“I would like to recognize my technician for his exceptional service. I was impressed with how thorough he was and his workmanship was excellent.”
“I am likely to recommend Quality Air, Inc. to a friend. The cleaning went really well. They showed up on time and the technician was very knowledgeable.”
“They were good, put everything perfect. I was very happy with you guys, and also I recommended to friends and family.”
“We did very well with them. They did an excellent job. They were just fast and efficient. I can't complain. I can't say it's a best, but I would certainly give them an A rating. They were very good. I would recommend them.”
“They did a phenomenal job. They were professional, they were thorough, hard working and they showed me the results at the end of the job. Whatever the highest rating is I would give them that.”
“I would recognize the service technician for his service. He was very flexible and did not waste any time getting the job done.”
No review comments provided
“I would like to recognize the guy that came out and did the job. He was very friendly and did great job.”
“They met my expectations in all areas of the installation and the product.”
“Their technicians are very friendly and knowledgeable.”
No review comments provided
“I do not remember anyone at this point.”
“I would like to recognize whoever came out here. I don't remember his name.”
“I was very unhappy with the tardiness and attitude of the employee. He did not apologize for being late once, I did not feel like there was any accountability. He also did not clean up after himself when we cleaned the dryer vents. In fact, the lint is still sitting in front of my home.”
“I would like to recognize the tech that came out for his exceptional service.”
No review comments provided
“The guy that came here was amazing.”
“They had good service, and it was convenient to schedule the servicing. The gentleman came out to do the work was friendly and did a great job.”
No review comments provided
“They did not meet or exceed my expectations in any area.”
“The work seemed to get done rather quickly for one guy. I was told it was going to take several hours with two men on the job. So, I am a little skeptical since the work got done so quick.”
“The worker was informative and a pleasant man.”
“They met or exceeded my expectations with their thoroughness.”
No review comments provided
“I can not remember the technician's name but I would recommend him. He was very good at explaining the whole process and told me what needed to be done. He was very comprehensive.”
“I was most satisfied with their punctuality and their overall general service.”
“I was very satisfied with Eric. He was very polite and very informative.”
“The gentleman who came did a great job.”
“The man who did the job was very good.”
“The one that cleaned out my air ducts.”
“They exceeded in customer service.”
“They met or exceeded my expectations in all areas.”
“The technician was fantastic. He was polite and showed me the work. He was respectful of my home and wore shoe covers.”
“The guy who came did excellent work and I had to give a tip just because of how much he went above and beyond.”
“Sterilized furnace and changed the filter.”
“I would like to recognize Dan Watt for his exceptional service.”
“I would like to recognize my technician for his exceptional service. I was impressed with how thorough he was and his workmanship was excellent.”
“I was most satisfied with the end result and the 'before and after.' These things had never been cleaned before. They were great.”
“I'd like to recognize the service guy that actually came to my house and did the job for his exceptional service.”
“I am likely to recommend Quality Air, Inc. to a friend. The cleaning went really well. They showed up on time and the technician was very knowledgeable.”
“The technician was good! He came out, he was thorough, he didn't mind me observing which was nice, and he was straightforward. I was happy with it.”
No review comments provided
No review comments provided
“They met my expectations with everything.”
“They were flexible with the time to do the furnace cleaning as well because it was not part of the deal initially.”
No review comments provided
“It was great. They did duct cleaning for me. They were pretty good; I would definitely say A.”
“I would rate this company an A.”
“Quality Air took their time and did a good job. They explained everything in detail—why, and how other options were available, in terms of sanitizing the ducts. I would grade them an A. I couldn't crawl into the ducts; from what I saw, in what they were doing, I would say it was acceptable. I have no way to judge that unless I was a mouse. Customer service, when I contacted them, was very good; they followed up with me, they didn't make a decision right away, so they had to follow up, and the man that was on the premises was very informative.”
“A year ago they cleaned my air ducts. The man came in, explained to me exactly what he was going to do, and then he followed through and did it. He kept me informed along the way, showed me what he was getting out of it, and how much cleaner it was after he did it. It was great. I would definitely give them an A. It was very professional. Brought the hose in through a window. It was all A; my whole experience with Quality Air was an A.”
“Somebody did our duct cleaning; I don't remember who it was. I'd give them an A. They didn't get no phone call; I've had no complaints. It was good, that's all I can remember. Probably likely to recommend. I don't remember what they charged me.”
“I'd say it's OK. It's been a while; you're talking about a year ago, so I can't remember why it was neutral. They came out pretty good. They've done a good job here. I'd give them an A. Quality of work was good. Customer service was decent.”
“They were good, put everything perfect. I was very happy with you guys, and also I recommended to friends and family.”
“It was good, but I was about to call because I also bought the system for the one that goes in the air ducts—the LED light or something, I don't know what it's called—but originally it's not working, and I was about to call to see if they can come fix it. Also, they said that in a year they were going to come again and do a free check up, but they haven't called me or anything. But everything was working good, until I noticed something three weeks ago or four weeks ago. I was going to call, but I was out of town. It was a B; it was good. Everything was good, but the only thing was I had the problem with the light shut off. I don't know if a fuse went off or something.”
“In my previous house, I had work done, and I had two cats, and this house is seven years old. I think they did everything, but I still see everywhere dust. I was expecting to see less dust, and they were trying to push on me some kind of services to buy. She is not happy because they are expensive; they were trying to sell me stuff besides—they came here to do the duct work. It was OK, the guy was really nice, I don't think I like how they did the job. They were not there to look at how they were connecting, how they are taking everything from the duct. I see everything working and bringing, but I'm not happy with the job they did. I would grade them a C in the middle. I just won't use them again. They were nice when I called. So, they were fast, the guy was nice here—but then I didn't like how they put so much connection. And right after that, I had everywhere the hair, everywhere the dust. So, maybe my expectations were too high. Right now, if I don't clean a week, I have dust everywhere from the duct—everywhere. I don't know how that can be in a new house, in the older house I didn't see so much. I was expecting high, but I got low. I wouldn't recommend them.”
“They were really good. They're just timely and did a nice job. I'd give them an A. I would recommend them.”
“They were fine. The guy that came out seemed pretty nice. He was friendly and explained everything. I would give the overall experience an A.”
“It's actually the second time I've used them. I liked the quality of work, and they were efficient. When I contact them, I didn't have to wait days on out for someone to come out. I'd give them an A. Very likely to recommend them.”
“We did very well with them. They did an excellent job. They were just fast and efficient. I can't complain. I can't say it's a best, but I would certainly give them an A rating. They were very good. I would recommend them.”
“Everything was fine. They made the appointment, they were on time, and it was pretty fast, the work they did. So, everything was good. I'd give them an A. I would recommend Quality Air.”
“They were good. They were nice. I had no complaints, and I'd recommend them.”
“It was OK. They were on time and it came in—they didn't over charge. They just charged me what they said they would. I'd give Quality Air a B.”
“I had someone come this year for my air conditioner. They said that the way that they cleaned it wasn't correct, so I don't know if another company was trying to get a sale. But your company cut a hole in my duct work, and the new company said that wasn't the proper way to—like they just blew air through, instead of doing a complete scrubbing of the system. So, I don't know which is right, but that's the feedback from a different company. I'd give them a B.”
“My brother is a heating and air guy, and he said he looked into them, after he did it, and he was not impressed at all. I don't know what to think, because I couldn't look into the stuff, but when we had our heating and air replaced, they said the cleaning was not the greatest. I'd give Quality Air a C.”
“On the surface, it seemed to be positive. Ultimately, as I ended up getting into the furnace later and still found a ton of dirt, a ton of dirt, a ton of debris in the furnace itself. It just tarnished everything, as far as experience wise. I was not happy with their overall cleaning. I would give them at least a D. Overall, it seems to be pretty, but inside the furnace they didn't clean it. Given the remnants that they left behind and how the furnace wasn't clean, I'd give them a poor grade. I wouldn't be likely to recommend them.”
“I had a very positive experience with them. They were very professional. They came in and they did what we had asked them. They were there to clean the air vents and they found that the heater actually had not been serviced in a while, so they went ahead and did that. They were having some kind of promotion on it, so it was a good deal. They were very thorough and very clean. They were very nice guys. Overall, I would definitely give them an A+.”
“There was nothing that really stands out about them. I had no complaints and I would highly recommend them.”
“They did a good job. I think they were pretty efficient and thorough. I had no complaints and I would recommend them. They did a nice job for me.”
“They were nice guys. They explained what they were doing so it was nice. It was a good experience. Overall, I would grade the experience as A+.”
“I had a positive experience.”
“They did a very good job.”
“They came in and did the job. We’re doing OK. We did the filters.”
“They’re good. Overall, I would grade my experience as A.”
“I had no complaints with them. They did a good job.”
“I had no complaints and I would recommend them.”
“They were good. The salesman was really cool.”
“There was more dust in the house when they got done than when they started. Overall, I would grade the experience as a C.”
“They did a great job. I had no complaints and I would recommend them.”
“I had no complaints.”
“They did a good job. I had no complaints with them and I would highly recommend them.”
“They were nice and courteous. They did what they were supposed to do and left. I was really pleased. I had no complaints and I would highly recommend them.”
“They were very helpful, they did everything I asked. They were cleaning air ducts. I have used them many times, started using them because of word of mouth.”
“They were quick, they were knowledgeable, everything was fine. They cleaned the air ducts at my mother-in-law’s house. They were pretty clean. A is fine.”
“They were on time when they said they would come and they cleaned up afterward. I had used them before. I just gave the check to the people. A is fine.”
“They were fast, efficient, responsible. I had used them before. Maybe I was referred to them by somebody. Very easy and convenient.”
“The workers were friendly, they explained everything. They were cleaning our air ducts. It was the first time I used them. I would say A.”
“They scheduled quickly and I remember the guy was very nice he was kind of funny. It was the first time I had used them. No complaints.”
“I liked the price, convenience, they were out quick. Did a really good job. They did duct and dryer vent cleaning.”
“I liked the employees. They were friendly, efficient, just good people. The quality of the work was excellent.”
“I am satisfied with their service and what they did. They are good. It was just one time for duct cleaning. I think one of my friends she referred this company. I will go for A.”
“They did a good job. The official time, they were very accommodating for me. I chose them because of price. They gave me a good price. It was excellent, it was good work.”
“They did the job. They showed up on time, completed the work quickly. They were polite. It was air duct cleaning. Having never done that before I'll just give them an A.”
“They did what they said that they were going to do and it was done very nicely and timely manner. It was very nice, very easy. They were cleaning air ducts. Excellent.”
“I've used them before for my clean outs after the new construction or after remodeling jobs so I keep using them, that's all there is to it. Everything is good. I've been working with them since 2010. A is fine.”
“They did a phenomenal job. They were professional, they were thorough, hard working and they showed me the results at the end of the job. Whatever the highest rating is I would give them that.”
“They were very thorough, he explained everything to me, and he just seemed to know exactly what he was doing. I think it was about an hour and a half maybe. It was the first time I used them. Scheduling, payment was easy.”
“They were prompt, they were clean, they were very careful about not getting the house dirty and I feel they did a fantastic job. It was the first time I used them. Recommendation, somebody told us about them. Absolutely no problem.”
“Real good. They were pretty prompt, came on time, took care of any of the stuff they had to move, wore the booties, and made sure we were completely satisfied with the service. They were doing air duct cleaning. They get an A.”
“They came in to clean my ducts, they gave me an honest price they did a good job, and they were professional and fast. I was shopping around and they gave me good price too. And they came at the time that I wanted. I would rate them as an A.”
“I was somewhat more impressed with the job that my first technician did. He is no longer with the company. I was happy with the gentleman that I had; I just felt that he really took extreme care, and time wasn't of the essence. I will say I am very pleased with the results, and my second technician with them was easy to have in my home. I have recommended that neighbors and friends here in my area use them. For some reason, they don't seem big on air duct cleaning, but it does make a difference. I would give Quality Air an excellent rating.”
“I would highly recommend them. I remember the gentleman, he came in on a Saturday. He was very professional, very up beat had a lot of - asked me what I needed what I was looking for and I'm a repeat customer. He came to my new house and cleaned all of my vents because the house - it was an older house and the vents were never cleaned. He was punctual he was professional he listened to what I needed and then he also explained everything. He was in and out in two hours and I told him I would definitely refer him out. I would recommend them.”
“I liked that they were very thorough. The person, technician that came out was very pleasant to deal with. He explained everything he was doing and answered any questions that we had. They did air duct cleaning. It took about 2.5 hours. I would say A.”
“They did some duct cleaning for me. They were very professional and they showed up on time and did a great job. It was the first time I used them. Everybody was pretty easy to communicate with and everything went very smoothly. I would have to say they did an A job, like I said everything went well and the techs they sent out were very professional.”
“They were fast and efficient. It was the first time I used them. I would say B, the only issues I had were adding on this, adding on that and adding on the other and he was a little bit pushy about me not doing those things but you know that I understand. They're getting business but I didn't really want any of those things and they were a little bit insistent. I would recommend them.”
“I don't know what I liked but the one thing I don't like about is the deal was one price but after the job they added extra saying that he talked to me about that and I didn't argue anything about that I was like OK fine. It was like 60/70 dollars they charged me extra so the only thing - I'm not happy about. B”