A.L. Thomas, Inc.
24th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

A.L. Thomas, Inc. has received 4.9 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
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24th year as a Best Pick Call
"We are so blessed to have served the Atlanta and surrounding areas for so long, and we truly value our customers. We want the company to remain relatively small so that we can deliver the attention our customers desire."

Lamar Thomas & Rita Thomas-Moon | Owners
Company Information
Services Offered
A.L. Thomas installs engineered and solid hardwood floors and performs on-site refinishing using equipment to reduce dust.
Services Not Offered
A.L. Thomas does not perform repair-only jobs. The company also only offers true hardwood flooring. Tile, laminate, and carpet are not offered.
Minimum Job
A.L. Thomas requires a job minimum of $500. A minimum of 300 square feet for installation and refinishing services is also required.
Warranty
A.L. Thomas offers a lifetime warranty on flooring installations and a limited warranty covering workmanship and manufacturing defects.
Company History
A.L. Thomas is a family business that has been serving Atlanta and its surrounding areas for more than 70 years. The company is owned and operated by the second-generation, brother-and-sister team of Lamar Thomas and Rita Thomas-Moon.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell
Address
7720 Smith Farm Road
Cumming, GA 30028
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed

Compiled Score:

A.L. Thomas, Inc. has received 4.9 out of 5 stars based on 129 customer surveys conducted through GuildQuality.
5
119
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6
3
4
2
0
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/05/2021

No review comments provided

Review by
01/04/2021

No review comments provided

Review by
01/02/2021

No review comments provided

Review by
01/02/2021

“Excellent communication throughout job as usual. Always satisying when attention paid to details bybowners and staff.”

Review by
01/02/2021

“Lamar Thomas went above and beyond to see that our job was done well: his trustworthiness, attention to detail, and personal attention to quality ensures that we will never use anyone else!”

Review by
11/16/2020

No review comments provided

Review by
11/16/2020

“Caitlin did a great job.”

Review by
11/12/2020

“I would like to recognize Rita for her exceptional service.”

Review by
11/07/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“Outstanding quality of results.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“The team in general...”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“We're on time and left very clean”

Review by
11/04/2020

“It's been too long, sorry but I don't remember names.”

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“The guy who waxed my floors seemed anxious to leave. When I showed him places he missed, he just stood and watched me, on my hands and knees, wax those places. I?m 77 yrs old and thought he was rude and not caring...I would not want him to wax my floors again”

Review by
10/29/2020

“I paid for the job and A. L. Thomas did the work so they met my expectations.”

Review by
10/29/2020

No review comments provided

Review by
10/29/2020

“I have been working with Lamar over a decade, and he has been great to work with.”

Review by
10/29/2020

“I thought they were excellent.”

Review by
10/29/2020

No review comments provided

Review by
10/29/2020

“I was very pleased with the craftsmanship.”

Review by
10/29/2020

“I would like to recognize Lamar for exceptional service, as well as the person who answers the phones. They are both great! Lamar tells you when he is coming and he comes when he says he is. The installer was great as well.”

Review by
10/29/2020

“A.L. Thomas did great work and has great service.”

Review by
10/29/2020

“They were quick to complete the job with how much flooring that they had to install.”

Review by
10/28/2020

“They were very flexible when I needed to change dates (twice). Did a great job on the floors.”

Review by
10/28/2020

“In my prior residence I was concerned about how they would do the wood flooring around a fireplace hearth...what they did was fabulous! At my current residence (did hardwood floor in master bedroom and upstairs sitting room) my concern was how the new floor would blend in with existing hardwood floor in the hall. I didn't want it to standout as an obvious change. The match is PERFECT”

Review by
10/28/2020

“Been using AL Thomas since 1972 and have never been anything but completely pleased”

Review by
10/28/2020

“Lamar Thomas”

Review by
10/27/2020

“Quality, Superior Skills and Beautifully Completed. I am so very happy with my hardwood floors...very pretty.”

Review by
10/27/2020

“The gentleman who did the work was very good. He was very passionate about the work. It was clear to me that they have to move very, very fast. They, most likely, have a lot of work. They move in quickly and move out quickly. The person that performed the work was good.”

Review by
10/27/2020

“Very pleased with the entire engagement and with the quality of the work done.”

Review by
10/27/2020

“They helped me pick out the color of floor and we really loved the stain. They also came and left as expected.”

Review by
10/27/2020

“Yes I would (and have) recommended A.L. Thomas to friends and family.”

Review by
10/27/2020

“Larar is great”

Review by
10/27/2020

“Lamar was awesome and always shows up when promised”

Review by
10/27/2020

“A.L. Thomas refinished the wood flooring on the main level of my home and did an excellent job.”

Review by
10/27/2020

“Everything was wonderful!! Fast, hardworking installation! I love my floors, changed my whole look I my condo!! A. L. Is fabulous to work with. He does the job right, anyone should have complete confidence in him and his crew!!! Can't say enough good about his work!!! Jill Berry 2660 Peachtree Rd. N W Park Place on Peachtree”

Review by
10/27/2020

“I've used A.L. Thomas on many occasions. Always the best!”

Review by
10/27/2020

“I have been very happy with A L Thomas Floors for over 42 years and always receive excellent service.”

Review by
06/17/2020

“We got a quote in 2019 but couldn't complete the work until 2020. A.L. Thomas honored the quote and did amazing work!”

Review by
01/18/2020

No review comments provided

Review by
01/15/2020

“They did an excellent job.”

Review by
01/14/2020

“I would like to recognize Robert for his exceptional service.”

Review by
01/07/2020

No review comments provided

Review by
01/07/2020

No review comments provided

Review by
01/07/2020

No review comments provided

Review by
01/03/2020

“I would like to recognize the owner for his exceptional service, he was very accomadating.”

Review by
10/28/2019

“I would like to recognize Lamar Thomas for his exceptional service.”

Review by
10/22/2019

“A.L. Thomas, Inc. met or exceeded my expectations. They were nice and polite always.”

Review by
10/22/2019

“The owner was great and the woman who helped me was wonderful too when I was on the phone with her. Everything went very well.”

Review by
10/18/2019

“I would like to recognize Lamar Thomas for his exceptional service. I was satisfied with the attention that he provided on the last project.”

Review by
10/14/2019

“Mr. A.L Thomas (retired) and his sons and daughter who followed in his business Lamar, Rita and David.”

Review by
10/14/2019

“Everything about Thomas Flooring is of high quality. They are very customer service focused at every point in their organization. From quoting, to scheduling the work, to office administration, to follow up, and to customer satisfaction from top to bottom. They provide a customer with great customer service.”

Review by
10/14/2019

No review comments provided

Review by
10/14/2019

“I would like to recognize Lamar for his exceptional service. He has been a good consultant.”

Review by
10/10/2019

“Everyone we've ever worked with was extremely professional.”

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

“They did and excellent job, their years of experience was paid off on a very difficult job, I am very satisfied!”

Review by
09/15/2018

“Very much on time through all the steps and able to alleviate my fears. I felt I had a strong partner from start to finish”

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

“Everything was timely and work quality was great”

Review by
09/13/2018

“They were excellent.”

Review by
09/13/2018

“Lamar is always a cut above in how he does his work and customer service.”

Review by
09/13/2018

“I just found them to be very reliable, trustworthy, clean, efficient, and quick.”

Review by
09/13/2018

“I was most satisfied in all areas. They did an exceptional job.”

Review by
09/13/2018

“The install, being on time, and the quality have all exceeded my expectations. When I have had an issue, I can say that they stand behind their work.”

Review by
09/13/2018

“The whole work exceeded my expectations.”

Review by
09/13/2018

“I was most satisfied with the overall application.”

Review by
09/13/2018

“Everything they did met my expectations. The owner is a very nice guy; it was nice to deal with him.”

Review by
09/13/2018

“The guy who did the job was absolutely fantastic. Homeowner trusted him with keys, to turn lights, and to send back the keys. He was amazing and kept the schedule. Anything they communicated they would follow through on.”

Review by
09/13/2018

“I would like to recognize everyone I dealt with. They were all very awesome. The person who answers the phone in the office was very cool. She kept me up to date and answered all of my questions. The two guys who did the work were very quick and did awesomely. I would like to recognize everyone I dealt with.”

Review by
09/13/2018

No review comments provided

Review by
09/13/2018

“I liked them because they were just professional and they kept to the agreed upon time schedule. They also left the job site clean and tidy.”

Review by
09/13/2018

“I thought the workmanship and the value were good for the price. I was very happy with the finished product.”

Review by
09/13/2018

“The upfront customer service was incredible!”

Review by
09/13/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/11/2018

No review comments provided

Review by
09/10/2018

“Everyone was knowledgeable and courteous.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

“From the first inquiry on my part to the last call on their part to assure I was satisfied, this company was prompt, professional, clean and our project was completed with excellence in every aspect.”

Review by
09/10/2018

No review comments provided

Review by
09/10/2018

“Matching old and new flooring. Cant tell where old ends and new begins.”

Review by
01/22/2018

“They did very well. I liked that they did a great job. I would rate the overall experience with an A.”

Review by
01/22/2018

“There's no question that it was positive. I liked everything that A.L. Thomas did. They get an A.”

Review by
01/22/2018

“Lamar has done several jobs for me. I liked that Lamar does what he says he's going to do, when he says he's going to do it, and they do a good job. In my business, that's an important key—do a good job, make the homeowner happy and do it when you say you'll going to do it. I would rate the overall experience with an A+.”

Review by
01/22/2018

“He does all my hardwood floors. I've got another job coming up in about a week, and he's the only guy I call. I would grade the overall experience with an A+. They are always there when you call them, and when they say they are going to be there.”

Review by
01/22/2018

“They did a great job. I liked what I learned from them, I had engineered hardwood floors, and it was just amazing to see the process. They were able to match my floors. They did an awesome job. I would them an A+.”

Review by
01/22/2018

“They did a good job. They answered any questions I had. There were one or two spots that I asked them to come back and take a look at and they did, and I appreciated that. They deserve an A.”

Review by
01/22/2018

“He did my hardwoods, and he kept going until we got it right. That's one of the things that I appreciated. He was very attentive. I would give the overall experience an A-.”

Review by
01/22/2018

“I liked A.L. Thomas’ quality of work. There were some issues. It was a particular job that was hard to do, and they did a good job with it. They get an A+.”

Review by
01/22/2018

“A mixed experience, because I want them to come back and redo my floors. I don't like the finish. It's not even, as far as I'm concerned, and there are some lumps in the floor, which they told me to give it a year. I have hardwood floors throughout my house, on the main floor. I would give them a B for the overall experience. Quality of work—the quality of the finish, because I don't like it. I have recommended them.”

Review by
01/03/2018

“They refinished our floors and did a great job, and they worked with my schedule. We had scheduled for a date, because I was trying to schedule for other workmen for the painters to come, and their schedule changed so they ended up coming sooner than they originally planned because my schedule changed, so they are very easy to work with and they did a great job. I would grade the overall experience with an A+.”

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