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AreaSet
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“Everything they did for me was done neatly and right the first time with good quality products.”
“I paid for a three year membership. I call in advance to schedule appointments, but they always reschedule my maintenance appointments. It's common for maintenance to get pushed back. For the A/C, I called to schedule an appointment in April. I had to speak with the supervisor to get an appointment, and it had to be scheduled in July. There's no point in having the membership if it's difficult to get appointments.”
“The technician was very polite and well versed in the repairs that were required. He assessed the job and certain parts were required those were available in his truck. This made the job completion quick and professionally done.”
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“They did excellent work.”
“I found the sales individual very knowledgeable and helpful. He was able to give us information about what upgrades would be available regarding the pre - existing structure. The installation team were helpful and polite.”
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“They had quality service.”
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“Twice we made appointments and 5 minutes prior to arrival time we'd get a cancellation call.”
“Replaced our dual zone air conditioners and furnaces. They recommended the perfect replacement and did an excellent job. Everything was done in less than a day. They took care of the inspections and rebates. A perfect job. Well worth what I paid for it.”
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“I am very upset about a check I paid that they may have lost.”
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“It used to be a five but I've been disappointed in the last year with the new owners.”
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“I would recommend them a 5 if the prices weren't so exorbitant.”
“The technicians are hit or miss! I also feel they are not knowledgeable about their work!”
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“Very professional , explained what they were doing and how to keep problem from happening again.”
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“Gold Medal Services were unprofessional. They promised something and did not honor it. I had called them about being overcharged for something. The manager acknowledged it and told me that I would get a credit. I did not ever get it.”
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“They're easily accessible.”
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“I thought they were very efficient, courteous, considerate, and knowledgeable.”
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“I Some service man is good and some is not good. He came fixed and next day broke again. I had to call again and I want a different person. I got Joe Colombo and he fixed it good a long with Lucas Ramsundar, Joe is the best.”
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“While their technicians are very good their customer service and communication is very poor.”
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“Never was offered any other heating options.”
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“I have used them for about 5 years. I use them for everything now. I have no problems with them. They are very good.”
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“fast, honest service”
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“While I found your work to be good, the cost is higher than others.”
“For the price I paid (overpaid) the service was not great. I would not recommend to any friends.”
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“I believe my neighbors have seen the truck at my home in the past as they recently used Gold Medal Service”
“Unfortunately, I am unable to leave a favorable review. I was very happy with this company, recommending them to family & friends for years, until this past year. In the past when I called with an urgent matter, they would send a technician out the same day. The past few times I’ve needed them, the appointment they would offer me would be 2 to 3 days out. Their plumbers & electrical technicians are great. I’ve never had an issue with them. But their logistics has completely gone downhill, forcing me to go elsewhere. This really saddens me because over the years I have grown a trust with the workmanship and professionalism of these plumbers & technicians and I can’t use their services any longer. They are definitely no longer my go to for emergency service, it seems the company is more interested in pushing for sales & installation of new equipment.”
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“Excellent service , timely response and friendly professional staff also experience with town regulations”
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