Western Fence Company
5th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Western Fence Company has received 4.7 out of 5 stars based on 190 customer surveys.
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5th year as a Best Pick Call
"Western Fence Company has the selection of materials and designs that will allow you to choose a fence that is both cost-effective and aesthetically pleasing. Our skilled representatives discuss your goals with you, help you determine what type of fencing suits your needs, and perform an installation that will stand up to the elements."

Ray Umsted | President
Company Information
Services Offered
Western Fence Company provides residential and commercial fencing services, including installation and repair of custom iron, wood, and chain-link fences. The company also stains fences, constructs brick pillars, and installs and maintains gates and gate operators.
Warranty
Manufacturer warranties are available for various fencing products.
Company History
Western Fence Company is locally owned and operated and has been serving the greater Houston area since 1954.
Additional Information
The company offers privacy fences in metal, vinyl, and wood. Chain-link and barbed-wire fences are also available.
Areas Served
Cypress, Energy Corridor, Katy, The Villages, Conroe, Cypress, Spring, Tomball, Missouri City, Richmond, Stafford, Sugar Land, Bellaire, Houston

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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HOMEOWNER REVIEWS
Date Collected
Review by
11/17/2017

“Everything was good. Western Fence Company came and they did it in the time they said they would, and there were no changes in the bid. So, it was perfect. They were in-and-out, and they cleaned up—cleaned up well. They're an A+. They were great. Everything was perfect. Like I said, as soon as they had a clear day, they called two days before they came, they did everything right, they cleaned up, and they were good. Everything seems fine with it. I've told a couple of other people about it.”

Review by
11/17/2017

“They were so great. They really started on time, they finished it ahead of schedule, they were so clean, did a very darn good job, and I wasn't in town. Actually, I ordered them and then asked a neighbor to check them and to send a picture. It was a very nice job, very clean job—aligned all the fence together—and especially very clean. After they did it, they took it away. And good price, better than anyone else. I'd give them an A+. I would recommend Western Fence Company to anyone else.”

Review by
11/17/2017

“They did a good job. They just did good work; it seemed like a professional deal. I mean, they're in demand—I had to wait a long time to get them to do the fence, to get it worked in. They're just so busy. Other than that, it was great. I'd give them an A+. I didn't really need to do any customer service. They were fine.”

Review by
11/17/2017

“They did a great job for us. They provided us a quote, and they completed the job, so that was the extent of it. It was a small job; it wasn't a big job, but they did a good job doing it for us—a great job. I would give them an A; they did a great job. I just had to call them back, but they were good. Overall, they were OK.”

Review by
11/17/2017

“Western Fence Company did a very nice job. They used good materials, the fence is straight, and the guys got finished in a timely basis. They did a good job, and they did it well; that's the best I can say. I'd give them an A.”

Review by
11/17/2017

“We love Western Fence Company. They were punctual, clean, professional, came in, came out, and got done. They did my neighbor's fence too, and I've used them a number of times for my business. I'd give them an A+.”

Review by
11/17/2017

“It was fine. Western Fence Company did a great job; I had no issues. They were responsive, did good quality work. That was about all I needed. I'd give them an A+. Very punctual. I already have recommended them.”

Review by
11/17/2017

“I think any construction job is going to have ups-and-downs, but we hired them to build a fence, and they built a fence. I'd give them a B. It was a multi-phase thing. Cleanliness was good.”

Review by
11/17/2017

“We had them come out twice—they did one section of our fence, one time of the year, and they did the other section later on in the year. We'd have them come out again. I'd give them an A+.”

Review by
11/17/2017

“Western Fence did put up a fence for me. They did a great job. I don't have any issues whatsoever; I'd give them an A. I don't recall any issues. Very likely to recommend them.”

Review by
11/17/2017

“They were just ‘Johnny on the spot.’ They did a good job. They did it when they said they would do it. They were just great; I'd give Western Fence Company an A+.”

Review by
11/17/2017

“They came out, and the job wasn't done correctly at first—but they did come back and correct it. I'd give them a B. I wasn't there when they did the work.”

Review by
11/17/2017

“They did their job, and I was satisfied. I'd give them an A+. I didn't use their customer service, but it would be A+, I'm sure.”

Review by
11/17/2017

“That was at another house that's been sold; everything was fine and they did a good job. Give them a good rating.”

Review by
11/17/2017

“It took them forever to finished. Once they got started, it took a long time. I'd probably give them a B+.”

Review by
11/17/2017

“That's the second one they put up for me. It's real positive; they did a good job. I'd give them an A+.”

Review by
11/17/2017

“They took care of every problem, and it was in-general a good quality product. I'd give them an A.”

Review by
11/17/2017

“They did a great job, and I called them back to complete another job. I'd give them an A+.”

Review by
11/17/2017

“They came and did what they said they would, and they did a good job. I'd give them an A.”

Review by
11/17/2017

“It was good. They did a good job; on time, and no problems at all. I'd give them an A.”

Review by
11/17/2017

“I have zero complaints. I liked the quality of the work. I'd give them an A+.”

Review by
11/17/2017

“Scheduling issues. They were installing a fence. I'd give them a B.”

Review by
11/17/2017

“Good company, good work; top quality, and on time. I'd give them an A+.”

Review by
11/17/2017

“They were fast. Did a very nice job. I'd give them an A+.”

Review by
11/17/2017

“Western Fence Company did a good job. They deserve an A.”

Review by
11/17/2017

“They were fast. I'd give them an A. I'd recommend them.”

Review by
11/17/2017

“Everything was good. I'd give them an A.”

Review by
11/17/2017

“It was a positive experience.”

Review by
11/17/2017

“It was a positive experience.”

Review by
11/17/2017

“It was positive.”

Review by
11/17/2017

No review comments provided

Review by
08/03/2016

“The gate wouldn't close properly after a month and they came out and repaired it. I'll give them an A.”

Review by
08/03/2016

“Western Fence was on time, and the overall process was the best. The professionalism of the guy was great. They came, they did the job, and they did a good job. They cleaned everything up, and we couldn’t have asked for a better experience. They replaced the whole backyard fence. They were really good.”

Review by
08/03/2016

“We've had problems with the gate, but the guy who's been helping with the service has followed up on everything that we've called them about. They did the whole process. Everything was done in a timely manner. Everything was done that we asked. We've had a few things that weren't done right on it but nothing major for a fence that large. I'd give them a B overall.”

Review by
08/02/2016

“They got the job done when they said they were going to do it. They were reasonable to deal with. I thought the pricing was fair, and they did good work. They get an A overall.”

Review by
08/02/2016

“They got the work done quickly as we expected, and it was efficient. We were pleased with the design. They get an A.”

Review by
08/02/2016

“Our sales guy and the gentlemen who installed the fence made it as smooth and trouble-free as possible. It was A+.”

Review by
08/02/2016

“They were professional. They came out when they said they would, and the job was good. They didn’t leave any debris, and everything looks really good. I’d give Western Fence an A+.”

Review by
08/02/2016

“My experience was excellent. I liked the fast and quality work. I’d give them the best grade—A+. Everything was excellent.”

Review by
08/02/2016

“It was very good. I'm happy with the work. I have no complaints.”

Review by
08/02/2016

“It went well. The fence is up, we love it, and it’s beautiful.”

Review by
08/02/2016

“They were on time and did a nice job. I'd give them an A-.”

Review by
08/02/2016

“We eventually got the issue resolved, but I had to pay for it. I'd give them a C.”

Review by
08/02/2016

“They finished the job in about two or three days, and the quality is good. I'd give them an A.”

Review by
08/02/2016

“They did a nice, finished product. I'd give them a B.”

Review by
08/02/2016

“They did a very good job. I had no complaints whatsoever.”

Review by
08/02/2016

“That was six or eight months ago, late last year. I had no complaints.”

Review by
12/14/2015

“They did what they said they were going to do. It was 400 feet of fencing.”

Review by
12/14/2015

“It was OK. The quality of the work was good. The workers were good. They did a new fence. I’d rate them as an A for their service.”

Review by
12/14/2015

“It was good. They did what they said they would do. The workers were fine. They were good. They just installed about 120 or 130 feet of fence. I’ll go with an A for them.”

Review by
12/14/2015

“They were very efficient, they were very communicative, and the price was reasonable. They put a new motor on an electric fence of ours. It was actually a referral from a friend. They get an A—no complaints.”

Review by
12/14/2015

“I liked the workmanship and the quality of the materials they used. They were building a cedar fence around my yard. No complaints.”

Review by
12/14/2015

“The gentleman who did it was very professional, and he came at the time he said he would and did the job that he said he would, so it was well done. They were recommended. It was just the fence. No complaints.”

Review by
12/14/2015

“I've got an eight-foot fence around the house. Everything's fine. They came out and put it up when they said they would, and it didn't take them but two days to do it. It looks good, and I like it. Their customer service was fine. After it was done, I just picked up the phone and paid for it. It's a cedar fence.”

Review by
12/14/2015

“Their sales guy was very nice and accommodating. Customer service was good. They built two fences for me here on my property. It just took a long time. Actually, I'm going to give them an A because they came back out and they fixed me up on an issue I did have, but they made it right.”

Review by
12/14/2015

“They quoted it, they reviewed it, they answered my questions, and they did the job. Customer service was good. They replaced some section of fence at my house in Houston, wood fence. The estimate was fair, and they could get the job done.”

Review by
12/09/2015

“They put a fence in at my house or replaced a fence they had installed about 20 years ago. They had put the original fence in and I got several other bids and they were still very competitive. I was happy the first time so repeat customer.”

Review by
12/09/2015

“They were professional, they knew what they were talking about, they went through the install multiple times, and they gave a reasonable quote and did it on time. They installed a fence. When I started getting quotes, they had a reasonable quote but also they gave me confidence that what I was requesting, they fully understood. There's always a few quirks always with some installs in some way or fashion. I'd give them an A.”

Review by
12/09/2015

“They installed my gate initially, and I've had it for 12 years. They just came out, serviced it, and got it going again—they got it back to where it used to be. I got quotes from different people, they were somewhere in the middle, and somebody told me they did good work so I did a little research before I used them. They weren't the cheapest, but my gate’s been working for 12 years.”

Review by
12/09/2015

“I did have a very positive experience with them. They did an excellent job.”

Review by
12/09/2015

“I do have a positive experience with them.”

Review by
12/07/2015

“They were professional, and I had a good experience.”

Review by
12/07/2015

“They did a good job. They made some mistakes and corrected them. They did an exterior fence around my house.”

Review by
12/07/2015

“The work was properly done, most of all, and it was done within time. It was a complete fence for a yard. No complaints.”

Review by
12/07/2015

“I liked everything about them. Very well organized and very punctual. They repaired a drainage pipe.”

Review by
12/07/2015

“It wasn't 100% positive but it was OK. We were a little disappointed in some of the quality, we didn't realize that some of the fence was plastic at the top and not all metal, the finials. It had not been explained to us I just assumed when you had an iron fence that your entire fence would be iron and it hadn't been up a week that my husband kind of flipped and fell against the fence a little bit and the finial just popped off in his hand. So we weren't real happy with the quality. The men who actually came out and did the job were very professional and they did a good job. I think the selling of the fence and the not being real clear on what the materials were made out of lacked a lot. I guess B.”

Review by
12/07/2015

“They did an excellent job; I was very pleased. They did what they said they were going to do and did it on a timely basis, and that's what I look for, so I was perfectly pleased with everything they did.”

Review by
04/27/2015

“I had a tree that fell on the fence and damaged it so I had to have the damaged fence taken out in that section and replaced. It’s a wooden picket fence. It was about 25 feet that had to be repaired. Part of it was 9 feet, and I guess part of it was 13 feet. Western Fence was terrific. They were busy so it didn’t go as fast as I had hoped, but the price was OK. The guy that I worked with was very congenial and accommodating. My wife had some problems after they put up the fence the first time. There was something wrong so we got back in touch with the guy, and he gave us a bid for making some changes. We got it right, and we’re happy. I’d give them an A.”

Review by
04/23/2015

“I went with Western Fence. They were very friendly and very efficient, and their follow up and everything was great. The customer service was very good. He answered my emails, other people had questions, and he responded to them. He was very helpful. I didn't have to call them back after the work was done. I'd give them an A.”

Review by
08/27/2014

“In May of 2012, they did some fence work for me. I had a real good experience with them. They did an excellent job. They were putting in some of the vinyl fencing, some of the horse vinyl, around our backyard for the dogs. Going through the trees was difficult. I used them again over in Santa Wood in about 2009. They've always done a real good job. I'd give them an A.”

Review by
08/27/2014

“My experience was part positive and part negative. Some of the work Western Fence did was very good work but some of it was very sloppy. They had to come back and redo it. It's still not very satisfactory but I let them go with it. The fences that they repaired partially are shared by neighbors and the neighbor is the one that wanted to use them. I'd give them a C.”

Review by
08/27/2014

“The customer interface and the salesman were very good. He was very informative and very good to deal with. The quality of the fence is very nice. They took out an existing fence that was about 17 years old and replaced it with a new one. They also did some work for my neighbor. They replaced part of my neighbor’s fence also. I chose them because they were doing work in the neighborhood for a bunch of other neighbors. I'd give them an A.”

Review by
08/27/2014

“They did a good job. They delivered on time, and they delivered exactly what I was looking for. They did a great job, and they tidied up afterward, so I certainly had a positive experience with them. They put in a six-foot lumber fence, kind of like a backyard fence. There were no issues with the work after they were done, and I did not have to call them back at all. We had some bad weather before, so it got rescheduled a few times, but they called me back and let me know what the update was. We had no complaints at all. They told me exactly what I could expect, and they showed me pictures beforehand. Also, they tidied up afterward, so everything was very neat in the yard. I'd give them an A+. They did a great job.”

Review by
08/27/2014

“They did a poor job. There was a large gap in the bottom of the fence. They did not put corner posts in and they left about 30 boards that had splits in them from them nailing into it. They did not finish the job and it took them over 45 days to correct the problem with 5 visits. It stemmed from the guy, the installer was a contractor and his helper was not there. I understand he was sick and they did not have any help for the installer. He got kind of pissed off and wanted to just do it quick and get out and move on and we suffered for it. We took 3 bids and my mom had actually used them in the past and they did a great job for her.”

Review by
08/27/2014

“The salesperson, and the interaction with that, as well as the sales efficiency, how quickly they got things in. The quality of the work was good. We had a little bit of issue with the iron gate, the door. It was kind of loose and not as stable as we had hoped, two years out from being placed in. They did a 6 foot wooden fence around three sides of the house, and then a black iron fence with a gate on the front portion of the house. There weren't any special challenges, that they reported. I don't think they had to rip up my yard. The clean up was fine. I would most likely use them again. I would look around, but I would definitely consider it. I would say a B+.”

Review by
08/27/2014

“They did some work for us at an investment property. They were very timely, they cleaned up after they were done, they had very good pricing, and they worked with us. I'm not sure if we have used them before, but it may have been a recommendation from a neighbor. I would contact them again in the future. It was a cedar fence. We had a car that drove through it. They repaired that portion and then replaced the remaining sections of the fence, completely. Everything was nice and uniform when they were finish. They’re an A—we had no problems.”

Review by
08/27/2014

“They did great work for me, and I liked their product. They tell me that they're going to be at a site, and they're there on time. They get it knocked out quick. Mark, the guy I dealt with, is a really nice guy. He’s very trustworthy, and it’s nice to have a vendor that says, ‘Hey, we can do this and this, and we’ll have it done by Thursday,’ and it’s done. I called them on something that was done at my house, and he told me he would send a guy through on that afternoon to fix it, and he did. They’d get an A from me.”

Review by
08/27/2014

“When they first came out everything was good with the quote and everything, but then the day that my fence was to be installed, they had to do the property line and so the person who came to measure didn’t take into account the old fence was not on the property line. It was in the other yard and I told him to just put it on the property. I said it’s going to be straight and it has to be straight because it’s on the property line. I had to leave work because he was saying that these guys needed me or my husband to be there. I told him that this was something that should have been taken care of before I had to leave my job. I didn’t end up leaving until my lunch break but my husband had to leave his job to come and so it was very inconvenient. I also felt like I was being fussed at by the guy who came out to measure as if it was an inconvenience for them because his guys could have been working on another job. That’s why at first onset I was happy and pleased but then when they started the project, that’s when I got disappointed because I’m your customer and you shouldn’t be talking to me like that and making me feel inconvenience or making me feel belittled because of the property line you didn’t take into account. We chose them over other companies because they seemed reliable. They seemed to use good quality materials and had a good quote. That is why at the onset I was pleased. I'd give them a C+.”

Review by
08/27/2014

“When I set it up, I agreed with the contractor that it was going to be done a certain way and he said that he would help me with cutting some trees to get it ready. We were going to move the fence and there were some trees that had grown up in the fence. So we were going to do that. He said it would be a while but it took 4 full weeks before he got back to me and he never responded when I tried to get in touch with him before that so I just assumed he was really busy and they sometimes don’t call you back. I had another friend come over and he helped me chop down actually a tree that would have been a problem. So we chopped down one tree and the rest were just small things that were easy to remove. So I figured since we agreed on it with the fence company, that they would just help me do that when it’s time came. Anyway, that’s their job right? They put up a fence and they have to be expecting to do that. So anyway they finally show up and this gentleman that I talked to originally, I guess he’s the owner or the head of the business. He wasn’t even here. He sent out his workers and the workers looked at it and said, ‘Oh it’s not ready. We can’t put up a fence yet.’ So they called him and he got on the phone. He came over and he just harangued me. He was pretty rude to me actually. He said, ‘Why did you tell me it was all ready? You told me it was all ready.’ I had been waiting for 4 weeks. No, I didn’t have a positive experience with him but ultimately it all worked out. They put the fence up and the fence is fine. I chose this company because he was one of the few that responded to my calls. I had about 2 or 3 and 1 or 2 came out and I was a little suspicious about one of them because they didn’t even have a storefront. I went and tried to find out where they were and they didn’t even really have a storefront so I was real suspicious about them. Originally I wanted a wood fence and then I changed midstream and decided I wanted a chain-link fence and this guy seemed to have a middle of the road price, so that’s why I went with him. I'd give them a B because they did good work but I had issues.”

Review by
08/27/2014

“Western Fence were building some brand new gates and fencing on the side of my house. Nothing stood out other than that they did a good job. The fence is still holding up pretty well. I'd give them an A+.”

Review by
08/27/2014

“Western Fence Company was really good. I have a very big yard, and they did all new fencing as well as gates. They were respectful of their surroundings, and the cleanup was excellent.”

Review by
08/27/2014

“They came and did what they said they were going to do, and they did a good job. They left it clean when they were done. That was good. We had used them in the past, and that is why we chose them this time. I'd give them an A.”

Review by
08/27/2014

“The gate sagged within probably 3-1/2 months of them installing it. I did contact the company multiple times. They never came back and they never returned our calls. During the install, the customer service was OK. I'd give them a D.”

Review by
08/27/2014

“I think the fence looks great but I don't like the cement work around it. I let Western Fence know that and they didn't offer to fix anything about it. I chose the company because I'd used them before maybe 20 years ago. I'd give them a B.”

Review by
08/27/2014

“They did what they said they were going to do, when they said they were going to do it, for the price they said they were going to do it for. They did a good job. They put in a fence for me. I had used them before, so that is why I chose them again this time. I'd give them an A.”

Review by
08/27/2014

“It was the best because of the quality of work and the time it took to build our fence. They did a small wooden privacy fence. There were no issues with the work after they were done, and I absolutely did not have to call them back. I'd give them an A+.”

Review by
08/27/2014

“They did a great job for me. They came out and gave an estimate. It was an honest estimate. It was fair and competitive. They did what they said they would do, and they were done ahead of schedule. I got the wood stockade cedar with the panels at the bottom. It looks great. I'd give them A+.”

Review by
08/27/2014

“The work was top quality. I liked the result of the cedar fence. It was done in a timely fashion when they said it would be done. I’m very pleased with it. They built an entire back section of the fence. There were no issues with the work after they were done, and I did not have to call them back. I think they deserve an A.”

Review by
08/27/2014

“I liked the fact that they came on the day that they said they were going to come. They didn’t have quite enough materials to finish, but they came back immediately the next morning and finished the work. There were no issues with the work after they were done, and I didn’t have to call them back. I'd give them an A.”

Review by
08/27/2014

“It was good. They replaced an old fence. I chose them over another company because of their reputation. I'd give them an A.”

Review by
08/27/2014

“They did the work when they said they would. They put a fence in my backyard. I'd give them an A.”

Review by
08/27/2014

“They did a great job. They put in a fence. I'd grade them as fairly good. I'd give them an A.”

Review by
08/27/2014

“Everything turned out fine. I'd give them an A.”

Review by
08/27/2014

“They did a great job. I'd give them A+.”

Review by
02/03/2014

“I know that my mom had it done a while ago, but she was happy with them. It was a new wood fence. The completed fence met her expectations. They were good, and my mom was very happy with them, so they’re an A.”

Review by
02/03/2014

“The guys showed up when they were supposed to, took care of their work, cleaned up after themselves, and headed out. They replaced a section of wrought iron fence, about 20 feet of one section that had been damaged in a storm. I had used them previously, and they put up some fencing for me. The first fence they put up was about 20 years ago. They were not the same guys that came before, but both times they were good guys. They’re an A+.”

Review by
02/03/2014

“They did it in the time frame that I thought was right, and they were neat and clean, no problem. They fenced the backyard with a wood fence. I was satisfied with the materials that they used. It was my first time using them. My neighbor had got a fence, and she used them and recommended them. They cleaned up after themselves. I'd give them an A+. I don't have any complaints about them.”

Review by
01/31/2014

“They put my fence up in the backyard. It's good. I didn't have a problem. They came out and finish, but then it was up a little high. I called them and told them the little puppy would go under the hole, and they came back out and readjusted the fence. They're a very good company. If you notice something once they finish it, they don't give you a hard time. They come straight back out and take care of that, and you don't have to wait months and months for them to do it. So, Western Fence, I would recommend them to anybody. They’re a good fence company. They put up a chain fence, and they took it all the way around the backyard and put a gate in there. My great grand babies wanted a puppy, so I needed a fence where I could put the dog outdoors. They came out, measured the yard, and did the fence. On the far side of the house, I did not want a gate over there. I wanted it closed off. The people next door to me have a wooden fence. So, what he had to do was take that chain link fence and put it down beside that wood fence. I wanted my whole yard closed in. So, they were able to do that, too, no problem. I didn't want a gate on the far side of the yard because I don't use that side anyhow. After they fixed it, the puppy couldn't get out. They lowered the fence. They had to do that whole front side, from the gate all the way back to the ending point. They're an A+ as far as I'm concerned.”

Review by
01/31/2014

“It was OK, but I went back and had some work done to it. I wanted the bars closer together. It was a wrought iron fence. It wasn't my first time using them—they did work here at my house, but that's been many years ago. I can't say that I wasn't satisfied with it, it just didn't serve my purpose and I had to add something to it. They fabricated these devices for me and of course, they're all black. I had to have them halfway down the fence to keep dogs in and other animals from coming into the yard. There's one gate—there might be two. They actually did what I contracted them to do, but I needed more done than what they could do. I’d give them an A. What they did was OK, it just didn't serve my purpose, and I had to add more to it.”

Review by
01/31/2014

“We were really pleased with the work that they've done. They were pretty efficient, and they came when they said that they would. It was one of those situations where we were watching the weather, and Mark McDonald was really good about getting with us to let us know whether they would be able to come or not. He was also good about following up with us. They did a wood fence. It was a six-foot tall fence and a metal gate. It surrounded the whole yard. It was the first time they did work for me. They were recommended to us by a friend. The workers seemed very professional, and they cleaned up after they did all the work. I'd give them an A+.”

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