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FEATURED REVIEWS
“I have been extremely pleased with Daniel, the electrician who has performed many jobs for me.”
“Pat Murphy continues to set the standard for household electrical work in the Atlanta area. ALL of their electricians I have dealt with have been exceptionally knowledgeable and capable. My most recent experience involved tracing down an electrical cable cut (never have you brother-in-law do electrical work no matter how much they want to) in my attic and installing a bypass down behind drywall. Pat Murphy has the tools and the people to do the job right.”
“They were very professional. They came out, worked hard, got everything done, and cleaned up their mess. I was very pleased.”
“They are very good. I am very pleased and I highly recommend them.”
“They were very prompt with their service. They came the day after I called and met with me to schedule the job; they showed up on on the scheduled date and were on time. When they came in, they thought they need a lift and supplied the lift. They knocked the job out with very little noise; they did a fantastic job!”
“The way they handled the estimate process was thorough and professional. They are customer focused and a pleasure to work with.”
“"Yes, I would recommend Pat Murphy Electric Inc to a friend "”
“The company is expensive!”
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“I have been extremely pleased with Daniel, the electrician who has performed many jobs for me.”
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“More than once I have had to call Pat Murphy for an electrical issue that needed immediate attention. They are always quick to respond and professional in their work.”
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“Pat Murphy Electric performed an excellent job. They are very professional, and they were on time. The price was extremely reasonable.”
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“Called Pat Murphy after a storm pulled the main electrical service out of our house. This was a major repair that required repairing extensive damage to the wiring as well as meeting new Dekalb County codes on an older home. We needed a good fast qualified contractor that could rewire a large percentage of the home and communicate with both our insurance adjuster and Dekalb County Inspectors. Will always be thankful that we hired Pat Murphy electrical and that Gerald was sent out to handle the project. We have recommended them to several people since that even based on their speed and knowledge of how to handle the situation.”
“We experienced a failure which required that the entire service that feeds our house be replaced. Pat Murphy coordinated with the power company to cut the power. They arrived on time and the team was neat, professional and performed the work in about 1/2 the time that we expected. We highly recommend Pat Murphy and will use them again when the need arises.”
“Rates are a bit high even for the quality of the work”
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“The work that Patrick Murphy Electric perfomed was done efficiently and works well.”
“Due to your professionalism and quality work, I have already recommended Pat Murphy Electric to 3 people that needed electrical services”
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“I'll start by saying the work that Pat Murphy electric did on the house ended up being very good. I'm happy with how it was completed, I liked the first set of technicians, and they worked hard to solve some of the challenges of our electrical work. The reason I wouldn't use them again is around their policies/procedures/communication. The guys were a quarter of the way through my job, with holes cut into the walls and ceiling, when they tell me that they don't have the right parts (Covid sourcing issues), and they're going to have to install a second panel and will need to charge me extra. At that point, my walls and ceiling are cut open... I don't really have a lot of options. Rather than honoring their original pricing, I had to call the main office to request money back after the fact, because the technician wouldn't leave without me paying the extra. Poor customer service in my opinion. If you'd told me ahead of time that you couldn't get the parts, then I understand paying extra, but don't change the price on me part of the way through the job. Secondly, I was twice told that "the office will call you to schedule." Never heard from the office.... I had to call them to schedule a second visit to finish up the work. When the guys left, the breakers were never mapped and labeled. Again, "the office will call you" to schedule a time for us to do it. Never heard anything, and didn't bother to call. Finally, a couple months after the full electrical panel replacement was done, I found a circuit that wasn't working. Called the office, schedule a tech to come out. The guy arrives and first words out of his mouth after saying hello are "hopefully I don't have to charge to fix this." Turns out, Pat Murphy guys forgot to connect a wire behind the panel. Not a big deal. It was an easy fix and everything was working. Tech says "you're lucky, this is under warranty.".... no I'm not "lucky,"... you didn't finish the job. How about looking to see if you forgot to complete something before discussing charging me. Long story short, I wouldn't use them again. The work was good, safe, etc. but the customer service could use some work.”
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“Pat Murphy continues to set the standard for household electrical work in the Atlanta area. ALL of their electricians I have dealt with have been exceptionally knowledgeable and capable. My most recent experience involved tracing down an electrical cable cut (never have you brother-in-law do electrical work no matter how much they want to) in my attic and installing a bypass down behind drywall. Pat Murphy has the tools and the people to do the job right.”
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“I scheduled with PM to install (2) chandeliers in my home. When they arrived they said they would require some blocking due the weight and would get me rescheduled later in the week. I had to follow up twice to get them back and they said they never heard there was an issue. They drilled a hole in the ceiling too large for the fixture. I now have a jagged hole where the lighting hits the ceiling. They broke a shade on the chandelier and told me they would get it replaced. Didn't happen. The chandelier lights "surge" up and down when the light is on. I'm concerned about it, but I don't feel I can trust them. I would never recommend them.”
“Communicates well about arrival times, shows up at the time they communicated, professional expertise”
“Their electrician explained what he was doing and why. He really understood his craft. I felt more knowledgeable about the electricity in my home when he finished.”
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“The service technician(s) did not finish the job. I am discovering a light does not have power and the electrical outlet repaired is inoperable.”
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“Showed up at correct time and date which is important as I work during day. Thorough assessment of work to be done. Work was promptly finished.”
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“They left items that were in the contract unfinished. They wrote them down and charged me for them without doing the work. I did not notice that they did not finish the work until after they had left. The two times they came out they told me they were going to call the power company to let them know about the flickering lights. The thought the flickering issue was on the power company's side. They never called them. I called the office directly and they called the power company. The power company came out and fixed the issue with the outside lines.”
“I thought the details of the job were lacking. There was equipment left at my home. I thought they were overpriced, relative to what I can find in an independent and qualified electrician myself.”
“They were very professional. They came out, worked hard, got everything done, and cleaned up their mess. I was very pleased.”
“They are very good. I am very pleased and I highly recommend them.”
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“I would recommend Pat Murphy Electric without any doubt.”
“Prompt service, knowledgeable staff and efficiency”
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“Two electricians came to fix some lighting in my home and while they were here one of them got a good shock because they forgot to turn off the breaker. It was like having dumb and dumber in my home. They put the switch plate switches back in upside down, by this time I just wanted them out of my house and just had them leave it upside down. Over all they were very unprofessional and inexperienced.”
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“Reliability and they know old houses.”
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“They did an excellent job, were honest and were very thorough.”
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