Reliable Heating & Air, Plumbing and Electrical
9th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.6 out of 5 stars based on 113 customer surveys conducted through GuildQuality.
5
88
4
13
3
5
2
3
1
4
9th year as a Best Pick Call

Company Message Regarding COVID-19

To Our Community:
With the uncertainty of COVID in our communities, we want to reassure you that keeping our team members and our customers safe is the top priority. We are open and doing our part to flatten the curve.


As an essential service provider, we know how important keeping your family safe and comfortable is during this time. With more of us at home, you are most likely using your cooling system more than normal and we want you to be confident that you can still count on us for any heating & cooling, plumbing and electrical needs you have.

Office Staff Working from Home: When you call in for service, you may hear children or pets in the background because our Customer Service Team members will be assisting you from their homes.

Social Distance: We are practicing social distancing in the field and in the office by maintaining at least 6 feet between individuals when possible.

Masks / Gloves / Booties / Hand Sanitizer / Disinfectant: With safety being our top priority, we have fully stocked our trucks with masks, gloves, booties, hand sanitizer and disinfectant. Our Team Members wear this equipment in the office and in the field, and change into fresh items between each customer.

"No-Contact" Policy: Our team has been trained on a no-contact policy. It's hard, but we will no longer be shaking hands with our customers.

Temperature Checks: Our technicians' temperatures are checked daily with non-contact thermal forehead scanners when they come to office to pick up their equipment. Anyone with a temperature of 99 degrees is being asked to go home. If a Team Member has a temperature at home, we are asking that they don't come in.

COVID Response Team: We have coordinated a response team to communicate to all Team Members any new processes/procedures. As the situation evolves, we are ready to adapt to any additional CDC and WHO recommended preventative measures to ensure the safety of our teams, our customers, and our communities.

If you have an air conditioning or heating breakdown, plumbing or electrical emergency please don't hesitate to call us. We also have an option available for a virtual estimate if you have a need. Please visit here to learn more.

Thank you,
The Reliable Team

"Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer the Comfort as a Service program as a low monthly payment financing option for energy-efficient heating and cooling systems, water heaters, and even generators with all repairs, maintenance, and filters provided at no charge, ever."

Dan Jape | Founder
Company Information
Services Offered
Reliable specializes in electrical repairs and installations, such as generators and transfer switches, whole-house surge protection, service and panel upgrades, indoor and outdoor lighting, ceiling and attic fans, audio-visual and data wiring, and whole-house wireless lighting systems. Reliable also provides electrical inspections and testing, energy audits, and emergency services. Along with electrical services, Reliable offers heating, cooling, and plumbing services.
Warranty
Reliable offers a one-year parts and three-year labor warranty on all electrical work.
Company History
The company was founded by Dan Jape in 1978 and is family run. Reliable has over 300 team members and 200 trucks.
Distinctions
The company employs Building Analyst Professionals accredited by BPI.
Employee Information
Employees wear uniforms, and undergo background checks and drug testing.
Areas Served
Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
1305 Chastain Road NW Suite 500
Kennesaw, GA 30144
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
ER102252

Compiled Score:

Reliable Heating & Air, Plumbing and Electrical has received 4.6 out of 5 stars based on 113 customer surveys conducted through GuildQuality.
5
88
4
13
3
5
2
3
1
4
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
07/16/2021

“They exceeded my expectations with their customer service.”

Review by
07/16/2021

“I would like to recognize Chris the electrician for his exceptional service. He was phenomenal.”

Review by
06/08/2021

“We have had a number of exception serviceman from Reliable, never have had a bad experience!”

Review by
06/02/2021

“It was a job well done.”

Review by
06/02/2021

No review comments provided

Review by
06/02/2021

“They are a dependable, reliable, and friendly company.”

Review by
04/02/2021

“They came in and came out quick,”

Review by
03/29/2021

“I really enjoyed the thorough presentation and explanation of the product. I loved the fact that they gave us time to make our own decision.”

Review by
03/29/2021

No review comments provided

Review by
03/26/2021

“I would like to recognize the Electrician and the plumber for their exceptional service.”

Review by
03/24/2021

“I would like to recognize the salesperson who gave us all the information. I can't remember her name, maybe Cara. All the information given was true to the fact. The installers who came over and installed the unit were very professional, clean and very courteous. The service and quality was wonderful!”

Review by
03/24/2021

“I would like to recognize Joey for his exceptional service.”

Review by
03/24/2021

No review comments provided

Review by
03/23/2021

No review comments provided

Review by
03/20/2021

“The technician who fixed my problem was great.”

Review by
03/20/2021

“Joe,”

Review by
03/20/2021

“I am perfectly satisfied with Reliable Heating & Air, LLC.”

Review by
03/20/2021

No review comments provided

Review by
03/19/2021

“Re is very rel and dependable. Always come when promised.”

Review by
03/18/2021

No review comments provided

Review by
03/17/2021

No review comments provided

Review by
03/17/2021

“The plumber came out and he recognized immediately that I had an electrical problem and referred me to the electrician where I did not have to do anything. The electrician came out and addressed the electrical issue. Both were very nice and I was pleased with how well and quickly they diagnosed the problem. They took care of it without me having to follow up.”

Review by
03/16/2021

“I would like to recognize, Ryan, the electrician. He did an awesome job.”

Review by
03/16/2021

“They were friendly and knowledgeable about the work that needed to be done.”

Review by
03/16/2021

“The two technicians that came out were excellent.”

Review by
03/16/2021

“I was most satisfied with their knowledge.”

Review by
03/16/2021

“Quality service.”

Review by
03/16/2021

“They exceeded all expectations.”

Review by
03/16/2021

“Everyone did a good job.”

Review by
03/16/2021

No review comments provided

Review by
03/16/2021

“Tim Broome was exceptional!”

Review by
03/16/2021

“I'd like to recognize the gentleman that last came out to complete the electrical work for me for his exceptional service.”

Review by
03/16/2021

“The service technician provided exceptional service.”

Review by
03/16/2021

“They were very professional and did a very good. Whenever we needed them, they are always there to help us!”

Review by
03/16/2021

“I can finally see!”

Review by
03/16/2021

“They met my expectations for the quality of work.”

Review by
03/16/2021

“Sam Broome did a wonderful job.”

Review by
03/16/2021

“They have great professionalism.”

Review by
03/16/2021

“I want to recognize the last technician. He was the one who figured it out. The first Technician Mike lied to the customer service supervisor and said that I rescheduled. But in reality, I didn't, he just didn't want to come out on Friday. The second technician, a gentleman named Scott who didn't have the right equipment to fix it, said he will come up on Saturday with the right equipment but never showed up. The last gentleman came on Monday and fixed it.”

Review by
03/16/2021

“Reliable Heating & Air met my expectations by setting the appointment with ease and managing all of the different work that they conduct. It got it done in a fast way and I commend them for that. Also, for being patient with us during our work.”

Review by
03/16/2021

“I would like to recognize Harry Finch for his exceptional service. He followed-up to make sure the job was done completely. I would like to recognize the electrician for his exceptional service. He came out after the installation was done to make sure all the electrical was working. He went above and beyond.”

Review by
03/16/2021

“No, I don't know anyone.”

Review by
03/16/2021

“The quality of work met my expectations.”

Review by
03/16/2021

“The plumber we had was unable to preform the job. We had to use someone else. Reliable Heating & Air's electricians are great, just not their plumbers.”

Review by
03/13/2021

No review comments provided

Review by
03/03/2021

“I find them to be very responsive, and the quality of their work meets all expectations.”

Review by
03/03/2021

“electrical”

Review by
03/03/2021

“Everything went well.”

Review by
12/27/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

No review comments provided

Review by
11/26/2019

“They exceeded all of my expectations. They're very professional. Great customer service. They always do a great job. They know what they're doing.”

Review by
11/26/2019

“I would like to recognize with the customer service representative she was responsive and true to her word.”

Review by
11/15/2019

“The guy who did the plumbing did a good job.”

Review by
11/12/2019

“The cost of what we spent vs what was done was outrageously priced compared to other electrical companies.”

Review by
11/11/2019

“Everyone at Reliable Heating & Air is exceptional from the salesperson to the installer.”

Review by
11/11/2019

“I would like to recognize Terrell for his exceptional service but everyone was very nice.”

Review by
11/11/2019

“I would like to recognize the electrician who came out. He was awesome. His name was Billy.”

Review by
11/11/2019

“I recommended them to my neighbor across the street. Reliable wanted to lease a unit to them and they did not want to do that so they went with another company.”

Review by
11/11/2019

“Both of the guys on my project were terrific, the main guy was awesome.”

Review by
11/11/2019

“They are punctual, very courteous, and professional!”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“They met my expectations by being responsive.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I think the plumber and the electrician that came out were very friendly and respectable. It varied from tech to tech. The 2 gentlemen stuck out in my mind. They were respectful and communicated beautifully with the customer.”

Review by
11/10/2019

No review comments provided

Review by
11/10/2019

No review comments provided

Review by
11/06/2019

“The first tech was great and very friendly.”

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

“They did come quickly which was good.”

Review by
11/04/2019

“I wasn't satisfied in any area.”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

“Sorry... do not have the names handy.”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
11/02/2019

“The gentleman that came out to my home and the person I spoke with over the phone were both exceptional.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They exceeded my expectations because they did exactly what they said that they were going to do.”

Review by
10/31/2019

“They are professional and quick to respond to issues that you don't normally have.”

Review by
10/31/2019

“I was most satisfied with the price.”

Review by
10/31/2019

“Just the efficiency and the timeliness. They exceed my expectations.”

Review by
10/31/2019

“They just put in new air conditioning and heating units.”

Review by
10/31/2019

“I would like to recognize Jennifer for her exceptional service.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“I would like to recognize the technician. He was very helpful and polite.”

Review by
10/31/2019

“I would like to recognize the electrician they sent out that was the head of the operation for his exceptional service.”

Review by
10/31/2019

“Reliable Heating & Air was very professional and on time.”

Review by
10/31/2019

“I would like to recognize the gentleman that installed my tankless water heater. He was very professional, went above and beyond and I think he was just awesome as a human being, a person, very professional. He did an awesome job. He and the other gentleman that was with him were great.”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“Please recognize David Unitt”

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

No review comments provided

Review by
10/31/2019

“They met my expectations on both jobs.”

Review by
10/31/2019

“I would like to recognize Chris Brown for his exceptional service.”

Review by
10/30/2019

“I suppose in the value of service because sometimes they don't even charge so I trust that they aren't trying to make a buck and really fixing repairs.”

Review by
10/30/2019

“Tim Broome was very professional and worked quickly to install my ceiling fan. Should I have other electrical needs, Tim would be my preferred tech.”

Review by
10/30/2019

No review comments provided

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