Lowry Services
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 66 customer surveys.
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3rd year as a Best Pick Call
"Our customers are always satisfied with our outstanding business ethics and customer service beliefs. We start all jobs with customer satisfaction in mind. Our trained staff brings you more than superior plumbing, electrical, heating, and cooling services—they bring you peace of mind knowing that your family or business is safe."

Steve Lowry | President
Company Information
Services Offered
Lowry Services provides a range of electrical repair and installation services for residential and commercial customers. The company offers indoor, outdoor, and emergency lighting; pool and hot tub wiring; home rewiring; computer wiring; equipment hookups; and phone, cable jack, fan, electric meter, and capacitor installation services. Lowry also performs plumbing and HVAC installation and repair work.
Warranty
Warranties vary by product.
Company History
Lowry Services started in 1980.
Distinctions
The company has received Readers' Choice Awards from The Reporter for 16 consecutive years.
Employee Information
Employees wear uniforms, drive marked vehicles that are fully stocked, and undergo drug testing and background checks.
Additional Information
The company offers 24-hour emergency service.
Licenses
PA008188
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Chalfont, Doylestown, Feasterville Trevose, Langhorne, Morrisville, Newtown, Perkasie, Southampton, Warminster, Broomall, Havertown, Media, Springfield

Compiled Score:

Lowry Services has received 4.7 out of 5 stars based on 66 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/16/2017

“They were very polite and very professional. They took care of electrical and plumbing work. They did my heating system and cooling system. They were very polite. When I had questions, they were quite willing to go over explanations for things they were doing or things they couldn't do, and that was appreciated. I'd roughly give them a B+ or an A. The customer service was good. They followed up to see if I was satisfied with their work.”

Review by
07/16/2017

“Everything went fine. It worked out okay. I was happy that I called them. He acted as if he knew what he was doing, and when he was done, it was working, so I was happy. He kept at it. It wasn't as if he slowed down or anything. He kept working, and it worked. I'd give them an A+ rating.”

Review by
07/16/2017

“It was OK. I think they're extremely expensive and I wasn't totally satisfied with what was done. They did electrical work. I'd give them a C. I can't justify their expertise; I'm not an electrician. The work, in my opinion, was mediocre. The gentleman was very nice.”

Review by
07/16/2017

“They came and did exactly what they were supposed to do, and I was very satisfied. They did electrical and plumbing work for me. I’d give them an A+. I was very satisfied with Lowry Services. I’m a member so I’ll be using them when I need them.”

Review by
07/16/2017

“They did work in the basement. We had leaking, so I called them and did my claim to my insurance because I had bad damage. They did excellent work. I cannot complain and I would recommend them.”

Review by
07/16/2017

“They just did what needed to be done and didn't push anything and got it done right away. They fixed a couple of receptacles and a circuit breaker, I had a power surge. I would grade them with an A.”

Review by
07/16/2017

“It was good service. They knew what they were doing. They did some electrical and plumbing work. I’d give my overall experience a B+. I would definitely recommend them.”

Review by
07/16/2017

“They were very professional, did a good job, nothing else, very satisfied. They put in a new meter box outside. I would give them an A grade. I would recommend them.”

Review by
07/16/2017

“I had no problems with it. The fellow was here did a nice job and knew what he was doing. He was experienced. They did electrical work.”

Review by
07/16/2017

“They fixed a pipe in the basement. I would grade them an A. I would definitely recommend them.”

Review by
07/16/2017

“They installed a generator. For the experience, I'd give them a B.”

Review by
07/14/2017

“Everything was fine. They did electrical work for me. They were good and they did what they were supposed to do.”

Review by
07/14/2017

“The last time I had Lowry here was in the fall. Nothing, in particular, I liked about them. They were doing electrical work. I'd give them an A+.”

Review by
07/14/2017

“Lowry Services is always professional. They do provide a high level of service. They have done electrical, plumbing, and HVAC services for me. I’d grade them an A for the overall experience.”

Review by
07/14/2017

“It was a couple of months ago. I just like their service and they're on time and they do a professional job. They've done electrical work for me and air conditioning work. I would give them an A. I would recommend them.”

Review by
07/14/2017

“They might have done electrical and that was several months ago. It was a positive experience. Nothing in particular I liked about them. They just came out and did what we asked for. I would say they were an A.”

Review by
07/14/2017

“The experience was fine. I don’t have any questions or concerns. They installed the ductless Mini-Split for me. I’d give them an A for the overall experience. They are very pleasant. They were good. I think I’d recommend them and I might even use them again for similar reasons.”

Review by
07/14/2017

“That goes back a while. I think one of the fellows actually lived in Allentown. He was able to stop by, and I had some electric problems out by the pool, so he was able to make that adjustment for us. He did a great job. I'd give them an A+ rating. I would recommend them.”

Review by
07/14/2017

“They did some electrical work. They replaced some lightbulbs, but it was very expensive. I may not use them again because it was like $700 for a $200 job, I thought. I wasn’t very happy because it was way too expensive. Electrically, everything works fine, but it just surprised me when he gave me the price. We negotiated a little bit on the price, but it was still a lot of money. I’d give them a B rating, overall. After the experience with the bill, I would probably not recommend them.”

Review by
07/14/2017

“Everything was great. Everything was great with them. Without question, it was definitely positive. They were just good. I had no problems. They did the job quickly and they found the problem and they fixed it right away. It was an electrician job. Half of my house, the power went out. The price could have gone down a little bit, though. That's the only thing. The only thing I had a problem with was the price, but otherwise everything was great. I'd give them an A+ rating. Everything was excellent except for the price, but everything was excellent.”

Review by
07/14/2017

“That was from a long time ago. They're electricians. I can't remember what I had them out for. I thought they were too expensive. I thought that they weren't as complete as I would have liked, as far as the work they put out. When they came out, for example, there was an outdoor security light that I had installed. After he left, I went to check to see if it was on after nightfall came, and it wasn't working. So I had to call and have them come back and re-aim the thing so that it would catch any motion closer to the ground, instead of like 90 feet into the sky. So, they did come out and readjust that. I just did not think it was a good value, but they did a credible job. They were polite. They were clean and competent, so that's pretty much all I can say, but I would not use them again because of price and lack of attention to detail. Let's put it that way. I'd say a C. It was one of these things where you don't talk to someone directly; you talk to somebody that's like a national clearing house for Lowry Services or something and they put you in touch with someone in your area. I don't like that.”

Review by
10/13/2016

“I'd give them an A+. They did troubleshooting and made a repair based on the troubleshooting to an outlet. I have recommended them. I like everything: the timeliness, the explanations. The problem got fixed. It was effective.”

Review by
10/13/2016

“They just rewired some circuit breakers. I'd give them an A. The quality of work was very good. They're accessible, easy to schedule appointments, and I like the guy who comes out and does the work. They are a bit on the expensive side, but they do a good job, so I would recommend them.”

Review by
10/13/2016

“They're fine. They're real good. They put in a new thermostat and then they did a system check on my e-pump. I'd give them an A+. These technicians really know what they're doing. It's very good quality. They were on time. Expertise is very good. The put the booties so they didn't track dirt into the house and stuff like that. Very considerate.”

Review by
10/13/2016

“I had to get them to wire a new cable from the outside to my TV. I'd give them a B+. They were very efficient in answering my call.”

Review by
10/13/2016

“They did four or five electric outlets. I'd give them a B+. The quality of work was very good.”

Review by
10/13/2016

“They inspected an attic fan and then they came back another time and installed a new one. I'd give them a C. I had issues. It was not quite solved right, so he had to come back.”

Review by
10/13/2016

“They were professional and completed the work on time. They were friendly. They did some plumbing and some electrical. I'd give them an A.”

Review by
10/13/2016

“They put some lights in for me. Everything's good. No complaints.”

Review by
10/06/2016

“They were great. I needed someone to come at the last minute and they got in there the same day which was really nice. I used them for electric. I had called several electricians because there was a surge at night, the electricity went off and there were a couple things went off, our circuit breaker kept going off, and I was afraid. I didn't know what was going on, so I called a couple of electricians and nobody could come out but they were really kind and came in the same day. I'd give them an A. This is not the person's fault at all: I had 4 GFCI outlets that he since blew and then he did an overall inspection. I didn't get to him to fix the GFCI outlets because it was really pricey, so I paid for the overall thing and he fixed and got my circuit breaker to work. I didn't get all the fixes done because I thought it was a little more expensive than I could have gotten elsewhere. I know when you get a licensed electrician it is more expensive, but I think it was like $15 an outlet and I just thought that that was a lot so I wound up not. Because it was safe. We didn't get that done through them. If it was cheaper I probably would have, if it wasn't as expensive. That was the only main hiccup. If they lowered their prices, they may get more business.”

Review by
10/06/2016

“They did electrical work. They were here quickly and the guy knew what he was doing. He was in and out. It was a relatively short period of time. I'd give them an A. The price was too high.”

Review by
10/06/2016

“They did electrical work. They responded pretty efficiently. The service guy was pretty professional and he did good work. I'd give them an A.”

Review by
10/06/2016

“I had multiple service calls in the last few months. The first two were electrical. The last one was plumbing. What stands out most is their professionalism and speed. There's a bunch of other characteristics. Everything was positive. Those are the stand out ones. I'd give them an A+.”

Review by
10/06/2016

“I had them at my parents' house. It was electrical work. It was Tom who serviced my parents and I just liked his promptness, he was on time. He was polite and he was knowledgeable. I'd give them an A. There have been no problems so far.”

Review by
10/06/2016

“I was happy with the work they did. I'm just waiting for my refund for something that they weren't able to do for me and they said they were going to refund my money and that's all I'm waiting on. They know about it. I let them know about it. They know now. But things have to be processed. When you pay in a check, they have to deposit first, and then it has to clear. I spoke to someone last week. Someone in Georgia. They're going to straighten it out and give me a refund. I'm not concerned. I was very happy with the service. I had them for two or three jobs. The first thing that they did was electrical. I think it was about the pond. They came out and did electrical was first. And then they came back and did, I guess you'd call that plumbing as you dig up the ground. So that was retaining to the pipes outside. They called them rain liters. They come down off the house and go underground. They lead out to the rear of the house and stuff, the property. They had to dig it up. They had to dig up on the right side of the house because it had busted. That was the biggest job. They had to dig up. The concrete. The flowerbed. We had brick around the flowerbed and, in order to do it right, we had to destroy what was there because you had to fix the ground pipe. We put it back as we can. The leak had to be fixed. It was coming inside. We couldn't figure out where it was coming from and that's when I called them. They had a camera, so what they did was they came inside and saw where the damage was and the guy used a camera, opened the entrance that was there, and found out that the pipes had bust. We were thinking they were stocked up. On down it was fine. Just that area right there. The pipes had bust. Everything's good in the front yard now. They were able to fix it. I think they found it. I don't know for sure after the last storm we had this weekend. We'll know for sure. We haven't put it back yet because we figured we would wait until we had a couple of hard rains and then we had such a dry summer. Far as we can tell they did a great job. I'd give them an A. They told us upfront that they didn't put back anything. Electricians, plumbers—they just do the work. You have to go back and get somebody else to put the walls back. They cleaned up behind themselves. They sent somebody back and took away the waste. I think their expertise is excellent. They do great work. It was my first time using them. I've used them for electrical and plumbing. I would call them back again. I would call them back.”

Review by
10/06/2016

“They were putting in two heat pumps There were several things that made it negative. They should have done the amperage at this house, an older home was the one. And they made a poor supposition, because it was a panel. They didn't open it. They ended up blowing up a lot of things. One of which was the freezer, which blew that line out for some reason. We didn't know about it until they got back. They gave me a check for the amount of damage. Good. As they should. Overall, I'd say the installation and the services were at best mediocre. All the services were mediocre. There was no follow up with my aunt or my significant other on how the system really operates. It just works. They came here and set it up so that the clock and left. I had to have another electrician come out and actually redo the entire electric panels. What really pissed me off is that it is my aunt is here. I'm her nephew and her power of attorney and at the end of all this with the power blowing out and the lightbulbs shattered, we had to put a new fan in. At the end of the experience, they said we need to have a hundred services. I said, 'well how much is that going to cost.' It was on top of the 14 thousand already we put out and the gentleman that was with them wrote up a quote. I'm looking at it: $5,365. That's kind of shocker after you put everything in and you realize the amperage isn't what you what thought it was. These guys are professionals. They should know what the amperage is. Because I didn't know anything about it, so I told them to take the stuff back. And the guy went through this whole act. 'Well I can knock $2,365 and 3 cents off which would make it three thousand even.' Well that's a substantial knock off. If I had not been here my aunt would have just checked because she's 81 and very honest and grown a good woman. She would have just wrote them a check for $5 to get the service done. I called a gentleman that was for another service and I had him put in a 2 amp service, redid the wires, and did it right. It only cost me $1. I think you get ripped off. I think the intent to rip somebody off like that is really not fair. It just really left me with a bad taste in my mouth. It's bad.”

Review by
10/06/2016

“They came out and did some electrical work. They're very good. They came and they solved the problem, they fixed it. No beating around the bush or taking two, three hours to look for something. They knew what it was right away which was great. Money saved. It was excellent. There were no complaints at all. They're good. They're just great. They came in. They asked what the problem was, checked it, found out what the problem was, solved it, and went on their way. It was great. There was no messing around or anything. It was efficient.”

Review by
10/06/2016

“They put in a light a couple of weeks ago. Everything went fine. We've used them before. They put in a new light fixture. They certainly seemed to know what they were doing and he's a very competent person. We had no problem with him. He seemed very cordial and he likes working. I'd give them an A. So far, it seems to be working fine. He was here when he said he was going to be here. On time. I've used them before, so I will continue to use them.”

Review by
06/03/2015

“They did work for me several times. I've used them at least four times. Over the years, they've done plumbing, electrical. The customer service is very good. I've never had to call them back for issues. With my plumbing, they put in a new hot water heater and they put in faucets. Electrical, they put in new, I don't know what it's really called, the line that goes from the public service into my circuit breaker. If a friend or neighbor asked about the company, I would recommend them. I'd give them an A.”

Review by
06/03/2015

“They did good work really. I've used them, I used them where I lived before and I just used them twice already here where I live now in Bechtelsville. I experience when I lived in Holland, PA and I had them come in to put some electrical work and over here I had them work on my water and my electrical system. It's a crawlspace and I had some pipes leaking from, it was starting to leak pretty bad so they had to change them both. I had two water faucets outside. They did help with that. Well electrical they, I had smoke alarms that wasn't working and one needed to be replaced altogether because it wasn't, so I had, I forget his name. He came in and he replaced them all for me. If a friend or neighbor asked me about the company, I'd recommend them. I already did. I've used them before. You know neighborhoods like these here, they maybe have their own people to call but I always use Lowry Services. I'm satisfied with them. They deserve an A.”

Review by
06/03/2015

“The second time around we had a positive experience. When they first installed a garbage disposal in our house, we had some problems and it flooded the kitchen. We had to call them to come out and they fixed it. We didn't have to do homeowner's or anything like that. It wasn't like that bad but the guy named Ken, who came out the second time, did a phenomenal job. He was very nice. I would say it was an overall positive experience, but would we call them again, I don't know. It's the second time we used them. We liked what they did the first time with our electrical so we called them a second time. I would give good feedback if a friend or neighbor asked me about them because like I said, they did a good job of fixing it. Overall the people were very nice and the guy who made the mistake, I'm sure it was just an honest mistake. I'd give them a B+.”

Review by
06/03/2015

“Lowry Services was very good. I liked everything about them. We had a plumber and an electrician, and they were both really nice people. They did excellent work, and they were clean and neat—no complaints at all. They put in the electrical box, and that was good. There were sparks of electricity shooting through the box, and they came right away, which I appreciated. I’d give them an A+.”

Review by
06/02/2015

“Everything was fine. It went well. Well they were informative and told us what the problems were and what they were going to have to do to resolve them and they did and everything went well. On the plumbing side they ran some new pex lines for me and electric, they repaired an outside electrical box that wasn't wired properly. They fixed that. I would recommend them. It was an A.”

Review by
06/02/2015

“Lowry Services did some electrical services for me back in March. They did a good job. There was no power to the house so basically they had to bring power to the house from the outside line. They made it a good experience. The technician was knowledgeable. He troubleshooted to figure out exactly what the problem was and took care of it pretty quickly. I'd give them an A.”

Review by
06/02/2015

“He didn't cause us an anxiety. He came in and did his work appropriately. Lowry Services had to replace an electrical unit on the outside of the house. He did what he was supposed to do. I had a lot of problems with the people who didn't my turn light on. He got his work done and he sat the five hours till they turned my light on. But he was great. I'll give them an A.”

Review by
06/02/2015

“They were very professional, and they gave me all the information I needed and answered any questions. They installed an HVAC system, and then they came back on a different occasion and did some electrical work. Initially, I chose them because they were the first company that was able to come out to fix our heater when it wasn't working. I'd give them an A+.”

Review by
06/02/2015

“They were very efficient, punctual, and professional, and they did an excellent job. I haven't had a problem since the work was done. They put in a new water heater downstairs, and it was a really big job. They did electrical work, too. They put in new thermostats and stuff like that, but it was mostly plumbing. I got a prompt call back when I called them.”

Review by
06/02/2015

“Lowry Services did work for me in the past. Their work was positive, but I thought their prices were very high. They were prompt, they were neat, and they were polite. The work was done correctly. They did electrical work for me, and they also had someone come do plumbing. I would give them an A.”

Review by
06/02/2015

“Lowry Services did electrical work on the smoke detectors. They were going off in the middle of the night, and he took care of that, which was wonderful. He was very helpful, friendly, and positive. I’d rate them as an A-level company.”

Review by
06/02/2015

“Lowry Services were very punctual and they know what they're doing. They're very professional. Some things were for plumbing and some things were electrical. They did both for me. I've used them before. I'd give them an A.”

Review by
06/02/2015

“Lowry Services did a bunch of stuff for me. They hooked up new outlets and rewired a bunch of stuff. They were really fast. They didn't make a mess. They were really good. I'd used them before. I first used them in 2008. I'll give them an A.”

Review by
06/02/2015

“Lowry Services put a few outlets in for me. They had to come here 3 times, so a total of 20-something hours just to put in 3 outlets. They put them in once, and they weren't grounded. They were putting them in for TVs. We have plaster walls, not drywall, and they cut the wrong places several times. It seemed like a normal price, and my wife was just happy to have them go. We'd used them six times previously and never had a problem, so that's why we used them. The first time, I could have written it off as a fluke, but the second and third time kind of wore me out. I'll give them a C.”

Review by
06/02/2015

“We've been subscribers of Lowry Services for a long time. We really are very happy with them. We buy an annual contract from them and whenever something comes up I don't hesitate to call them. We had our house re-wired very badly and they came in and had to fix this disaster. We had a generator installed. The house wiring was inadequate to modern needs and they upgraded us. When I had my Stair-Glide installed in the house they put a new outlet in for me so I could have the Stair-Glide operating. There's just nothing they can't do. I'll give them an A.”

Review by
06/02/2015

“My husband dealt with the electrician that came out. We had some wires pushed through the wall for the cable and for the TV just so they weren't visible. We wound up buying a service plan. When the guy was here, we had said we were going to be having other electrical work, including having our A/C unit moved for landscaping. He never said that would be an issue and that it's something we could do. I called Lowry the other day to schedule that, and they won't do that kind of work. They do electrical. They do A/C. They do plumbing. Basically, there was nothing for customer service. The woman on the phone that I tried to schedule the appointment with basically said, ‘We don't do that kind of work.’ I'm like, ‘But your electrician that was out said that was a possibility.’ They're saying that they didn't install the A/C unit, so they can't unhook it and rehook it up, that I need to call the builder of the home to do that. They're telling me they won't do that kind of work, but yet when the guy was here originally doing our electrical work, he said that was well within their scope of practice and something they could definitely do for us. Then he encouraged us to buy a service plan because we were going to have other work done. I'd give then something between a C and a D. I'll give them a C-.”

Review by
06/02/2015

“Lowry Services did some electrical work for us back in March. I called them up initially because I had a problem where the lights were flickering. They'd go off and come back on, go off, then come back on. I explained that to them. They came out here and looked at the problem and they didn't have a problem because at that time the lights were on. It was only in part of my house. But they told me to hang on until I found out– they found out exactly what was wrong. We found that out a little bit later that there was a fuse in the pedestal out in the yard. We discovered that, my family, when one night the lights went out. Go out there and hit that and it sparked. I called them the next day, they were out here and they fixed it for me. I have nothing to say except good stuff for them. The only question I have is initially when they came out here and found nothing wrong I paid them $49. That was supposed to have been refundable if I elected to have them fix my problem. But at that time I didn't have a problem. They were well aware of it. I'll give them an A.”

Review by
06/02/2015

“Lowry Services did electrical work for me back in March and I'm very pleased with it. They put in an entirely new electrical service from the pole into my house. They put in a panel box and reconfigured some of the circuits. There was less load on some than on others. They did it all in a day's time which they had said they would. This was in the winter time and believe it or not they managed to get it done before my house got cold. They put it in and finished in the daytime before the house actually got cold. I'm very pleased. I called them a year and a half ago because I had a problem with a circuit breaker. I didn't know it was a circuit breaker; I kept trying to reset it and I was not having any luck. They sent me an electrician. He came and took care of it for me. He established that in fact it was just a circuit breaker. I didn't have to worry about resetting it and possibly burning my house to the ground. Give them an A. I'm very, very pleased with the work they did.”

Review by
06/02/2015

“Lowry Services did work for me. Mostly what made it positive was that the service was very prompt. It was a bit of an emergency. We'd had a loss of power in part of the house. They came promptly and found the problem. I had never done anything with them before. I had used somebody who was a friend of mine who did all the electrical work so it was like branching out because my friend now can't do it anymore because of his age and infirmity. The experience worked. I would certainly use them in an emergency situation again. I'll give them an A.”

Review by
06/02/2015

“The job was a wire from the road to the house, then some wires in the basement. There wasn't too much that stood out for me because I don't get around too much. There was one company I had and then another man came over and I thought it was the same company but it wasn't so that's the way it was. I think it was all right. I haven't had any trouble since. They were OK. That's all I can tell you. Give them a B.”

Review by
06/02/2015

“Lowry Services replaced the electrical service in my house, and they did an excellent job. Everything was done perfectly. I would give them an A+ grade.”

Review by
06/02/2015

“Lowry Services did some electrical work. They came on time and were in and out quick so we were happy with that. They were very helpful and nice. I'll give them an A.”

Review by
06/02/2015

“I think Lowry Services were prompt in coming out to do the work. I think they completed it pretty quickly. They put another breaker box in. I found the company in the phonebook. I'll give them an A.”

Review by
06/02/2015

“Lowry Services changed some wires for me. They did a hook-up to the power line. Overall the experience with the technician was very good. He was knowledgeable. He was courteous. I'd give them an A.”

Review by
06/02/2015

“It was all good. Lowry Services just did wiring and a plug for a washer. Everything works great. He was very fast and showed up on time. Everything was great. I'll give them an A.”

Review by
06/02/2015

“Lowry Services did some work for us. They did some work on some breakers for us. The electrician was very friendly. He was professional. He was just very well-prepared and did his job quite well. I'll give them an A.”

Review by
06/02/2015

“I'll give Lowry Services an A. They did electrical work for me.”

Review by
06/02/2015

“Lowry Services replaced a light in my closet. It was quick and they were very efficient so I would use them again. I'd give them an A.”

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