TOPTEC Heating, Cooling, Plumbing & Electrical, Inc.
5th year as a Best Pick
Best Pick 2017
certified company
Based on 323 Surveys
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TOPTEC Heating, Cooling, Plumbing & Electrical, Inc. has received 5 out of 5 stars (A-rating) based on 323 customer surveys conducted by Best Pick Reports.
5th year as a Best Pick Call
"Our goal is simple: your total satisfaction. We take pride in our business, and no matter what kind of project we complete for you, we believe you'll notice the difference from the moment we answer the phone to the time our technician leaves your home."

Joe Torossian | Manager
Company Information
Services Offered
TOPTEC is a full-service mechanical, plumbing, and electrical contractor that also provides professional air duct cleaning services for both residential and commercial customers. TOPTEC offers many services related to indoor air quality, including dryer vent cleaning and installation of air cleaners, humidifiers, UV lights, and fresh air exchangers.
Company History
The family-owned-and-operated company has provided HVAC and duct cleaning services to the Chicagoland area for over two decades and has expanded to include plumbing and electrical services.
Additional Information
TOPTEC states that it uses only equipment and source-removal material certified by the National Air Duct Cleaners Association. The company provides 24-hour emergency service, free in-home estimates on all new equipment, and up-front pricing.
Areas Served
North Shore, Northwest Chicago Suburbs, Southwest Chicago Suburbs, Western Chicago Suburbs

“They did the duct cleaning. Their service was great. The technician was outstanding. He did really well. I would highly recommend TOPTEC.”

“I use them all the time. They checked out the furnace and cleaned out the dryer vent. They're great. I'd give them an A+.”

“They do duct cleaning. They're very communicative. I would give them an A+.”

“I've been with them for quite some time. They do duct cleaning, and they installed my heating and cooling when I needed it replaced. They did some troubleshooting. They're very responsive. I'd give them an A.”

“I liked TOPTEC, and when we have our ducts cleaned again, we will call them back.”

“What they did is, they came in, cleaned my furnace, and did the yearly checkup for heating. I have no complaints. They are very good; the best.”

“They did a fantastic job putting in my furnace and air conditioner. I have no complaints at all.”

“They've been coming here for six or seven years. They just did a fall checkup of the furnace, and then they replaced a filter. I'd give them an A+. We already have recommended them many times. They're just professional. They're very knowledgeable. The owner is really good. They installed our furnace a as well, and when they installed it, he was the only who asked us pertinent questions, and so he knew a lot about what was going on.”

“They did a new furnace and air conditioner. I'd give them an A+.”

“They took care of a dryer vent for us. I'd give them an A+.”

“I had duct cleaning done by them. I had no complaints at all. They have a good bunch of guys working there. Some of them have been there for a while. It's a good group.”

“The duct cleaning they did was done a while ago. I had no complaints with them.”

“They did duct cleaning. They were very thorough, they cleaned everything, and they got everything done in a timely manner, so I had no complaints at all. We were very happy with the service. The guys were very friendly, they explained everything, and they cleaned up after, so everything went really well.”

“They did duct cleaning for me. They were good. They took me out and showed me what they removed from the ducts and gave me some tips for the future. We've gone through some duct cleaning and threw caution at it. They weren't trying to sell their products in the meantime. They were just saying, 'If you don't use us, use someone a little more frequently.' That was appreciated. I'd give them an A.”

“The technicians that came out were very nice and knowledgeable, and they were also very careful to cover my flooring and carpet while they were doing their work. I would say they're an A.”

“I had no complaints.”

“TOPTEC was good. They were nice, and they did a good job. They cleaned out a dryer vent. I would recommend them. They're a grade-A company.”

“They were very thorough. They did duct cleaning, and they installed a new furnace and air conditioning unit. So far, I've had no issues with any of it. We've always used them. I'd rate the company as an A.”

“I liked the fact that he was working at a neighbor's house, and when I just stopped over to talk to him about it, he came over and took care of it. They did dryer vent cleaning for me. I chose them because and I trust the companies my neighbor chooses. I'd give TOPTEC an A.”

“He found some things that were wrong, and he fixed them on the spot. I think the guy knew what he was doing. I had talked to him before because I had a cat, and I didn't know what to do with the cat; the dog stayed. He knew what he was doing, and he knew what to tell me to do. We were concerned because we had just had the house painted. They had painted over the vents, and they were going to have to match up the paint. They did a pretty good job. He cleaned the dryer vent, which I had scheduled, and then he also replaced a part that shouldn't have been on there with the part that was supposed to be on there. They set up a new outside the dryer vent. That was good, and I was glad that he did that, too. Then he showed me pictures of the vents after they had been cleaned. They deserve an A rating.”

“TOPTEC did what they were supposed to do. They cleaned my ducts. They were recommended, and I would give them an A.”

“TOPTEC was fine. I liked that my ducts were clean. The company gets an A grade from me.”

“They cleaned our ducts, and they were fine. They were local. They worked fine on everything. I'd give them an A.”

“They were on time, and they did very good work. They did some work on my humidifiers and my furnaces, and they cleaned the ductwork. The house we bought had already had service here, so we had their number. We wanted to use someone who was already familiar with the house. I'd recommend them. They're an A-quality company.”

“TOPTEC did the work. They did it on time, and they did it well. They were recommended. I would rate them as an A.”

“TOPTEC was great. The technician was fantastic and explained everything very clearly. Also, they went above and beyond to help with some other things, which made me want to use them again. They cleaned our air ducts and our dryer filter, and I would definitely give them an A grade.”

“The guy who did the work was professional, and he did a great job. He kept the surrounding area clean while he did his work. It was a pleasure from beginning to end. They're an A+ company.”

“I like TOPTEC's customer service and their quality of work. They service our air conditioner and our furnace on a yearly basis, and they clean the ductwork. I chose them because they're local. They get an A in my book.”

“They were great. They were fast and knowledgeable. They cleaned our ducts, and I'd give them an A+.”

“I had the air ducts all cleaned out. Everything is working outstandingly. The service people were prompt and very competent. They were very conscientious and cleaned up afterward. All in all, it was a very good, strong, and professional experience with TOPTEC. I would give them an A++.”

“TOPTEC did a good job. They did duct cleaning and put in a new A/C. I've used them multiple times. I would definitely recommend them to a friend or neighbor. I haven't had any issues with them at all. They get an A grade from me.”

“TOPTEC did a good job. They cleaned the ducts and the furnace. They explained everything very carefully and showed me everything that they could do for me. I was very pleased—I'd give them an A.”

“They are fabulous. We've used them several times, and their technicians are always great. They call when they're supposed to, and the service is always very prompt. We've never had an issue with them. We have two furnaces and two A/Cs, so they do routine servicing for us. Also, part of our humidifier system had something that backed up, and they came and replaced parts. I chose them over a different company because we've always had good luck with them. I'm a broker in town, and I've referred them to clients, too. We've gotten good feedback. I'd definitely give them an A.”

“We had a new furnace and air conditioner installed, and TOPTEC cleaned up after themselves. They did a really good job as far as cleaning up. They also did duct cleaning for me, and they've done furnace work for us in the past, like cleaning. I would give them an A+.”

“TOPTEC did a humidifier repair. They're always prompt, and they're very professional. They're careful not to make a mess. They always explain everything to us, and they fix things. They do a good job, most importantly. I would probably give them an A+ grade.”

“TOPTEC did a good job on the duct cleaning. He kept everything clean, and he put up some dust pads so he wouldn't make a big mess. I wouldn't hesitate to call him back. I did not have any issues; it worked out well, and he did a nice job. I'd rate them an A.”

“I would definitely recommend TOPTEC. They did my duct cleaning after my painter recommended them to me. The workers were friendly and knowledgeable. They're a grade-A company.”

“They do a good job, and they're honest—they do what they say they're going to do. They did some work with the blower. I chose them over a different company because I have used them for a long time—when I built my house, they installed all the equipment. I'd give them an A.”

“Their work is an A+. They're another great company. They actually came out and did a service check on our HVAC. The guys were very professional and very prompt, and they were good on the follow-ups, too. Eventually, we're going to have them replace an HVAC unit in the house. We're just saving our pennies right now for that, but I've recommended them to a few other people who I know because they are excellent.”

“TOPTEC's people are very customer-oriented. They did a superior job. They did it in the time they said they would do it, and they were very pleasant to work with. They took care of our ductwork and replaced our furnace and air conditioner. I don't think we had used the company before. I would give them an A+.”

“I thought the work TOPTEC did for me was excellent—all good. They clean my furnace; I have been using them for seven or eight years. The workers are excellent. They have never had to come back out for any reason after work was done. They deserve an A+.”

“They do a wonderful job. They respond quickly and take care of the problem, and they're courteous in the meantime. We have a tankless water system, and they've repaired that. They cleaned up behind themselves. There was a part they had to order, so it delayed the repair. I'd give them an A rating.”

“My experience with the company has been very good. They're a very good outfit. They're very good—better than most. They've given me great service. They put in a new air conditioning unit and a new furnace for me. They did so for my daughter, and they did it very quickly. When we had that first real cold weather in January, my daughter's furnace conked out, and I didn't know who to call except TOPTEC. I called them and told them who I was—they know me because I've been a good customer of theirs for the last few years—and I asked them if they couldn't please help my daughter out because her house was going to freeze up. They got out there the very next day and put in a whole new furnace. That was pretty amazing because everybody was having trouble. They clean up well after they are done. I'd give them at least an A—possibly an A+.”

“I can't remember what I had them out to resolve, but I did not have a bad experience with them. This was my first time using them, and I chose them because a friend told me about them. I'm assuming I did not follow through with using them. I'm thinking I had them come out to quote me for something involving ceiling wiring, but I ended up having my brother-in-law—an electrician—help me do the work. TOPTEC quoted me, though, and the guy who came was an excellent, personable guy. He was a really good people person, and so on. I remember now that I did not use them, but I'd say they were an A for the customer service experience.”

“I think I was away when they did the work, but my wife was happy with them. They were professional, efficient, on time, and that kind of stuff. It could have been a couple different things that they did for us; we actually replaced an air conditioner and did air duct cleaning, but I think those were two separate incidents. The customer service, when I made the initial call to them, was very good, and the attitudes of the workers were very nice. I'll give them an A+ grade.”

“They put up a light for me, and the work quality, the workers, and their cleanup were good. They completed the work in a reasonable time for me. If I were to mention the company to a friend or a relative, I would say that they're a good company. The customer service was good when I called in. I'd give them an A+.”

“The technician who came out was very friendly, and he explained everything that he was doing. He first came out and serviced the air conditioner in the spring, and then when I needed the furnace serviced in the fall, they sent the same technician. It was nice because I already knew who he was, and he knew the house and where things were; it went very smoothly. There is no contract with them. They just did maintenance. They communicated well with me. They earned an A+. I have shared their contact information with my neighbor, so actually, I have endorsed them to my neighbor.”

“I've used them for 15 years; they are reliable, and I've always had a positive experience. The most recent job was just a routine furnace and air conditioning cleaning, but they've installed a new furnace also. It's been probably 15 years, and they've always been reliable and haven't had any reason to change. They're very good, knowledgeable, capable, and considerate—an A+”

“Working with TOPTEC was positive because of their quality of service, craftsmanship, and products. We had some new equipment installed, and it's great. I didn't have any issues with the cleanup at all. They get the A+ grade.”

“They changed a piece in one of the furnace—one small piece. We've been with them for many years. We like their service. When we call them, they come immediately, so we stay with them. I give them an A+.”

“They installed an air conditioner and a furnace, which took care of two things that I needed pretty quickly. The air conditioner went out, so I had to replace that, and the furnace was due for a change because it was 20 years old. We went to a contractor show, and they were there. I would give them an A+ for their service.”

“It was great; they were great. They installed our furnace, and we've had no problems. I'd rate them as an A+.”

“TOPTEC did our dryer vent. They were neat and on time, and they cleaned up after themselves. They got dead birds out of my dryer vent. This was not my first time using them; we've used them for our furnace and our air conditioning before. I feel that they communicate well with me when they service me, and I find them to be very respectful of my home. There has never been any need for any follow-up on any services that they have performed. They deserve the A.”

“TOPTEC did some work for me, and it was fine. They cleaned out our ducts. I think the work was done within the last year. They showed up on time, and they cleaned up well. I would use them again. I'd give them an A rating.”

“I've had duct cleaning done by the company. They were here a year ago to do the duct cleaning. I'm satisfied; everything was great.”

“The workers were efficient, and they seemed to be pretty professional. They did a dryer duct cleaning. The workers were good. I would use the company again; I chose them because they had done a similar service for me in the past. I would give them an A.”

“I thought TOPTEC was just fine. They responded quickly and efficiently, and I have no complaints at all. They cleaned out some pipes that led to the outside, and the work was finished very promptly. They had to put the furnace and the air conditioner in several years ago, so when I needed them replaced, I went back to them. They were an A.”

“They're good. We have a service contract, so they take care of our business and our home. They put new furnaces in our basement, and now they clean them and do whatever the routine maintenance is to make sure that the furnaces are functioning properly. We have been using this company for four or five years; they follow through. I would give them the A grade.”

“I've been with TOPTEC for a number of years, and overall, I've had a good experience. The last time, they did heating work for me, and the quality of the work was good. They provide good service, and the cleanup is always fine. I have a service contract with the company. I'd give them an A.”

“The workers were good, and they did the job well. They've come and done several jobs for us, and they've done a good job. I can give TOPTEC an A.”

“They've provided heating service, and they've done repairs. I've used them more than once; it's not that we've had a lot of repairs, but they do the spring and summer maintenance for us. They usually seem to know what they're doing. It's just maintenance and repairs as needed. I'd probably give them an A-.”

“TOPTEC came and checked my water heater for just a preventative maintenance check because the company that installed the water heater went out of business. When I phoned them for an appointment, the customer service was very nice; they were very friendly. I would contact this company in the future. I give them the A grade.”

“They took care of our furnace; that was a while ago. They did a good job, so I believe I would contact them in the future. Based on their quality and service, their grade would be an A.”

“They did my furnace, and it's fine so far. The work was done this past summer. I like that they're very attentive. They did a great job, overall. If a friend or neighbor were to ask me about TOPTEC, I would say that they did good work, and I'd give them an A.”

“They did the initial installation. No contract—they just came when we called. We had three or four estimates, but I think it was TOPTEC's product that sold us. They are respectful of our home. We would call them again, and I would recommend them to my friends.”

“TOPTEC did electrical work here that was positive. They just did some electrical work, and they were good. It was my first time using them, but I would use them again. They're a local company.”

“I think they did some rewiring. I think it's a fine company; he's OK. They showed up on time. It was my first time using them, and I would probably use them again. I would maybe recommend the company to my friends.”

“They replaced our furnace and air conditioner last year. It was negative to spend the money, but they came in time for this winter. They were fine and cleaned up after their service. I wasn't involved with it—my wife was—but I would recommend the company to my friends.”

“TOPTEC has been doing all kinds of things for us, and overall, it's high-quality work. They've fixed leaks inside and done gutter work outside, as far as redirecting outside water. They've put in a new sump pump, and they also did the HVAC work—the vent cleaning. Their cleanup is fine—no problems. I would definitely use the company again. I chose them over other companies because my wife told me to; she's familiar with them. I'm from a different area, but she's used them before. I'd say they get an A; the only reason it's not the A+ is because there were some problems, but they came back and fixed them to my satisfaction.”

“This time, TOPTEC did follow-up seasonal furnace cleaning, but they have done more than one job for me. They've installed a whole house generator, a furnace, and an air conditioning unit. I like the owner's knowledge, technically. We've used them at our hall, and we used them at our church years ago; I've had a lot of exposure to them. At times, they've had to come back out—things happen. It's been seldom, but at times, we've had to have them make adjustments. There was one problem in my personal house, but they followed up quickly. Their scheduling is excellent. Obviously, if you have plenty of lead time, anybody's OK to work with. It's when you have a really major problem because, basically, they try to get out that day, but sometimes they can't because they're already scheduled. They've earned an A in my book.”

“TOPTEC cleaned our air ducts. I got other estimates, but we liked them better than the other companies. I appreciated that they were on time and that they cleaned up after themselves. They were very thorough and even advised us about some options that will be very helpful. I'd give them an A+ based on their service and the quality of their work.”

“They're the only people I will let work on my house. The owner is involved—he wants to make sure we're taken care of—and every single technician that's ever come out here has been professional and very polite, they always clean up, and they make sure the job gets done right the first time. They're top-tier.”

“TOPTEC explained what they were going to do very thoroughly, and they did a good job. They cleaned the ducts and installed a heating and air conditioning system. They should get an A+.”

“We were completely satisfied with them. They're a very, very good company. What was best was they did the job in a nice and friendly manner. They did the duct work and did the service. I thought the service was very good. A+.”

“We've had them in our home now for years, 10 years or so. They've always been very efficient and very courteous. We're very happy with them. I think I probably have had two or three different people through, and they always remember me, chat away, and they're very personable. And that I appreciate. They get an A, definitely.”

“Everything went well. They were good, responsive, on time, cleaned up well, and we were happy with their work. A+.”

“They've done both heating and air and duct cleaning for me, and everything has gone very well. They fixed up once and it's done. I don't have to call them back to fix the same thing. That's a pretty big deal. They have never performed beneath my standards. I've never been disappointed with a job they've done. They do a really good job. I would give them an A.”

“Everything went well. I believe they did some duct cleaning and heating and air. I like their professionalism, reliability, and the knowledge that the technicians bring. They've never disappointed me, and I like how they solve the short-term problems. I also like that they tell us what we could potentially need in the future. That helps us plan, because things add up and it's always good to know what we can expect next. They're an A.”

“Everything was fine. We've used TOPTEC for years, for three different places. They're so professional and so nice. I've never had to call them back to fix anything. I would say they're excellent, and we'd use them again. We recommend them to everybody we know.”

“I've used TOPTEC, and I think they're fabulous.”

“Everything has gone all right. I'll probably even be getting them out later on this year. They cleaned my ducts. No heating and air work; it's always been duct cleaning. I thought they were professional and did a good job. They asked me if it was OK to do this or do that. They asked my permission, so I had no problem with it. I would give them an A.”

“TOPTEC cleaned my air ducts out and cleaned and fixed my furnace. I have been happy with all their work. They did a good job.”

“We've done duct cleaning, and they've redone some of my ductwork. They also do plumbing, so they've done a little bit of everything. I know a lot of the folks over there, and they're easy and great to work with. I recommend them. They're an A+.”

“They did what they said they were going to do when they replaced my hot water heater. I thought the work done was OK. I did have them clean air ducts a couple years back. I was satisfied with them. If someone was looking for a recommendation, I'd tell them they would be all right to use. I'll give them an A.”

“It was fine. They were prompt and stuck to their quote. They have never disappointed me. I've never had to call them back to fix something they didn't get right the first time. I feel like they get an A.”

“Everything is fine. I would give them an A+.”

“They usually come when I'm at work. My husband was home, so I can't really speak about any one particular person. They always call on time and always come to the appointments on time. They've done their job well, so I don't have any complaints about them. I've never had to call them back to fix anything. They're an A.”

“They're very reliable, and we've used them for years. They're very knowledgeable. I've never had to call them back for work that didn't get done right the first time. They've done the dryer vent cleaning, and I think they may have done the air ducts a long time ago. I'd give them an A.”

“Everything went fine when I used them. At the home I lived in Moline, they did a furnace repair for me. Here in Round Lake Beach, they did a duct cleaning. I think the company is run very professionally. They've never performed beneath my standards. I've never called them back to fix something they didn't get right the first time. They get an A.”

“Everything has gone well. If I had a problem I'd call up, and they'd fix it right away. They've been responsive when I've needed them. I enjoy doing business with them. I would go with an A.”

“Everything went fine. I think that they're punctual, and they've never let me down. They're great overall. They get an A.”

“It has gone well. Yes, we're happy with them. A.”

“Everything has been all right. I look forward to having them out in a couple of months. When I've needed them, they're Johnny-on-the-spot, they're right there. For my semi-annual maintenance, if I forget to call, they call me. I think that's a good arrangement. They haven't performed beneath my expectations, and I've been dealing with them for seven years now. I'd give them an A.”

“TOPTEC is actually coming tomorrow. They put my system in several years ago. They're going to switch it from the air conditioning and check the filters and all that. They cleaned my air ducts. I like them. They are very reliable. They come when they are supposed to come. I've been using them for a long time now. They have this program where you pay for them to they take care of the system for the whole year.”

“They did duct cleaning for me. They're in my neighborhood, and I was able to talk to the owner. He was able to make an appointment, and they came out on time. I've never had any problems with them. A.”

“They do heating and air conditioning. I feel they absolutely do a good job. They come out on time and everything. They did the duct cleaning. They did a great job when they did it. I should have it done more often. I notice a difference and everything.”

“They've worked on our heat furnace numerous times. They were on time. They were polite. They cleaned up after themselves. They explained what they were going to do. And the last time, which was a couple of weeks ago, they changed a vent in the bathroom for us. I thought it was great. They have not done any duct cleaning for us in the past. If someone was to use TOPTEC, I would tell them that when you call them they usually can get you within 24 hours or, of course, emergency service if needed. They're very good. I would give them an A+.”

“We’ve dealt with TOPTEC for well over 15 years, and we’ve been very satisfied. Last time, they cleaned the air ducts and the vent for the clothes dryer as well. They’re just very accommodating and professional. We’re always happy with them.”

“They cleaned our ducts, and they’ve done HVAC work for us as well. The whole company is 100 percent professional. They stand by their word and keep their appointments. A+.”

“Their service was good. I had them clean the ducts, and TOPTEC removed even more old dog hair and dust than I thought was in there. I would give them an A.”