Reliable Heating & Air, Plumbing & Electrical
5th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
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Verified License(s)
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Compiled Score: star star star star star
Reliable Heating & Air, Plumbing & Electrical has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"The people at Reliable are the sum of the company. We're honest and provide complete pricing up front. Many of our customers have been with us since the beginning because they can build the kind of relationship and familiarity with Reliable that you just can't have with a big corporation."

Dan Jape | Owner
Company Information
Services Offered
Reliable's Electrical Division specializes in residential and commercial electrical repairs and installations, such as generators and transfer switches, whole-house surge protection, service and panel upgrades, indoor and outdoor lighting, ceiling and attic fans, audio-visual and data wiring, and whole-house wireless lighting systems. Reliable also performs electrical inspections and testing, energy audits, and emergency services. Along with electrical services, Reliable provides heating, cooling, and plumbing services.
Warranty
Reliable offers a one-year parts and three-year labor warranty on all electrical work.
Company History
The company was founded by Dan Jape in 1978 and is family owned and operated.
Employee Information
Employees of Reliable wear uniforms and undergo background checks and drug testing prior to hire.
Licenses
EN213666
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Reliable does my heating and air. They also do electrical and plumbing work for me, and they do duct cleaning for me as I need it. I like their courtesy, and they're on time. They did my fall inspection the last time they came out. I would give them an A.”

“A great company, expert workmanship—will be using them again in the future.”

“Reliable Heating & Air is reliable and on time.”

“We've been pleased with the work. They were on time, and they did a good job. We liked the unit that we got from them, and we don't have any complaints. They get an A.”

“Reliable Heating & Air installed a new circuit board. Other than that, they've just done maintenance. I give them an A+.”

“Personal and professional—A+.”

“Reliable Heating & Air was thorough, and they were prompt. They re-serviced both of my units, and they brought one of the units up to code. They serviced the air conditioning, and they also added some sediment traps. It was part of a home inspection so I could sell the house. They can get an A+. I am extremely likely to recommend them.”

“They were on time and very supportive. They knew exactly what needed to get done, and they got it done in a very short amount of time. They did electrical work for me. They're A+.”

“They were on time, on budget, and did what they said they'd do. I had some electrical outlets put in and two different light switches. And then I had an electrical outlet put in the wall in my garage. I'd give them an A+. They did everything they said they'd do.”

“They were quick and straight to the point. They diagnosed the problem—he was maybe the second opinion that I had. It was good that he was trustworthy, but he got right to the point and fixed it. My circuit board was out, and he fixed it. We can give them an A+.”

“It's been a great experience with Reliable. They were very timely, and the people that came out were knowledgeable and fast. I had some electrical stuff done and some HVAC stuff done. They're an A+ company.”

“They were very prompt and completed the work in a timely manner. We had an HVAC unit, lighting, an additional electrical panel, and a tub installed. I'd give them an A+.”

“It was good. They did what I asked them to do. It was just electrical work. I'd rate them as an A.”

“I had no complaints with their service. That was the electrician that came out.”

“Everything was fine. I had no problems with the electrical work.”

“They were courteous and professional. They did an electrical problem I had with some lights in the bedroom.”

“Reliable Heating & Air gets A's on everything. They actually did a great job. It was electrical work.”

“They showed up on time like they said they would, and they performed the work as requested, so I appreciated that very much. Reliable Electric was rewiring a couple of the plug-in fixture downstairs in my basement for about four overhead lights I needed to plug in. I would give them an A-.”

“He showed up on time, did the job, and everything works now. They worked on some wiring issues. I'd give them an A.”

“I don't have any complaints at all with the electrical work.”

“It's been a very good experience. They're polite, and they're nice. They did it on time and finished the job. They put six lights in for me. I had fluorescent lights taken out and those put in. I'd say they're an A. It was very good.”

“They were quick. It was kind of an emergency, and they were able to come the same day. They replaced the entire electrical panel box for me. I'd give them an A.”

“When they say they're going to be here, they're here. They put electrical outlets outside. They deserve an A.”

“They were quick and on time. I needed my light in my bathroom fixed. I'd give them an A.”

“They did a great job for everything I had to do. They were prompt. They got people out there as soon as I called them. They were professional. They were very good. I had to do some duct work and a removal and replacement of the HVAC system. They rerouted and installed a brand-new gas line for me. They also did a little bit of electrical work. I'd give them an A.”

“The only people we use are from Reliable because they've been very good. We put a geothermal unit in the village green, and we put solar panels on our city hall. Then, we had various work done so that we could make our houses more energy efficient, and the overall effect has been awesome. Reliable has shown that they really care about not just doing air conditioning, heating, and electrical work, but also about being energy efficient. I would highly recommend them, and I'd give them an A+, easily.”

“I used Reliable when I had some electrical service done, and they did a great job. They put in smoke detectors and light fixtures, and I would use them again. I would rate them as an A+ company.”

“They're in and out really fast, and I've never had to wait for them because they come when they say they're going to come. They've helped us out, and they've earned an A+. They're reliable.”

“Reliable Heating & Air installed a new circuit board. Other than that, they've just done maintenance. I give them an A+.”

“I've only had one contact with them, but they have been good so far. I would rate Reliable as an A+.”

“I found Reliable Heating & Air in Best Picks. I had a good experience with the company. I would give them an A grade.”

“Reliable has been great. They do what they say they're going to do, without any hassle. I'd give them an A.”

“We've been pleased with the work. They were on time, and they did a good job. We liked the unit that we got from them, and we don't have any complaints. They get an A.”

“I had a good experience with them, and everything's been OK so far. I'd give them an A.”

“They're very responsive. They installed three things. We did have issues initially, but they resolved them, and that wouldn't stop me from using them again. I would give them an A.”

“Reliable was just perfect. They're wonderful people. I liked their timeliness, and they did everything the way it should be done. We had absolutely no complaints about them. They were very kind and prompt. They were very good, and they cleaned up after themselves, and they were very polite—extremely polite. What else can I say—they're perfect.”

“Reliable was fantastic. I've used them a lot. It's good service, and they do a good job. They do my HVAC, plumbing, and some electrical work, too. They're doing very, very well, and I'd say my experience was excellent. I'd give them an A.”

“We've been using Reliable for a long time, and we've been happy with them. They've done a real good job for us. They're an A+ company.”

“Reliable is incredible. They're excellent. Dan Jape is really, really good. He's honest and knows his business. You just can't complain. It's excellent. They get an A.”

“I use Reliable, and it's been a very positive experience. Their customer service was excellent, their promptness was perfect, and they did what they said they would do when they said they would do it. They earned the A grade.”

“The guy from Reliable was really nice. They did a good job, and I'm totally happy with it. He did the grounding outside for me. The quality of the work was pretty good, and the workers who came out were very good. I'll give Reliable an A+. They're excellent.”

“Reliable installed an overhead extraction fan, and they also added quite a few light fixtures and moved two lights. The quality of everything was great; they did a fantastic job. I would use them again, and I'd give them an A+.”

“There were a couple of things that stood out. I really liked that they sent me an email and showed me what my guy looked like so that I'd know it was him when he showed up. I called several places to try to get help out as soon as possible, and Reliable was the only one that even came close. I was having issues with my breaker box, and not only did they come in and fix it, but they also checked a whole bunch of other things just to make sure it didn't happen to me again. I would definitely use them again. I would have to give my technician an A+ because I was extremely pleased. I would tell others to definitely go to Reliable first—they go above and beyond.”

“Reliable is wonderful. I absolutely had a positive experience. I called them, and they fixed it the first time. I'll give them an A+.”

“They fixed the heating and air conditioning unit, and they put in two ceiling fans. I am satisfied with the service they provided. I heard about them from my father-in-law. I have a high opinion of their service and work quality, so I'd rate them as an A+.”

“They're fantastic. There were three different teams. They all showed up on time, they all knew what they were doing, and they all were very polite and helpful. If there were things that weren't clear, they were able to help me make a decision and come up with a good solution. They did electrical repair work, some minor plumbing repair work, and some HVAC work. They earned an A+.”

“They came to the rental house, walked around, and told me the condition the house was in. They told me what could be done and what had to be done—that kind of thing. Then, they installed some lights and fans. That was a very positive experience for me. I would rate Reliable as an A+.”

“I had a positive experience because of their promptness in arriving and getting right to the problem. I had some lights that wouldn't come on in my kitchen because they were shorted out or something. They diagnosed it really quickly. They were in and out of here in about 15 or 20 minutes, and everything's held up very well. I couldn't tell they'd been here, so the cleanup was good. This was the first time I'd used them. They deserve an A+.”

“Reliable ran the electrical for a hot tub, and it was good work. They did everything I needed. The customer service made it a positive experience. The time frame in which they finished their work was adequate, and the work quality was good. I'd give them an A+.”

“The dryer wasn't working, so Reliable fixed an electrical fuse. They did fix it. I think the quality of their work was fine, and I would use them again. They did the work, and they were able to come out when they said they'd come out. They came out sooner than anybody else, so they were very good. I'd give them an A+.”

“Reliable did some electrical work at my mother's house for an outlet over the stove. The guy who did it was great. He was very professional and finished in a reasonable amount of time. Everything's held up well with no problems. It was my first time using them, but I'd definitely use them again. I would definitely give them an A+.”

“They did a good job, and I had a positive experience. They did some electrical work for us and got some stuff in order that I had messed up in my attic. They were pretty clean and efficient, and they got out pretty quickly. I would use them again. I'd give Reliable an A+ rating.”

“Working with Reliable was a positive experience. They installed a 220-volt outlet. The quality of work was good, and I'd use them again. I'd say they get an A+. I'd recommend them.”

“We had electrical work done as well as a hot water heater installed, and they did it like they said they would. The cleanup was fine, and the workers were friendly and nice. Everything went smoothly. I'd give them an A+.”

“They did plumbing and electrical work, and both were very good. That was my first time using Reliable, but I would use them again. They were very clean about the job, and I didn't have to do anything. It's an A+ for them.”

“I had a really good experience with Reliable. They did an assessment of our electrical setup in the house because we'd had some blinking with the lights, so we wanted to make sure everything was OK. They also did some plumbing work on the hot water heater, and there was a leak under one of the bathroom sinks. They were good; I would use Reliable again. They're in my phone. They were friendly, nice, and informative, and they did a very great job. They were very good. We got a recommendation from someone my wife worked with, and I sure would recommend them to anyone. They earned an A+.”

“The work was good; I didn't have a problem. It was my first time using Reliable. They installed an HVAC system, and they also ran electrical stuff for my basement. They were knowledgeable and knew what they were doing. I would give them an A+.”

“They were great—a ten out of ten. They helped me with HVAC, plumbing, and electrical. I'll give Reliable an A+.”

“They put a fan in for me. They showed up on time, came in, and hooked it up, and it worked. I probably would use them again. I'd give Reliable an A+.”

“They replaced an attic fan in the house. They did a good job, and the customer service was very good. They came when they said they were going to come, and they did the job in a timely fashion—no hiccups. They deserve an A+.”

“I had a positive experience with Reliable. I had to have some plugs put in for appliances. They do a good job. Their service worked out very nicely, and I plan on using them again. They come on time, and they do what they can to resolve the problem. I'd give them an A+.”

“I've been using Reliable for probably about three years. I think they do a good job. I'd say they're A+.”

“They did good work. My experience was overall positive with Reliable. I'd give them an A+ grade.”

“We use Reliable; we've stayed with them for years. I would say they've earned an A+.”

“I had a positive experience because they were competent and fast when they did some electrical work. It was my first time using them; I heard about them from Best Pick Reports. I would rate them as an A.”

“They did electrical work and probably installed some lights for me. The quality of their work was great. Everything works great. That was my first time using the company. I'd give them an A, and I would tell a friend or relative to use them.”

“I think they did the fuse box when I had my whole fuse box changed from fuses to breakers. I didn't see anything they did that was wrong while they were doing the work. They came out and did what they had to do, and they didn't hang around or fool around. They came, did the work, and left. I would give them an A.”

“They did some electrical work, and the quality of the work was OK. I'd give Reliable an A.”

“They repaired the outlet, and I was satisfied with the technicians' knowledge and the way they took care of the job. I would probably consider using them in the future. They were an A.”

“Reliable gave me a positive experience. They had to come to my home for an electrical issue. They diagnosed broken wires, basically. We didn't repair it at the time, so I have to get them back out here, I suppose. I'll grade them an A-.”

“Reliable did a fine job, and the quality of their work was fine. I can rate them an A grade. I would recommend them.”

“The service was fine. I would recommend Reliable to someone else, and I would give them an A.”

“Reliable was professional and on time, and the work was fine. I haven't had any issues. That was my first time using them.”

“We had one of the people from Reliable come out here and do some electrical work. The work that they did was fine. I saw the people who did that work, and they were good. They were straightforward, honest, and so forth. I'll give them an A.”

“Reliable did electrical and plumbing work, and I was very satisfied. I think that they were professional. They were on time, they did what they said they were going to do, and they quoted a single price. I'd say they get an A+.”

“Reliable discovered an electrical outlet that was bad, and they also installed ceiling fans for me. The company is very reliable and helpful, and their electricians are wonderful. I love them—A+.”

“Reliable went above and beyond. They replaced several switches, and they rewired our garage doors. They had good attitudes, and they were very helpful. I'd give them an A+.”

“I had a very good experience with Reliable. The electricians were professional, polite, and timely. They installed a ceiling fan and replaced an electrical outlet. The quality of work was very good—definitely an A+.”

“Reliable's electricians are great. I had two outlets that were shorting out. They discovered the problem and fixed it, and they had everything working before they left—A+.”

“Reliable has done everything—electrical work, plumbing, heating, and air. I liked their reputation and the fact that they could coordinate all the work I needed done and pull it all together in the time that I needed. There has been some service stuff too, and they come right over for that. They're grade-A company, for sure.”

“They did good work and did what they said they were going to. They mounted kitchen lights under my cabinets. They were friendly, and their workmanship was very good; I haven't had to call them back since then. I would use them again. I would give them an A+.”

“They replaced our 40-year-old furnace and installed central air. I liked how helpful everybody was and how nice the technicians were when they came to install it. They worked really fast, and it's working great; we haven't had to call them back. I would rate them an A+.”

“I'd definitely recommend them. They did a great job. They did a lot of plumbing remodeling in our home, and they also did a lot of electrical—it was quite extensive, actually. If there are any problems, you call them back, and without a problem, they're there in a jiffy fixing it, no questions asked. I like a professional company—somebody that you can rely on, not a mom-and-pop shop that you call, and they're here today, gone tomorrow. They're an A+.”

“The men that came were professional, they knew their job, they worked efficiently, and they cleaned up after themselves. It was an all-around nice experience. They were friendly, but not too friendly. We're going to have some more electrical work done, and we know that we will use Reliable again for any of our plumbing or electrical needs. They're an A+. They were very good.”

“Reliable was very good. I'd give them an A+. The plumber came and stopped my leak. Also, the guy came and checked my heating unit and changed the filter and that kind of stuff. They were there right when I needed them, and they came right when they said they would. I was very pleased with them.”

“They did some electrical for me, and it was definitely a good experience. I had a control light put in for my front yard lights, and I also wanted him to verify that the GFCIs I had were legit because I had somebody else come out and change them, and I wasn't comfortable. I called because I know the guy that used to own Reliable, and he said he had a guy that could come out with the company, so he came and checked out everything. It was awesome—an A.”

“Reliable did electrical, heating, and air work for me. We had two systems, and they changed them to breakers and ran some wires for the heating and air. They came in, they did their job, and they were efficient and very friendly. They were an A. Everything went great.”

“I had them hang my Christmas lights—just some basic electrical work—and it went well. I only asked them to hang the lights, and I was going to do the blow-ups myself, but when I got home, they had all of the extra decorations set up for me, and they did a really nice job. I'd give them an A+.”

“They mapped out the electrical panels in my house and labeled them. They were very quick, and they did a great job. They'd be an A+.”

“There were no problems at all. They put the electric meter on the side of the house. It was very cold that day, but they were here on time and did an excellent job. I liked everything. Give them an A+.”

“They've done a lot of electrical work, HVAC work, and plumbing work. There were a couple of times where they made mistakes, and there were a couple of times where they were late, but each one of those times, they were a very human business and owned up to those mistakes, made good on the mistakes, and did good, quality work overall. They were communicative. I'd put them at an A.”

“Reliable did the rewiring for the whole property, and then they did the plumbing work as well; basically, they removed all the galvanized pipes and replaced them. They were on time, and they worked well. I'd give them an A.”

“I've used Reliable before for other services. Everybody's very polite, and they tell you what they're going to do. They go over pricing, so you feel like you're getting a fair shot. I haven't had to call them back to fix anything yet. They'd be an A.”

“I've had very good luck with them. Even when I suspected something might be wrong, they came back out and took care of it very quickly. They did electrical work for me; they took care of some chewed wires in the attic, where squirrels had chewed the wires. They found a faulty GFCI switch for me, and they installed some ceiling fans as well. Also, they worked on a Jacuzzi I was having a problem with, and they reconnected the power for it. Years ago, they put in an A/C unit in my basement and a heat pump too. I'd give them an A+. I was pleasantly surprised.”

“Reliable was very good. The electricians were professional, knowledgeable, and efficient. It was an all around nice experience, and they were very friendly. We’re going to have more electrical work done by them. I would give them an A+.”

“Reliable was awesome. It went absolutely great. They converted my electric cooktop to a gas cooktop, and everything still looks awesome today. I’d give them an A+.”

“I’ve had very good luck with Reliable. They did electrical work for me. They repaired some chewed wires in the attic, they found a faulty GFCI switch, they installed some ceiling fans, and they worked on my jacuzzi. I was pleasantly surprised—A+.”

“Reliable mounted kitchen lights under my cabinets. The electricians were friendly, and the workmanship was very good. I would use them again. They’re an A+.”