Martella Electric Company
6th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Martella Electric Company has received 4.9 out of 5 stars based on 122 customer surveys.
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6th year as a Best Pick Call
"For the past 63 years, Martella Electric has had a reputation for honest, clean, courteous, and efficient service. We guarantee customer satisfaction through our commitments to straightforward, up-front pricing and guaranteed on-time service. Our philosophy is that success comes from serving others."

Andrew Martella | Owner
Company Information
Services Offered
Martella Electric offers electric service and repair for residential customers, including knob and tube rewiring, service upgrades, panel replacements, and electric car charging. Martella also installs recessed lighting, LED under-cabinet lighting, landscape lighting and design, backup generator systems, dedicated circuits for appliances, wall-mounted TVs, and renovation wiring.
Warranty
The company provides a three-year guarantee on parts and labor.
Company History
Brothers Andrew and Richard Martella head the third-generation, family-owned-and-operated company. Their father, Carmen, founded Martella Electric in 1955.
Employee Information
Martella electricians wear name tags and company uniforms featuring the Technician Seal of Safety, indicating they are drug tested, background checked, and professionally trained.
Areas Served
Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
1001 Sussex Blvd. Suite 1
Broomall, PA 19008
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
PA039035

Compiled Score:

Martella Electric Company has received 4.9 out of 5 stars based on 122 customer surveys.
5
109
4
11
3
0
2
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1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/25/2017

“They were awesome, Martella Electric. They came out, explained everything, did what they had to do, cleaned up, and left. They cleaned everything up and did good work. If I had to use them again, I would. I've used them twice already so I'd give them an A+. Both times they were awesome, so I got them back. I’d be very likely to recommend them. They know what they're doing and they're a local company. So, if I can support a local business that is doing well, I will.”

Review by
09/25/2017

“The quality of work made it a positive experience. He installed overhead lights in my basement and fixed a two-way switch in my basement. That was the first time I've ever hired them. I'd give them a B. He was an experienced electrician.”

Review by
09/25/2017

“They installed outlets in my garage and basement. The quality of the work was fine, but I think their price was way high. I would give them a B. I did have another issue with them. Customer service was good.”

Review by
09/25/2017

“They were clean, efficient, came on time, and the price was right. They had a whole bunch of small little jobs they took care of for me. I'd give them an A+. I’d be very likely to recommend them.”

Review by
09/21/2017

“They were on time and did the job pretty quickly. They installed an outside outlet just in the front. I would say it took them an hour or less. I would say A. It was a little expensive.”

Review by
09/21/2017

“The appointment was very convenient, and they scheduled around my availability. They put an additional electrical box in my house for a new heating unit. Just one person had to come out. I'd give them an A.”

Review by
09/21/2017

“Everything was done in one day and the person was pleasant. They were making the kitchen wiring safe, and putting in a new line for the dishwasher. I'd give them an A. I already did refer them and they used them.”

Review by
09/21/2017

“They did what I asked. Some of the things I asked for, they told me it wasn't necessary. I sold my home, so they put new switches in since they weren't up to code. It didn't take long. I'd give them an A overall.”

Review by
09/21/2017

“They were good. They know what they're doing. Martella Electric installed a doorbell for us. They had come out multiple times for other work for us. We had a light that wasn't working and they fixed that. They redid our electrical panel. They cleaned it up. Everything is working good. I'd give them an A+.”

Review by
09/21/2017

“We had a problem with a breaker that they took care of. While they were there, they fixed a light fixture for us and installed a whole house circuit breaker. It was all inside work. It was the first time I've used them. I'd give my guy an A. He was good and quick and took care of everything I needed.”

Review by
09/21/2017

“The technicians were neat, efficient, and asked questions. So, all around they were great and their work was excellent. They installed an electric wall charger for my car, and they installed a new circuit breaker panel in my house. I'd give them an A+.”

Review by
09/21/2017

“They were very professional. They know to inspect the right place. Professional work was done. They installed a fuse panel. It was inside the home. There was something outside too, an electrical rod. I'd give them an A overall. I would recommend them.”

Review by
09/21/2017

“It's very expensive. We had a light in the living room installed, which the electricity had to be added to. Then we had a ceiling fan installed in places where we just had a light. Then we had a bathroom ventilation fan replaced. It was fine. For the light in the living room, they had to make holes in the ceiling in order to get the wires through. They didn't do that great a job at spackling to repair those holes. I wouldn't expect them necessarily to paint, but we would still have to spackle and paint. It’s kind of a lot to do on a ceiling when they're already spackling. It was just a poor job. I didn't contact them about it. I'd give them a B. The person who was here to work for us was good. I mean they weren't on time, but they waived the fee they charge you when they send somebody out because the person was an hour late. I can only speak to the one time they were here, but they were late outside of the four-hour window. Then they were here for several hours. I ended up not being able to go into work because I was supposed to come in for a half day. They ended up not even showing up during the window I stayed home for. So, I had to call out so I could stay home.”

Review by
09/21/2017

“It just felt like they were family. I liked it because it was family oriented. Both of the technicians were absolutely great. Some people come in your house and are always rushing, but they came in and made themselves comfortable. They did what they had to do, and weren’t rushing because it was getting late. It was awesome. They had to pull a wire through and I told them that I don't want wires sticking out and they fished it through. They did a great job. They upgraded my electric. I had a 100AFI and went up to a 150. It'd be an A+. The quality of work was outstanding. They did the highest of all levels. These people were amazing and excellent. They cleaned up. I have a cleaning service and I told them, ‘Don't worry about it, I'll take care of it.’ They said ‘No, we have to clean up,’ and they cleaned up! They weren't like your average person that cleans up, they did an excellent job. I would be likely to recommend them to anybody who needs electric. I found out at the end that I had a family member at the company, so it felt even better.”

Review by
09/21/2017

“The agent that came over was very nice. He came on time and was eager to tell me that he was bonded and drug tested. He had a uniform on and everything else was fine. He seemed to know his business very well. I think their prices are super-duper-duper high. So the quote we got for the business we were going to do, which was a pretty big piece of business, was at least double the price of anybody else we'd had. He did fix something while looking at the box that somebody else had done wrong, and he did fix those right on the spot pretty reasonably. The quality of the service is pretty good but for a large job, the prices were very high. I think that for older clientele, who really take a lot of solace in a uniformed guy, knowing they've been screened, background checked and have a pretty reliable, good service would probably be a very appealing thing. Generally speaking, the thing he did for me, he did very well. I just found their prices to be very high. We had our electrical box upgraded and we had some in the house. The person who upgraded our house had put in some breakers that had GFCI Circuit interrupters. He said, ‘You can't put those on a rod and tube line because there's no ground wire.’ So, he put them down on the box. When Martella was looking at the box, he said, ‘Hey you can't have these here. Specifically rod and tube wires, because they'll kick off all the time and are not safe. They can only be on those things.’ I said, ‘Well, that sucks because the guy had just put them in literally last week.’ He was like, ‘OK, if you want I can replace them with the proper circuits?’ He did it right then, went to his van, got the right ones and fixed it. I appreciated that he saw the problem, pointed it out, and fixed it. He seemed like a very nice, responsible, capable guy. The company seemed like they're trying to put out a quality product. I'd give them an A for the work. The work was done well. The only thing I had a problem with was the price. I probably won't recommend them because I know how expensive they are. Although, their quality I had no complaints about.”

Review by
09/21/2017

“They were absolutely great! The fellows came on time and were able to repair a number of things I asked them to do, in fact, all of the things. They were diverse. They didn't have to send someone back to get something. They had everything in their truck. He explained everything and it was all done. It was kind of big—lights outside, motion sensor lights. I would use them again anytime. They did inside as well—electrical outlets, checked them to make sure they were safe, and repaired the ones that needed it. The overhanging fan needed to be reconnected to the ceiling to be safe. It was the kitchen, dining room, front door outside sensor, and the back door outside sensor. They were A+. I would call them back in a flash.”

Review by
09/21/2017

“They were very good. He explained everything before he got going, and gave me prices before he got going. They put on socks so they don't get your house all messy, all that I appreciated. They put in new lighting for us and they also put in dimmers in just one room. I'd give them an A, totally. I had a little bit of sticker shock, but I might be totally out of my realm here. I don't really do this often so I don't know what I should pay. So, I was just surprised about the price, but they were awesome. Their service was great, and I would use them again.”

Review by
09/21/2017

“They're a family run business. They were upfront about costs, explained everything in detail, and were able to perform the work right away. They were responsive to my call and everything you'd want in a contractor. They had to fix some broken circuits on the circuit breaker, and disconnect wires. It was nothing major, just random electrical projects. They also installed a motion light outside the house. They get an A. As far as I can tell, it was perfect. I've already recommended them.”

Review by
10/12/2016

“I could not be more pleased with the work that was performed. I have used Martella Electric a few times and each time I am equally happy with the quality of the work. Each technician I have had has been professional, punctual, and personable. I have recommended them to family and friends and would not hesitate to use them again.”

Review by
10/12/2016

“Did a great job but seemed a little pricey.”

Review by
10/12/2016

No review comments provided

Review by
10/10/2016

“We have used Martella for 25+ years. The scope of our projects ranged from total rewiring to installation of a few fixtures/outlets. They have always been professional and meticulous.”

Review by
10/09/2016

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Review by
10/09/2016

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Review by
10/06/2016

“I have been very happy with the work that Martella has done for us. I would call them again.”

Review by
10/05/2016

No review comments provided

Review by
10/04/2016

“This is my ‘Go To’ company, whenever I need electrical work. They are knowledgeable, professional, responsive. They stand behind their work, and they go the extra mile when it is necessary. ‘Five Star!’”

Review by
10/03/2016

No review comments provided

Review by
10/03/2016

“They provided excellent customer service and their work was exceptional. However, I felt their pricing was a little on the high end.”

Review by
10/03/2016

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Review by
10/03/2016

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Review by
10/03/2016

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Review by
10/03/2016

“I received several estimates from Martella in the winter and spring. The cost were 3 to 5 times more expensive the several other electricians in the area. Couldn't believe how much more expensive they were than their competitors. They are nice guys, just way too expensive.”

Review by
10/02/2016

“Marcella electric is competent. Their work is excellent! I highly recommend them.”

Review by
10/01/2016

“I have used Martella Electric since I bought my house 31 years ago. They continue to be my electricians. They are prompt, courteous professional and masterful technicians. I'm always happy with them.”

Review by
09/30/2016

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Review by
09/30/2016

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09/30/2016

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Review by
09/30/2016

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Review by
09/30/2016

“Excellent service on all counts.”

Review by
09/30/2016

“Great service and follow up.”

Review by
09/30/2016

“On time and good work.”

Review by
09/30/2016

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Review by
09/30/2016

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09/30/2016

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Review by
09/30/2016

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Review by
09/30/2016

“The work performed by Martella Electric met my high standards. They showed up when they said they would, the work was done in a timely fashion & I was totally satisfied with how the finished product turned out! I'd definitely use them again for future projects! Terry & Andrew were an amazing team!”

Review by
09/30/2016

“They worked on an antique chandelier worth more than $25,.. From scheduling to the completion of the work there was never a question regarding their ability to perform the work. Everyone was pleasant and courteous.”

Review by
09/30/2016

“They arrived on-time, replaced ballast in basement light fixture and hung new light fixture in Office. Service person was clean & neatly dressed and cleaned his work area. An excellent Job by a true professional.”

Review by
09/30/2016

“Hired to do lighting for the basement, but still didn't have light over the washer or any light over the work bench. They did quality work, just didn't place the lighting in the correct areas. Or should have added at least 2 more fixtures.”

Review by
09/30/2016

“Disappointed for a couple reasons. First the electrician seemed irritated about parking in city as if it were my responsibility. Next, my brother(a former electrician) had to tell electrician how to solve wiring a fixture after they said it couldn't be done that way. Also they left before all work I requested was completed and refused to stay after 3 pm to complete. I expected a full day. The electrician did his job but not as nice and pleasant as the electrician I had previously from that company. Last, when I called to share my experience no one from management followed up with me.”

Review by
04/20/2015

“The gentleman that came—I think his name was Mark—I sent him a satisfaction card. He did a nice job. He seemed to know what he was doing, was very polite, and took care of what I needed done. It was a dimmer switch, and I needed a new switch up in the combination ceiling fan. They're definitely an A+—they were fine. I was very pleased. I would have them again.”

Review by
04/20/2015

“We used Martella Electric to do some work when we sold our last house. They replaced a couple of double tapped circuits and a couple of old wires to the circuit box. We were selling our house, so the buyer wanted to clean it up. They tucked a bunch of wires into the rafters of the basement and all that stuff. I think they were referred to us—maybe by our realtor. I'd rate them as excellent; I had no complaints.”

Review by
04/20/2015

“I believe he was right on time and very helpful, spent a lot of time explaining things to me. He was very courteous and helpful, and thorough—seemed to be. This was a problem with rewiring for a new electric range. The existing conditions didn't work, and he fixed that for us basically. He installed a wall box for us for a wire that was just kind of poking through the floor before. I'd give them an A.”

Review by
04/20/2015

“They did exactly what I asked for. They did it efficiently, it was on time, and all in all it was a very good job. They had to find a shorted out circuit in a basement and an outdoor line. They were able to find it, fix it, and replace what needed to be replaced. They got it all done in the same day, which is really interesting. I would give them an A.”

Review by
04/20/2015

“Martella Electric has done work for us. They were very knowledgeable and respectful of our home, they were on time, and they were extremely helpful. They just went over and above. They were actually here twice; they installed a range, and then they came back and installed a new electric panel. I'd recommend them to anybody because they’re A+.”

Review by
04/20/2015

“Martella Electric did some work on my church, and they did a real nice job. We had a very narrow time frame to get this job done, and they were more than willing to accommodate that. They did what they said they were going to do, and they did it on our schedule. They had the right idea. We kind of knew what we needed to have done, and we didn't tell them, but they confirmed that while we were there. It made us feel very good about the whole thing. They had to run a new supply for some outlets. We had a problem inside our cinder block walls with some conduits that were in there, so Martella Electric put in some new circuits to replace that old wiring. It really worked out very well. They get an A.”

Review by
04/20/2015

“I had a very bad experience. He didn't do everything he was supposed to do. He put stuff up on the ceilings before we even fixed them. For the fixtures, you're supposed to buy code-approved boxes, but he just ran a wire and stuck a fixture up. He did it on some of them; he didn't on others. So no, I didn't care for them at all. My cousin got them because they did some work at their house, which at their house, he did some proper work. On my three-story house I'm renovating, they did really lousy work. They tore walls out. Instead of cutting lines, he just tore plaster out and cost me a shitload of money to fix. He did a lot of stuff. I'm not even going to get into it, it'll get me wound up. As a matter of fact, we told him he was done and got him out of there before he was even done. The price was cheap, and we got what we paid for. Everybody else's prices were more expensive; he was less expensive, and he did a lousy, horrible job. I don't ever want to see them again, that's good.”

Review by
04/20/2015

“The guy that came out and did the work for us knew what he was doing. He was informative, he was clean, and he fixed the problem. He actually fixed a light that wasn't working correctly and a ceiling fan. I know the company through a group I’m in, and I’d definitely recommend them to friends and family myself. I'll give them an A.”

Review by
04/20/2015

“They were on time, they did a great job, they installed perfectly whatever they had to do, and I'm satisfied. They have installed the remote control for my fence, and they also installed all of the fans for me. I would give them an A+.”

Review by
04/20/2015

“He was pleasant and he knew what to do when he did it. My doorbell broke but he had a thread to wire through the walls. It took a little more work than it sounds. I chose them because a friend suggested them. I would give them an A.”

Review by
04/20/2015

“Martella Electric did very well. They were on time and professional. They did electrical work for me; they repaired an outage. There was no reason to call them back. I’d call it A-grade work. I’d recommend the company.”

Review by
04/20/2015

“They were just here when they said they were and they were very clean and they did the job that they were supposed to do. I had like three or four different things that they did. They installed a fan. They did some electrical outlet work and things like that. Let's just give them an A grade.”

Review by
04/20/2015

“They were prompt, did good work, clean work, and everything else. They put a new service in for me, plus some new receptacles at the kitchen sink. I got them in a local booklet that came around, and I knew that they were fairly local to me. I'd give them an A.”

Review by
04/20/2015

“Martella Electric was very good at explaining what they were going to do before they did it. They had to come out and check a short that was in the wiring in my son’s bedroom. They were very neat and tidy—they didn't make a mess. I'd recommend them—A.”

Review by
04/20/2015

“The people from Martella Electric were nice, and they did a good job. They were just good. We had some electrical work done and a generator installed, and I’d definitely recommend them to anyone else looking for that kind of work. I'd give them an A.”

Review by
04/20/2015

“Everything was fine with Martella Electric.”

Review by
04/20/2015

“I thought they did a good job, good work.”

Review by
04/20/2015

“Martella Electric did the wire tubing, and they did a good job. I would say they get an A.”

Review by
04/20/2015

“They installed some ceiling lights. They did a good job, and I have no complaints. The price was a little bit high, but the amount that I paid was worth it because they did a good job.”

Review by
04/20/2015

“Everything was fine. The technicians were on time, they kept the place clean, and they did a good job. They put in a circuit box. An A grade is fine for them—they were good.”

Review by
04/20/2015

“They were very professional, very courteous, and did great work. They moved our wi-fi router and wires, they wired us for wi-fi, basically. I would give them an A.”

Review by
04/20/2015

“Martella Electric did very well. They were very prompt, very thorough, and very professional. They installed a new subpanel in my attic, and they did an A+ job.”

Review by
04/20/2015

“Martella did great work for us. They’re an excellent company. They were terrific and tremendous—I’d give them 100 percent-plus on everything.”

Review by
04/19/2015

“Martella did a super job at our house. They were clean and neat, and they explained everything. They were really excellent. The customer service was great—they were very professional.”

Review by
04/19/2015

“I liked that Martella Electric were the low bid. They installed lights for me just in the kitchen. Their customer service was fine. I never had any issues I had to call them back for. If a friend or neighbor asked about the company I'd say they were fine. I guess they deserve about a B.”

Review by
04/19/2015

“Martella Electric showed up when they said they would show up, and the price was what they said it would be. They did electrical work. They’ve done several different things over the last several years, but it was all different types of electrical work. I would recommend them. I'll give them an A+.”

Review by
04/19/2015

“Everything went well with Martella Electric. They came and did the job that I asked them to do. They put an electrical element on my roof to keep ice from forming, and everything was clean when they were done. The customer service was terrific.”

Review by
04/19/2015

“I liked everything about Martella Electric. They were just amazing—their quote was spot-on. They were absolutely fantastic from start to finish. I liked that the owner was actually the one that came down and did our quote. I’d give them an A+.”

Review by
04/19/2015

“Martella Electric did work for me. It was a little expensive. They were very thorough and concerned about safety and things like that. Also the electrician was very competent. I thought they were a little expensive but I guess that's par for the course. I'd have them back again. I feel confident in them. They did what they were supposed to do. They repaired a ceiling fan for me and replaced a couple outlets and did an ITF or IGA– when you have water you have to have a special outlet near the water. In the kitchen, where your sink is, if you have an outlet close to that you have to have a special IGA or IGF or something like that. It's a special outlet for when you're around water. There's a shut-off safety procedure connected with the outlet so that's good. The company was just recommended from a retired electrician that used to do work for me. I'd give them an A.”

Review by
04/19/2015

“Martella Electric showed up on time. The electrician that came to do the work was friendly and explained everything he was going to do. They did it right—everything they did worked the way it was supposed to—and they didn't leave a mess when they left. Overall, it was a very good experience. I needed to hang ceiling fans in a room, and they put the fixtures in where I could install the ceiling fan where there had been no light fixtures or anything before. They put two of those in and rewired a basement lighting system that was old and not working the way it should have been. I didn't have to call them back after the work was done—they came in once, and it was done. That was that. I'd give them an A.”

Review by
04/19/2015

“That was a long time ago. Martella Electric were knowledgeable and friendly. They completed the work in an appropriate period of time and the cost was probably average, what one would expect. They did some rewiring of an electrical outlet. The customer service was fine. I never had to call them back for any issues after the work was done. Give them an A.”

Review by
04/19/2015

“Martella Electric was prompt, reasonable in cost, and professional. We had a fire, so they removed some faulty wiring from a garage panel box. They were able to do some troubleshooting, and they were pretty successful with that. I first heard of them through a referral. If a friend or neighbor asked me about them, I'd say they're a very reputable company. They deserve an A+ for sure.”

Review by
04/16/2015

“Last summer, we had a relative emergency, and Martella Electric was there the next day. It happened during the hottest days of the summer, and they got it done within a few hours so that we could use our air conditioning. One of the people who works on our lawn recommended them. I would tell anyone that Martella Electric is local and reliable. They're certainly worth considering. I'd give them an A.”

Review by
04/16/2015

“Martella Electric is a good company. The guy who came in was a cool electrician. He didn't talk—he just did his job and hooked up the microwave. They're very proud of how they price. They're higher than most people are. I'd say the prices were high, but I didn't care that day. They're just like that. Martella is a pro outfit. They do their job, and they get out of here. I'd give them an A grade, but I think they should be a little more friendly on their pricing.”

Review by
04/16/2015

“They were prompt, they did what they said they were going to do, and they did it well. They cleaned up after themselves, and they followed up when they said they were going to. They did everything I would expect an electrician to do. In my new home, they installed a generator and wired some outlets. In my previous home, they rewired the whole house. That was a pretty big project. I've used them for a while. It's an A+ from me. It's all good.”

Review by
04/16/2015

“They were prompt—they came at the time they said they were coming. I remember that my fan blew out. I was panicking because I didn't know what was going on, so I called Martella Electric. The guy came out, looked at it, and told me exactly what was going on. He actually helped me take out some potential danger. I would rate them A+.”

Review by
04/16/2015

“Martella Electric charged way too much. They were horrible. They did do a good job but it turned out to be $350 an hour. I'm sorry that's too much. That's a little much. $900 to install a TV in a wall that already had an outlet? Really? It was outrageously expensive; I'll never use them again. For work they would get a B. They did what they had to do.”

Review by
04/16/2015

“They just reattached some wires on the outside of the house that a tree had knocked down. They redid the thing that holds the wires against the house. I was satisfied with the work—A+. The guy was really nice, gave me all the information I needed, and went above and beyond—he didn't charge me for a few things because they were relatively easy.”

Review by
04/16/2015

“Martella Electric were fast, clear and efficient. They installed an outlet for us but that was a few months ago and I wasn't actually there. We never had to call them back for any issues. It was a little overpriced if I recall. I'm going to give them an A- because they did a great job but it was a little expensive.”

Review by
04/16/2015

“The guy from Martella Electric was great. He was prompt. He was courteous. He made suggestions, and the price was reasonable. He fixed the problem. It had to do with an outlet that wasn't working correctly, and he fixed it. I forget what the charge was, but it was reasonable. I would recommend them. They get an A+.”

Review by
04/16/2015

“Mark was wonderful. He was very thorough and detailed, he explained what he was going to be doing before he actually did anything, and he was timely and very respectful. They replaced an old outlet. I would give them an A+. My uncle, who is a plumber, referred them because he had done business with them before.”

Review by
04/16/2015

“I chose Martella Electric because of a recommendation. They replaced two panels, and they had to repair some circuits. I find their pricing to be too high, and rather than being reactive, which most electricians are, they're proactive in selling services. It was all about the money. I would give them an A-.”

Review by
04/16/2015

“We liked the guy that came out. They called, he said he was going to come out. He came on time. He did what he said he was going to do. The prices were reasonable. He was really efficient. He told us about how long it was going to take because he had to cut off our electricity and he was within seconds of the time he told us it was going to take him. He was just really pleasant. He was there for quite a while. He had to redo some wiring for us. The customer service was really good. We never had to call him back for any issues after that work was done. They were helping us get the house ready to sell it. I'd definitely give them an A.”

Review by
04/16/2015

“Martella Electric showed up even though there was snow. It was done by one to two o'clock. They got done on time. A lot of the things in my cellar were worn out, and things would have happened badly if they hadn’t come. One thing happened in my kitchen, and when I called, they found a lot else to do. I'm glad—I feel better and safer because of that work. I definitely would call again and recommend them. I'd tell anyone that Martella Electric is a good place. I'll grade them with an A.”

Review by
04/16/2015

“They figured out what the problem was and took care of it. My dryer stopped working, and someone had come out to fix the dryer and realized it wasn't the dryer. There was something wrong with the outlet that caused it to burn out. It tracked all the way back to the main fuse box, so Martella Electric took care of correcting the problem. I'd probably rate them a B on their pricing—I think their pricing was high. Outside of pricing, they were excellent. It was nice to have them in the house. I'd give them an A+.”

Review by
04/16/2015

“They came in, they did the work and they did a nice job. They rewired an old fixture—I have an older house—so they did rewiring, put in an external input jack for my generator, my gasoline emergency generator. They also put in the panel and separated out the sump pump and the refrigerator to attach to that. They installed grow lights for me too at my little workstation down there in the basement for my plants. I have worked with Martella before. I have a few extra properties besides this one and I've used a number of other electricians. The ones that have worked out, I have used again, because when somebody works out, I like to give them business. I'd give them an A-. The only thing that didn't happen—they were supposed to actually show me how to use the generator.”

Review by
04/16/2015

“The guy came in, and he said it was going to cost $146 for the service call to find the problem. He came in, he couldn't find the problem, and he changed a bunch of breakers that weren't the problem. He was getting electricity on the good side of the breaker on every one of these things, and he charged me for the breakers. When I got home, my wife said that he put on the Visa card $331, and nothing changed. I'm a plumber, and my electrician retired, so I'm looking for a new electrician. So I tried one guy for the same issue. I called up, set up an appointment, and they no-showed me. I called up, set up another appointment—they no-showed me. I kept calling the office, and they never got back to me. There was somebody else I tried to get, and I can't remember who it was, but I just couldn't get an appointment down with them. Well, I'm talking to—the guy's name is Robert, I think, that runs this Martella. I think it's Robert or Richard. We set up an appointment, and he showed up and everything. The guy was not clueless, but maybe close to clueless. I don't know. He couldn't figure out the problem, and I had another guy come in here right after him, and he got it figured out. I guess I would rate them a D. I would never use them again, that's for damn sure.”

Review by
04/16/2015

“The work itself I think is good. It was way more than we expected it to be, and we were kind of put on the spot for having to use them because of our electrical. Considering when we were to get other estimates, it was a lot more than other companies. We did have a problem with the current electric that we called them back and they never sent anyone else. But that was after service, so that was the only thing we weren't happy with, was when we did call back to check on something. I ended up just getting a friend to just kind of check up on it. they redid all of our boxes, our main box and our side box as well. Inside and outside I guess. It was the first company we called, because there was a fire in our outside box. I just called whoever someone mentioned, and they didn't really know much, they just knew it was a local company in the area and they'd seen their cars. They'd heard the name before and it was an emergency. Basically, the fire company made us call someone out as soon as possible. It was a B, but I wouldn't use them again because of the price. The service was good, but I'd shop around. I would recommend them if they were willing to pay that—they were professional.”

Review by
04/16/2015

“The main problem I called them about was very simple, and he took care of it in about thirty seconds—well, maybe five minutes. Then, he asked if there was anything else that we needed help with. There was one other small thing, and he took care of that. I was happy with the work that was done. I had to pay a standard house call fee, which was a lot considering the amount of work I had done, but I was glad to have the result I did for the main thing I called about. I was satisfied. I had an electrical fixture, and I was concerned about whether there was a problem because a bulb had gone bad in a dramatic way. I was worried that there was a short in the fixture. He tested it and said it was fine. I called them because years ago, when I bought the house, I had a lot of work done by an electrician. I called his number and was referred to Martella because that electrician had retired and handed his client list over. They’re A+.”

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