Accurate Fence
10th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Accurate Fence has received 4.7 out of 5 stars based on 471 customer surveys.
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10th year as a Best Pick Call
"At Accurate Fence, our mission is to offer quality, dependable service in a timely manner. Our trained staff takes the necessary steps to inform and educate our clients based on their needs and wishes. We do it right the first time and strive to leave our customers happy upon completion of their project."

Jeff McWhorter | President & Owner
Company Information
Services Offered
Accurate Fence installs a wide variety of fences for both residential and commercial customers, including chain-link, wood, aluminum, steel, and PVC. The company is also equipped to install estate gates and gate operators.
Warranty
All fences installed by Accurate Fence include a 5-year labor warranty, a 120-day gate adjustment warranty, and, upon review, a 90-day picket replacement program on wood pickets.
Company History
The company has been in business since 1998.
Distinctions
Accurate Fence is a member of the American Fence Association.
Employee Information
All Accurate Fence employees wear company shirts.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna

Compiled Score:

Accurate Fence has received 4.7 out of 5 stars based on 471 customer surveys.
5
354
4
92
3
14
2
11
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/20/2017

“That fence job they did up there in Lawrenceville. As a matter of fact, I've got another friend that needs a deck, I thought about calling them. Basically, I had a friend of mine who’s 87 years old and from India, and so they had a language barrier based on his accent versus us being Americans. And so I called them because their name was on the fence of the next door neighbor. I took a picture and called them, and the guy came out and he told me how much he'd do it for. So I was just like the middle man to make sure the Indian guy got what he needed. So, that's all I did was stand between the company and him to make sure he was satisfied with the job. They sent out two guys. One of their names was Wilma, and those two guys were awesome because I told them what I wanted, and they told me that they had certain rules and regulations with Accurate Fence, and they had to do things a certain way; because if they didn't, they would have to tear it out and redo it. And I told them, ‘I understand that.’ But I am going to tell you this—this man is paying for this job and he has a dog and this is what I need you to do to make him happy. And I've been a carpenter for 35 years, so I told him what I wanted and I showed him how to do it and they said okay and they flew. They were awesome. I love those two guys. I would give them an A+. When they got through the second day, I said, ‘Where are y'all going to work now, you've got another job?’ And he said, ‘No we're waiting on you to get us another one.’”

Review by
06/20/2017

“There were delays. The estimate was inaccurate. I've had issues with the gate ever since it was installed. It's manually opened right now. The keypad doesn't work. I'm really not happy. During the install, they hit a water line. Then they turned the water faucet off at the road. Then they broke that, and they blamed it on me. It was a $1000 charge, and they wanted me to pay all of it because they said that it wasn't their fault, it was a defective water valve. They were willing to pitch in $150 toward that. My family was out of water for a day and a half. They wanted to stay at a hotel, so I would say it was a disaster. They promised to have lights installed. They were going to say they'll help install lights and never came by to do that. I've called them to see if they can come by and get this electrical issue resolved. They never called me on that. I've called them a couple times on things and they never called back. I relied on this service and they didn't come through for me. I relied on this homeowner's best survey and Accurate Fence is a leader and it was a horrible experience, so I won't recommend them. I feel like I got ripped off, and I was not happy with the service at all. I'm definitely not going to use them again. I'm not happy with the quality of work. It was mediocre work.. Not the way I would do things. Horrible customer service, no follow-up on their part.”

Review by
06/20/2017

“They built a good fence, but they would not change the hardware and I wanted the hardware changed and I was willing to pay for it. They were very rude, and I would never recommend them to anybody. I'd give them a D overall. I have worked with the sales representative by the name of Jeff Keeble. They used poor quality wood. They would not be flexible on changing the hardware, even at my own expense. They would not come back out unless I prepaid for them. They wanted half the money upfront and half on completion, even though I was not satisfied. They threatened me and said I had to pay them or I'd be in trouble. So, everything about the whole transaction was not good. The fence was well built, but I was unhappy about several aspects of it. Their customer service is horrible. They picked up very well after the job. They also dug into the ground and broke my water main, and I had no water for the afternoon. This was miserable from start to finish.”

Review by
06/20/2017

“I'm still waiting for them to come back, because there were some issues I had with my fence and it's been almost a year now. I talked to them a couple of months ago to come back out to take care of my fence, and I still haven't heard anything back. I called them several times and the issue hasn't been resolved yet. It's just that the fencing is real loose, and I've been complaining about it. So I've called them several times and they're supposed to have been sending someone else out, but no one came out yet. They put in the black steel fence. I'll say a B with a slight complaint.”

Review by
06/20/2017

“The only thing I have is they told me that the gate would not start to fade because I got the treated wood. The top column is already starting to fade, so I have to call Accurate. But everything was good and in a timely manner, but the lock fell off one of my gates. They were good. I have the shadow box with the guarded post. It was in the back of the home. I would rate them an A. They were excellent. They left nothing in my yard. I would recommend them to anyone.”

Review by
06/20/2017

“Accurate Fence did a good job. I told them what I wanted and they put up what I wanted. After I looked at it, everything was just like I wanted. They put in a six-foot dog-eared fence around my swimming pool. Overall, my experience with them was a B. They worked. They came out in the morning and left in the evening and the fence was up. They took the scraps and everything with them. I'd call them back if I needed another fence.”

Review by
06/20/2017

“They said it would take two days to do the fence and it did. Everything looked good. They did it where I wanted it placed. They cleaned up after themselves, so it was good. It was an aluminum, five-foot black, wrought iron fence. I'd give them an A overall. They missed some of the things, and they had to come back and put them on, but they took care of it. They didn't get it right the first time.”

Review by
06/20/2017

“It worked out. I didn't particularly care for the worker's attitude. He had an attitude, but other than that, he did an okay job. They did aluminum type fencing. Overall, I'd give them a B-. I can't remember them being late. I guess they were on time. The guy thought he knew everything. I wouldn't use that person again that I had, but I may use the company again.”

Review by
06/20/2017

“It was absolutely positive. You had a guy who knew what he was doing. He gave full instructions on what his plan was and how he was doing it. How he leveled the fence that was on a decline and measure all that out was phenomenal. It was dog-eared fencing. The fence is beautiful. I'd give them an A+. I've already recommended them several times.”

Review by
06/20/2017

“I think their price was fair, and the guy that would be the foreman onsite explained what he was going to do. And it's been a while, but he identified some of the difficulties they ran into on the way and explained them, and they cleaned up. It was both a wood fence and an aluminum metal fence. They look good. I'll give them an A+ rating.”

Review by
06/20/2017

“They did the work in a timely matter, did it when they said they were going to do it. And if I had issues, which I didn't, but they followed up with me several times to make sure everything was okay. It's a wood fence, pine wood. It looks good today, because I stained it so it looks really good. I'd give them A+ overall.”

Review by
06/20/2017

“The price was good, and the guys that came to do the work got everything done in one day. They cleaned up after themselves and didn't leave a mess. They put in a wood fence for me, and it still looks good today. I'd give them an A+ across the board. There'd be no reason to rate them down on anything.”

Review by
06/20/2017

“Accurate Fence did a good job, once everything was coordinated and they got their guys on the job. It was the fact that they got it done in a timely manner. It was repairing a chain link fence. It looks good. I'd rate them an A. I didn't see anything that had to be cleaned up after they were gone.”

Review by
06/20/2017

“It was absolutely positive. Just the customer service and the feedback on options on what would be best for me to do as a homeowner. I don't remember the type. It was a wooden fence. The fence looks good. I'd rate them an A+. I already recommended them. They already did some work for a friend.”

Review by
06/20/2017

“Accurate Fence was beyond fantastic. The workers were amazing. The quality's great. I've referred them to a lot of friends. They're wonderful. I don't have anything bad to say. It was a privacy fence. The fence looks brand new. I think it looks great. I would grade them an A.”

Review by
06/20/2017

“They came back and fixed the issues that they had, and the fence looks great. There's no issues so far with the fence. It's stable. We had a wood pine fence, a double-sided fence. The fence is still looking good. I'd probably give them an A rating.”

Review by
06/20/2017

“A lot of things made it positive, but most importantly, it was the quality of work and being able to have a relationship with the owner. They put in a metal aluminum fence. The fence is looking awesome today. I'd give them an A+ rating.”

Review by
06/20/2017

“The only issue I had with them is it took them a long time to get them to respond. When they did come out to do the work, they did a great job. They actually replaced all of the gates. They're looking great today. I'd give them a B.”

Review by
06/20/2017

“Accurate Fence did a great job. They followed up. They were there when they were supposed to be there. The install was good. Just all around, they did a really good job. They did a black chain-link fence. I'd grade them with an A+.”

Review by
06/20/2017

“It's good price and good quality of work, and they did it on my schedule. It was two different types. One was a wrought iron section, and the other was a chain link. The fences are looking good today. I'd give them an A overall.”

Review by
06/20/2017

“Accurate Fence was excellent. They showed up on time and they did what they said they were going to do. They put in a shadow box fence. The fence looks excellent. I'd give them an A+. I have recommended them a bunch already.”

Review by
06/20/2017

“The people were real nice. The man who came and surveyed worked with me to get the best design for my fence. They put in a privacy wood fence. It looks good. I would grade them an A overall. Their customer service was good.”

Review by
06/20/2017

“They were timely. They cleaned up their work well and did a good job on the fence. They put in a decorative aluminum fence. It is looking great today. Overall, I’d give them an A.”

Review by
06/20/2017

“They showed up on time and completed the project in one day. And their price was extremely fair. It was a wooden rail fence and it looks beautiful. I would rate them an A+.”

Review by
06/20/2017

“We had a good experience. They did what they said they were going to do, and we were pleased with the job. Black aluminum fence. The fence looks good. I'd give them an A.”

Review by
06/20/2017

“It was very positive. I'm a repeat customer. They've done a great job for us every time. They put in a four-foot aluminum fence. I'd give them an A.”

Review by
06/20/2017

“It was fine. Accurate Fence did a good job. They were quick. They did a backyard fence. It looks good today. I'd give them the highest rating across the board.”

Review by
06/20/2017

“That's who put in our fence. I don't remember. I like the fence. They put in a four-foot wrought iron fence. I'd give them an A.”

Review by
06/20/2017

“They were responsive and on time and on budget. It was a picket fence. The fence is looking good. I'd give them an A.”

Review by
06/20/2017

“I had some issues, but then they were very responsive. I don't remember the name of the fence. I'd give them an A.”

Review by
06/20/2017

“They put in aluminum fencing. I'd give them an A+ grade. I would definitely recommend them.”

Review by
06/20/2017

“We actually know the owner. They put in aluminum pool fencing. I'd give them an A+.”

Review by
06/20/2017

“It was a standard six-foot tall fence. I'd give them an A. I'd recommend them.”

Review by
06/20/2017

“They just did a fair job. I'd give them an A.”

Review by
06/20/2017

“I'd grade Accurate Fence a B overall.”

Review by
06/20/2017

“I'd probably give them a B-.”

Review by
06/19/2017

“It was good. I'd give them an A+. I think their cleanliness was the only problem.”

Review by
06/19/2017

“They did a good job. They did what they said they'd do. I'd give them a B across the board.”

Review by
06/19/2017

“They were friendly. They did the work when they said they were going to. They put in a wooden fence. The fence looks good. I'd say A.”

Review by
06/19/2017

“They were very thorough. They gave me good design. The materials are high quality and we're happy. It was an aluminum fence. Overall, I would give them an A.”

Review by
06/19/2017

“The biggest thing is we've been here about a year, and they came back out and did the warranty work for me and were very responsive. I've got a privacy fence in my backyard. I'd give them a B.”

Review by
06/19/2017

“They did a good job on that. They were on time. On cost and quality, they were good. They did a fence for the subdivision. It was aluminum fencing and it looks exactly the same as when they put it in. They were the manufacturers. I'd give them an A.”

Review by
06/19/2017

“It was very positive. They did what was expected. It was a very small fenced-in area in the backyard. I forgot the name of it. It's aluminum fencing. It's black aluminum fencing with no spikes. I don't recall the name of it. I don't recall the style. It's an aluminum fence. I'd give them a B+.”

Review by
06/19/2017

“They were okay. They jacked up my cable and didn’t tell me. They didn’t want to take responsibility for cutting my cable cord. I didn’t like that part, but as far as the fencing, it’s good. They put in a dog-eared privacy fence. The fence is looking fine and it’s still up. I’d give them an overall grade of B-. It was good and I referred them, but I didn’t like that they did some shady stuff and didn’t tell me. The fence is fine. I didn’t know that Jeff, who I got the contract with, would not be there. They sent some folk I had never seen and did not speak English that well. I didn’t like that. I’ve recommended them twice.”

Review by
06/19/2017

“The wood in the gate is not looking too good. It's like it's breaking too soon. We're happy with the fence, except the gate. I'm the husband. Overall, we're happy with it. There was just that one little problem we wanted to see. I don't know that much about it. That's not looking too good. It was a wood fence. When they put the fence in, the film of the gate is broken. They need to change just that one. I'd give them a B. The quality is good. If they just come, I don't want to report anything. It's not a detail. I believe it's something they can come and work it out. They did what they said they were going to do.”

Review by
07/05/2016

“They did what they said they were going to do in the timeframe I was expecting. There were no cost overruns. There was a minor issue with communication, but that was quickly resolved, so I'll definitely contract work with them again. They get an A overall. The work quality was solid. I definitely had a good customer service experience with them. They're punctual. Obviously, with work like that, weather was an issue, but they were here when they said they were going to be, and the work was done in the timeframe I was expecting it to be done in. The job site was left clean and the work looks good.”

Review by
07/05/2016

“I was happy with everything, but later on I find out that the door wasn't put in right, so I called more than a month or two months—after I called we made an appointment and someone came. The sales guy came and took a look at it and since I haven't had follow-up and nobody's called me back. I called twice and they told me they were busy. I understand they're busy but I don't know what's going on. Overall, it was pretty good until when I had issues. It's very important. It doesn't matter what kind of work you do if when a customer has a problem you don't follow up then whatever you did right. I want them to address it as soon as they can but at least acknowledge it if they can't address the issue. It's not like the door doesn't lock. I can lock but it's uneven. It's crooked. I have a dog and once I slammed the door it's not closed. I have to make sure you have to go press it to make sure it's closed. That's annoying. They did a good job when they started. When they came and gave me the estimate and did the job. Everything went very smoothly and it was near winter time so I didn't use it very much. In the spring I noticed because I'd never noticed but I just one day I noticed when I slammed the door it did not lock and I was shocked so I called them and they said they'd come out. We had an appointment and then he said he'd send someone out to fix it. There was a slight issue in quality and then poor expertise and customer service.”

Review by
07/05/2016

“I called them several times, but they never gave me a phone call about something. They installed a fence properly, and good with that, but other than that, I just asked for some additional work but they never called me back. I have another issue. The post they installed, the 4x4 post, is kind of warped, and wavy a lot. The fence is not straight right now. Maybe the wood is not as good. Then one section they need to with a piece of fence is sharp and really narrow area, a piece of the wood. I'd give them a D. The quality of the work is just OK. I don't have any problem with the installation guys, but they don't give me any return calls if I give them two or three times call. They never called me back. The customer service was poor.”

Review by
07/05/2016

“I was the homebuilder. I was the contact person on the work they did. The work was installed as promised, and when there were a couple of issues, they followed through and corrected them to the homeowners' satisfaction. I'd give them an A-. There's always room for improvement. The quality of work was good. The customer service was good. The punctuality was pretty good. The cleanliness was good. The expertise was good.”

Review by
07/05/2016

“There were a couple things I wanted done that they didn't do and then they wanted to come back to do it in order to charge me. The guy that originally came out and quoted did an awesome job. He followed up. He was great. It was just when the guys came out to do the stuff they had not completed or done the project based on the specifications they show in their book. I just assumed a lot of those things would be done and then they weren't done. I'd give them a C+.”

Review by
07/05/2016

“They're very great. I need something to be fixed, and I'm waiting to hear from them. I like the overall quality and the customer service. I like their timeframe; they did it when they said they were going to do it. I'll give them an A for everything.”

Review by
07/05/2016

“The door gate is broken. I don't know what's wrong with the lock, but it's just not shutting properly, so I need to call them to come out and fix it. They were there. They did a good job. Their product is brand new, and it's not working. I'd give them a B.”

Review by
07/05/2016

“I had no problems with Accurate Fence. Everything's looking good. It was exactly what I needed. I'd give them a ten out of ten. The way they came and did the work and everything was a ten.”

Review by
07/05/2016

“They did a wonderful job. They’re very professional, and they came prepared to work. Everything was ready to go. They got the job done, and it looks very nice. I’d give them an A +.”

Review by
07/05/2016

“They were timely during the installation. I just think their follow-up after installation was not what I expected. I'd give them a B.”

Review by
07/05/2016

“They did what they were supposed to do. I'd give them an A-. There was a miscommunication at the beginning, but they did resolve it.”

Review by
07/05/2016

“They did a great job. They were efficient, they got it done, and they were out. Everything was clean. I'd give them an A.”

Review by
07/05/2016

“They did a good job. It's a nice fence, and they did a very nice job putting it up very quickly. It's just a well done job. I'd give them an A+.”

Review by
07/05/2016

“The people were nice. I think my fence is a quality fence. We'll find out in a couple of years, but I think everything's good. They're an A.”

Review by
07/05/2016

“They did what they said they were going to do, and they did it when they said they were going to, so no problems. It was an A+ experience.”

Review by
07/05/2016

“They were excellent. They were neat and efficient, and they finished a day earlier than they had anticipated. They were an A+ company .”

Review by
07/05/2016

“We dealt with the owner. He was concise. Their price was fair. They were professional. They had one issue they needed to fix and did it immediately. It was good. We've recommended them since. I'd give them an A+.”

Review by
07/05/2016

“They did the work like they were supposed to. I'd give them an A. The quality of work was excellent. The customer service was very good. They were on time. They cleaned up really well. They did a good job.”

Review by
07/05/2016

“I use them for my house, as well as for the country club I work for. I just like the fact that they got in here, did it really quick, and it was good. I'd give them an A-. They didn't do something right at my work, so they have to come fix it.”

Review by
07/05/2016

“The salesperson was very good. They showed up on time, they talked through the options with me, and they did a good job with the install. The guy even checked with us to make sure we wanted things the way they put them in. I'd give them an A+.”

Review by
07/05/2016

“I liked the ease of the installation. They came out, they did the quote, they worked everything up, and they gave us a pretty good price, so we're just really happy with it. They came out and did everything within a day. I'd give them an A.”

Review by
07/05/2016

“It was very good. They did a good job of installing. I was satisfied. I have no complaints.”

Review by
07/05/2016

“It was perfect. They got it done in the time they said they’d get it done, and I’d rate them as an A +.”

Review by
07/05/2016

“They did great. They were prompt. They did a good job. They were very well priced. I'd give them an A+.”

Review by
07/05/2016

“They're good. They did a good job. I'd give them a ten. They've always done what they said they'd do.”

Review by
07/05/2016

“The sales guy I dealt with was great, and the work was well done and timely. I'd give them an A.”

Review by
07/05/2016

“They were just great to deal with. I can give them an A+.”

Review by
07/05/2016

“It was good. They did a good job. I'd give them a B.”

Review by
07/05/2016

“They had good customer service. I'd give them an A.”

Review by
07/05/2016

“We liked everything. There were no issues. I'd give them an A.”

Review by
07/05/2016

“They were quick and efficient. I'd give them an A overall.”

Review by
07/05/2016

“They did a fantastic job. I’d give Accurate Fence an A +.”

Review by
07/05/2016

“Accurate Fence did a good job and were very professional. I'd give them an A+.”

Review by
07/05/2016

“The fence turned out the way that we wanted it to. They get an A from me.”

Review by
07/05/2016

“They really did a good job, and the fence was great. I'll give them an A.”

Review by
07/05/2016

“I'm very happy with them. They did an excellent job. I'd give them an A.”

Review by
07/05/2016

“It went well. I'd give them an A.”

Review by
07/05/2016

“I liked the outcome. I'll give them a B.”

Review by
07/05/2016

“They did a good job. I'd give them an A.”

Review by
06/30/2016

“The workers were very polite, and they did a great job. They get an A.”

Review by
06/30/2016

“They did an excellent job. They put in a fence for me. I'd give them an A.”

Review by
06/30/2016

“They did a gate. They did a good job. I'd give them an A.”

Review by
06/30/2016

“They did a fence for me. I'll give them a B.”

Review by
06/30/2016

“They did a great job. They put in a fence for me. They did a great job. It looks great, and I'd use them again. I’d recommend them as well. I'll give them an A.”

Review by
06/30/2016

“They were just very thorough and understood their work. They put up a fence for me. I'll give them an A.”

Review by
06/30/2016

“My salesperson was excellent. They did a new fence for me. I'll give them an A+.”

Review by
06/30/2016

“I liked their quality. They did a replacement fence for me. I'll give them an A.”

Review by
06/30/2016

“Accurate Fence did an awesome job. They put up about a hundred yards of six-foot privacy fence. It looks awesome, and it makes my whole property look great. They had a guy come out to stain it, and he did a great job. They get the best—A +.”

Review by
06/30/2016

“They were less expensive than the bigger competition, they were on time, and they delivered. They did a good job. They put up a full fence. They did mine and my neighbors' at the same time, and they worked out a deal. I'll give them an A.”

Review by
06/30/2016

“They were very good. They were early on the job. They got in and out in one day. There was even a modification or two we did on the fly, and they were very amenable to it. They were very good to work with. They did a new fence. I'd give them an A.”

Review by
06/30/2016

“It was a negative experience with them more with the communication with them. They built a new fence, and there are some cracks I found when I was getting ready to stain. They have yet to come out to repair. I'll give them a C.”

Review by
06/30/2016

“I was going to call them. It's been a year and some of the boards have separated already. I'm looking at some other peoples' and theirs hasn't separated like that, so I was going to have them come out and recheck it. I'll give them a B.”

Review by
06/30/2016

“I liked the representative they sent out to talk to me about it. He did a good job, and he gave me a better deal than I thought I would get. This was a brand new fence. He was very good. I'd give him an A.”

Review by
06/30/2016

“It was fine. They came when they said they would, charged what they said they would, and the fence was what I expected it would be. I'd give them a B. They had to come back and correct some stuff.”

Review by
06/30/2016

“I had them do a gate in front. It's not completely finished yet, so to the current date, it is positive, but I still need them to automate the gate. I think that's a subcontractor they have. I'll give them an A-.”

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