the carpet. I'd give them an A rating.”

“Our  person, Jessica, who works there, was amazing. They earned an A+.”

“They were very nice. They get an A+ across the board. They were great.”

“I'd give them a B+. Everything went in a timely manner.”

“I'd give them an A. I don't really have any complaints.”

“They did a good job flooring-wise. I had no complaints.”

“I'd give them an A+. I liked their thoroughness.”

“I got what I wanted. I'd give them an A grade.”

“It was great. It was A+. They did a great job.”

“They did a great job. I'd give them an A.”

“It was great. I'd give them an A grade.”

“It was great. I'd give them an A grade.”

“It was really good. They're A+.”

“I'd give them an A+ grade.”

“I'd give them an A+ grade.”

“I'd give them an A+ grade.”

“It was an A+ experience.”

“I'd say they're an A.”

“I'd give them a 12.”

“I'd give them an A.”

“I'd give them an A.”

“I'd give them an A.”

“I'd give them an A.”

“I'd give them an A.”

“I'd give them an A.”

“I'd give them an A.”

“I'd rate them A.”

“My experience with MODA was phenomenal. The quality of the work stood out. They provided expert installation of top-quality products. They were timely, and their communication was perfect. They took care of everything from A to Z. We had them do our wood floors, marble, and carpet as well. I’d highly recommend them. They were definitely an A +.”

“I'd give them an A. The overall experience was very smooth. The only critical comment I have, when they did the hardwood, I thought they could have been a little bit more careful. There was some glue on the side of the wall and some stains on the places where I thought they could have been a little less messy. Other than that, everything was very smooth, and I've been pleased with the carpet and the hardwoods.”

“It started out good. It got a little tricky, but toward the end it turned out fine. The customer service, the person I'm dealing with directly and what they can do for me, customer service is the most important thing they can do, the follow-through. How flexible they are to help me resolve it. I'd give the company a B+.”

“I would give them a C. The quality of work made it a negative experience for me. I have glass tile that was cut not on a very smooth—I've never called them back about it. It was a bad time. I just went to my next problem. It was just not to my satisfaction, and they do not do that. I was just over it at the time.”

“I would give them an A+. We went back several times, and they were always most positive and helpful. Eventually, we ended up picking out tile we really liked, and we still love it very much. The work they did was fantastic .”

“I’d give them an A+ rating. I’d highly recommend them. Their knowledge stood out, and they were pleasant. They were just really great people to work with, and I’m going to continue to work with them and recommend them .”

“I'd give them an A+. They're great. I liked the customer service, and the effort to get everything right. They go above and beyond. We'll definitely go back to them for more carpeting. We'll definitely recommend them to others, and I have.”

“The woman I spoke with when I first went into the store gave me really good help and advice. She came to my home to make certain everything was all planned well. She had the crew come out and they did a very good job; I felt that she has guided me well. They had executed the construction well. I'd give them an A+. They didn't hurt anything or leave anything dirty, and I'm always offended when workmen leave debris behind them. They did not do that.”

“They were great. The price was great, the materials were great, they came when they said they would and they did a great job with the installation and cleaned up everything when they left. They installed a new kitchen floor, it was LVT. I chose them because I was looking for a product that isn't real common and they had it at a fair price. I would give them a B+ rating because some of the finished work in the corners was not done as well as I might have done it myself. But it's not enough to have them come back and redo it.”

“I recommended MODA to four of my customers. They were very, very professional. The first time that I needed someone to do floors they came, took samples for my floors, and sent them to a lab to make sure that what they would bring would match. That was really interesting. They did hardwood floors, and they had to match old floors that I had. I would give them an A rating.”

“I think the technician, the guy that actually installs the flooring is just superb, just incredible. They've done two apartments for us and both of them were done with herringbone flooring all throughout the flooring. I chose them because our contractor that we were using for our kitchen and bath recommended them. I would give them a B+ rating because the sales department needs a little bit of work.”

“I was not thrilled with the work that they did. I was very surprised. Most of it was very good. I liked the sales person. I liked the showroom. But when it came to the installation, the installer himself and the work that he and his crew did was not good. Mostly it was the scheduling part of it. I was not happy with the installation process. And that left a bad taste in my mouth but it wasn't the company as a whole, but that was enough to say I really couldn't use them again. The guy that did the installation came ahead of time and looked at my plates and said this is going to be really hard to do because they had to remove my old hardwood flooring and it was glued to cement. So he said, 'I'm going to need a machine. I'm going to need several people.' I said okay. So when the day of the demolition came to remove the old floor he shows up by himself with no machine. He's the same person that told me it's going to need a machine to pull up the old wood and it's going to need several people to help. He shows up by himself without a machine and looks around and says, 'Well, I have to go get a machine.' So he's gone several hours while he's getting the machine. He comes back and it's still just him, so the next day he finally brings more people. They didn't seem organized. They seemed disorganized and then they kept appearing and disappearing. It caused me problems because I had other contractors in here that were trying to get to work sort of in tandem with them and their schedule got off. They should have been in, gotten the work done, and gotten out. But because of delay they ended up causing me problems with my other contractors. They knocked some minor charges off of my bill. Very small things. The salesperson came over personally to look at the work and I had her bring a supervisor from the crews to assure me. It wasn't installed correctly. I had some questions about how it was installed. I didn't have much confidence that it was done correctly. They came over and assured me that it was done correctly and apologized. They were very nice about it, just that experience was really bad and it caused me problems with other contractors. I wouldn't use them again. I hate to say that because they were very nice people, but from that experience I would go somewhere else. I'm sure it wouldn't happen again, but I wouldn't take the chance. I would give them a C.”

“They are very prompt and attentive to my needs. They communicated well along each step of the way. They said when they would be here, how long they would be here, what they would be doing, and how long it would take—they kept me inform. The workmen were courteous and polite. They left my home almost cleaner than it was when they came. Every day when they left, they cleaned up and left the place looking good. The quality of the work they did has been wonderful. It's been six months or so and we're happy with everything they did. They followed up afterward. They got in touch with us and said, ‘Is everything OK? Is there anything we need to come back and do? Do you have any other needs?’ From start to finish, they were great. They refinished existing hardwood floors and they installed carpet. They’re an A+-rated company.”

“They did a good job. It wasn't cheap, but it was a good job. They had what I needed, what I needed was to match a flooring that I had installed probably six or eight years earlier. So I redid a closet and I didn't want to have to redo the whole bedroom carpet so I ended up matching what I did a good while ago and it was still available and I bought it and they installed it and it all worked out well. I chose them because they carry the carpet line that I'd used before. I would give them a B+ because of the cost. It was expensive flooring to put in the closet, that was the only negative thing. That's not necessarily their fault.”

“They did a great job. They were organized and on time, and they did everything that they said they were going to do. They did carpet on the steps and in the master bedroom. I chose MODA because of a decorator. I’d rate them as an A.”

“It was a very good experience, and I would recommend them. They were very professional. They came in and took care of the carpet, and they got the job done. I was very satisfied. They did carpet upstairs in my house and hardwood on the main floor.”

“I like the showroom, and I like Jerry Park. They were very attentive. They did a vinyl tile floor in the kitchen for me. I chose them because they were recommended and because they had the style that I wanted. I would say they deserve an A grade.”

“MODA refinished my hardwood floors. I had an issue with the floor when they finished, but they took care of it. I would have absolutely no problem using them again. They were recommended by the contractor that I was working with. They're an A-grade company.”

“They did fine. They did carpeting and hardwoods in bedrooms and the living room, and they refinished a bedroom. I chose them because one of the sales people is someone I've worked with before. I would give MODA an A rating.”

“They did a really good job. They kept on schedule and completed the job pretty much when they said they would. Someone referred me to them. They refinished all the hardwood floors. I would say they're an A grade.”

“I like their quality and their service. They have strictly done carpeting for me. I've had a lot of area rugs and things like that that they've done. I have hardwood floors, so they've done several rooms. I chose the company because of my interior designer—she uses them, so I used them through her. I would give them an A rating.”

“Their work is very professional. They were on time, they did an excellent job of installation, they cleaned up well, and the staff was extremely nice. They installed wood flooring and carpet in all areas except for one bedroom. I would give them an A rating. They’re excellent.”