Estes Services
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
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8th year as a Best Pick Call
"Our mission is to carry on the tradition of integrity and quality service that started in 1949 when Estes was founded. We will always strive to employ the best people and provide the most efficient, effective service and the best warranties available to our customers, including a 100 percent satisfaction guarantee on all services."

Tommy Estes | President
Company Information
Services Offered
Estes Services provides residential customers with many kinds of electrical services, including panel change-outs, lighting and ceiling fan installation, wiring and outlet repair and installation, and generator maintenance and installation. The company also performs duct cleaning, HVAC, plumbing, and insulation work.
Warranty
Estes offers a variety of parts and labor warranties and honors all manufacturers' warranties.
Company History
Founded by N.B. Estes, the company has served Atlanta for over 70 years. Estes has over 150 professionals on staff and offices located on the south and north sides of metro Atlanta.
Distinctions
The company is a past winner of Contracting Business magazine's Residential Contractor of the Year award and an Eaton Certified Electrical Contractor.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Conyers, Jonesboro, Locust Grove, McDonough, Morrow, Stockbridge, Fairburn, Fayetteville, Newnan, Peachtree City
Address
3981 Tradeport Boulevard
Atlanta, GA 30354
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
EN214616

Compiled Score:

Estes Services has received 4.7 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
5
100
4
13
3
7
2
0
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/14/2020

“I have recommended Estes Services multiple times already.”

Review by
07/14/2020

“They met all of my expectations.”

Review by
07/14/2020

“The workmanship was good.”

Review by
07/14/2020

“The quality of work is great.”

Review by
07/14/2020

“The company is very clean, nice, and organized. The AC team is very good. I was very pleased with the hot water heater team, they put everything back the way they found it. The whole company is filled with great team members.”

Review by
07/14/2020

“Estes Services is a great company. I have recommended them multiple times.”

Review by
07/14/2020

“I would like to recognize my service technicians for their exceptional service.”

Review by
07/14/2020

“The plumbers and electricians are very professional and we enjoyed working with them.”

Review by
07/14/2020

“The electrician did a great job.”

Review by
07/14/2020

No review comments provided

Review by
07/14/2020

“The installation crew did great.”

Review by
07/14/2020

“One of their HVAC staff, Nick, has been here several times and he does a great job.”

Review by
07/14/2020

“I had a great electrician that came out and did work for me. Everyone who came out gave good service. The electrician stands out.”

Review by
07/10/2020

No review comments provided

Review by
07/07/2020

“Estes Services did a good job.”

Review by
06/30/2020

No review comments provided

Review by
06/30/2020

“I would like to recognize Darell.”

Review by
06/29/2020

“The HVAC people checked the unit and informed me it was not time for it to be cleaned which I thought was nice!”

Review by
06/29/2020

“I would like to recognize Johnathan for his exceptional service.”

Review by
06/29/2020

“I would recognize the salesperson for his exceptional service. He was really good, he was the one who sold me on the two systems that we have now.”

Review by
06/29/2020

No review comments provided

Review by
06/29/2020

“They all did a good job that came here.”

Review by
06/29/2020

“The technician that came out was friendly and gave us the right information!”

Review by
06/29/2020

“Everyone was great!”

Review by
06/29/2020

“They offer you a free inspection that I have not used yet for outlets, which I thought was great!”

Review by
06/29/2020

No review comments provided

Review by
06/29/2020

No review comments provided

Review by
06/29/2020

“They are realistic with their options in terms of repairs and that exceeded my expectations.”

Review by
06/29/2020

“Everybody's been great.”

Review by
06/29/2020

“The service technician was fantastic.”

Review by
06/29/2020

“The gentleman who services my A/C was really awesome. They sent a different guy on the most recent service, but the guy before him came 3 times and really helped me out.”

Review by
06/29/2020

“We felt the technicians were not knowledgeable and could not do the necessary work. We will not be calling them again because they were too expensive.”

Review by
06/27/2020

“Alex was professional and thorough in explanation of what was needed! Put my mind at ease about his knowledge and expertise!”

Review by
06/24/2020

“I would like to recognize the last man that came out. I can't remember his name.”

Review by
06/22/2020

“I don't have their names but would like to highlight their professionalism thoughtfulness to cleaning and to being easy to work with. The guys were at my home all day and they were so thoughtful of my work schedule. I really appreciate their commitment to the job.”

Review by
06/22/2020

No review comments provided

Review by
06/22/2020

No review comments provided

Review by
06/21/2020

No review comments provided

Review by
06/21/2020

No review comments provided

Review by
06/21/2020

“Tyrus is the man! So helpful, clear explanation of what needed to be done, and customer focused”

Review by
06/21/2020

No review comments provided

Review by
06/20/2020

“All of your service reps that come to my home.”

Review by
06/20/2020

No review comments provided

Review by
06/20/2020

No review comments provided

Review by
06/19/2020

No review comments provided

Review by
06/19/2020

“The technician was very professional and polite”

Review by
06/19/2020

No review comments provided

Review by
06/19/2020

No review comments provided

Review by
06/19/2020

No review comments provided

Review by
06/19/2020

No review comments provided

Review by
09/22/2019

“I have a maintenance contract with Estes. I like their services just that much. They are always prompt, efficient and professional.”

Review by
09/22/2019

No review comments provided

Review by
09/10/2019

“All 3 of your servicemen who came out were professional and respectful.”

Review by
09/04/2019

“They exceeded my expectations with their courteousness.”

Review by
08/27/2019

“The technician that came out was great.”

Review by
08/16/2019

“The technicians were very timely when completing the work.”

Review by
08/15/2019

“I would like to recognize DeAndre, the technician that came out the last time.”

Review by
08/15/2019

“I do not think I would trust any other companies with the services they have provided for me. I think I made a sound judgment with choosing them for the services that they have done for me. They do excellent work.”

Review by
08/15/2019

No review comments provided

Review by
08/13/2019

“I would like to recognize the technician that came to our home.”

Review by
08/13/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/06/2019

No review comments provided

Review by
08/01/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/31/2019

No review comments provided

Review by
07/30/2019

“Estes Services met my expectations.”

Review by
07/30/2019

No review comments provided

Review by
07/30/2019

“Britt”

Review by
07/30/2019

“Harry Stansbury did a terrific job and went out of his way to be sure all my problems were solved. He is a very knowledgeable and pleasant plumber and a credit to your company.”

Review by
07/30/2019

“Estes should return and properly fix the issue with no additional charges.”

Review by
07/25/2019

“I have used Estes for several projects and have overall been pleased. On this particular visit, there was some misunderstanding of the charges, and I had to call twice for two adjustments/corrections to my credit card.”

Review by
07/25/2019

No review comments provided

Review by
09/12/2018

“I would recognize the plumber who came out, Bill. He has done a phenomenal job. They really do a good job whenever they come out here.”

Review by
09/07/2018

“We use them a lot and are super happy.”

Review by
09/07/2018

“My dryer is working, and I am happy.”

Review by
09/07/2018

“I don't know if some of the guys that came out here have been trained good or not because they seem to be young. One guy came in about my sink and charged me over $100, was only here 15 minutes, and I am still having problems.”

Review by
08/24/2018

“I am satisfied with them because I can get it all done by one company.”

Review by
08/24/2018

“There is not one individual to single out because they are all wonderful.”

Review by
08/16/2018

No review comments provided

Review by
08/16/2018

“I was satisfied with the man's knowledgeability. When things came up he would explain them to me. That was good.”

Review by
08/08/2018

“They started off with an electrical inspection and they basically ended up bringing my house up to code”

Review by
08/08/2018

“I've been very pleased with the response time and the quality of work.”

Review by
08/08/2018

“I like the fact they have electrical, plumbing, and A/C. I get one company for everything. All three departments are excellent and very professional.”

Review by
08/08/2018

“I would like to recognize Reggie for his exceptional service. He used to come here and do my maintenance. They all do good though. They are very respectful and they don't get my carpet dirty or anything. I will continue to use them.”

Review by
08/08/2018

“The electrician is the nicest young man. He always explains everything to the tenth degree.”

Review by
08/08/2018

“They met my expectations in general.”

Review by
08/08/2018

“All of them were good. The electrician was very good.”

Review by
08/08/2018

“He showed me what I needed and where I needed it. He was all around great.”

Review by
08/08/2018

“I would recognize Johnathan, the electrician.”

Review by
09/15/2017

“They did a good job. They did heating, electrical, and no plumbing. Everything's working up to date now, no problems. They're great—I'd give them an A.”

Review by
09/15/2017

“The gentleman that came out was very nice, very good. They did several electrical repairs. They did have to come back for a warranty and a couple of items, but other than that, it's been working fine. I'd still say A, even with the warranty.”

Review by
09/15/2017

“I've had them for about two-or-three years. They're there when they're supposed to, and they make sure that they put on protective footwear when they're going in and out. Also, if there's an issue, they don't try to get me to do something I don't really need to do. They're very polite, very professional, know what they're doing—I'm very comfortable with them. They've been servicing my H-VAC for about two years, plus they've been doing some plumbing work, and they've been doing some electrical work. I’m very satisfied—A+. The quality of work has been excellent.”

Review by
09/15/2017

“It wasn't major work, just inspection stuff. They did the electrical, heating, and air conditioning. I was overall-satisfied with everything afterward. The customer service was OK—I had to reschedule a couple of times due to weather and being out of town—they were very accommodating. They didn't do a large amount of work, I guess, but it was A work. It was very easy to get ahold of them to reschedule. I don't usually do too much recommending.”

Review by
09/15/2017

“Outstanding—not one complaint. When they say they are coming, they show up, they do excellent work, they clean up after themselves, and if I have a problem with anything, all I have to do is call them, and they immediately respond to what the issue is. I've been with them for 25-30 years. They do air conditioning, heating, dehumidifying, electrical, and plumbing. They deserve an A+.”

Review by
09/15/2017

“I wouldn't say outstanding. They were fine. I did not like their quote on further work. It was something electrical. It was for my mom. An outlet or something downstairs was not working correctly. Everything is working now. I'd give them a C+.”

Review by
09/08/2017

“I like Best Pick Reports. The service provided was excellent. The guy knew what he was doing; he was qualified. The work I wanted done, got done. So, as far as completing the task, that was all A's too. Estes is dumb-expensive. I'm talking about, their prices are through the roof. And maybe it's because it's an electrical company. I mean, it's not even just electrical, because they do a bunch of stuff: electrical, plumbing, all types of stuff. But I had electrical work done, and it was astronomical. The work that I needed and what they charged for that—it was just ridiculous. The work was superb, it was superbly done; I would expect such, for what I paid for it, I would expect there would be no problems, and there hasn't been any problems—so I'm not complaining about the quality of work, but I think those values for service are a little skewed. I think they need to drop those prices, because that's crazy. If price wasn't an issue, their service was superb. The guy came when he said he was going to come, and he did what I asked him to do. He was very informed, he was informative, and he shared information with me; he asked me questions, he answered questions, and he did a very good job of explaining what the issue was, a step-by-step explanation, feedback about what he found—all types of stuff. It was information that I didn't ask for that he provided which was useful. Without price, it was positive, without a doubt. I had them add an electrical socket inside a closet for me, and I had them do some rewiring work inside my attic; I had them check the strip-light to see if it was working. A lot of what they did was checking. The only actual work that was done was drilling a hole, running the wires for the additional electrical socket which worked fine. But beyond that, it was making sure—because I just bought the home, and I wanted to have an electrical inspection. So, I had them do a good once-over, make sure there was no dangers to me or my family in that place; that's something that the home inspection took care of, but with the home inspection, it's different—it's different than having your own guys come and take a look. So, that was something that was important to me. I'd have to give them an A. Also, they cleaned up after. I do enjoy the service that Best Pick Reports provides, as far as that book is concerned, because as a new homeowner and somebody that's not as familiar with the area and stuff like that, that book is very useful—because if you need something done, who do you call? Who do you trust? I just wish that there were more, because in the book—and I even have the app on my phone to be honest—but there aren't that many services to choose from. The companies, for example, say you choose landscaping, you'll have one landscaping company, and they're all aces—I'm sure they do great work, amazing work, but there aren't that many competitors in there to choose from. So, to improve, just add more people to choose from, because that's a source that I'm sure people use—but I would add more people to choose from because then it seems this is a really good company, but this is the only company you have to go with. I would take a B- company. At the end of the day, the best is the best, but you pay for the best, and everybody is not ballin'.”

Review by
09/06/2017

“They fixed a control board on my second-floor A/C unit. I had regular maintenance on July 7th; they didn't report a problem, and two weeks later, my unit went out. They came in, and they turned the blower on continuously, so it wouldn't go off—so I would have cooling on the second floor. Then I called them three days later to find out when I was going to get the control board. I'd give them a C-.”

Review by
09/05/2017

“I got one of those warranties; they came back and inspected the home, and they found some fault with the electrical system. They wanted to charge me a little more than I thought was necessary; they made some minor repairs. I would give them a B. I didn't have to go back and inquire about it or anything; I don't think I had that much involvement with customer service. They came out on time and everything. They were very clean; they had guards on their shoes and stuff.”

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