-
Find a companyAbout us
-
AreaSet
FEATURED REVIEWS
“Found the crew to be very professional and knowledgeable! Job was completed right on schedule.”
“They have a fantastic service, from people who picked up the phone from the start to the technicians who came and done the job, everything was perfect.”
“Ricky Miller was very professional and gave straight-up advice. No games, just friendly advice.”
“cOMMUNICATION IS EXCELLENT AS IS THEIR SERVICE. HIGHLY RECOMMEND.”
“We have a contract with CroppMetcalfe since we bought this house and most time happy and THANK YOU!!”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“I have been a client of CroppMetcalfe for a long time and I am satisfied with their work”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“I have received good service in the past -- pest and HVAC unit. But recently, I had difficulty trying to book an appointment and to make a payment. There was a long wait when trying to book an appointment for pest management, then the service agent disconnected while we were talking and never called back. I called back later and it took about 10 minutes to get someone online. When I booked an appointment for HVAC inspection via email, I had to make a payment and called and gave my cc information. I later received an email saying it didn't go through because they probably had not captured the number correctly and I was told to use your online system. The link I was provided didn't work for that, so I had to seek another link from the agent.”
“Found the crew to be very professional and knowledgeable! Job was completed right on schedule.”
“It took four technicians four different visits to figure out the problem with my AC unit. Lots of miscommunication on the end of the technicians which caused even further frustration. I have been using Cropp Metcalf for over 20 years and I’ve never had an issue until now.”
No review comments provided
“Very unprofessional. Did not communicate timing, came with no solution, solution did not work in the end and still sent huge bill at the end. Told me someone will call to provide a real solution but no one did.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Techs seemed knowledgeable but having difficulty with getting a response to communications.”
No review comments provided
“They are punctual, friendly, skilled, knowledgeable and dependable”
“I feel that the twice a year maintenance check is important to the safety and reliability of my HVAC system.”
No review comments provided
“The company was unresponsive to my requests for a quote. I had too call several times before someone responded. The resultant was the salesman sold me a unit that was inappropriate for the installation. The job was not completed per code and after several calls, I eventually was contacted about completing the job. In order to make the unit comply with code, something like an additional $2000 dollars was needed to finish the job. If the salesman had understood what was required and discussed other less disrupted options, I probably would have opted for a different unit. I also contracted for duct cleaning and given a date when that would occur. No one showed-up on that date. It took me several calls to eventually get to the person who schedules duct cleaning and was told that no one had scheduled anything with him. Once again, I don't feel the company follow-up on what was contracted. If someone wants to call and ask for additional details, fine. My experience is that no one will.”
“Great service, knowledge technicians”
No review comments provided
No review comments provided
No review comments provided
“They have always been very timely and good. I have no complaints about anything.”
“I trust this company as CroppMetcalfe never tries to sell me anything that I do not really need.”
“They have a fantastic service, from people who picked up the phone from the start to the technicians who came and done the job, everything was perfect.”
No review comments provided
No review comments provided
“Ricky Miller was very professional and gave straight-up advice. No games, just friendly advice.”
“My experience with my HVAC contact has been excellent in response time. My 2nd plumbing contract has been less so. Lack of direct communication and timeliness is not as expected. It necessitated additional contact on my part. Without ever talking directly to service provider. Many of my friends/neighbors are price shopping. I feel ultimately with contract discounts, my fees are reasonable. I know I get priority service. Many are looking for lower fees, especially in these difficult times.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Our experience was awful. Mixed messages, technicians blaming one another, months to get a new, very expensive a/c/heating system, shoddy work on the air vents, etc. etc. Will never use again”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“We have used them for many years and have been consistently pleased with their work!”
“Excellent service (as always).”
No review comments provided
“Excellent work ethic”
“Always professional and courteous.”
“Always professional, equipment works”
No review comments provided
No review comments provided
“cOMMUNICATION IS EXCELLENT AS IS THEIR SERVICE. HIGHLY RECOMMEND.”
“After my most recent experience, I would not recommend CroppMetcalfe to any friend or enemy. Before I believe the company offered excellent, honest service but no longer feel that way.”
No review comments provided
“Too expensive, inconsistent messages among service people, too many recommendations for unnecessary, expensive work”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“I have had a service contract with them for a number of years now. Sometimes the service is good, sometimes it is excellent, and sometimes it is less than good.”
No review comments provided
No review comments provided
No review comments provided
“I have used other companies but I am most pleased with CroppMetcalfe.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Always superior. Excellent servicemen.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Didnt solve the issue, left tape on the vents keeping them covered, got mud in the house.”
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
No review comments provided
“Very courteous and efficient.”
“CroppMetcalfe met my expectations in all areas.”
