Oakwood Electric & Generator

Angela C.

4 months ago

I have received Annual Generator Maintenance ($280) from Oakwood Electric since 2020. I scheduled the routine service for this week 3/3/2026. The technician performed maintenance checks, changed battery because it was 5 years old ($125), then informs me the oil pressure light/sensor is on. He stated, the company would call me to send out another Technician. Oakwood Electric stated I would have to pay a service fee ($190) to send out a technician to troubleshoot the problem and also pay for any parts needed for repair. I immediately declined! I called another company located in Downers Grove. They sent out a technician the following morning, he fixed the issue within 20 minutes. It didn’t cost anywhere close to Oakwood Electric service fee of $190 plus the cost of parts. PLEASE STOP continuing business with companies based on loyalty!!! Take the time to shop around. UPDATE: To be clear, the other company I used have “Qualified Technicians,” who customarily, carry spare parts (specifically GENERAC) in their company vehicles when performing annual maintenance service. Had I used this company initially, I would have only paid (1) Annual Maintenance Fee and (2) Cost of Repair Part w/o any downtime. The Technician Oakwood Electric sent out to perform Annual Maintenance, specifically said he could “not” troubleshoot the issue and another Technician would have to come out, thus leading to (1) inoperable generator, (2)$190 Service Fee other company service fee was $70 ;-) (3) cost of spare part. It’s equivalent to hiring an electrician to install a light fixture, but he/she is only qualified to change a light bulb. In the Procurement world Oakwood Electric Business Practice is what we call “low-balling” or “buying in.” I “NEVER”threatened to leave a review, I was informed of the price(s). I replied, Thank You!

R Koby

2 months ago

I had Oakwood Electric install a whole house standby Generac Generator. I was very pleased with the entire process. From quote to final inspection I was kept informed and knew exactly what was going to happen. Rob and his crew made quick work of the install and it has given my family such a great peace of mind knowing we will have power at all times! I would highly recommend them for your generator and electrical needs.

Diane Thompson

a month ago

Jesse Duff was the electrician who put in new canned lighting in our home office. He was friendly, knowledgeable, and did a great job installing the canned lighting and the new dimmer switch. Gives off great lighting! And Trish in the office was very friendly and helpful when we called the office. Would recommend Oakwood Electric & Generator.

Jeff Janisch

3 months ago

Love these true professionals. The installed a whole house Generac generator. We have use them in the past to install a car charger and other electrical work. We are a repeat customer .Their pricing is very fair .Their workmanship is very neat, clean and done very well. Will use them again for future electrical projects.

Cliff Wright

4 months ago

I have used Oakwood for my generator maintenance and service for years. We had a recent prolonged outage. They sent a rep back to our house to take pictures as we were out of town. The office updated me a number of times—just to provide great service. Highly recommend.