Atlantic Duct Cleaning, Inc.
5th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Atlantic Duct Cleaning, Inc. has received 4.8 out of 5 stars based on 282 customer surveys.
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5th year as a Best Pick Call
"Atlantic Duct Cleaning, Inc., is a trusted industry leader in providing professional indoor environmental solutions. With the finest equipment available and the highest levels of training and quality standards, we have delivered thousands of successful projects with predictable responsibility and 100 percent customer satisfaction."

Tom Keys | President
Company Information
Services Offered
Atlantic Duct Cleaning, Inc., offers residential and commercial duct cleaning and dryer vent cleaning. The company also performs duct sealing using the Aeroseal sealing process. For commercial customers, Atlantic Duct Cleaning offers kitchen exhaust cleaning.
Company History
Tom Keys founded the company in 1995.
Distinctions
Atlantic Duct Cleaning is a certified member of the National Air Duct Cleaners Association (NADCA). Company president Tom Keys is a NADCA-certified Air Systems Cleaning Specialist (ASCS). Atlantic Duct Cleaning is also an Aeroseal authorized dealer.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington

Compiled Score:

Atlantic Duct Cleaning, Inc. has received 4.8 out of 5 stars based on 282 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/20/2017

“They actually came out twice. The first time I had some issues with the service, but then I notified them of that, and they were immediately in touch, fully rectified that, and treated the whole situation in a very professional and personal manner. Then the service itself was very professional, both with how they came in and had respect for my actual condo with protective clothing and things like that. Just really good quality service both with the actual service itself and also with the customer service team. They really kind of left a good impression in that regard. I'd say they deserve an A.”

Review by
12/20/2017

“They were fine. They were very pleasant. They came in, and they worked great and did everything. Everything was left clean and nice. I never had the ducts cleaned before, so I didn't really know what to expect, but they were just very nice and very efficient. They were an A+. I really only spoke to one person, and it was briefly, but they were very nice. They were fine. when they said they were going to be here, they were here. They said it was going to take so many hours, and they were all within what they had stated. I've already recommended Atlantic Duct Cleaning.”

Review by
12/20/2017

“It was very good, excellent in fact. They had a lot of trouble sealing my ducts, and they spent a lot of extra time here. The people were here for probably, I don't know, I think they were here for like 12 hours, and they just kept on working until they got the duct sealing done down to the level that was within spec. It was a lot of work for them, but they stuck with it so it was good. It's an A+ experience. They were very friendly. They were courteous, they were clean, and they did a really nice job. I've already recommended them to a few other people.”

Review by
12/20/2017

“We had a clogged duct—hadn't had a duct cleaning in a while, forgot all about the stupid thing—and they came out and gave it a good scrubbing and really helped us out. They did a great job. I thought it was A+. They were very personable, the gentlemen that were there, so it was nice having them. There was no big issue. They definitely made sure that they had cleaned everything up, they came in, and they were very nice gentlemen, so it was nice having guys like that in the house, you know.”

Review by
12/20/2017

“They did a very good job. They were very meticulous with what they were doing, made sure they didn't leave anything behind, and kept the house clean. You're dealing with cleaning duct work, so you’re creating dust, but they made sure everything got taken out through their vacuums, and none of that dust got into the house. I would give them an A+.”

Review by
12/20/2017

“The two guys that came were very friendly. They seemed to have done a good job. I don't think there's much more than that. Let's say they're a B+. I didn't go investigate the ducts to make sure everything was gone. All I know is the experience, but I have no way of knowing actually how clean the ducts are afterward.”

Review by
12/20/2017

“They did the duct cleaning. They were fine. I just looked them up based on recommendations other people had. I wish they were a little cheaper, but I understand, so I'd use them again. I had no complaints, and I would recommend them to others.”

Review by
12/20/2017

“Atlantic cleaned my dryer vent. They were really good. I didn't have any issues with scheduling or anything like that or them showing up on time. Everything was good, as promised. I would give them an A+ across the board.”

Review by
12/20/2017

“My impression was that they were very thorough, and they cleaned up. There wasn't any evidence of them having been here or having cleaned our vents. They were very clean and professional about their work. They get an A+.”

Review by
12/20/2017

“They were quick. They got it done fast, faster than I thought. I guess they're an A. I don't know how well they did because I'm not inside the tubes or whatever you call them, the ducts, but I guess they did a good job.”

Review by
12/20/2017

“I had the ducts cleaned. It must have been positive—I don't remember anything bad, so it must have been fine. I had no complaints, and I would recommend them.”

Review by
12/20/2017

“They came when they said they were coming. I think they did a really good job. They seemed to be very thorough, and I was pleased. They get an A+ from me.”

Review by
12/20/2017

“They did duct cleaning. They were professional, and they did a great job. I'd say they'd get an A+. Customer service was very good.”

Review by
12/20/2017

“I'd used them before. They deserve an A grade. They addressed everything I needed, but sometimes their response was slow.”

Review by
12/20/2017

“It was probably six months ago so I can't remember really right at the moment, but it was good. I would give them an A.”

Review by
12/20/2017

“They did what they said they would do. I would grade them A. No complaints.”

Review by
12/20/2017

“They didn't take me to the cleaners. They would get an A+. They were great.”

Review by
12/20/2017

“It was generally positive. I had no complaints with them. No complaints.”

Review by
12/20/2017

“Nothing stood out, but they got the job done. I would give them an A.”

Review by
12/20/2017

“I had no complaints with them. They did excellent work.”

Review by
12/20/2017

“I think they deserve an A grade. Everything was good.”

Review by
12/20/2017

“They were fast and efficient. They deserve an A+.”

Review by
12/20/2017

“Atlantic did a good job. No complaints.”

Review by
12/20/2017

“I think it's been positive so far.”

Review by
12/20/2017

“It was a positive experience.”

Review by
12/20/2017

“I had a positive experience.”

Review by
12/20/2017

“I would give them an A.”

Review by
12/20/2017

No review comments provided

Review by
09/04/2016

“It was excellent. I have no complaints.”

Review by
09/04/2016

“They did work on our dryer ducts. It was an A+ job.”

Review by
09/04/2016

“They cleaned my dryer vent and they did a good job. I would give them an A.”

Review by
09/04/2016

“It was excellent. I have no complaints. I would recommend them to someone.”

Review by
09/04/2016

“They cleaned out my residential ducts. It was quick work, and they did it pretty well. I'd give them an A+.”

Review by
09/04/2016

“Atlantic Duct Cleaning did duct cleaning for us. I wasn't disappointed. A- for them.”

Review by
09/04/2016

“It was excellent. I have no complaints. I'm 1 percent likely to recommend them.”

Review by
09/04/2016

“They did my dryer vents. I needed to get them checked because I had tenants in the house and there was an issue. I'd give them an A.”

Review by
09/04/2016

“They did duct cleaning for my full townhome. The technician was really nice. I would give them an A.”

Review by
09/04/2016

“They just did duct work in the house and in the furnace. They did a good job. I'd give them an A.”

Review by
09/04/2016

“They just did duct cleaning. The work was done fast, and it was good. I would give them an A.”

Review by
09/04/2016

“They cleaned our dryer line once or twice and did a really good job. They were competent and they got the job done. I'd give them an A+ on everything.”

Review by
09/04/2016

“They did duct cleaning. I don't know what kind of duct cleaning, but it was about two years ago. Everything went OK. It was OK. I give them an A.”

Review by
09/04/2016

“It was just a regular, whole house duct cleaning job. Everything went smoothly, no issues at all. They did a good job. I'd recommend them.”

Review by
09/04/2016

“They just did a regular check-up cleaning. They went through and they did a thorough job going through my ducts. I would give them an A.”

Review by
09/04/2016

“They were doing all the ducts in the house. It's been really a long time since it was done. I would say they did a really good job, and they cleaned up after themselves. It was an A+ job.”

Review by
09/04/2016

“It was back in like April or March that they came. They did all the vents for the A/C and then moved on to the dryer vents. They were quick, professional, and did a pretty good job—A+.”

Review by
09/04/2016

“I had an extremely positive experience with them about a year ago. They were excellent, though, no complaints at all. I actually kept their number so I could call them again myself. ”

Review by
09/04/2016

“They did duct cleaning for the whole house. They were gentle and very careful getting in the house and everything. We didn't have any problems with them. I would give them an A.”

Review by
09/04/2016

“They were cleaning our air conditioning ducts. They had good customer service, and they were able to schedule me fast. The pricing was good on everything. It was just a good all-around experience. I give them an A+.”

Review by
09/04/2016

“They did the whole house. The two gentlemen that came, they were very polite. They were very good, very clean, and they explained what they were going to do. I’s say they’re an A. I would definitely recommend them.”

Review by
09/04/2016

“They did our heating and air conditioning. They were on time and efficient. I would say they get an A-. I've never had it done before and they did a fine job. I’ve already recommended them to someone.”

Review by
09/04/2016

“They cleaned all the ducts throughout the entire house, dryer and air conditioning ducts included. They seemed to be very efficient. All went well. It was excellent work. I have zero complaints.”

Review by
09/04/2016

“Atlantic Dust Cleaning were thorough and friendly when they came to clean the dryer. They were great. I’d give them an A. I would highly recommend them. As a matter of fact, my daughter is looking for somebody.  I think I’ll recommend them to her.”

Review by
09/04/2016

“They cleaned my ducts and I haven't had any problems since. I'll admit, I thought it was a very simple job, so I'm not really sure if there was anything that stood out. It was an A+ effort overall, though. There weren’t any issues with them meeting their time window, I remember that. I would recommend them, and I might even call them again myself.”

Review by
09/04/2016

“Atlantic Duct Cleaning did duct cleaning for my entire house. They were the only duct cleaning company that a reputable heating and A/C company would recommend. I was in a situation where there was a rat loose in my house, and it took quite a while to catch it. I called in a variety of companies—deep carpet cleaning, household cleaning, a pest control company, etc.— so this was part of a major cleanup. I found Atlantic Duct Cleaning to be high priced at the time, but because of the nature of the cleanup, I didn't want to mess around. I would probably rate them as top quality, but not best value. I would give them an A-. The minus would be because the people who came were not very communicative about what was going on. I like to have the technicians explain to me exactly what they're doing. And I'd like to know more about how they approach the job. It helps me evaluate whether or not the service is worth it. In terms of thoroughness, that's why I would give them an A- and not a B+.”

Review by
09/04/2016

“My experience with them was definitely positive. I was pretty impressed. They did duct cleaning in the whole house. I liked the professionalism of their crew. They explained everything before they did it. They answered all my questions the entire time. They were very clean and neat. They did a great job. I've been in the HVAC industry for forty years so I've seen a lot of good and bad, and these guys really stood out. I give them an A+. They worked with my schedule, too. I had to take my granddaughter to school and they worked within that time window. They were on time and they did a nice job—got out in a reasonable amount of time. I have already recommended them to someone. ”

Review by
09/22/2015

“We had some duct cleaning done on our house in Virginia. Atlantic Duct Cleaning came out when they said they were going to come. They did everything they said they were going to do and didn't leave a mess when they got through. They took off the diffusers and cleaned out the ductwork. I called them up, and a few days later, they showed up. Matter of fact, I think they did our son's house, which is right next door, at the same time. They get an A rating from me. We'd call them again. I wouldn't say there was anything I'd ask them to do differently from what they did.”

Review by
09/22/2015

“Atlantic Duct Cleaning did an excellent job. They were prompt. They were clean. They did a good job. They let me see the work—I got a stepladder and looked at it. The air quality is much better since they left. I had a really bad experience with somebody who gave me an estimate then went way over the estimate. This company didn't do that at all. What they said they were going to charge is what they charged. I like them; I'd do it again. I have over 1,600 square feet of apartment, and the vents run from the furnace around the outside edge of the apartment. They did a good job cleaning it. They get an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning serviced our home probably a year ago at this point. They were very thorough. They cleaned up after they completed their work. They were on time and just pleasant to have in the house. This was a fairly large project. We were doing some home renovation at the time, so we'd been accumulating a lot of dust in the house. Once we were close to done, we had them come over. They vacuumed out all the ducts and then resealed the ducts as well. I would give them an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning did work for us just a few months ago. I like that they cleaned it up. I wasn't here when it was done. It was part of a home purchase; I didn't actually have any interaction with them. I chose them because they were referred by the people who put in the HVAC system. I would recommend them to somebody if I had the chance. I'll give them a B+. I still had some sediment and stuff coming through the ducts. Since it was a new system I just assume it got left behind when the ducts were cleaned.”

Review by
09/22/2015

“We had some dryer ducts done by Atlantic Duct Cleaning, but it's been a while. They handled the work briskly. We have a dryer located in a closet that is difficult to maneuver with the hoses. They were patient in dealing with that, so we appreciated their patience dealing with a difficult situation. I would give them an A+ because of dealing with the difficult dryer and maneuvering. I'm hoping that they will come back the next time that we need them.”

Review by
09/22/2015

“Atlantic Duct Cleaning did work for me a while ago. They were referred to us by our A/C cleaning company, and they did a good job. They cleaned up after themselves. They explained everything. It took about two or three hours. It was duct cleaning, and we have a pretty big house. They found errors that the last company we hired did. That company didn't do it properly, and Atlantic Duct Cleaning showed us how to do it. They fixed it. They were an A.”

Review by
09/22/2015

“The duct cleaners that came were excellent. I'm pretty sure that was Atlantic Duct Cleaning. They did an excellent job. They were prompt. They were thorough. They were very professional, and they didn't make a mess of the house. They did the whole house. We have about a 4,000-square-foot house. I also asked for dryer vent cleaning, and they did that too. They were clean and timely. They could answer all my questions. They're definitely an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning did a simple dryer vent cleaning. My parents were the ones who were there when they came so I never really interacted with them much. I originally found out about them from the Fairfax– they do a Best Picker catalog and there are five companies in that particular field. I'll give them a B+. Shortly thereafter I felt like there was a dirt dust that I found in my dryer vent so I wonder if they really got the whole thing from both ends or just one.”

Review by
09/22/2015

“Atlantic Duct Cleaning came last spring, in May. They were very efficient. When they came in, they put down some protective covering on the floors to stop tracking mud. It was raining that day. They were very friendly and efficient, and they did their job quickly. It was great. They basically just did a basic duct cleaning, where they plug in their vacuum to our HVAC system and cleaned out the air ducts. I'd grade the company as an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning was thorough in their work, and they were kind and considerate. They wore booties on their shoes so they didn’t track mud or dirt into our house. They did duct cleaning, and we asked them if they could open up the machine so we could see the dirty filters inside. We were able to take pictures for our records, so they were very accommodating. I would give them an A for their excellent work.”

Review by
09/22/2015

“Atlantic Duct Cleaning did some work for us a few months ago. They were thorough. They were quick. They were respectful. They cleaned out the ducts and the dryer vent. They responded quickly. They came when they said they were going to come. They were done before they said they were going to be done, but they were just as thorough, and the guy was super nice. I'd give Atlantic Duct Cleaning an A for sure.”

Review by
09/22/2015

“Atlantic Duct Cleaning came in and did their job. They did it well and left the house as clean as they found it. I would classify it as a big job. It probably took a couple of hours. They just cleaned the ducts. They removed vents and vacuumed them out. They vacuumed up any debris that fell on the floor. They’re A+.”

Review by
09/22/2015

“Atlantic Duct Cleaning came in, and they were on time. They were professional. They did a good job and answered any questions we all had. We were more than happy. They just cleaned the vents for us. That was a small job in a small townhome. The customer service was really good. Atlantic Duct Cleaning gets an A+ from me.”

Review by
09/22/2015

“I liked Atlantic Duct Cleaning because there was no confusion, no nonsense, and no surprises, which is unusual. They did duct cleaning for me. They were timely. They were polite. That's not always the norm these days, so it's always a pleasant experience when that's the case. I give Atlantic Duct Cleaning an A grade.”

Review by
09/22/2015

“I liked Atlantic Duct Cleaning because they interacted. They actually told me the whole process and showed me different areas in the ducts that were closed off, and I didn't realize it. They were really personable. It was a condo, so it was a small job. They just cleaned the ducts in my condo. I'd rate them as an A+.”

Review by
09/22/2015

“They were nice, but they didn't really do a thorough cleaning. They also left a couple of those ducts—they unscrewed it to clean it but they didn't put some of them back on. They were nice people. It was just a 3-level townhome, so it was a pretty small job. They left a little bit of a mess around. It wasn't as detailed a cleaning as I expected. They were average, neutral, like a C grade.”

Review by
09/22/2015

“I wasn't home when Atlantic Duct Cleaning actually did the service, but my husband was. They did a good job cleaning our vents. They came in the house and cleaned the vents inside, and then they went down into our crawl space, where they suctioned out basically everything out of our vents—stuff that had been dropped down there and all that. I would give the company an A grade.”

Review by
09/22/2015

“I just moved in, but they came when they said they would. They cleaned it and left. I have no reason to think they didn't do what they were supposed to do. I guess I would recommend them to somebody else. It was a single-family home, but it's not really big. It's got two rooms downstairs and then kind of a loft space with two rooms. I'll give the company an A.”

Review by
09/22/2015

“The technician from Atlantic Duct Cleaning was friendly, and the job was done properly. They cleaned the ducts. They had the right equipment and knowledge, and they even cleaned out the dryer vent. They did a really good job. I’d give them an A+.”

Review by
09/22/2015

“Atlantic Duct Cleaning did work for me. I think it was pretty efficient. It went as scheduled. I'm happy with the service. We just got moved into a new place, and they basically cleaned out the ducts before we moved in. They’re an A-grade company to me.”

Review by
09/22/2015

“I wasn't at home when it happened. I just know Atlantic Duct Cleaning did a good job. It wasn't a big project. It was just a standard duct cleaning for a smaller house. I'd rate them as an A.”

Review by
09/22/2015

“They did a fantastic job. They sucked out all the dust that sticks in the pipes, so our old ducts are clean now. They did a really great job—five stars. It was excellent. They earned an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning did a super job. I was very pleased. I should have had it done five years ago, when I bought the place. I would like to thank them for having a very good workforce.”

Review by
09/22/2015

“Atlantic Duct Cleaning was very helpful. They went above and beyond, and they seemed very capable. They were very professional. What stands out is how friendly and professional they were. I'd give them an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning was fine. They arrived on time and did what they needed to do, as far as I can tell. I would recommend them to a neighbor if they asked. I don't have any complaints, so I'll give them an A.”

Review by
09/22/2015

“I think Atlantic Duct Cleaning was very good at explaining. They came on time to clean. It was a small job, just cleaning the ducts. They were OK. I spoke to them and got an appointment. Everything was smooth. I'll give them an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning was fine. They were efficient. They were courteous. They did a good job. They cleaned out all my ducts. I have three levels. They cleaned out all the major ducts and put everything back. We'd give them an A.”

Review by
09/22/2015

“They did a whole-house duct cleaning and the dryer duct cleaning as well. They were good. They did their job. They were very personable and did their work. I'd give them an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning was great. They did duct cleaning at a town house for me. It was just really good. We just had some other work done in the house. They’re an A-grade company.”

Review by
09/22/2015

“Atlantic Duct Cleaning fixed the problem. They told me some things that I didn't know were a problem. It seems to be working fine. They were nice and knowledgeable. I'd give them an A.”

Review by
09/22/2015

“Atlantic Duct Cleaning was fine. They came in, they cleaned my ducts, and they left. They were nice. They did what they were supposed to do. They'd get an A.”

Review by
09/22/2015

“I got my duct cleaning done. The whole experience was efficient and smooth. Atlantic Duct Cleaning cleaned my ducts. I have a townhome. I'd give them an A grade.”

Review by
09/22/2015

“Atlantic Duct Cleaning expedited the job and did it very well. They cleaned the ducts, and the service went very well.”

Review by
09/22/2015

“I had some work done by Atlantic Duct Cleaning months ago. We're very happy with it.”

Review by
09/22/2015

“Atlantic Duct Cleaning did a good job, and it was OK. I think they did a fine job. I'll give them an A.”

Review by
09/22/2015

“I thought Atlantic Duct Cleaning were fine. I'd probably give them a B.”

Review by
09/22/2015

“Atlantic Duct Cleaning did a really good job.”

Review by
09/18/2015

“Atlantic Duct Cleaning just seemed to do a fine job. They cleaned our ducts, and they sprayed some stuff to seal them. I chose them because someone recommended them. Atlantic Duct Cleaning is an A-grade company.”

Review by
09/18/2015

“Atlantic Duct Cleaning did work for me. They cleaned up after themselves. It seemed good. The price was decent. They were in and out. They didn't have to bother us. They went about their work. It was over a year ago. I'll give them a B+. I don't want to give them a perfect when I don't remember.”

Review by
07/30/2014

“They actually saved us because we were having all sorts of problems for months. Basically our dryer stopped working and we had all these people come out to give us estimates and they really figured out what the problem was. It was really a clog up in the duct. They were great. I'd give them an A.”

Review by
07/30/2014

“They came by and we had the dryer vents cleaned. The dryer still didn’t work but they were able to come back and try it again and they explained to me that everything was fine. It was all fine. I have no complaints. They were recommended by the condo manager for my condo building. I'd give them an A.”

Review by
07/30/2014

“They arrived on time. They provided thorough service and the result is that the duct that they cleaned out is so clean now that the appliance, it was connected to a dryer, and that dryer’s performance has been boosted significantly as a result of the duct cleaning that they did. I'd give them an A.”

Review by
07/30/2014

“They worked for us several years ago, and it was absolutely fine. It was efficient. They seemed to be there a while, and they took off the ducts. The quality of their work seems good to me. The customer service and workers were good—they were fine. They got the job done, and I’d rate them as an A.”

Review by
07/30/2014

“They came on time, and they were able to inform me about what they'd be doing. They were not extremely expensive. I would rate it between fair and excellent. Everything's fine. I haven't had any issues, so I never had to call their customer service. I would use them again, and I would rate them as an A.”

Review by
07/30/2014

“We’ve always been very happy with them. They're very prompt. They come when they say they're going to and they do a good job. They're courteous. They even told me this last time that I actually could get by with doing it every other year and I said it was easier to remember it on a once a year basis. We have been very happy with Atlantic. I'd give them an A grade. They do excellent work.”

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