“I had an extremely positive experience with them. They were on time. Oakwood Electric came out quickly. They fixed all the things I needed and even made a couple of suggestions on ways to improve, a certain switch that I was complaining about and a couple of other things. They switched some light switches for me and my doorbell and added an extra light in one of the bathrooms for me. I would give them an A. They put in an outlet for me because we were going to hang a TV on the wall. They were great.”

“It was fine. I really wasn't here when they came. I mean, it's outside. They just come and fix it and then they send me a bill. The annual generator check, that's what it was. I think I would have to put excellent because they did what they said they would when they said they would and made it very easy for me. They called ahead of time to let me know they were coming, so excellent. We haven't had any problem.”

“I didn't have any problems at all. They were local, and they got the job done in a reasonable amount of time. They rewired emergency exit lighting and fire alarm equipment. The customer service was fine. I'd give them an A overall. They were here when they said they were and properly dressed. I would highly recommend them. I'm using them again in a week.”

“They did good work. They were pleasant workers, and they were on time. They did electrical work for me. They installed ceiling fans where there was no electricity. They had to run electricity to the middle of the room and they put a box in to be able to mount the ceiling fan. I'd give them an A for sure. They did really well. I would recommend them.”

“They're an excellent company to deal with. The service and the promptness made it the most outstanding to me. They were there when they said they were going to be, and they just gave me excellent service. They did electric work for me overall. I don't have any complaints at all. I'd give them an A. I would recommend them.”

“We didn't even have to be here and they did the work. Everything was fine. They did maintenance on the generator. I'd give them an A, excellent. As far as I know, they were here on time because we weren't around and everything else was fine. They did clean work.”

“They were always on time, and they're very efficient when they're here. They do their job. They're very efficient and on time and very courteous as well. Oakwood serviced our generator and they did the generator install. I would give them an A.”

“They were fine. We've used them a lot in the past and they're local, right here. They do different electric stuff. I can't remember off the top of my head, just miscellaneous. Customer service was fine. They deserve a B.”

“They were absolutely wonderful from the beginning to the end— the technicians, everything, contractors, the whole thing. They did some electrical work, no complaints at all. I'd give them an A.”

“It was very good. They were the only company that can hang the light fixture for us. I would give them an A overall. The customer service toward me was great. I would highly recommend them.”

“They came out to work on my generator. They were great. He just did a service call for me. I'd give them an A. They were fine. Everything was great.”

“They were on time and their work was good. They were efficient and thorough. They did outdoor wiring. I'd give them an A overall. They're good.”

“They did the job and did it pretty well. It was an electric job. Everything's working and no problems so far. I think they deserve a B.”

“The cost was reasonable. They did what they had to do. They came on time. I really had no complaints. I would give them an A.”

“They do quality work. I trust them. They did electrical and generator work. I'd give them an A overall.”

“They did electrical work. No problems so far. They treated me good. They deserve a B.”

“They were reliable. They did a lot of electrical work. I'd give them an A overall.”

“They took care of our generator. I'd give them an A overall.”

“They were very professional. I'd give them an A grade for the experience. They did a nice job.”

“The technician they sent out was very good. I had no complaints and I would recommend them.”

“They  were very fast and they were very thorough. I'd give them an A+ grade.”

“It was fine. I had no complaints at all and I'd recommend them.”

“They were very punctual, clean, and I thought the price was very fair. I'd give them an A+ overall.”

“I liked their promptness. They took care of a couple of other things that I pointed out that were still there that I had talked to them about originally. They were very helpful. They deserve an A.”

“There wasn't anything not to like. I'd give the experience an A+. I can't think of anything that was wrong.”

“It  was extremely positive. The overall experience was great. I had no complaints and I'd highly recommend them.”

“They did good work. They earned an A. I was satisfied.”

“Everything was good. I'd recommend them.”

“They  had fair, honest pricing and great follow through. It was a timely completion and I'm very happy. I'd give the experience an A+.”

“When  he was here and did my work, he was very good. I would give them an A+ grade overall. I would recommend them very highly.”

“I'm very satisfied. Every time I asked them any questions, they answered and they did everything I asked. I liked probably one guy better than the other, but they were all very nice people. I'd give them an A.”

“Everything  was very positive. There was really good service and they explained everything well. I've had zero complaints and I'd highly recommend them. They were very knowledgeable.”

“They  showed up on time and did the job that they were supposed to do. Overall, I'd give them an A+ rating. They had good office manners and management. I'm going to have them come out and do my work again in the spring.”

“I was able to get a hold of them on the weekend when we were having issues with another contractor that had done some work. They accessed the problem, gave us a quick fix, gave us a quote to fix it, and it worked out well. I had no complaints and I'd recommend them.”

“Their guys are very easy to communicate with and spot on with their estimate. When they did have a couple of issues, they stopped and let me know before they proceeded instead of going ahead and doing it. The guys were professional and they were definitely on time as far as their timelines. I'd recommend them without a doubt.”

“There are a few little things. The amount of time that the one person took on the job was excessive. Even though I had provided all of the stuff that they needed. They said they didn't have it. I think when they called the second guy out, the job moved along. One guy was really good and the other guy seemed a little discombobulated. I'd give them an A- overall. They didn't really do anything wrong it was just the slowness of the guy.”

“They put the generator in. They were just pleasant to deal with, and accommodating, self confident but the general manner, everything was handled in a professional manner, up until this date our experience was rafty, so we're with them, we have no complaints with the product, nor the installation, it was done in a timely manner, we have no complaints whatsoever. They installed an all-house generator. I would give them an A, I have no reason to give them anything less.”

“They did the back up generator. They came in at their estimate, they did work professionally, and on time, and I'm pleased with the way the system was installed and how it operates, and I wouldn't have any hesitation to recommend to anyone else. It's a back up generator in case the power fails, and they associated switches and electrical work with that, so it was heavy duty electrician stuff. I would give them an A, we're pretty much hitting all cylinders.”

“An electrician called me back and told me how to solve my dilemma, and in that regard it was helpful. My generator showed the red light, which means it would click in if needed, and so he told me what to do to get the green light back on, and I did, and it did. I have a Generac generator's new, not that many electrician cover them. The quality of work would be an A, what I don't like is that they have an answering service instead of an employee.”

“We wanted to bury our overhead powerlines in our backyard, and they couldn't identify the fact that the utility pole and backyard belonged to me, it did not belong to common wealth, and for anybody who knows anything in the electrical business, if the utility pole does not have a metal shield with an identifying number on the bottom of the utility pole, that means that common wealth Edison does not own that pole, that pole belongs to the homeowner. They did not know that. When they put the electric wires in, as a consequence, the electric wire was too short. I had to get another contractor in to install it properly at the utility pole. In addition to that, I also had my Comcast cable wire buried, and a landline from the telephone company. When Comcast came out to connect up the underground Comcast cable, they said that they Comcast cable that Oakland had buried was of a lesser grade, so Comcast had to bury another wire which is up to their standards, so those are the two things which were a problem. The third thing was that when they brought the landscaper in the fill in the trench afterward, the landscaper did not compact the soil, that they put it back in the trench, and the landscaper said too bad, too sad, that's all they'll do, they'll fill in the dirt, they don't compact it, meaning that it's not totally leveled. And when we complained about it, the woman was horrible, and she said, just said too bad too sad.”

“My experience was confusing. I had a problem with my generator, we had a power outage, and the generator didn't turn on, so I called them, and they scheduled somebody to come out, and all that seemed to work real well, with one minor glitch, I got a call between the time of scheduling and the gentleman showing up to get the generator working again, I got a call from the office that said that I was due for the annual service, why won't we have him do the annual service while he's out there determining what went wrong, and I go, great, so he shows, so we have a scheduled appointment, he shows up, and gets the generator back working, the details aren't important here but it was all fine, and then he said but I can't do the service, I go OK, no big deal, so he leaves, then I get a call from the office, saying my annal service is past due, do I want to get it scheduled, so I go through with that person, what I had just experienced, and they said, well, that's interesting, let me find out what's going on, so subsequently a few calls back and forth later, she said it was something, like the way the two systems work, this and that, then she also said though that nobody came out the first time to do anything, that her service guy wasn't here. So, somebody was here because I talked to them and I got the generator working, and then I was out of town the second half of last week, and as I'm going through my paperwork today, I do have something here from Oakwood Electric, that's like a checklist, that appears that somebody came out here and must have done the maintenance, while I was out of town, it looks like it because this is dated 8/7, and I was out of town on 8/7, so at the end of the day, everything appears to be done, I haven't seen how they're going to invoice me for all of this, because one of the conversations that I had was suggesting that they should only be invoicing me for one service call, because at one point in time, this looked to me like it was going to all happen at once, and that's what we had scheduled, and they said of course we'll do that, but I don't have their, to my knowledge, maybe I've got it in my pile of stuff, and I haven't gone through a pile of stuff, so I don't know how they invoiced me for this. So all the work's done, and all that seemed to be fine, but it seemed to be a rather long, confusing path to get there. I'd give them a C+.”

“I had them come and put in automatic timers for my outdoor lights, and I think it required an electrician, I know there's things you can do without an electrician, but he put it in, and then he demonstrated how to use it, I was happy, it was a little more expensive than what they told me on the phone, but I suppose once you get to a job, that's when you find out what's going to be, that would be my only negative, but they did a good job, they were polite. He hardwired two timers for my outdoor lights so that I can set them to go on and off. I would give them an A for work.”

“They actually serviced my generator, and they did an excellent job. The people I worked with were very nice, we made the arrangements to have them come in and service the generator. What puzzles me, and I'll be honest, I think, annual maintenance, and surprised they haven't contacted me to do annual, that was 2014, and why they haven't contacted me to do it in 2015. They did my annual maintenance on my Generac generator. I called them and saw that they do annual maintenance, and just made an appointment. I give them an A.”

“What I liked the most, is that they have a price menu, there's no guess work in their pricing, they basically did the job and never deviate from the pricing. They put in, I bought a new house, and they put in some switches, and moved some lights for me, and put in some new fixtures. I would give them an A.”

“They're efficient, a little expensive, and they said they were going to send an electrician, and instead they sent a technician. They changed the oil in the generator. I called them, and they, because the gentleman that did take care of our generator, he passed on, and then I got his name, I believe it was Alan. I would give them an A.”

“The experience was great. They're professional, on time, and the work was fine, and it wasn't major work. They did troubleshooting, the power outage on a piece of equipment, and solved the problem, and put in a new circuit, and pulled the wiring and all that, and replaced a couple of bad switches, little things, I've used them before. I would give them an A.”

“These guys fixed my propane-gas generator, I mean propane-electric generator. I have somebody who's going to do the job for a lot less money I think this year, it seems like an awfully big amount for one visit, an hour long. It worked perfectly. I liked the fact their close by, and we now have a company that offers service for a less amount. They're an A.”

“That was fine. They were pretty quick to respond, the price was good, and the overall experience, there were no issues. Someone else could have organized it, I just happened to be their contact number, so I'm not too sure, there were no negative issues. I would give them a B.”

“They were good. I believe they were just quick and efficient, I don't really remember it well. We actually moved from Illinois. I believe it was a light that was out, they went and changed, it was something that I needed removed, one of my lights was having a problem. I would give them an A.”

“They put in a generator for us and they were extremely prompt, did great service, and excellent follow-up. They put a generator in. I know them, I know them by reputation. They would be an A, very personable, and very professional.”

“They did exactly what they said they were going to do at the price they said they were going to do it. They installed a generator a year ago, and they did the one year service. I found them on the web. I would give them an A+.”

“I liked their sales person, Mike, I thought he was excellent. They did an entire 7,000+ sq ft house. I found them through the builder. I would give them an A.”

“Everything's fine. It was fine. They're professional, I would say. They installed the generator. I found them in the Yellow Pages. I would give them an A.”

“We've had them service our generator. I liked their quick response thing. They serviced our generator. They installed it actually. I would give them an A.”

“They were fine. They installed ceiling fans, and switches. They were fine, I would give them an A. I don't have anything negative to say, they were fine.”

“I liked their willingness to work with me and designing out our power plan. I found them from a telephone book. They just worked quickly, they designed it, put it in the spot. I would give them an A.”

“Everything's fine. They're very good, very good. They put in, they're very good, excellent, excellent in what they did. They put in a generator, a full-house generator. I would give them an A.”

“They're efficient, we've never really had any problems with them. They've done the generator. My husband found it, probably online, they're in the same town as us too. I would give them an A.”

“They were fine. They were prompt, they did the work, I had no problem. They did the, put in some recessed lighting. I would give them an A.”

“They were nice guys, they came on time, they did what they had to do. They fixed the generator. I found it on the internet. I would give them an A.”

“I'm very happy with the work they did.”

“I would give them a B.”

“They provided a good service at a good price, and it was positive overall. They put in a generator. I would give them an A.”

“They did terrific. I liked the sales people. They went above and beyond. I would give them an A.”

“They were fine. They did generator maintenance. They're local here. I would give them a B+.”

“They just came out and did what I asked for and that was it. They did annual maintenance of a generator. Their customer service was fine. I didn't have to call them back for any issues after the work was done and I would recommend them to a friend or family member. I would give them an A+.”

“They're pretty courteous and they're prompt and they do nice work. It was new construction so they did all of the electric in the house and they came back and serviced our generator. We heard about the company through our contractor. If a friend or a neighbor asked about the company, I would absolutely recommend them. I would give them an A.”

“They're very thorough and provided good advice as well as doing the work. They did a number of small individual things to help us prepare our home for sale. Their customer service was excellent. I didn't have any issues. I would tell a friend or family member that they're very good. I would give them an A.”

“When I initially had them come over to give me a quote, I realized that I couldn't afford the generator so I kind of stopped it in the process and when I called them back a year later, they were more than happy to just keep on going with it. They installed a generator on the outside of my house. Their customer service was good. They responded right away when I called them back for an issue. I would recommend them to a friend or family member. I would give them a B+ rating.”

“This is the second time I've used them. They're prompt and professional and do what I asked them to do. This time they solved a light issue in my garage that wasn't working, a switch that would no longer light and they hung three pendant lamps in the kitchen. Their customer service was fine. No I didn't have to call them back for any issues after the work was done. I would recommend them in a second. I would give them an A.”

“They're prompt, they do what they say, they're reasonably priced and very dependable. I had a relationship with them when I lived down in the city of Chicago, so most of the electrical and generator worked that we've done for last seven years, I would say for a total of eleven. No, I haven't had to call them back for any issues after the work was done. I'd give them an A+, they're good.”

“They were determined to get the job done right. They were on time, they were there when they were supposed to be there. They did some GFCI outlets for me. I didn't use their customer service and I never had to call them back for any issues after the work was done. This was my first time using the company and I would give them a positive rating. I think the company deserves an A rating.”

“It's like you do nothing, at first you approach them, that you want their services, and they pretty much, immediately can tell you what you need and how often, and then from there on, it's like you call the next year, for the preventive maintenance service, and you call them, and it's like, they know who's calling them, and they say we'll be out there, in the week of, and you don't have to be home, it's idiot proof, they do their thing. They service my generator for the house. I would give them an A, definitely.”

“They installed the generator that has worked. We agreed to an original spot on one side of the house, and they applied for the permit themselves and installed the generator. When the village came out to approve it, they couldn't approve it because it didn't have codes and the zoning because it wasn't within ten feet of the neighbor's property. I tried to ask for an exception from the village, and they wouldn't give it to me, so I told them that they had to put it to the other side, and they wanted to do it at my cost. I said that they should know what the zoning rules are. They actually marked it down wrong on the plat of survey, so it was their error 100 percent. When I said to the woman who owns Oakwood Electric that I wanted them to do this at their cost and that they should've known what the zoning regulations were, she said, ‘How are we supposed to know the zoning and the laws for all of the villages that we installed the generators for? That's impossible.’ I said that it's her job, they install generators, and that they need to—it's not my job. I told other contractors that that was their response, and they said, ‘What?’ That's exactly what they're supposed to do—that's their job. They have to. They have to know the rules and regulations. The conversation got a little bit heated, and somehow she just came to her senses and called back and said that they would move it to the right spot at their cost. It's a shame that the squeaky wheel gets the grease. They screwed it up, so they needed to make it right, and they did, but it's a shame that it went the way that it did. Then we ended up with holes on the side of our new home that they built with just clear silicone. It was just ridiculous. I wouldn't recommend them. I wouldn't use the company again, but I guess since they eventually made it right, I would give them a C-.”

“What they did was they replaced ten smoke detectors that had expired, they were going off all of the time for no reason and they were hot wired in. Luckily, I had a fuse in a throw breaker to turn them off. I went out and I talked to them and they told me to go buy my own because they said what they had to charge me for them as compared to what I could get them for would be more. So I went out and I bought a medium grade brand and then they came in and he replaced them all for me. It took him not even an hour and they're hot wired in. They were great, he was great. He's a great guy. They had sold a lamp, a hanging lamp to my mom maybe ten years ago and I was just looking for somebody local and I went to better business bureau and looked them up and I went to Yelp to look them up to see if there were any complaints and there weren't. I thought I'd give them a chance and the guys are very nice. They came when they were supposed to come. Actually, I had to go and replace one of my smoke detectors didn't work and he stayed here while I ran to Home Depot. It took me about 45 minutes round trip and he didn't charge me for the time. He was still working on the others ones, at least we found that one early on. The job was done for what they said it would be done for. It was maybe $160 to have him put them up. He was a very nice guy. I would give them an A+ rating.”

“They were OK. I don't know that they completely repaired what I needed but I may have had bigger problems in my house. One of the things that I wanted them to do was fix the doorbell. They just said that the problem was too far in the walls and they couldn't get in there and fix it without cutting apart the drywall. They replaced some light switches that were bad and they were a little better but they're not great. I think they did something in my garage because I was blowing fuses in the garage a lot and I think that's better now. This was my first time using the company and their customer service was fine. I would tell a friend or neighbor that the company was probably fine and give them a shot. Like I said, they seemed fine to me but I wasn't 100% satisfied but I'm not sure that anyone could have done anything better for me. It wouldn't be enthusiastic. I would give probably them a B.”

“We love Oakwood Electrical. They're very responsive. The head of Oakwood is a real good problem solver. He put a generator in for us, a natural gas generator, it's kind of hard. We wanted a whole house generator, it's kind of hard to figure out where the circuit should be on panels. He was a real good problem solver and figured it out. Since then, we've had him do other electrical work for us, putting some circuits in splitting some circuits. He is wonderful. I think we wanted a generator put in and we contacted our city to find out what the code is and what we would need to know. My husband asked if there was anyone they could recommend and they said that they aren't supposed to recommend, but that Oakwood has done work in Elmhurst and they always do a good job. It was our city that led us to them, even though they weren't supposed to. I would give them an A+ rating.”

“They were really efficient and basically did the job that they came to do, which was to troubleshoot and quoted me for one hour worth of troubleshooting and they not only troubleshooted it, but they resolved the problem and were done within the hour. It cost me exactly what they quoted me. It was very efficient from a time stand point and a dollar stand point. I had a live line in one of my walls that I needed to figure out where it ran and what it was connected to and how to disable it. I haven't had to call them back after the work was completed. I would definitely recommend them. I would give them an A, excellent.”

“Everything they did was fine, but they didn't actually fix the problem. They weren't sure what the problem was so they gave me an idea of what the next fix would be, which would be very expensive and it was just a guess. They checked it out as best as they could without knowing for sure. They called the manufacturer and he couldn't say for sure there seems to be a problem when there's humidity in the air. But they did everything fine. If I felt like getting it fixed, they narrowed it down to what it is, it's not all of the time I would call them back. I would recommend them. I would give them an A.”

“They're good people, they have good qualified electricians that tune up your generator and that's what I use them for. This was my third time using the company. They just handled the maintenance, they do install but I didn't use them for my installation. The people who installed for me, they don't do the maintenance so that's why I went to them. I would recommend them, they're very good, they're very knowledgeable and they do a good job. I would give them an A+. They're good. They know what they're doing. I'm an ex-contractor so I know what they're talking about. So, they know what they're doing.”

“They're very good. They put my generator in. The customer service was outstanding, they serviced the machine too for me. I haven't had to call them back after the work was done. One of my neighbors, my next door neighbor, actually bought a generator from them too. I would give them an A+ rating.”

“They were great, they were really good. The guy was knowledgeable, he fixed our problem, it was, the guy was great. We had an outlet that we couldn't find the breaker to, and evidently my husband just missed it, he found it, so we were happy with this work. It's my husband who found the company. I would give them an A.”

“They came, did the work and charged a reasonable price and left. They put in a couple of outlets in the ceiling, lighting fixtures in the ceiling. The customer service was very good. No, I didn't have to call them back for any issues after the work was done and I would recommend them. I would give them an A rating.”

“They had good service, pretty fair pricing and they did what they said when they were going to do it and the follow up was good. I found out about the company through a referral from a friend. We had a backup generator installed. I would positively recommend them as well. I would give them a solid A rating.”

“They knew the equipment, without knowing it there's no sense of even having them come over because they're only going to make the problem worse. I've had them before. Their customer service is good. I haven't had to call them back after the work was done and I would tell a friend or neighbor that the company knows their job. I would give them a B.”

“They came quickly and they did the job and the price was reasonable. They did routine maintenance on our home generator. Their customer service was good and quick. There wasn't much interaction. We set the appointment up and the guy came out and did it and we got the bill. This was my first time using them. I would recommend them. I would give them an A.”

“The guy did what we wanted and he was very prompt and had it done quickly and it works. We had some electrical stuff done in our garage with the light and the garage door opener, there was something funky there. I think my husband just went online and found the company. I think they might advertise in our neighborhood paper too. I would give them an A+.”

“They're just very quick with their response time for call backs, messages, whatever it was, and they were very friendly when they came in the house. They did a, they fixed a not really good with technical, they fixed the wiring line from the house to the garage. I would give them an A.”

“They did a good job, they knew what they were doing. They had to put in an outlet for my, a microwave, that wasn't existing, so they were able to do that efficiently, and they were neat, and they came, actually, they came very quickly, I was pleased. I would give them a grade of excellent.”

“Their pricing was fair, they showed up on time, they did everything they said they were going to do and they were very easy to work with. They put in a new electrical service box for us. Their customer service was great. We had no issues at all. I would give them an A.”

“This is the problem, I still have some unresolved issues that have never been resolved. It was fine working with them, I worked with one person, picking out lights. They helped me pick out lights for a new house. I found them from the builder. I would give them a B.”

“I liked the quality of work that was done and the payment was on site. They put in some sconces and overhead lights. The customer service was positive. I haven't called them back for issues. I would give them an A.”

“It was easy. They did my generator. I heard positive things about them. He actually solved the problem. I would tell a friend or a neighbor that if they wanted a generator, these guys do generators and it's easy. I would give them a B+ rating.”

“They were on time, they were very professional, did a great job. They installed a ceiling fan. Their customer service was very good. I didn't have to call them back for issues after the work was done and I would recommend them. I would give them an A+.”

“I liked their, they scheduled well, I can't say their prices are reasonable, but I think they schedule well, and the work is done well, they get back to you in a timely fashion, that kind of thing. They maintained my generator. I would give them an A.”

“They were efficient and on time. They reset our generator. Their customer service was good. This was my first time using the company. I would recommend them and give them an A rating.”

“They installed another lighting stub, and they're just very professional, clean, did a good job, very courteous stuff. I'd toss them an A.”

“Everything was great. Everything was wonderful though.”

“I was happy with the service. They did some electrical work. Someone gave us their name. I would give them an A.”