Estes Services
6th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 700+ Surveys
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Compiled Score: star star star star star
Estes Services has received 5 out of 5 stars (A-rating) based on 700+ customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides residential customers with many kinds of electrical services, including panel change-outs, lighting and ceiling fan installation, wiring and outlet repair and installation, and generator maintenance and installation. The company also performs duct cleaning, HVAC, plumbing, and insulation work.
Warranty
Estes offers a variety of parts and labor warranties and honors all manufacturers' warranties.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 69 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
The company is a past winner of Contracting Business magazine's Residential Contractor of the Year award, a Building Performance Institute (BPI) Accredited Company, and an Eaton Certified Electrical Contractor.
Licenses
EN215644
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“Outstanding—not one complaint. When they say they are coming, they show up, they do excellent work, they clean up after themselves, and if I have a problem with anything, all I have to do is call them, and they immediately respond to what the issue is. I've been with them for 25-30 years. They do air conditioning, heating, dehumidifying, electrical, and plumbing. They deserve an A+.”

“I've had them for about two-or-three years. They're there when they're supposed to, and they make sure that they put on protective footwear when they're going in and out. Also, if there's an issue, they don't try to get me to do something I don't really need to do. They're very polite, very professional, know what they're doing—I'm very comfortable with them. They've been servicing my H-VAC for about two years, plus they've been doing some plumbing work, and they've been doing some electrical work. I'm very satisfied—A+. The quality of work has been excellent.”

“They're the only ones I let work on my house. They've been working on my house for thirty years. They did plumbing and electric the last two times. With the plumbing, I had a leak, and I had a clog. And with the electric, I think I had a problem with a light switch. It was a switch issue; it was popping whenever I would turn it on, so they replaced the switch and checked to make sure everything was good to go. I actually have a maintenance contract with them. I'd give them an A+; they always do a good job. I've never had a problem with them. As a matter of fact, most of the time I have the same person come out every time, because I specifically ask for a specific person because I know that person; I can say this is the problem I am having, and they just know. Their customer service people, as far as the ones that work in the office—the ones that come out—they're excellent. I've never had any problems with them, they're excellent; they will call and tell me—they don't give me a specific time, but they will call and give a four-hour window, and when they're on the way to my house, they'll call me to let me know they're on the way.”

“They did a good job. They did heating, electrical, and no plumbing. Everything's working up to date now, no problems. They're great—I'd give them an A.”

“Excellent. We've had them for years—they take care of our air conditioning, our furnace, and our electrical work. They come out every year before we turn on the heat or the air and do a complete check. They're an A. They were very good about time. They cleaned, put things on their feet—all that good stuff. We have already recommended them.”

“They fixed a light fixture. It's doing great now. I'd rate them A.”

“It was very professional, top-notch. I've had them several times; they've worked on air condition, and they've worked on electrical issues and furnace issues—wiring, bath, and they also did air conditioning. They also did some plumbing stuff too. I'd give them an A.”

“It wasn't major work, just inspection stuff. They did the electrical, heating, and air conditioning. I was overall-satisfied with everything afterward. The customer service was OK—I had to reschedule a couple of times due to weather and being out of town—they were very accommodating. They didn't do a large amount of work, I guess, but it was A work. It was very easy to get ahold of them to reschedule. I don't usually do too much recommending.”

“The gentleman that came out was very nice, very good. They did several electrical repairs. They did have to come back for a warranty and a couple of items, but other than that, it's been working fine. I'd still say A, even with the warranty.”

“They just did a home inspection for my electrical panels, outlets, and things like that. They did two things for me: they gave me an overview of my electrical panel's wiring, and all that which was cool; then they did some work for me on a couple of sockets—where a hanger had got caught up on the surge protector and shot out a couple of the sockets. I'd give them an A; they were good.”

“Estes takes care of everything. This year I've added electric and plumbing services, and I've had them for HVAC for 40 years. They do a terrific job. Tommy Estes is a wonderful administrator. Everyone seems to go out of their way to keep us happy. The service has been fantastic. They set an example of excellence that is seldom seen and never exceeded.”

“They put our chandelier up, and the technician did a very good job. He was clean and efficient. He was available when no one else was, so I was happy to have him. I'd give them an A+.”

“They did a preventive annual checkup. They were friendly, professional, experienced, and on time. Everything about them was what we expected. I would grade them an A+.”

“Estes did some electrical work, and they were great. I would absolutely recommend them to my friends and neighbors—A+.”

“They've always done good service for us. I would grade them an A+. They did both plumbing and electrical.”

“They are prompt, on time, and courteous. I had an inspection done by them. I would grade them an A+.”

“I have a contract with Estes. We're happy with the service. They fixed some outlets that didn't work, and they installed a light fixture. They were good. I'd give them an A. The guy had to come back because he didn't have a ladder tall enough. That's the only reason they don't get an A+.”

“Estes was good. They were nice people. They did some electrical work. I would grade them an A.”

“They did fine. They got people that know what they are doing. They came out here and got the job done. And if anything needs to be done, they bring it up. I would grade them an A.”

“They are thorough. I'd give them an A.”

“It was a simple fix, and their technician gave me some helpful information. One of my outlets in my bathroom went out. He basically said, since I'm a new home owner, that all the bathroom outlets run on the same cord or something, and all you have to do is hit the reset button on one of them. I ended up paying some money for it, but it wasn't his fault. He showed me how everything works in my kitchen. I would grade them an A. He came in and was informative.”

“I called them, and they got in contact with me. They came and got the work done. I would recommend Estes. They were excellent, so I would grade them as an A.”

“I like them—I've used them several times. They did electrical work for me. I chose them because I have been told that they were very good; I got a referral from a couple of friends of mine. They're A+.”

“They were on time, and they were easy to access. The people that came were quite professional. I had both electrical and plumbing work done. I've been with Estes for years with their air conditioning and heating service. They get an A grade.”

“I use Estes. They do electrical work and service my furnace, and they get an A. We've used them forever.”

“They showed up when they said they would, did what they said they were going to do, and charged me what they said they were going to charge. The cleanup was good as well. They did electrical and HVAC work for me. They did some maintenance work on my electrical panel and one of my light fixtures. I would recommend them and rate them as an A.”

“Everything is fine. I like their customer service. They did electrical work, and I'm waiting for the plumbing work on Thursday. I would recommend them. They get an A from me.”

“I've used them for about two years. They have good customer service, so I'd rate them as an A.”

“They come in when I want them to. I'm just an old woman, and they take care of me. I would give them a good grade.”

“Estes Services helped me through a very complicated situation with my generator. They've been responsive and reliable, and they have great communication. They get an A grade from me.”

“They're polite, efficient, and friendly. They've done lots of different work for me—electrical, HVAC, plumbing, and drywall. I chose them because of their track record for good delivery. My favorite thing about their customer service is that I don't have to explain who I am every time I call. I'd give them an A.”

“They were really good. I had my transformer replaced because a lightning strike blew out the line, and they serviced both my units. I would say they're an A-level company.”

“Estes Services is doing a fine job for us; they have been for years and years. They're dependable and knowledgeable. I would give them an A+ rating.”

“I'd give Estes a ten on a scale from one to ten. They're just very professional, and they wanted to take care of the problem in a timely fashion. They seemed to know what to do, and we were very pleased with them. We've been using Estes for about a year. We switched to them because we weren't happy with the people we were using before. I had a problem in my house, and the company that was trying to do the repairs recommended that Estes take over. I've never had to call them back for any problems. I would recommend them highly, and I would give them an A.”

“I've used Estes for a good many years. We had a property, and the previous owner had used them for many years, so I just continued to use them. I don't have any problems. All of them seem to be really nice and talkative. I'd rate the company as an A because I've always been impressed, and they've always been there when I needed them.”

“I thought their timeliness was great, and they explained what was wrong and got it working rapidly. I didn't have to call them back with any problems, so we'd give them an A+ rating.”

“They were efficient. They did what they said they were going to do, and they cleaned up their mess. I've been using Estes for 47 years, and I've never had any issues, but if I had, I know they would've been right out here. They're great. I can't find anything wrong with their customer service. I would tell others that Estes is a good place to use. They're A+.”

“Estes did a checkup of the system, and the service they gave me made it a positive experience. They were very thorough and professional, and I didn't have any problems. I was referred to them by a friend. They get an A+.”

“Estes did air conditioning, plumbing, and electrical work for us, and I would give them an A across all areas. They've been a very easy company to work with.”

“The electrician was knowledgeable about what he was doing. There was a slight hiccup with ordering the parts, but between the security company and Estes, they were able to work that out. It did take a repeat visit, but he was competent and knew what to do. Ultimately, he got the job done, and I appreciate that. I found Estes through the security company; they were their contractors for electrical work. I'd give them an A rating.”

“They've been doing work for me for years, and I've always had good service from them. They've earned an A.”

“Estes did some electrical work for me, and I'd rate them as an A.”

“Estes did some electrical work, and I didn't have to call them back for any problems. They do good work, and I think they were very prompt, which was good.”

“I use Estes because they do good work for me. They were on time and very courteous. I like them. I'd give them an A.”

“We've been with Estes for many years. I'll give them an A grade.”

“I had a good experience with Estes. I use them regularly, and they do what they're supposed to do. Their customer service is fine. I'm satisfied with the company and have been using them for a long time. I'd give them a grade of A.”

“Estes did some circuitry, and then they investigated some ground wire issues. There was a lot of stuff that they just couldn't do just because of how old the building is. For the most part, though, they gave me a lot of good information, so I'll give them a solid A.”

“They do anything that needs to be done, and they're always prompt. When they say they're coming, they come. I would give Estes an A.”

“Estes has done good work for me. I would rate them as an A.”

“Estes was very professional and very good. They replaced some circuit breakers, and they noticed that there were some breaker issues that weren't in compliance, so I had some preventative work done on the breakers. I was very pleased with their work. They're very professional and on time, and they followed up. They're a good group of folks to work with. I'd give them the highest rating—A+.”

“We're very happy with Estes. We have them doing all of our checkups here; we're very pleased. They came when they said they would—we didn't have to wait forever—and they knew what they were doing. We're just happy with everything—A+.”

“The guys from Estes were professional and on time. I've been with them probably four or five years. Everybody that they've sent out here knew what they were doing. I'd give them an A.”

“The electrician from Estes is a wonderful man. He did an inspection, and he also replaced some parts in my fuse box. He’s done a great job, and everything he’s done is working like it’s supposed to, so I’m really satisfied. He’s an excellent communicator, and he answered all of my questions. He’s an A+.”

“Estes checked the electrical system and installed a whole-house surge protector. We’ve had them over several times. They wear booties on their shoes and let us know what they’re going to do before they do anything. From the office staff to the electricians, they are wonderful to work with—A+.”

“I use Estes for everything, and everything’s held up wonderful. I live in an older house that wasn’t up to code, and they completely rewired it. I use them because their quality of work is A+.”

“Estes Services has done a lot of work for me. They do great work—I've never been disappointed in that respect. They get here when they tell me they're going to get here, and they're pretty accommodating to my schedule. I would grade them an A+.”

“We were satisfied with Estes Services' work. I've been dealing with them for years. The most recent service was servicing of a standby, automatic generator, and they initially installed it and did the wiring. They do electrical, plumbing, and heating and air, and I have a service contract with them for all of that. They have worked very hard to earn my repeat business, and they maintain it. It's not like, 'After you sign the contract or do the work, I'll slack off a little bit.' The least, little bit of discontent or anything I express—like an opinion about something—they immediately honor it. The technicians are very professional. They listen to see what your concerns are, and they tend to give you an explanation of what needs to be done and what doesn't, and after they finish, they explain what they've done. They deserve an A+.”

“Estes Services did good work. They installed new lighting, and that lighting is above my expectations. I had a positive experience with the technician. This is an A+ grade.”

“It was good. I would refer them to someone else. You can put an A for them.”

“They identified the problem and fixed it. Our light switch had been broken. Estes is good—I have them for many things. The workers are always excellent. I've been with this company for years and years and years. They're just excellent, and that's what stands out about them. They get an A+.”

“One of my breakers had blown, and I had no power in one of the bedrooms, so they came out, diagnosed it, and repaired it in probably 30 minutes. It was not my first time using them; they also do my heating and air. I give them an A+.”

“They did a couple of receptacles in 2012. I had some bad wiring in my kitchen. Everything is OK now for me. On the level of customer service, they're probably an A.”

“Estes Services did some plumbing work and a little bit of electrical work. They fixed a circuit. They were on time, and they did good work. They generally respond to me in a timely fashion as well. I think I'll continue to use them. They come with a good attitude. I'd rate them an A.”

“Estes Services did an electrical inspection. I wasn't there; I'm renting out the place. I've just been a customer of Estes for years. I've been using them since I've owned the place, and I have renters in there now. But I've been down there periodically, and the techs are always very professional and very friendly. I guess I've kept using their service just because of dependability. I have a service contract with them. I would give them an A.”

“I had a very positive experience with Estes. In fact, based on that visit, I signed a year contract for them to continue to come out and inspect. They did an electrical inspection to look at my wires. They looked at my electrical connections and the external wiring. They educated me on the best way to keep up the electricity there. I'd grade them an A+.”

“It went great. Everything went according to plan. I would grade them an A.”

“It was an OK experience for me. They're coming again next week, I guess. I think they checked the electrical system last time. I don't have any complaints whatsoever. Everything is OK. They've done an excellent job so far. Give them an A for everything they do.”

“It's all been positive with Estes Services. They were on time, they did their work quickly, and they were nice. I think one time they did a little electrical work; I think some of the outlets in the house weren't working or something. I would absolutely use them again. They're an A.”

“It was a positive experience because of their professionalism. They came out to check the electrical connection to a water heater. I've been using them for a couple of years for their air conditioning services. I would rate them an A+.”

“The last thing Estes Services did was some electrical work. They installed a fan for me. They are prompt and on time—very professional. They do exactly what they say they'll do. I have been using them for about two years. They get an A+.”

“I've used them consistently for a period of years and will continue to do so. I use them for electrical and plumbing and HVAC. I give them an A++.”

“They've been doing work for me off and on for ten years. I guess the technicians are friendly, and they know what they're doing. They clean up properly and arrive on time. I would say they're an A.”

“They were great. They've added the receptacles for my electrical. They also put in a new water heater, replaced plumbing lines, and put in a new HVAC system for me. The quality of the work stands out. Everything was done in a day, and their cleanup was great. I'll be a repeat user. It's an A.”

“We've used Estes for a long time. We had a good electrician—he knew what he was doing. He replaced the disconnect box. No complaints from me. I'd give them an A+.”

“It was good. Estes did some electrical, some plumbing, and some HVAC stuff. That was my first time using them. It's an A+.”

“I've had some electrical work, and they've repaired and replaced an A/C unit. And then they also did a plumbing issue as well. The workers that come out are great—very professional. They were confident, friendly, and easy to work with. I would give them an A+.”

“Estes Services fixed a blown-out circuit breaker for me. I'd give them an A.”

“Estes Services did everything I asked them to do. I had electrical and plumbing work done. The time frame they finished the work in was great. The workers were great. I'd use their service again. It's an A.”

“They did some electrical work for me, they did some plumbing work, and then they also connected up the electricity to go with that. They came out and gave me an estimate. I'd give them an A+. It was a great company—they do everything wonderful. Heating and air, plumbing, electric—everything's great about them.”

“They were excellent. They've done it all. I had them come out and fix an electrical panel at my pool, so they did that work on the electrical side. On the plumbing side, I had a water heater that had an element go bad, so they replaced the elements in my water heater. On the electrical side, they did a full inspection of my electrical system; it included checking if my panel was sufficient for my home, which they determined it was, so that did not cost me any additional money. Then I had a heating and air conditioning system replaced by Estes. I would grade them an A+.”