Quality Air
4th year as a Best Pick
Best Pick 2018
certified company
Based on 179 Surveys
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Verified Workers' Comp
Compiled Score: star star star star star
Quality Air has received 5 out of 5 stars (A-rating) based on 179 customer surveys conducted by Best Pick Reports.
4th year as a Best Pick Call
"We are an established and popular company with an excellent track record for remarkable customer satisfaction. We've earned an outstanding reputation for both quality and excellent service. I am confident that Quality Air will surpass your expectations."

Scott Bogat | General Manager
Company Information
Services Offered
Quality Air provides air duct cleaning and sanitizing services for residential and commercial customers. The company also cleans dryer vents and offers bird guards and filters.
Services Not Offered
Quality Air does not provide furnace cleaning services.
Minimum Job
The company requires a $175 minimum on air duct cleaning.
Company History
Quality Air is a local company that has served Chicagoland customers since 1987.
Employee Information
Company employees wear uniforms, drive marked vehicles, and undergo drug testing and background checks.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

“We did very well with them. They did an excellent job. They were just fast and efficient. I can't complain. I can't say it's a best, but I would certainly give them an A rating. They were very good. I would recommend them.”

“A year ago they cleaned my air ducts. The man came in, explained to me exactly what he was going to do, and then he followed through and did it. He kept me informed along the way, showed me what he was getting out of it, and how much cleaner it was after he did it. It was great. I would definitely give them an A. It was very professional. Brought the hose in through a window. It was all A; my whole experience with Quality Air was an A.”

“They were good, put everything perfect. I was very happy with you guys, and also I recommended to friends and family.”

“It was great. They did duct cleaning for me. They were pretty good; I would definitely say A.”

“They were good. They were nice. I had no complaints, and I'd recommend them.”

“They were fine. The guy that came out seemed pretty nice. He was friendly and explained everything. I would give the overall experience an A.”

“Quality Air took their time and did a good job. They explained everything in detail—why, and how other options were available, in terms of sanitizing the ducts. I would grade them an A. I couldn't crawl into the ducts; from what I saw, in what they were doing, I would say it was acceptable. I have no way to judge that unless I was a mouse. Customer service, when I contacted them, was very good; they followed up with me, they didn't make a decision right away, so they had to follow up, and the man that was on the premises was very informative.”

“It's actually the second time I've used them. I liked the quality of work, and they were efficient. When I contact them, I didn't have to wait days on out for someone to come out. I'd give them an A. Very likely to recommend them.”

“They were really good. They're just timely and did a nice job. I'd give them an A. I would recommend them.”

“Everything was fine. They made the appointment, they were on time, and it was pretty fast, the work they did. So, everything was good. I'd give them an A. I would recommend Quality Air.”

“Somebody did our duct cleaning; I don't remember who it was. I'd give them an A. They didn't get no phone call; I've had no complaints. It was good, that's all I can remember. Probably likely to recommend. I don't remember what they charged me.”

“I would rate this company an A.”

“I had a very positive experience with Quality Air. They were very professional. They did what we had asked them. They were just there to clean the air vents. They were very thorough and very clean. They were very nice guys. Overall, I would definitely give them an A+.”

“They were nice guys. They explained what they were doing, so that was nice. I'd say it was an A+ experience.”

“They were nice and courteous. They did what they were supposed to do. I was real pleased. I'd highly recommend them.”

“They did a great job. I had no complaints and would recommend them.”

“They did a good, nice job. They were efficient and thorough. I had no complaints, and I would recommend them.”

“There was nothing that really stands out about them. I had no complaints and I would highly recommend them.”

“They did a good job. I had no complaints with them and I would highly recommend them.”

“I had no complaints with them. They did a good job.”

“They're good. Overall, I would grade my experience as A.”

“I had no complaints and I would recommend them.”

“They did a very good job.”

“They get an A from me.”

“They were good. The salesman was really cool.”

“They came in and did the job. We're doing OK. We did the filters.”

“I had no complaints.”

“I think Quality Air is good. The technician who came here was very polite and explained things to me. In general, my interactions with them are very good and positive. I would recommend them—if my friends ask about the company, I definitely will. I would rate excellent.”

“I liked the employees. They were friendly and efficient—just good people. The quality of the work was excellent.”

“I liked that the workers were friendly, and they explained everything. They were cleaning our air ducts. It was the first time I used them. I would say they get an A.”

“I would highly recommend Quality Air. I remember the gentleman—he came in on a Saturday. He was very professional and very upbeat, and he asked me what I needed and what I was looking for. I'm a repeat customer. He came to my new house and cleaned all of my vents because it was an older house and the vents had never been cleaned. He was punctual, he was professional, he listened to what I needed, and he also explained everything. He was in and out in two hours, and I told him I would definitely refer him out.”

“Quality Air cleaned our vents, I think. The gentleman came in, he worked hard, he did his job, and although I was here, I didn't really feel like he was there. He was really good at not being obtrusive and at getting the job done well. I would recommend them—it's an A grade from me.”

“I am satisfied with their service and what they did. They are good. I used them just one time for duct cleaning. I think one of my friends referred this company to me. I will go for an A grade for them.”

“They were on time, they came when they said they would come, and they cleaned up afterward. I had used them before, and an A grade is fine for them.”

“They were very helpful, and they did everything I asked. They were cleaning air ducts. I have used them many times. I started using them because of word of mouth.”

“They were fast, efficient, and responsible. I used them this time because I had used them before. Maybe I was referred to them by somebody. The service was very easy and convenient.”

“They were thorough and efficient. They cleaned my vents and my system, and then they cleaned out the dryer vent. It took maybe a couple hours. It was the first time I had used them.”

“They did what they said that they were going to do, and it was done very nicely and in a timely manner. It was very nice and very easy. They were cleaning air ducts, and they did an excellent job.”

“They were quick, they were knowledgeable, and everything was fine. They cleaned the air ducts at my mother-in-law's house. I liked that they were pretty clean. An A grade describes them fine.”

“Quality Air did the job. They showed up on time and completed the work quickly. They were polite. It was air duct cleaning. Having never done that before, I'll just give them an A.”

“They scheduled quickly, and I remember that the guy was very nice—he was kind of funny. It was the first time I had used them, and I have no complaints.”

“I've used them before for my cleanouts after the new construction and after remodeling jobs. I keep using them—that's all there is to it. Everything is good. I've been working with them since 2010. An A is fine for their company.”

“Quality Air did real good. They were pretty prompt, came on time, took care of any of the stuff they had to move, wore the booties, and made sure we were completely satisfied with the service. They were doing air duct cleaning. They get an A.”

“Quality Air did some duct cleaning for me. They were very professional, they showed up on time, and they did a great job. It was the first time I used them. Everybody was pretty easy to communicate with, and everything went very smoothly. I would have to say they did an A job—like I said, everything went well, and the techs they sent out were very professional.”

“My experience with Quality Air was OK—it was good. They did duct cleaning. I would recommend them. I think it was A-quality service.”

“I liked that they were very thorough. The technician that came out was very pleasant to deal with. He explained everything he was doing and answered any questions that we had. They did air duct cleaning. It took about two and a half hours. I would say an A grade fits them best.”

“I was pleased with Quality Air. The technician was very helpful, answered any questions I asked, and performed in a very workmanship-like manner, so I was very pleased. He answered any questions I had, he did great follow-up, he cleaned, and everything that he had taken apart, he put back together. I was very pleased with the experience. He did duct and dryer vent cleaning, and I would recommend them. They earned an A from me.”

“The technicians from Quality Air did an amazing job. They explained what was going on, and they were really good about walking my mom through the process. They showed her some of the debris they found, which was nice considering you never really know what's in your ducts. I would recommend them.”

“They're personable and very prompt, they fit my schedule, and they go the extra mile. I have used them for maybe ten years. We've had them do the dryer vents and the air ducts, and they even helped us with a bathroom fan. They've earned an A.”

“Quality Air did a phenomenal job. They were professional, thorough, and hardworking, and they showed me the results at the end of the job. I would give them the highest rating.”

“Quality Air was prompt and clean. They were very careful about not getting the house dirty, and they did a fantastic job.”

“Quality Air cleaned our ductwork for us, but they did not do any dryer vents. I would absolutely use the company again. The gentleman did an excellent job. He was just great, and I would give him an A+ grade.”

“It seemed like the air was a little better, and the ducts looked clean. Quality Air did just a general cleaning of the ducts. We have a special system that we had put in a couple years ago, and we have it checked over periodically. I believe we would use them again. I would give them an A-.”

“Normally, Quality Air does a good job. They cleaned the ducts on a single family home. I've been using them for quite a few years—I have used them over and over again. They're an A+.”

“I just had it done last year with Quality Air. I would use the company again—they're an A+.”

“My experience with Quality Air was good. The workers that came out for me were very fine. The one person who came was very good. I did not have any communication problems with the crew whatsoever. I would use the company again. It was good, an A+.”

“I was very pleased with Quality Air. I saw all the work Jason did. He worked very hard at what he was doing. I watched him, and he explained everything, so, I feel pretty good about them. My friends had them, and they took pictures of the vents before and after—I saw what their vents looked like. I would give them an A+ rating.”

“I think the gentleman did a good job cleaning my ducts. He explained everything that he was doing. They cleaned the ducts and both returns. The time frame was acceptable, and I would use them again, if needed. I think they did an overall good job, and we haven't had any problems with dust. The young man that did it was very courteous and knew what he was doing. I would give them an A+ rating.”

“I liked that Quality Air had adjustable Saturdays. The guy that did the work for us was very nice, and I am happy about it. It looked like he did a good job because I always complain about dust, and now I see the house is cleaner. The workers were very clean. This was my first time using them, and I would use them again, if the need came up in the future. They're an A+.”

“They were on time and did fast, clean work. They cleaned my vents out and sanitized them. I thought, from start to finish, the time frame was about an hour or an hour and a half. I chose their service because I'd used them before, and if needed in the future, I would use them again. I would give them an A+.”

“They did the job the way they said they were going to do it. They cleaned out all our vents and the ductwork in our house. I don't think they had to move any furniture to gain access. From start to finish, I thought the time frame was fine. They did a good job with their customer service. There is not any area of their service they can improve on that I can think of. We used them once before about ten years ago. I went back to their service because we used them before and this was the next time we needed to have it done. They did a good job—they're an A+.”

“I would give Quality Air an A+ grade.”

“I think Quality Air does a good job. I really have no way of looking down into the ducts to see how clean they are. The guys were very professional and clean. Plus, they answered any questions I had. They were good. That was not my first time using them—I used them before. Most recently, they cleaned my air ducts, and I would give them an A+.”

“Quality Air just cleaned the ducts. Our HVAC company referred them to us. I would give them an A+ rating.”

“Quality Air did some duct cleaning for me as well as dryer vent cleaning. After they left, I did not notice a distinct difference in the air quality, but if I were to mention the company to a friend or to a relative, I would tell them that the company did a fine job. They called and my wife and I had talked about having it done, so we selected them. I would give them an A+, because I didn't have any complaints.”

“Quality Air did OK, and the guy was good. They cleaned all the ducts. I believe I would recommend them—I was OK with the service. I would tell others that they will get good service and the employees were courteous. I would give them an A+ rating.”

“Quality Air did air duct cleaning for me as well as the dryer vents. I would use the company again, if needed. I would give the company an A+ grade and recommend them to others. I chose the company over other companies because I heard about them from somebody I know.”

“Everything was fine with Quality Air. They did a good job. My experience with them was very good.”

“Quality Air did some work for me before, and it was fine. I wasn't here, but I have no complaints. They cleaned out the air ducts for me. We use them all the time, so they are an A-grade company.”

“Everything was fine with Quality Air. They cleaned the ducts for me, the entire air duct system.”

“Quality Air did exactly what they said they were going to do, and they followed through with that. They did duct cleaning. This was my first time using their service, but I would use them again. I would give them an A rating.”

“It was fine. Quality Air did good work, and that is about it. This was my first time using them. Everything went smoothly, so I'd give them a real good grade.”

“Quality Air follows up and reminds you when it's time to do it again. I had it done two or three times over the years. The last time we had it done, the agent was very helpful and very sociable—it was always a good experience. They cleaned the ducts on the inside. They're an A. I have nothing else to compare it with, because they are the only company that I used, but I feel they do very good work.”

“I was very satisfied with Quality Air's work, and they were very nice. They cleaned the air conditioner. He turned around, took the whole outside of my air conditioner apart, and cleaned it and everything. He did a real good job. I also had someone out to clean the vents. I would give them an A rating.”

“Quality Air was prompt, they did their work, and they left. They cleaned the regular ducts. I would give them an A rating.”

“Quality Air did very well. That was not the first time I had them do work for me. Most recently, they cleaned the air ducts for me. They have never had to come back out to touch up any work that was previously done, so they're an A.”

“We just had it cleaned about three months ago. My experience with Quality Air was good. That was the first time I had them do work for me. They came out to clean the dryer vent and all the ducts in the house for me. Once they did that work, they did not have to come back out for any reason. I did not have to go and clean anything behind them. I have to give the job an A grade for that.”

“Quality Air cleaned the vents. They did the dryer vent as well. This was my first occasion using the company, and I would tell others that they did a good job. I didn't have any troubles with the crew, so I would give them an A.”

“Quality Air was prompt and very courteous. They cleaned up after themselves and did exactly what they had promised. They put in an attic fan and insulated our attic. I would give them an A rating.”

“Quality Air comes and cleans my vents every two years, and they clean out my dryer. They remove the lint and all that. They do pretty good work, and I haven't had a problem. He told me I didn't need it every year for my house. I just need it for the dryer sometimes, and if you get it cleaned out really well, your clothes dry in much less time. It's much more efficient, naturally.”

“The work Quality Air does for me is pretty good. The last thing they did for me was clean the ducts out. I have been using them for about four or five years.”

“Everything was fine with Quality Air. They just cleaned the ductwork out for me. They're great.”

“The serviceman was very helpful. In my basement, he found that there were a couple of openings in the ducts, and he sealed them up in addition to doing the cleaning. I would give them an A grade.”

“Quality Air did a good job. The quality of the work that they did for me was good. I noticed a difference in the quality of the air after the job was done. I would rate the company as an A.”

“They did a professional job. They were very friendly and courteous. They did their business and cleaned up. They cleaned the air ducts for me. The worker that came out for me was fine, and they did not leave anything lying around. After they were done, I noticed a difference in the quality of the air. I'd give them an A.”

“I liked the friendliness of the group. The workers that came out were good. I had not used the company before, but they had good professionalism and quality of work. They did ductwork cleaning for me. He did not clean out any dryer vents. If I were to mention the company to a friend or to a relative, I basically would explain the type of work that the company does and my satisfaction with them. I would probably give them an A grade.”

“Quality Air cleaned the ducts, and it went very well. The technician was fabulous, and everything has been running smoothly since the service. I would give them an A+ rating.”

“Quality Air has done some work for me before. I've used them for ten years, so I think they're pretty good. They always do my ducts. They deserve an A grade.”

“I liked the ease of making the appointment. The technician was very good—he was professional, knowledgeable, and friendly. When he was finished, there was no dust that I had to address. Quality Air has earned my repeat business. I'd give them an A.”

“Quality Air did both dryer and air vents. I liked that they were prompt, clean, and professional. They did the job in a very timely manner. They'd get an A.”

“I've used Quality Air quite a few times. Most recently, they did my air ducts for me. They were fantastic, and I'd highly recommend them. I would grade them A+.”

“I thought Quality Air was quick and complete. They met all my expectations. This was my second time using them. The workers that came out for me were great. I had no issue at all. I'd give them an A+.”

“I actually enjoyed Quality Air quite a bit. I believe Marcus was the gentleman who came to our home. He was very friendly, very professional, and I felt very comfortable with him being in my house, wandering from room to room. They cleaned all of the air ducts and did a really good job. I will definitely use them again, and I already recommended them to other friends. I chose them because my neighbor used them previously, and when I was speaking to her about which company to use, she recommended them. They get an A+ rating.”

“They did a really amazing job cleaning out our vents for us. He was a hard worker, and he knew what he was doing. I'd give them an A+.”

“Quality Air did a great job. They cleaned my ducts, the supply to return, and all the vents. The guy, I think his name was Jason, was really friendly. He explained everything he was doing and showed us the results. After he left, my son even took a picture with his phone, and the difference was remarkable. They put the antibacterial into the ducts, too. I'd grade them an A+. I already recommended them to a friend of ours, and they did hers too. She was really happy.”

“Quality Air was really good. They cleaned all of the vents. This was my first occasion using them, and I would give them a thumbs-up. I told them that they did a fantastic job, and I gave their name to a couple of my family members. I would give them an A+ rating.”

“They came out to clean all my ductwork and my vents for me. They did a good job. They cleaned everything well, and everything was done the way I expected it to be. They're an A+.”

“Quality Air was punctual, and the tech was helpful. He was able to answer my questions and give me some insight as to when to have my ducts and furnace and everything cleaned. I recommended them to my mom, so she had hers done too. I'd rate them an A+.”

“We just had the heating and air vents done. What was positive about Quality Air and made me use them again was their follow-through. The gentleman who came here to clean the ductwork was professional and very nice. He was clean—he didn't make a mess.They would be an A+ grade because we had no problems with them whatsoever.”

“They did duct cleaning for me. They were quick, they seemed to know what they were doing, and they were honest. I'd recommend them. I'd say an A+ grade for them.”